CTC Communications Corp.pdf

CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
Idaho TariffNo.2
Original Title Page
Effective:October 14,2011
This tariff,CTC Communications Corp.d/b/a EarthLink Business Idaho TariffNo.2,
replaces in its entirety
CTC Communications Corp.d/b/a ONE Communications Idaho TariffNo.1
IDAHO INTEREXCHANGE SERVICES TARIFF
OF
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,Georgia 30309
This tariff includes the rates,charges,terms and conditions of service for the provision of intrastate
interexchange telecommunications services by CTC Communications Corp.d/b/a EarthLink Business (the
"Company")between locations within the State ofIdaho.This tariff is on file with the Idaho Public Utilities
Commission.Copies may be inspected during normal business hours at the Company's principal place of
business at 1375 Peachtree Street,Level A,Atlanta,Georgia 30309.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho

CTC Communications Corp. Idaho Tariff No. 2
d/b/a EarthLink Business 9th Revised Page 1
4001 Rodney Parham Road Cancels 8th Revised Page 1
Little Rock, Arkansas 72212
Issued by: Senior Regulatory Counsel

Issued: September 21, 2018 Effective: October 1, 2018
INTEREXCHANGE SERVICES TARIFF

CHECK SHEET

Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages.
Original and revised pages, as named below, comprise all changes from the original tariff and are currently in
effect as of the date on the bottom of this page.

PAGE REVISION PAGE REVISION
Title Original 21 7th Rev.
1 9th Rev. * 22 2nd Rev. *
2 1st Rev. 23 1st Rev.
3 Original 24 Original
4 Original 25 Original
5 Original 26 4th Rev.
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 1st Rev.
17 Original
18 Original
19 7th Rev.
20 7th Rev.

