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HomeMy WebLinkAbout20160513Application .pdfISG-Telecom Consultants 4274 Enfield Ct., Suite 1600 Palm Harbor, Florida 34685 727-738-5553 May 10, 2016 Ms. Jean Jewell, Commission Secretary Idaho Public Utilities Commission 472West Washington Boise, ID 83702 -RECEIVED 2016 MAY I i PM2�0 D/:.HO ?UBLl0 . : J ILITIL: .. : COMMISSION �Dw-T- l�-o l Re: Chickadee wireless, Inc. Certificate of Public Necessity and Convenience to Provide Resale and Facilities Based Local Exchange Service To whom it may concern: Attached please find an original and seven (7) copies of the petition for a Certificate of Public Necessity and Convenience to Provide Resale and Facilities Based Local Exchange Service along with copies of the petition. Please contact Joseph Isaacs@ ISG-Telecom Consultants if you have any questions. /.?t:IJ I �<..d - /J� c. I cow-r-io-o, :;;o m 0 m N �- f ·-·· 1 • .0;::- "-' r, c.n 0 ,' ?::c -o < .._ro ::£: m ::...., DOCKET NO: Ca\Y:rT-14-01 0 (./) .. 0 z ) ) ) ) ) ) BEFORE THE PUBLIC UTILITIES COMMISSION OF IDAHO IN THE MA TIER OF THE APPLICATION OF CHICKADEE WIRELESS, INC. FOR A CERTIFICATE OF ,PUBLIC CONVENIENCE AND NECESSITY TO PROVIDE FACILITIES BASED AND RESOLD LOCAL EXCHANGE TELECOMMUNTA TIO NS SERVICES IN THE STATE OF IDAHO 1. PROPOSED SERVICE Chickadee Wireless, Inc. intends to become a resale and facilities based CLEC with no other current operations in any other jurisdictions. Chickadee Wireless intends to offer Local Exchange Services throughout its service area. 2. FORM OF BUSINESS Chickadee Wireless, Inc. is an Idaho for profit Corporation located at 913 Main Avenue, St. Maries, Idaho 83861. Chickadee wireless is current a Wireless ISP and not a wireless cell phone company. A list of the owners and managers is listed as Exhibit A. Chickadee Wireless has its Articles of Incorporation to operate in Idaho which is attached as Exhibit B. The registered agent for Chickadee Wireless is the following: Robert C. Sharrett 913 Main Ave. St. Maries, Idaho 83861 3. TELECOMMUNICATIONS SERVICE Chickadee Wireless will begin operations once it has been approved by the Public Utilities Commission. Since Chickadee Wireless intends to be facilities based, there will be some lag time between the certification date and when Chickadee Wireless can first provision services. E. SERVICE TERRITORY E. Chickadee Wireless requests that its service territory be the same as the service territory of Frontier Communications in the non-rural rate centers. b. Chickadee Wireless will use a combination of its own facilities and the facilities of other carriers to provision its telecommunications services. c. Chickadee Wireless does not currently own any equipment within the state of Idaho and will make the decision on equipment depending on the concentration of customers within the service area. E. FINANCIAL INFORMATION Chickadee Wireless provides as Exhibit C its detailed income statement and balance sheet for the previous 12 months. E. 1�INANCIAL INFORMATION Chickadee Wireless provides as Exhibit C its detailed income statement and-bclance sheet for the previous 12 months. 6. TA RIFF FILING Chickadee Wireless provides as Exhibit D a copy of its tariff. 7. INTERCONNECTION AGREEMENTS Chickadee wireless has not yet begun the process of obtaining and interconnection agreement with Frontier Communications and will do so upon approval of the Public Utilities Commission. 8. CUSTOMERCONTACTS All customer service inquiries should be sent to the following: Customer Service 9 1 3 Main Ave. St. Maries, Idaho 83861 208-686-6329 The contact for Commission Staff is the following: Joseph Isaacs % ISG-Telecom Consultants, LLC 4274 Enfield Ct. Suite 1600 Phone: 727-738-5553 E-mail: isaacs@isg-telecom.com 9. COMPLIANCE WITH COMMISSION RULES Chickadee Wireless has reviewed all of the Commission rules and agrees to comply with them and is not requesting a waiver from any of the rules at this time. 10. ESCROW ACCOUNT OR SECURITY DEPOSIT Chickadee Wireless does intend to provide retail telecommunications to the public and will set up an Escrow Account or Security Bond if required by the Commission as a condition of the approval of this petition. Chickadee Wireless does in some cases require its customers to have a deposit on file, but that decision is made on a case by case basis off the credit worthiness of the customer, but requiring a deposit is not a general practice that Chickadee Wireless will engage in. 1 1 . CONCLUSION Chickadee Wireless possess the technical and managerial ability and the necessary financrsl resources to provide competitive local exchange telecommunications services that will serve the public interest,-"" convenience and necessity by providing other carriers the ability to provide telecommunications services throughout the State of Idaho giving customers more choice in their telecommunications service provider. WHEREFORE, Chickadee Wireless, Inc. respectfully requests that the Commission issue an order approving this Application issuing a Certificate of Public Convenience and Necessity to provide local exchange telecommunications services to provide Services in the Proposed Service Area Dated this 9th day of May, 2016 Respectfully Submitted, Isl Joseph Isaacs Joseph Isaacs% ISG-Telecom Consultants 4274 Enfield Ct., Suite 1600 Palm Harbor, Florida 34685 Phone: 727-738-5553 E-mail: isaacs(@,isg-telecorn.com EXHIBIT A OWNERSHIP INFORMATION AND MANAGERS OWNERSHIP LIST and Officer Titles Robert Sharrett - President/ I 00% Owner Joseph Hydzik - CTO ""-- ... EXHIBIT B ARTICLES OF INCORPORATION • ART;ICLES OF INCORPORATION OF CHICKADEE WIRELESS, INC. · - -� FILED iEFF.Ec1'�Vl:::---.. -. 10 JUL 19 AH 8: 30 SEffi()} �AJE KNOW ALL MENBY1HESEPRESENTS, that the undersigned.acting as incorporator of a corporation under the Idaho Business Corporation Act (Act), adopts the following Articles of Incorporation for such corporation: 1. �. The name of the corporation is Chickadee Wireless, Inc. 2. Duration, The corporation shall exist in perpetuity. 3. Registered office and a�ent. The registered office of the corporation is P.O. Box 428, Plummer, Idaho 83851, and the registered agent at that address is Robert C. Sharrett. 349 Rocky Point Loop, PlU111111er ID 83851 4. lncorporators. The name of the incorporator is Robert C. Sharrett. The incorporator's address is 349 Rocky Point Loop Road, Plummer, Idaho 83851. 5. Pwpose. The purpose for which this corporation is org� ; s to provide interenet services, and to conduct transactions of any other lawful business for which corporations may be incorporated under the Act. 6. Directors, AJI corporate powers shall be exercised by or under the authority of, and the business and affairs of the corporation managed under the direction of, its board of directors, subject to any limitation set forth in a shareholder agreement authorized under Section 30-1- 732, Idaho Code. The number of directors constituting the initial board of directors shall be two (2), and the names and addresses of the persons to serve as director until the first annual meeting of shareholders or until their successors are elected and qualified are: Address Robert C. Sharrett Robert Frawley ARTICLES OF INCORPORATION 349 Rocky Point Loop Road Plummer, Idaho 83851 409 S. 3n1 Street St Maries, Idaho 8386\DAIIO SECRETARY If STATE 07/19/2810 85188 a. 11216 CT: 11&41'\ Ill: 12311166 i I 111.11 "' 1111.11 alliSI I "<, ' ---. -. 7. Authomed share�. The aggregate number of shares the corporation is authorized to issue shall be One Hundred Thousand (100,000) shares of non-assessable common stock. 8. Cumulative Voting. All shareholders are entitled to cumulate their votes for directors, that is, they are entitled to multiply the number of votes they are entitled to cast by the number of directors for whom they are entitled to vote and cast the product for a single candidate or distribute the product among two (2) or more candidates. 9. Preemptive Rights. The corporation elects jo have preemptive rights. 10. Indemnification/Liability, To the fullest extent permitted by law, and the Act, this corporation shall have the power to indemnify any person and to advance expenses incurred or to be incurred by such person in defending a civil, criminal, administrative or investigative action, suit or proceeding threatened or commenced by reason of the fact said person is or was a director, officer, employee or agent of the corporation, or is or was serving at the request of the corporation as a director, officer, employee or agent of another corporation, partnership, joint venture, trust or other enterprise. Any such indemnification or advancement of expenses shall not be deemed exclusive of any other rights to which such person may be entitled under any bylaw, agreement, vote of shareholders or disinterested directors or otherwise, both as to action in such person's official capacity and as to action in another capacity while holding such office. Any indemnification or advancement of expenses so granted or paid by the corporation shall, unless otherwise provided when authorized or ratified, continue as to a person who has ceased to be a director, officer, employee or agent and shall inure to the benefit of the heirs and personal representative of such a person. No director or officer shall be liable to the corporation or its stockholders for monetary damages for breach of fiduciary duty except liability for: (i) The amount of a financial benefit received by a director or officer ·"' which he or she is not entitled; (ii) An intentional infliction of harm on the corporation