CANCELLED_CenturyTel of Idaho Inc Wholesale Services.pdf

CenturyTel of Idaho, Inc.
d/b/a CenturyLink (C)
1st Revised Title Page 1

Wholesale Services

Regulations, Rates and Charges
applying to the provision of Wholesale
Services to Carriers
in the service area of
CENTURYTEL OF IDAHO, INC.
dba CenturyLink (C)

Issued: September 22, 2009 Effective: October 19, 2009
Issued by: CenturyLink
By: Chantel Mosby Title: Director, Tariffs
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Oct. 21, 2009 Oct. 19, 2009
Jean D. Jewell Secretary
CenturyTel of Idaho, Inc. d/b/a CenturyLink (C)
1st Revised Title Page 2

Concurring Carriers

CENTURYTEL OF THE GEM STATE, INC.
dba CenturyLink (C)

Issued: September 22, 2009 Effective: October 19, 2009
Issued by: CenturyLink
By: Chantel Mosby Title: Director, Tariffs
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Oct. 21, 2009 Oct. 19, 2009
Jean D. Jewell Secretary
CenturyTel of Idaho, Inc.
Original Table of Contents Page
TABLE OF CONTENTS
Sheet No.
DIRECTORY SERVICESA. ScopeB. CLEC Obligations and ResponsibilitiesC. CenturyTel Obligations and ResponsibilitiesD. Directory AdvertisingE. CooperationF. Sales and Publishing ProceduresG. Limitation of Liability; Indemnity
AssignmentI. Relationship of the parties; Third Party BeneficiariesJ. Confidential InformationK. NoticeL. TaxesM. ProceduresN. Description of ServicesO. Rates and Charges
SERVICE CHARGESA. ScopeB. Service ChargesC. Rates and Charges
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State , Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page
DIRECTORY SERVICES
SCOPE
This catalog sets forth the terms pursuant to which CenturyTel agrees to provide to
Competitive Local Exchange Carrier (CLEC) basic services associated with the
Directories such as publication of listings and distribution (the "Services ). CenturyTel
does not own a directory publishing affiliate. The terms of this catalog are reflective of
the terms provided to CenturyTel by its contracted external directory publishing source.
Conditionally upon agreement by the publisher when required , CenturyTel and CLEC
may, from time to time , agree on the provision of additional services ("Additional
Services ), which shall be furnished pursuant to the terms and conditions set forth in this
catalog. The terms and conditions of this Catalog shall be applicable to all Directories
published during the Term.
CLEC OBLIGATIONS AND RESPONSIBILITIES
The following obligations shall be the responsibility of CLEC, which obligations, unless
otherwise expressly set forth herein , shall be performed within the time frames and in
accordance with the policies and procedures set forth in M. Procedures.
CLEC shall notify CenturyTel 10 days prior to the start of service. Notification shall
be sent to:
CenturyTel
Directory Services
100 CenturyTel Drive
Monroe , LA 71203
(318-388-9000)
Issued: January 24, 2007 Effective: January 24 , 2007
Issued by: CenturyTel of the Gem State , Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 2
DIRECTORY SERVICES
CLEC OBLIGATIONS AND RESPONSIBILITIES (Cont'
CLEC shall transmit to CenturyTel, or such third party publisher as CenturyTel may
designate from time to time ("Publisher ), all Listing Information (as hereinafter
defined) relating to its subscribers ("Subscribers ) who desire published listings
within a CenturyTel Directory, For purposes of this catalog, "Listing Information
shall consist of the Subscriber s name, address, telephone number, desired yellow
pages classified heading (if any), and all other information reasonably requested by
CenturyTel. Under no circumstances shall CLEC provide Subscriber data as a part
of Listing Information for those Subscribers who do not desire published listings.
Listing Information shall be supplied without charge by CLEC, and shall be
transmitted in a format and within the time frames as reasonably directed by
CenturyTel and in accordance with CenturyTel's established standards and
guidelines as may be communicated to CLEC from time to time, and may be used by
CenturyTel in providing Directories in any format and for related purposes.