* - indicates those pages included with this filing

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 1, 2018
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1170 Peachtree Street NE,Suite 900
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:March 27,2015
INTEREXCHANGE SERVICES TARIFF
TABLE OF CONTENTS
Idaho Tariff No.2
1st Revised Page 2
Cancels Original Page 2
Effective:April 06,2015
Page
Check Sheet 1
Table of Contents 2
Tariff Format 3
Section 1-Definitions 5
Section 2 -Regulations 7
Section 3 -Description of Rates and Services 16
Section 4 -Promotions 24
Section 5 -Contract Services 25
Section 6 -Non-Term Rates 26 (N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 6, 2015
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
TARIFF FORMAT
Idaho Tariff No.2
Original Page 3
Effective:October 14,2011
A.Page Numbering -Page numbers appear in the upper right comer ofthe page.Pages are numbered
sequentially.However,new pages are occasionally added to the tariff.When a new page is added
between pages already in effect,a decimal is added.For example,a new page added between pages 14
and 15 would be 14.1.
B.Page Revision Numbers -Revision numbers also appear in the upper right comer ofeach page.These
numbers are used to determine the most current page version on file with the Commission.For
example,the 4th Revised Page 14 cancels the 3rd Revised Page 14.Because ofvarious suspension
periods,deferrals,etc.the Commission follows in their tariffapproval process,the most current page
number on file with the Commission is not always the tariffpage in effect.Consult the Check Page for
the page currently in effect.
C.Paragraph Numbering Sequence -There are nine levels ofparagraph coding.Each level ofcoding is
subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.LA.1.
2.l.l.A.l.a
2.l.l.A.l.a.l.
D.Check Sheets -When a tariff filing is made with the Commission,an updated check sheet
accompanies the tariff filing.The check sheet lists the sheet contained in the tariff,with a cross
reference to the current revision number.When new pages are added,the check sheet is changed to
reflect the revision.All revisions made in a given filing are designated by an asterisk (*).There will be
no other symbols used on this page if these are the only changes made to it (i.e.,the format,etc.
remains the same,just revised revision levels on some pages).The tariffuser should refer to the latest
check sheet to find out if a particular sheet is the most current on file with the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
CONTACT INFORMATION
1.Customer complaints,new service or disconnect requests:
Customer Service
CTC Communications Corp.
d/b/a EarthLink Business
100 Chestnut Street,Suite 800
Rochester,New York
800-962-2488
2.Commission contact --complaints and tariff information:
Office of the CEO
100 Chestnut Street,Suite 800
Rochester,New York
888-832-5802
3.Idaho registered agent:
CT Corporation
300 North 6th Street
Boise,Idaho 83701
Phone:[phone]
Idaho TariffNo.2
Original Page 4
Effective:October 14,2011
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 1 -DEFINITIONS
Idaho TariffNo.2
Original Page 5
Effective:October 14,2011
Authorized User - A person,firm,corporation or other entity who is authorized by the Subscriber to be
connected to the service ofthe Subscriber under the terms and regulations ofthis tariff.
Carrier -Used throughout this tariffto refer to CTC Communications Corp.d/b/a EarthLink Business,unless
otherwise clearly indicated by the context.
Commission -The Idaho Public Utilities Commission.
Company -Used throughout this tariffto refer to CTC Communications Corp.d/b/a EarthLink Business,the
issuer ofthis Tariff,unless otherwise clearly indicated by the context.
CTC -Refers to CTC Communications Corp.d/b/a EarthLink Business,the issuer ofthis tariff.
Customer -Any person,firm,partnership,corporation,or other entity which uses telecommunications services
under the provisions and regulations ofthis tariffand is responsible for payment of charges.The Customer is
also a Subscriber when the Customer orders services on behalfof him/herself.
Dedicated Access Origination/Termination -Where access between the Customer and the interexchange carrier
is provided on dedicated circuits.The cost of these dedicated circuits is either billed by the access provider
directly to the Customer or End User or billed to CTC,who in tum,passes such charges through to the
Customer or End User.
End User -Any person,firm,corporation,partnership or other entity which uses the services ofthe Carrier
underthe provisions and regulations ofthis tariff.The End User is responsible for payment unless the charges
for the services utilized are accepted and paid by another Customer.
Marks - A collective term to mean such items as trademarks,service marks,trade names and logos;copyrighted
words,artwork designs,pictures or images;or any other device or merchandise to which legal rights or
ownership are held or reserved by an entity.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 1 -DEFINITIONS (CONT'D.)
Idaho TariffNo.2
Original Page 6
Effective:October 14,2011
Personal Account Code - A numeric or alpha-numeric sequence unique to each Travel Card.
Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used