or . the stockholders; (iii) An intentional violation of criminal law; or ARTICLES OF INCORPORATION 2 " . "-I (iv) A director shall also be liable for a violation of Section :,o=--i- �33, Idaho Code. In witness whereof, I have subscribed these Articles oflncorporation this l�-r..i day of July, 2010. ARTICLES OF INCORPORATION 3 EXHIBIT C PROFIT AND LOSS/BALANCE SHEETS 1:40PM 05105116 Accrual f 1sls Chickadee Wireless Inc. Profit & Loss January through December 2015 Ordinary Income/Expense Income 3210-00 · ISP Service Fees 3220-00 • Dish 3225-00 · Hughes Net 3230-00 · Installation & Repairs 3240-00 · Equipment Sales 3241-00 · Shipping & Handling 3500-00 · Other Miscellaneous Income Total Income Cost of Goods Sold 4000-00 • Equipment Cost 4001-00 · Parts 4002·00 • 1/8 Freight (Inventory/Resale) 4051-00 • Use Tax Expense 4150-00 · Contract Labor 4200-00 · Direct Labor Costs 4200·01 · Direct Wages 4215-00 · Direct Vacation & Holiday 4220-00 · Direct Employee Benefits 4230-00 · Dintet Workers Compensation Total 4200-00 · Direct Labor Costs 4500-00 · Mileage reimbursement 4680-00 • Bad Debt Expense 4710-00 · Unlfonns Total COGS Gross Profit Expense 5120-00 · Manager Salaries 5200-00 · Rent 0t Lease 5200-01 · Office Rent 5200-02 · Sile Rental Expense 5200-03 · Equipment Rental 5200-04 · Internet feed Total 5200-00 · Rent or Lease 5210-00 · Utilities 5250-00 · Telephone 5270-00 · Equipment Expense 5270-01 · Access Point Equipment Expense 5270-02 • Network Equipment ExpenS<t Total 5270-00 • Equipment ExpenS<t 5280-00 • Repair & Maintenance 5300-00 · Office Expenses 5301-00 · Postage & Shipping 5302-00 · Stationery & Printing 5304-00 · Bank Charges 5305-00 · Credit Card Processing Fees 5310-00 • Tools & Supplies 5315-00 · Vehicle Expenses 5315-01 • Repairs & Maintenance 5315-02 · Registration 5315·00 · Vehicle Expenses· Other Total 5315-00 · Vehicle Expenses 5320-00 · Fuel 5320-01 · Generator Fuel 5320-02 • Artie Cat Prowler Fuel Jan· Dec 15 133,360.07 104.280 14 18.148.28 38,359.13 41,572.59 84.19 643.48 336,447.88 78,296.58 8,640.97 3,806.16 -0.28 958.75 75,174.97 3,439.91 5.109.32 123.85 83,848.05 4,658.03 2,928.00 144.50 183,280.76 153,167.12 39,742.95 6,300.00 12,930.00 263.64 39,600.00 59.093.64 3,443.13 4,820.97 1,367.51 1,327.93 2,695.44 11,911.22 6.651.74 810.14 52.95 286.76 5,323.36 86.25 7,646.92 220.20 42.56 7,909.66 2,987.23 26.54 Page 1 1:40 PM 05/05/16 Accrual Basis Chickadee Wireless Inc. Profit & Loss January through December 2015 5320--03 · Ford Explorer fuel Total 5320--00 • Fuel 5350-00 • Advertising & Promotion 5350--01 • $100 Bill Promotion 5350--00 • Advertising & Promotion • Other Total 5350-00 · Advertising & Promotion 6400--00 • Insurance 5400--02 · Property 5400-03 • Liability 5400-00 • Insurance • Other Total 5400-00 • Insurance 5430-00 · Manager Medical Insurance 5500-00 · Payroll Tax Expenses 5500-01 · Federal Payroll Taxes 5500-02 • FUTA 5500--03 · SUTA 5500--04 · Workers Compensation 5500-00 • Payroll Tax Expenses • other Total 5500-00 • Payroll Tax Expenses 5550-00 · Taxes & Licenses 5550--05 · Corporate Taxes 5550--00 • Taxes & Licenses • Other Total 5550--00 • T axee & Licenses 5600-00 · Professional Fees 5600-01 · Accountant 5600-03 · Attorney 5600-05 • IT Consultant. training, etc .. Total 5600--00 • Professional Fees 5640-00 · Depreciation Expense 5641-00 · Amortization Expense 5650-00 · Interest Expense 5710-00 · Officer Meals 5800-00 · Charitable Contributions Total Expense Net Ordinary Income Other Income/Expense Other Income 6301-00 · Finance Charge Income Total Other Income Other Expense 9999-00 · Suspense Total Other Expense Net Other Income Net Income Jan· Dec 15 3,923.12 6,936.89 4,600.00 3.317.46 7,917.46 2,325.02 2,091.70 1,016.00 5,432.72 0.00 8,997.09 260.42 1,775.88 4,161.00 68.71 15,263.10 20.00 272.30 292.30 9,427.27 1,000.00 11,347.43 21.774.70 36,217.00 1,944.00 45,208.24 34.42 125.00 283,974.06 -130,806.94 17.98 17.98 0.00 0.00 17.W- -130,788.96 Page 2 1:37 PM 05105116 Accrual Basis Chickadee Wireless Inc. Balance Sheet As of December 31, 2015 ASSETS Current Assets Checking/Savings 1110..01 · Checking 1120·01 · AW Satellite Checking 1140-01 · Petty Cash Total Checking/Savings Accounts Receivable 1200-00 · Accounts Receivable Total Accounts Receivable Other Current Assets 1299--00 · Undeposlted Funds 1450..00 · Prepaid Expenses 1450--01 · Prepaid Insurance 1450..02 · Prepaid Leases 1450--03 · Security Deposits 1450-10 · FCC License (10 yr) Total 1450..00 · Prepaid Expenses 1500--00 · Inventory Total Other Current Assets Total Current Assets Fixed Assets 1600..00 · Equipment 1600..01 · Equipment 1600..02 · Furniture & Fixtures 1600..()3 · Leasehold Improvements 1600-10 · Artie Cat 1600-12 · Chickadee Vechlcles Total 1600..00 · Equipment 1699--00 · Accumulated Depreciation Total Fixed Assets Other Assets 1700-00 · Goodwill 1799..00 · Accumulated Amortization Total Other Assets TOTAL ASSETS LIABILITIES & EQUITY Liabilities Current Liabilities Accounts Payable 2000..()0 • Accounts Payable Total Accounts Payable Other Current Liabilities 2100..()0 · Sales Tax Payable 2110--00 · Accrued Payroll Costs 2150--00 · Payroll Liabilities 2150..01 · Federal Payroll Taxes Payable 2150..02 · Stale Withholding Payable 2150..03 · FUTA Payable 2150--04 • SUTA Payable Total 2150..00 · Payroll Liabilities Dec 31, 15 8,009 G< 2.25 252.49 8,264.38 -43.48 -43.48 176.30 9,276.91 4.370.00 875.00 2,450.70 16.972 61 15.752.93 32,901.84 41,122.74 174.215.00 8,171.27 18.904.00 16,463.00 25,666.73 243,420.00 -107,036.00 136,384.0Q._. 50,000.00 -1,944.00 48,056.00 225,562.74 1,832.79 1,832.79 831.13 5,150.21 2,181.46 360.00 260.42 443.89 3,245.77 Page 1 1:37 PM 05105/16 Accrual Basis Chickadee Wireless Inc. Balance Sheet As of December 31, 2015 22()0.-00 · Loans From Shareholders 2200-01 · Bob Sharrett (Note #1) 2200-02 • Bob Sharrett (Note #2) 2200-03 · Bob Shamttt (Note #3) 2200-04 · Bob Sharrett (Note 11-4) 2200-05 · Bob Sharrett (Note #5) 2200-06 · Bob Sharrett (Note #6) 2200-07 · Bob Shamttt (Note #7) 2200-08 · Bob Sharrett (Note #8) 2200-09 · Bob Sharrett (Note #9) 2200-10 · Bob Sharrett (Note #tO) 2200-11 • Bob Sharrett (Note #11) 2200-12 · Bob Sharrett (Note #12) 2200-13 · Bob Sharrett (Note #13) 2200-14 · Bob Sharrett (Note #14) 2�00-15 · Bob Sharrett (Note #15) 2200-16 · Bob Sharrett (Note #16) 2200-17 · Bob Sharrett (Note #17) 2200-18 · Bob Sharrett (Note #18) 2200-19 · Bob Sharrett (Note #19) 2200-20 · Bob Sharrett (Note #20) 2200-21 · Bob Sharrett (Note #21) 2200·22 · Bob Sharrett (Note #22) 2200-23 · Bob Sharrett (Note #23) 2200-24 · Bob Sharrett (Note #24) Total 2200-00 · Loans From Shareholders 2210-00 · Notes Payable 2210-05 · Koelbel Loan #1 2210-06 · Koelbel Loan #2 Total 2210-00 · Notes Payable Total Other Current Liabilities Total Current Llabilltles Total Llabllltles Equity 2810-00 · Capital Stock 28l!O-OO · Retained Earnings Net Income Total Equity TOTAL LIABILITIES & EQUITY Dec 31, 15 23,745.16 50,000.00 25,895.31 21,562.10 24,250.00 35,322.00 60,000.00 38,601.56 30.000.00 36,802.97 34,000.00 41.438.95 28,918.86 30,535.00 25,000.00 43,241.39 30,000.00 27,642.32 35,000.00 161,019.41 35,771.79 59,401.60 21.413.00 53,243.05 972,804.49 10,661.07 12,300.42 22,961.49 1,004,993.09 1,006,825.88 1,006,825.88 1,000.00 -651,474.18 -130, 788.96 -781,263.14 225,562.74 Page 2 EXHIBIT D LOCAL EXCHANGE T ARRIF Submitted via email to secretarty@puc.idaho.gov LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF Toll-Free Number: 208-686-6329 CHICKADEE WIRELESS, INC. C,,DW-T"' w-o I Idaho Price List No. I Original Page I ,,., - l = ·- a, --1� ::r. .7.J ,.-,:::.: > -< rn "_')-:::-; Cl ·-·- \.,. ·J-··· N r.-1 Oc - � " < �· ::::z:: rn :=r coc: w 0 co IDAHO 0 � z 0 CHICKADEE WIRELESS, INC. Regulatory Contact: Robert Sharrett This tariff contains the descriptions, regulations, and rates applicable to the provision of local exchange telecommunications services provided by CHICKADEE WIRELESS, INC. with its principal offices at 913 Main Ave., St. Maries, Idaho 83861 for services furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours, at the Company s principal place of business. Issued: May 10, 2016 Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. CHECK SHEET Idaho Price List No. I Original Page 2 Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. Page Revision Page Revision Page Revision Title Original 31 Original I Original 32 Original 2 Original 33 Original 3 Original 34 Original 4 Original 35 Original 5 Original 36 Original 6 Original 37 Original 7 Original 38 Original 8 Original 39 Original 9 Original 40 Original 10 Original 41 Original II Original 42 Original 12 Original 43 Original 13 Original 44 Original 14 Original 45 Original 15 Original 46 Original 16 Original 47 Original 17 Original 18 Original 19 Original 20 Original 21 Original 22 Original 23 Original 24 Original 25 Original 26 Original 27 Original 28 Original 29 Original 30 Original * - indicates those pages included with this filing Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. TABLE OF CONTENTS Idaho Price List No. 1 Original Page 3 Title Page . Check Sheet 2 Table of Contents 3 Explanation of Symbols 4 Application of Tariff 5 Tariff Format 6 Section I - Definitions 7 Section 2- Regulations I I Section 3 - Service Areas 3 9 Section 4- Service Charges and Surcharges .40 Section 5- Network Service Descriptions .41 Section 6- Local Exchange Services 44 Section 7- Special Arrangements 46 Issued: May JO, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 8386 I Effective: May 10, 2016 CHICKADEE WIRELESS, INC. Idaho Price List No. I Original Page 4 EXPLANA TlON OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS TARIFF The following symbols shall be used in this tariff for the purpose indicated below: (C) (D) (I) (M) (N) (R) (S) (T) Issued: May I 0, 20 I 6 To signify changed regulation. To signify discontinued rate or regulation. To signify increased rate. To signify a move in the location of text. To signify new rate or regulation. To signify reduced rate. To signify reissued matter. To signify a change in text but no change in rate or regulation. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. APPLICATION OF TARIFF Idaho Price List No. 1 Original Page 5 This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-user local exchange communications services by CHICKADEE WIRELESS, INC., hereinafter referred to as the Company, to customers within the State of Idaho. The Company's services are furnished subject to the availability of facilities and subject to the terms and conditions set forth herein. This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is available for review at the main office of CHICKADEE WIRELESS, INC. at 913 Main Ave., St. Maries, Idaho 83861 Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. TARIFF FORMAT Idaho Price List No. 1 Original Page 6 A. Page Numbering - Page numbers appear in the upper right comer of the page. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14. 8. Page Revision Numbers- Revision numbers also appear in the upper right comer of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension periods, deferrals, etc., the most current page number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the page currently in effect. C. Paragraph Numbering Sequence- There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 2. 2 .1. 2.1.1 2.1.1.A 2.1.1.A.I. 2.1.1.A. I .(a). 2.1. I .A. I .(a).I. 2.1.1.A.1.(a).1.(i). 2.1.1.A.l.(a).l.(i).(I ). D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i., the format, etc. remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. SECTION 1.0 - DEFINITIONS Idaho Price List No. I Original Page 7 Access Line - An arrangement from a local exchange telephone company or other common carrier, using either dedicated or switched access, which connects a Customer's location to Carrier's location or switching center. Account - A Company accounting category containing up to two (2) residential local exchange access lines billed to the same Customer at the same address. The second or non-primary local exchange access line will share any call allowance of the primary local exchange access line. The second or non-primary local exchange access line therefore will not be provisioned to include a separate call allowance structure. No features are provided with the second or non-primary local exchange access line. Account Codes - Permits Centrex Stations and attendants to dial an account code number of up to eight digits. For use when placing calls over facilities arranged for Automatic Message Accounting (AMA) recording. The account or project number must be input prior to dialing the called number. Advance Payment - Part or all of a payment required before the start of service. Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service of the Customer. Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - Refers to the Idaho Public Utilities Commission. Common Carrier - An authorized company or entity providing telecommunications services to the public Company - CHICKADEE WIRELESS, [NC., the issuer of his tariff. Customer - The person, firm or corporation that orders service and is responsible for the payment of charges and compliance with the terms and conditions of this tariff. Customer Premises - A location designated by the Customer for the purposes of connecting to the Company's services. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 1.0-DEFINITIONS Idaho Price List No. I Original Page 8 Customer Terminal Equipment - Terminal equipment provided by the Customer. Deposit- Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges. End Office - The LEC switching system office or serving wire center where Customer station loops are terminated for purposes of interconnection to each other and/or to trunks. Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls dialed by the Customer are automatically routed to the Company's network. Presubscribed Customers may also route interexchange calls to the Company's network by dialing an access code supplied by the Company. Exchange Telephone Comoanv or Telephone Comoanv Denotes any individual, partnership, association, joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LAT A. Federal Access Charge - per line charge to be applied to business accounts with more than I line only. ICB - Individual Case Basis. IXC or Interexchange Carrier - A long distance telecommunications services provider. Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or other network and/or switching capability shortages. Nor shall Interruption include the failure of any service or facilities provided by a common carrier or other entity other than the Carrier. Any interruption allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of non-payment of bills, unlawful or improper use of the Carrier's facilities or service, or any other reason covered by this Tariff or by applicable law. LAT A - A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LAT A in the National Exchange Carrier Association, Inc. TariffNo.4, or its successor tariff(s ). LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also served by the Company. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. SECTION 1 .0- DEFINITIONS Idaho Price List No. I Original Page 9 Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment which continue for the agreed upon duration of the service. MOU - Minutes of Use. NECA - National Exchange Carriers Association. Network Access Charge - This is a fee that reimburses the Company for costs associated with building a network, connecting customers to the network, and updating related Company systems. Non-Recurring Charge ("NRC") - The initial charge, usually assessed on a one-time basis, to initiate and establish service. PBX - Private Branch Exchange PIN - Personal Identification Number. See Authorization Code. Point of Presence ("POP")- Point of Presence Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the agreed upon duration of the service. Service - Any means of service offered herein or any combination thereof. Service Order - The written request for Company services executed by the Customer and the Company in the format devised by the Company. The signing of a Service Order Form by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff. Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used in calculation of airline mileage. Shared Inbound Calls - Refers to calls that are terminated via the Customer s Company-provided local exchange line. Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customers local telephone lines are presubscribed by the Company to the Company s outbound service such that " I + I 0-digit number" calls are automatically routed to the Company s or an IXC' s network. Calls to stations within the Customers LATA may be placed by dialing" IOXXX" o r " IOIXXXX" with I + JO-digit number. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 1.0 -DEFINITIONS Idaho Price List No. 1 Original Page IO Station - The network control signaling unit and any other equipment provided at the Customer s premises which enables the Customer to establish communications connections and to effect communications through such connections. Subscriber - The person, firm, partnership, corporation, or other entity who orders telecommunications service from the Company. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. Switched Access Origination/Termination - Where access between the Customer and the interexchange carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a LED-provided business or residential access line. The cost of switched Feature Group access is billed to the interexchange carrier. Terminal Equipment - Any telecommunications equipment other than the transmission or receiving equipment installed at a Company location. Usage Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company 2.1.1 Scope Idaho Price List No. 1 Original Page 1 1 The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way information transmission between points within the State of Idaho. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services or to communicate with its own customers. 2.1 .2 Shortage of Equipment or Facilities A. The Company reserves the right to limit or to allocate the use of existing facilities or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company s control. B. The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company s facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. 2.1.3 Terms and Conditions A. Minimum Period - Service is provided month-to-month or in a term agreement. The minimum term period is one (I) year unless otherwise specified in this tariff or mutually agreed upon by contract. Penalties may apply for early termination of the term agreement 8. Except as otherwise stated in this tariff, Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company (Cont'd.) 2.1.3 Terms and Conditions (Cont'd.) Idaho Price List No. I Original Page 12 C. Continuation of Service: Except as otherwise stated in this tariff, at the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall be renewed automatically for a one ( 1) year term, unless the Customer provides notice of intent not to renew such agreement at least thirty (30) days prior to the end of the initial or any additional term. