Net One International Inc.pdf

SHEET 1
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by Net One International,
Inc. (IINET ONEil), with principal offices at 120 University Park
Drive, Suite 150, Winter Park, Florida 32792.This tariff
applies for services furnished within the State of Idaho.This
tariff is on file with the Idaho Public Utilities Commission, and
copies may be inspected, during normal business hours, at the
company I S principal place of business.
Issued: September 29, 1999
Issued By: Michael BakerTi t1e: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 2
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS
Concurring Carriers None
Connecting Carriers None
Other Participating Carriers None
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
,.. .
SHEET 3
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
CHECK SHEET
Sheets 1 through 30 inclusive of this tariff are effective
as of the date shown at the bottom of the respective sheet (s) .
Original and revised sheets as named below comprise all changes
from the original tariff and are currently in effect as of the
date on the bottom of this sheet.
SHEET REV I S ION
OriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal
* New or Revised Sheet
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 4
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
TABLE OF CONTENTS
Page
Title Sheet..............................................
Concurring Connecting or Other Participating
Carriers ................................................
Check Sheet..............................................
Table of Contents........................................
Tariff Format............................................
Tracking and Contact Information.........................
Section 1 - Technical Terms and Abbreviations.
. . . . . . . . . . .
Section 2 - Rules and Regulations........................
Undertaking of the Company.....................
Use of Services...............................
Liability of the Company......................Responsibilities of the Customer............. .
Cancellation or Interruption of Service.......
Credit Allowance..............................
Restoration of Service........................8 Deposit.......................................
Advance Payments..............................
10 Reserved for Future Use.......................
11 Collection Costs..............................
12 Taxes.........................................
13 Late Charge...................................
14 Returned Check Charge.........................
Section 3 - Description of Service......................
Computation of Charges........................
Customer Complaints and/or Billing Disputes.
. .
Level of Service..............................
Billing Entity Conditions.....................
Service Offerings.............................
Section 4- Rates........................................
1+ Dialing....................................
Travel Cards..................................
Toll Free Service.............................
Prepaid Calling Cards.........................
Directory Assistance..........................
Returned Check Charge.........................
Rate Periods..................................
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 5
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However, new sheets are occasionally added to the tariff. When a
new sheet is added between sheets already in effect, a decimal isadded. For example , a new sheet added between pages 11 and would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example, 4th Revised Sheet
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.11.1.A1.1.A.1.1.A.1. (a)1.1.A.1. (a). I1.1.A.1. (a).1. (i)1.1.A.1. (a).1. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission , an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff , with a
cross reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by an
asterisk (*). There will be no other symbols used on this sheet
if these are the only changes made to it (i. e., the format, etc.
remains the same, just revised revision levels on some sheets) .
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on Commission file.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
01fice of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 6
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
TRACKING
The following are the only symbols used for the purposes
indicated below:
( C)
(D)
(I)
(L)
(N)
(R)
( T)
to signify
to signify
to signify
to signify
to signify
to signify
to signifyregulation
change in regulation
a deletion
a rate increase
material relocated in the
a new rate or regulation
a rate reduction
a change in text , but no
tariff
change in rate or
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnectrequests:
120 University Park Drive, Suite 150
Winter Park, FL 32792
Toll Free 1- 888 -42 6 - 7855
Commission contact - tariff information:Lance J.M. Steinhart6455 East Johns Crossing,Duluth , GA 30155
770-232-9200
Suite 285
Commission contact - complaints:Lance J. M. Steinhart6455 East Johns Crossing,
Duluth , GA 30155770-232-9200
Suite 285
Idaho Agent:CT Corporation System
300 North 6th StreetBoise, Idaho 83701
208-344-8535
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary .
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 7
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier, using either dedicated orswi tched access, which connects a Customer's location to NET
ONE's location or switching center.
Authorization Code - A numerical code, one or more of which
may be assigned to a Customer, to enable NET ONE to identify the
origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
Commission - Used throughout this tariff to mean the Idaho
Public Utilities Commission.
Customer - The person , firm , corporation or other legal
entity which orders the services of NET ONE or purchases an NET
ONE Prepaid Calling Card and/or originates prepaid calls using
such cards , and is responsible for the payment of charges and for
compliance with the Company's tariff regulations.