in calculation of airline mileage.
Subscriber -The person,firm,Customer,corporation or other entity that arranges for the Carrier to provide,
discontinue or rearrange telecommunications services on behalf of itselfor others under the provisions and
terms ofthis tariff.Also see Customer.
Switched Access Origination/Termination -Where access betweenthe Customer and the interexchange carrier
is provided on local exchange company Feature Group circuits and the connection to the Customer is a LEC­
provided business or residential access line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS
2.1 Undertaking ofthe Company
Idaho TariffNo.2
Original Page 7
Effective:October 14,2011
The Company's services and facilities are furnished for communications between locations within the
State ofIdaho under terms ofthis tariff.The Company's services and facilities are available twenty­
four (24)hours per day,seven (7)days per week.The Company arranges for installation,operation,
and maintenance ofthe communications services provided in this tarifffor Customers in accordance
with the terms and conditions set forth under this tariff.The rates and regulations contained in this
tariff do not apply,unless otherwise specified,to the lines,facilities or services provided by a local
exchange telephone company or other access provider for use in accessing the services of the
Company.
2.2 Limitations
2.2.1 Service is offered subject to the availability of the necessary facilities and equipment,and is
subject to the provisions of this tariff.
2.2.2 The Company reserves the right to discontinue or limit service when necessitated by
conditions beyond its control,or when the Customer is using service in violation ofprovisions
ofthis tariff or the law.
2.2.3 The Company does not undertake to transmit messages,but offers the use of its facilities
when available,and will not be liable for errors in transmission or for failure to establish
connections.
2.2.4 The Company reserves the right to discontinue service,limit service,or to impose
requirements on Customers or Subscribers as required to meet changing regulatory or
statutory rules and standards,or when such rules and standards have an adverse material
affect on the business or economic feasibility of providing service,as determined by the
Company in its reasonable judgment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.3 Assignment or Transfer
Idaho TariffNo.2
Original Page 8
Effective:October 14,2011
Customers may not transfer or assign the use of service or facilities without the express written
consent ofthe Company.Such transfer or assignment shall only apply wherethere is no interruption of
the use or location ofthe service or facilities.Prior written permission from the Company is required
before any assignment or transfer.All regulations and conditions contained in this tariffshall applyto
all such permitted assignees or transferees,as well as all conditions of service.
2.4 Use
Services provided under this tariff may be used for any lawful purpose for which the service is
technically suited.The use of the Company's services without payment for service,as well as any
attempt to avoid payment or to shift payment obligations to another person without that person's
authorization,whether by fraudulent means,schemes,invalid numbers or otherwise,is prohibited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.5 Liabilities ofthe Company
Idaho TariffNo.2
Original Page 9
Effective:October 14,2011
2.5.1 The liability ofthe Company for any claim or loss,expense or damage (including indirect,
special,or consequential damage)for any interruption,delay,error,omission,or defect in any
service,facility or transmission provided under this tariff shall not exceed an amount
equivalent to the proportionate charges to the Customer for the period ofservice orthe facility
provided during which such interruption,delay,error,omission,or defect occurs.
2.5.2 The Company shall not be liable for any claim or loss,expense,or damage (including
indirect,special,or consequential damage),for any interruption,delay,error,omission,or
other defect in any service facility,or transmission provided under this tariff,ifcaused by any
person or entity other than the Company,by any malfunction of any service or facility
provided by any other carrier,by any act of God,fire,war,civil disturbance,or act of
government,or by any other cause beyond the Company's direct control.
2.5.3 The Company shall not be liable for,and shall be fully indemnified and held harmless by
Customer and Subscriber against any claim or loss,expense,or damage,(i)for defamation,
invasion ofprivacy,infringement ofcopyright or patent,unauthorized use ofany trademark,
trade name,or service mark,unfair competition,interference with or misappropriation or
violation of any contract,proprietary or creative right,or any other injury to any person,
property,or entity arising from the material data,information,or content revealed to,
transmitted,processed,handled,or used by Company under this tariff,or (ii)for connecting,
combining,or adapting Company's facilities with Customer's or Subscriber's apparatus or
systems,or (iii)for any act or omission ofthe Customer or Subscriber,or (iv)for any personal
