20100611Application.pdf

Lance J.M. Steinhart P.C.
Attorney At Law
1720 Windward Concourse
Suite 115
Alpharetta, Georgia 30005
R.-""...:-t:l~~t:
zom JUN 11 AM 10: 09
IDAHO PG~~~¡;~~, "
UTILITIES COM~il!~::IOt"l
Also Admitted in New York
and Marland
Telephone: [phone]
Facsimile: [phone]
Email: lsteinhar(£telecomcounse1.com
June 9, 2010
VIA FEDERA EXPRESS
Ms. Jean D. Jewell
Idaho Public Utilities Commission
Secretar
472 West Washington Street
Boise, Idaho 83702
CBS - y- ID-Ò(
Re: Crexendo Business Solutions, Inc.
Dear Ms. Jewell:
Enclosed please find for fiing an unbound, unstapled and duplexed original and thee (3)
stapled and duplexed copies of Crexendo Business Solutions, Inc.'s Application for a Certficate of
Public Convenience and Necessity to Provide Resold and Facilties-BasedI Local Exchange
telecommuncations servces within the State of Idaho. The company has no local exchange
customers at this time in the State ofIdaho and ths is a new filing.
I have also enclosed an extra copy of this letter to be date stamped and retued to me in the
enclosed, self addressed, postage prepaid envelope. If you have any questions or if I may provide
you with additional information, please do not hesitate to contact me.
Lance J . Steinhar
Attorney for Crexendo Business Solutions, Inc.
cc: JeffKorn
BEFORE TH IDAHO PUBLIC UTILITIES COMMSSION
IN TH MATTER OF THE
APPLICATION OF
Crexendo Business Solutions, Inc.
for a Certcate of Public
Convenience and Necessity to
Provide
Local Exchange Telecommunications
Servces Within the
State of Idaho
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ZDW JUN l l AM 10= l 0
iDAHOCASE NO. UTILITIES
Cß5..I-tO-O I
APPLICATION AN REQUEST FOR AUTHORITY
Application is hereby made to the Idao Public Utiities Commssion for a Certficate of Public
Convenience and Necessity authorig Crexendo Business Solutions, Inc., ("Applicant" or
"Crexendo") to provide local exchange telecommuncations services puruat to Idao Code Sections
61-526 though -528 and IDAP A 31.01.01.111 (Riles 111 & 112) as clarfied by Procedur Order No.
26665 in Case No. GNR-T-96-4. The followig general inormation and exhbits are fushed in
support thereof:
1.) Applicant's legal name, address of its pricipal offces and telephone number are:
Crexendo Business Solutions, Inc.
1 020 1 South 51 st Street
Phoeni, Arzona 85044
[phone]
i
The Applicant ha no offce located in the State of Idao. The Applicant intends to provide
resold and facilities-based loca exchage servce utilizing unbundled network elements, or the
equivalent thereof. Such services will be provided by utilzig the facilities incumbent local
exchange cariers ("LECs").
2.) Applicant is incorporated in the State of Arona and is in good stadig under the laws of that
state. In addition, the Company is authori to do business as a Foreign Corporation in the State of
Idao. Attched as Exhbit 1 to ths Application is a copy of the Company's Arcles of Incorporation.
A copy of Applicant's Certficate of Authority to tranact business in Idaho is atthed hereto
as Exhbit 2.
3.) The name and business address of Applicant's registered agent for service in Idao are:
Natona Registre Agents Inc.
1423 Tyrell Lae
Boise, il 83706
2
4.) The names and addresses of the ten common stockholders of Applicant Owg the Greatest
Number of Shares of Common Stock and the Number of Such Shaes Owned by Each are:
Applicant is a wholly-owned subsidiar of iMergent, Inc. ("iMergent"), a publicly-trded Delaware
corporation.