CLEC shall separately provide CenturyTel or Publisher with Directory delivery
address data for Subscribers, if different from the Listing Information, and for those
Subscribers who do not desire published listings.
CLEC shall promptly, but in any event within ten days, notify CenturyTel or Publisher
of any Directory related inquiries, requests, or complaints that CLEC receives from
Subscribers, and shall reasonably cooperate with CenturyTel and/or Publisher to
resolve such matters in a timely and expeditious manner.
CLEC shall process all Listing Information change requests received from
CenturyTel or Publisher within the time frames established by CenturyTel in its sole
discretion.
Issued: January 24 , 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State , Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 3
DIRECTORY SERVICES
CLEC OBLIGATIONS AND RESPONSIBILITIES (Cont'd)
CLEC shall transmit to CenturyTel or Publisher all information arising from
Subscriber transactions that should result in an addition to, a change in or a deletion
of any Listing Information previously transmitted by CLEC to CenturyTel and held in
CenturyTel's database,
CLEC will pay all costs as set forth in section 0, Description of Services, for
Services, including but not limited to CenturyTel's reasonable expenses associated
with its performance of the obligations set forth in this catalog. Such costs shall
include, but are not limited to, expenses associated with work performed by the
Publisher.
CLEC shall respond within five (5) business days to any request by CenturyTel to
review and correct any Galley Proofs (as hereinafter defined). CLEC expressly
acknowledges that time is of the essence with respect to the publishing cycle of any
Directory. In the event CLEC fails to provide CenturyTel with written notice of any
necessary corrections within the time frame set forth in this provision , such Galley
Proofs shall be deemed to be correct and CLEC shall indemnify CenturyTel for any
claims by Subscribers related to errors in the Directory as published in reliance on
such Galley Proofs.
Upon request, CLEC shall furnish to CenturyTel documentation evidencing
compliance with the requirements of this catalog.
Issued: January 24, 2007 Effective: January 24 , 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 4
DIRECTORY SERVICES
CENTURYTEL OBLIGATIONS AND RESPONSIBILITIES
The responsibilities of CenturyTel and/or Publisher shall be the following:
CenturyTel shall include one standard listing ("CLEC Listing ) for each Subscriber for
whom CenturyTel receives Listing Information in CenturyTel's Directories for the
CenturyTel Local Area. Standard CLEC Listings shall be interfiled with listings of
other local exchange telephone company subscribers and treated in the same
manner as other listings , according to CenturyTel's regular procedures. CenturyTel
shall establish a process that affords CLEC an opportunity to review and correct
Subscriber s alphabetical listings in advance of publication (generally referred to as a
Galley Proof'). Said review process shall be subject to the availability of CLEC
Listings in advance of publication and the time/deadline constraints imposed by
CenturyTel and/or its Publisher, and as set forth in Section 3.g. above. CLEC shallbe responsible for any costs associated with the review process charged
CenturyTel and/or its Publisher.
CenturyTel shall make available, at no charge to CLEC or its Subscribers, one listing
for each CLEC business customer under the appropriate heading in CenturyTel'
applicable classified Directories, such headings and Directories to be determined at
CenturyTel's discretion.
CenturyTel shall include , at no additional charge, CLEC critical contact information
alphabetically (by local exchange carrier) in the information pages of its alphabetical
Directories (but only where such information pages are otherwise included in a given
Directory) for communities where CLEC offers Local Service , in accordance with
CenturyTel's standards for inclusion in a given Directory. For this purpose , CLEC
must: (1) be state certificated, (2) provide local dial tone service within the Directory
distribution coverage area, (3) have executed an Interconnection Agreement with
CenturyTel or a CenturyTel affiliate that has been approved by the State Public
Service or Utility Commission, (4) supply in a timely manner critical contact
information needed by CenturyTel to produce information pages, and (5) ensure that
critical contact information telephone numbers are working numbers. Critical contact
information includes CLEC's name and logo, telephone numbers for telephone
services , billing, and repair services.
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 5
DIRECTORY SERVICES
CENTURYTEL OBLIGATIONS AND RESPONSIBILITIES (Cont'd)
CenturyTel shall not be restricted in supplying to third parties any information
obtained from CLEC regarding its Subscribers as may be required to fulfill regulatory
requirements or as may otherwise be required by law.