injury or death of any person,or for any loss of or damage to Subscriber's or Customer's
premises or any other property,whether owned by Customer,Subscriber or others,caused
directly or indirectly by the installation,maintenance,location,condition,operation,failure or
removal of equipment or wiring provided by the Company if not directly caused by
negligence ofthe Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.5 Liabilities of the Company (Cont'd.)
Idaho TariffNo.2
Original Page 10
Effective:October 14,2011
2.5.4 The Company shall not be liable for any claim,loss,or refund as a result of loss,theft or
unauthorized use of Travel Cards or Personal Account codes issued for use with the
Company's services.
2.5.5 The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims.It is also the court's responsibility to
determine the validity ofthe exculpatory clause.
2.6 Use ofRecording Devices
Customers and Authorized Users who use recording devices do so at their own risk.A Customer or
Authorized User may only use a recording device ifthe Customer or Authorized User complies with
the requirements of this section and only if the Customer or Authorized User is able to connect or
disconnect the recording device,or turn the recording device on or off,at will.
2.6.1 A Customer or Authorized User may record a conversation if the Customer or Authorized
User obtains written or verbal consent to the recording ofall parties to the conversation prior
to or at the beginning ofthe conversation.
2.6.2 A distinctive recorder tone must be repeated at intervals ofapproximately fifteen (15)seconds
to alert all parties to the conversation that a recording device is being used.
2.6.3 The requirements of2.6.l and 2.6.2 are waived for Broadcast licensees who use a recording
device to record a conversation for broadcast ifall parties to the conversation are aware that
the conversation will be broadcast.
2.7 Taxes,Surcharges and Utility Fees
All state and local taxes,including but not limited to gross receipts taxes,sales taxes,and
municipal utilities taxes,or associated surcharges,are listed as separate line items and are not
included in the rates listed in this tariff for postpaid services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.8 Payment for Service
Idaho TariffNo.2
Original Page 11
Effective:October 14,2011
2.8.1 The Customer is responsible for payment ofall charges for services and equipment furnished
to the Customer or to an Authorized User ofthe Customer by the Company.All charges due
by the Customer are payable to the Company or to the Company's authorized billing agent.
Any objections to billed charges must be reported to the Company or its billing agent within
two (2)months after receipt of bill.Adjustments to Customer's bills shall be made to the
extent that circumstances exist which reasonably indicate that such changes are appropriate.
The Customer will receive credit for any uncompleted calls or wrong numbers.
2.8.2 Customer bills for telephone service are due upon receipt,unless otherwise specified by this
tariff or by contract.A Customer is in default unless payment is made on or before the due
date specified on the bill.
2.8.3 Ifpayment is not made within thirty (30)days ofthe date ofthe bill,a late payment charge not
to exceed one and one-half percent (1.5%)per monthly billing period will be applied to all
amounts previously billed under this Company's tariff(s),including arrears and unpaid late
payment charges.
2.8.4 In the event that the Company incurs fees or expenses,including attorney's fees,collecting,or
attempting to collect,any charges owed to the Company,the Company may charge the
Customer all such fees and expenses reasonably incurred.
2.8.5 The Company reserves the right to assess a return-check charge of up to $25.00 whenever a
check or draft presented for payment ofservice is not accepted by the institution on which it is
written.This charge applies each time a check is returned to the Company by a bank for
insufficient funds.
2.8.6 The Customer shall be responsible for all calls placed by or through Customer's equipment by
any person,including all charges placed against Personal Account Codes.Customers are
responsible for the security and usage of all Personal Account Codes.The Customer is
responsible for all calls placed via their Personal Account Code as a result ofthe Customer's
intentional or negligent disclosure ofthe authorization code.Customers claimingthat five (5)
or more calls on anyone statement were unauthorized may be required to accept a Travel
Card number change issued by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.8 Payment for Service (Cont'd.)
Idaho Tariff No.2
Original Page 12
Effective:October 14,2011
2.8.7 The Company will provide credit on charges disputed by Customer in writing that are verified
as incorrect by Company.If objection in writing is not received by Company within two
months after the bill is rendered,the account shall be deemed correct and binding upon the
Customer.Customer questions,complaints and disputes regarding billing or service should be
referred to the Company's Customer Service Department at 800-883-6300.
2.9 Deposits
Deposits may be required from commercial Customers or potential commercial Customers whose
