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Home My WebLink AboutCANCELLED_CenturyTel of the Gem State Inc.pdf 2nd Revised Title Page IPUC-9 Cancels 1st Revised Title Page CenturyTel of the Gem State, Inc. ____________________________________________________________________________ CenturyTel of the Gem State, Inc. dba CenturyLink (C) NAMING RATES FOR TELEPHONE SERVICE In the State of Idaho Including Bruneau, Grand View, Grasmere-Riddle and Richfield And Containing Rules and Regulations Governing Service This tariff replaces IPUC-4 formerly GEM STATE UTILITIES CORPORATION dba CenturyTel ____________________________________________________________________________ Advice No. 09-01 Issued September 22, 2009 Effective October 19, 2009 Issued By CenturyTel of Idaho, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 21, 2009 Oct. 19, 2009 Jean D. Jewell Secretary IPUC-9 Original ADOPTION NOTICE PAGE CenturyTel of the Gem State, Inc. ____________________________________________________________________________ Effective July 28, 2009, CenturyTel of the Gem State, Inc. registered the fictitious name CenturyLink. Effective October 19, 2009, CenturyTel of the Gem State, Inc. d/b/a CenturyTel, began operating under the name CenturyLink. As such, CenturyTel of the Gem State, Inc. d/b/a CenturyLink hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Idaho Public Service Commission, State of Idaho, by or adopted by CenturyTel of the Gem State, Inc. d/b/a CenturyTel between May 8, 1998 and October 18, 2009. By this notice, CenturyTel of the Gem State, Inc. d/b/a CenturyLink also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which CenturyTel of the Gem State, Inc. d/b/a CenturyTel has heretofore filed with said Commission. ____________________________________________________________________________ Advice No. 09-01 Issued September 22, 2009 Effective October 19, 2009 Issued By CenturyTel of Idaho, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 21, 2009 Oct. 19, 2009 Jean D. Jewell Secretary 8th Revised Table of Contents Sheet No. 1 IPUC-9 Cancels 7th Revised Table of Contents Sheet No. 1 CenturyTel of the Gem State, Inc. ______________________________________________________________________ TABLE OF CONTENTS TITLE PAGE TABLE OF CONTENTS PRELIMINARY STATEMENT SUBJECT INDEX DEFINITIONS RULES AND REGULATIONS Schedules 1 Basic Exchange Service 2 Non-Recurring Charges 3 Reserved For Future Use 4 Mileage Charges 5 Telecommunications Services Priority (TSP) 6 Reserved For Future Use 7 Directory Service 8 Connection of Automatic Dialing and Announcement Devices (ADADs) 9 Joint User Service 10 Vacation Number Reservation 11 Advanced Calling Services 12 Emergency Communications Service (9-1-1) 13 Line Extension Service 14 Foreign Exchange Service 15 Blocking Service 16 Packaged Services 17 Residence Customer Referral Program 18 Satisfaction Guarantee Program 19 Natural Disaster Relief for Customers (C) 20 Digital Switched Service (DSS) 21 Direct Inward Dialing (DID) 22 Reserved For Future Use 23 Reserved For Future Use 24 Directory Assistance Service 25 Reserved For Future Use 26 Local Operator Service Charges ______________________________________________________________________ Advice No. 11-05 Issued September 23, 2011 Effective October 23, 2011 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 4, 2011 Oct. 23, 2011 Jean D. Jewell Secretary IPUC-1 st Revised Table of Contents Sheet No. Cancels Original Table of Contents Sheet No. CenturyTel of the Gem State, Inc. TABLE OF CONTENTS Schedule No. N11 Abbreviated Dialing Codes Private Line Service Reserved For Future Use Connection with Miscellaneous Common Carriers Connection with Customer-Provided Terminal Equipment & Communications Systems Toll Rate Points Custom Calling Service Touch Calling Concurrence in Regulation and Rates Payphone Services (N) MAPS IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE SEP 11 'SEP 16 ' ~zf).~ SECRETARY Advice No. 06- Issued: August 17, 2006 Effective: September 16, 2006 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9 - Original Preliminary Statement Sheet No. ;,. ~n.IL )Co SECRETARY CenturyTel of the Gem State, Inc. III. PRELIMINARY STATEMENT ESTABLISHMENT OF TARIFF IPUC-9 Tariff IPUC-9 is established to provide schedules of tariff rules regulations , rates , and services for CenturyTel of the Gem State , Inc. II.RATES , CHARGES , RULES AND REGULATIONS Rates , charges , rules and regulations stated herein apply uniformly to all exchanges. Local exchange service and other offerings which are not universal to all exchanges will be noted as such and they shall apply only to the exchange where applicable. EXPLANATION OF SYMBOLS (C)Signifies a changed rule or condition -- the meaning or concept is changed. (D) (I) Signifies a discontinued rate , regulation or condition. Signifies an increased rate. (K)Signifies material has been transferred to another sheet or place in the tariff. (M)Signifies material has been transferred from another sheet or place in the tariff. (N) (0) Signifies a new rate , regulation , condition or sheet. Signifies no change. (R) (T) Signifies a reduced rate. Signifies a change in text for clarification -- such things as spelling corrections and rewording for clarification fall into this category. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs 2nd Revised Preliminary Statement Sheet No. 2 IPUC-9 Canceling 1st Revised Preliminary Statement Sheet No. 2 CenturyTel of the Gem State, Inc., dba CenturyLink (T) ____________________________________________________________________________ PRELIMINARY STATEMENT (Continued) IV. EXCHANGES Telephone service is provided in the following exchanges as authorized by the Idaho Public Utilities Commission: Bruneau Grand View Grasmere-Riddle Richfield V. TRADE NAMES, TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF The following list of trade names, trademarks and/or service marks which may be used for services offered in this tariff are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by CenturyTel of Idaho, Inc. with express permission. Trademark and service mark designations will not be listed hereafter in the Tariff. However, the laws regarding trademarks and service marks are applicable. Trade names, trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization. CENTURYLINK CENTURYLINKTM CENTURYLINKSM CORE CONNECT® (N) ____________________________________________________________________________ Advice No. 11-06 Issued November 15, 2011 Effective December 16, 2011 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Nov. 28, 2011 Dec. 16, 2011 Jean D. Jewell Secretary IPUC- 5th Revised Subject Index Sheet No. Canceling 4th Revised Subject Index Sheet No. CenturyTel of the Gem State, Inc. SUBJECT INDEX Item Schedule No. Sheet No. Access Lines ......................................................................... Additional Listings ................................................................. 7 Alternate Listings................................................................... Automatic Dialing and Announcement Devices (ADADs) ................................................................ Business Unlimited..............................................................16.(N) Caller ID Extra ..................................................................... 16 Caller ID Plus ...................................................................... 16 Common Carriers ................................................................ Contiguous Exchanges....................................................... 14 Copy of Bill............................................................................ 2 Custom Calling Service ....................................................... 33 Definitions ........... ......... .......... ........ ................. .......... ....... ...... - Directory Assistance Service............................................... 24 Digital Switched Service (DSS) ........................................... 20 Direct Inward Dialing (DID).................................................. Directory Services ................................................................. 7 16. 16. 30. 14. 33. 24. 20. 21. Exchange Service ................................................................. Extra Listing .......................................................................... 7 Foreign Exchange Service .................................................. 14 Installation Charges (Non-Recurring Charges) ..................... 2 14. Joint User .............................................................................. 9 Advice No. 08- Issued: November 19, 2008 Effective December 19 , 2008 Issued By CenturyTel of the Gem State, Inc.By Robert Brown Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE NDJ 24 'DEC 1 9 '08, t!). SECRETARY IPUC- 4th Revised Subject Index Sheet No. Cancels 3rd Revised Subject Index Sheet No. CenturyTel of the Gem State, Inc. SUBJECT INDEX Item Schedule No.Sheet No. Line Extension Service """""""""""""""""""""""""""""".... Local Operator Service Charges.................................................. 13. 26. Mileage Charges............................................................................ Non-Contiguous Exchanges """""""""""""""""""""""""""" 14 Non-Listed Numbers...................................................................... Non-Published Numbers................................................................ Non-Recurring Charges ... ......... ... ....... """""""""""""""""'" ...... 2 14. Off Premise Charges ..................................................................., 14 Operator Service Charges, Local................................................. , 14. 26. Packaged Services...................................................................... Payphone Services """""""""""""""""""""""""""".............. Private Line 28...........................................................................28. 16. 36. Reconnect Fees. ................................. ....................... .................... 2 Simple ChoiceTM One 1 ................................................................ Simple Choice TM/Business Assist Advantage .............................. 16. 16. Telephone Assistance Program ..................................................... Telecommunications Services Priority (TSP) ................................. 5 Terminal Loop................................................................................ Termination, Private Line """""""""""""""""""""""""""""'" 28 Touch Calling34........................................................................... 34. 28. (N) Vacation Number Reservation..................................................... 10 10. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE Grandfathered to existing customers at their present 10catiorOCT 27 'NOV 2 - '03 tf).seCRETARY Advice No. 08- Issued: October 2 2008 Effective November 2 2008 Issued By CenturyTel of the Gem State , Inc.By Robert Brown Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9- ' IPUC-9 Original Definitions Sheet No. 1 ~nA. J2 ~SECRETARY CenturyTel of the Gem State. Inc. DEFINITIONS Access Line Serving central office line equipment and all outside needed to connect the serving central office with the These facilities are Company-provided and maintained. to and from the telecommunications network for message local calling appropriate to the tariffed use offering customer. plant facilities customer premises, They provide access toll service and for selected by the Accessories Devices which are mechanically attached to , or used with , the facilities furnished by the Company and which are independent of , and not electric- ally, acoustically or inductively connected to the communications path in the telephone system. Additional Listing Any listing of a name or information in connection with a customer telephone number beyond that to which he is entitled in connection with his regular service. Alternate Listing An additional telephone number of the same or another subscriber to be called in the event there is no answer at the subscriber s station. Air Line Mileage The shortest distance between the points involved. Applicant An individual or concern making application to the Company for telephone service , or the installation of facilities. Base Rate Area That section of an exchange area within which base rates apply without mileage charges and which usually contains the more compact continuous development. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONP,PPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No. 2 ~/7.tL )2 ~SECRETARY CenturyTel of the Gem State , Inc. DEFINITIONS Battery Power Direct current electrical energy furnished on the customer s premises by means of a circuit from the central office or other source of supply to a private branch exchange system or other equipment requiring separate elec- trical energy. Branch Exchange Service See Private Branch Exchange Service. Bridged Lines See Combination Main Service. Business Service Business service is exchange service furnished to customer whose actual or obvious use of the service is for conducting a business , trade , or profes- sion or whose use of the service is obviously not confined to domestic use. Central Office A switching unit in a telephone system which provides service to the general public , having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks. Channe 1 A path for communication or signaling between two or more locations which provide service to the general public , having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks. Class of Service The various categories of service generally available to the customer: business , residence , public and semi-public. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-Original Definitions Sheet No. CenturyTel of the Gem State, Inc.~n.tL J2 ~&.oCL-SECRETARY DEFINITIONS Combination Main Service This service provides for serving separate business and residence locations from the same one-party line with separate rings for each location. Communications Systems Denotes channels or other facilities which are capable, when not connected to telephone service and W A TS, of communications between customer-provided terminal equipment or Company stations. Company CenturyTel of the Gem State, Inc. Connecting Arrangement The equipment provided by the Company to accomplish the direct electrical connection of customer- provided facilities with the facilities of the Telephone Company. Contiguous Exchanges Two exchanges whose boundaries adjoin. Continuous Property Property owned or leased and occupied by a customer, which is not separated by public thoroughfare or by property occupied by others. Customer See Subscriber. Customer-Provided Terminal Equipment Devices or apparatus and their associated wiring, provided by a customer, which do not constitute a communications system and which, when connected to the communications path of the telephone system, are so connected as to conform with Part 68 of the F.c.C. rules. Advice No. 98- Issued June 8, 1998 Issued By: CenturyTel of the Gem State, Inc.By: Pamela Donovan Effective: July 9, 1998 Title:Supervisor, Tariffs IPUC- First Revised Definitions Sheet No. Canceling Original Definitions Sheet No. CenturyTel of the Gem State, Inc. DEFINITIONS Data Access Arranqement A protective connecting arrangement for use with the network control signaling unit, or in lieu of the connecting arrangement, an arrangement to identify a central office line and protective facilities and procedures to assure compliance with criteria set forth in this tariff. Date of Presentation The date upon which a bill or notice is mailed , postage prepaid, in a sealed envelope properly addressed to the customer, or if not mailed , the date upon which that bill or notice is presented to the customer by a representative of the Company. Diqital Switched Service (DSS)(N) (N) Digital Switched Service provides digital local exchange service for Business users, and is an alternative to analog trunks. Direct Electrical Connection Denotes a physical connection of the electrical conductors in the communications path. Direct Inward Dialinq A service provided to customers which permits both locally dialed and toll calls to be directed to terminating equipment without the assistance of an operator. (N) (N) Directory Listinqs Essential information in the telephone directory or information records of the Company whereby telephone users may ascertain the telephone number of a listed customer station. Electrical Connection See Direct Electrical Connection. (K) (K) (K) Material moved to Definitions Sheet No. Advice No. 2001-Issued February 16 , 2001 Effective March 16 2001Issued By CenturyTel of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONBy Pamela Donovan Title Supervisor, Tariffs APPROVED EFFECTIVE MAR5-MAR16' U). SECRETARY IPUC- First Revised Definitions Sheet No. Canceling Original Definitions Sheet No. CenturyTel of the Gem State, Inc. DEFINITIONS Exchanqe (M) An exchange is a specified area established for the furnishing of communication service. usually embraces a city, town, village, or unincorporated community and environs thereto and may consist of one or more central offices, together with the associated plant used in furnishing service within that area. Exchanqe Area An area within which the Company holds itself out to render exchange telephone service from the central office or offices serving that area in accordance with the provisions of the tariffs.(M) Exchanqe Service See Local Service. Extended Area Service Interexchange telephone service furnished at flat or message rates between one or more exchanges. Extension Service Extension service provides the capability of originating or receiving calls from locations equipped with instruments in addition to the location of the main station. Facilities Supplemental equipment, apparatus, drop wiring, poles, cables and other materials and mechanisms necessary to, or used in connection with telephone service. Flat Rate Service Service furnished at a fixed monthly charge. Foreiqn Exchanqe Any exchange other than that in which the customer is located. (M) Material moved from Definitions Sheet No 4. Advice No. 2001-Issued February 16, 2001 Effective March 16, Issued By CenturyTel of the Gem State , Inc. AHO PUBLIC UTILITIES COMMISSION By Pamela Donovan Title Supervisor, Tariffs APPROVED EFFECTIVE MAR 5 - 'MAR 16 ' 1-0. SECRETARY IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No.~n~J2 ~SECRETARY CenturyTel of the Gem State , Inc. DEFINITIONS Foreign Exchange Service Exchange service furnished a customer from a central office located in an exchange other than that in which the customer s primary station is locatedor off-premises station service furnished a customer in an exchange other than that in which the customer s primary station is located. Individual Line Service See One-Party Service. Installation Charge An initial non-recurring charge made to cover all or a portion of the cost associated with the installation of telephone facilities. Instrumental i ties The telephone instruments , switching devices and associated equipment including drop wire , located on a customer s premises. In the case of private branch exchange service , the instrumentalities include the switch- board. Interexchange Receiving Service A combination of exchange and toll service , whereby a business customer in one exchange may arrange to receive calls placed to a special number by customers from another exchange. The customer agrees to accept such calls on a prepaid station toll call basis. The special number may be published in the directory of the exchange where the call originates. Joint User An individual or concern authorized by the Company and the customer to share in the use of the customer s business telephone service, Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 ' IPUC-9 Original Definitions Sheet No. JUl 9- ' ~n~ J2 SECRET MY CenturyTel of the Gem State , Inc. DEFINITIONS Key A switching device for connecting and disconnecting circuits , equipped with push button or lever for manual operation. Key Equipment An arrangement of equipment , using keys and associated wiring, to provide various supplemental services in connection with telephone stations. Key Telephone Set A telephone set equipped with keys or buttons in the mounting. Line Extens ion A line extension is the outside plant required in addition to existing facilities to render telephone service , exclusive of instrumentalities. Local Exchange The exchange in which the primary exchange access line is provided and its main telephone instrument is located. Local Message A communication between a calling station and any other exchange stationwithin the local service area of the calling station. Local Private Line A line located wholly within an exchange , furnished for the customer s own use for communication or signaling between points on that line. Local Service Telephone service furnished between customer s stations located within the same local service area. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-First Revised Definitions Sheet No. Canceling Original Definitions Sheet No. nrr 1 0 'OCT 1 5 ' CenturyTel of the Gem State, Inc.A1. SECRETARY DEFINITIONS Local Service Area The area within which telephone service is furnished under a specific schedule of rates. This area may include one or more exchanges without the application of toll charges. Main Station The primary station instrument connected to the utility s central office access line. Measured Service A service for which charges are based upon minutes of use within the same local or message rate calling area. (C) (C) MessaQe A completed customer telephone call. (D) (D) Mileaqe Additional recurring charges based on distance measurement as provided in the schedules. Minimum Contract Period The minimum length of time for which a customer is obligated to pay for service, facilities and equipment, whether or not retained by the customer for such minimum length of time. Advice No. 2000- Issued: September 5, 2000 Effective October 15, 2000 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No. ~/7~ J2 .(~~ "'-- SECRETARY CenturyTel of the Gem State, Inc. DEFINITIONS Network Control Signaling The transmission of signals into the telephone system which performs functions such as supervision (control , status , and charging signals), address signaling (dialing), calling and called number identification audible tone signals (call progress signals indicating re-order of busy conditions , alerting, coin denominations , coin collect and coin return tones) to control the operation of switching machines in the telephone system. Network Control Signaling Unit Terminal equipment for the provision of network control signaling. Non-Contiguous Exchanges Two exchanges whose boundaries do not adjoin. Non-Listed Telephone Number Service The omission of the customer s name and telephone number from the telephone directory, but including the name and number in "Directory Assistancelistings. Non-Published Telephone Number Service The omis s ion of the cus tomer s name and te lephone number from both the telephone directory and the "Directory Assistance" listings. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 ' IPUC-9 Original Definitions Sheet No. 10 JUL 9 - ~n..... J2 SECRETARY CenturyTel of the Gem State, Inc. DEFINITIONS Non-Recurring Charge A non-recurring charge applicable to the installation of telephone service and facilities or the provision of other standard services provided by the company. Off-Premises Stations and Extensions Off-premises stations are appearances of a private branch exchange station or line on premises other than that in which is located the switchboard or switching equipment , or primary extension station or line. Off-premises extensions are additional appearances of a private branch exchange or key system station line , or an additional appearance of a one-party access line or station, at a location outside the premises in which is housed the primary station line or access line. One-Party Service A grade of exchange service furnished by means of a central office line arranged to serve one primary station only, although additional stations may be connected to the line as extensions. Party Line Service A grade of exchange service furnished by means of a central office line arranged to serve more than one primary station. Payphone Services Payphone Services provide telephone service to customer-leased or owned payphones with or without coin collecting devices. Permanent Disconnect A service is permanently disconnected when the customer s service has been totally discontinued. Premis es Business Premises is: The building, portion or portions of a building used and occupied at one time by the subscriber in the conduct of his business. Where floor space in adjoining or adjacent buildings is made continuous in extent at one or more floor levels by suitable conduit or covered walkways furnished by the subscriber , all floor space in both build- ings is considered as the same premises insofar as the subscriber who uses and occupies such continuous floor space is concerned. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfEECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No. 11 ~/7.A. J2 .lb ~-- SECRETARY CenturyTel of the Gem State, Inc. DEFINITIONS Res idence Premis es is: That portion of an individual house or building occupied by one family, or one flat or apartment occupied by one family. Private garages and caretaker s quarters and other locations , such as private laundries , patios , garden houses , private boat houses , and private swimming pools , which are a part of the subscriber s domestic establishment and used in connection with an individual residence will be considered as a part of the premises of that residence if (a) located on the same continuous property, (b) not more than 100 feet from the main building, and (c) not separated from the residence by a public highway. Primary Telephone A primary main station telephone connected to an exchange access line in the customer s principal place of business or residence. Private Branch Exchange Service Private branch exchange service is furnished by means of trunk lines directly connected from a Company central office to a branch switchboard on a customer s premises from which connection is made to stations located at various locations of the customer s operations for the exclusive use of the customer or his authorized agents. Private Line A circuit provided to furnish communication only between two or more instrumentalities directly connected to it , and not having connecting with either central office or PBX switching apparatus. Residence Service A class of exchange service furnished to an individual at a residence or place of dwelling where the actual or obvious use of the service is for social or domestic purposes. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-9 Original Definitions Sheet No. 12 JUL 23 98 JUL 9- ' ~nA. j2. SECRETARY CenturyTel of the Gem State, Inc. DEFINITIONS Route Mileage The distance measured along the route of the circuit between any two or more given points on that circuit. Rural Line Service See Multi-Party. Service Connection Charges See Installation Charge. Service Point When used in connection with customer-provided communications channels denotes the point on the customer 1 s premises where channels provided by or furnished to the customer are terminated in switching equipment used at least in part for communications with stations or customer-provided terminal equipment. Speculative Pro;ect An undertaking of a speculative nature which, in the opinion of the Company, appears to involve risk of failure. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSION ft.P?P.OVED EFfIECTIVE JUL 23 ' IPUC-9 Original Definitions Sheet No. 13 JUL 9 - ~/76.. J2 SECRETARY CenturyTel of the Gem State . Inc. DEFINITIONS Subs cr iber A person , firm partnership, corporation , municipality, cooperative organi- zation , governmental agency, etc., receiving service from the Company. As used in this tariff , a separate subscriber is involved at each location or continuous property, where service is furnished, One individual or firm may therefore be considered as two or more separate subscribers even in the same exchange. The privileges , restrictions , and rates established for a subscriber to any class of service are limited to the service at one loca- tion; and no group treatment of service at separate locations , furnished to one individual or firm , is contemplated or to be implied , except when definitely provided for in the schedules. Suburban Area That portion of the exchange located outside of the base rate area. Suburban Service Service provided outside the base rate areas as defined in this tariff. Supersedure The transfer of service , including the telephone number , from one customer to another with the express consent of the relinquishing customer and with the agreement of the new customer to assume the responsibility for all charges outstanding. This arrangement requires continuous billing. Supplemental Equipment Equipment for the special needs or convenience of customer. Supplemental Base Rate Area A base rate area encompassing an area of relatively high density of popu-lation, entirely separated from the main base rate area of an exchange and in which mileage charges do not apply. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPP;'OVEO EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No. 1~.nA. J2. SECRETARY CenturyTel of the Gem State, Inc. DEFINITIONS Tariff The rates , definitions , charges , rules and regulations adopted and filed by the Company and approved by the Idaho Public Utility Commission. Telephone Answering Service A subscriber engaged in the business of answering telephone calls for others. Temporary Disconnect The suspension of telephone service at the request of the customer or on the initiative of the Company without permanent disconnect of service. Temporary Service Local service definitely known to be required for a short period , such as service provided for contractors for use during the construction of a building, sales campaigns , athletic contests , conventions , fairs , circuses etc. Terminal Loop The wire facility used to serve off-premises stations. Termination Charge The charge applicable when an agreement for service is terminated by the customer before the expiration of the minimum agreement period. Tie Line A telephone circuit connecting two private branch exchange systems for the purpose of interconnecting the stations of one system with the stations of the other without the use of trunk lines to a central office of the Company. To 11 Line A toll line is a line between two or more exchanges or toll stations over which service is furnished on a toll message rate basis. Advice No. 98-7Issued June 8 , 1998 Effective July 9, 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Definitions Sheet No. 15 ~/7d- J2 SECRETARY CenturyTel of the Gem State , Inc. DEFINITIONS Toll Rate The charge prescribed for toll messages based upon the duration of the message and distance between exchanges. Toll Message A completed call between two exchange stations located in different local service areas , between two toll stations , or between a toll station and an exchange station. Toll Service Telephone service between exchanges or locations for which a toll rate is charged. Toll Terminal Service Toll terminal service involves a telephone line which is connected directly to toll switchboard positions. Trade Name The name or style under which a concern conducts its business and by which it is generally known to the public. Trunk Line A telephone circuit between two central offices or between a private branch exchange and a Company central office. Type of Service Refers to flat rate service , message rate service or payphone service. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 2 3 JUL 9 - IPUC-9 Sheet na.. J2. SECRETARYOriginal Rule and Regulation Index CenturyTel of the Gem State, Inc. RULE AND REGULATION INDEX SHEET Subiect Application of Rates " '." Application of Service " Bills , Payment of ..............................................Bills , Prorating of .........................,..................Bills , Toll Service .........................................,.. Business Rates , Application of " Class of Service ............................................... Construction " .." Contract and Termination ....................................... Deposits . '.............................,............... Description of Service " '." Directories ..........,.......................................,. Unauthorized Connections ....,................,................. Furnishing Service - Obligation " '."'.." Grade of Service " '."'." Interruption of Service " Liability of the Company ........,..............,............... Listing in Directory ................,.................,....,... Maintenance .................................................... Non-Listed Numbers ............................................. Non-Published Numbers ..............................." ,........ Numbers , Changes In " '." Obligation for Service ......................................... Omissions in Directory ......................................... Rule and Regulation Sheet No. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 1st Revised Rule and Regulation Sheet No. 1 Cancels Original Rule and Regulation Sheet No. 1 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ RULE AND REGULATION No. 1 DESCRIPTION OF SERVICE A.General Exchange service is available through facilities owned and maintained according to the standards of the Company, and in multi-office exchanges, is operated from the central office designated by the Company. Each exchange area is generally divided into a base rate area and a suburban area. Each individual and party line will be terminated on a Telephone Company provided protector. Where commercial power is required in the operation of equipment and service, the subscriber, where requested, shall furnish, install, and maintain the necessary power wiring and power outlet on his premises and supply any necessary electrical energy at his expense. Any special structural work required for supporting telephone equipment or telephone wiring on the subscriber's premises shall be provided at the expense of the subscriber. The subscriber shall provide on his premises and at his expense, space, satisfactory to the Company, for placement of all equipment and facilities necessary for the furnishing of service to him. The provision of service outside the exchange area is at the option of the Company within (N) the rules established by the Idaho Public Utilities Commission.