Company or NET ONE - Used throughout this tariff to mean
Net One International , Inc., a Delaware corporation.
Holiday - New Year I s Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day. Holidays shall be billed at
the evening rate from 8 a. m. to 11 p. m. After 11 p. m., the lowernight rate shall go into effect.
Prepaid Account - An inventory of Telecom Units purchased in
advance by the Customer , and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units, which enables calls to be
processed, account activity to be logged , and balances to be
maintained, on a prepayment basis.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary-
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 8
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Telecom Unit - A measurement of telecommunications service
equivalent to one minute of usage between any two points within
the State of Idaho.
Telecommunications - The transmission of voicecommunications or , subject to the transmission capabilities
the services, the transmission of data, facsimile, signaling,
metering, or other similar communications.
Underl yinq Carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customer
telecommunications traffic.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:S ep t~Mbl~ %t'lliti~~~mission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 9
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakinq of the Company
This tariff contains the regulations and rates
applicable to intrastate resale telecommunications
services provided by NET ONE for telecommunicationsbetween points wi thin the State of Idaho. Resale
services are furnished subj ect to the availability of
facilities and subject to the terms and conditions of
this tariff in compliance with limitations set forth in
the Commission s rules. The Company's services are
provided on a statewide basis and are not intended to
be limited geographically. The Company offers service
to all those who desire to purchase service from the
Company consistent with all of the provisions of thistariff. Customers interested in the Company I s services
shall file a service application with the Company which
fully identifies the Customer, the services requested
and other information requested by the Company. The
Company reserves the right to examine the credi t record
and check the references of all applicants and
Customers prior to accepting the service order. The
service application shall not in itself obligate the
Company to provide services or to continue to provide
service if a later check of applicant's credit record
is, in the opinion of the Company, contrary to the best
interest of the Company. The Company may act as the
Customer's agent for ordering access connection
facilities provided by other carriers or entities when
authorized by the Customer , to allow connection of a
Customer s location to a service provided by theCompany. The Customer shall be responsible for all
charges due for such service arrangement. The Company
does not own any switching, transmission or other
physical facilities in Idaho.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 10
ORIGINAL
NET ONE INTERNATIONAL, INC.
1.1
1. 2
1. 3
IDAHO PUC TARIFF NO.
The services provided by NET ONE are not part
of a joint undertaking with any other entity
providing telecommunications channels,facili ties, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subj ect to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the resale services
furnished by NET ONE and do not apply, unless
otherwise specified, to the lines,facil i ties, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services of
NET ONE.
The Company reserves the right to I imi t the
length of communications, to discontinue
furnishing services, or limit the use of
service necessitated by conditions beyond itscontrol, including, without limitation: lack
of satellite or other transmission medium
capaci ty the revision , alteration or
repricing of the Underlying Carrier'
tariffed offerings or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
NET ONE's services may be used for any lawful
purpose consistent with the transmission and
swi tching parameters of the
telecommunications facilities utilized in the
provision of services, subj ect to any
limitations set forth in this Section 2.
The use of NET ONE's services to make calls
which might reasonably be expected tofrighten, abuse , torment, or harass another
or in such a way as to unreasonably interfere
wi th use by others is prohibited.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Offic~ of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 11
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
The use of NET ONE I S services without payment
for service or attempting to avoid payment
for service by fraudulent means or devices,
schemes , false or invalid numbers , or false
calling or credit cards is prohibited.
NET ONE's services are available for use 24
hours per day, seven days per week.
NET ONE does not transmi t messages, but the
services may be used for that purpose.
NET ONE I S services may be denied for
nonpayment of charges or for other violationsof this tariff.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili ty of the Company
The Company shall not be liable for anyclaim, loss, expense or damage for anyinterruption, delay, error, omission , or
defect in any service, facility or
transmission provided under this tariff, if
caused by the Underlying Carrier, an act ofGod, fire, war , civil disturbance, act of
government, or due to any other causes beyond
the Company I s control.
The Company shall not be liable for and
shall be fully indemnified and held harmless
by the Customer against any claim , loss,expense , or damage for defamation, libel,
slander, invasion, infringement of copyright
or patent , unauthorized use of any trademark
trade name or service mark, proprietary or
creati ve right, or any other inj ury to any
person, property or entity arising out of the
material, data or information transmitted.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 12
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
No agent or employee of any other carrier or
entity shall be deemed to be an agent or
employee of the Company.