credit or payment history is unsatisfactory or unknown to the Company.In the event that Company
collects deposits in the future it will comply with the requirements ofIDAPA 31.41.01100.
2.10 Advance Payments
The Company does not intend to ask for an advance payment from a Customer.
2.11 Interconnection with Other Carriers
Service furnished by the Company may be connected with the services or facilities ofother carriers.
Such services or facilities,if used,are provided under the terms,rates and conditions of the other
carrier.The Customer or Subscriber is responsible for all charges billed by other carriers for use in
connection with the Company's service.Any special interface equipment or facilities necessary to
achieve compatibility between carriers is the responsibility ofthe Customer or Subscriber.
2.12 Refusal or Discontinuance by Company
The Company may refuse or discontinue service for non-compliance with and/or violation of any
Federal,State or municipal law,ordinance or regulation pertainingto telephone service.Service may
also be discontinued or refused for the following conditions:
2.12.1 For neglect or refusal to provide reasonable access to the Company for the purpose of
inspection and maintenance ofequipment owned by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.12 Refusal or Discontinuance by Company (Cont'd.)
Idaho TariffNo.2
Original Page 13
Effective:October 14,2011
2.12.2 For non-compliance with and/or violation ofthe Commission's regulations or the Company's
rules and regulations.
2.12.3 For non-payment of bills for telephone service thirty (30)days past due.
2.12.4 Without notice in the event of Customer use of equipment in such a manner as to adversely
affect the Company's equipment or the Company's service to others.
2.12.5 Without notice in the event of tampering with the equipment furnished and owned by the
Company.
2.12.6 Without notice in the event ofunauthorized or fraudulent use ofservice.Whenever service is
discontinued for fraudulent use ofservice,the Company may,before restoring service,require
the Customer to make,at his or her own expense,all changes in facilities or equipment
necessary to eliminate illegal use and to pay an amount reasonably estimated as the loss in
revenues resulting from such fraudulent use.
2.12.7 When necessary for the Company to comply with any order or request ofany governmental
authority having jurisdiction.
2.12.8 The Company may temporarily suspend service without notice to the Customer,by blocking
traffic to certain cities or NXX exchanges,or by blocking calls using certain Personal
Account Codes when the Company deems it necessary to take such action to preventunlawful
use of its service.The Company will restore services as soon as service can be provided
without undue risk.
2.12.9 Cancellation ofany service by the Company shall be consistent in all respects with the rules
set forth at IDAPA 31.41.01300 et seq.
2.13 Inspection,Testing and Adjustment
Upon reasonable notice,the services provided by the Company shall be made available to the
Company for tests and adjustments as may be deemed necessary by the Company for maintenance.No
interruption allowance will be granted for the time during which such tests and adjustments are made
when the interruption is less than twenty-four (24)consecutive hours.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONT'D.)
2.14 Interruption of Service
Idaho TariffNo.2
Original Page 14
Effective:October 14,2011
Credit allowances for interruptions ofservice which are not due to the Company's testing oradjusting,
to the negligence ofthe Customer,or to the failure ofchannels,equipment or communications systems
provided by the Customer,are subjectto the generalliability provisions set forth in Section 2.5 herein.
It shall be the obligation of the Customer to notify the Company immediately of any interruption in
service for which a credit allowance is desired by Customer.Before giving such notice,the Customer
shall ascertain that the trouble is not within his or her control,or is not in wiring or equipment,ifany,
furnished by Customer and connected to Company's terminal.Interruptions caused by Customer­
provided or Company-provided automatic dialing equipment are not deemed an interruption ofservice
as defmed in this tariffsince the Customer has the option ofusing the long distance network via local
exchange company access.
2.15 Cancellation ofService
No charge applies when the applicant cancels an application for service prior to the start ofinstallation
or special construction.
When an applicant cancels an application for service after the start of installation or special
construction,the applicant shall pay a cancellation fee which is the lesser of 1)the costs incurred by
the Carrier,or 2)the charge for the minimum period ofthe service ordered,plus applicable installation
charges.
Customers of the Company may cancel service by providing thirty (30)days written notice to the
Company.Customers are responsible for all charges,including fixed fees,which accrue up to the
cancellation date.
2.16 Minimum Service Period
Unless otherwise stated,the minimum service period for all services is thirty (30)days.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 2 -REGULATIONS (CONTID.)