CenturyTel shall distribute alphabetical and classified Directories to local Subscribers
at the time the Directory is published, at no charge to CLEC or Subscribers, in
accordance with CenturyTel's procedures, provided that physical Directory delivery
information has been provided by CLEC. Thereafter, and for the life of the Directory,
CenturyTel shall undertake distribution to all new CLEC Subscribers and those
existing Subscribers that need replacement or additional copies ("Secondary
Distribution ) upon CenturyTel's receipt of necessary Subscriber information via
CenturyTel's standard directory service request process ("DSR Process ), such
Secondary Distribution to be in accordance with CenturyTel's standard procedures.
CenturyTel shall make available to CLEC's Subscribers an 800 number to use for
any Secondary Distribution requirements.
DIRECTORY ADVERTISING
This catalog does not cover the provision of Directory advertising. Any purchase of
Directory advertising shall be handled in accordance with the terms and conditions of
CenturyTel's standard Contract for Directory Advertising Services , and at the prices
which CenturyTel may have in effect from time to time.
COOPERATION
CenturyTel and the CLEC agree that cooperation between them will be required to serve
the needs of each Party subscribers most effectively, and agree to exercise
commercially reasonable efforts to achieve the highest quality of service for such
subscribers.
Issued: January 24 , 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State , Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 6
DIRECTORY SERVICES
SALES AND PUBLISHING PROCEDURES
CenturyTel shall maintain full authority over its Directory publishing schedules,
procedures, standards, and practices, and over the scope and schedules of its
Directories. All CLEC listings shall be subject to such publishing schedules, procedures,
standards , and practices, and scope and schedules of CenturyTel's Directories.
CenturyTel shall periodically supply CLEC with updates concerning publishing schedules
and related matters. Nothing in this catalog shall be construed as limiting CenturyTel
from entering into an agreement with a third party, in its sole discretion, to act as
Publisher.
LIMITATION OF LIABILITY; INDEMNITY
CenturyTel's liability to CLEC or any CLEC Subscriber for any errors or omissions in
Directories published by CenturyTel and/or Publisher (including, but not limited to,
any error in any Subscriber or CLEC listing), or for any default or breach of this
catalog, or for any other claim otherwise arising hereunder, shall be limited to
amounts paid by CLEC to CenturyTel under this catalog. CenturyTel shall have no
liability to CLEC'or it'Subscribers for any errors or omissions in any Subscriber or
CLEC listing published by CenturyTel, or for the publication of any Subscriber data
where such Subscriber does not desire a published listing CLEC shall fully
indemnify CenturyTel in accordance with the provisions of Section G.2. following as
to any errors or omissions in a CLEC Subscriber listing. CLEC expressly represents
that it is authorized to enter into this provision on behalf of itself and its Subscribers.
Issued: January 24, 2007 Effective: January 24 , 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 7
DIRECTORY SERVICES
LIMITATION OF LIABILITY; INDEMNITY (Cont'
CLEC agrees to indemnify, defend, and hold harmless CenturyTel , its directors
officers , employees , agents and their affiliates (collectively, the "Indemnified Parties
from all losses, claims, damages, expenses, suits, or other actions, or any liability
whatsoever including, but not limited to , damages, liabilities, costs and attorneys
fees, made or asserted by any third party (including, but not limited to Subscribers)
against the Indemnified Parties and arising out of CenturyTel's performance under
the terms of this catalog, from CLEC's or any third party s use of the information
provided , or from CLEC's performance.
To the maximum extent permitted by the applicable law, in no event shall the
Company or the CLEC be liable for any special, incidental, indirect, or consequential
damages whatsoever including, without limitation , damages for loss of profits or any
other pecuniary loss arising out of or in connection with this catalog, even if such
party has been advised of the possibility of such damages, except where such
damages occur as the result of a breach of confidentiality, or relate to a CenturyTel
indemnity claim.