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations that by their nature extend beyond the termination of the term of the service order shall survive such termination. D. In any action between the parties to enforce any provision of this tariff, the prevailing party shall be entitled to recover its legal fees and court costs from the non-prevailing party in addition to other relief a court may award. E. Service may be terminated upon written notice to the Customer if: 1. the Customer is using the service in violation of this tariff; or 2. the Customer is using the service in violation of the law. F. This tariff shall be interpreted and governed by the laws of the State of Idaho regardless of its choice of laws provision. G. Any other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalty, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company. H. To the extent that either the Company or any other telephone company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party exercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its control available to its customers. At the reasonable request of either party, the Company and the other telephone company shall join the attempt to obtain from the owner of the property access for the other party to serve a person or entity. Issued: May JO, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company, (Cont'd) 2.1.4 Limitations on Liability Idaho Price List No. I Original Page 13 A. Except as otherwise stated in this section, the liability of the Company for damages arising out of either: ( 1) the furnishing of its services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects representations, or use of these services or (2) the failure to furnish its service whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 2.6. B. Except for the extension of allowances to the Customer for interruptions in service as set forth in Section 2.6, the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption, failure to provide any service or any failure in or breakdown of facilities associated with the service. C. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. D. The Company shall be indemnified and saved harmless by the Customer from and against all loss, liability, damage and expense, including reasonable counsel fees due to: Issued: May 10, 2016 I. 2. Any act or omission of: (a) the Customer, (b) any other entity furnishing service, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; Any delay or failure of performance or equipment due to causes beyond the Company s control, including but not limited to, acts of God, fires, floods earthquakes, hurricanes, or other catastrophes; national emergencies insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action of any governing authority or agency thereof; Effective: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0- REGULATIONS 2.1 Undertaking of the Company, (Cont'd) 2.1.4 Limitations on Liability, (cont'd) D. (cont'd) Idaho Price List No. 2 Original Page 13 3. Any unlawful or unauthorized use of the Company's facilities and services; Issued: May 10, 2016 4. 5. 6. 7. 8. 9. 10. Libel, slander, invasion of privacy or infringement of patents, trade secrets or copyrights arising from or in connection with the material transmitted by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services; Breach in the privacy or security of communications transmitted over the Company s facilities; Changes in any of the facilities, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company s liability is limited as set forth in paragraph A. of this Subsection 2.1.4. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof; Injury to property or mJury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation, maintenance presence, use or removal of the Customer s facilities or equipment connected, or to be connected to the Company s facilities; Any non-completion of calls due to network busy conditions; Any calls not actually attempted to be completed during any period that service is unavailable; Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company (Cont'd) 2.1.4 Limitations on Liability (cont'd) D. (continued) Idaho Price List No.2 Original Page 14 1 1 . And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to the use of the Company s services or facilities. E. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. F. The Company makes no warranties or representations, EXPRESS OR IMPLIED either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. G. Failure by the Company to assert its rights pursuant to one provision of this rate sheet does not preclude the Company from asserting its rights under other provisrons. H. Directory Errors - In the absence of gross negligence or willful misconduct, no liability for damages arising from errors or mistakes in or omissions of directory listings, or errors or mistakes in or omissions of listings obtainable from the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An allowance for errors or mistakes in or omissions of published directory listings or for errors or mistakes in or omissions of listing obtainable from the directory assistance operator shall be at the monthly tariff rate for each listing, or in the case of a free or no-charge directory listing, credit shall equal two times the monthly tariff rate for an additional listing, for the life of the directory or the charge period during which the error, mistake or omission occurs. I. Issued: May 10, 2016 The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company, (Cont'd) 2.1.4 Limitations on Liability, (cont'd) J. With respect to Emergency Number 9 1 1 Service Idaho Price List No.2 Original Page 1 5 Issued: May 10, 2016 I . 2. 3. This service is offered solely as an aid in handling assistance calls in connection with fire, police and other emergencies. The Company is not responsible for any losses, claims, demands, suits or any liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person for any personal injury or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused by: (I) mistakes, omissions, interruptions, delays, errors or other defects in the provision of service, or (2) installation, operation, failure to operate, maintenance, removal, presence, condition, local or use of any equipment and facilities furnishing this service. Neither is the Company responsible for any infringement, nor invasion of the right of privacy of any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 9 1 1 service features and the equipment associated therewith, or by any services furnished by the Company, including, but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing emergency 9 1 1 service, and which arise out of the negligence or other wrongful act of the Company, the Customer, its users, agencies or municipalities, or the employees or agents of anyone of them. When a Customer with a nonpublished telephone number, as defined herein places a call to the emergency 9 1 1 service, the Company will release the name and address of the calling party, where such information can be determined, to the appropriate local governmental authority responsible for emergency 9 1 1 service upon request of such governmental authority. By subscribing to service under this rate sheet, the Customer acknowledges and agrees with the release of information as described above. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.1 Undertaking of the Company, (Cont'd) 2.1.5 Notification of Service-Affecting Activities Idaho Price List No.2 Original Page 1 6 The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. 2.1.6 Provision of Equipment and Facilities A. B. C. D. E. Issued: May 10, 2016 The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the regulations contained in this tariff. The Company does not guarantee availability by any such date and shall not be liable for any delays in commencing service to any Customer. The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which it was provided. The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company s agents or employees to the Premises of the Customer when the service difficulty or trouble report results from the use equipment or facilities provided by any party other than the Company, including but not limited to the Customer. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0- REGULATIONS 2.1 Undertaking of the Company, (Cont'd) 2.1.6 Provision of Equipment and Facilities, ( cont'd) Idaho Price List No.2 Original Page 17 F. The Company shall not be responsible for the installation, operation, or maintenance of any Customer-provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: ( 1) the transmission of signals by Customer-provided equipment or for the quality of, or defects in, such transmission; or (2) the reception of signals by Customer-provided equipment. 2.1.7 Non-routine Installation At the Customers request, installation and/or maintenance may be performed outside the Company s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer s request extends beyond regular business hours into time periods including, but not limited to weekends, holidays, and/or night hours, additional charges may apply. 