The Company's liability for damages,
resulting in whole or in part from or arising
in connection with the furnishing of service
under this tariff , including but not limited
to mistakes, omissions, interruptions,
delays, errors, or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss, claims , demands, suits , or other
action or any liability whatsoever, whethersuffered, made, instituted, or asserted by
any Customer or any other entity for any
personal injury to, or death of, any person
or persons, and for any loss , damage,
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for any
indirect, special , incidental , or
consequential damages under this tariff
including, but not limited to, loss of
revenue or profits, for any reason
whatsoever, including the breakdown of
facilities associated with the service, or
for any mistakes, omissions, delays, errors
or defects in transmission occurring during
the course of furnishing service.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
. .
SHEET 13
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties and
remedies, whether express, implied, or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
constitute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court I s
responsibility to adjudicate negligence and
consequential damage claims. It is also thecourt I s responsibility to determine the
validity of the exculpatory clauses.
Responsibili ties of the Customer
The Customer is responsible for placing any
necessary orders and complying with tariff
regulations. The Customer is also
responsible for the payment of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/or
special facilities which the Customer
requests and which are ordered by NET ONE on
the Customer I s behal f .
If required for the provision of NET ONE'services , the Customer must provide any
equipment space, supporting structure
condui t and electrical power without charge
to NET ONE.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to NET ONE and the Customer when
required for NET ONE personnel to installrepair, maintain , program, inspect or remove
equipment associated with the provision of
NET ONE's services.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective:September 29, 1999
fd3RtJ ~Ybfic Utilities Commission
4A
Offiet of the Secretary
~\:JC~PTeD FOR FILING
OCT 8 - 1999
Waho
SHEET 14
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature and
relative humidity in the equipment space
provided by Customer for the installation of
NET ONE's equipment to be maintained wi thin
the range normally provided for the operation
of microcomputers.
The Customer shall ensure that the equipment
and/ or system is properly interfaced with NET
ONE I S facilities or services, that the
signals emitted into NET ONE's network are of
the proper mode, bandwidth , power and signal
level for the intended use of the subscriber
and in compliance with criteria set forth inthis tariff , and that the signals do not
damage equipment, inj ure personnel , ordegrade service to other Customers. If the
Federal Communications Commission or some
other appropriate certifying body certifies
terminal equipment as being technically
acceptable for direct electrical connection
with interstate communications service , NET
ONE will permit such equipment to be
connected with its channels without the useof protective interface devices. I f the
Customer fails to maintain the equipment
and/or the system properly, with resulting
imminent harm to NET ONE equipment, personnel
or the quality of service to other Customers
NET ONE may, upon written notice, require the
use of protective equipment at the Customer'
expense. If this fails to produce
satisfactory quality and safety, NET ONE may,
upon written notice, terminate the Customer'service.
The Customer must pay NET ONE for replacement
or repair of damage to the equipment or
facilities of NET ONE caused by negligence or
willful act of the Customer or others, by
improper use of the services, or by use of
equipment provided by Customer or others.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 15
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
The Customer must pay for the loss through
theft of any NET ONE equipment installed atCustomer's premises.
If NET ONE installs equipment at Customer I
premises, the Customer shall be responsible
for payment of any applicable installationcharge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state, federal and local
authorities having jurisdiction over theservice.
Cancellation or Interruption of Services
Without incurring liability, upon five (5)
working days' (defined as any day on which
the company I s business office is open and the
S. Mail is delivered) written notice to the
Customer , NET ONE may discontinue services 24
hours after an attempt at personal contact or
may withhold the provision of ordered orcontracted services:
For nonpayment of
ONE for more than
after issuance of
amount due,
any sum due NETthirty (30) days
the bill for the
1.B For violation of any of the
provisions of this tariff
1.C For violation of any law, rule,
regulation, policy of any governing
authori ty having jurisdiction over
NET ONE I S services, or
1.D By reason of any order or decision
of a court, public service
commission or federal regulatory
body or other governing authority
prohibi ting NET ONE from furnishing
its services.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 16
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Without incurring liability, NET ONE may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and NET ONE's equipment
and facilities and may continue such
interruption until any items of noncompliance
or improper equipment operation so identifiedare rectified.