2.17 Reservation of 800 Numbers
Idaho TariffNo.2
Original Page 15
Effective:October 14,2011
The Company will make every effort to reserve "800"vanity numbers on behalfofCustomers,but
makes no guarantee or warrantee that the requested "800"number(s)will be available or assigned to
the Customer requesting the number.
2.18 800 Number Portability
If a Customer accumulates undisputed delinquent charges,the Company reserves the right not to
honor that Customer's request for a change in service,including a request for Resp.Org.change,until
such charges are paid in full.
2.19 Company Toll Free Number
The Company's toll free number for Customers inquiries and service is:1-800-962-2488.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1170 Peachtree Street NE,Suite 900
Atlanta,GA 30309
Issued by:Yice President,Tax
Issued:March 27,2015
INTEREXCHANGE SERYICES TARIFF
Idaho Tariff No.2
1st Revised Page 16
Cancels Original Page 16
Effective:April 06,2015
SECTION 3 -DESCRIPTION OF RATES AND SERVICES
The rates provided in Section 3 apply to Customers that are currently in a Service Term Agreement with the (N)
Company.All Customers being provided Month to Month services through an expired service term or who I
have never had a contractual relationship with the Company will find the rates for their specific out ofcontract I
services in Section 6 -Non-Term Rates.(N)
3.1 General
Calls are billed individually and on a monthly basis.Usage is billed in arrears.Intrastate services are
offered in conjunction with interstate and international services.
3.2 Computation ofMileage
Airline mileage,where mileage is the basis for rating calls,is obtained by using the "Y"and "R"
coordinates assigned to each point and contained in NECA FCC TariffNo.4.To determine the airline
distance between any locations,proceed as follows:
3.2.1 Obtain the "Y"and "R"coordinates for each location.The "Y"coordinate is the first four
digits in the "YR"column.The "R"coordinate is the next four digits.
3.2.2 Obtain the difference between the "Y"coordinates of each of the locations.Obtain the
difference between the "R"coordinates.
3.2.3 Square each difference obtained in step (ii)above.
3.2.4 Add the square ofthe "Y"difference and the "R"difference obtained in step 3.2.3 above.
3.2.5 Divide the sum ofthe square by 10.Round to the next higher whole number ifany fraction is
obtained.
3.2.6 Obtain the square root ofthe whole number result obtained above.Round to the next higher
whole number if any fraction is obtained.This is the airline mileage.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 6, 2015
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
Idaho TariffNo.2
Original Page 17
Effective:October 14,2011
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.3 Recognized Holidays
Company recognizes the following holidays for the purposes of discounting usage rates in certain
cases:Christmas Day (December 25),New Year's Day (January 1),Independence Day (July 4)and
Thanksgiving Day.
3.4 Service Descriptions
The Company offers two (2)different calling plans for switched and/or dedicated outbound and
inbound services.The plans use different underlying carriers and have differentrates for international,
interstate and intrastate rates.Customers should evaluate each plan,including the applicable
international and interstate rates,to determine which of the two (2)plans best suits their calling
patterns.
3.4.1 Switched Outbound Service
Switched Outbound Service is designed for outbound calling.Calls are billed in six (6)
second increments.The minimum call duration for billing purposes is six (6)seconds.No
minimum commitment is required.Calls originate from Customer-provided standard business
or residential switched access lines.The Company offers two (2)plans for switched outbound
services developed.In addition,Customers subscribing to Plan 1 or 2 under a term agreement
with the Company receive a ten percent (10%)discount offthe Company's standard rates.
3.4.2 CTC Switched Inbound Service
CTC Switched Inbound Service is available for incoming calls to business and residential
Subscribers with no minimum usage billing.Calls originate from any intrastate location over
an 800 number and terminate to a Customer-provided residential or business switched access
line.Call charges are billed to the Subscriber rather than to the originating caller.Calls are
billed in six (6)second increments.The minimum call duration for billing purposes is thirty
(30)seconds.The Company offers two (2)plans for switched inbound services.In addition,
Customers subscribing to Plan 1 or 2 under a term agreement with the Company receive aten
percent (10%)discount offthe Company's standard rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
Idaho TariffNo.2
Original Page 18
Effective:October 14,2011
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.4 Service Descriptions (Cont'd.)
3.4.3 CTC Dedicated Outbound Service
CTC Dedicated Outbound Service is available to Subscribers for outbound calling.Calls
originate from dedicated T-1 access lines,which are either obtained by the Customer from a
local access provider or by the Company on behalf of the Customer,in which case the
Company will pass through to the Customer the cost of such dedicated circuits.Calls are