(N) ____________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMfSSIOAPPROVED EFFECTIVE IPUC-First Revised Rule and Regulation Sheet No. Canceling Original Rule and Regulation Sheet No. ocr 1 0 'OCT 1 5 ' CenturyTel of the Gem State, Inc.11). SECRE:TARY RULE AND REGULATION No. DESCRIPTION OF SERVICE B. Service The Company renders service within the exchange area under its Effective October 15, 2000 rate schedules as follows: Class of Service (a) Business Service (b) Residence Service Type of Service (a) Flat Rate Service (b) Measured Rate Service (c) Payphone Services(d) Foreign Exchange Service (N) (T) (T) C. Application of Service Business and residence service and private branch exchange system service are rendered in the suburban area under rates for that service applicable in the base rate and supplementary base rate areas. Miscellaneous service, including local private line furnished by the Company under its schedule or rates. Service is furnished at the rates shown in the Exchange Service schedules where the stations of the subscriber are on the premises in which the primary station, private branch exchange switchboard or telephone answering equipment is located. Advice No. 2000- Issued: September 5, 2000 Effective October 15, 2000 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9- ' )2 SECRETARYOriginal Rule and Regulation Sheet No. CenturyTel of the Gem State , Inc. RULE AND REGULATION No. DESCRIPTION OF SERVICE Application of Rates The applicability of business and residence rates is governed by the actual or obvious use made of the service. The use to be made of the service will be ascertained from the applicant at the time of applica- tion for service. Business rates apply at the following locations: (a)In offices , stores , factories , and all other places of a strictly business nature. (b)In boarding and rooming houses , colleges , clubs , libraries lodges , hospitals , public , private, and parochial schools offices , lobbies and halls of hotels , apartment buildings churches , and other similar institutions. ( c)At any location when the listing of "office" is provided , or when any title indicating a trade or profession is listed (except as may be modified under the directory listing rules and regulations and conditions governing directory listing service), or when the substantial use of the service is occupational rather than domestic. (d)At residence locations with an off-premises business exten- sion or when the subscriber has no regular business tele- phone service and the use of the service by himself , members of his household , or his guests , is more of a business than residence nature as might be indicated by advertising through newspapers , handbills , billboards , circulars business cards , or otherwise. ( e)Where the place of business and the residence of a sub- scriber are in the same premises and no telephone is installed in the place of business. (f)In general , at any place where the substantial use of the service is occupational rather than domestic. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSION APP~OVED EFf"ECTIVE JUL 23 'JUL 9- ' IPUC-9 ~n4. J2 SECRETARY Original Rule and Regulation Sheet No. CenturyTel of the Gem State, Inc. RULE AND REGULATION No. DESCRIPTION OF SERVICE Application of Rates (Continued) Residence rates apply at the following locations: (a)In private residences , in residential apartments of hotels and apartment houses; and in boarding houses and rooming houses having not more than five rooms available for rent when business listings are not provided and when all stations are in locations which are a part of a domestic establishment. (b)In the homes of nurses , clergymen, and in the place of residence of a physician , dentist , veterinary, surgeon, or other medical practitioner provided the subscriber does not maintain an office in the residence. If it is found that a subscriber is using residence service for business purposes , the Company will thereafter require the sub- scriber to take business service , except in cases where the subscriber thereafter uses the service for social or domestic purposes only. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IUl\nv r'"UeLI\.. U III.IIII:~ l;UMMISSIONAPPROVED EFf!ECTIVE JUl23 'JUL 9 - J2 SECRETARY IPUC-9 Original Rule and Regulation Sheet No. CenturyTel of the Gem State , Inc. RULE AND REGULATION No, 2 APPLICATION FOR SERVICE The Company may require an applicant to sign an application form furnished by the Company, and to establish his credit as provided in these Rules and Regulations , as conditions precedent to the establishment of service. The furnishing of service by the Company and acceptance thereof by the subscriber shall be deemed to constitute an agreement between the Company and the subscriber and payment of the rates and charges under the appli- cable schedules in effect from time to time. The Company will accept oral or written application from a subscriber for addition to or changes in the existing service of such subscriber. An application is merely a request for service and does not in itself bind the Company to serve except under reasonable conditions , nor does it bind the applicant to take service. An application for service cancelled by the applicant or the Company prior to the establishment of the service applied for is subject to the following conditions: Cancelled by Applicant If cancellation is requested prior to the start of installation the application will be cancelled by the Company and no charge applies. If cancellation is requested subsequent to the time installation has been started , the application will be cancelled by the Company, and the Company may collect the lesser of the following charges: A charge equal to the estimated costs incurred in such installation less estimated net salvage. The basic termination charge, installation charge , or service connection charge , as appropriate. Advice No, 98-7 Issued June 8 , 1998 Effective July 9 , 1998 Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFrECTIVE JUL 2 3 JUL 9- ' IPUC-9 ~/7""- J2 SECRETARY Original Rule and Regulation Sheet No. CenturyTel of the Gem State, Inc. RULE AND REGULATION No. APPLICATION FOR SERVICE Cancelled By Applicant (Continued) NOTE:Installation is considered to have been started when the Company incurs any expense in connection therewith or in preparation therefor which would not otherwise have been incurred, provided: (1)The customer has advised the Company to proceed with the installation, and ( 2)The Company has accepted the order. If cancellation is requested after completion of an installation it will be treated as a discontinuance of service and the minimum requirements of the rate will be applicable. Cancelled by the Company If applicant refuses to comply with the Company s Rules and Regula- tions prior to the establishment of service , the Company may cancel the application , in which event any amount collected from the appli- cant will be refunded. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9- ' IPUC-9 ~n.tL J2. SECRETARYOriginal Rule and Regulation Sheet No. CenturyTel of the Gem State, Inc. RULE AND REGULATION No. DEPOSITS & TERMINATIONS We adopt by reference the Rules and Regulations For All Telephone Companies Under the Jurisdiction of the Idaho Public Utilities Commission as amended in Order No, 21767 in Case No. 31.D-R-88-1 by the Idaho Public Utilities Com- mission and all amendments to those rules which may be hereafter adopted by the Idaho Public Utilities Commission. Copies of these Rules and Regulations are on file in every business office and are available for public inspection. A deposit may be required for customers who are known credit risks. In these instances , the appropriate provisions of the above referenced Rules and regulations of the Idaho Public Utilities Commission apply. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-First Revised Rule and Regulation Sheet No.OCT 1 0 'Canceling Original Rule and Regulation Sheet No. OCT 1 5 ' CenturyTel of the Gem State, Inc.~JQ.~ SECRETARY RULE AND REGULATION No. RENDITION AND PAYMENT OF BILLS A subscriber for service shall be responsible for the payment of all exchange, toll, and other charges applicable to the subscriber s service, including local , state and federal taxes made in accordance with the Company s schedules of rates and Rules and Regulations as contained in this tariff. A. Bills Regular monthly bills may contain a notation regarding payment of the bills and discontinuance of service. For billing purposes each month is presumed to have 30 days. B. Rendition of Bills Flat Rate Exchange Service and Payphone Service Bills for flat rate exchange service may be rendered in advance and are payable in advance. (C) Toll Service and Measured Service (C) Bills for toll service will be rendered monthly in arrears, except, at the option of the Company, they may be rendered daily, weekly, or any other period in arrears. Measured Service usage charges are rendered monthly in arrears.(N) C. Minimum Contract Period Except as specified elsewhere in this tariff, the minimum contract period is one month from the date service or additions to service are established. The minimum charge is the established rate for one month. Advice No. 2000- Issued: September 5, 2000 Effective October 15 , 2000 Issued ByCenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs 06/30/98 15: 25 '5'141 002/002 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfIECTIVE Origina) Rule and Regulation Sheet No.JUL 23 '98 JUL 9 - ' CCDturyTel of the Gem State, IDe.. 17 l/ - L~ ~' -d'SECRETARY IPUC- RULE AND REGULATION No. RENDITION AND 'PAYMENT OF BILLS Pavrnent of Bills Payment of bills for telephone service shall be made at the office of the Company or to a duly authorized coUector of the Company. Closing bills, special bills, bills rendered on vacation of premises or bills rendered to persons discontinuing exchange sel"ice are payable upon presentation. Deposits for the establislunent or re-establishment of service are payable before service is installed or restored. Restoration of service charges and deposits for the establishment or fe-establishment of credit when applicable are payable before service will be established or restored. The Company may require the payment of service connection charges before service is established. Retroactive biUingadjustments will not be made for a period exceeding three years. Pror8tin~ of Openin; and Closinf; Bi1Is Opening and closing bills, except those involvin& the minimum billing period, and monthly biUs for telephone service nonnany furnished on a monthly basis, rendered for periods in excess of or less than a billing month, will prorated on the basis of the number of days in the period in question to a thirty day month. In the case of message rate SeIVice, the message allowance for a fraction of a month will also be prorated as above. Advice No. 98-Issued June 8, 1998 Effective July 9, 1998 Issued By CenturyTel oftbeGem State, Inc.By Pamela Donovan Title SupeIVisor, Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUl 9 - Original Rule and Regulation Sheet No ~n.ot... J2 ~SECRETARY CenturyTel of the Gem State, Inc. RULE AND REGULATION No. LIABILITY OF THE COMPANY GENERAL LIABILITY The liability of the Company for damages arising out of mistakes omissions , interruptions , delays , or errors or defects in transmission or provisioning service occurring in the course of furnishing a service and not caused by the negligence of the customer , shall , in no event , exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake omission , interruption delay, or error or defect in transmission occurs. When the facilities of other companies are used in establishing connections to points not reached by the Company s facilities , the Company is not liable for any act or omission of the other company or companies. The Company is not liable for any unavoidable damage to the subscriber s premises resulting from the attachment of its equipment and associated wiring on such premises , or from the installation or removal thereof. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court I s responsibility to adjudicate negligence and consequential damage claims. It is also the court s respons ibility to determine the validity of theexculpatory clause. TELEPHONE DIRECTORIES. LISTINGS AND NUMBERS The subscriber releases , indemnifies and holds harmless the Company from any and all loss , claims , demands , suits or other action or any liability, whether suffered , made , instituted or asserted by the subscriber or by any other person, caused or claimed to have been caused directly or indirectly by the publication of the subscribers telephone number in its publicly distributed directories or the disclosure or non -disclosure of said number to any persons. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-9 IOAHU PUBLIC UTILITIES COMMISSIONf.DoPOVED EFfIECTIVE JUL 23 'JUL 9- ' ~....,..... J2 SECRETARY Original Rule and Regulation Sheet No. 11 CenturyTel of the Gem State , Inc. RULE AND REGULATION No. LIAB ILITY OF THE COMPANY TELEPHONE DIRECTORIES . LISTINGS AND NUMBERS (Continued) The subscriber assumes full responsibility for the use of any name as a directory listing, and agrees to hold the Company free and harmless from any claims , loss , damage, or liability which may result from the use of such listing. The Company will not undertake to determine the legal , contractual or other right to the use of a name to be listed in the telephone directory of the Company. The Company s liability arising from errors in or omissions ofdirectory listings , alphabetical section or classified , shall be limited and satisfied by a refund not exceeding the amount of the charges for such if the customer I s service is affected during the period covered by the directory in which the error or omission occurred. EMERGENCY COMMUNICATIONS SERVICE The Company shall not be subject to liability in conjunction with providing consolidated emergency communications systems and related services except as stated following: The Company shall not be liable to any person for the good faith release to emergency communications system personnel of information not in the public record including, but not limited , nonpublished or nonlisted telephone numbers. The Company and its employees and agents shall not be liable in tort to any person for damages alleged to have been caused by the design , development , installation , maintenance or provision of consolidated emergency communications systems or services , unless such entities or person act with malice or criminal intent , or commit reckless , willful and wanton conduct. For purposes of this section , " reckless , willful and wanton conduct" is defined as an intentional and knowing action , or failure to act , creating an unreasonable risk of harm to another and which involves a high degree of probability that such harmwill result. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 """IIV'- ............... ~ . 'Oo' . ........ """""""""""""",APPROVED EFFECTIVE JUl23 'JUL 9- ' ~6- J2. -l.J:.v ""- SECRETARY Original Rule and Regulation Sheet No. 12 CenturyTel of the Gem State , Inc. RULE AND REGULATION No. CONSTRUCTION, MAINTENANCE AND USE OF FACILITIES General Except as otherwise provided in this tariff , the Company will , at its own expense , furnish , install , and maintain all facilities for basic service necessary to serve applicants or subscribers in accordance with its lawful rates , rules and regulations , and in accordance with its established construction standards. The Company s obligation to furnish service is dependent upon its ability to secure and retain , without unreasonable expense suitable facilities and rights for the construction and main- tenance of the necessary circuits and equipment. Where facilities beyond those normally required are provided to satisfy customer requests , charges based on the additional costs incurred will apply. Except where designated by law, the type of construction (directburial, underground conduit , or aerial) is the prerogative of the Company. When the Company is requested to relocate , rearrange or change outside plant facilities from one type to another , the cost of constructing the new and removing the old construction shall be borne by the owners of the real property served or by others requesting such change or relocation. The Company has the right of ingress and egress from the premises of subscribers at all reasonable hours for any purpose reasonably connected with the furnishing of telephone service and to exercise any and all rights secured to it by law or these Rules and Regula- tions. The Company has the right to remove any and all of its property installed on the subscriber I s premises at the termination of service as provided for in these Rules and Regulations. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 IUAHU t"UtjLII.; U IILllleS COMMISSIONAPPROVED EF!!ECT!VE JUL 23 'JUL 9 - ~nA. J2 ~SECRETARY Original Rule and Regulation Sheet No. 14 CenturyTel of the Gem State, Inc. RULE AND REGULATION No. CONSTRUCTION. MAINTENANCE AND USE OF FACILITIES Obligation of Company (Continued) Furnishing of Service (Continued) The Company will determine the type of facilities to be provided for the furnishing of a service. The Company will be reimbursed for the costs associated with customer requests for relocation or rearrangement of facilities. Maintenance and Repair All costs associated with the maintenance and repair of services furnished by the Company will be borne by the Company except as specified elsewhere in this tariff. The Company will be reimbursed for any loss or damage to its facilities on the customer s premise resulting from intentional destruction or any other cause except from fire or unavoidable accidents. Access to customer I s premises , at any reasonable hour, will be given to representatives of the Company for the purpose of inspecting, repairing, testing or removing any part of the Company s facilities. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Rule and Regulation Shee~1'~ J2 SECRETARY CenturyTel of the Gem State , Inc. RULE AND REGULATION No. 11 USE OF SUBSCRIBER SERVICE Subscriber telephone service , as distinguished from payphone service is furnished only for use by the subscriber , his family, employees orbusiness associates , or persons residing in the subscriber s household except as the use of the service may be extended to joint users or to persons temporarily subleasing a subscriber s residential premises. The Company has the right to refuse to install subscriber service or to permit such service to remain on premises of a public or semi-public character when the instrument is so located that the public in general or patrons of the subscriber may make use of the service. At such location , however , subscriber service may be installed, provided the instrument is so located that it is not accessible for public use. The resale of any service provided by the Company is not permitted except as provided elsewhere in this tariff or as specifically authorized by the Company. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IUAnv I"'UDLI'-' U I ILl J It:;) \"'UMMI~~IUNAPPROVED EFi!ECTIVE JUL 23 'JUL 9- ' IPUC-9 ~nA. J2 SECRETARY Original Rule and Regulation Sheet No. 16 CenturyTel of the Gem State , Inc. RULE AND REGULATION No. 12 SPECIAL INSTALLATIONS The Company may require a contract period longer than one month at the same location in connection with special (non-standard) arrangements or for unus- ual construction , necessary to meet special demands , and involving extra costs. Service may be terminated prior to the expiration of the initial contract period upon notice being given to the Company and upon payment of the termination charge in addition to all charges due for service which has been furnished. The termination charge will be based on the individual circumstances in each case as agreed upon at the time of installation. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfECTIVE IPUC-9 JUL 9 - ~na. J2. SECRETARYOriginal Rule and Regulation Sheet No. 17 JUL 23 ' CenturyTel of the Gem State , Inc. RULE AND REGULATION No. 13 ALLOWANCES FOR INTERRUPTIONS In the event that a customer s local telephone service quality deteriorates to such an extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice grade communication because ofcross-talk , static or other transmission problems , the Company will respond to the customer s report of such a service outage in accordance with IDAPA 31. , and 5.6. The Company must restore service within sixteen hours after the report of the outage if the customer notifies the Company that the service outage creates an emergency, or must restore service within twenty-four hours after the report of the outage if no emergency exists , except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within 48 hours or by 6: 00 p.m. on the following Monday, whicheveris sooner. If the service is not restored within the times required , the customer I s account will be credited for an amount equal to the monthly rate for one month of basic exchange service. If the outage is caused by a natural disaster or other causes not within the Company s control and affecting large groups of customers , or in conditions where the personal safety of a repair technician would be jeopardized , the Company is not required to provide the above credit. When an outage is caused by the customer , or the customer does not make a reasonable effort to arrange a repair visit within the service restoral deadline , or when the Company determines that the outage was caused by the customer s own equipment or inside wire , the company is not required to provide the above credit. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IUAHU PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUl 9 - IPUC-9 J2. SECRETARY Original Rule and Regulation Sheet No. 18 CenturyTel of the Gem State , Inc. RULE AND REGULATION No. 14 TELEPHONE DIRECTORIES. LISTINGS AND NUMBERS Directories The Company will furnish to its local exchange subscribers , withoutcharge, one directory per access line or trunk for the area in which the Company provides service. Copies of additional or other directo- ries may be provided at a nominal charge. Directories regularly furnished to customers shall remain the property of the Company. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf!ECTIVE JUL 23 'JUL 9 - IPUC-9 J2. ~SECRETARY Original Rule and Regulation Sheet No. 19 CenturyTel of the Gem State, Inc. RULE AND REGULATION No. 14 TELEPHONE DIRECTORIES, LISTINGS AND NUMBERS The Company reserves the right to make such changes in directory listings as may be necessary to bring them into conformity with its standard form. The Company reserves the right to make such changes in directory listings as may be required by law. Chan~es in Telephone Number The assignment of a number to a subscriber s telephone service will be made at the discretion of the Company. The subscriber has no propri- etary right in the number , and the Company may make such reasonable changes in the telephone number or central office designation as the requirements of the service may demand. Non-Published Telephone Number Service A subscriber may request that the telephone number of his service not be published in either the Company s directories or other Company records containing such information available to the general public. If the subscriber shall make such a request , the Company will takereasonable precautions: Not to publish the number in either its publicly distributed directories or other Company records containing such information available to the general public; and Except when required by law , not to disclose the number to any person other than representatives of law enforcement agencies its own employees or representatives , or those of other telephone companies or other telephone subscribers who are billed for calls placed from non-published numbers. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 J2 ~SECRETARYOriginal Rule and Regulation Sheet No. 20 CenturyTel of the Gem State , Inc. RULE AND REGULATION No. 14 TELEPHONE DIRECTORIES . LISTINGS AND NUMBERS Non - Listed Telephone Number Service A subscriber may request that the telephone number of his service be published only in the Company records containing such information available to the general public. If the subscriber shall make such arequest, the Company will take reasonable precautions: Not to publish the number in its publicly distributeddirectories. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Tit Ie Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9 - IPUC-9 ~r;A. J2. ~SECRETARY Original Rule and Regulation Sheet No. 21 CenturYTel of the Gem State , Ine. (Reserved for Future Filing) Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 ~~ J2 SECRETARY Original Rule and Regulation Sheet No. 22 CenturyTel of the Gem State . Inc. RULE AND REGULATION No. 16 UNAUTHORIZED CONNECTIONS In case any unapproved attachment or connection is made to telephone companyfacilities, the Company shall have the right to remove or disconnect the same; or to suspend the service during the continuance of said attachment or connection; or to terminate the service. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTe1 of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - ~r7""'- J2 SECRETARY IPUC-9 Original Rule and Regulation Sheet No. 23 CenturyTel of the Gem State. Inc. RULE AND REGULATION No. 17 SUPERSEDURE OF SERVICE An applicant who qualifies for the immediate establishment of service , may supersede to the service of a subscriber discontinuing that service , when the applicant is to take service on the premises where that service is being rendered and a written notice to that effect from both the subscriber and the applicant is presented to the Company and where an arrangement acceptable to the Company, is made to pay outstanding charges against the service. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-Fifth Revised Sheet No. 1.APR 16 ' Canceling Fourth Revised Sheet No. 1.MAY 6 - ' CenturyTel of the Gem State, Inc.~ I&.SECRETARY Schedule 1 LOCAL EXCHANGE SERVICE (A) RATES (1)(C) Rural rates apply for service provided outside of the base rate area. Local Measured Service includes a 90 minutes monthly allowance, after which usage charges apply per minute for calls terminated within the local calling area. Flat Rated and Local Measured service from the same exchange will not be furnished concurrently to the same customer on the same premises. Monthly Rate BUSINESS ACCESS LINES * Flat Rated Rural, Flat Rated Local Measured Rural , Local Measured Payphone, Flat Rated Payphone, Rural , Flat Rated Payphone, Local Measured Payphone, Rural, Local Measured 39. 43. 31. 35. 39. 43. 31. 35. (C) RESIDENCE ACCESS LINES Flat Rated Rural, Flat Rated Local Measured Rural, Local Measured 24. 27. 16. 19. LOCAL MEASURED USAGE CHARGE For each minute of use for calls terminated within the local calling area in excess of the 90 minute per month allowance, a charge of $.03 per minute applies. BILLING DETAIL Detail billing measured service, per call (Must be ordered in advance) (1) Rates shown on this sheet do not include the Idaho Telephone Assistance Program credit. Qualifying customers receive a reduction from the above rates as specified in (C) following. (0) (0) (C)See Schedule 33 for trunk hunting rates. Advice No. 07- Issued April 6, 2007 Issued By CenturyTel of the Gem State, Inc.By Robert Brown Effective Title Supervisor, Tariffs IPUC-9 Seventh Revised Sheet No. 1.1.1 Cancels Sixth Revised Sheet No. 1.1.1 CenturyTel of the Gem State, Inc. l___________________________________________________________________________ Schedule 1 LOCAL EXCHANGE SERVICE (A.) RATES (Cont'd) 5. NONRECURRING CHARGES Non-recurring charges from Schedule 2 apply for installation of access lines, change of class of service, and activation of billing detail. Customers will be allowed to switch to or from local measured service at no additional charge during the 90-day period following the original implementation of the local measured option. The nonrecurring charge for billing detail will not apply if activated at the same time service is installed. 6. UNIVERSAL SERVICE FUND SURCHARGE A surcharge assessed on all access lines to contribute toward funding the Idaho (C) Universal Service Fund (USF). The surcharge will remain in effect until otherwise (C) modified, cancelled, or changed by the Commission. (C) 7. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (ITSAP) A surcharge assessed on all access lines to contribute toward funding the Idaho (C) Telecommunications Service Assistance Program (ITSAP) or the State-Matching portion of the Lifeline program. The surcharge will remain in effect until otherwise modified, cancelled, or changed by the Commission. (C) (B) EXTENDED AREA SERVICE (EAS) (2) EXCHANGE CALLING AREA Bruneau Grandview, Mountain Home, Melba, Grasmere-Riddle Boise, Caldwell, Eagle, Emmett, Idaho City, Kuna, Meridian, Middleton, Nampa, Star, Glenns Ferry Grandview Bruneau, Mountain Home, Melba, Grasmere-Riddle Boise, Caldwell, Eagle, Emmett, Idaho City, Kuna, Meridian, Middleton, Nampa, Star, Glenns Ferry Grasmere-Riddle Owyhee(NV), Mountain City(NV), Mountain Home, Melba, Bruneau, Grandview Boise, Caldwell, Eagle, Emmett, Idaho City, Kuna, Meridian, Middleton, Nampa, Star, Glenns Ferry ____________________________________________________________________________ Advice No. 2011-04 Issued: May 10, 2011 Effective June 1, 2011 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective May 16, 2011 June 1, 2011 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-Original Sheet No. 1.1.2 CenturyTel of the Gem State, Inc. OCT 1 0 'OCT 1 5 ' d1 SECRETARY Schedule 1 LOCAL EXCHANGE SERVICE (B) EXTENDED AREA SERVICE (EAS) (continued) (2) EXCHANGE CALLING AREA Richfield Bliss, Buhl, Castleford, Dietrich , Eden, Gooding, Hagerman, Hazelton , Jerome , Kimberly, Murtaugh , Shoshone, Twin Falls, Wendell Filer, Hollister (N) (N) Advice No. 2000- Issued: September 5, 2000 Effective October 15, 2000 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs Fifth Revised Sheet No. 1.2 IPUC-9 Canceling Fourth Revised Sheet No. 1.2 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 1 BASIC EXCHANGE SERVICE C. TELEPHONE ASSISTANCE PROGRAM (LIFELINE) 1. Lifeline provides for a discount against the recurring monthly rate for the provision of basic local residential service for certain low-income customers. It is only available to residential low-income customers who meet the eligibility requirements as defined by the State of Idaho. To be considered eligible the applicant must be the head of household, and gross income must be at or below one hundred and thirty-three percent (133%) of the Federal Poverty Limit. Households receiving any sort of state or Federal assistance with income limits at or below one hundred thirty-three percent (133%) of the Federal Poverty Limit are income eligible for ITSAP. Lifeline and Tribal Link Up (described in 5. following) are joint State and Federal Programs pursuant to 47 C.F.R. Subpart E, §54. Residents of Tribal Lands not qualified based on the preceding requirements, may qualify for the Federal Lifeline discounts per the following conditions. Additional federal Lifeline support of up to $25.00 is available for residents of Tribal Lands. Tribal Lands are defined as lands adjacent or contiguous to reservations that generally have been considered tribal lands for purposes of other federal programs targeted to federally recognized Indian tribes. Residents of Tribal lands who qualify for Lifeline based on the requirements preceding are eligible for the additional Tribal Lifeline support. Residents of Tribal Lands who do (C) not meet those requirements are eligible for the Tribal Lifeline support if they (C) participate in one of the following programs. ____________________________________________________________________________ Advice No. 12-04 Issued: July 2, 2012 Effective: August 1, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary Fifth Revised Sheet No. 1.3 IPUC-9 Cancels Fourth Revised Sheet No. 1.3 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 1 BASIC EXCHANGE SERVICE IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (Cont'd) 1.5 Additional Federal Support for Residents of Federally Recognized Indian Reservations. 1.5.1 Additional federal Tribal Lifeline and Tribal Link Up support is available for residents of (N) Indian Reservations who qualify under 1.4 preceding. Residents of Indian Reservations who do not meet those requirements are eligible for baseline Federal Lifeline support (C) of $9.25 per month and additional Federal Tribal Lifeline support of up to $25.00 (C) per month if they participate in, or if one or more of their dependents, and/or a (N) member of their household participate in one of following programs: (N) Medicaid (N) Supplemental Nutrition Assistance Program (SNAP) Supplemental Security Income (SSI) Federal Public Housing Assistance or Section 8 Low-Income Home Energy Assistance Program (LIHEAP) Temporary Assistance for Needy Families (TANF) (N) Bureau of Indian Affairs (BIA) general assistance program Tribally administered Temporary Assistance for Needy Families (TANF) (D) Head Start programs (under income qualifying eligibility provision only) National School Lunch Program’s free lunch program Food Distribution Program on Indian Reservations (N) Residents of Tribal Lands are also eligible for Tribal Lifeline support when the (N) household income of the named subscriber to the local telecommunications service is at or below 135% of the Federal Poverty Guidelines. (N) 1.5.2 For those who qualify only for Federal support, the Company must obtain the customer’s signature on a document in which the eligible customer certifies, under penalty of perjury, that such customer receives benefits from at least one of the programs mentioned above, and lives on a reservation. In addition to identifying the program or programs from which that customer receives benefits, the customer must also agree to notify the Company if that customer ceases to participate in the qualifying program or programs. (M) (M) Material previously appearing here has moved to Sheet No. 1.4 ____________________________________________________________________________ Advice No. 12-04 Issued: July 2, 2012 Effective: August 1, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary Second Revised Sheet No. 1.4 IPUC-9 Cancels First Revised Sheet No. 1.4 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 1 BASIC EXCHANGE SERVICE IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (Cont'd) 1.5.3 The reduction applies to the one-party local residential rate, including any mileage, (M) zonal, or other nondiscretionary charges associated with basic residential service. However the reduction may not bring the basic local residential rate below $1.00 per month. 