Service may be discontinued by NET ONE
without notice to the Customer , by blocking
traffic to certain countries, cities or NXX
exchanges, or by blocking calls using certain
Customer authorization codes , when NET ONE
deems it necessary to take such action to
prevent unlawful use of its service. NET ONE
will restore service as soon as it can be
provided without undue risk , and will , upon
request by the Customer affected, assign a
new authorization code to replace the one
that has been deactivated.
The Customer may terminate service uponthirty (30) days written notice for the
Company's standard month to month contract.
Customer will be liable for all usage on any
of the Company I s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. Until the Customer so
notifies its local exchange carrier, it shallcontinue to generate and be responsible for
long distance usage.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
01fice of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise, Idaho
SHEET 17
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF ~O. 1
Credit Allowance
Credit allowance for the interruption of
service which is not due to the Company
testing or adjusting, negligence of the
Customer, or to the failure of channels or
equipment provided by the Customer , are
subj ect to the general liability provisions
set forth in 2.3 herein. It shall be the
obligation of the Customer to notify the
Company immediately of any interruption in
service for which a credit allowance isdesired. Before giving such notice, the
Customer shall ascertain that the trouble is
not being caused by any action or omission by
the Customer within his control, or is not in
wiring or equipment, if any, furnished by the
Customer and connected to the Companyfacilities.
No credit is allowed in the event that
service must be interrupted in order to
provide routine service quality or relatedinvestigations.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company or in the event that the Company
is entitled to a credit for the failure of
the facilities of the Company's Underlying
Carrier used to furnish service.
Credit for interruption shall commence after
the Customer notifies the Company of the
interruption or when the Company becomes
aware thereof, and ceases when service hasbeen restored.
For purposes of credit computation , every
month shall be considered to have 720 hours.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 18
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
No credit shall be allowed for an
interruption of a continuous duration of less
than two hours.
The Customer shall be credited for an
interruption of two hours or more at the rate
of 1/720th of the monthly charge for the
facilities affected for each hour or major
fraction thereof that the interruptioncontinues.
Credi t Formula:
Credit =
720
"A" - outage time in hours
"B" - monthly charge for affected activity
Restoration of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
, Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deposit
The Company does not require deposits.
Advance Payments
The Company does not require advance payments.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Offic-e of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
8oise, Idaho
SHEET 19
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
10 Payment and Billinq
10.
10.
10.
Service is provided and billed on a billing
cycle basis, beginning on the date that
service becomes effective. Billing is
payable upon receipt.
The customer is responsible for payment
all charges for services furnished to the
Customer, as well as to all persons using the
Customer's codes, exchange lines , facilities
or equipment, with or without the knowledge
or consent of the Customer. The security
the Customer I s Authorization Codes,
presubscribed exchange lines, and direct
connect facilities is the responsibility
the Customer. All calls placed using direct
connect facilities, pre subscribed exchange
lines, or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring chargesare billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
Reserved for Future Use
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Baise, Idaho
SHEET 2 0
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
11 Collection Costs
In the event Company is required to initiate legal
proceedings to collect any amounts due to Company for
regulated or non-regulated services, equipment or
facilities, or to enforce any judgment obtained against
a Customer , or for the enforcement of any other
provision of this tariff or applicable law, Customer
shall, in addition to all amounts due, be liable to
Company for all reasonable costs incurred by Company in
such proceedings and enforcement actions, including
reasonable attorneys' fees, collection agency fees or
payments, and court costs. In any such proceeding, the
amount of collection costs, including attorneys I fees
due to the Company, will be determined by the court.
2 . 12 Taxes
All federal, state and local taxes, assessments,
surcharges, or fees, including sales taxes , use taxes,
gross receipts taxes, and municipal utilities taxes,
are billed as separate line items and are not included
in the rates quoted herein , except as described for
prepaid calling card service.
13 Late Charqe
A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower, will be charged
on any past due balances.
14 Returned Check Charqe
A fee will be charged whenever a check or draft
presented for payment for service is not accepted by
the institution on which it is written.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
IdlJho Public Utilities Commission
OTfioo of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 21
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
1.1
Computation of Charqes
1. 2
The total charge for each completed call may
be a variable measured charge dependent on
the duration, distance and time of day of thecall. The total charge for each completed
call may also be dependent only on the
duration of the call, i. e. a statewide flat
rate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute.
