20200722Amended Tariff No 20-03.pdf

Jan Noriyuki
From:
Sent:
To:
Subject:
Attachments:
Hazlett, Marla J < [e-mail]>
Wednesday, July 22,2020 2:42 PM
Diane Hanian
For Notification Today: Amended 1D2020-06ct-gem Discontinue Prorates
1D2020-06 ct-gem Cat 2 Pgs Amended.pdf
Notification/File Date: July 22, 2020
These proposed revisions revise and replace revisions originally submitted on behalf of CenturyTel of the Gem State lnc.,
d/b/a CenturyLink, under Transmittal No. 20-03-gem. That filing proposed the standardization and simplification of
discontinuance of service provisions for customer-requested termination of residential service. This amended filing
includes exceptions to the proposed discontinuance process and proposes a revised effective date of August 14,2020.
CenturyLink and Staff have discussed the changes and agree they are appropriate. Please replace pages initially
submitted under this Transmittal No. 20-03-gem with the attached.
Attached, please find the PDF version of the proposed changes
Thank you for your attention
Marla Hazlett
Senior Government Operations Analyst
1025 Eldorado Blvd, Broomfield CO, 80021
Room 44A-F2
Marla. [e-mail]
flH CenturyLink'
This communication is the propefi of CenturyLink and may contain confidential or privileged information. Unauthorized
use of this communication is strictly prohibited and may be unlawful. lf you have received this communication in error,
please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
1
Ltr-r- r- - !'; r '
CenturyTel of the Gem State,Inc. d/b/a Centurylink
General Exchange
Catalog No. 2
Issued: 07-22-2020
TERMS AND CONDITIONS
Page 9
Release 2
Effective: 08-14-2020
TERMS AND CONDITIONS
No.5
DEPOSITS & TERMINATIONS
We adopt by reference the Rules and Regulations For All Telephone Companies Under the Jurisdiction
of the Idaho Public Utilities Commission as amended in Order No.21767 in Case No. 31.D-R-88-1 by
the Idaho Public Utilities Commission and all amendments to those rules which may be hereafter adopted
by the Idaho Public Utilities Commission.
Customer Requested Termination of Service
When business service is terminated at the customer's request after the minimum service period
or initial contract period has been met, service will be discontinued immediately, and a final bill
will be issued in accordance with Terms and Conditions No.6, Rendition and Payment of Bills, E.
Residential customers may request termination of residence service at any time, and service will
be discontinued on the last day of the customer's billing cycle after the minimum service period
has been met. Final charges will be rendered in accordance with Terms and Conditions No.6,
Rendition and Payment of Bills, E.
Residential customers may, however, request immediate disconnection under the following
circumstances, and upon customer request final bills will be prorated on the basis of a 30-day
billing period:
. Military Deploymentr Customer vacating premises prior to end of bill cycle dateo Death of customero Local number portability requesto Financial hardship
(N)
(N)
Transmittal No. 20-03-gem
CenturyTel of the Gem Stater lnc. d/b/a CenturyLink
General Exchange
Catalog No.2
Issued: 07-22-2020
TERMS AND CONDITIONS
Page ll
Release 2
Effective: 08-14-2020
TERMS AND CONDITIONS
No.6
RENDITION AND PAYMENT OF BILLS
D. Payment of Bills
I Payment of bills for telephone service shall be made at the office of the Company or to a duly
authorized collector of the Company.
Closing bills, special bills, bills rendered on vacation of premises or bills rendered to persons
discontinuing exchange service are payable upon presentation. Service Connection Charges
and deposits for the establishment or re-establishment of service are payable before service
is installed or restored.
Restoration of service charges and deposits for the establishment or re-establishment of credit
when applicable are payable before service will be established or restored.
The Company may require the payment of service connection charges before service is
established.
Retroactive billing adjustrnents will not be made for a period exceeding five years
E. Proratine of Openine and Closine Bills
Bills for telephone service are normally rendered on a monthly basis. Bills rendered for
establishment of services and final bills rendered for discontinuation of business services will
be prorated on the basis of a thirty (30) day billing period. Final bills rendered after
customer-requested discontinuance of residential service will not be pro-rated and service
will remain available to the customer until the first day of the customer's next billing cycle,
except as specified otherwise in Terms and Conditions No. 5, Customer Requested
Termination of Service.
2.
3
4.
5.
(c)
Transmittal No.
CenturyTel of the Gem State,Inc. d/b/a CenturyLink
General Exchange
Catalog No.2
Issued: 07-22-2020
SCHEDULE 14
Page 19
Release 3
Effective: 08-14-2020
SCHEDULE 14
PACKAGED SERVICES
t4.tt HOME ,HONE II_.RANDFATHEREDTTJ leont,d)
B. Regulations
Home Phone II customers may terminate their enrollment in the plan at any time upon
notice to the Company, subject to the conditions specified in Terms and Conditions,
Rendition and Payment of Bills, E.
Unless terminated by the Home Phone II customer or the Company, a customer will
rernain enrolled in the plan, as amended from time-to-time, with any applicable changes
in rate, for as long as the plan continues to be offered by the Company.
Home Phone II customers are not eligible for promotional offerings associated with the
features included in the plan, unless specifically provided for in a promotional offering.
Components of Home Phone II will be converted to ala carte rates for the remaining
services if customers remove any of the qualifuing services.
All terms and conditions specified elsewhere for the respective services/features
requested as part ofthis plan shall apply.
Services selected as part of this plan can only be provided where technically available
and compatible with other services the customer may choose to order.
7. Home Phone II cannot be combined with any other discounts unless otherwise specified.
Effective June I l, 2017, Home Phone II is grandfathered for residential customers. Availability to
current customers is limited to lines in seffice at existing locations.
(c)
(c)
2
3
4
5
6
tl1
Transmittal No. 20-03-gem