1.6 Regulations 1.6.1 The service and equipment charges to change to or from this program, due to eligibility status, will be waived. 1.6.2 Lifeline and Tribal Link Up Service is available only with residence service, excluding foreign exchange service. (M) 1.6.3 Lifeline Service is limited to one line per household at the customer's primary residence. 1.6.4 Applicants for this service will be verified with the Idaho Department of Health and Welfare. 1.6.5 Customers of Lifeline and Tribal Link Up Service must notify the Company of any changes, which would affect qualification. Verification of eligibility will take place initially and at a minimum annually each year of service thereafter. When the customer is no longer eligible for Lifeline Service, the discount will be discontinued and regular tariff rates and charges would apply. 1.6.6 Lifeline customers may not be disconnected from service for the non-payment of toll charges unless a waiver has been obtained from the commission. 1.6.7 Eligible customers may elect to have toll blocking and/or toll control at no charge. No service deposit is required if a customer elects these toll limitation services. ** 1.6.8 Deposit requirements will be waived for applicants who voluntarily subscribe to toll blocking free of charge. 1.7 Rates and Charges 1.7.1 LIFELINE - Monthly Credit (maximum of one line per qualified customer) ** Toll Control (limiting of toll charges during a billing period) was not technically feasible as of the date that it was added to the tariff but was added so that it could be offered when it does become available. Material appearing above was moved from Sheet No. 1.3 ____________________________________________________________________________ Advice No. 12-04 Issued: July 2, 2012 Effective August 1, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary Third Revised Sheet No. 1.5 IPUC-9 Cancels Second Revised Sheet No. 1.5 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 1 BASIC EXCHANGE SERVICE IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (Cont'd) 1.7 Rates and Charges (Cont'd) 1.7.1.1 Discounts are applied to existing monthly tariffed rates and charges for residential telephone service. The reductions to be applied to residential local exchange service are as follows: (C) State supported reduction $ 3.50 (D) (D) Effective August 1, 2012, Federal supported reduction $9.25 (N) (D) (D) 1.7.1.2 Additional Federal Tribal Lifeline support of up to $25.00 is available to qualifying (C) residents of Tribal Lands. 1.7.1.3 The state Lifeline support when combined with the Federal support shall not exceed the total of the subscriber line charge and the applicable local service rate charged to a Lifeline customer. 1.7.2 TRIBAL LINK UP - Link Up credits for service connection charges are listed in Schedule 2. E. following. (D) (D) ____________________________________________________________________________ Advice No. 12-04 Issued: July 2, 2012 Effective August 1, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective July 16, 2012 Aug 1, 2012 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 ~r7;:L j2 SECRETARY CenturyTel of the Gem State, Inc. Or iginal Sheet No.2. 1 SCHEDULE 2 NON-RECURRING CHARGES Non-Recurring Charges - Residence , Simple Business and Complex Business Non-recurring charges apply for the establishment of service , recon- necting service which has been temporarily disconnected for non- payment and establishing miscellaneous services. A non-recurring charge consists of the following types: Service Charge - A non-recurring flat charge applicable to the initial establishment of service. This charge includes but is notlimited to: Establishment of basic access line service to the protector. Directory service. Number changes requested by the customer. Establishment of any service as provided for in this tariff. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUl 9 - IPUC-9 Or iginal Sheet No.2. 2 ~~ J2 SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 2 NON - RECURRING CHARGES Non-Recurring Charges (Continued) Conditions Non-recurring charges are applicable for all services furnished to the customer as indicated throughout this tariff except as pro- vided hereinafter. Non-recurring charges are not applicable for: Normal maintenance and repair of the Company s apparatus and service. Change or correction in billing name or address when there is not a change in responsibility and there is no connection , or disconnection in the service. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998 Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-First Revised Sheet No. 2. Cancels Original Sheet No. 2. CenturyTel of the Gem State, Inc., dba CenturyLink (T) SCHEDULE 2 NON-RECURRING CHARGES IDAHO PUBLIC UTILITIES COMMISSIONAPIo'ROVED EFFECTIVE MAR22 'APR 1 2 ' 1. Non-Recurrinq Charqes (Continued) D. Conditions (Continued) ~J!~ SECRETARV The non-recurring charge applicable for the establishment of foreign exchange service is the total of those non-recurring charges applicable within the local and the foreign exchanges. The Company shall offer an option to applicants or customers to allow payment for the non-recurring product and service charges when the total exceeds $40.00 in three (3) equal payments over the first three (3) billing periods after such service work is completed. A service fee of $1.00 will apply to each deferred payment. Non-recurring charges are in addition to any other scheduled rates and charges that normally would apply in this tariff. The charges specified herein do not contemplate work being performed by the Telephone Company employees at a time when overtime wages apply, due to the request of the customer. If the customer requests overtime labor performed or interrupts work once begun , a charge in addition to the specified charges will be made to compensate the Company for the extraordinary expenses incurred. For active duty members of the United States military and their dependents with valid military 10 cards, all service charges typically applicable to central office reconnects will be waived when establishing local exchange access line service or transferring existing local exchange access line service from one location to another. Central office reconnects are defined as customer requests for service that do not require any physical work beyond the Company s central office.(N) (N) Advice No.1 0- Issued March 12, 2010 Effective April 12, 2010 Issued By CenturyTe1 of the Gem State, Inc.By Chantel Mosby Title Director, Tariffs Second Revised Sheet No. 2.4 IPUC-9 Cancels First Revised Sheet No. 2.4 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 2 NON-RECURRING CHARGES 1. NON-RECURRING CHARGES (Continued) E. TRIBAL LINK UP (C) 1. Beginning April 1, 2012, non-Tribal Lifeline customers no longer receive Link Up (C) support. Also beginning April 1, 2012, eligible residents of federal tribal lands may receive Link Up support to cover 100% of the customary charges up to $100.00 in connection with commencing telecommunications service to the qualifying customer’s principal place of residence on Tribal lands. Tribal Link Up applies to qualifying low-income residence customers of the Company who apply for basic residential service and who meet the eligibility criteria established by the Federal Communication Commission. The customer may defer payment on up to $200.00 of the above charges without interest for a period not to exceed one year. The deferred charges do not include the deposit if required. An eligible resident of Tribal Lands may receive the benefit of the Tribal Link Up program for a second or subsequent time only for otherwise qualifying commencement of telecommunications service at a principal place of residence with an address different from the address for which Tribal Link Up assistance was provided previously. (C) (D) (D) ____________________________________________________________________________ Advice No. 12-01 Issued: April 2, 2012 Effective May 2, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 30, 2012 May 2, 2012 Jean D. Jewell Secretary First Revised Sheet No. 2.4.1 IPUC-9 Cancels Original Sheet No. 2.4.1 CenturyTel of the Gem State, Inc. ____________________________________________________________________________ SCHEDULE 2 NON-RECURRING CHARGES 1. NON-RECURRING CHARGES (Continued) (D) (D) ____________________________________________________________________________ Advice No. 12-01 Issued: April 2, 2012 Effective May 2, 2012 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 30, 2012 May 2, 2012 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfIECTIVE JUL 23 JUl 9 - IPUC-9 Original Sheet No.2. 5 ~a. J2 SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 2 NON-RECURRING CHARGES NON-RECURRING CHARGES (Continued) Rate Schedule of Non-Recurring Charges Char ge Service Charge Each Network Access Line connected: (1) ( 2) Bus ines s Res idence $27. 27. Changes requiring central office work only 12. Change in directory listing Other changes of a Network Access Line, each 12. Note: Included in this category are off premises extens ions , reconnect ion of service after a temporary disconnection , facility reservations , and other miscellaneous changes or rearrangements of a Network Access Line. Supersedure of service.13. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-1 st Revised Sheet No. 2. Cancels Original Sheet No. 2. CenturyTel of the Gem State, Inc. SCHEDULE 2 NON-RECURRING CHARGES 2. Restoral Charqes A non-recurring service charge of $12.40 will apply as required to restore the service of a customer who has been temporarily denied for nonpayment in accordance with the terms of this tariff. In case service has been denied for nonpayment of charges due, in addition to the charges for restoration , the customer will be required to pay all the last past due current exchange bill at the time of restoration of service. The charges for restoration will also apply in instances when payment is offered to an installer who is on the premises to disconnect a service for nonpayment. 3. COpy of Bill A printed additional copy of regular monthly billing may be provided to customers upon request where such information is available and facilities permit. (N) A nonrecurring charge applies for each printed copy furnished. Residence Business Charge per copy $ 4.$ 7.(N) 4. Returned Check Charqe Service charges, interest and/or collection costs may be billed for returned checks in accordance with appropriate sections of the Idaho Code. Advice No. 06- Issued September 11 , 2006 Effective Ckt::.!::...). 11 , OOOG IDAHO PUBLIC UTILITIES COMMISSIONIssued By CenturyTel of the Gem State, Inc. APPROVED EFFECTIVEBy Pamela Donovan Title Supervisor, Tariffs JAN 9 - 'JAN 1 0 ' t!). SECRETARY IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC- First Revised Sheet No. 4. Canceling Original Sheet No. 4. CenturyTel of the Gem State, Inc. OCT 1 0 'OCT 1 5 ' tn. SECRETARY SCHEDULE 4 MILEAGE CHARGES RATES MONTHLY RATE (T) a. Off-premises extension $9.(C) b. Terminal Loop, per loop, Non-Continuous Property (C) c. Terminal Loop, Continuous Property, per 1/4 mile 00*(T) Discontinued service available to existing customers only. (D) Advice No. 2000- Issued: September 5 2000 Effective October 15 , 2000 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 IPUC-9 JUl 9 - ~r?",,-J2 ~SECRETARYOriginal Sheet No.4. 2 CenturyTel of the Gem State. Inc. SCHEDULE 4 MILEAGE CHARGES CONDITIONS (Continued) Off-premises extension mileage will be based upon the airline mileage be- tween the location of the service and the nearest point on the base rate boundary. Terminal loop rates apply, in addition to basic rates , to extend an exchange access line off-premise of the primary station. Where a terminal loop extends into the suburban area of an exchange or the supplementary base rate area that does not have its own central office , mileage as shown above will also apply to the airline distance between the extension and the nearest point on the base rate area boundary. Residence terminal loop service will not be extended to any business location. A terminal loop may be extended to the premises of another customer only if the other location has separate access line service. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-Original Sheet No. 5. CenturyTel of the Gem State, Inc. SCHEDULE 5 TELECOMMUNICATIONS SERVICES PRIORITY (N) Description of the Service The TSP System is a service that provides for the priority provisioning and/or restoration of National Security Emergency Preparedness (NSEP) telecommunications services. The TSP System applies only to NSEP services, includes local exchange service, Foreign Exchange Service, and Private Line Service and Channels, and provides the Telephone Company with a guide to the sequence in which services are to be provisioned and/or restored. All facilities that can be identified by a unique circuit identifier can be provisioned for TSP service by the Telephone Company. Obtaininq TSP System Service The Executive Office of the President through the TSP Program Office , is empowered with the authority to receive, evaluate and process requests for TSP services. The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request. The customer provides the TSP authorization code, in addition to all the other details necessary to complete the order to the Telephone Company to obtain TSP System service. The TSP authorization code, assigned on a per order basis, consists of a 12-character field consisting of a nine-character control 10 followed by a dash and a two-character field specifying the priority level assignment. Its structure is as follows: TSPxxxxxn- The "s represent a sequence of numbers unique to each TSP authorization code and the " is a one character alphanumeric check digit. The first "" contains the provisioning priority level assignment and the second "" contains the restoration priority level assignment.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE ocr 27 NOV 2 - ' 1!1. seCRETARY Advice No. 08- Issued: October 2 2008 Effective November 2 2008 Issued By CenturyTel of the Gem State, Inc.By Robert Brown Title Supervisor, Tariffs IPUC-Original Sheet No. 5.IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE CenturyTel of the Gem State, Inc.OCT 27 'NOV 2 - ' SCHEDULE 5 ~. SECRETARY TELECOMMUNICATIONS SERVICES PRIORITY (Continued)(N) Provisioninq Priority If the customer requires service within a shorter time interval than the Telephone Company can provide, and the requested service qualifies for TSP, the customer may elect to invoke National Security Emergency Preparedness (NSEP) Treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office. Acceptable assignment code values are: E , 2, 3, 4, 5 and The assignment of the value "E" denotes Emergency Provisioning and implies the service has the most critical provisioning requirements and the Telephone Company will respond accordingly. The Telephone Company will take immediate action to provide the requested service at the earliest possible date. The assignment values of 1 , 2, 3, 4 and 5 are treated as essential service priorities and the Telephone Company will adjust its available resources to meet the customer s requested due date. The value "0" implies no provisioning priority. Restoration Priority A TSP authorization code for restoration priority classifies the service as being among the nation s most important NSEP telecommunications services. The Telephone Company will restore these services before services without restoration priority assignments in the order of priority assignments. Acceptable values are: 1 , 2, 3, 4, 5 or 0 with the value "1" being the highest priority. When the Telephone Company recognizes a TSP as being out of service, unusable or receives a trouble report, available resources will be dispatched to restore the service as quickly as practicable. A priority value of 1 , 2 , or 3 requires dispatch outside normal business hours if necessary to restore the service. A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than 24 hours away. If the value "0" has been assigned , then no restoration priority is applicable to this service. The minimum period for service is one month.(N) Advice No. 08- Issued: October 2 2008 Issued By CenturyTel of Idaho, Inc.By Robert Brown Effective November 2, 2008 Title Supervisor, Tariffs IPUC-Original Sheet No. 5. CenturyTel of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE OCT 27 'NOV 2 - ' seCRETARY SCHEDULE 5 TELECOMMUNICATIONS SERVICES PRIORITY (Continued)(N) Obliqations of the Customer In all instances, the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Telephone Company. The TSP System service customer must also be the customer for the facilities with which TSP service is associated. Only the customer is allowed to order TSP System service. All points of a multipoint service configuration must have the same restoration priority assignment and must satisfy the requirements of that assignment. In obtaining TSP System service , the customer consents to the release of certain information by the Telephone Company to the federal government in order to maintain and administer the TSP System. Such information includes: the customer s name, telephone number and mailing address, the TSP authorization code and the circuit or service 10 number associated with the National Security Emergency Preparedness (NSEP) service. When a customer invokes TSP Treatment, the Telephone Company will attempt to notify the customer of expected charges. However, the customer when invoking TSP Treatment must recognize that quoting charges beforehand may not be practicable. Therefore , the customer grants the Telephone Company the right to quote and bill charges after the provisioning of the service. During certain emergencies, the customer may request TSP assignments verbally and the Telephone Company will accept such verbal notification. The customer must submit a written order to the Telephone Company within two working days following the verbal request. If the written order is not received within two working days , all applicable rates and charges accumulated to date to provision TSP System service , become immediately due and payable and the requested TSP priority is revoked. The customer must request and justify revalidation of all priority level assignments at least every two years as required by the TSP Program Office. Additionally, the NCS Manual 3- , " Telecommunications Service Priority (TSP) System for National Security Emergency Preparedness (NSEP) Service User Manual", dated May 5, 2000 prescribes specific conditions which warrant TSP Treatment and related procedures.(N) Advice No. 08- Issued: October 2 2008 Issued By CenturyTel of Idaho, Inc.By Robert Brown Effective November 2, 2008 Title Supervisor, Tariffs IPUC-Original Sheet No. 5.4 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED E~VE CenturyTel of the Gem State, Inc. OCT 27 'NOV 2- SCHEDULE 5 t!). SECRETARY TELECOMMUNICATIONS SERVICES PRIORITY (Continued)(N) Obligations of the Telephone Company The Telephone Company will allocate resources to ensure best efforts to provide National Security Emergency Preparedness (NSEP) services by the time required. The Telephone Company will work TSP System services in the order of their priority level assignments. The priority sequence is as follows: - Restore TSP services assigned restoration priority - Provision TSP services assigned restoration priority E - Restore TSP services assigned restoration priority 2, 3, 4 or 5 and - Provision TSP services assigned provisioning priority 1 4 or 5. The Telephone Company will work cooperatively with other providers of TSP service when only a portion is provided by the Telephone Company to ensure "end-to-end" service. Additionally, TSP System service will be provided in accordance with the guidelines set forth in NCS Handbook 3- , " Telecommunications Service Priority (TSP) System for National Security Emergency Preparedness (NSEP) Service Vendor Handbook" dated December 10 , 2000. Rates and Charqes The following rates and charges are in addition to all other rates and charges that may apply for services offered under this tariff which operate in conjunction with the TSP System. Establishment of TSP System Service The establishment of TSP System service charge is a nonrecurring charge (NRC) which applies when an access line and/or circuit is ordered. If both (provisioning and restoration) are ordered at the same time, only one NRC is applicable. The NRC is also applicable for orders changing priority levels. There is no charge to remove a TSP assignment. Nonrecurring Charge Per Access Line/Circuit $15.(N) Advice No. 08- Issued: October 2, 2008 Issued By CenturyTel of Idaho, Inc.By Robert Brown Effective November 2, 2008 Title Supervisor, Tariffs IPUC-Original Sheet No. 5. CenturyTel of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE OCT 27 'NOV 2 - ' seCRETARY SCHEDULE 5 TELECOMMUNICATIONS SERVICES PRIORITY (Continued)(N) Rates and Charqes (Continued) Provisioninq Priority There are two basic levels of priority provisioning, Emergency (provisioning priority " and Essential (provisioning priority 1 , 2 , 3, 4 or 5). (1 )Emergency Provisioning The Telephone Company will take immediate action to provide the requested service at the earliest possible date. The Telephone Company will adjust its available resources to meet the customer requested due date. Restoration Priority Restoration Priority is a monthly rate per access line and/or circuit for the ongoing administration and maintenance of the TSP System. This monthly rate only applies for all restoration circuits or lines. Monthly Rate Per Access Line/Circuit $5.(N) Advice No. 08- Issued: October 2 2008 Issued By CenturyTel of Idaho, Inc.By Robert Brown Effective November 2, 2008 Title Supervisor, Tariffs IPUC- IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE First Revised Sheet No. 7. Canceling Original Sheet No. 7. CenturyTel of the Gem State, Inc. OCT 10 'OCT 1 5 ' ~Jf1~ SECRETARY RATES SCHEDULE 7 DIRECTORY SERVICE Monthly Rate Additional Listing Alternate Listing Cross-Reference Listing Line of Information Non-published Service Non-listed Service Foreign Listing $ 1. (I) (I) 1. General CONDITIONS Listings will be limited to such information as is necessary for proper identification. A listing consists of one line. When use of abbreviations impairs clarity and identification, a second line may be used without additional charge. The Company may refuse to insert any listing which, in its judgment, does not facilitate the use of the directory. Business listings of individuals, firms, companies, corporations, associations or concerns must be the names under which the subscribers are conducting business. Titles are permitted in business or residence listings where required for the purpose of identification. Business or residence listings , other than names of individuals, may be arranged under a caption when, in the judgment of the Company, the employment of that caption will facilitate the use of the directory. A trade name may be used as a business listing when the business is conducted under that name. Listings designed primarily to give publicity to a commodity or service are not accepted: Names which are commonly spelled in more than one way, or rearrangement of names, may be provided. Advice No. 2000-Issued: September 5, 2000 Effective October 15, 2000 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9 - ~nA. J2. ~...(~V"""'SECRETARY CenturyTel of the Gem State , Inc. Original Sheet No.7. 2 SCHEDULE 7 DIRECTORY SERVICE CONDITIONS (Continued) Primary Service Listings One listing which will include the name , address and telephone number of the individual , organization , firm or corporation , will be furnished in the alpha section at no charge for each primary station or each private branch exchange. Each business primary station or private branch exchange will receive one listing in the classified section at no charge , under a classification of the customer s choice. Additional Listingsa. Additional listings will consist premises on which the service is number. of a name, the address of the located , and the telephone Business additional listings may be the names of: (1)another business conducted at the same address by the subscriber; departments or branches of a business; the owner or owners of a business; or employees or officers of a firm. (2) (3 ) (4) When a subscriber to business service represents another individual , firm, corporation or association which does not physically occupy the same place of business with the subscriber the subscriber may arrange for a listing under his telephone number for such an individual or firm at the additional listing rate. Residence additional listings may be for any member of the subscriber s domestic establishment residing on the premises and the name will be listed , at the subscriber s option , in a manner that clearly identifies the person to be listed per Idaho Public Utilities Commission Order 12680. The listing will be limited to one line. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 JUl 9- ' Or igina1 Sheet No.7. 3 ~n.cL J2 SECRETARY CenturyTel of the Gem State . Inc. SCHEDULE 7 DIRECTORY SERVICE CONDITIONS (Continued) Additional Listings (Continued) Listings for individuals occupying rooms let for living quarters in hotels , rooming houses , apartment houses , automobile courts and mobile trailer courts on the premises at which the subscriber is furnished hotel or commercial private branch exchange service will be furnished at the additional listing rate. Where business service is furnished in a residence , additional listings may be furnished for the subscriber , an employee , or a member of the subscriber s domestic establishment. Non-published and Non-listed Service Non-listed or non-published number service shall be paid for until the end of the directory period during which the non-listed or non-published telephone number does not appear in the Company directory, unless the subscriber I s service is discontinued. Subscribers to non-listed or non-published service may change from one to the other without incurring an additional monthly charge. No charge will be made for non-published or non-listed numbers for subscribers having a listed number in the same exchange underthe same listing. The Company will permit access to a Non-Published Number only by emergency dispatchers , 911 Service and by court order. When a Non-Published Number is released to any of the above parties , the customer will be notified promptly to whom and under what circumstances the Non-Published Number was divulged. Any new customer to Non-Published Service will be notified ofthe provisions set forth in 4.d. preceding when service is es- tablished. In addition , the customer will be provided with a writted notice specifying the same information. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTe1 of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfEECTIVE JUL 2 3 JUl9- ' IPUC-9 ~r1A- J2 SECRETARY CenturyTel of the Gem State J Inc. Or iginal Sheet No.7. 4 SCHEDULE 7 DIRECTORY SERVICE CONDITIONS (Continued) Alternate listings will include additional telephone numbers of the same or another subscriber to be called in the event there is no answer at the subscriber s station. In case that the alternate list- ing telephone number is that of another subscriber , application of agreement for the listing may be required from both subscribers. Lines of information may be arranged for in addition to an additional or alternate listing for the purpose of facilitating the use of the service , at additional listing rate. A cross-reference listing is an additional listing which, instead of providing a telephone number , directs the user to refer to anotherlisting. Where extra listings are provided in conjunction with initial or subsequent installations of exchange service facilities , the charges begin with the day on which charges for the associated service are effective. Where extra listings are provided other than in conjunc- tion with exchange service facilities , the charges begin with the day following their entry in the information records. When extra listings are included in , or excluded from, the directory, the charge will continue until the end of the directory period unless the listed party or firm vacates the subscriber s premises or subscribes for service in his own name , or unless the subscriber s service is discontinued. All applications for services outlined in this schedule shall be made by the subscriber or authorized agent. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl23 ' IPUC-9 Or iginal Sheet No.8. 1 JUl 9 - ~r;~ J2. l/ ..... SECRETARY CenturyTel of the Gem State . Inc. SCHEDULE 8 CONNECTION OF AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADS) TO COMPANY FACILITIES RATES Rates for the connection of Automatic Dialing and Announcement Devices (ADADs) shall be computed on a Special Assembly basis. In addition to the Appropriate Service Connection Charges , the rate for connection of ADADs shall include that of 1-Party Business Service plus a differential to reflect the difference in usage between average business service and that estimated for a business service connected to ADADs. CONDITIONS The minimum service period is one month. The use of Automatic Dialing and Announcement Devices (ADADs) that do not automatically disengage a called party s line when the called party hangs up its receiver is prohibited , except for their use in security and alarm systems or other systems in which the called party has previously agreed to receive the ADADs call and consented to its line being engaged in this manner. ADADs are prohibited from: making unsolicited calls before 9:00 a.m. or after 9:00 p. calling public safety numbers such as police , fire and emer- gency services calling unlisted , non-published or inward WATS numbers , and calling more than one number held by a given party. All customers operating ADADs must notify the Company of an estimate of how intensively the ADAD is expected to use the local access line. Violation of any of the above conditions shall result in the ter- mination of service pursuant to the Commission s Telephone Customer Relations Rules. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf!ECTIVE JUL 23 'JUl 9 - IPUC-9 ~~A. J2 SECRETARYOriginal Sheet No. 9. CenturyTel of the Gem State, Inc. SCHEDULE 9 JOINT USER SERVICE RATES Rate Per Month Joint User on one-party business service One-half the applicable one-party business access line rate rounded to next higher multiple of $. 05. Joint User on private branch exchange service One-half the applicable trunk rate rounded to the next higher multiple of $. 05. One-half the applicable push-button central office access line rate rounded to the next higher multiple of $. 05. Joint User on push-button telephone service CONDITIONS Under joint user service a customer may permit another person , firm or corporation to use his telephone service. Joint user service will be furnished only with private branch exchange service , one-party business service , and push-button telephone service. The customer will be responsible for all charges incurred by the joint user. Joint user service will be provided upon application by the customer for the joint user who is located on the premises , in the same office , or in the same suite of offices as the customer. Additional listings and supplemental services may be furnished to the joint user at the request of the customer and at regular rates. The customer s primary service will not be extended to another premises for the use of the joint user. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUl 9 - IPUC-9 Original Sheet No. 9. ~n""- J2 ~SECRETARY CenturyTel of the Gem State . Ine. SCHEDULE 9 JOINT USER SERVICE CONDITIONS (Continued) The charge for the joint user includes a directory listing in both the alpha and the classified portion of the directory. Joint user service is not furnished in connection with foreign exchange service or service stations. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC- 1 st Revised Sheet No.1 0. Cancels Original Sheet No.1 0. IDAHO PUBLIC UTiliTIES COMMISSIONAPPROVED EFFECTIVE CenturyTel of the Gem State, Inc.NOV 20 'NOV 3 0 ' SECRETARY SCHEDULE 10 VACATION NUMBER RESERVATION (C) RATES The charge for Vacation Number Reservation is Fifty (50) percent of the regular flat rated monthly access line rate. CONDITIONS Vacation Number Reservation provides for temporary suspension of service at customer request for a period of not less than one (1) month and not to exceed nine (9) months in a twelve (12) month period. Vacation Number Reservation applies only to residential and business access line rates. It does not apply to Key, PBX, Centrex lines , or Trunks calling features or bundled services. The customer s account must be current to be placed on Vacation Number Reservation. After service has been restored, there will be a minimum of one (1) month's charge for full service before the service can again be put on Vacation Number Reservation. Telephone service will be completely disconnected during the period of Vacation Number Reservation; there will be no dial tone. If the customer has not requested that the service be restored after nine (9) months of Vacation Number Reservation, the service will revert back to the standard rate; however full service (dial tone) will not be restored until the customer requests such by contacting the Telephone Company. The customer will be notified of the date of the discount expiration in advance. There will be no charge to activate Vacation Number Reservation. Applicable nonrecurring charges will apply each time Vacation Number Reservation is restored to full service.