Dialing and 800 Service calls are measured in
six second increments, with a thirty second
minimum per call. Travel Cards and Prepaid
Calling Cards are measured in one minute
increments. All calls are rounded up to the
next whole increment.
Where mileage bands appear in a rate table,
rates for all calls are based upon the
airline distance between the originating and
terminating points of the call , as determined
by the vertical and horizontal coordinates
associated with the exchange (the area code
and three digit central office code)
associated with the originating andterminating telephone numbers. If the
Customer obtains access to the Company
network by a dedicated access circuit, that
circuit will be assigned an exchange for
rating purposes based upon the Customer'
main telephone number at the location where
the dedicated access circuit terminates. The
vertical and horizontal (V & H) coordinates
for each exchange and the airline distance
between them will be determined according to
industry standards.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
~.
Idaho
SHEET 22
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
1. 3 Timing begins when the called station is
answered and two way communication is
possible, as determined by standard industry
methods generally in use for ascertaining
answer , including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. NET
ONE will not bill for uncompleted calls.
Customer Complaints and/or Billinq Disputes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
120 University Park Drive, Suite 150
Winter Park , Florida 32792
Toll Free 1-888-426-7855
If Customer complaints cannot be resolved by NET ONE
the Customer may contact the Commission at the
following address and phone number:
472 W. Washington Street
Boise, ID 83702
Toll Free 1- 800 -432 - 0369
Any obj ection to billed charges should be reported
promptly to NET ONE. Adjustments to Customers ' bills
shall be made to the extent that records are available
and/or circumstances exist which reasonably indicate
that such charges are not in accordance with approved
rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs,
due either to Company or subscriber error, no liability
exists which will require the Company to pay any
interest, dividend or other compensation on the amountoverbilled.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999,
Boise, Idaho
SHEET
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Hundred Dollars
($100.00) of undisputed delinquent NET ONE 800 Service
charges, the NET ONE Resp. Org. reserves the right not
to honor that Customer's request for a Resp. Org.
change until such undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billinq Entity Conditions
When billing functions on behalf of NET ONE or its
intermediary are performed by local exchange telephone
companies or others, the payment of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. NET ONE's name and toll-
free telephone number will appear on the Customer'bill.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Baise, Idaho
SHEET
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Service Offerinqs
1+ Dialing
The customer utilizes "1+" dialing, or
"101XXXX" dialing followed by "1 + ten
digits" for interLATA calls , or dials
"101XXXX" followed by "1 + 7 digits" or
10 digits" for intraLATA calls."1 +
Travel Cards.
The Customer utilizes an 11 digit " 800"
access number established by NET ONE to
access a terminal. Upon receiving a seconddialtone, the Customer uses push button
dialing to enter an identification code
assigned by the Company, followed by the ten
digit number of the called party.
800 Service (Toll free).
This service is a direct access, incoming
only, usage sensitive WATS offering. This is
a service whereby a Customer can be billed at
reduced rates for calls to his premises.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Offic-e of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
SHEET 2
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
NET ONE Prepaid Calling Cards.
This service permits use of NET ONE Prepaid
Calling Cards for placing long distancecalls. Customers may purchase NET ONE
Prepaid Calling Cards at a variety of retail
outlets or through other distribution
channels. NET ONE Prepaid Calling Cards are
available at a variety of face values ranging
from five dollars ($5.00), in one dollar
($1.00) increments. NET ONE Prepaid Calling
Card service is accessed using the NET ONEtoll-free number printed on the card. The
caller is prompted by an automated voice
response system to enter his/herAuthorization Code, and then to enter theterminating telephone number. NET ONE'
processor tracks the call duration on a real
time basis to determine the number of Telecom
Uni ts consumed. The total consumed Telecom
Units for each call , which includes
applicable taxes, is deducted from the
remaining Telecom Unit balance on the
Customer's NET ONE Prepaid Call ing Card.
All calls must be charged against an NET ONE
Prepaid Calling Card that has a sufficient
Telecom Unit balance. A Customer's call will
be interrupted with an announcement when thebalance is about to be depleted. Such
announcement will occur when five (5) minutes
and when one (1) minute remain before the
balance will be depleted, based upon the
terminating location of the call.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission.