In the event performance of this catalog is either directly or indirectly prevented or
restricted by reason of fire, flood, earthquake, acts of God, war, revolution, terrorism
embargo, acts of government in its sovereign capacity, labor difficulties , unavailability
of equipment from a vendor, or any other circumstances beyond the reasonable
control and without the fault or negligence of the Party affected, the affected Party,
upon giving prompt notice to the other Party, shall be excused from such
performance on a day-to-day basis to the extent of such prevention or restriction
and the other Party shall likewise be excused from performance of its obligations on
a day-to-day basis, until the delay or restriction has ceased; provided , however, that
the Party so affected shall use diligent efforts to avoid or remove such causes of
non-performance, and both parties shall proceed at the time such causes are
removed.
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 8
DIRECTORY SERVICES
ASSIGNMENT
Any assignment by either Party of any right or duty under this catalog without the written
consent of the other Party shall be void , except that either Party may assign all of its
rights and duties under this catalog to any entity that is a subsidiary or affiliate of that
Party as of the date of assignment without consent, but with written notification and
except that CenturyTel may subcontract the services to be provided hereunder. Any
assignment of any right or duty under this catalog, including but not limited to
assignment to a subsidiary or affiliate, shall not relieve or excuse the assigning Party
responsibility for any performance pursuant to this catalog.
RELATIONSHIP OF THE PARTIES; THIRD PARTY BENEFICIARIES
This catalog does not create any joint venture, partnership, or employment relationship
between the Parties or their employees , and the relationship between the Parties shall
be that of independent contractors. There are no intended third party beneficiaries to this
catalog.
Issued: January 24, 2007 Effective: January 24 , 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 9
DIRECTORY SERVICES
CONFIDENTIAL INFORMATION
The Parties recognize and agree that each Party owns , or otherwise has a
proprietary interest in, certain information which is of a special , unique , or non-public
nature, including, but not limited to: trade secrets; information relating to its business
plans, schedules, operations and affiliations; marketing information; computer
software; and other information relating to such Party, or its suppliers, customers
and affiliates (hereinafter collectively referred to as "Confidential Information
During the service period , the Parties have disclosed , or may hereafter disclose, to
each other some or all of such Confidential Information incident to performance of
the Parties' obligations under this catalog. The receiving party shall preserve
confidence all Confidential Information of the disclosing party, and shall not reveal or
in any way disclose the content or existence of Confidential Information to persons
not authorized in writing by the disclosing party to receive same, and the Parties
shall take all reasonable steps necessary to prevent unauthorized parties, including
local telecom service sales during the listing order process, from obtaining
Confidential Information in the receiving party s knowledge or possession.
The receiving party shall not have an obligation to protect Confidential Information of
the disclosing party which: (i) becomes publicly available other than through the
action of the receiving party, (ii) is rightfully furnished to the receiving party by a third
party without restriction on disclosure, (iii) is furnished by the disclosing party to a
third party without restriction on disclosure, (iv) is previously known by the receiving
party at the time of receiving such information , or (v) is required to be disclosed by
valid order of a court or other governmental body or otherwise required by law.
Each Party will make copies of the Confidential Information only as necessary for its
use under the terms hereof, and each such copy will be marked with the same
proprietary notices as appear on the originals. Each Party agrees to use the
Confidential Information solely in support of this service and for no other purposes.
Confidential Information shall be labeled as such to the extent possible.
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State , Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 10
DIRECTORY SERVICES
NOTICE
Any notice to either Party required or permitted under this catalog shall be in writing and
shall be deemed to have been received on the date of service if served personally, or on
the date five (5) days after posting if delivered by certified mail , or by telecopier with
written confirmation or courier service that obtains written receipt. Notice may also be
provided by facsimile transmission which shall be effective on the next Business Day
following date of transmission , where "Business Day" shall mean Monday through
Friday, except for holidays on which United States mail is not delivered. Any notice shall
be directed to the applicable address indicated below, or such address as the Party to
be notified has designated by giving written notice to the other Party. Notice to the
Company shall be addressed to:
Director, Carrier Relations
100 CenturyTel Drive
Monroe, LA, 71203
TAXES
Any state or local excise, sales, or use taxes (excluding any taxes levied on income)
resulting from performance of this catalog shall be borne by the Party upon which the
obligation for payment is imposed under applicable law, even if the obligation to collect
and remit such taxes is placed upon the other Party. Each Party shall provide the other
Party sufficient notice to protest any taxing jurisdiction s audit claims , and cooperate fully
if an appeal is deemed necessary.