(C) Advice No. 06- Issued October 17 , 2006 Issued By CenturyTel of Idaho, Inc.By Pamela Donovan Effective November 16, 2008 Title Supervisor, Tariffs First Revised Sheet No. 11. Cancelling Original Sheet No. 11. ~~. CenturyTel of the Gem State, Inc., dba CenturyLink IPUC- IDAHO PUBLIC UTiLITIES COMMISSIONAPPROVED EFFECTIVE OCT 13 'OCT 29' SECRETARV (T) SCHEDULE 11 ADVANCED CALLING SERVICES RATES AND CHARGES MONTHLY RATES Advanced Callinq Service Anonymous Call Reject* Busy Redial* Call Pickup Call Return Call Waiting I Caller ID Caller ID Per Line Blocking Caller ID Per Call Blocking Long Distance Alert Outbound Call Block Feature Privacy Protector Selective Call Accept* Selective Call Forward* Selective Call Rejection VIP Alert USAGE SENSITIVE RATES Busy Redial* Call Forwarding Call Return Call Trace Selective Call Accept* Selective Call Forward* Selective Call Reject* Way Calling Rates Per Month Residence Rates Per Month Business $1. $2. $ 3. $2. $0. $ 7. $1. $ 0. $ 3. $ 5. $2. $ 3. $ 3. $ 3. $ 3. $1. $2. $ 3. $ 2. $0. $ 7. $1. $ 0. $ 3. $ 5. $ 3. $ 3. $3. $ 3. $ 3. (N) Minimum Charqe Feature Per Activation or Use Res.lBus. $ 0. $ 0. $ 0. $ 1. $ 0. $ 0. $ 0. $ 0. With the exception of Call Trace , the charges for usage sensitive features will be capped at $10.00 per month per feature used. Call Trace 57 will be capped at $ 25. per month. NONRECURRING RATES Caller ID Per Line Blocking Residence Business $ 8.$ 10. Advice No. 10- Issued September 29 2010 Effective October 29 2010 Issued By CenturyTel of the Gem State, Inc.By Chantel Mosby Title Director, Tariffs IPUC- Original Sheet No. 11. CenturyTel of the Gem State, Inc. GENERAL SCHEDULE 11 ADVANCED CALLING SERVICES (N) Advanced Calling Services are a group of capabilities that use industry-standard protocols to efficiently manage call flow. This is accomplished by the central office deployment of a technology which routes the calling party's telephone number from the central office originating the call to the tenninating central office serving the called party. That telephone number is held in network memory giving the called party options including identifying the called number, answering the call, and calling back to the originator. Advanced Calling Services can be provided on a stand alone basis or as an enhancement to existing custom calling features to residential and business customers in central office switches having the generic capability to offer Advanced Calling Services. Customers may prevent the disclosure of their telephone number when placing calls to a party with service that reveals the calling party's number, by subscribing to either Per Call Blocking, or Per Line Blocking. Per Call Blocking and Per Line Blocking are provided according to the availability of facilities features, and central office equipment in locations detennined by the Company. The features described will only operate on calls originating and tenninating within suitably-equipped offices, or similarly equipped offices of interconnecting Local Exchange Companies.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - MAY 1 8 d). SECRETARY Advice No. 2003- Issued April I?, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- Original Sheet No. 11.3 CenturyTel of the Gem State, Inc. CONDITIONS SCHEDULE ADVANCED CALLING SERVICES (N) Advanced Calling Services are provided subject to the availability of facilities. These features will operate only on calls originating and tenninating within an Advanced Calling Service office, or similarly equipped offices of interconnecting local telephone companies. Advanced Calling Services will be available to single party and multi-line residence and business customers having rotary dial or touch tone service. Advanced Calling Services information will not be sent for calls originating from equipment not suitably equipped for Advanced Calling Service features. To activate a feature, the subscriber must dial a company designated code (except Caller ill). Busy Redial*66 and Call Return*69 features cannot be activated for numbers with an 800 or 900 prefix, or PBX station lines not equipped with Direct Inward Dial Service. Caller ill is available for multi-line customers equipped with hunting arrangements and all lines in the hunt group must be provisioned with Caller ill. Caller ill is not available on operator handled calls. Call Trace*57 will be based on the standard annoyance call procedure, and its use will confonn with existing regulations concerning how to deal with annoying and harassing calls. Call Trace*57 will not replace existing procedures. Customers will not be provided with the traced number. The results of a customer originated trace will only be released to legally constituted authorities upon proper request by them. Advanced Calling Services will not be available on party line service, toll tenninals, trunks or some remote switching locations. 10.When a call is placed from a telephone number associated with a non-published listing, the number may be disclosed if the called party has equipment to display the calling number. Customers may prevent the display of the calling number by activating Caller ill Blocking. Caller ill Per Call Blocking is available, at no charge, in areas where Caller ill disclosure is possible.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAV9 - 'MAY 1 8 tD. SECRETARY Advice No. 2003- Issued April 17 2003 Effective May 18 2003 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs Original Sheet No. 11.4 IPUC- CenturyTel of the Gem State, Inc. SCHEDULE 11 ADVANCED CALLING SERVICES (N) LIABILITY CenturyTel shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Caller ill customer of a telephone number which the calling party has requested to be omitted from the telephone directory, or by the disclosure of such telephone number to any person. CenturyTel shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Caller ill customer of a telephone number which the calling party or the Caller ID customer finds erroneous, offensive, embarrassing or misleading for any reason. CenturyTel shall not be liable for any and all claims for damages caused by a telecommunications utility failure to transmit the privacy indicator to the called party when such indicator has been passed on to the telecommunication utility by CenturyTel. CenturyTel 's liability arising out of the provision of any Advanced Calling Service feature including, but not limited to the delivery or non-delivery of calling numbers, is limited as stated below. The Company offers the use of its facilities when available for transmission of messages, but the Company will not transmit messages and will not be liable for errors in transmission or for failure to establish connections.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - 'MAY 18 d). SECRETARY Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- Original Sheet No. 11. CenturyTel of the Gem State, Inc. DEFINITIONS SCHEDULE 11 ADVANCED CALLING SERVICES (N) Anonymous Call Reject*77 - Permits the customer with or without Caller ID to automatically reject calls from "anonymous" callers who have blocked their name or telephone number through per-call blocking or per-line blocking. When the customer activates this feature, the rejected call is routed to an announcement and disconnected. The customer does not hear a ring for rejected calls. Customer must provide and connect their own compatible customer premises equipment (CPE) in order to reject calls. Busy Redial*66 - This feature automatically redials the last number the customer attempted to call. If the called line is not busy, the call will be placed. If the called line is busy, a conflIffiation tone or announcement is heard, the customer hangs up and a queuing process begins. For the next thirty minutes, both the called and calling lines are checked for availability. If the called line becomes idle, the customer is notified, via a distinctive ring that the network is ready to place the call. When the customer picks up the telephone, the call will be placed automatically. Busy Redial *66 is also available on a usage sensitive basis. Call Pickup - The Call Pickup feature allows a subscriber to pick up calls within a predefined pickup group by dialing an access code. The Call Pickup (CPU) feature permits a station to answer calls incoming to another station within the same pickup group. To activate or pick up a call within the preset pickup group, the subscriber goes off-hook, listens for dial tone, and dials the assigned access code used for Cpu. Once the access code is translated, the ringing station within the preset pickup group is answered from the remote or distant station within the group. An immediate connection is made between the pickup station and the incoming call with no warning tone or other tone provided.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - 'MAY 1 8 ' l1). SECRETARY Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel ofthe Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs Original Sheet No. 11. ~DAHO PUBLIC UTIUTIES COMMISSIONAPPROVED EFFECTIVE IPUC- CenturyTel of the Gem State, Inc.MAY 9 - 'MAY 18 '03 SCHEDULE 11 SECREI'AIW ADVANCED CALLING SERVICES (N) DEFINITIONS (Continued) Call Return*69 - Permits the customer to automatically redial the telephone number of the most recently completed incoming local call or call attempt by dialing an activation code. If the redialed number is busy, the Company s equipment will monitor the redialed number every thirty (30) seconds for a maximum of thirty (30) minutes in an attempt to establish the call. When both lines are idle, the customer is notified by a distinctive ring, and when the customer picks up the receiver, the call is automatically placed. Call Return*69 is also available on a usage sensitive basis. Call Return*69 cannot operate when:1. A call originates from a central office that is not equipped for Advanced Call Service Features. The calling party's (redialed) number has been Call Forwarded. The call was blocked or was from a blocked line. Call Trace*57 - This features enables the customer to initiate an automatic trace of the last call received. Upon activation by the customer, the network automatically sends a message to the Company (never the customer) indicating the calling and called numbers, the time the call was received, and the time the trace was activated. The customer using this feature is required to contact the local Telephone Company business office for further action. Under no circumstances will the customer be given the traced number. The results of a trace will be furnished only to legally constituted authorities upon proper request of them Call Trace*57 is billed per successful trace invoked by the customer. If the call originates from a station served by a PBX or multi-line hunt group, only the main number will be identified by the trace. If a trace is successful, the Company s equipment will record the incoming call detail. Call detail does not include recording of the telephone conversation. If a customer wishes that further action be taken regarding a successful trace, the customer is responsible to initiate contact with the appropriate law enforcement agencies who, in turn, should contact the Companys business office during normal business hours to obtain the specific records for that customer. When a customer is located in an exchange where Call Trace*57 is not available or calls originate from a central office that is not equipped for Advanced Call Service, manual Call Tracing may be invoked. Manual Call Tracing may also occur when, in the judgment of the Company or a law enforcement agency, the unwanted calls present a serious threat of bodily harm or destruction of property. The Company shall offer a one time forgiveness of charges associated with Call Trace*57 in the event the service is activated unintentionally or by someone in the household without the authority to activate such service. The forgiveness of charges will not apply if the customer activating the service elects to contact police authorities concerning the traced call/calls.(N) Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs Original Sheet No. 11.7 IPUC- CenturyTel of the Gem State, Inc. SCHEDULE 11 ADVANCED CALLING SERVICES (N) DEFINITIONS (Continued) Call Waiting In - Call Waiting ID, also called Spontaneous Call Waiting identification (SCWID), when added to an access line that also has Call Waiting and Caller ID, allows the customer to view the name and directory number of a waiting call. The display appears between the fIrst and second tones alerting the customer that another call is coming in. The charge for Call Waiting ID is in addition to those for Call Waiting and Caller ID. Caller In Rates for Caller ID Service do not include a telephone instrument or other customer premises equipment (CPE). Caller ill - This feature enables the customer to receive the calling party name and number on incoming calls. The Directory Name and Number of the incoming call will be sent to the display of the customer s premise equipment during the fIrst long silent interval of the ringing. An originating caller s Directory Name and Number may not be displayed at the called party under the following conditions: The calling party's name and number will not be displayed if the called party is off hook. If the customer subscribes to both Call Waiting and Caller ill Name and Number, and is on an existing call, a second incoming call will not be displayed, unless the customer subscribes to DSCWID or SCWID and Call Waiting. The called party on the second incoming call will receive a call waiting tone. The calling party's name and number will not be displayed if the called party answers during the fIrst ring interval The calling party's name and number will not be displayed if the calling party has blocked his call or has a blocked line.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - 'MAY 18 ' Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs l!). SECRETARY Original Sheet No. 11.8 IPUC- CenturyTel of the Gem State, Inc. SCHEDULE 11 ADVANCED CALLING SERVICES (N) DEFINITIONS (Continued) Caller In (Continued) Caller In (Per Call) Blocking - This feature enables customers to prevent delivery of their name and number on a per call basis by activating the appropriate code prior to placing a call. Caller ID Number Delivery Blocking is provided at no charge, to customers who are served from appropriately equipped central offices. Caller ill Number Delivery Blocking is not available with Payphone Service, W A TS or PBX service without direct trunk access. Caller In (Per Line) Blocking - Allows a single line customer to make all calls with the delivery of the calling number identification marked as "private" to the people being called. If the pre-assigned access code is dialed, the calling number will be delivered on the next call placed. No installation charge applies to law enforcement agencies, crisis intervention agencies, and nonpublished numbers.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAV9 - 'MAY 18 ' l!). SECRETARV Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- Original Sheet No. 11.9 CenturyTel of the Gem State, Inc. SCHEDULE 11 ADVANCED CALLING SERVICES (N) DEFINITIONS (Continued) Long Distance Alert - Provides a distinctive ring if the receiver is on hook to identify that an incoming call is long distance. Long Distance Alert delivers a distinctive tone if the receiver is off hook and the customer also subscribes to Call Waiting. Privacy Protector - Privacy Protector works to intercept unidentified callers. Calls that can be identified by Caller ID are connected as normal calls. Calls that cannot be identified are intercepted and routed to an announcement, which states that the called number does not accept calls from telemarketers. Callers pressing 1 will have the call completed to the called number. The Privacy Protector feature can be activated and deactivated by the subscriber. This feature requires that the subscriber must be also subscribe to Caller ID. 10.Selective Call Accept*64 - Permits the customer to screen incoming calls by creating a list of up to twelve (12) directory numbers from which the customer will accept calls. Calls from all directory numbers not on the list route to a rejection announcement. Selective Call Accept*64 is activated or deactivated by dialing the appropriate codes. 11.Selective Call Forward*63 - Permits the customer to call forward up to twelve (12) directory numbers to another telephone number. Only calls from the numbers on the Selective Call Forward list will forward. Selective Call Forward*63 is activated or deactivated by dialing the appropriate codes. If the customer forwards to a long distance number, applicable toll charges apply for each completed call.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - 'MAY 1 8 ' ~Jf).~ SECRETARY Advice No. 2003- Issued April 17 2003 Effective May 18 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- IDAHO PUBliC UTILITIES (~(~~~\~S~ION APPROVED L-Ff"t:\,;T, First Revised Sheet No. 11. Cancelling Original Sheet No. 11.OCT 2 9 'OCT 1 3 ' CenturyTel of the Gem State, Inc., dba CenturyLink ih. SECRETARY () (f"(T) SCHEDULE 11 ADVANCED CALLING SERVICES DEFINITIONS (Continued) 12. 13. 14. Selective Call Rejection 60 (SCR) - Permits the customer to select a list of up to twelve (12) directory numbers from which calls are to be rejected. Calls from all directory numbers on the list route to a rejection announcement. SCR is activated or deactivated by dialing the appropriate codes. Standard call completion will occur if a call originates from a central office that is not equipped for Advanced Calling Service Feature functions. VIP Alert - Allows a customer to program up to thirty-one (31) directory numbers with distinctive tone or ring to alert the customer of an incoming call from these numbers. The customer can modify the list by activating or deactivating numbers. VIP Alert functions if the telephone receiver is on hook or off. Call Forwarding Remote Access - Allows a customer to call from a remote location to change the number which calls are being forwarded to. 15.Outbound Call Block Feature - blocks all outbound dialing with the exception of abbreviated dialing for 211 (Community Information and Referral Service), 311 (Non-Emergency Governmental Services), 511 (Traffic and Transportation Information), 711 (Service for Telecommunications Relay Services), 811 (One- Call Notification Systems), and 911 (Emergency Reporting Services). In addition, all pay-per-use features are blocked. All other Advanced Calling Services features are prohibited with the use of this feature and lines equipped with this feature will not have a directory listing. This feature is subject to the availability of facilities and is only available to flat rate business and residence One-Party Local Exchange Service customers.(N) (N) Advice No.1 0- Issued September 29, 2010 Effective October 29 , 2010 Issued By CenturyTel of the Gem State, Inc.By Chantel Mosby Title Director, Tariffs IPUC-9 Original Sheet 12.1 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) A.RATES AND CHARGES (N) The rates will be developed on an individual case basis.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.2 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General 1.Definition a.9-1-1 is the three-digit telephone number designated throughout the United States as the emergency telephone number to be used by the public to obtain law enforcement, medical, fire, rescue, and other emergency services. b.9-1-1 Service enables a caller dialing 9-1-1 from a station with access to the local exchange telephone network, arranged to provide 9-1-1 Service, to be automatically connected to the appropriate Public Safety Answering Point (PSAP). A PSAP is the communications facility, designated for a specific territory, to which 9-1-1 calls are routed for response. The 911 Service, including non-regulated components, may be provided from any one of the following three categories: 1)B9-1-1 (or Basic 9-1-1) Service automatically routes 9-1-1 calls to a PSAP but provides no information about the location or telephone number of the caller. 2)C9-1-1 (or ANI-only 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the calling telephone number (through automatic number identification or ANI) to the PSAP attendant who answers the call. C9-1-1 Service is comprised of B9-1-1 Service plus ANI spill. 3)E9-1-1 (or Enhanced 9-1-1) Service automatically routes 9-1-1 calls to a PSAP and provides the calling telephone number and address, and may also provide the name of the telephone access line subscriber and the names of the Emergency Response Agencies with responsibility for the caller's location. E9-1-1 will provide a PSAP with the location of the billing or lead telephone number in cases where a nonregulated telecommunication service provider (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS), etc.) has failed to provide the 9-1-1 Customer with their subscribers' names, addresses, and telephone numbers. E9-1-1 Service is comprised of C9-1-1 Service plus ALI provisioning. E911 Service is offered subject to the availability of central office facilities.(N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.3 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 2.Definition of Terms Administrative Site - A location at which the responsibility for administration of end user records associated with one or more private switches is maintained. This location has the capability of creating and conveying Private Switch (PS) End User information to the Company's CENTURYTEL ALI ENTRY GATEWAY. The Private Switch (PS) 9-1-1 Site Administrator is responsible for the functioning of this location. Automatic Location Identification (ALI) - A feature designed to permit information regarding the location of the calling party to be displayed on a display screen at a PSAP when a 9-1-1 call is received. ALI Database - A database of ALI records containing access line subscribers' names, addresses, telephone numbers, and ESNs to be used for 9-1-1 purposes. This database, once provided to the 9-1-1 Customer, may include additional information about that location. Alternate Routing - A feature that will route a 9-1-1 call to a location other than the primary PSAP, should some temporary condition prevent the primary PSAP from answering the call. Automatic Number Identification (ANI) - A feature designed to permit the telephone number of the calling party to be displayed on a display screen at a PSAP when a 9-1-1 call is received. ANI Spill - A central office generated data stream that forwards the telephone number of the calling party. Caller - An individual who places a 9-1-1 call in order to obtain emergency assistance. May also be referred to as an end user. Customer - A municipality, state or local governmental unit or authorized agent of one or more of these units to whom authority has been lawfully delegated to the approved 9-1-1 plan of a county. The 9-1-1 customer must be legally authorized to subscribe to the service and have public safety responsibility by law to respond to emergency calls (N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.4 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNCIATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 2.Definition of Terms (Cont'd) Directory Number (DN) - A seven-digit number assigned in an area code to uniquely identify a telephone subscriber. In PS ALI applications, the ANI generated with each 9-1-1 call forwards the Direct Inward Dial (DID) Station line seven digit number to the PSAP. Emergency Communications Service – Each service referenced in this Section 12, or any combination of such services. Emergency Response Agency - For the purpose of this Tariff, an Emergency Response Agency (ERA) is a functional division of an agency authorized to respond to requests from the public to meet emergencies related to safety and/or health. The agency is prepared to provide its service(s) in response to a 9-1-1 call received at, or transferred from, a PSAP. Emergency Service Number - An Emergency Service Number (ESN) is assigned by the 9-1-1 Customer to all subscribers served by each combination of Emergency Response Agencies (i.e., which police, fire, and ambulance service is responsible for that subscriber's location). Thus the service area of each PSAP and Secondary PSAP can be defined in terms of the ESNs for which it is responsible. The ESN is recorded in the ALI database (where established) to inform the PSAP attendant which ERA is responsible for each 9-1-1 caller's location and in the Selective Routing records (where Selective Routing is established) to assist in determining call routing to the correct PSAP. End User - An individual who may place a 9-1-1 call in order to obtain emergency assistance. May also be referred to as a caller.(N) ____________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.5 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 2.Definition of Terms (Cont'd) Host Provider - The telephone company that serves exchanges within the 9-1-1 Customer's serving area and provides 9-1-1 service to the 9-1-1 Customer and, where applicable, acts as the coordinator of other regulated telephone companies which serve as Secondary Providers within the 9-1-1 Customer's serving area. Local Location Identification (LLI) – The process of locating the origin of calls to a 9-1-1 system my means of a periodically updated database located and maintained by the PSAP Master Street Address Guide (MSAG) - A perpetual database defining the geographic area of a 9-1-1 service, such as by an alphabetical list of the street names, high-low house number ranges, community names, PSAP identification codes, and Emergency Service Numbers (ESNs). Nonlisted/Unlisted - Subscriber information that is not listed in the published phone directory but is made available via Directory Assistance Service. Nonpublished - Subscriber information that is neither listed in the published phone directory nor available via Directory Assistance Service. Point of Concentration - A network switch that enables the quantity of incoming trunks to be reduced to a smaller quantity of outgoing trunks, without degrading the quality of transmission. 911 Selective Routers and tandems perform the Point of Concentration function among others. Private Switch (PS) - A private telephone switch serving a particular organization or business usually located on a PS Provider's premises. The PS is connected by a common group of trunks to one or more Telephone Company central offices to provide Public Switched Network services to a number of station lines. A Private Switch can be a PBX or PABX.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.6 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 2.Definition of Terms (Cont'd) Private Switch ALI Service Trunk - A Centralized Automatic Message Accounting (CAMA)-type trunk, dedicated to routing 911 calls from a PS to a Selective Router, to a Tandem, to a central office serving a PSAP or to a PSAP. The termination of this trunk is determined by the network configuration and PSAP terminating equipment. The Service Trunk is designed with the PS as an equivalent to an end office and transmits the voice and ANI of the 911 caller. Private Switch End User (PSEU) - An individual authorized to use the telephone services of a private switch via a station line. Each station line is associated and identified with one individual. Private Switch Provider (PSP) - A private entity that provides telephone service to end users via a private switch. PSAP – the Public Safety Answering Point, either primary or secondary, is the communications facility designated for a specific territory, to which 9-1-1 calls are routed for response. Primary PSAP - A primary PSAP is the initial answering point responsible for taking appropriate action on a 9-1-1 call by either providing the response itself from the Emergency Response Agencies dispatched from that center or by transferring the call to a secondary PSAP for action. A primary PSAP must be operated on a 24-hour (seven-days-a-week) basis. Secondary PSAP - A secondary PSAP responds to 9-1-1 calls transferred from a primary PSAP by dispatching those Emergency Response Agency services under its authority. It may become the initial respondent to a 9-1-1 call in an alternate routing configuration where the primary PSAP is unable to answer the call.(N) ___________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.7 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 2.Definition of Terms (Cont'd) Selective Router (SR) - Equipment located in the central office that has capability of routing incoming 9-1-1 calls to different PSAPs based on the callers' ANI and concentrating the number of incoming trunks to fewer outgoing trunks. This is an example of a Point of Concentration. Can also be referred to as a tandem. Selective Routing - A service that routes calls to the correct PSAP based on the caller's ANI. This service is available when a C9-1-1 or E9-1-1 system is served by more than one PSAP or when a central office is split by a political boundary and one of the political areas does not subscribe to 9-1-1 services. Subscriber - A person or business that orders access line service from a telephone company. Serving Central Office – The central office that provides service to a PSAP. Subscriber Records – Information consisting of subscriber’s names, service addresses, and telephone numbers which are provided to a 911 customer pursuant to applicable law for the sole purpose of creating and maintaining a data base that will be used in dispatching public safety agencies. The address information in subscriber records has not been verified with a Master Street Address Guide and the record does not include the Emergency Service Number (ESN) information. In some areas, service address may be Box Number, Rural Route, etc. not house number or street name. Additional charges, calculated on an individual basis, will apply for any format revision of data. All other defined terms used in this section, but not expressly defined herein shall have the meaning ascribed to such terms in the Definitions section of this tariff.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.8 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 3.Conditions a.9-1-1 Service is restricted to one-way incoming emergency service only. b.The Company shall not be required to provide 9-1-1 Service to less than an entire central office (switching entity). The Company does not undertake to answer and forward 9-1-1 Service calls, but furnishes the use of its facilities to enable the 9-1-1 Customer's personnel to accept such calls on the 9-1-1 Customer's designated premises. c.9-1-1 Service is provided solely for the benefit of the 9-1-1 Customer; the provision of such service shall not be interpreted, construed, or regarded as being of the benefit of, or creating any Company obligation toward, or any right of action on behalf of any third person or other legal entity.(N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.9 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 3.Conditions (Cont'd) d.Intercept service for any seven-digit emergency number(s) replaced by 9-1-1 Service will be provided for a period of time as negotiated between the Company and the 9-1-1 Customer; however, in no case shall intercept service be provided for more than one year or beyond the next directory issuance, whichever is longer. e.9-1-1 Service is limited to the use of central office telephone number 9-1-1 as the emergency telephone number. Only one 9-1-1 Service will be provided within any government agency's locality. f.9-1-1 calls originated from local exchange telephone network access facilities shall be completed to the appropriate PSAP without a charge being assessed to the end user by the Company. Calls from a pay telephone shall not require a coin to be deposited or payment of any charge. g.Calls placed from all stations, including those with non-published or unlisted numbers, to a PSAP may display subscriber information associated with such numbers to emergency 9-1- 1 responding personnel. The subscriber forfeits the privacy afforded by a nonlisted or nonpublished service upon placing a 9-1-1 call. h.The main telephone directory listing for the PSAP must be a seven-digit administrative telephone number of a listed emergency number. A listing for the PSAP will also be provided under 9-1-1 at no additional charge.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.10 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 3.Conditions (Cont'd) i.Information provided by the Company as part of the provision of C9-1-1 or E9-1-1 is to be used only for the purposes of answering and dispatching emergency calls. j.Charges for 9-1-1 Customer-initiated changes and rearrangements affecting service address and ALI database records (e.g., street name and number changes, emergency services territorial or name change, jurisdictional boundary changes and rearrangements, etc.,) other than those processed in normal daily updates will be based upon the actual costs for such changes and rearrangements. In such cases, a valid comparative listing of changes must be supplied providing direct and individual reference to existing designations. k.Where a 9-1-1 call is placed by the calling party via interconnection with an interexchange carrier or operator service provider, the Company cannot guarantee the completion of said call, the quality of the call, or any features that may otherwise be provided with 9-1-1 Service. Because the addresses of these service providers' subscribers are not provided to the regulated telecommunications service providers, the 9-1-1 Customer must obtain them directly. l.In Selective Routing configurations where the central office does not provide ANI due to ANI failure, garbled digits, etc., Default Routing will be utilized.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.11 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 4.Customer Obligation a.Application for 9-1-1 Service must be executed in writing by each 9-1-1 Customer and must be accompanied by satisfactory proof of authorization to provide 9-1-1 Service in the exchanges where service is requested. If application for service is made by an agent, the Company must be provided in writing with satisfactory proof of appointment of the agent by the 9-1-1 Customer. b.The 9-1-1 Customer is responsible for dispatching the appropriate emergency service within the 9-1-1 service area, or will undertake to transfer all 9-1-1 Service calls received to the governmental agency with responsibility for dispatching such services, to the extent that 9-1-1 services are reasonably available. c.The 9-1-1 Service applicant must submit to the Company written concurrence to the following terms and conditions by all participating agencies: 1)The 9-1-1 Customer shall have the sole responsibility for determining which public safety agencies will participate in (jointly) subscribing to a 9-1-1 Service offering, and for the control and staffing of the Primary PSAP. 2)The Primary PSAP will answer all calls on a 24-hour, seven-days-a-week, basis. 