Name and
Address
Shares Owned Percentae of All
Shares Issued &
Outstadig
Percentae
of Voting
Control
iMergent, Inp.100%100%100%
Address: 10201 South 51st Street, Phoeni, Arona 85044
3
5.) The names, addresses and ownership of Applicat's Offcers and Directors are:
Offcers:
Steven G. Miylo, Chief Executive Offcer
JeffKorn, Secreta & Chief Legal Offcer
Directors:
Steven G. Miylo
Each can be reached at Applicant's priar plac of business and telephone number as
follows:
Crexendo Business Solutions, Inc.
10201 South 51 st Street
Phoenix, Arzona 85044
[phone]
6.) The Name and Addrss of Any Corpration, Association, or Simar Organtion Holding a
5% or Greater Ownership or Manement Interest in Applicat are as follows:
See anwer to 4 above.
7.) The names and addresses of Subsidiares Owned or Controlled by Applicant are as follows:
Not applicable.
8.) Applicant intially proposes to provide resold local exchange servces and to purchase
unbundled network elements provided by existig LECs: Qwest Nort Qwest South and Verion.
Applicant ha no curent plan to in facilities in Idao but may do so in the futue, however, the
natue and extent of the facilities to be utilized ha yet to be determed. Applicant seeks authority
intends to provide all form of intraste local exchange and interexchange telecommuncations
services including:
4
1. Interexchage (switched and dedicated servces):
A. 1+ and 10 1XX outbound dialing;
B. 800/888 toll-free inbound dialing;
C. Prepaid and Postpaid caling cards;
D. Directory Assistace; and
E. Frame Relay and other data servces.
2. Local Exchange:
A. Local Exchange Services tht will enable customers to originate and termte local
calls in the local calling area served by other LECs, includig local dial tone and
custom caling featues.
B. Switched local exchage servces such as flat-rated and measure-rated local servces;
vertical services, Direct Inward and Outward Dialed tr, carer access, public and
semi-public coin telephone services, and any other switched local servces tht
curently exist or will exist in the futue.
C. Non-switched local servces (e.g., private)ine) that curently exist or will exist in the
futue.
D. Centrex and/or Centrex-like services that curently exist or will exist in the futue.
E. Digita subscriber lie, ISDN, and other high capacity line services.
Applicat seeks authority to resell and provide facilities-basedI interexchange and local
exchage servces intially throughout the State where provided by incumbent LECs, however,
Applicant does not intend to servce areas serviced by any LECs which are eligible for a small or rual
carer exemption pursuat to Section 251 of the Federal Telecom Act of 1996.
5
Applicat has no curent plan to inta facilities in Idaho. If Crexendo intas facilities in
Idao, it woild probably use the followig or a simar confgution of equipment: Applicant will
provide voice and high speed data services though a combination of the latest technology
switchig and transport media. The switchig system will consist of a central processing and
control complex capable of interconnection as a peer to the incumbent as well as competitive local
exchange companes. The hub portion of the switch will interconnect with the public switched
network on Signaling System 7 ("SST') or Featue Group D ("FGD") facilities. The system's
remote module capability will allow properties to be served in a maner that provides the exchange
of appropriate signaling, control and calling/caller inormation to the network in accordance with
network stadards and specifications. Additionaly, these servces will be delivered over a
combination of delivery mechansms though incumbent local carers' unbundled loop network,
both copper and fiber and transport networks, as well as via Applicant constrcted facilties.
Applicat intends to provide service upon certfication and fiiztion of interconnection ageements
with the LECs.
9.) A copy of iMergent's SEC Form 1O-KT for period ended December 31,2009 is attched hereto
as Exhbit 3.
10.) . A map showing where Applicant is proposing to provide servce is attched hereto as Exhbit
4.
6
11.) A copy of Applicant's ilustrative tarff is attched hereto as Exhbit 5. Applicant will file its
proposed taff estblishig its proposed servces and chages upon completion of interconnection and
upon receipt of certification by the Commssion.
12.) Questions concerng ths application and Applicant's taff should be diected to Applicant's
representative:
Lance J .M. Steinar
Lance J.M. Steinar, P.e.