billed in six (6)second increments with a minimum call duration for billing purposes ofsix
(6)seconds.No minimum commitment is required.The Company offers two (2)plans for
dedicated outbound services.In addition,Customers subscribing to Plan 1 or 2 under a term
agreement with the Company receive a ten percent (10%)discount off the Company's
standard rates.
3.4.4 CTC Dedicated Inbound Service
CTC Dedicated Inbound Service is available to Subscribers for incoming calls.Calls originate
from any intrastate location over an 800 number and terminate to a dedicated T-1 access line,
which are either obtained by the Customer from a local access provider or bythe Company on
behalf of the Customer,in which case the Company will pass through to the Customer the
cost of such dedicated circuits.Call charges are billed to the Subscriber rather than to the
originating caller.Calls are billed in six (6)second increments with a minimum call duration
for billing purposes of thirty (30)seconds.The Company offers two (2)plans for dedicated
inbound services.In addition,Customers subscribing to Plan 1 or 2 under a term agreement
with the Company receive a ten percent (10%)discount off the Company's standard rates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Issued by:Senior Regulatory Counsel
Issued:April 11 ,2018
INTEREXCHANGE SERVICES TARIFF
Idaho TariffNo.2
7th Revised Page 19
Cancels 6th Revised Page 19
Effective:May 1,2018
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.4 Service Descriptions (Cont'd.)
3.4.5 CTC Travel Card Service
CTC Travel Card Service is a travel card service available to residential and business
Subscribers for placing calls while away from home or office.Calls are originated by dialing
an access number,followed by an account identification number and personal identification
number.Calls may originate from standard residential,business or paytelephone access lines
and may terminate to any intrastate location.Calls are billed in one (1)minute increments
with a minimum call duration for billing purposes of one (1)minute.
3.4.6 Directory Assistance
Directory Assistance is available to Customers of the Company's Switched Network Service,
and Travel Card Service.Directory Assistance charge applies to each call to the Directory
Assistance Bureau.Up to two (2)requests may be made on each call to Directory Assistance.
The Directory Assistance charge applies to each call regardless of whether the Directory
Assistance Bureau is able to furnish the requested telephone number.
3.5 Rates
General
Each Customer is charged individually for each call placed through the Company.Charges may vary
by service offering,class of call,call duration.Customers are billed based on their use of the
Company's long distance service.A fixed monthly recurring charge per account applies.
Monthly Membership fee:$11.53 per account (I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2018
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Issued by:Senior Regulatory Counsel
Issued:April 11,2018
INTEREXCHANGE SERVICES TARIFF
Idaho TariffNo.2
7th Revised Page 20
Cancels 6th Revised Page 20
Effective:May 1,2018
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.5 Rates (Cont'd)
3.5.1 CTC Switched Outbound Service
Calls are billed in six (6)second increments after the initial minimum period of six (6)
seconds.
Plan 1
All mileage bands
All times ofday:
Plan 2
All mileage bands
All times of day:
3.5.2 CTC Switched Inbound Service
$0.2370 per minute
$0.1250 per minute
Calls are billed in six (6)second increments after the initial minimum period ofthirty (30)
seconds.
800 Number Service Charge
1-10 numbers,per number,per account
11+numbers,per number,per account
Plan 1
All mileage bands
All times of day:
Plan 2
All mileage bands
All times ofday:
$12.65 (I)
$12.65 (I)
$0.2370 per minute
$0.1710 per minute
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2018
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Issued by:Senior Regulatory Counsel
Issued:April 11,2018
INTEREXCHANGE SERVICES TARIFF
Idaho Tariff No.2
7th Revised Page 21
Cancels 6th Revised Page 21
Effective:May 1,2018
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.5 Rates (Cont'd)
3.5.3 CTC Dedicated Outbound Service
Calls are billed in six (6)second increments after the initial minimum period of six (6)
seconds.The Customer is responsible for all charges associated with the dedicated access line,
whether billed directly by the access provider or passed through by the Company.
Plan 1
All mileage bands
All times of day:
Plan 2
All mileage bands
All times ofday:
3.5.4 CTC Dedicated Inbound Service
$0.1110 per minute
$0.0760 per minute
Calls are billed in six (6)second increments after the initial minimum period of thirty (30)
seconds.The Customer is responsible for all charges associated with the dedicated access line,
whether billed directly by the access provider or passed through by the Company.
800 Number Service Charge
1-10 numbers,per number,per account
11+numbers,per number,per account
Plan 1
All mileage bands
All times of day:
Plan 2
All mileage bands
All times ofday:
$12.65 (I)
$12.65 (I)
$0.1110 per minute
$0.0810 per minute
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2018
Boise, Idaho