3)Each Primary PSAP must subscribe to sufficient 9-1-1 Service lines to adequately handle incoming calls in each PSAP's average busy hour so that no more than one call out of 100 (P.01 transmission grade of service) encounters a busy signal. In other words, the 9-1-1 Service network from each Central Office to the Central Office serving the Primary PSAP must provide a minimum of a P.01 transmission grade of service or two trunks, whichever is the higher standard. d.The Customer shall promptly notify the Company in the event that any part of the system associated with the provision of 9-1-1 service is not functioning properly.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.12 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 4.Customer Obligation (Cont'd) e.Because the Company serving boundaries and political subdivision boundaries may not coincide, the 9-1-1 Customer must make arrangements to handle all calls received on its 9- 1-1 Service lines that originate from all points served by Central Offices within the 9-1-1 Service area whether or not the calling telephone is situated on property within the geographical boundaries of the 9-1-1 Customer's public safety jurisdiction. f.9-1-1 emergency telephone service information consisting of the name, address, and/or telephone number of telephone subscribers, regardless of whether or not this information is published in directories or listed in directory assistance offices, is Company proprietary and the Customer agrees to use such information only for the purpose of responding to 9-1-1 calls at the time such calls are placed. Any connecting company utilizing Company information while acting as the System Integrator of 9-1-1 service to the Customer which purchases Company services under this Tariff must agree to abide by the terms and conditions which relate to the protection of the Company provided information. The Customer of any connecting company utilizing Company information shall take all reasonable efforts to safeguard the proprietary nature of Company-provided information. g.Any terminal equipment used in connection with 9-1-1 Emergency Communications Service shall be configured to restrict the 9-1-1 Customer from removing and/or changing the data provided by the Company. (N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.13 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 5.Liability The following provisions of this Section B.5. are not intended to modify the immunity and conditions of liability in tort for telecommunications providers making available emergency communications systems or services specified in Idaho Code Section 31-4812 as in effect on the effective date of this Section B.5. a.The Company's entire liability to the Customer or any person for interruption or failure of any aspect of Emergency Communications Service shall be limited by the terms set forth in this section, the Rules and Regulations section of this Tariff, and in any sections of other tariffs which apply to the provision of Emergency Communications Service by the Company. This Emergency Communications Service is offered solely to assist the Customer in providing 9-1-1 emergency service in conjunction with applicable fire, police, and other public safety agencies. By providing this Emergency Communications Service to the Customer, the Company does not create any relationship or obligation, direct or indirect, to any third party other than the Customer. b.The Company shall not be liable for damages in any tort action to any person, corporation, or other entity for any loss or damage caused by any act or omission by the Company or any of its employees, directors, officers, contractors or agents in the design, development, installation, maintenance, or provision of any aspect of Emergency Communications Service unless the Company acts with malice or criminal intent or commits reckless, willful and wanton conduct, as defined below. The Company’s liability for damages in any non- tort action, whether in contract or otherwise, to any person, corporation, or other entity for any loss or damage caused by any act or omission by the Company or any of its employees, directors, officers, contractors or agents in the design, development, installation, maintenance, or provision of any aspect of Emergency Communications Service shall not exceed an amount equal to the prorated allowance of the tariff rate for the service or facilities provided to the Customer for the time such interruption to service or facilities continues, after notice by the Customer to the Company. No allowance shall be made if the interruption is due to the negligence or willful act of the Customer. c.The Customer shall indemnify and hold harmless the Company from any damages, claims, causes of action, or other injuries whether in contract, tort, or otherwise which may be asserted by any person, business, governmental agency, or other entity against the Company as a result of any act or omission of the Customer or any of its employees, directors, officers, contractors or agents in connection with designing, developing, adopting, implementing, maintaining, or operating any aspect of Emergency Communications Service or for releasing subscriber information, including nonpublished or unlisted information in connection with the provision of Emergency Communications Service.(N) ________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.14 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 5.Liability (Cont'd) d.The Company shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of Emergency Communications Service when any 9-1-1 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons. These technical reasons can include, but are not limited to, technical inability to provide subscriber information associated with multi-party lines, or private telecommunications services, such as PBXs or shared tenant services and calls originating over Centrex lines. e.The Company accepts no responsibility for obtaining subscriber record information from private telecommunications systems, such as PBXs or shared tenant services. At the rates set forth herein, the Company will integrate any records provided to it by the Customer in a Company-standard format for inclusion in a 9-1-1 ALI Database. However, by doing so, the Company makes no representation or warranty regarding the accuracy of the data provided to it by a Customer and shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of this data by the Customer, which may be asserted by any person, business, government agency, or other entity against the Company. f.The Company shall not be liable or responsible for any indirect, incidental, consequential, punitive, special, or exemplary damages associated with the provision of any aspect of Emergency Communications Service when there is a failure of or interruption in Emergency Communications Service due to the attachment of any equipment by a customer to Company facilities. The customer may, with the prior written consent of the Company, which consent shall not be unreasonably withheld, attach features, devices, or equipment of other vendors to the equipment or network facilities provided by the Company. Said attachments, devices, or equipment must meet all applicable federal and state registration or certification standards. The Company reserves the right to refuse attachments if the Company determines that said attachments will degrade the Emergency Communications Service ordered by the Customer, Company facilities or otherwise affect its telephone operations.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.15 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) B.General (Cont'd) 5.Liability (Cont’d) g.The Company shall not be liable for any civil damages, whether in contract, tort, or otherwise, caused by an act or omission of the Company in the good faith release of information not in the public record, including nonpublished or nonlisted subscriber information to Emergency Response Agencies responding to calls placed to an Emergency Communications Service or Host Providers using such information to provide Emergency Communications Service. h.The Company shall have no liability whatsoever to any person arising from its provision of, or failure to provide, Emergency Communications Service to any subscriber to a nonregulated telephone service (e.g., shared tenant service). It is the obligation of the Customer to answer, respond to, transfer, terminate, dispatch, or arrange to dispatch emergency services, or otherwise handle all 9-1-1 telephone calls that originate from telephones within the Customer's service area. Neither the Customer nor the Company shall have any responsibility for 9-1-1 calls that carry foreign dial tone, whether they originate within or outside of the customer's service area or for calls originating from Voice Over Internet Protocol. i.The Company shall not be liable for any mistakes, omissions, interruptions, delays, errors or defects in transmission or service caused or contributed to by the act or omission of any person other than the Company, or arising from the use of Customer provided facilities or equipment. j.“Reckless, willful and wanton conduct” shall mean intentional and knowing action, or failure to act, creating an unreasonable risk of harm to another, and which involves a high degree of probability that such harm will result.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.16 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service 1.B9-1-1 (Basic 9-1-1 Service) a.B9-1-1 Service provides for routing all 9-1-1 calls originated by stations with given central office prefix codes to a single PSAP, which is prepared to receive those calls via a 9-1-1 Service line. b.Interoffice 9-1-1 service is provided via dedicated trunking. 9-1-1 service from the central office serving the PSAP is provided over dedicated lines or trunks. c.The following rate elements apply to a typical B9-1-1 arrangement: 1)9-1-1 Central Office Enabling - Enables the central office to recognize 9-1-1 as a valid number and connect a 9-1-1 call to a 9-1-1 Service Line or dedicated 9-1-1 trunk. 2)9-1-1 Network Service - Dedicated network facilities, used for voice or data, connecting the PSAP and its serving central office, and/or connecting a central office to another central office (intra or interexchange). Rates and charges apply to each facility ordered. A minimum of two trunks is required on each interoffice route. d.Additional 9-1-1 Features, as described in this Tariff, are available with 9-1-1 Service where conditions permit.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.17 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 2.C9-1-1 (ANI-Only 9-1-1 Service) a.The following rate elements apply to a typical C9-1-1 arrangement: 1)9-1-1 Central Office Enabling - Enables the central office to recognize 9-1-1 as a valid number and to connect such calls to a 9-1-1 Service Line or dedicated 9-1-1 trunk. Also enables the central office to generate ANI for the caller's telephone number and provide it to the 9-1-1 Service Line or dedicated 9-1-1 trunk. 2)9-1-1 Network Service - Same as B9-1-1 Service. b.C9-1-1 Service includes ANI Spill which is the provision of the caller's telephone number to the PSAP. ANI Spill may not be provided from multi-party end users. For calls placed to a PSAP from off-premises stations and stations behind business systems, where ANI Spill is provided, it will provide the identity of the primary telephone service billing or lead number. c.The PSAP's premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the unity with the C9-1-1 Service requested. If changes are necessary to make this service compatible with the services offered herein, time and material charges will apply. d.Selective Routing is available on an optional basis with C9-1-1 Service. e.Additional 9-1-1 Features, as described in this Tariff, are available with C9-1-1 Service where conditions permit. 3.E9-1-1 (Enhanced 9-1-1) a.The following rate elements apply to a typical E9-1-1 arrangement: 1)9-1-1 Central Office Enabling - Same as C9-1-1 Service. 2)9-1-1 Network Service - Same as C9-1-1 Service. 3)Automatic Location Identification (ALI) Database Recurring and non-recurring charges- An E9-1-1 database that contains subscriber names, telephone numbers, addresses and Emergency Service Numbers (ESNs), and is periodically updated by the Company. A per database charge is applicable to each database and a per record charge is applicable to all records in each database. When the Company is not responsible for the system's ALI database, a per record charge will apply to all Company records provided to the ALI database manager. The 9-1-1 Customer is responsible for the following:(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.18 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 3.E9-1-1 (Enhanced 9-1-1) (Cont'd) a.(Cont'd) 3)(Cont'd) a)Providing a correct set of addresses and ranges, known as a Master Street Address Guide (MSAG), with ESNs assigned to each address. This must include all Company and participating telecommunication service subscriber addresses and be based upon Company standards which are consistent with the National Emergency Number Association (NENA). b)Advising the Company in a timely manner of any changes in the MSAG or ESN assignments. 4)Third Party Frame Relay Access Device (FRAD) Connectivity - This service provides access to a non-Company controlled database to retrieve information for a given call emergency assistance. Upon receipt of a call at the PSAP location, a request is forwarded through the ANI/ALI Controller that first queries a Company-controlled database for specific caller information via a full period data circuit. If the information is unavailable with the Company-controlled database, software "broadcasts" a request for data through a Frame Relay network to Third Party-controlled databases to retrieve the data. Third Party FRAD Connectivity is composed of the two below components. a)FRAD Access establishes a Frame Relay connection at the Central Office as well as whatever data circuits are needed to gain access to the Frame Relay network provider. Data connectivity to the Third Party Frame Relay service is additional and must be coordinated by the 9-1-1 Customer requiring service. The third Party record provider must provide the 56k circuit. b)Steerable ALI Software is required for each Competitive Local Provider (CLP) or Wireless vendor or their agent for each Company-controlled database platform to which a Non-Call Associated Signaling (NCAS) connection is required. Steerable ALI is a Software product that provides a means of "broadcasting" a request for data across all active channels to retrieve the proper ANI/ALI information for a given request.(N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.19 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 3.E9-1-1 (Enhanced 9-1-1) (Cont'd) b.In the event that the 9-1-1 Customer C requests to begin construction of an MSAG/ALI database prior to full application to C9-1-1 or E9-1-1 service, charges for ALI database construction and maintenance may apply from the beginning of construction. c.The PSAP's premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the unit with the E9-1-1 Service requested. If changes are necessary to make this service compatible with the services offered herein, time and material charges will apply. d.Selective Routing is available on an optional basis with E9-1-1 Service. e.Optional 9-1-1 Features, as described in this Tariff, are available with E9-1-1 Service where conditions permit.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.20 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services a.Selective Routing 1)Selective Routing Service routes calls to the correct PSAP based on the caller's ANI. This service is available when a C9-1-1 or E9-1-1 system is served by more than one PSAP or when a central office is split by a political boundary and one of the political areas does not subscribe to 9-1-1 services. The 9-1-1 Customer is responsible for the following: a)Providing a correct set of addresses and ranges, known as a Master Street Address Guide (MSAG), with Emergency Service Numbers (ESN) assigned to each address. Each ESN must be assigned to a PSAP. This must include all Company and participating telecommunication service subscriber addresses and be based upon Company standards. b)Verifying the accuracy of the call routing by participating in tests with the Company prior to service establishment, and subsequent to any ESN change, to ensure that calls from each ESN are correctly routed. c)Advising the Company in a timely manner of any changes in the MSAG or ESN assignments.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.21 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) a.Selective Routing (Cont'd) 2)The following rate elements apply to Selective Routing: a)Database Administration - The per database charge for database administration services (see Section C.5.b. below). b)Database - The charge on a per record basis for database administration services (see Section C.5.b. below). Database rate elements include monthly rates and nonrecurring charges for each database and for each record within each database. c)Class Marking - The hardware and software that provides selective routing assignment codes to a central office for a 9-1-1 call and connects the incoming 9-1-1 trunks to the central office that will route the calls. Trunk termination charges do not apply to the end of any interoffice trunks that terminate on a Selective Router (N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.22 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) a.Selective Routing (Cont'd) 2)The following rate elements apply to Selective Routing: d)Database Selective Routing - Rates and charges per 1000 access lines to include hardware and software for selective routing equipment. Selective routing equipment provides routing assignment codes for 9-1-1 calls and routes those calls to the appropriate Public Safety Answering Point (PSAP). The charge is inclusive of the cost to update the selective router database, which contains telephone numbers matched to an Emergency Service Number (ESN). Included in this rate element definition is an optional payment plan. The Company reserves the right to perform an annual true-up of access line counts. e)Selective Routing Port Charges for Connecting Companies - A monthly recurring and one-time charge per trunk to establish the hardware connection on the Selective Routing Switch that provides connectivity for incoming 9-1-1 circuits to enable Local Exchange Carriers, Local Switch Providers and Private Switch Providers (e.g. PBX users, Shared Tenant Services, ALEC's and Wireless Service Providers) access to the emergency services network. A Selective Router Port Connection is required for each individual trunk circuit. In addition to the standard connectivity charge, a Wireless Service Additive is an additional monthly charge specifically for software/firmware required only by Wireless Service Providers to provide for multiple 10-20 digit streams using a Call Associated Signaling (CAS) arrangement.(N) ___________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.23 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services b.Alternate Network Routing (ANR) 1)Alternate Network Routing service is offered to provide options to E9-1-1 systems in order to provide another route path from the caller to the PSAP. The choices involve establishing a path that is not in the dedicated 9-1-1 network, such as routing via the Public Switched Telephone Network (PSTN) or cellular radio. The components offered in this tariff include terminating telephone network equipment and cellular radio transceivers. 2)The Alternate Network Routing Service path is actuated upon a signal reporting that a dedicated 9-1-1 network path is not available to handle a call. Thus, the call may be alternate network routed upon loss of a dedicated 9-1-1 trunk, failure of an intermediate central office in the dedicated 9-1-1 network path to the PSAP, or network overload such as All Trunks Busy (ATB).(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.24 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Services (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (ANR) (Cont'd) 3)In order to reroute the 9-1-1 call through the Public Switched Telephone Network, Sender equipment is installed in a central office on the outgoing side of a 9-1-1 trunk and Receiver equipment is installed on the PSAP premises, or at an intermediate switching point. Multiple telephone numbers may be programmed in the Sender equipment in case the primary Receiver is not available. When the cellular path is used, a cellular transceiver is installed at each end (i.e., at the originating central office and at the PSAP) to connect to the Sender/Receiver Units. The Tellular Cellular Transceiver is available in a single channel (1M) or a four channel (4M) unit and is compatible with Teltone or Proctor equipment. The Proctor Transceiver, which is a single channel unit, is only compatible with Proctor equipment. 4)Alternate Network Routing Service is offered with two categories of Sender/Receiver terminal equipment: a)Without Monitoring -- The Sender Unit performs the functions of receiving the 9-1-1 call from the originating switch, storing the ANI, dialing the telephone number of the Receiver Unit to establish voice connection, and sending the caller's ANI to the Receiver Unit. The Receiver Unit will have an output connection to the network or the PSAP's E9-1-1 customer premises equipment to record the call information and to be used to retrieve the associated Automatic Location Information (ALI).(N) ________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.25 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (Cont'd) 4)(Cont'd) b)With Monitoring -- Similar functions and terminal equipment are provided as in subparagraph a. above, but with the addition of sensors to monitor the outgoing trunk to detect signaling problems. Upon detecting a problem it will seize control of the 9-1-1 call and establish an alternate path, over the Public Switched Telephone Network or a cellular network, to complete delivery of the voice and associated ANI. 5)Alternate Network Routing via Cellular Transceivers may be selected with either of the ANR services listed above, to add cellular path connectivity. This service requires a cellular transceiver to be installed at either or both ends of the path; one at the originating central office connected to a Sender; the other at the terminating PSAP connected to a Receiver. . A pair of one or four channel cellular transceivers and a cellular license must be purchased with each channel activated. If the PSAP or originating central office is outside the normal service area of a cellular radio cell, a directional antenna shall be installed to ensure adequate signal strength for radio communications. 6)Description of Teltone Switched Access System a)Trunk Dial Unit (TDU) - Equipment installed in a central office that will be actuated by the switch upon failure of 9-1-1 trunk to complete a call. Upon being actuated, the Unit will receive the 9-1-1 call and ANI, store the ANI, and dial (send) the telephone number of its corresponding Call Answer Unit (CAU) over the telecommunications path that has previously been programmed. The path may be the Public Switched Telephone Network or a cellular radio.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.26 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (Cont'd) 6)Description of Teltone Switched Access System (Cont'd) b)Call Answer Unit (CAU) - Equipment installed at a PSAP that will accept (receive) calls from a Trunk Dial Unit, including the ANI of the 9-1-1 callers and pass that voice and ANI to the E9-1-1 system's customer premises equipment. c) Call Transfer Unit (CTU) - Installed on the incoming trunk of a 9-1-1 selective router. The CTU answers the incoming call and after handshaking with the TDU, monitors the signaling of the router and requests ANI from the TDU when the selective router is ready. Included are one 19 inch shelf (holds up to 12 circuit cards), one Call Transfer Unit (CTU) circuit card, relay rack, fuse panel and miscellaneous hardware needed for installation of the system in the Company central office. 7)Description of Proctor Instant Network Backup System a)Mini-Pac – Trunk with/without Monitoring – Compact rack mounted single trunk version of the system. Includes Mini-Pac unit with or without the monitoring option, relay rack, fuse panel and miscellaneous hardware needed to install the unit in the company central office. b)Mini-Pac – Additional Trunk with/without Monitoring – Each additional Mini-Pac unit with or without the monitoring option, installed in existing available relay rack space in the same Company central office. (N) ________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.27 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (Cont'd) 7)Description of Proctor Instant Network Backup System (Cont'd) c)Shelf System – Trunk with/without Monitoring – Consists of a 19 inch shelf, common control card, one Trunk Diverter Card (TDC) with or without the monitoring option, relay rack, fuse panel and miscellaneous hardware needed to install the system in the Telephone Company central office, Each shelf holds up to seven TDC cards, or three Line Switch and three TDC cards when the Line Switch option is used. d)Shelf System – Additional Trunk with/without Monitoring – Each additional Trunk Diverter Circuit (TDC) card with or without the monitoring option, installed in existing main shelf. e)Expansion Shelf – Consists of the Trunk Expansion Circuit (TEC) card installed in the Main Shelf, the Expansion Shelf and miscellaneous material needed to install the shelf in the Telephone Company central office. Each Expansion Shelf holds up to ten (10) additional TDU or five pairs of TDU/Line Switch circuit cards, The following items of equipment interface Sender equipment with E9-1-1 services at the PSAP or another alternate answering facility. When the 9-1-1 call is answered, the ANI is received at the PSAP. f)PSAP Responder – 1st – Consists of a single unit mounting shelf (holds up to five PSAP Responder unit cards) and miscellaneous hardware needed for installation at the Public Safety Answering Point (PSAP). Each unit interfaces with two (2) central office ground start line circuits.(N) ___________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.28 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (Cont'd) 7)Description of Proctor Instant Network Backup System (Cont’d) g)PSAP Responder – Additional – Each additional PSAP Responder unit installed at the customer premises in an available mounting shelf slot. h.Central Office (CO) Responder – 1st – Installed on the incoming trunk of the 9- 1-1 selective router in the Telephone Company central office. Consists of a 19 inch shelf, one CO Responder circuit card, relay rack, fuse panel and miscellaneous hardware needed to install the system. Each shelf holds up to ten (10) CO Responder circuit cards. i)Central Office (CO) Responder – Additional – Each additional CO Responder circuit card installed in an available CO Responder shelf. The following items of equipment allow the diverted 9-1-1 call to be forwarded via an alternate cellular path. j)Line Switch & 4/2-Wire Converter Card – Available only when the “with monitoring” feature is chosen. It provides two output ports from the CDU, one to divert calls to the PSTN, the other to divert calls to a cellular network. This card will also convert an incoming 4-wire E&M trunk to a 2-wire ground start line circuit (GSLC). k)Cellular Transceiver – A rack mounted cellular transceiver used with the Shelf system or the Mini-Pac unit to interface the Public Switched Network to the Cellular Network. Each unit interfaces with one 9-1-1 trunk. Includes the Cellular Transceiver Unit and miscellaneous material needed to install the equipment in the Company central office.(N) ____________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.29 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) b.Alternate Network Routing (Cont'd) 7)Description of Proctor Instant Network Backup System (Cont’d) l)Cellular 3 dB Antenna – Omni-directional 3 dB antenna used with the cellular transceiver. m)Cellular 9 dB Gain Antenna – A cellular radio antenna to be used with a cellular transceiver in those locations where the standard 3 dB antenna does not offer sufficient gain to establish acceptable signal reception. 8)Description of Cellular Phone Cell Services Equipment a)1M Transceiver – Single channel cellular unit used in the transmission of individual calls. b)4M Transceiver – Multi (four) channel cellular unit used in the transmission of simultaneous calls. c)Cellular 3dB Antenna – Standard indoor antenna used with the 1M or 4M units. d)Cellular 12 dB Antenna – Optional antenna used in place of standard 3dB gain antenna when additional antenna gain is needed for acceptable reception. 9)Customer Obligation a)The 9-1-1 Customer will need to subscribe to a business access line for each Sender Unit and business access line to each Receiver Unit, and will be responsible for all normal subscriber access line charges and toll calls billed to those circuits. b)Where the 9-1-1 Customer selects to establish a cellular radio circuit as the alternate network routing path, the 9-1-1 Customer will be responsible for obtaining the cellular service and pay for all charges related to its use.(N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.30 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) c.Distribution Machine for the Address and Routing Control System (DMARCS) 1)Requirement Criteria – Regarding ALI, the Company has obligations to meet the requirements of the Electronic Communications Privacy Act of 1986 (18 USC 2703), to take prudent action to protect the privacy expectations of its subscribers. The Company also has a common business need to protect its customer lists from unauthorized resale and protect its internal databases from hacking. When the company or another regulated telecommunications service provider provides the ALI controller services to a PSAP, those requirements are met by the direct control that the Company or other regulated provider retains over the ALI controller equipment, DMARCS is required as a replacement step in the ALI provisioning process to protect the Company and its subscribers. In downloading ALI to an on-premises computer, DMARDS replaces direct dialing to the Company’s Database Management System with direct dialing to a protected database system.(N) ___________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.31 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) c.Distribution Machine for the Address and Routing Control System (DMARCS)(Cont'd) 2)Purchase eligibility - An E9-1-1 Customer with a non-CENTURYTEL PSAP ALI controller may subscribe to DMARCS to obtain the Company's ALI. The ALI available from DMARCS is that for which the Company has a contract with the Customer to provide in accordance with that offering elsewhere in this tariff. 3)Customer Obligations - Because the Company will entrust the Customer to protect the Company's proprietary database, the Customer is required to meet the following obligations: a)The computer, which will hold the ALI database, must be maintained in a physically secure area, accessible only to authorized personnel. b)The E9-1-1 software with control over the ALI database must: (1)be on a computer that is operable only from terminals that are located within premises that require authorized access. (2)have individual password requirements to access to the database. That is, no individual may be allowed to use another individual's password and that without the password, access to the database is denied. (3)allow access to the ALI to retrieve a record only in response to a 9-1-1 call, with the exception that the 9-1-1 Customer's DMARCS Administrator may access the database for DMARCS operation, quality control or accuracy validation purposes. Manual retrievals by telecommunicators are allowed in cases where the 9-1-1 caller's ANI is not received.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.32 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 4.Optional Services (Cont'd) c.Distribution Machine for the Address and Routing Control System (DMARCS) (Cont'd) 3)(Cont'd) b)(Cont'd) (4)automatically log all manual retrievals of ALI and make the ALI Manual Retrieval Log available to the Company upon request. The automatic log must be generated by the E9-1-1 software and stored in an electronic file, available for printing on command. The Log must list the date and time of the retrieval, the password of the person accessing the record, and the telephone number and name of the subscriber. (5)be capable of using a modem to dial into the Company's DMARCS computer and downloading record information. c)The Customer must assign a person, titled "DMARCS Administrator" to be responsible for: (1)Managing the Customer's obligations in operating the Customer's E9-1-1 System to work with the Company in downloading ALI via DMARCS and loading it in the Customer's ALI database. (2)Educating all personnel who are or will be authorized to access or operate the E9-1-1 System's PSAP equipment to be informed of the proprietary nature of the ALI database and their obligations to prevent unauthorized disclosure. (3)Replying to requests from the Company for a copy of their ALI Manual Retrieval Log.(N) ________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.33 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) C.Description of Service (Cont'd) 5.Additional Services a.Additional 9-1-1 Features 1)A package of additional central office features is available where Selective Routing is not used. The following features are available only where operating conditions permit: a)Forced Disconnect - Enables the PSAP attendant to release a connection on a 9-1-1 call even if the calling party remains off-hook. b)Called Party Hold - Enables the PSAP attendant to hold a 9-1-1 connection even if the calling party hangs up. c)Emergency Ringback - Allows a PSAP attendant to ring back the caller's line. b.Database Administration Database administration includes the following services. The Company shall have no responsibility or liability for inaccurate, incomplete or inconsistent data or information provided by any 9-1-1 Customer, the Company, any other telephone company or any other person. 