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Boise. Idaho
SHEET 2
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
In order to continue the call , the Customer
can either call the toll-free number on the
back of the NET ONE Prepaid Call ing Card and
II recharge II the balance on the card using a
nationally recognized credit card, or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the NET ONE Prepaid Calling Card is
insufficient to continue the call and the
Customer fails to enter the number of another
valid NET ONE Prepaid Calling Card prior totermination.
A card will expire 12 months from the date of
purchase, or the date of last recharge,
whichever is later.
A credit allowance for NET ONE Prepaid
Calling Card Service is applicable to calls
that are interrupted due to poortransmission, one-way transmission , or
involuntary disconnection of a call. A
Customer may also be granted credit forreaching a wrong number. To receive the
proper credit, the Customer must notify the
Company at the designated toll- free customer
service number printed on the NET ONE Prepaid
Calling Card and furnish the called number
the trouble experienced (e. g. cut -off, noisy
circui t, reached wrong number , etc.), and the
approximate time that the call was placed.
When a call charged to an NET ONE PrepaidCalling Card is interrupted due to cut -off,
one-way transmission , or poor transmission
conditions, the Customer will receive a
credit equivalent of one Telecom Unit.
Issued: September 29, 1999
Issued By: Michael Baker
Title: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 8 - 1999
Bo~se. Idaho
SHEET
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Credit allowances for calls pursuant to NET
ONE Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power, equipment or systems not
provided by the Company.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA 1190011 and NXX 1197611 calls
therefore such calls can not be completed.
Local Calls and Directory Assistance.
Local calls will not be accepted or
completed. NET ONE does not provide local
directory assistance. Access to long
distance directory assistance is obtained by
dialing 1 + 555-1212 for listings within the
originating area code and 1 + (area code) +555-1212 for other listings. When more than
one number is requested in a single call, a
charge may apply for each number requested.
A charge will be applicable for each number
requested, whether or not the number is
listed or published.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective:September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 2
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Specialized Pricing Arrangements.
Customized service packages and competitive
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competitive bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.Unless otherwise specified , the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarly
situated Customers on a non-discriminatorybasis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency " 911" calls are not routed to
company, but are completed through the local
network at no charge.
Promotional Offerings
The Company may, from time to time, make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates, times and
locations. The Company will notify the
Commission of such offerings as required by
Commission rules and regulations.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission01fice of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho
SHEET 2
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
1+ Dialinq
DAY
0672 0224
EVENING NIGHT
1st Add'l 1st Addll
Sec.6 Sec.Sec.Sec.lil lil lil lil
0540 0180 0540 0180
1st
18 Sec.lil
Addll
6 Sec.lil
Travel Cards
DAY
0672 0224
EVENING NIGHT
1st Add'l 1st Add'l
Sec.Sec.Sec.6 Sec.lil lil lil lil
0540 0180 0540 0180
1st
18 Sec.lil
Add'l
6 Sec.lil
A surcharge of $.36 per call will apply.
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise. Idaho
- - ~
SHEET 3
ORIGINAL
NET ONE INTERNATIONAL, INC.
IDAHO PUC TARIFF NO.
Toll Free
DAY EVENING NI GHT
If monthly usage is $50.00 or less
30 per min.30 per min.. 30 per min.
If monthly usage exceeds $50.
231 per min.231 per min.231 per min.
Prepaid Call inq Cards
NET ONE Prepaid Calling Cards are available in various
Telecom Unit denominations. Prepaid Calling Cards may
be recharged in $1 increments (min. $5). Prices are
inclusive of all taxes.
Price Per Telecom Unit
Cards will be decremented by one Telecom Unit for each
minute or fractional part of a minute for intrastate calls.These rates apply twenty- four hours per day, seven days per week.
Directory Assistance
Returned Check Charqe
$20.
Rate Periods
DAY
EVENING
NIGHT
Monda y -
Sunday -
Sunday -Saturday
Sunday
Friday, 8: 00 Friday, 5: 00 Saturday, 11: 00
8: 00
8: 00
4:59
- 1 0 : 59
pm - 7:59 am
am - 10: 59 4:59
Issued: September 29, 1999
Issued By: Michael Baker
Ti tIe: President
Effective: September 29, 1999
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 8 - 1999
Boise, Idaho