CTC Communications Corp. Idaho Tariff No. 2
d/b/a EarthLink Business 2nd Revised Page 22
4001 Rodney Parham Road Cancels 1st Revised Page 22
Little Rock, Arkansas 72212
Issued by: Senior Regulatory Counsel

Issued: September 21, 2018 Effective: October 1, 2018
INTEREXCHANGE SERVICES TARIFF

SECTION 3 - DESCRIPTION OF RATES AND SERVICES (CONT'D.)

3.5 Rates (Cont'd)

3.5.5 CTC Travel Card Service

Calls are billed in one (1) minute increments after the initial minimum period of one (1)
minute.

Per minute rate: $.1790

3.5.6 Directory Assistance

Directory Assistance is available to Customers of the Company's Switched Network Service,
and Travel Card Service. Directory Assistance charge applies to each call to the Directory
Assistance Bureau. Up to two (2) requests may be made on each call to Directory Assistance.
The Directory Assistance charge applies to each call regardless of whether the Directory
Assistance Bureau is able to furnish the requested telephone number.

Directory Assistance, Per Call $1.99

(I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 1, 2018
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Issued by:Senior Regulatory Counsel
Issued:April 11,2018
INTEREXCHANGE SERVICES TARIFF
Idaho Tariff No.2
151 Revised Page 23
Cancels Original Page 23
Effective:May I,2018
SECTION 3 -DESCRIPTION OF RATES AND SERVICES (CONT'D.)
3.6 Presubscribed Interexchange Long Distance (PILD)Charge
The Presubscribed Interexchange Long Distance (PILD)Charge is a monthly charge applicable to
multi-line business,ISDN-PRI and T-1 Customers'lines or line equivalents that are presubscribed
to the Company's long distance service.For ISDN-PRI and T-l Customers,the Company will
assess five (5)PILD charges per circuit.The aggregate ofthese PILD charges will not be prorated
for a partial month of service,are not subject to any discounting and do not contribute to any
monthly minimums.Customers subscribed to the Company for both their interLATA and
intraLATA long distance service will be subject to a single PILD charge per line.
per multi-line business Customer subscribed line
per ISDN-PRI or T-1 facility
per Centrex line*
* -Grandfathered to existing Customers at existing locations.
Monthly Recurring Charge
$4.31
$21.55
$0.47
(C)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2018
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 4 -PROMOTIONS
4.1 Promotional Offerings -General
Idaho TariffNo.2
Original Page 24
Effective:October 14,2011
From time to time,the Company may provide promotional offerings to introduce a currentor potential
Subscriber to a service not being used by the Subscriber.These offerings may be limited to certain
dates,times or locations and may waive or reduce recurring or nonrecurring charges.
4.1.1 Competitive Response Promotion
The Company will,at its discretion,match certain standard or promotional offerings ofother
interexchange carriers or resellers in order to acquire new Customers.The Customer must
demonstrate to the Company's satisfaction that 1)an alternative service offering is valid and
currently available from a competing interexchange carrier or reseller and 2)the Customer
intends to either subscribe to or remain with the competing interexchange carrier or reseller.
The Company reserves the rightto verify that the alternative offering is an approved tariffon
file with the Commission.
4.1.2 Best Rate Guarantee Promotion
The Company will,at its discretion,match certain standard non-promotional offerings of
other interexchange carriers or resellers in order to retain existing accounts.The competing
rate must be provided in writing and be listed in an approved tariff on file with the
Commission and must result in a lower overall bill for the same service offered by the
Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
1375 Peachtree Street,Level A
Atlanta,GA 30309
Issued by:Vice President,Tax
Issued:October 4,2011
INTEREXCHANGE SERVICES TARIFF
SECTION 5 -CONTRACT SERVICES
5.1 Contract Service -General
Idaho TariffNo.2
Original Page 25
Effective:October 14,2011
At the option of the Company,service may be offered on a contract basis to meet specialized
requirements of the Customer not contemplated in this tariff.The terms of each contract shall be
mutually agreed upon between the Customer and Company and may include discounts off of rates
contained herein,waiver of recurring or nonrecurring charges,charges for specially designed and
constructed services not contained in the Company's general service offerings,or other customized
features.The terms of the contract may be based partially or completely on the term and volume
commitment,type of originating or terminating access,mixture of services or other distinguishing
features.Service shall be available to all similarly situated Customers for three (3)months after the
initial offering to the first contract Customer for any given set ofterms.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 14, 2011
Boise, Idaho
CTC Communications Corp.
d/b/a EarthLink Business
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Issued by:Senior Regulatory Counsel
Issued:April 11,2018
INTEREXCHANGE SERVICES TARIFF
SECTION 6 -NON-TERM RATES
Idaho TariffNo.2
4th Revised Page 26
Cancels )'d Revised Page 26
Effective:May 1,2018
The rates provided in this section only apply to Customers that are being provided Month-to-Month services
through an expired Service Term agreement or who have never had a Service Term Agreement with the
Company.Customers still under a current Service Term agreement with the Company will find the rates for
their services in Section 3 -Description of Rates and Services.
6.1 CTC Switched Inbound Service
800 Number Service Charge
1-10 numbers,per number,per account
11+numbers,per number,per account
Plan 1
All mileage bands
All times of day:
Plan 2
All mileage bands
All times ofday:
6.2 CTC Dedicated Inbound Service
800 Number Service Charge
1-10 numbers,per number,per account
11+numbers,per number,per account
Plan 1
All mileage bands
All times ofday:
Plan 2
All mileage bands
All times ofday:
6.3 Monthly Membership Fee:
$18.98 (I)
$18.98 (I)
$0.2370 per minute
$0.1710 per minute
$18.98 (I)
$18.98 (I)
$0.1110 per minute
$0.0810 per minute
$17.31 per account (I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2018
Boise, Idaho