1)MSAG With respect to the MSAG provided by the 9-1-1 Customer, the Company will perform the following services: a.Setup (1)Conversion of data provided by the 9-1-1 Customer to NENA standard format. (2)Assignment of ESNs based on information provided in the MSAG. b.Maintenance (1)Assignment of ESNs to new or updated entries provided by the 9-1-1 Customer. (2)Provision of discrepancy reports to the 9-1-1 Customer for records that do not validate in the MSAG.(N) ____________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.34 CenturyTel of the Gem State, Inc. Schedule 12 C.Description of Service (Cont'd)(N) 5.Additional Services b.Database Administration 2.ALI Database a)Setup (1)Conversion of data provided by the Company and other telephone companies to NENA standard format. (2)Confirmation that ALI Database information is included within applicable MSAG ranges. (3)Initial setup of connectivity with other telephone companies in the 9-1-1 Customer’s Service Area to receive Subscriber Records. b)Maintenance (1)Entry of new or updated ALI data provided by the 9-1-1 Customer, the Company and other telephone companies. (2)Downloading the ALI database to the 9-1-1 Customer’s 9-1-1 database system. (3)Subject to availability as determined by the Company, provision of standard 9-1-1 database comparisons requested by the 9-1-1 Customer. The 9-1-1 Customer shall be billed on an ICB basis for such database comparisons.(N) _______________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.35 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service 1.Description a.Private Switch ALI Service (PS 9-1-1 Service) is a service offering which enables either: 1)Automatic Number Identification (ANI) or 2)ANI and Automatic Location Identification (ALI) to be provided to a Public Safety Answering Point (PSAP) by 9-1-1 calls originating from Direct Inward Dial (DID) station lines assigned a Directory Number that is directly accessible to the Public Switched Network and served by a Private Switch. Definitions of terms used with Private Switch ALI Service (PS 9-1-1 Service) are included with the definitions for Emergency Telephone Service. 2.Conditions a.Availability of Options 1)The ANI-ONLY option is available if the 9-1-1 Customer has subscribed to ANI- ONLY (C9-1-1) service and has established dedicated routing from the central office serving the PS provider to a Point of Concentration or to the serving PSAP; and if the PS Provider: a)Orders a block(s) of sequential Directory Numbers, from which PS End Users are assigned individual Directory Numbers.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.36 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 2.Conditions (Cont'd) a.Availability of Options (Cont'd) 1)(Cont'd) b)Orders two "PS 9-1-1 Service" trunks or that quantity necessary to provide P.01 Grade of Service, whichever is the higher standard, to connect the PS Provider's Private Switch to its serving central office; and c)Has a Private Switch capable of forwarding the ANI of each PS End User's Directory Numbers to the 9-1-1 Service Trunk when either 9-1-1 or X-9-1-1 is dialed (where X is the access number for the public switched network). 2)The ANI and ALI option is available if the 9-1-1 Customer subscribes to Enhanced 9- 1-1 service and meets the same condition in C.2.a.1), and the PS Provider uses the CENTURYTEL PS ALI ENTRY software to maintain and forward PS End User Directory Numbers and location information in the NENA Standard format to the Company, with updates as necessary to keep records current and responds to requests from the Company to make corrections to record errors by uploading the corrected records within one working day.(N) ___________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.37 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 2.Conditions (Cont'd) b.Service provisioning is dependent upon the type and configuration of the 9-1-1 network that is in place for the service area. 1)Private Switch to serving Central Office: The basic requirement is to treat the Private Switch as if it were a Central Office, so that dedicated PS 9-1-1 Service trunks are required from the Private Switch to its serving Central Office. There must be a minimum of two PS 9-1-1 Service trunks or a quantity that will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard. The cost for this local loop connection is the responsibility of the PS Provider for each Private Switch owned or controlled by the PS Provider. The PS Provider is also responsible for monitoring the performance of the PS 9-1-1 Service Trunks, by conducting manual operational tests, from the Private Switch to the PSAP. Any PS 9-1-1 Service Trunks found to be defective shall be immediately reported to the Company. In the case of Private Switch tandem or Private Switch host/remote networks, dedicated PS 9-1-1 Service trunks are required from the Private Switch network concentration point (tandem or host) to its servicing Central Office. The PS Provider is responsible for making sure that: (a)all phones that are connected to a PS Provider point of concentration are in the area served by the same E9-1-1 system to ensure correct routing, and (b)that tandeming cause no more than a four (4) second delay in completion of the 9-1-1 call.(N) __________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.38 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 2.Conditions (Cont'd) b.(Cont'd) 2)Point of Concentration: The 9-1-1 Customer is required to order network facilities in order to provide a minimum of two E9-1-1 Service Trunks or that quantity which will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard, from the PS Provider's serving Central Office to the PSAP. This may be done via dedicated trunking from the PS to the PSAP, or it may be done via a Point of Concentration. Thus, there may arise a need to install an E9-1-1 Selective Router or Tandem in order to handle the traffic from numerous PS Providers. If so, the cost for this network modification is the responsibility of the 9-1-1 Customer. 3)Termination at the PSAP: If additional lines, trunks, or termination are required from the Point of Concentration to the PSAP to handle PS 9-1-1 Service, and/or if additional local loop connections or terminations are required at the PSAP end, regardless of whether there is a Point of Concentration or not, the cost of these additions is the responsibility of the 9-1-1 Customer. c.The PS Provider for this service may be any PS Provider whose participation in the 9-1-1 system is accepted by the 9-1-1 Customer.(N) ________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.39 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 3.Application for Service a.Service application for this service must be in writing from the 9-1-1 Customer. Each application for service will state that the PS Provider is authorized to join the 9-1-1 System and will include the following information: 1)The business name and address of the PS Provider, 2)The name, address, and telephone number of the PS Provider's Site Administrator, 3)The PS Provider service locations by street address and connectivity arrangements to the Company's network, and 4)The blocks and ranges of in-use and on-reserve Directory Numbers assigned to the PS End User. 4.Customer Obligations a.The 9-1-1 Customer is responsible for coordinating with the PS Provider so that the private switch provides full seven-digit ANI according to appropriate technical specifications. The private switch ANI function must be approved by the Company prior to implementation to ensure that the service will function properly. PS 9-1-1 Service will function properly only if ANI is in the proper format, if Directory Numbers are assigned for each station behind the PS, and if there is at least a pair of PS 9-1-1 Service Trunks to the central office, and if each station can be reached by dialing its Directory Number from the Public Switched Network. b.The 9-1-1 Customer is responsible to ensure that the PS Provider meets the 9-1-1 Customer's standard of timeliness in reporting PS End User ALI updates to the company.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.40 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 4.Customer Obligations (Cont'd) c.When the PS Provider's Site Administrator has established a PS End User ALI record for each Directory Number, this Site Administrator will contact the 9-1-1 Customer to determine the correct street address and community name location as has been defined in the 9-1-1 Customer's Master Street Address Guide (MSAG). This information will be entered into the PS Provider's PS End User ALI record data base for transmission to the Company. d.The 9-1-1 Customer is responsible for informing the PS Provider's Site Administrator of the correct street address nomenclature and community name location as used in the MSAG, and of changes when they occur. The 9-1-1 Customer will ensure that all PS Provider PS End User street addresses are included in the MSAG and that each address is assigned an ESN and PSAP ID. e.The PS Provider is responsible for forwarding PS End User ALI record information to the Company according to the format and procedures established by the Company in the Company's "CENTURYTEL PS ALI ENTRY Users Guide," which may be obtained from a Company Account Executive. The PS Provider will assign a PS 9-1-1 Site Administrator with responsibility for these tasks. The Company will assign a password to the Site Administrator so that only authorized changes will be made to the PS Provider's ALI database at the Company's CENTURYTEL ALI ENTRY GATEWAY. f.The 9-1-1 Customer is responsible for coordinating with the PS Provider so that the Private Switch is equipped with a minimum of two PS 9-1-1 Service trunks or a quantity that will provide a minimum of P.01 Transmission Grade of Service, whichever is the higher standard. The 9-1-1 Customer is responsible for dedicated trunking from the PS Provider's serving central office to the PSAP or point of concentration.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.41 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 4.Customer Obligations (Cont'd) g.Sublocation information: The PS Provider is responsible for assigning and maintaining current the Sublocation information in the PS End User ALI record. This Sublocation information will be stored in the 20-character Location Field in the ALI format. h.PS 9-1-1 Service information consisting of the name, address and telephone number of the PS End Users is confidential. The PS End User forfeits the privacy afforded by nonlisted and nonpublished service to the extent that the telephone number, the address and name associated with the originating station location are furnished to the PSAP and to the Company. The PS End User (with published, nonlisted or nonpublished numbers) consents to the storage and retention of PS End User's name, telephone number and address in the database and also consents to access to this information by the PSAP and Emergency Response Agencies to which the call may be transferred for the sole purpose of responding to an emergency call. i.The rates charged for PS 9-1-1 Service do not include, and the Company does not undertake, the tasks of inspection or constant monitoring to discover errors, defects and malfunctions in the service. The 9-1-1 Customer has the responsibility for reporting all known errors, defects and malfunctions to the Company. For example, if an attendant at the 9-1-1 Customer's PSAP learns from a 9-1-1 caller that the caller's address is not correct as is displayed in the ALI, that attendant must initiate action to notify the Company of the discrepancy. The 9-1-1 Customer and the Company will jointly establish procedures to facilitate this notification procedure. j.Cancellation of the service in whole or in part by the PS Provider prior to establishment thereof, will require payment to the Company of an amount equal to the cost of engineering, manufacturer's billing resulting from equipment orders, installation, assembly, labor, cost of removal and any other costs incurred by the Company up to the time of cancellation resulting from the PS Provider's order for service.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.42 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 5.Liabilities The following provisions of this section D.5. are not intended to modify the immunity and conditions of liability in tort for telecommunications providers making available emergency communications systems or services specified in Idaho Code Section 31-4812 as in effect on the effective date of this Section D.5. a.The Company's liability for interruption, failure, errors, acts, omissions or other occurrences related to PS 9-1-1 Service shall be limited to the same extent as set forth in this tariff regarding 9-1-1 Service and in any other applicable section of the Company's tariffs, and in statute. b.PS 9-1-1 Service is provided solely for the benefit of the PS Provider. The provision of PS 9-1-1 Service shall not be interpreted, construed or regarded as being either expressly or impliedly for the benefit of, or creating any Company obligation toward any person or legal entity other than the PS Provider. The Company shall not be liable in tort unless the Company acts with malice or criminal intent or commits reckless, willful and wanton conduct, as defined below, c.The PS Provider is solely responsible for the PS End user ALI Record that is transmitted to the database. Neither the Company nor the 9-1-1 Customer will be responsible for the accuracy of the PS End User's ALI Record information beyond assigning the correct ESN and PSAP ID from the MSAG, and in transmitting each record as received from the PS Provider to the PSAP attendant's display upon receipt of a 9-1-1 call from the PS End User. d.Terminal equipment at the 9-1-1 Customer's sites that is used in connection with PS 9-1-1 Service, whether such equipment is provided by the Company or the 9-1- 1 Customer, shall be configured so that it is unable to extract any information from the database other than as it relates to an emergency call. Any information obtained from the database in connection with an emergency call shall be used solely for the purpose of answering, handling and responding to emergency calls in a manner consistent with the nature of the emergency. Any permanent record associating a PS End User telephone number with his/her name or address shall be secured by the customer and disposed of in a manner that will retain the security.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IPUC-9 Original Sheet 12.43 CenturyTel of the Gem State, Inc. Schedule 12 EMERGENCY COMMUNICATIONS SERVICE (9-1-1)(N) D.Private Switch (PS) 9-1-1 Service (Cont'd) 5.Liabilities (Cont'd) e.The PS Provider agrees to release, indemnify, defend and hold harmless the Company and the 9-1-1 Customer from any and all loss, claims, demands, suits or other action or any liability whatsoever, to any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the caller or others. f.The PS Provider agrees to release, indemnify, defend and hold harmless the Company and the 9-1-1 Customer for any infringement or invasion of the right to privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of 9-1-1 service features and the equipment associated therewith, or by any services furnished by the Company in connection therewith, including, but not limited to, the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing 9-1-1 service hereunder, and which arise out of the negligence or other wrongful act of the Company, the 9-1-1 Customer its user, agencies or municipalities or the employees or agents of any one of them. g.“Reckless, willful and wanton conduct” shall mean intentional and knowing action, or failure to act, creating an unreasonable risk of harm to another, and which involves a high degree of probability that such harm will result.(N) _________________________________________________________________________________ Advice No. 2004-5 Issued October 22, 2004 Effective June 13, 2005 Issued By CenturyTel of Idaho, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective June 8, 2005 June 13, 2005 Jean D. Jewell Secretary IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 ' IPUC-9 JUl9- ' ~~ J2 SECRETARY Original Sheet No. 13. CenturyTel of the Gem State , Inc. SCHEDULE 13 LINE EXTENSION SERVICE RATES Non-Recurring Char?;es Line extensions and additions within the base rate area with the exception of item 3 below Line extensions and additions outside the base rate area along public highways in excess of 1 000 feet and along private roads and on private property will be made at the following charges: Each 100 feet or fraction thereof , route measurement: None Wire only Wire and poles Buried cable $20. 35. 45. Real estate subdivisions: Extensions made to outside plant into undeveloped tracts or sub- divisions will be made on the basis of a special contract , based on actual costs , between the Company and the owners of the real estate or the subdivider thereof. CONDITIONS Line extension charges are applicable in connection with all classes types and grades of service when established by means of an extension to the Company s plant consisting of buried wire , pole construction or power line carrier and including extensions by means of poles to be owned by the Company jointly with others and by means of contacts or contact space on poles of others. All line extensions will be owned and maintained by the Company. Theapplicant, however , if he so elects , may provide such material or perform such labor in accordance with construction standards of the Company, in lieu of the charges applicable , but in all instances the ownership of facilities shall be entirely vested in the Company. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Sheet No. 13. 2 ~4i.. j2 ~-t'~"'.A....Sa::RETARV CenturyTel of the Gem State, Inc. SCHEDULE 13 LINE EXTENSION SERVICE CONDITIONS (Continued)3. Distances mentioned in this schedule are route distances. of line extensions will be determined by the Company. The routing Line extension charges may be paid in a lump sum or , when mutuallyagreeable, by contract in equal monthly installments for a term not to exceed two years. In the event that new subscribers , or a new subscriber , are added to a line extension within two years of its completion , the line extension charges will be recomputed to include the subsequent subscribers. Credit will be allowed the original subscribers for the difference in previous payments and the new charges either as cash payment or as a credit on the subscriber s monthly statement , at the option of thesubscriber. When a subscriber on a project disconnects his service , no refund is made of line extension charges. On disconnection of service , those subscribers making monthly line extension payments are required to pay an amount equal to the total of the monthly line extension charge payments for the unexpired life ofthe contract. Charges to remaining subscribers are not affected by disconnects. When a subscriber disconnects service or moves off the project and service is established for a new applicant at the same location, the new applicant may assume the line extension charge contract provided there is no lapse in payments. A departure from the rates and special conditions specified in this schedule may be made on behalf of the Company when a line extension involves unusual or disproportionately large construction expendi-tures. Charges under this condition will be actual cost of construc-tion. 10.Line extensions to provide service to an applicant engaged in tem- porary or speculative business , will be made on the condition that the applicant pays the entire cost of new construction necessary to estab- lish service. This charge will be paid before the construction begins. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9 - IPUC-9 Original Sheet No. 14. ~~ J2. JIn ~~"-SECRETARV CenturyTel of the Gem State. Inc. PROVISIONS COVERING FOREIGN EXCHANGE SERVICE ARE NOW COVERED IN TARIFF IPUC-8 , ACCESS SERVICE Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTe1 of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSiONAPPROVED EFFECTIVE JUl23 IPUC-9 JUl 9 - ~n.a.. J2 SECRETARY CenturyTel of the Gem State , Inc. Original Sheet No. 14. SCHEDULE 14 FOREIGN EXCHANGE SERVICE RATES (Continued) OFF-PREMISES EXTENSION - Between Contiguous Exchanges Only If the station is connected for foreign exchange service, and the off- premises extension terminates in that serving foreign exchange , the following mileage charges apply per month (1. plus 2. Airline distance from the station to the common boundary of the local and foreign exchanges: $1.00 per 1/4 mile or fraction thereof Airline distance from the point on the common boundary, determined in 1. preceding, to the extension: $2.00 per 1/4 mile or fraction thereof CONDITIONS Foreign exchange service is exchange service furnished from an exchange other than the one from which service would normally be furnished. The local exchange is the exchange in which the customer is located. The foreign exchange is the exchange from which service is furnished. Billing of foreign exchange service will be done by the company in whose territory the subscriber is located. Foreign exchange service is not available in all exchanges , but will be provided where it is feasible to place facilities as necessary to provide such service. The rates and conditions contained herein will apply wherever this service is provided. The rates applicable for toll service will be those of the foreign ex- change. Rates for supplementary services such as directory service and similar service , will be those applicable under the tariff of the local exchange. Directory service in the directory of the foreign exchange will be at the rates of the foreign exchange. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl 23 JUl9- ' IPUC-9 J2 SECRETAR'(Original Sheet No. 14. CenturyTel of the Gem State, Inc. SCHEDULE 14 FOREIGN EXCHANGE SERVICE CONDITIONS (Continued) Business foreign exchange service will be furnished for the exclusive use of the customer and his employees to be used solely in the customerbusiness. Residence foreign exchange service will be furnished for the use of the customer and the members of his immediate family only. Joint user service will not be established in connection with foreign exchange service. Foreign exchange service will not be provided for public or semi-public use or in connection with private branch exchange systems in hotels apartment houses , motels or clubs. Foreign exchange payphone service will not be furnished. 10.Extensions of foreign exchange access lines , and private branch exchangestations, may be allowed outside the building in which the foreign ex- change access line is located if the termination is located on the prem- ises of the customer and is provided for the use of the customer only. Where applicable , terminal loops or mileage will apply as covered in the schedule on access line extension service found elsewhere in this tariff. 11.The installation charge for foreign exchange service will be that of the local exchange for the same class and grade of service. 12.For extensions of plant within the local exchange the wire only charge will apply should the applicant choose to furnish and set the poles required in accordance with the construction standards of the Company. The ownership of the poles shall be vested in the Company. 13.Customers with non-contiguous foreign exchange service are required to maintain local exchange service on the same premises as the foreign exchange access line. 14.Foreign exchange service from an exchange operated by another telephone company will be provided only when arrangements can be made with that company that are satisfactory to this company. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTllITJESCOMMISSIONAPPROVED EFFECTIVE JUl 23 -ga JUl 9 - IPUC-Original Sheet No. 15. J2 ~.(~""- SECRETAR'I CenturyTel of the Gem State, Inc. SCHEDULE 15 BLOCKING SERVICE RATES Install Rate Per Svc Or Change Svc Month Code Char Code Toll Restriction, each line equipped $2.TRS Schedule 2 *XCO 900 Call Blocking TRSI Schedule 2 * *XCO Not applicable when installed concurrently with primary service. ** Does not apply when installed concurrently with primary service, to move orders, or to customers subscribing to 900 Call Blocking for the first time. CONDITIONS 1. Toll Restriction prevents completion of a call by causing dial pulsing to stop immediately when a restricted digit is dialed 2. Toll Restriction service prevents originating long distance (1 +) calls but permits "800" (1 +800) accessibility where Company facilities permit. 3. 900 Call Blocking provides blocking of all originating calls to the 1-900 calling networks. Customers subscribing to this service who attempt to dial a 900 number from a restricted line will reach a Company-provided intercept announcement. 4. 900 Call Blocking is available only on direct dialed calls and only on single party residence and business lines. It can be cancelled at any time without charge. The nonrecurring charge does not apply to customers subscribing to the service for the first time. Advice No. 98- Issued June 8, 1998 Issued By: CenturyTel of the Gem State, Inc.By Pamela Donovan Effective: July 9, 1998 Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl23 'JUL 9 - IPUC-9 Original Sheet No. 15. ~di- J2 ~~........ SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 15 BLOCKING SERVICE CONDITIONS (Cont ' d) Restriction and Blocking Service are available only where central office and operating conditions permit. All rates in this schedule apply in addition to the rates for the class type , and grade of service provided. All installation charges in this schedule apply in addition to the charges for basic service , moves or changes for the class , type and grade of service provided. Advice No. 98-7 Issued June 8 , 1998 Effective July 9, 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs First Revised Sheet No. 16. Original Sheet No. 16. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-FEB 1 7 'FEB 29 ' CenturyTel of the Gem State, Inc. RETARY 16.PACKAGED SERVICES 16.1 SIMPLE CHOICETM ONE (C) DESCRIPTION Simple ChoiceTM One 1 is a package of features available to both residential and business customers. Simple ChoiceTMOne 1 includes the features specified following and a flat rate access line. Customers subscribing to Simple ChoiceTM One 1 are entitled to unlimited use of the service/features specified. (C) (C) (C) FEATURES Following are the eligible call features. Caller ID Distinctive Ring Call Waiting/Cancel Call Waiting Call Waiting ID Call Forwarding Call Forward No Answer Call Forward Busy Call Forward Remote Access Call Return * Call Forward Busy/No Answer Call Transfer Call Waiting Privacy Protector All features may not be available in all areas: 3- Way Calling Speed Call 8 or Speed Call 30 VIP Alert Busy Redial * Anonymous Call Reject * Selective Call Accept * Selective Call Forward * Selective Call Rejection * Long Distance Alert Message Waiting Indicator Home Intercom Call Pickup TERMS AND CONDITIONS A customer may select an unlimited number of compatible services and features from the Features list. All terms and conditions as specified elsewhere in this tariff shall apply. Nonrecurring charges as specified elsewhere in this tariff do not apply for transactions involving additions, deletions, or changes to the services/features requested as part of Simple ChoiceTM One 1 . However appropriate nonrecurring charges do apply for installation of, moves, and changes to the access line. (C) Grandfathered to existing customers at their present location.(C) Advice No. 2004- Issued January 29, 2004 Effective February 29, 2004 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- First Revised Sheet No. 16. Cancels Original Sheet No. 16. IDAHO PUBLIC UTiliTIES COMMISSIONAPPROVED EFFECTIVE FEB 1 7 'FES 29 ' CenturyTel of the Gem State, Inc.lb. SECRETARY 16.PACKAGED SERVICES 16.SIMPLE CHOICpM ONE 1 (Cont' TERMS AND CONDITIONS (continued) (C) All recurring charges applicable to an access line apply to Simple ChoiceTM One 1 . Among other things, these can include but are not limited to, EAS charges, surcharges, subscriber line charges, and taxes. (C) If access line rates for residence and business service, as listed elsewhere in this tariff, increase, Simple ChoiceTM One 1 rates may also increase (upon Commission approval). (C) RATES Residence:Business: Simple ChoiceTMOne $ 34.$ 49.(T) Nonrecurrinq: A nonrecurring charge will not apply for installation of the features for Simple ChoiceTM One 1 Installation , moves, and changes to the access line(s) will incur the appropriate nonrecurring charges found in Schedule 2. (C) Grandfathered to existing customers at their present location.(C) Advice No. 2004-Issued January 29 2004 Effective February 29,2004 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs First Revised Sheet No. 16. Cancels Original Sheet No. 16. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-FEB 1 7 'FEB 29 ' CenturyTel of the Gem State Inc. lb. SECRETARY SCHEDULE 16 PACKAGED SERVICES 16.2. SIMPLE CHOICETM/BUSINESS ASSIST ADVANTAGE (C) DESCRIPTION Simple ChoiceTM/Business Assist Advantage is a package of features available to both residential and business customers. This package is only available to Simple ChoiceTM/Business Assist Advantage and includes the features specified following and a flat rate access line with touch calling. Customers subscribing to Simple ChoiceTM/Business Assist Advantage are entitled to unlimited use of the service/features specified. (C) (C) (C) FEATURES Following are the eligible call features.All features may not be available in all areas: Caller ID 3- Way Calling Distinctive Ring Speed Call 8 or Speed Call 30 Call Waiting/Cancel Call Waiting VIP Alert Call Waiting ID Busy Redial * Call Forwarding Anonymous Call Reject * Call Forward No Answer Selective Call Accept * Call Forward Busy Selective Call Forward * Call Forward Remote Access Selective Call Rejection * Call Return *Long Distance Alert Call Forward Busy/No Answer Message Waiting Indicator Call Transfer Home Intercom Call Waiting Call Pickup Privacy Protector Voice Mail TERMS AND CONDITIONS A customer may select an unlimited number of compatible services and features from the Features list. All terms and conditions as specified elsewhere in this tariff shall apply. Nonrecurring charges as specified elsewhere in this tariff do not apply for transactions involving additions, deletions, or changes to the services/features requested as part of Simple ChoiceTM/Business Assist Advantage. However appropriate nonrecurring charges do apply for installation of, moves, and changes to the access line. (C) Advice No. 2004-Issued January 29, 2004 Effective February 29 , 2004 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC- Second Revised Sheet No. 16.4 Cancels First Revised Sheet No. 16.4 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE FEB 1 7 'FEB 29 ' CenturyTel of the Gem State Inc. RETARY' SCHEDULE 16 PACKAGED SERVICES 16.2. SIMPLE CHOICETM/BUSINESS ASSIST ADVANTAGE(Cont'(C) TERMS AND CONDITIONS (continued) All recurring charges applicable to an access line apply to Simple ChoiceTM/Business Assist Advantage. Among other things, these can include but are not limited to, EAS charges, surcharges, subscriber line charges, and taxes. (C) If access line rates for residence and business service, as listed elsewhere in this tariff, increase, Simple ChoiceTM/Business Assist Advantage rates may also increase (upon Commission approval). (C) RATES Residence Business Simple ChoiceTM Inside the Base Rate Area Outside the Base Rate Area (T) $37. $39. Business Assist Advantage Inside the Base Rate Area Outside the Base Rate Area $57. $59.(T) Nonrecurrinq: A nonrecurring charge will not apply for installation of the features for Simple ChoiceTM/Business Assist Advantage. Installation , moves, and changes to the access line(s) will incur the appropriate nonrecurring charges found in Schedule 2. (C) Advice No. 2004-Issued January 29, 2004 Effective February 29, 2004 Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs Original Sheet No. 16. IPUC- CenturyTel of the Gem State, Inc. SCHEDULE 16 PACKAGED SERVICES (N) 16.VOICE MAIL COMPLEMENTARY SERVICES PACKAGE DESCRIPTION The Voice Mail Complementary Services Package provides a group of basic network services (generally used in conjunction with voice mail services) at one monthly rate. The package consists of the following services (where available): Call Forward No Answer Call Forward Busy Message Waiting Indication - Audible or Visual TERMS AND CONDITIONS All regulations and restrictions that normally apply to the services when they are individually provided also apply when they are provided as part ofthis package. All services are provided only from central offices that have been arranged to provide these services. The services are provided subject to availability of facilities. This package is available only to individual line residence and business customers. RATES Monthly Rate Per Line Residence $2. Business $3.(N) Advice No. 2003- Issued April 17 2003 Effective May 18 2003 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAY 9 - 'MAY 1 8 ' ~. SECRETARY IPUC- 1 st Revised Sheet 16. Cancels Original Sheet 16. CenturyTel of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAR 13 'MAR 22 ' SCHEDULE 16 SECRErARY PACKAGED SERVICES (D) (D) 16.4 CALLER ID EXTRA (T) (N) The Company will offer a feature plan to residential customers who subscribe to Caller , Call Waiting, Call Waiting ID and Call Forwarding for a package price of $10.95 per month. In addition, all applicable nonrecurring charges will be waived. 16.CALLER ID PLUS The Company will offer a feature plan to residential customers who subscribe to Caller , Call Waiting and Call Waiting ID, where available , for a package price of $8.95 per month. In addition , all applicable nonrecurring charges will be waived.