Issued: January 24 , 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page
DIRECTORY SERVICES
PROCEDURES
CLEC to submit directory listing requests for all additions, changes, deletions on a
daily basis via the DSR Process per OBF standard to CenturyTel or its Publisher as
directed by CenturyTel
CLEC to respond to all listing queries and requests for directory listing changes
within two business days
CLEC to assign classified heading for each business customer at the time of
submission of the DSR Process
CLEC to provide delivery address information for each CLEC subscriber either via
the DSR Process or as otherwise directed by CenturyTel
Issued: January 24 , 2007 Effective: January 24 , 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 12
DIRECTORY SERVICES
Description of Services:
Preliminary Pages
Critical customer contact numbers for billing, service, repair
Listing of CLEC name and address in alpha order on page(s) titled "Other
Telephone Service Providers
Directory Listings
A white pages listing for each published CLEC subscriber
A standard regular listing in classified section of directory for each business -
complete list of classified headings and a directory production schedule , with
service order close and galley due dates, will be provided
Fulfillment of orders for directory listings to 3rd party directory publishers on
behalf of CLEC
White Pages Galleys
One white pages galley for each directory to proof prior to publication at no
charge
Additional galleys available upon request
Copies of Directories
One copy of telephone directory to CLEC at time of publication
Delivery of directories to CLEC subscribers, (quantity of 1 per residence and 2
per business unless otherwise specified) during initial and secondary distribution
Directory Service Request
Service order processing to update, establish or change a directory listing
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho, Inc.
Original Page 13
DIRECTORY SERVICES
Rates and Charges
CharQes
Preliminary Pages ................................................................................No Charge
Directory Listings .................................................................................. No Charge
Catalog Items (e.g. additional listings) ....................,.............................Catalog Rate
Order Fulfillment .................................................................................. No Charge
White Pages Galleys - First galley .......................................................No Charge
White Pages Galleys - Each Additional Galley .....................................$150.00 ea.
Listing changes on final galley .............................................................$1.50 each
Copies of Directories ............................................................................No Charge
Directory Service Request to update or establish
(stand alone) a directory listing ............................................................$3.95 per DSR
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho , Inc.
Original Page 14
SERVICE CHARGES
Scope
The purpose of this section is to provide installation rates for services provided by the
company to Competitive Local Exchange Carriers (CLEC) customers.
Service Charges
A service charge is a non-recurring flat charge applicable to the initial establishment
of service. This charge includes but is not limited to:
Establishment of basic access line service to the protector.
Directory service.
Number changes requested by the customer.
Establishment of any service as provided for in this catalog.
Reconnection of service temporarily suspended.
Expediting the establishment of service.
Non-recurring charges are in addition to any other scheduled rates and charges that
normally would apply in this catalog.
The charges specified herein do not contemplate work being performed by the
Telephone Company employees at a time when overtime wages apply, due to the
request of the customer. If the customer requests overtime labor performed or
interrupts work once begun, a charge in addition to the specified charges will be
made to compensate the Company for the extraordinary expenses incurred.
Upon customer request, the Company will perform the work required to determine if
a due date for a service order can be provided that is in advance of the Company
stated standard installation interval for such service. Such requests shall be referred
to as expedite requests, and all such requests shall incur an Expedite Request
Charge whether or not the Company can meet the expedited due date desired by the
customer. The Expedite Request Charge is in addition to all other applicable
nonrecurring charges and applies on a per occurrence basis per service order.
Issued: January 24, 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs
CenturyTel of Idaho , Inc.
Original Page 15
SERVICE CHARGES
Rates and Charges
Service Charges
See Local Exchange tariff for rates and charges.
Expedite Charge
Nonrecurrinq Charqe
a. Per occurrence per service order $150.
Issued: January 24 , 2007 Effective: January 24, 2007
Issued by: CenturyTel of the Gem State, Inc.By: Pamela Donovan Title: Supervisor, Tariffs