1720 Windward Concoure
Suite 115
Alphaett Georgia 30005
[phone] (Telephone)
[phone] (Facsimle)
lsteinarCÐtelecomcounel.com (Email)
Customer Complaints and Inquies are to be addressed to:
Patricia Creviston, Customer Support Manager
1 0201 South 51 st Street
Phoenix, Arzona 85044
[phone] (Customer Service)
7
13.) Applicant ha not intiated interconnection or resale negotiations.
14.) Applicant ha reviewed the laws and reguations of ths Commssion governg local exchage
telecmmuncations servces in Idao and wi provide servce in accordace with. allaws, ries and
reguations to the extent they are not preempte by the Federa Act.
15.) Applicant wi not requie advance payments or depsits; therefore, no escrow account is being
filed.
WHREFORE, Crexendo Business Solutions, Inc., requests tht the Idao Public Utilities
Commssion enter an order grtig a Certificate of Public Convenience and Necessity authorizing
Crexendo Business Solutions, Inc., to provide resold and facilties-based local exchage
telecommuncations servces pursuat to Idao Code Sections 61-526 though -528 and IDAPA
31.01.01.111.
Respectfuly submitted ths j day of JUOL ,2010.
CREXENDO BUSINSS SOLUTIONS, INC.
By: ,~
L~~ ~inar
Lance J.M. Steinar, P.C.
1720 Windward Concourse
Suite 115
. Alpharett Georgia 30005
Telephone: [phone]
Facsimile: 770/232-9208
Email: Isteinar(£telecomcounseLcom
Attorney for
CREXENDO BUSINSS SOLUTIONS, INC.
8
EXHIBIT 1
EXHIBIT 2
EXHIBIT 3
EXHIBIT 4
EXHIBIT 5
LIST OF EXHIBITS
ARTICLES OF INCORPORATION
CERTIFICATE OF AUTHORITY TO TRASACT BUSINESS
FINANCIA INFORMTION
SERVICE ARA MA
ILLUSTRATIVE TARF
9
EXHIT 1 - ARTICLES OF INCORPORATION
10
STATE OF ARZONA
Offce of the
CORPORATION COMMISION
I, Ernest G. Johnson, Executive Director of the Arzona Corporation Commission, do
hereby certif that the attached copy of the following document:
ARTICLES OF INCORPORATION, 04/23/2009
consisting of3 pages, is a tre and complete copy of the origial of said document on file with
this office for:
CREXENDO BUSINESS SOLUTIONS, INC.
ACC rile number: -1519323-6
IN WITNESS WHEREOF, I have hereunto set my hand and affxed
the official sel of the Arizna Corporation Commission on this date:
June 1,2010.
C¿(Q~
ecuti ve Director
~
By:
Apr 21 20Ö9 B: 50AH
04/2i/~ea9 66:59. SB25424160 AZ CO a:ISSION
pw 3
PAGE B7/1l
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Atldrii: lQ21 Sovdi n"l ~D3
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shall be manor ûi al On ii whiçh iii~atio it i-tt by law.
9. i;itat øl U!hit~ 'To ih fulles ede pel~d by the At RlWisc Stte~
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or any faUim to tao aWon M a dit. No ~i. aint br modmclJ of thri
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EX'i.l1ed tim 13Ui Dayóf April, 2009. by the InÇOtp.
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ACCEANCl OF MOIN'l BY STATtltY AGENT
Th_omgncdherey ac~Ses an ~ th apntm~t
As $tltUto age ()f th aOve-lled corpoinQu efetiyt
Thiii 1 ~tl Dà.y of Apri. 200.
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EXHIT 2 - CERTIICATE OF AUTHORIY TO TRSACT BUSINSS
11
State of Idaho
¡IOffice of the Secretary of statel!
CERTIFICATE OF EXISTENCE
OF
CREXENDO BUSINESS SOLUTIONS INC
File Number C-18391 1
I, BEN YSURSA, Secreta of State of the State of Idao, hereby certify that I am the cusodian of the corporation .records of this State. .