(N) Advice No. 08-02 (Addendum) Issued: February 21 2008 Effective March 22, 2008 Issued By CenturyTel of the Gem State, Inc.By Robert Brown Title Supervisor, Tariffs IDAHO PUBliC U i iUriES C()i\;lMISSIONAPPROVED EFFECTIVE I PUC- First Revised Sheet No. 16. Cancelling Original Sheet No. 16. ~~~ SECRETARV CenturyTel of the Gem State, Inc., dba CenturyLink (T) OCT 1 3 'OCT 29' SCHEDULE 16 PACKAGED SERVICES 16.BUSINESS UNLIMITED (T) DESCRIPTION Business Unlimited is a package of features available to business customers. The Business Unlimited bundle includes one line of Unlimited Local & Long Distance Calling and choice of calling features. TERMS AND CONDITIONS Business customers with 1-10 lines will be eligible for discounted unlimited calling services. Additional lines of Unlimited Local and Long Distance calling, up to a maximum of ten (10) lines, may be added plus all other applicable monthly service charges. For Customers with 4-10 lines, a 12 month minimum service commitment is required. An early termination fee of $500 will be applied if the service is canceled before the 12 month minimum service commitment period has expired. Unlimited Local Calling does not apply to metered/measured line services , PBX Key, or Centrex accounts. Toll and EAS services are not included in Local Calling plan. Unlimited Long Distance does not apply to metered/measured line services , PBX, Key, or Centrex accounts. Unlimited Long Distance services are provided by CenturyTel Long Distance, LLC. To receive Unlimited Long Distance plan rates, customer must choose CenturyTel Long Distance, LLC as their IntraLATA and InterLATA toll carrier. The Unlimited Calling plan is for typical domestic voice usage only, and cannot be used for any purpose inconsistent with typical domestic voice usage. If usage under this plan is not consistent with typical domestic voice usage , as determined in CenturyTel's sole discretion , CenturyTel reserves the right to move customer to an alternative plan or may suspend , restrict or cancel customer s service. Further, calls that do not fall within the Unlimited Long Distance plan include but are not limited to fax and data calls (billed at 10 cents per minute; includes calls to long distance dial-up Internet providers), calls to 900 numbers, directory assistance , calling card operator services, international calling, toll free calling services , commercial facsimile, auto-dialing, resale, call centers and direct telemarketing centers. Additional costs apply for operator services, international calls, directory assistance , calling card rates and payphone surcharges. Long distance plan rates apply to direct dialed U.S. calls including Alaska, U.S. Puerto Rico, Guam and U.SV. Advice No. 10- Issued: September 29 2010 Effective October 29 2010 Issued By CenturyTel of the Gem State, Inc.By Chantel Mosby Title Director, Tariffs IPUC- IDAHO PUBLIC UTILITIES COMMiSSIONAPPROVED EFFECTIVE First Revised Sheet No. 16.uCT 13 '10 OCT 29' Cancelling Original Sheet No. 16. CenturyTel ofthe Gem State, Inc., dba CenturyLink ~~~ SECR~~~V SCHEDULE 16 PACKAGED SERVICES 16.BUSINESS UNLIMITED (Cont'd)(T) MONTHLY RATES Monthly Charge for primary Access Line Monthly Charge for each additional Access Line $69.$50. Advice No.1 0- Issued: September 29 2010 Effective October 29 2010 Issued By CenturyTel of the Gem State, Inc.By Chantel Mosby Title Supervisor, Tariffs First Revised Sheet No. 16.10 IPUC-9 Cancels Original Sheet No. 16.10 CenturyTel of the Gem State, Inc., dba CenturyLink SCHEDULE 16 PACKAGED SERVICES 16.8 CORE CONNECT A. Description 1. CORE CONNECT and CORE CONNECT Lite are optional enrollment plans (N) that permit business customers who subscribe to qualifying products and (T) services to receive Local Exchange Service and additional features and services for a flat monthly rate. (D) (D) 2. CORE CONNECT customers must subscribe to a qualifying long distance plan and to the Company’s non-regulated High-speed Internet (HSI) service. CORE CONNECT is available under month to month, one-year, (T) two-year or three-year term plans. (T) CORE CONNECT Lite customers must subscribe to the Company’s non- (N) regulated High-speed Internet (HSI) service up to 3 Mbps. CORE CONNECT Lite is available on a one-year, two-year or three-year term plan. Services and features available with CORE CONNECT Lite are shown in A.4 following. (N) 3. CORE CONNECT includes the following services and features: • Business Flat Rate One-Party or Key Line Service • Hunting (optional) • Choice of the following features and services: Caller ID with Name (includes Anonymous Call Rejection) Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting/Cancel Call Waiting Call Waiting ID Three-Way Calling Call Transfer Call Return Distinctive Ring Busy Redial Message Waiting Voice Mail (1) (1) Deregulated service. ___________________________________________________________________________ Advice No. 13-01 Issued March 22, 2013 Effective April 20, 2013 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 1, 2013 April 20, 2013 Jean D. Jewell Secretary IPUC-9 Original Sheet No. 16.10.1 CenturyTel of the Gem State, Inc., dba CenturyLink SCHEDULE 16 PACKAGED SERVICES 16.8 CORE CONNECT A. Description 4. CORE CONNECT Lite includes the following services and features: • Business Flat Rate One-Party or Key Line Service • Hunting (optional) • Choice of the following features and services: Caller ID with Name (includes Anonymous Call Rejection) Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting/Cancel Call Waiting Call Waiting ID Three-Way Calling Call Transfer Call Return Distinctive Ring Message Waiting Voice Mail (1) (1) Deregulated service. ___________________________________________________________________________ Advice No. 13-01 Issued March 22, 2013 Effective April 20, 2013 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 1, 2013 April 20, 2013 Jean D. Jewell Secretary First Revised Sheet No. 16.11 IPUC-9 Cancels Original Sheet No. 16.11 CenturyTel of the Gem State, Inc., dba CenturyLink SCHEDULE 16 PACKAGED SERVICES 16.8 CORE CONNECT B. Regulations 1. CORE CONNECT customers must subscribe to the CenturyTel Long Distance, LLC Business Unlimited long distance plan for each CORE CONNECT line or trunk subscribed. The CenturyTel Long Distance, LLC Business Unlimited (N) plan is not available with CORE CONNECT Lite. (N) Customers must also subscribe to the Company’s non-regulated 1.5 Mbps or greater High-speed Internet at each CORE CONNECT location. In locations where 1.5 Mbps is not available, customers may alternatively subscribe to the Company’s non-regulated 768 Kbps HSI. These qualifying services must be billed on the same invoice as CORE CONNECT, but may be provisioned on access lines or trunks other than CORE CONNECT. 2. Customers may subscribe to a maximum of ten (10) CORE CONNECT business lines at each customer location. 3. There is no minimum service period for CORE CONNECT. Customers who discontinue services within thirty days after establishment of service will be charged only for the number of days CORE CONNECT was in service. 4. CORE CONNECT lines cannot terminate into a PBX or other line trunking device except as otherwise indicated herein. 5. Components of CORE CONNECT will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services. 6 All terms and conditions specified elsewhere for the respective services/features requested as part of this plan shall apply. 7. Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order. 8. CORE CONNECT cannot be combined with any other discounts unless otherwise specified. 9. This plan is not available to customers who are or become toll restricted. Service Charges will not apply for those existing lines converted, in-place, to business exchange service due to company-initiated toll restrictions. Such customers will not be permitted to re-enroll in this plan until such time as all associated unpaid balances are satisfactorily paid in full. ___________________________________________________________________________ Advice No. 13-01 Issued March 22, 2013 Effective April 20, 2013 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 1, 2013 April 20, 2013 Jean D. Jewell Secretary IPUC-9 Original Sheet No. 16.12 CenturyTel of the Gem State, Inc., dba CenturyLink SCHEDULE 16 PACKAGED SERVICES 16.8 CORE CONNECT C. Term Discount Plan 1. A Term Discount Plan (TDP) provides customers with discounts when the customer subscribes to CORE CONNECT under a one, two or three-year term agreement. 2. Any CORE CONNECT line(s) added subsequent to establishment of a TDP must be added under a separate TDP commitment period. 3. The rates and discounts in effect when customers subscribe to CORE CONNECT under a TDP will apply until expiration of that TDP. CORE CONNECT lines that are subsequently added under a separate TDP will receive the tariffed rates and discounts in effect when those lines are added. 4. Upon expiration of a TDP, the TDP discounts specified in 16.8.E. following will expire, and the customer will be charged at the then prevailing monthly rate. If the customer renews the TDP or signs up for a new TDP, the tariffed rates and discounts then in effect will apply for the new or renewed TDP. 5. If the Company terminates service for cause or if the customer discontinues the service in whole or in part without cause prior to the expiration date, no termination liability charges will apply for the regulated portion(s) of CORE CONNECT. However, if customers remove any of the qualifying services prior to the TDP expiration date, the remaining components of CORE CONNECT will be converted to ala carte rates and the TDP discount will not apply. ___________________________________________________________________________ Advice No. 11-06 Issued November 15, 2011 Effective December 16, 2011 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Nov. 28, 2011 Dec. 16, 2011 Jean D. Jewell Secretary Second Revised Sheet No. 16.13 IPUC-9 Cancels First Revised Sheet No. 16.13 CenturyTel of the Gem State, Inc., dba CenturyLink SCHEDULE 16 PACKAGED SERVICES 16.8 CORE CONNECT D. Rates and Charges 1. The monthly rates include the Local Exchange Service, flat rate EAS, and features only. These rates do not include the monthly charges for the qualifying long distance plan or HSI. 2. Service Charges, as described in Schedule 2 apply for new and additional CORE CONNECT lines, and moves of existing lines. Service Charges may be waived for customers who move services from another telecommunications service provider to CORE CONNECT under a one, two or three-year TDP. 3. Service Charges do not apply when CORE CONNECT replaces existing Local Exchange Service. Service Charges do apply when Customers request a change from CORE CONNECT back to Local Exchange Service. 4. The following rates apply in addition to the monthly rates applicable for companion long distance and HSI services. CORE CONNECT/ CORE CONNECT Lite (N) Monthly Rate Initial bundle, per location $80.00 2nd through 10th bundle (each), per location 50.00 E. TDP Discounts The following discounts will apply to the monthly rates specified in 16.8.D.4. preceding for each CORE CONNECT bundle under a TDP. Commitment Period Monthly Discount, per bundle Initial bundle 2nd through 10th bundle (each) One-Year Term Plan No discount $ 5.00 Two-Year Term Plan No discount 7.50 Three-Year Term Plan No discount 10.00 ___________________________________________________________________________ Advice No. 13-01 Issued March 22, 2013 Effective April 20, 2013 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective April 1, 2013 April 20, 2013 Jean D. Jewell Secretary I PUC- SECTION 17 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE Original Sheet 17. JAN 4 - JAHZ,1 0 CenturyTel of the Gem State, Inc.~J SECRETA RESIDENCE CUSTOMER REFERRAL PROGRAM Existing residence customers may be eligible for a one-time $50 bill credit when they submit a referral via the Company s Internet website that results in the establishment of a new customer account for service that includes residential local exchange service. To be eligible , referred customers must establish a new customer account for service that includes residential local exchange service , and provide the Company with the billing account number of the Company s existing referring customer who generated the on-line referral under this program. Once confirmed this one-time $50 bill credit will be applied to the referring customer s account within sixty days. This bill credit is limited to one bill credit per customer referral and unused credits will roll over to future months. Each customer is limited to a maximum of $600 in referral credits per calendar year. New residence customers may be eligible for a $10 bill credit for six consecutive months. To be eligible, referred customers must establish a new customer account for service that includes residential local exchange service , and provide the Company with the billing account number of the Company s existing referring customer who generated the on-line referral under this program. Once confirmed the $10 bill credits will be applied to the referred customer s account during each of the referred customer s first six bill cycles with the Company. If the referred customer discontinues the local exchange service prior to the end of the six month period , no additional credits will be applied although the referred customer will not be required to refund the Company for previously acquired bill credits. Advice No. 09- Issued December 23, 2009 Issued By CenturyTel of Idaho, Inc.By Chantel Mosby Effective January 22, 2010 Title Director, Tariffs SECTION 18 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE I PUC-Original Sheet 18.FEB 28 'MAR 9 - ' CenturyTel of the Gem State, Inc.SECRETA (N)SATISFACTION GUARANTEE PROGRAM General 1. A Satisfaction Guarantee Program is available to business customers who subscribe to any of the following qualifying services: Individual Business Line PBX Trunk Key Trunk Centrex 2. When business customers notify the Telephone Company within thirty (30) days after installation of a qualifying service(s) that they are not satisfied with their service(s) and subsequently request disconnection of that service(s), they are eligible to receive a full credit of all nonrecurring charges directly associated with the establishment of the qualifying service(s) and the monthly charges billed for the service(s) through the date of disconnection. 3. To receive credit, the customer must submit a cancellation notice to the Telephone Company via a web based on-line form within thirty days of the service installation date and at least 5 days before the Telephone Company receives a disconnection request from the customer or the customer s new service provider. 4. When the last day of the thirty-day period falls on a weekend or legal holiday, the customer must submit the web-based cancellation notice no later than the first business day following the weekend or legal holiday, to be eligible for credit. 5. Customers who request disconnection under this program will not be assessed an early termination fee or payment of any minimum service period amounts that would otherwise apply for early disconnection of the service(s). 6. Reimbursements will be issued in the form of a bill credit or check. The customer is responsible for payment of all invoices issued prior to the date of disconnection and for payment of the final invoice rendered by the Telephone Company. Limitations 1. This program is not available to customers who cancel service(s) and replace the service(s) with another service provided by the Telephone Company. This program also is not available to customers for whom installation of the Telephone Company s tariffed services required special construction or special config u rations. 2. If the customer who cancels the service(s) provided by the Telephone Company obtains service from a local service provider, the Telephone Company will not reimburse the customer for any installation charges passed on by that provider to establish service.(N) Advice No. 11- Issued February 7 , 2011 Issued By CenturyTel of Idaho , Inc.By Chantel Mosby Effective March 9, 2011 Title Director, Tariffs SECTION 19 IPUC-9 Original Sheet 19.1 CenturyTel of the Gem State, Inc. NATURAL DISASTER RELIEF FOR CUSTOMERS In situations where customers’ telecommunications services are interrupted by natural disasters, the Company may offer alternative telecommunications services to customers in the immediate affected area, and waive otherwise applicable charges for those services. The availability and details of the offers, including, but not limited to, the maximum duration of the offer or waiver of any applicable charges, will be determined by the Company in each instance of natural disaster. ___________________________________________________________________________ Advice No. 11-05 Issued September 23, 2011 Effective October 23, 2011 Issued By CenturyTel of the Gem State, Inc. By Chantel Mosby Title Director, Tariffs IDAHO PUBLIC UTILITIES COMMISSION Approved Effective Oct. 4, 2011 Oct. 23, 2011 Jean D. Jewell Secretary IPUC-Original Sheet No. 20. CenturyTel of the Gem State, Inc. SCHEDULE 20 (N) DIGITAL SWITCHED SERVICE DESCRIPTION Digital Switched Service (DSS) provides digital local exchange service for PBX users, and is an alternative to analog PBX trunks. The service provides a digital facility (1.544 Mbps) between the customer s customer premise equipment and the central office where it is multiplexed to interface and provide 24 voice grade channels. DSS includes a DS1 Facility, common equipment, local exchange switching and flat usage trunks for access to the local exchange and toll networks. DEFINITIONS DSS Facility and Common Equipment This element includes the digital DS1 facility, transmitting at a rate of 1.544 Mbps, and the common equipment necessary to interface each of the 24 channels into the central office switch. In-only Trunk One-way trunk which only allows traffic from the central office to be transmitted to the customer CPE. In-only Trunk with Direct-Inward Dialinq (DID) In-only trunk with DID feature. Requires a DID trunk termination. Out-only Trunk One-way trunk which allows only traffic originating in the customer s CPE to be transmitted to the central office switch. Two-Way Trunk Trunk which allows for traffic to be transmitted from either the central office or the PBX. Two-Way Trunk with DID and Answer Supervision Two-Way trunk with DID and answer supervision features. Requires a DID trunk termination.(N) Advice No. 2001-Issued February 16, 2001 Effective March 16,2001Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MARS - 'MAR 16' d). SECRETARY IPUC-Original Sheet No. 20. CenturyTei of the Gem State, Inc. SCHEDULE 20 (N) DIGITAL SWITCHED SERVICE CONDITIONS DSS is provided subject to the availability of central office facilities. The minimum service period for the DSS facility and common equipment is one month. Each DSS facility enables the customer to add up to a maximum of 24 trunks per DS1 facility. The customer is billed for the actual number and types of trunks in service on each DSS facility. The customer must subscribe to a minimum of 8 trunks, per trunk group, per facility. Regulations, rates and charges, as described elsewhere in this Tariff apply as appropriate. When Outward WATS or 800 Service terminates on a DSS facility, the Outward WATS and 800 Service access lines are classified as basic trunks for the application of DS1 facility and common equipment rates and charges and are in addition to Outward WATS and 800 Service rates and charges that normally apply.(N) Advice No. 2001-Issued February 16 , 2001 Effective March 16, 2001Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAR5-MAR 16' l1). SECRETARY IPUC-Original Sheet No. 20. CenturyTel of the Gem State, Inc. SCHEDULE 20 (N) DIGITAL SWITCHED SERVICE CONDITIONS (Cont'd) The following services will not be provided within the DSS facility: Access Lines in Schedule Feature Groups A, B, C, or D Other private line/access services Datapath, Dialan Service , Switched 56 Service Joint User service Foreign Exchange Service Identified Outward Dialing Customers are required to provide muxing/demuxing, at the customer premises, for analog trunks riding the DS1 facility. Line Power option is not available with DSS The DSS facility cannot be purchased without a minimum of eight individual switched access trunks. 10.Customers who wish to have incoming calls to a busy line overflow to other of the customer s lines which are not busy must subscribe to Call Forward Busy for each line that is to have the overflow capability. Rates and Conditions for Call Forward Busy are found in Schedule 33. 11.Where more than one trunk group is requested on a DSS service, there will be a minimumof 8 trunks in each group. (N) Advice No. 2001-Issued February 16, 2001 Effective March 16 2001Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, TariffsDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MAR 5 - 'MAR16' tl\.SECRETARY IPUC-Original Sheet No. 20.4 CenturyTei of the Gem State, Inc. SCHEDULE 20 (N) DIGITAL SWITCHED SERVICE RATES # Non-recurring Charqe Monthly Rate - DSS facility and common equipment per 24 channel facility - DSS loop transport, per facility Each mile over 3 miles $500.$100. $ 40. - Trunks (Minimum of 8 Trunks Required , per Trunk group) - In-only trunk - Out-Only trunk - Two-way trunk - In-only trunk with DID (1) - Two-way trunk with DID and answer supervision (1) $ 31. 31. 31. 31. $ 32. 32. 32. 32. 31.32. Individual Non-recurrinq Charqes The NRC's for individual trunks ordered with the initial Digital Switched Services order are waived. When additional trunks are ordered on an existing Digital Switched Services facility the normal non-recurring charges for trunks apply. The NRC for DID features is not waived with the initial order. (1) Requires a DID trunk termination. See Schedule 21 , Direct Inward Dialing (DID) Service.(N) Advice No. 2001-Issued February 16 , 2001 Effective March 16,2001 Issued By CenturyTel of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONBy Pamela Donovan Title Supervisor, Tariff~PPROVED EFFECTIVE MAR 5 - 'MAR 16 ' l1). SECRETARY IPUC-Original Sheet No. 21. CenturyTei of the Gem State, Inc. SCHEDULE 21 (N) DIRECT INWARD DIALING (DID) GENERAL This service is furnished subject to central office capacity for facilities and telephone number availability and compatibility of PABX facilities. The service includes central office switching equipment necessary for in-dialing from the exchange and toll network directly to stations associated with customer premises located equipment. The customer must subscribe to a sufficient number of trunks to insure service standards as determined by the Telephone Company. The service must be provided on all lines in a trunk group arranged for inward service. Operational characteristics of interface signals between the Telephone Company provided connecting arrangements and the customer-provided equipment must conform to the rules and regulations the Telephone Company considers necessary to maintain proper standards of service. The Telephone Company shall not be responsible to the customer or authorized user or joint user if changes in protection criteria or in any of the facilities, operations or procedures of the Telephone Company render any facilities provided by a customer authorized user or joint user obsolete or required modification or alteration of such equipment or system or otherwise affect its use or performance. Directory listings will be provided in accordance with the regulations of the "Directory Listings" section of this tariff for applicable associated exchange service. DID numbers furnished herein are not entitled to free directory listings. Customer-provided equipment must be arranged by the customer to provide for the intercepting of assigned but unused station numbers.(N) Advice No. 2001- Issued February 16, 2001 Effective March 16,2001 Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs..AHO PUBLICIU I ITIES COMMISSIONAPPROVED EFFECTIVE MAR 5 - 'MAR 16' tn. SECRETARY IPUC-Original Sheet No. 21. CenturyTei of the Gem State, Inc. SCHEDULE 21 (N) DIRECT INWARD DIALING (DID) GENERAL (Continued) Where DID is requested on more than one group of trunks of lines, each such group shall be considered a separate service. 10.The rates herein contemplate the use of standard equipment and serving arrangements and are in addition to rates and charges for the service with which it is furnished. When equipment or service of a special type is requested and provided , rates and charges are related to the costs involved to meet the individual requirements of each case. 11.The contract period for this service is five years from the date of installation. In case of discontinuance or reduction of service within the minimum contract period , a termination charge applies as shown below; this charge is reduced by 1/60 for each full month that the service is provided. RATES AND CHARGES Installation Charqe Monthly Rate Direct Outward Dialing Trunk, each DID Trunk Termination (1 way), each. . . . . . . . . . Group of 20 numbers , each group. . $50. $20. $19.00* $10. * In addition to the prevailing rates and installation charges for PABX trunks, DSS, WATS lines tie lines, FX lines, etc. ** Prevailing rate and installation charge for a PABX trunk.(N) Advice No. 2001-Issued February 16, 2001 Effective March 16, 2001 Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE MJ\R5-MAR 16 ' ~Jf).SECRETARY IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC- Second Revised Sheet No. 24. Canceling First Revised Sheet No. 24.MM3 - ' CenturyTei of the Gem State, Inc. ~~. SECRETA SCHEDULE 24 DIRECTORY ASSISTANCE SERVICE LOCAL DIRECTORY ASSISTANCE Directory Assistance (DA) Service provides customers assistance in determining telephone numbers. The charges set forth below apply when customers served by the Company request assistance in determining telephone numbers of customers (1) who are located in the same local service area or (2) who are not located in the same local service area but who are located within the Boise LATA for which the Company contracts for centralized Directory Assistance Service. RATES There is a maximum of two requested telephone numbers per customer call. Call to DA via: Customer direct dials , per call Customer places call through operator, per call CONDITIONS The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Call allowances are not transferrable between separate accounts of the same customer. Advice No. 2003- Issued: January 27 2003 Effective March 4 2003 Issued By CenturyTel of the Gem State, Inc.By: Pamela Donovan Title Supervisor, Tariffs MAR 4- ' (T) (T) (I) (I) (T) (T) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC- First Revised Sheet No. 24. Cancels Original Sheet No. 24. CenturyTei of the Gem State, Inc.d). SECRETARV MAR 3 - ' SCHEDULE 24 DIRECTORY ASSISTANCE SERVICE LOCAL DIRECTORY ASSISTANCE (Continued) CONDITIONS (Continued) Charges for Directory Assistance Service are not applicable to calls placed from: Customers who are unable to use a directory because of a visual or physical handicap. WATS. Customers making emergency calls directed to the "0" operator or 911 (where available). Patient residential service provided in health care facilities. Monthly billing detail , other than that listed on the customer s monthly bill is not available.5. No service and equipment charge applies to establish or remove a directory assistance exemption. Advice No. 2003- Issued: January 27 2003 Effective March 4 2003 Issued By CenturyTel of the Gem State, Inc.By: Pamela Donovan Title Supervisor, Tariffs MM 4- ' (T) (T) (T) (T) (T) IPUC- IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE Original Sheet No. 24. CenturyTei of the Gem State, Inc. MAR3- 'MAR 4 - ' Jf).SECRETARY SCHEDULE 24 DIRECTORY ASSISTANCE SERVICE NATIONAL DIRECTORY ASSISTANCE SERVICE (N) DESCRIPTION National Directory Assistance Service is provided to customers of the company for the purpose of requesting telephone numbers of individuals or businesses who are located outside the customer s local Directory Assistance service area. CONDITIONS There are no call allowances or exemptions for National Directory Assistance customers. If a customer dials Directory Assistance for the purpose of obtaining a National Directory Assistance listing, and also asks for a listing within their local Directory Assistance service area, the charge for National Directory Assistance applies. A maximum of two requested telephone numbers are allowed per call. Charges apply to each call placed to National Directory Assistance from a Public Access Line. In locations, including Public Access Lines, where the customer has the capability to dial National Directory Assistance but places a call to the National Directory Assistance service attendant via an operator, an additional operator assistance charge may apply in addition to the National Directory Assistance Charge. RATES CHARGE Each call dialed directly by customer $ . (N) Advice No. 2003- Issued: January 27 2003 Effective March 4 2003 Issued By CenturyTel of the Gem State , Inc.By: Pamela Donovan Title Supervisor, Tariffs IPUC- IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE Orignal Sheet No. 24.4 CenturyTei of the Gem State, Inc. MAR3- MAR 4 - '03 SECRETA CONDITIONS SCHEDULE 24 DIRECTORY ASSISTANCE SERVICE DIRECTORY ASSISTANCE CALL COMPLETION (N) DESCRIPTION Where facilities permit, a customer calling for directory assistance may request the completion of local, intraLATA calls to the telephone number that was provided to that customer on the directory assistance call. Directory Assistance Call Completion is available to residence, business, and Public Access Line customers. Directory Assistance Call Completion can be blocked at the originating customer s request. All Operator Service charges apply as appropriate. There are no call allowances; however, the charges and call allowances for Directory Assistance are not affected. RATES The following rate is in addition to the Directory Assistance charge and any charge for intraLATA toll or any local message charge, if applicable. CHARGE Each call completed $0.(N) Advice No. 2003- Issued: January 27 2003 Effective March 4 2003 Issued By CenturyTel of the Gem State, Inc.By: Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9 - IPUC-9 Or iginal Sheet No. 26. 1 ~,.,"'- J2 SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 26 LOCAL OPERATOR SERVICE CHARGES CONDITIONS Local Operator Service Charges will apply on all local exchange operator handled calls under the jurisdiction of this tariff. There are three classes of calls. Charges apply according to the class of call thecalling station selects. The call classes are: - Customer Dialed Calling Card Station-to-Station - Operator-Handled Station-to-Station - Operator-Handled Person-to-Person Customer Dialed Calling Card Station-to-Station - Applies when the calling person: dials the digit zero , plus the telephone number , plus a calling card number (where equipment is available) to complete the call without operator assistance , or dials the digit zero , plus the telephone number (0 + number) to complete the call. Operator assistance is limited to recording the calling card number for billing purposes , or dials the operator and places a calling card Station-to-Station call when equipment capability precludes either of the foregoing. Operator-Handled Station-to-Station - Applies when calls are completed with the assistance of an operator unless another Operator Handled charge applies , or the call is being placed for a calling party identified as handicapped and unable to dial thecall because of that handicap. Operator station-to-station also applies when calls originate at a coin telephone and when a customer asks that a completed dial station-to-station call be billed to another telephone number. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUl23 JUl9- ' IPUC-9 Original Sheet No. 26.2 ~e:... J2 ~SECRETARY CenturyTel of the Gem State . Inc. SCHEDULE 26 LOCAL OPERATOR SERVICE CHARGES 1 (Cont Operator-Handled Person-to-Person - Applies when a calling station names the particular party to be reached by an operator. The party may be: - A person - A mobile station - A station , department customer-provided PBX or office reached through a Company or attendant. Person-to-Person also applies when the calling party: - Cannot speak to the intended person or station but agrees to speak to someone else. - Requests an operator to make arrangements with a person to receive a call at a specified time. Service charges also apply for Busy Line Verification or Busy Line Interrupt. Busy Verification and Interrupt Service provides a calling party with: - Information about the status of a line as to whether it is available to be called. - The ability to interrupt a conversation already in progress in emergency situations. A Busy Verification or Interrupt Charge is applicable only on lines verified as having a conversation in progress or asavailable to be called. A charge will no be applicable for requests for verification of a line when the line is determined to have a maintenance problem. No verification or interrupt charge will apply if the requesting customer identifies that the call is from an authorized Public Emergency Agency. An authorized Public Emergency Agency is defined as a government agency which is operated by the Federal State or local government and has the capability and legal authority to provide prompt aid to the public in emergency situations. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE IPUC-9 Original Sheet No. 26. JJl 23 98 JUL 9 - ~~ J2 SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 26 LOCAL OPERATOR SERVICE CHARGES RATES The charges for all Local Operator Handled Services are billed to the calling party, unless the charge is billed to the called party as a collect call and the charge is accepted by the called party; or , the charge is billed to an authorized third telephone number , authorized calling card , or special billing number. The charges cannot be billed to a payphone. NONRECURRING CHARGE Customer Dialed Calling Card Operator Handled Station-to-Station 1. 20 Operator Handled Person-to-Person Busy Line Verification Busy Line Interrupt Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-Original Sheet No. 27. CenturyTel of the Gem State, Inc. SCHEDULE 27 N11 ABBREVIATED DIALING CODES (N) Description Abbreviated dialing codes enable callers to connect to a location in the phone network that otherwise would be accessible only via a seven or ten-digit telephone number. The network must be pre-programmed to translate the three-digit code into the appropriate seven or ten-digit telephone number and route the call accordingly. For N11 codes, the first digit can be any digit other than 1 or 0 and the last two digits are both 1. The following N11 abbreviated dialing codes were assigned for specific uses by FCC Decision Nos. 97-51 and 00-136, issued in CC Docket 92-105: 211 - Community Information and Referral Services 311 - Non-Emergency Governmental Services 511 - Traffic and Transportation Information 711 - Telecommunications Relay Service 811 - One-Call Notification Systems Terms and Conditions The offering of these abbreviated dialing codes can be delivered via regular exchange access lines (by individual business line, residential line , PBX trunks, etc. Access to these abbreviated dialing codes is not available through the following dialing arrangements: , 0- (credit card, third-party billing, collect calls) 101XXXX Operator assisted calls will not be completed.