2.1.8 Special Construction Subject to the agreement of the Company and to all of the regulations contained in this tariff special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is that construction undertaken: A. where facilities are not presently available, and there is no other requirement for the facilities so constructed; B. of a type other than that which the Company would normally utilize in the furnishing of its services; C. over a route other than that which the Company would normally utilize in the furnishing of its services; D. in a quantity greater than that which the Company would normally construct; Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULA TlONS 2.1 Undertaking of the Company, (Cont'd) 2.1.8 Special Construction, (Cont'd) E. on an expedited basis; Idaho Price List No.2 Original Page 1 8 F. on a temporary basis until permanent facilities are available; G. involving abnormal costs; or H. in advance of its normal construction. 2.1.9 Ownership of Facilities Title to all facilities provided in accordance with this rate sheet remains in the Company, its partners, agents, contractors or suppliers. 2.2 Prohibited Uses 2.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations licenses, consents and permits. 2.2.2 The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company s offerings complies with relevant laws and Commission regulations, policies orders, and decisions. 2.2.3 The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. 2.2.4 A customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non­ recurring installation charges as stated in this tariff will apply. Issued: May 10, 2016 Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.3 Obligations ofthe Customer 2.3.1 General Idaho Price List No.2 Original Page 19 The Customer is responsible for making proper application for service; placing any necessary order, complying with tariff regulations; payment of charges for services provided. Specific Customer responsibilities include, but are not limited to the following: A. the payment of all applicable charges pursuant to this tariff; B. damage to or loss of the Company s facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; C. providing at no charge, as specified from time to time by the Company, any needed personnel, equipment space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; D. E. Issued: May 10, 2016 obtaining, maintaining, and otherwise having full responsibility for all rights-of­ way and conduits necessary for installation of fiber optic cable and associated equipment used to provide Communication Services to the Customer from the cable building entrance or property line to the location of the equipment space described in 2.3.l(C.) Any and all costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company-provided facilities, shall be borne entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company s facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company s opinion, injury or damage to the Company s employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material ( e.g. asbestos) prior to any construction or installation work; Effective: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.3 Obligations of the Customer, (Cont'd) 2.3.1 General, (cont'd) Idaho Price List No.2 Original Page 20 F. complying with all laws and regulations applicable to, and obtaining all consents approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of­ way for which Customer is responsible under Section 2.3. ID. ; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; G. not creating, or allowing to be placed, any liens or other encumbrances on the Company s equipment or facilities; and making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. 2.3.2 Liability ofthe Customer A. B. Issued: May 10, 2016 The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company's negligence or intentional misconduct. To the extent caused by any negligent or intentional act of the Customer as described in A., preceding, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees , for (I) any loss, destruction or damage to property of any third party, and (2) any liability incurred by the Company to any third party pursuant to this or any other rate sheet of the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided by the Company to such third party. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.3 Obligations of the Customer, (Cont'd) 2.3.2 Liability of the Customer, (Cont'd) Idaho Price List No.2 Original Page 21 C. The Customer shall not assert any claim against any other Customer or user of the Company s services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this rate sheet including but not limited to mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this rate sheet is intended either to limit or to expand Customer s right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. 2.4 Customer Equipment and Channels 2.4.1 General A User may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A User may transmit any form of signal that is compatible with the Company s equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. 2.4.2 Station Equipment A. Issued: May I 0, 2016 Terminal equipment on the users premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the User. The user is responsible for the provision of wiring or cable to connect its terminal equipment to the Company Point of Connection. Effective: May IO, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.4 Customer Equipment and Channels, (Cont'd) 2.4.2 Station Equipment, (Cont'd) Idaho Price List No.2 Original Page 22 8. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company s employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer s expense subject to prior Customer approval of the equipment expense. 2.4.3 Interconnection of Facilities A. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communication Services and the channels, facilities, or equipment of others shall be provided at the Customers expense. 8. Communication Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers that are applicable to such connections. C. D. Issued: May 10, 2016 Facilities furnished under this tariff may be connected to Customer-provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all User-provided wiring shall be installed and maintained in compliance with those regulations. Users may interconnect communications facilities that are used in whole or in part for interstate communications to services provided under this tariff only to the extent that the user is an is "End User, as defined in Section 69.2(m), Title 47, Code of Federal Regulations (1992 edition). Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.4.4 Inspections Idaho Price List No.2 Original Page 23 A. Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth in Section 2.4.2A. for the installation, operation, and maintenance of Customer-provided facilities, equipment and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. B. If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. 2.5 Payment Arrangements 2.5.1 Payment for Service The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Authorized Users by the Customer regardless of whether those services are used by the Customer itself or are resold to or shared with other persons. The Customer is responsible for payment of any sales, use, gross receipts, excise, access or other local, state, federal and 9 1 1 taxes, charges or surcharges (however designated) (excluding taxes on Company s net income) imposed on or based upon the provision, sale or use of Network Services. The security of the Customers PIN is the responsibility of the Customer. All calls placed using a PIN shall be billed to and shall be the obligation of the Customer. The Customer shall not be responsible for charges in connection with the unauthorized use of PINs arising after the Customer notifies the Company of the loss, theft, or other breach of security of such PINs. Customers will only be charged once, on either an interstate or intrastate basis, for any nonrecurring charges. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.5 Payment Arrangements (Cont'd) 2.5.2 Billing and Collection of Charges Idaho Price List No.2 Original Page 24 The Customer is responsible for payment of all charges incurred by the Customer or other Authorized Users for services and facilities furnished to the Customer by the Company. A. Nonrecurring charges are due and payable within thirty (30) days after the invoice date, unless otherwise agreed to in advance. B. The Company shall present invoices for recurring charges monthly to the Customer in advance of the month in which service is provided, and Recurring Charges shall be due and payable within thirty (30) days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. C. Upon initiation or termination of service, Customer billing will commence, or terminate, with the next available bill cycle. Monthly recurring charges are not prorated based on the actual number of days that the Customer had service during the billing cycle. D. Billing of the Customer by the Company will begin on the first day of the next available bill cycle following the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Service Order. E. If any portion of the payment is not received by the Company, or if any portion of the payment is received by the Company in funds that are not immediately available, within twenty (20) days of the mail date on the bill, then a late payment penalty shall be due the Company. The late payment penalty shall be that portion of the payment not received by the date due minus any charges billed as local taxes multiplied by 1.5%. F. The Customer will be assessed a charge of twenty dollars ($20.00) for each check submitted by the Customer to the Company that a financial institution refuses to honor. G. Issued: May 10, 2016 If service is disconnected by the Company in accordance with Section 2.5.6 following and later restored, restoration of service will be subject to all applicable installation charges. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.5 Payment Arrangements (Cont'd.) 2.5.2 Billing and Collection of Charges (cont'd.) Idaho Price List No.2 Original Page 25 H. End of Cycle Billing - For billing purposes only, if a customer cancels or terminates service and is in a bundled rate plan, the cancellation/termination will not be deemed effective until the final day of the billing cycle and the Company will retain all amounts paid by the customer for that month of service. I. Customers may access their invoices and pay their invoices online. There is a Paper Invoice Charge of $1.25 applied to customers who choose to have their invoice mailed to them and is intended to recover the cost of preparing and mailing paper bills and processing payments associated with paper bills. 2.5.3 Disputed Bills A. In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Company may require the Customer to pay the undisputed portion of the bill to avoid discontinuance of service for non­ payment. The Customer must submit a documented claim for the disputed amount. The Customer will submit all documentation as may reasonably be required to support the claim. All claims must be submitted to the Company within 90 days of receipt of billing for those services. If the Customer does not submit a claim as stated above the Customer waives all rights to filing a claim thereafter. B. Unless disputed the invoice shall be deemed to be correct and payable in full by the Customer. If the Customer is unable to resolve any dispute with the Company, then the Customer may file a complaint with the Commission. Idaho Public Utilities Commission 472 West Washington Statehouse Boise, ID 83702-0074 Telephone: (203) 334-0300 Toll Free: (208) 334-3762 C. Issued: May I 0, 2016 If the dispute is resolved in favor of the Customer and the Customer has withheld the disputed amount, no interest, credits or penalties will apply. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83 861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.5 Payment Arrangements, (Cont'd.) 2.5.4 Advance Payments The Company will not be collecting advance payments. 2.5.5 Deposits The Company will not be collecting deposits. 2.5 Payment Arrangements, (Cont'd) 2.5.6 Discontinuance of Service Idaho Price List No.2 Original Page 26 A. Service may be disconnected after seven (7) days written notice for any of the following reasons: 1. The Customer did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. 2. The Customer failed to abide by the terms of a payment arrangement. 3. The Customer misrepresented the Customer s identity for the purpose of obtaining telephone service. 4. The Company determines as prescribed by relevant state or other applicable standards that the Customer is willfully wasting or interfering with service through improper equipment or otherwise. 5. The Customer is using service(s) for which the Customer did not apply. B. At least twenty- four (24) hours before actual termination, the Company will attempt to contact the Customer affected to apprise the Customer of the proposed termination action and steps to take to avoid or delay termination. Service will not be terminated in the event that a formal or informal complaint concerning termination is filed with the Commission. Issued: May 10, 2016 Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.5 Payment Arrangements, (Cont'd) 2.5.6 Discontinuance of Service, ( cont'd) Idaho Price List No.2 Original Page 27 C. Service may be disconnected without notice and without incurring any liability for any of the following reasons: Issued: May 10, 2016 I. 2. 3. 4. 5. 6. A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. The company is ordered to terminate service by any court, the Commission or any other duly authorized public authority. In the event of fraudulent use of the Company s network, where the service(s) was (were) obtained, diverted or used without the authorization or knowledge of the Company, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement of this provision. The Company has tried diligently to meet the notice requirements but has been unsuccessful in its attempt to contact the Customer affected. The Customer has misrepresented the Customer's identity for purposes of obtaining telephone service and has an outstanding bill exceeding $100. Upon the Company's discontinuance of service to the Customer under Section 2.6.6 A. or 2.6.6 C., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this price list, may declare all future monthly and other charges that would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.5 Payment Arrangements (Cont'd) 2.5.8 Cancellation of Application for Service Idaho Price List No.2 Original Page 28 A. Applications for service cannot be canceled without the Company s agreement. Where the Company permits a Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. B. Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, less net salvage shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced. C. Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company, less net salvage, applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. D. The special charges described in 2.5.7 A. through 2.5.7 C. will be calculated and applied on a case-by-case basis. 2.5.9 Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer s installation fee shall be adjusted accordingly. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.6 Allowances for Interruptions in Service Idaho Price List No.2 Original Page 29 Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects. Credits identified in this section are in addition to those required by Rule 503 of the Commission Telephone Customer Relations Rules: 2.6.1 General A. A credit allowance will be given when service is interrupted, except as specified below. A service is interrupted then it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a failure of a component furnished by the Company under this rate sheet. B. An interruption period begins when the Customer reports a service, facility or circuit to be inoperative and, if necessary, releases it for testing and repair. An interruption period ends when the service, facility or circuit is operative. C. If the Customer reports a service, facility or circuit to be interrupted but declines to release it for testing and repair, or refuses access to its premises for test and repair by the Company, the service, facility or circuit is considered to be impaired but not interrupted. No credit allowances will be made for a service, facility or circuit considered by the Company to be impaired. D. Issued: May I 0, 2016 The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company s agents or employees to the premises of the Customer when the service difficulty or trouble report results from the use of equipment or facilities provided by any party other than the Company, including but not limited to the Customer. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.6 Allowances for Interruptions in Service, (Cont'd) 2.6.2 Limitations of Allowances Idaho Price List No.2 Original Page 30 No credit allowance will be made for any interruption in service. These limitations do not apply to the credits provided in accordance with Rule 503 of the Commission's Telephone Customer Relations Rules. A. Due to the negligence of or noncompliance with the provisions of this rate sheet by any person or entity other than the Company, including but not limited to the Customer; B. Due to the failure of power, equipment, systems, connections or services not provided by the Company; C. Due to circumstances or causes beyond the reasonable control of the Company; D. During any period in which the Company is not given full and free access to its facilities and equipment for the purposes of investigating and correcting interruptions; E. A service will not be deemed to be interrupted if a Customer continues to voluntarily make use of the service. If the service is interrupted, the Customer can get a service credit, use another means of communications provided by the Company (pursuant to Section 2.6.3), or utilize another service provider; F. During any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; G. That occurs or continues due to the Customer s failure to authorize replacement of any element of special construction; and H. That was not reported to the Company within thirty (30) days of the date that service was affected. 2.6.3 Use of Another Means of Communications If the Customer elects to use another means of communications during the period of interruption, the Customer must pay the charges for the alternative service used. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83 861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.6 Allowances for Interruptions in Service (Cont'd) 2.6.4 Application of Credits for Interruptions in Service Idaho Price List No.2 Original Page 3 1 A. Credits for interruptions in service that is provided and billed on a flat rate basis for a minimum period of at least one month, beginning on the date that billing becomes effective, shall in no event exceed an amount equivalent to the proportionate charge to the Customer for the period of service during which the event that gave rise to the claim for a credit occurred. A credit allowance is applied on a pro rata basis against the rates specified hereunder and is dependent upon the length of the interruption. Only those facilities on the interrupted portion of the circuit will receive a credit. B. For calculating credit allowances, every month is considered to have thirty (30) days. C. A credit allowance will be given for interruptions of thirty (30) minutes or more. Two or more interruptions of fifteen ( 15) minutes or more during anyone 24-hour period shall be combined into one cumulative interruption. D. Interruptions of 24 Hours or Less Length of Interruption Amount of Service To Be Credited Less than 30 minutes None 30 minutes up to but not including 3 hours 1 1 1 0 Day 3 hours up to but not including 6 hours 1/5 Day 6 hours up to but not including 9 hours 2/5 Day 9 hours up to but not including 12 hours 3/5 Day 12 hours up to but not including 15 hours 4/5 Day 1 5 hours up to but not including 24 hours One Day E. Interruptions Over 24 Hours and Less Than 72 Hours Interruptions over 24 hours and less than 72 hours will be credited 115 day for each hour period or fraction thereof. No more than one full day's credit will be allowed for any period of24 hours. Issued: May I 0, 2016 Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.6 Allowances for Interruptions in Service (Cont'd) 2.6.4 Application of Credits for Interruptions in Service (Cont'd) E. Interruptions Over 72 Hours Idaho Price List No.2 Original Page 32 Interruptions over 72 hours will be credited 2 days for each full 24-hour period. No more than thirty (30) days credit will be allowed for anyone month period. 2.6.5 Cancellation for Service Interruption Cancellation or termination for service interruption is permitted only if any circuit experiences a single continuous outage of 8 hours or more or cumulative service credits equaling 16 hours in a continuous I2-month period. The right to cancel service under this provision applies only to the single circuit that has been subject to the outage or cumulative service credits. 2.7 Use of Customer's Service by Others 2.7. I Joint Use Arrangements Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the designated Customer. Without affecting the Customer s ultimate responsibility for payment of all charges for the service, each joint user shall be responsible for the payment of the charges billed to it. 2.8 Cancellation of Service/Termination Liability If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption (as defined in Section 2.6.1 above), the Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2.5.2. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.8 Cancellation of Service/Termination Liability, (Cont'd) 2.8.1 Termination Liability Idaho Price List No.2 Original Page 33 A. The Customer s termination liability for cancellation of term or contract service shall be equal to: I . all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Customer; plus 2. any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Customer; plus 3. 90% of the Monthly Recurring Charge for the service under the term agreement, multiplied by the number of lines, multiplied by the months remaining in the term agreement. B. Customers who subscribe to service on a month-to-month basis will be billed a $50.00 initiation fee on a final invoice if service is cancelled within the first Billing period. 2.9 Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: 2.9.1 to any subsidiary, parent company or affiliate of the Company; or 2.9.2 pursuant to any sale or transfer of substantially all the assets of the Company; or 2.9.3 pursuant to any financing, mergeror reorganization of the Company. 2.10. Customer Liability for Unauthorized Use of the Network Unauthorized use of the network occurs when a person or entity that does not have actual, apparent or implied authority to use the network, obtains the Company s services provided under this rate sheet. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Idaho Price List No.2 Original Page 34 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.10. Customer Liability for Unauthorized Use of the Network (Cont'd) Idaho Price List No.2 Original Page 35 2.10.1 Customer Liability for Fraud and Unauthorized Use of the Network A. The Customer is liable for the unauthorized use of the network obtained through the fraudulent use of a Company calling card, if such a card is offered by the Company, or an accepted credit card, provided that the unauthorized use occurs before the Company has been notified. B. A Company calling card is a telephone calling card issued by the Company at the Customer s request, which enables the Customer or user(s) authorized by the Customer to place calls over the Network and to have the charges for such calls billed to the Customers account. An accepted credit card is any credit card that a cardholder has requested or applied for and received, or has signed, used, or authorized another person to use to obtain credit. Any credit card issued as a renewal or substitute in accordance with this paragraph is an accepted credit card when received by the cardholder. C. The Customer must give the Company written or oral notice that an unauthorized use of a Company calling card or an accepted credit card has occurred or may occur as a result of loss, and/or theft. D. The Customer is responsible for payment of all charges for calling card services furnished to the Customer or to users authorized by the Customer to use service provided under this rate sheet, unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customer service or Customer-provided equipment by third parties, the Customer's employees or the public. The liability of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized user before notification to the Company. Issued: May 10, 2016 Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CHICKADEE WIRELESS, INC. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83 861 Idaho Price List No.2 Original Page 36 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2 .11 Notices and Communications Idaho Price List No.2 Original Page 3 7 2 . 1 1 . 1 The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications, except that the Customer may also designate a separate address to which the Company s bills for service shall be mailed. 2.11.2 The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. 2.11.3 Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U. S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2 . 1 1 .4 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. 2.12 Taxes, Fees and Surcharges The Company reserves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer. Taxes and fees include, but are not limited to: Federal Excise Tax, State Sales Tax, Municipal Tax, and Gross Receipts Tax. Unless otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in this tariff and will be itemized separately on Customer invoices. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. SECTION 2.0 - REGULATIONS 2.13 Miscellaneous Provisions 2.13.1 Telephone Number Changes Idaho Price List No.2 Original Page 3 8 Whenever any Customer's telephone number is changed after a directory is published, the Company shall intercept all calls to the former number for a minimum of ninety (90 days and give the calling party the new number provided existing central office equipment will permit, and the Customer so desires. When service in an existing location is continued for a new Customer, the existing telephone number may be retained by the new Customer only if the former Customer consents in writing, and if all charges against the account are paid or assumed by the new Customer. 2.13.2 Maintenance and Operations Records Records of various tests and inspections, to include non-routine corrective maintenance actions or monthly traffic analysis summaries for network administration, necessary for the purposes of the Company or to fulfill the requirements of Commission rules shall be kept on file in the office of the Company as required under Commission rules. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 3.0- SERVICE AREAS 3. I Exchange Service Areas Idaho Price List No.2 Original Page 39 Local exchange services are provided, subject to availability of facilities and equipment, in areas currently served by the following Incumbent LECs: A. Frontier Communications, Inc. The Company will mirror the local exchange service area of Frontier. B. Qwest Communications, Inc. The Company will mirror the local exchange service area of Frontier. Issued: May I 0, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May I 0, 2016 CHICKADEE WIRELESS, INC. Idaho Price List No.2 Original Page 40 SECTION 4.0 - SERVICE CHARGES AND SURCHARGES 4.1 New Line Installation and Existing Line Migration Charges Non-recurring charges apply to processing Service Orders for new service, for changes in service. Move or change existing service and equipment or add new or additional service and equipment other than access lines. a) New Line Installation Charges The installation of new line number and dial-tone services. Pricing varies depending upon service address and line location requirements. Non-recurring pricing per new local line installation can be up to: Non-recurring Charge $60.00 b) Existing Line Migration Charges The migration/transfer of existing line number and dial-tone services from another local telephone service provider to the Company. Pricing varies based up service term length agreed upon by customer. For Month-To-Month service the local line migration charges per local line migrated: Non-recurring Charge $35.00 Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May IO, 2016 CHICKADEE WIRELESS, INC. SECTION 5.0-NETWORK SERVICE DESCRIPTIONS 5.1 General 5.1.1 Services Offered The following Services are available to business Customers: Standard Business Line Service Optional Calling Features 5.1 .2 Application of Rates and Charges Idaho Price List No.2 Original Page 41 All services offered in this tariff are subject to service order and change charges where the Customer requests new services or changes in existing services, as well as indicated Non-Recurring and Monthly Recurring Charges. 