I FURTHR CERTIFY That the records of this offce show that the above-naed corporation was incorporated
under the laws of ARIZONA and filed to transact business in Idao on 7/22/2009.
I FURTHR CERTIFY That the corporaon is in goodstading on the record of this office.
Dated: 5/27/2010 10:26 AM ~~
SECRETARY OF STATE
Authentic Access Idaho Document ( http://www.accessidaho.orglpublic/portal/authenticate.htinl )
Tag: b5ae5f5ff8d740873ce3bc6b9a7dfeada8182.3b614ebb5e245670c9be5Oe69f169ad 19ab2d9.5bbb9
EXHIT 3 - FINANCIA INORMTION
12
Morningstar(R Document Research SM
FORM 10-KT
IMERGENT INC. IIG
Filed: March 02, 2010 (period: December 31, 2009)
Annual transition reports filed rule 13a-1 0 or 15d-1 0 of the Securities Exchange Act
UNTED STATES
SECURTIES AN EXCHAGE COMMSSION
Washington, D.C. 20549
FORMIO-KT
o ANUAL REPORT PURUAN TO SECTION 13 OR 15(d) OF THE SECURTIS EXCHAGE ACT OF 1934
For the fiscal yea ende
or
ø TRSITION REPORT PURUAN TO SECTION 13 OR 15(d) OF THE SECURTIES EXCHAGE ACT OF
1934
For the transition period from: July 1,2009 to December 31, 2009
. .111+ImergenL
iMergent, Inc.
(Exact name of regitrant as specifed in its
charter)
Delaware
(State or Other Jursdiction
of Incorporation or Organtion)
001-32277
(Commssion
File Number)
87-0591719
(I.R.S. Employer
Identification No.)
10201 South 51st Street, Suite A-265, Phoenix, AZ 85044
(Address of Pricipal Executive Offce) (Zip Code)
[phone]
(Registrt's telephone number, includig area code)
Secunties registered pursuant to Section 12(b) of the Act:
Title of each class
Common Stock, par value $0.001 per share
Name of each exchange on which registered
New York Stock Exchange - AmexSecurities
Secunties registered pursuant to Section 12(g of the Act:
None'
(Title of Class)
Indicate by check mark if the registrt is a well-known seasoned issuer, as defied in Rule 405 of the Securities Act. Yes 0 No ø
Indicate by check mark if the registrant is not required to fie report pursuant to Section 13 or Section 15( d) of the Exchange Act.
Yes 0 NoØ
Source: livlERGENT INC, lD-KT, l'..1arch 02, 2010
. .
Povi:'Bred hy tv1orrjiìgstar~ Docüment ReseaïchsM
Indicate by check mark whether the registrant (1) has filed all report required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of 1934 durng the preceding 12 months (or for such shorter period that the registrant was required to file such report),
and (2) has been subject to such filig requirements for the past 90 days. Yes 0' No 0
Indicate by check mark whether the registrt has submitted electronically and posted on its corporate website, if any, every
Interactive Data File requied to be submitted and posted puruant to Rule 405 of Reguation S-T (§232.405 of this chapter) during the
preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes 0 No 0
Indicate by check mark if disclosure of delinquent fiers pursuat to Item 405 of Reguation S-K (§229.405 of this chapter) is not
contaed herein and will not be contained to the best of registrant's knowledge, in defitive proxy or information statements
incorporated by reference in Par II of this Form 10-KT or any amendment to this Form IO-KT. 0'
Indicate by check mark whether the registrant is a large accelerated fier, an accelerated filer, a non-accelerated fier, or a smaller
reporting company.
Large accelerated filer 0 Accelerated fier 0 Non-accelerated fier 0 Smaller reporting company 0'
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 0 No 0'
The aggregate market value of the common stock held by nonaffliates of the registrant as of December 31, 2008 (end of the
Company's second most recent fiscal quarer) was approximately $32,696,000.