(N) Advice No. 06- Issued: August 17 , 2006 Effective: September 16 2006 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE SEP 11 'SEP 16 ' 1ft SECRETARY IPUC-Original Sheet No. 27. CenturyTel of the Gem State , Inc. SCHEDULE 27 N11 ABBREVIATED DIALING CODES (N) Terms and Conditions (Cont' The Company will provide only the delivery of the calls. The entity that has been granted authorization to use the N11 abbreviated dialing code will be responsible for providing any announcements and services to the callers. Directory listings may be provided for N11 services under the terms, conditions, and rates specified in this tariff. The N11 subscriber is restricted from selling or transferring the N11 code to an unaffiliated entity, either directly or indirectly. Calls to the N11 code that translate to a disconnected number will be routed to intercept for a maximum of 60 days when the N 11 provider is a Company subscriber. Disputes regarding geographic coverage by two or more N11 subscribers will be referred to the Idaho Public Utility Commission. Only a single seven or ten-digit local number or a single ten-digit toll free number may be used as the point-to-point number. The N11 subscriber should work separately with cellular or wireless companies to ascertain whether cellular or wireless customers will be able to reach referral servicesprovided by dialing N11. (N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE SEP 11 'SEP 16 ' ~l1\.SECRETARY Advice No. 06- Issued: August 17, 2006 Effective: September 16, 2006 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-Original Sheet No. 27. CenturyTel of the Gem State, Inc. SCHEDULE 27 N11 ABBREVIATED DIALING CODES (N) Terms and Conditions (Cont' 10.N 11 will be provided under the following conditions: The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant. The N11 subscriber is responsible for obtaining all necessary permission licenses , written consents, waivers and releases and all other rights from all persons whose work, statements or performances are used in connection with the service, and from all holders of copyrights, trademarks, and patents used in connection with said service. The N11 subscriber will be liable for, and will indemnify, protect, defend and save harmless the Company against all suits, actions, claims, demands and judgments, and all costs, expenses and counsel fees incurred on account thereof, arising out of and resulting directly or indirectly from the service or in connection therewith, including but not limited to, any loss, damage , expense or liability resulting from any infringement or claim of infringement , or any patent, trademark, copyright, or resulting from any claim of liable and slander. Suspension of N11 Service is not allowed. The N11 subscriber will respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11. requested by the Company, the N11 subscriber will assist the Company in responding to complaints made to the Company concerning the subscriber N11 service.(N) IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE SEP 11 'SEP 16 ' &..... Ift SECRETAJ:lV Advice No. 06-04 Issued: August 17 , 2006 Effective: September 16, 2006 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IPUC-Original Sheet No. 27.4 CenturyTel of the Gem State, Inc. SCHEDULE 27 N11 ABBREVIATED DIALING CODES (N) Terms and Conditions (Cont'd) 10. 11. (Cont'd) The Company will provide both oral and written notification when a N11 subscriber s service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11. The Company reserves the right once notification is made to institute protective measures up to and including termination at any time and without further notice. The Company may take protective measures when the N11 subscriber makes no modification or is unwilling to accept modification in method of operation , or continues to cause service impairments. The following conditions apply if the N11 subscriber provides a pre-recorded announcement: The N11 subscriber will provide the announcements. The Company will provide only delivery of the call. The provision of access to the N11 network by the Company for the transmission of announcements or recorded program services is subject to the availability of such facilities and the requirements of the local exchange network. The N11 subscriber assumes all financial responsibility for all costs involved in providing announcements or recorded program services including, but not limited to, the recorder-announcement equipment producing the recording, advertising and promotional expenses. The N11 subscriber assumes all financial responsibility, according to other specific rates and charges under tariff, for all facilities required to connect the recorder-announcement equipment located on the subscriber s premises. (N) Advice No. 06- Issued: August 17, 2006 Effective: September 16,2006 Issued ByCenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC Ul1UTIeS COMMJSSfONAPPROVED EFFECTIVE SEPll '35 Sf? 16 ' t-11 SECRETARY IPUC-Original Sheet No. 27. CenturyTel of the Gem State, Inc. SCHEDULE 27 N11 ABBREVIATED DIALING CODES (N) Terms and Conditions (Cont'd) 12.The Company may take all legal and practical steps to disassociate itself from N11subscribers whose business and/or public conduct (whether demonstrated or proposed) is of a type that in the Company s discretion generates unacceptable levels of complaints by end users. 13.The Company will not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties in Company facilities and equipment or on equipment owned or leased by the subscriber. 14.The Company, its employees, or its agents are not liable to any person for civil damages resulting from or caused by any act or omission in development, design installation , operation , maintenance, performance or provision of N11 service except for willful or wanton misconduct. Rates Initial Setup, Per Host Switch and/or Stand Alone Switch(1) Nonrecurring Charge $300. Subsequent Changes Per Host Switch and/or Stand Alone Switch(1)$ 50.(N) (1 )There is only one host switch for CenturyTel of of the Gem State, Inc. and this charge will only apply once per order. Advice No. 06- Issued: August 17, 2006 Effective: September 16 2006Issued By CenturyTel of the Gem State, Inc. . . , . By Pamela Donovan Title Supervisor, Tariffs .DAHO~l1CtffilLJfiJ1JESCOMMlSSlONAP.P.ROVED iEFFECIrVE SEP 1.11. ~CJ6 SfP 16 ' ~:m'SECBETARV IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 'JUL 9-:98 IPUC-9 Or igina1 Sheet No. 28. 1 ~""dL J2 SECRETARY CenturyTe1 of the Gem State, Inc. SCHEDULE 28 PRIVATE LINE SERVICE Applicable to private line service and is applicable in all exchanges. RATES Rate Per Month Installation Move Charge Interexchange or Interoffice Facilities Per mile of circuit or fraction thereof $ 5. Local Channel Facilities (2-Wire Facility) First one-half mile of circuit or fraction thereof Each additional one-fourth mile of circuit or fraction thereof 1. 00 Station Terminations Each termination 1. 00 See Schedule 2 Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTe1 of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 ' IPUC-9 JUl9- ' Or iginal Sheet No. 28. 2 ~nA. J2. ~ ~c.- "-SECRET CenturyTel of the Gem State J Ine. SCHEDULE 28 PRIVATE LINE SERVICE CONDITIONS The service offered in this schedule is applicable to service furnished entirely within the exchanges served by this company. Private line service is available for transmission of information within the voice frequency range including the following services: telephone , teletype , data , and control channels. The same installation charges and move and change charges as pre- scribed for business exchange access lines apply to private lines. Unusual installations or moves will be made on a labor and material cost basis. The circuit rate is determined by actual mileage of circuit involved. Where a local channel involves several branches or different cable pairs , the total circuit mileage will be determined by separately measuring the circuit length of each leg of the multiple circuit arrangement to the nearest one-half mile or fraction thereof. The signal level and frequencies used with private line service shall be subject to the approval of the Company. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl23 'JUl 9 - IPUC-9 Original Sheet No. 30. ~~ J2 ~SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 30 CONNECTION WITH MISCELLANEOUS COMMON CARRIERS RATES Rate Per Month Each user of service from the Miscellaneous Common Carrier I s base station $ 1. Each access line PBX Trunk Rate CONDITIONS This service is provided to connect the radio telephone system of a Miscellaneous Common Carrier to the exchange and toll lines of the Company. The connection equipment will be provided by the Company. To be eligible to interconnect , the Miscellaneous Common Carrier must have obtained proper Federal Communications Commission Authority to operate within the State and shall have met the requirements of the State Regulatory Commission. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs mAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl 23 IPUC-9 JUt 9 - ~na- J2 SECRETARY Or iginal Sheet No. 31. 1 CenturyTel of the Gem State) Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS General Customer-provided terminal equipment and customer-provided communica- tions systems may be connected with the facilities furnished by the Company for telephone service as provided in these conditions. Where telephone service is used in connection with customer-provided terminal equipment or communications systems , the operation character- istics of such equipment or systems shall be such as not to interfere with any of the service offerings by the Company. Such use is subject to the further provisions that the customer-provided equipment or systems do not endanger the safety of Company employees or the public; damage , require change in or alteration of , the equipment or other facilities of the Company; interfere with the proper functioning of such equipment or facilities; impair the operation of the telephone network or otherwise injure the public in its use of the Company services. Upon notice from the Company that the customer-provided equipment or system is causing or is likely to cause such hazard or interference , the customer shall make such change as shall be neces- sary to remove or prevent such hazard or interference. The Company shall not be responsible for the installation, operation or maintenance of any customer-provided terminal equipment or communi- cations systems. Telephone service is not represented as adapted to the use of customer-provided equipment or systems. Where such equip- ment or systems are connected to Company facilities, the responsibility of the Company shall be limited to the furnishing, operation and maintenance of such facilities in a manner suitable for telephone service. The Company shall not be responsible for the through trans- mission of signals generated by the customer-provided equipment or systems or for the quality of , or defects in , such transmission , or the reception of signals by customer-provided equipment or systems. Advice No. Issued Issued By 98-7 June 8 , 1998 Effective July 9 , 1998 CenturyTel of the Gem State , Inc.Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JJl 23 JUL 9 - IPUC-9 ~A.j2 ~SECRETARYOr iginal Sheet No. 31. 2 CenturyTel of the Gem State. Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER - PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) General (Continued) The Company shall not be responsible to the subscriber or otherwise if changes in the criteria contained in these conditions or in any of thefacilities, operations or procedures of the Company render any customer- provided equipment or facilities obsolete or require modification or alteration of such equipment or otherwise affect its use or performance. The provisions of this tariff shall not be construed or applied to bar a customer from the connection of customer-provided private mobile radio-telephone systems with telephone service furnished by the Company for voice communications through customer-provided equipment which effects such connections externally to Company-provided telephone by means of an acoustic or inductive connection for transmitting and/or receiving. Where any customer-provided equipment or system is used with telephone service in violation of any of these conditions , the Company will take such immediate action as necessary for the protection of the network and will promptly notify the customer of the violation. The customer shall discontinue such use of the equipment or system or correct the violation and shall confirm in writing to the Company within 10 days following the receipt of written notice from the Company that such use has ceased or that the violation has been corrected. Failure of the subscriber to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in suspension of the subscriber s service until such time as the subscriber complies with the provision of thistariff. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 ' IPUC-9 Original Sheet No. 31. JUl9- ~nA. f7 LL~ - ..)C. --~SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Terminal Equipment Data Transmitting and/or receiving terminal equipment (Data Access Arrange- ment) Customer-provided data transmitting and/or receiving terminal equipment which involves direct electrical connection to the facilities furnished by the Company may be used with such facilities on a two-point basis either through Data set which shall perform the functions of network control signal- ing, conditioning the data signals generated by the customer-provided equipment to signals suitable for transmission by means of Company facilities and conditioning signals transmitted by means of Company facilities to data signals suitable for reception by customer-provided equipment. Data access arrangement for use with the network control signaling unit through which the customer- provided equipment shall perform the data signal conditioning referred to above. To protect the telephone network and the services furnished to the general public by the Company from harmful effects , the customer-provided data transmitting equipment must comply with the minimum network criteria given in these conditions. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUL 23 'JUL 9 - Or iginal Sheet No. 31. ~/7~ j2. ...Jk .(~~ ~SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Connection with customer-provided recording and producing equipment Customer-provided recording and reproducing terminal equipment may be used in connection with telephone service for the following purposes and subject to the following conditions: Recording of two-way telephone conversations: (1)Connection of customer-provided voice recording equipment with facilities of the Company for the recording of telephone conversations shall be made only through recorder-connector equipment which contains a recorder tone device automatically producing a distinctive recorder tone that is repeated at intervals of approximately fifteen seconds when the recording equipment is in use. ( 2)Direct electrical connection shall be made only through recorder connector equipment furnished, installed and main- tained by the Company. ( 3)Connection may be made through portable recorder connector equipment provided such equipment is obtained from and is maintained by the Company. The portable recorder connector equipment shall be connected with the telephone line through jacks installed by the Company on each line or at each station used for recording purposes , except that where recording is done at a cord switchboard a portable jack box supplied and maintained by the Company may be used. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE Jtl. 23 JUL 9 - IPUC-9 Original Sheet No. 31.~n.t'2- J2 SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Connection with customer-provided recording and producing equipment (Continued) (Continued)a. Recording of two-way telephone conversations:(Continued) ( 4)The customer-provided voice recording equipment shall be so arranged that at the will of the user it can be physically connected to and disconnected from the facilities of the Company or switched on and off. Recording of incoming messages: (1)Direct electrical connection of customer-provided recording equipment with the facilities of the Company for the record- ing of incoming messages only shall be made through connec- tion equipment furnished , installed and maintained by the Company. Such connecting equipment permits an attendant to use telephone sets furnished on the same line to monitor the recording of incoming messages but physically prevents recording during two-way telephone conversations. A recorder tone is not required. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 Original Sheet No. 31. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE JUl23 '98 JUl 9- ' J2 ~SECRETARV CenturyTel of the Gem State, Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Communications Systems Customer-provided communications systems , etc. Miscellaneous Common Carrier (1)All such connections of Miscellaneous Common Carrier provided radiotelephone systems shall be made under and in accordance with the provisions of agreements made by and between the Miscellan- eous Common Carrier and the Company. Network Protection Criteria To protect the telephone network and services furnished to the general public by the Company from harmful effects , customer-provided equipment must comply with the following minimum network protection criteria: To prevent excessive noise and crosstalk in the network from: Customer-provided data transmitting equipment: (1)Through data access arrangement: The power of the signal at the central office shall not exceed 12 db below one milliwatt when averaged over any three second interval. The power of the signal which may be applied to the interface located on the customer premises in no case shall exceed one milliwatt. (2)Acoustic , inductive connections: The power of the signal which is applied to the network control signaling unit located on the customer s premises shall be limited so that the signal power at the input of the Company s line does not exceed 9 db below one milliwatt when averaged over any three second interval. The Company, at the customer s request , will specify for each cus-tomer location , the signal power at the input of the Companyline, which in no case shall exceed one milliwatt. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC-9 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE Or iginal Sheet No. 31. 7 JUl23 ' J2. ~~~~ SECRETARY JUL 9 - CenturyTel of the Gem State , Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Network Protection Criteria (Continued) To prevent excessive noise , etc. (Continued) Customer-provided voice transmitting equipment: (1)Through connecting arrangement: The power of the signal at the control office shall not exceed 12 db below one milliwatt when averaged over any three second interval. The power of the signal which may be applied to the interface in no case shall it exceed one milliwatt. ( 2)Acoustic , inductive connections: The power of the signal which is applied to the network control signaling unit located on the customer s premises shall be limited so that the signal power at the input of the Company line does not exceed 9 db below one milliwatt when averaged over any three second interval. Customer-provided communications systems: (1)Through connecting arrangement: The power of the signal at the central office shall not exceed 12 db below one milliwatt when averaged over any three second interval. The power of the signal which may be applied to the interface located on the customer premises in no case shall exceed one milliwatt. ( 2)Acoustic , inductive connection: The power of the signal which is applied to the network control signaling unit located on the customer s premises shall be limited so that the signal power at the input of the Company line does not exceed 9 db below one milliwatt when averaged over any three second interval. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf'ECT/VE JUl23 'JUl 9 - IPUC-9 Original Sheet No. 31. 8 ~.oi.. J2 SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 31 CONNECTION WITH CUSTOMER-PROVIDED TERMINAL EQUIPMENT AND COMMUNICATIONS SYSTEMS CONDITIONS (Continued) Network Protection Criteria (Continued) To protect other services: The input to the Company line must meet the following limits: (1)The power in the band from 3 995 Hertz to 4 005 Hertz shall be at least 18 db below the power of the signal as specified in above. ( 2)The power in the band from 4 005 Hertz to 10 000 Hertz shall not exceed 16 db below one milliwatt. (3)The power in the band from 10 000 Hertz to 25 000 Hertz shall not exceed 24 db below one milliwatt. ( 4)The power in the band from 25 000 Hertz to 40 000 Hertz shall not exceed 50 db below one milliwatt. To prevent the interruption or disconnection of a call or interference with network control signaling: It is necessary that the input to the Company line located on the cus- tomer s premises at no time have energy solely in the 2 450 to 2 750 Hertz band. I f the power is in the 2 450 to 2 , 750 Hertz band, it mus t not exceed the power present at the same time in the 800 to 2 450 Hertz band. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBUC UTILITIES COMMISSIONAPPROVED EFF'ECTIVE JUl 23 JUl9- '98 IPUC-9 Original Sheet No. 32.~noa.. J2 ~j ..... SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 32 TOLL RATE POINTS LOCALITY OR EXCHANGE Bruneau 7244 7778 Grand View 7226 7829 Richfield 7158 7525 Grasmere-Riddle 7402 7808 Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC- Third Revised Sheet No. 33. Cancels Second Revised Sheet No. 33. CenturyTel of the Gem State, Inc. SCHEDULE 33 CUSTOM CALLING SERVICE Applicabilitv Applicable to business and residence one-party service. RATES Monthly Rate Call forwarding, each line equipped $ 2. Call Forwarding When Busy Call Forwarding Don t Answer Enhanced Call Forwarding (When Busy and Don t Answer) 1.75 1.75 Trunk Hunting 1.50 2. Speed calling, each line equippeda. 8 number repertoryb. 30 number repertory (T) 1.50 Way calling, each line equipped (T) (T)Call waiting, each line equipped 5. Distinctive Ring $3.(N) (T)6. Two feature calling, call waiting and three-way calling, per line equipped 00**(C) (T)Package calling, call forwarding, three-way calling, call waiting, plus 8 number speed calling, per line equipped 7.25**(C) *No Non-Recurring Charge applies for the installation or change of Custom Calling Service features. **This service is grandfathered to existing customers at existing locations.(N) Advice No. 2003- Issued April 17, 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBliC UTILITIES COMMISSIO~APPROVED EFFECTIVE MAY 9 - ' MAY 1 8 " ~li).SECRETARY IPUC-First Revised Sheet No. 33. Cancels Original Sheet No. 33. CenturyTel of the Gem State, Inc. SCHEDULE 33 CUSTOM CALLING SERVICE CONDITIONS 1. These rates are in addition to all other rates and charges for business and residence telephone service. 2. These features are furnished with one party line service only, excluding payphone and foreign exchange services. They are provided subject to the availability of suitable facilities. 3. Call forwarding provides for the transfer to another telephone of incoming calls by dialing a code and the telephone number of the service to which the calls are to be transferred. Any message toll charges applicable to the forwarding are assessed to the customer with the call forwarding feature. Call Forwarding Don t Answer allows a customer to have an incoming call forwarded if the customer does not answer within a pre-determined number of rings. Call Forwarding When Busy allows a customer to have an incoming call forwarded if the called number is busy. 4. Speed calling permits a customer to place calls by dialing an abbreviated code instead of the normal directory number. The customer may change his speed call repertory of frequently called numbers. 5. Three-way calling provides for holding an existing call and, by dialing a prefix code and the telephone number of a third telephone, extending the call to that telephone. This feature provides that only one of the three telephones may be outside the local service area of the telephone establishing the three-way call. 6. Call waiting enables a customer to be aware of another incoming call while talking on a call. The called party hears a tone indicating that another caller is waiting. The existing call can be put on hold " or disconnected, and the waiting call can be received. This feature is not available on central office lines arranged for trunk hunting. 7. Distinctive Ring - Distinctive Ring allows the assignment of up to four separate directory numbers to one single-party line. Special line signaling is provided for distinctive ringing, enabling subscribers to differentiate between calls terminating to the different Directory Numbers assigned to their lines. (N) (N) Advice No. 2003- Issued April 17 2003 Effective May 18, 2003Issued By CenturyTel of the Gem State, Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE ~'AY 9 - ' MAY 1 8 Jfi. SECRETARY IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf!ECTIVE JUL 23 JUL 9 - ' IPUC-9 Original Sheet No. 34.J2. SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 34 TOUCH CALLING RATES Rate Per Month Installation Move Charge Touch call service provides for the use of push-button keys and tones in lieu of rotary dials , to or iginate calls. Individual or party line See Sch. 2 Business or residence access line , each No Charge Key system Central office access line , each No Charge See Sch. 2 PBX system , dial and manual PBX trunk each No Charge See Sch. 2 CONDITIONS Touch calling will be provided only where facilities are available. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUl23 'JUl 9 - IPUC-Original Sheet No. 35. ~~ J2 SECRETARCenturyTel of the Gem State, Inc. SCHEDULE 35 CONCURRENCE IN REGULATIONS AND RATES Wide Area Telephone Service CenturyTel ofthe Gem State, Inc. concurs in the rates, rules and regulations governing wide area telephone service as filed under the Exchange and Network Services Tariff, Section A 7, by US WEST COMMUNICATIONS with the Idaho Public Utilities Commission. CenturyTel of the Gem State, Inc. extends this concurrence to any and all changes which may be made subsequent to this date by US WEST COMMUNICATIONS. CenturyTel of the Gem State, Inc. hereby expressly reserves the right to cancel and make void this statement of concurrence at any time as it appears that such cancellation is to the best interest of CenturyTel of the Gem State, Inc., subject to such orders ofIdaho Public Utilities Commission as apply to such cancellation. Advice No. 98- Issued June 8, 1998 Issued By: CenturyTel of the Gem State, Inc. By: Pamela Donovan Effective: July 9, 1998 Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE J.l23 JUL 9 - ' IPUC-9 Original Sheet No. 36. 1 ~4L J2. SECRETARY CenturyTel of the Gem State, Inc. SCHEDULE 36 PAYPHONE SERVICES DESCRIPTION Payphone Services provide telephone service to customer-leased or owned payphones with or without coin collecting devices. Access to the local calling area is provided at a recurring monthly charge. Message Toll Telephone Service access is provided to place operator billed calls. Fraud protection services will be offered where available. CONDITIONS Payphone Service is provided at the option of the customer. Payphone Services do not include a directory listing. Installation , move and change charges will be those applicable to business services. The telephone number provided by the Company will be displayed on the telephone instrument at all times. Requests to Directory Assistance Service originated from Payphones will be billed at the applicable rate of the Directory Assistance Carrier. Payphone Services will have the same repair service that is available to simple business service. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE JUl23 ' JUL 9 - IPUC-9 Original Sheet No. 36. 2 SECRETARY CenturyTel of the Gem State , Inc. SCHEDULE 36 PAYPHONE SERVICES (Continued) CONDITIONS (Continued) The customer shall be responsible for the installation , operation and maintenance of any customer-provided payphones used in connection with this service. All payphones shall provide dial tone first to assure emergency access without the use of a coin. The payphone instrument must allow coin-free operator access and emergency 911 access in any exchange where 911 service is available. Where 911 service is not available , detailed instructions for completing coin-free emergency calls must be posted prominently on the payphone instrument. 10. The information labeling on the instrument should clearly advise the user as to the method of payment required and also must state if the coins will be returned if the called party does not answer. 11. The payphone instrument must be registered under part 68 of the F. C. C. Rules and Regulations , or be connected behind a protective coupler registered under part 68 of the F. C. C. Rules and Regulations. 12. The instrument must comply with the requirements of the Telecommunications for the Disabled Act of 1982 (access to handicapped and hearing aid compatible) . 13. The payphone instrument must be connected to the company s network in compliance with the current National Electric Code and National Electric Safety Code. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSION APPROVED EFFECTIVE JUL 23 ' IPUC-9 Original Sheet No. 36. JUl9- ' ~"- fl ~SECRETARV CenturyTel of the Gem State , Inc. SCHEDULE 36 PAYPHONE SERVICES (Continued) CONDITIONS (Continued) 14. Only one payphone instrument may be connected to a given Payphone Access Line. 15. Payment of Payphone Service , toll message service , operator assistance special tariff charges , or other types of chargeable calls shall be the responsibility of the subscriber to Payphone Service. 16. The Company may require , as a condition of connection , a security deposit to ensure payment. 17. Minimum charges for Payphone Service shall apply when the entire service is discontinued within one calendar month of the service establishment date. The minimum charge will consist of one month s service and feature rates and the non-recurring charges. 18. Each payphone shall carry an information label which identifies the owner and the person to call for reporting problems; the price of a call withinthe local calling area; and , any toll or local calling restrictions suchas minutes of use per coin inserted. 19. The customer is responsible for the provision of booths , shelves directories and all other ancillary equipment. Advice No. 98-7Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTlve JUL 23 ' IPUC-9 Original Sheet No. 36. JUl 9 - '98 ~-'?... J2. ~~. - SECRETARY CenturyTel of the Gem State . Inc. SCHEDULE 36 PAYPHONE SERVICES (Continued) CONDITIONS (Continued) 20. The customer shall be responsible for the payment of a Time and Material Charge for visits by a Company employee to the customer s premises when a service difficulty reported to the Company by the customer is caused by customer-provided equipment. The Company will not respond to trouble reports from end users at a payphone. 21. When any customer-provided equipment is used with telecommunications services in violation of any of the provisions of this tariff , the Company will take such immediate action as necessary for the protection of the telecommunications network , Company employees , and the public; and , will promptly notify the customer of the violation. The customer shall discontinue such use of the equipment or correct the violation and shall confirm in writing to the Company within five (5) days following the receipt of the written notice from the Company, that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above , shall result in suspension of the customer service until such time as the customer complies with the provisions ofthis tariff. 22. The outgoing local message charge applies only to local calls from Public Interest Payphones that are maintained and owned by the Company. 23. All applicable toll and extended area service charges apply to calls from Payphones. 24. Fraud protection provides a signal to the telephone operator that the caller is using a payphone. It will not allow collect and third number calls to be billed to the payphone line and restricts operator assisted toll calls to collect , bill to third party and calling card calls. 25. Central Office Payphone Supervision provides the functionality to recognize coin deposits and return coins to the Payphone user. Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs IPUC- First Revised Sheet No. 36. Canceling Original Sheet No. 36. CenturyTei of the Gem State, Inc. IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE OCT 1 0 '00 OCT 1 5' ~dl~ SECRETARv SCHEDULE 36 PAYPHONE SERVICES (Continued) RA TES*MONTHLY RATE 1. Payphone Access Line 2. Central Office Payphone Supervision See Schedule 1 (C) (D) Nonrecurring Charae 4. Fraud Protection $10. 5. Local Operator Service Charges See Schedule 26 The F.C. Multiline Subscriber Line Charge will apply for all Payphone Access Lines. Advice No. 2000-Issued: September 5, 2000 Effective: October 15, 2000 Issued ByCenturyTel of the Gem State, Inc. By Pamela Donovan Title Supervisor, Tariffs IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE JUL 23 JUL 9- ' IPUC-9 Original Map Sheet No. Ml ~nd4- J2 ,(~c,o-SECRETARY CenturyTel of the Gem State , Inc. EXCHANGE MAPS Exchange Map Number Bruneau Exchange Map Bruneau Base Rate Area Map Grand View Exchange Map Grand View Base Rate Area Map Grasmere-Riddle Exchange Map Richfield Exchange Map Richfield Base Rate Area Map M 2 M 3 M 4 M 5 M 6 M 7 M 8 Advice No. 98-7 Issued June 8 , 1998 Effective July 9 , 1998Issued By CenturyTel of the Gem State , Inc.By Pamela Donovan Title Supervisor , Tariffs - - - -