5.1.3 Emergency Services Calling Plan Access (at no additional charge) to the local operator or emergency services bureau by dialing 0- or 9-1-1 is offered at no charge to the Customer. Message toll telephone calls, to governmental emergency service agencies as set forth in (A) following, having primary or principal responsibility with respect to the provision of emergency services to persons and property in the area from which the call is made, meeting the definition and criteria of an emergency call as set forth in (B) following are offered at no charge to Customers: Governmental fire-fighting, State Highway Patrol, police, and emergency squad service (as designated by the appropriate governmental agency) qualify as governmental emergency service agencies provided they answer emergency service calls on a personally attended (live) twenty-four (24) hour basis, three hundred sixty-five (365) days a year, including holidays. An emergency is an occurrence or set of circumstances in which conditions pose immediate threat to human life, property, or both and necessitate that prompt action be taken. An emergency call is an originated call of short duration to a governmental emergency services agency in order to seek assistance for such an emergency. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 9 1 3 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 5 .0- NETWORK SERVICE DESCRIPTIONS 5.2 Standard Business Line Idaho Price List No.2 Original Page 42 The Standard Business Line provides a Customer with a single, analog, voice-grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Business Lines are provided for the connection of Customer-provided wiring and single station sets or facsimile machines. An optional per line hunting feature is available for multi-line Customers which routes a call to an idle station line in a prearranged group when the called station line is busy. 5.3 Optional Calling Features 5.3.1 Features Descriptions (A) (B) (C) (D) (E) Issued: May 10, 2016 Call Forwarding - Busy Line: Allows a customer to have incoming calls forwarded to another number when the called number is busy. Call Waiting - Basic: Call Waiting provides a tone signal to indicate to a Customer already engaged in a telephone call that a second caller is attempting to dial in. It permits the Customer to place the first call on hold, answer the second call and then alternate between both callers. Cancel Call Waiting is provided with the feature and allows a Call Waiting end-user to disable the Call Waiting feature for the duration of a single outgoing telephone call. Cancel Call Waiting is activate by dialing a special code prior to placing a call, and is automatically deactivated when the Customer disconnects from the call. Call Forwarding - No Answer: Permits the forwarding of incoming calls when the end-user's ine remains unanswered after a pre-designated ringing interval. The ringing interval before forwarding and the forward-to number are fixed by the service order. Call Forwarding - Variable: Permits the end-user to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation at their discretion. The end-user must dial an activation code from his/her exchange line along with the forward-to number in order to turn the feature on. A separate code is dialed by the end-user to deactivate the feature. Caller ID: Permits the end-user to view a Directory Number of the calling party on incoming telephone calls. Information is displayed on a specialized CPE not provided by the Company. The feature also provides the date and time of each incoming call. It is the responsibility of the Customer to provide the necessary CPE. Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 CH[CKADEE WIRELESS, INC. SECTION 5.0 -NETWORK SERVICE DESCRIPTIONS 5.3 Optional Calling Features (Cont'd) 5.3.1 Features Descriptions, (Cont'd) Idaho Price List No.2 Original Page 43 (F) Distinctive Ring: Provides the Customer with separate telephone numbers, each with a distinctive ring, associated with one line. (G) Repeat Dialing: Allows a customer to dial a code that will cause the feature to automatically redial the last number the customer dialed. If the called number is busy, the feature will redial the called number for a limited period of time. A tone alerts the customer when the called number becomes available. This service is available on a usage or subscription basis. (H) Three Way Calling: Permits the end-user to add a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The end-user initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming calls. (I) Voicemail Services: Voice Mail can answer incoming calls, placed to the customer's telephone line, when the called number is busy or if the called number is not answered. The service greet incoming caller with a personal or standard greeting. It then receives and saves the caller's messages for review by the customer. Customers can retrieve messages left for them from any tone signaling telephone. 5.4 Listing Services For each Customer of Company-provided Exchange Service(s), the Company shall arrange for the listing of the Customer's main billing telephone number in the directory(ies) published by the dominant Local Exchange Carrier in the area at no additional charge. 5.5 Miscellaneous Services 5.5.1 Hunting Service Hunting Service is an optional arrangement available to customers with two or more individual line or trunk services. Where facilities permit, such lines will be arranged so that incoming calls to a busy line/trunk will overflow to other available lines/trunks for that customer. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 6.0 - LOCAL EXCHANGE SERVICES 6.1 General Idaho Price List No.2 Original Page 44 Local Exchange Services are provided through the use of resold facilities obtained from other telephone companies and the Company's facilities. The rates, terms and conditions set forth in the section are applicable where the Company provides specified local exchange services to Customers. All rates set forth in this Section are subject to change and may be changed by the Company pursuant to notice requirements established by the Commission. 6.2 Standard Business Local Exchange Service Standard Business Local Exchange Service provides the Customer with a single, analog, voice­ grade telephonic communications channel, which can be used to place or receive one call at a time. Standard Business Local Exchange Service lines are provided for the connection of Customer-provided wiring, telephones, facsimile machines or other station equipment. An optional per line Hunting feature is available for multi-line Customers which routes a call to the next idle line in a prearranged group when the called line is busy. Local exchange service lines and trunks are provided on a single party (individual) basis only. No multi-party lines are provided. Service is available on a flat rate basis depending on the service plan selected by the Customer. Not all service plans will be available in all areas. Recurring charges for Standard Business Local Exchange Service are billed monthly in advance. Usage charges, if applicable are billed in arrears. Usage charges may apply for calls placed from the Customer's line. No usage charges will apply to calls received by the Customer. Non-recurring charges for installation or rearrangement of service are billed on the next month's bill immediately following work performed by the Company. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016 CHICKADEE WIRELESS, INC. SECTION 6.0 - LOCAL EXCHANGE SERVICES 6.2.1 Monthly Recurring Charges Idaho Price List No.2 Original Page 45 The following charges apply to Standard Business Local Exchange Service I ines per month. Rates and charges include Touchtone Service for each line. The rates and charges below apply to service provided on a month-to-month basis. Per Local Line Includes: Unlimited local calling Caller ID Line Hunting Service Monthly Recurring Charge $37.95 Issued: May I 0, 2016 Additional Line Features are provided in feature packages at an additional cost: Monthly Recurring Charge $3.00 $5.00 $7.00 Additional Line features available such as: Cal I Waiting Repeat Dialing Distinctive Ring Three-Way Calling Call Forwarding-Variable, Busy Line, No Answer Voicemail Services Effective: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 One Feature Package Two Feature Package All Feature Package CHICKADEE WIRELESS, fNC. SECTION 7.0 - SPECIAL ARRANGEMENTS 7.1 Individual Case Basis ((CB) Arrangements Idaho Price List No.2 Original Page 46 Arrangements will be developed on a case-by-case basis in response to a bona fide special request from a Customer or prospective Customer to develop a competitive bid for a service not generally offered under this tariff. Rates quoted in response to such competitive requests may be different than those specified for such services in this tariff. ICB rates will be offered to the Customer in writing and on a non-discriminatory basis. ICB will be filed with the Communications Division of the Commission. Issued: May 10, 2016 Issued By: Robert Sharrett, President Chickadee Wireless, Inc. 913 Main Ave., St. Maries, Idaho 83861 Effective: May 10, 2016