The number of shares of the registrnt's common stock outstanding as of March 1,2010 was 11,466,320.
DOCUMENTS INCORPORATED BY REFERENCE
Portons of the Proxy Statement to be used by the registrant in connection with its 2010 Annual Meeting of Stockholders and
to be filed with the Securties and Exchange Commission withn 120 days of the close of the fiscal year are incorporated by reference
into Par II of ths Tranition Report on Form 10-KT.
Source: !MERGENT INC, 1O-KT, March 02, 2010 Powered by rJ!omifìgsta¡'~ Document ResearchsM
TABLE OF CONTENTS
PART I
ITEM 1A. RISKFACTORS 8
ITM 2. PROPERTIES 17
ITEM 4. NO LONGER REQUID 19
PARTll
ITEM 6. SELECTED FINANCIA DATA 22
UANITATIV AN UALITAT DISCLOSURS ABOUT MAT RISKS
CHAGES IN AN DISAGREEMENTS WITH ACCOUNTANS ON ACCOUNG AN
ITEM 9. FINANCIAL DISCLOSUR 60
..",
61ITEM 9B. OTHR INORMTION
PART il
ITE~(,m;¡I¡:'P~IDRS~~E~~~lQE:Eï~ER'SlmmmQmElmwE~E¡I~~~111¡llilmllll1ilmi~:li¡rinlll!¡ill¡~il!lliil)mir~1¡¡¡ilJ¡m¡¡I¡mr¡lm~mlmml',Ir;liITEM 11. EXECUIV COMPENSATION 61
ITEM 13 CERTAI RELATIONSHIS AN RELATED TRSACTIONS AN DIRECTOR INEPENDENCE 61
PARTlY
Source: IMERGENTINC, 10-KT, March 02, 2010 Powered by MGrn¡¡;gstar~ Document ResearchSM
PART I
Throughout ths Tranition Report we refer to iMergent, Inc., together with its subsidiares, as "we," "us," "our Company" or
"the Company." As used in the Form 10-KT, "StoresOnline'T' is a registered trademark of our Company in the United States and
other countres. Al other product names are or may be tremarks of, and are used to identify the products and servces of, their
respective owners.
THS TRASITION REPORT ON FORM 10-KT CONTAIS FORWAR-LOOKIG STATEMES. THSE
STATEMENTS RELATE TO FUT EVENTS OR OUR FUTU FINANCIA PERFORMCE. IN SOME CASES, YOU
CAN IDENTIFY FORWAR-LOOKIG STATEMENTS BY TERMOLOGY SUCH AS MAY, WIL, SHOULD, EXPECT,
PLAN, JNND, ANCIPATE, BELIEVE, ESTITE, PROJECT, PREDICT, POTENT OR CONTI (INCLUDING
THE NEGATIV OF SUCH TERMS), OR OTHR SIMAR TERMOLOGY. THESE STATEMENTS AR ONLY
PREDICTIONS AN ARE BASED UPON VAROUS ASSUMTIONS THT MAY NOT BE REALIZD. ACTUAL EVENTS
OR RESULTS MAY DIFFER MATERILY. IN EVALUATING THSE STATEMENTS, YOU SHOULD SPECIFICALLY
CONSIDER VAROUS FACTORS, INCLUDING, BUT NOT LIMITED TO, TH RISKS OUTIND BELOW UNER ITEM lA.
THESE FACTORS MAY CAUSE OUR ACTUAL RESULTS TO DIFR MATERILY FROM AN FORWAR-LOOKIG
STATEMENT.
ALTHOUGH WE BELIEVE THT THE EXPECTATIONS REFLECTED IN THE FORWAR-LOOKIG
STATEMENTS AR REASONABLE, WE CANOT GUARTEE FUT RESULTS, LEVELS OF ACTITY,
PERFORMCE OR ACHIVEMENTS. MOREOVER. NEITHR WE NOR AN OTHER PERSON ASSUMS
RESPONSIBILIT FOR TH ACCURCY AN COMPLETENESS OF THE FORWAR-LOOKIG STATEMENTS. WE DO
NOT INTEN TO UPDATE AN OF THE FORWAR-LOOKIG STATEMENTS AFTER TH DATE OF THIS TRASITION
REPORT TO CONFORM SUCH STATEMENTS TO ACTUAL RESULTS OR TO CHANGES IN OUR EXPECTATIONS,
UNESS REQUID BYLAW. .
ITEM 1. BUSINSS
GENERAL
We provide eServices, eComrerce technology, training and a varety of web-based technologies and resources includig
search engine optiation and search engie maagement services to entrepreneurs and small and medium enteipnses. Ou eServices
offerings leverage industr and client practices and are designed to help increase the predictability of success for Internet merchants.
Our services are also designed to help decrease the ns1c associated with eCommerce implementation by providing low-cost, scalable
solutions with ongoing softare and trg updates and support. The Company's strtegic vision is to remain an eServices provider
focused on our taget markets. We sell and market our products and servces in the United States and international (English-speakg)
markets, includig Canada, the UK Australia, New Zealand, and Singapore.
iMergent, Inc. was incorporated as a Nevad coiporation on Apnl 13, 1995. In November 1999, we were reincorporated
under the laws of Delaware. Effective July 3, 2002, we changed our corporate name to "iMergent, Inc." to better reflect the scope and
direction of our business activities of assisting and providing web-based technology solutions to entrepreneurs and small businesses
who are seekig to establish a viable eCommerce presence on the Internet.
FISCAL YEAR CHAGE
In November 2009, our Board of Directors approved a change of the Company's fiscal year from a June 30 fiscal year end to
a December 31 fiscal year end. This Form lO-KT is a Transition Report for the six month transition penod ended December 31,2009.
¡MERGENT WEBSITE
The Company is headquaered at 10201 South 51 st Street, Suite A-265, Phoenix, AZ, 85044, and our telephone number is
[phone]. Our website is ww.imergentinc.com. To assist investors, we publish our Transition Report on Form lO-KT, Annual
Repoit on Form lO-K, Quarterly Reports on Form lO-Q, Curent Report on Form 8-K, and any amendments to those report filed, or
fushed, pursuant to Section l3( a) or l5( d) of the Securties Exchange Act of 1934 which are filed with the Securties and Exchange
Commission ("SEC") on our website under the "Investor Relations" tab. All such fiings are available free of charge.
UNUSTRY BACKGROUND
The Internet has transformed the way business is conducted. To address curent economic conditions, companies have tued
to the Internet as a less expensive marketig chanel which allows them to compete and communcate with a network of consumers
and parers on a local, national, and global leveL. Introducing a business to the Internet can unleash new opportnities which enable
them to drive revenue growt, services opportties, product innovation, and operational effciencies. Companes need to be able to
offer and deliver their services and products though the Internet to capitalize on this potentiaL.
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by rvîom¡ngstar~ Document ResearchsM
A company seekig to effect such a trsformation or launch a website on the Internet oftn needs outside technca expertse
to assist in identifyg viable Internet tools, and to develop and implement strategies within a realistic budget. Ths outside technical
assistace is essential to create a competitive advantage over other organiztions attempting to market their products and services over
the Internet.
We believe ths environment has created a signficant and growing demand for third-part Internet professional services
which has resulted in a proliferation of eServces companies offerig specialized solutions, such as order processing, transaction
reporting, help desk support traig, consting, securty, website design, website optimition and web hostig. We believe there is
a large, fragmented and under-served population of businesses and entrepreneur searching for professional servces firms who offer
business-to-entrepreneur (B2E) and business-tobusiness (B2B) eServces solutions accompaned by support and continuing
education.
We believe ths market requies platform of products and servces which embrace the opportties presented by the
Internet. Accordigly, we believe organzations increasingly are seachig for B2E and B2B eServices solutions, which focus on
promoting their business on the Internet. These solutions include tehnology, education, creative design, website optition,
transaction processing, data warehousing/osting, transaction reportg and help desk support Furermore, we believe our taget
market wil increasingly seek Internet solutions providers who leverage industr and customer practices, increase predictability of
their Internet initiatives and decrease implementation risks by providig low-cost, scalable solutions with minimal lead-time.
INUSTRY AND BUSINESS SEGMENT SUMY
Management has chosen to organe the Company around differences in products and services. In the twelve months ended
June 30, 2009, iMergent introduced two new segments into the market named Crexendo Business Solutions and Crexendo Network
Services.
Stores Online, Inc. - Offering Services to Entrepreneurs and Small Ofce/ome Offce
Our StoresOnline business segment offers a contiuum of services and technology to the Small OffcelHome Offce (SOHO)
business owner and entrepreneur seeking the tools and trg to establish a successful website on the Internet. Specifically,
StoresOnline services a market segment lookig for a "do-it-yourself' option as an alternative to the high cost of contractig an
eCommerce or lead generation web developer and, most importtly, an ad agency for website promotion. Both are diffcult barers
to many entrepreneurs lookig to establish a presence on the Internet. StoresOnlne delivers the tools, traing, and support to help
entrepreneurs and SOHO business owners maintain and promote their websites on their own thus makng the Internet a viable option
for their businesses.
Our services sta with a complienta 90-minute informational "Prevew Trainig Session" aimed toward those interested
in extending their business to the Internet. These Preview Training Sessions have been proven to increase awareness of and excitement
for the opportities presented by the Internet. At these Preview Traiing Sessions, our instrctors (i) preview the advantages of
establishing a website on the Internet, (ii) answer many of the most common questions new or prospective Internet merchants have,
(iii) explain, in general terms, how to develop an effective Internet strtegy and (iv) explain how to tranform an existig "brick and
mort' company into an eCommerce enabled company.
At the Preview Training Session, the attending entrepreneur or small business owner has the opportty to purchase a
license to use our proprieta StoresOnline Express softare and website development platform and thereby become an Internet
merchant. The attending small business owner or entrepreneur is also presented an opportity to attend a full day Internet Trainng
Workshop. The StoresOnline Express softare package includes the following products and services:
· a license to create one fully enabled eCommerce website, with the option to host ths website on our servers;
. helpdesk technical support via on-line chat;
· fully integrated Stores Online shopping car technology; and
. Pay-Pal merchant account integration for real-tie onle credt card processing.
Approximately two weeks after each Preview Training Session, we conduct an intensive "Internet Training Workshop" which teaches
Internet eCommerce and website implementation training to the small business owners and entrepreneurs who purchased the
StoresOnline Express package at the Preview Training Session. Intrctors of the Internet Traing Workshop expand upon the
principles taught at the Preview Trainng Session elaborating on the details, requirements, demands, tips, and techniques required to
extend their business or product to the Internet. Specifically, this instrction consists of a plain English explanation of eCommerce
requiements and tools, specific details and tips on how to promote and drve traffc to a website, and technques to increase sales from
a website.
2
Source: fMERGENT INC, 10-KT, March 02, 2010 Powered by Mom¡ngstaí'~ Document ResesrchSM
In addition to the trining provided at the workshop, our customers are presented an opportity to upgrade their
StoresOnline Express license to our propneta StoresOnline Pro softare and website development platform which is purchased in a
separate trsaction for an additional fee. StoresOnline Pro softare includes:
· access to an unlimited number of site keys which allow the merchant to build as many eCommerce-enabled websites
as desired, with the option to host those web sites on the Company's servers;
. libra of promotional tools and strategies that provides ongoing promotional tips to optimiz websites for higher
rang in search engines and improved Web-traffc conversion;
. helpd.sk technical support via on-line chat, emails, and telephone, which also includes access to our detailed Merchant
Services resource center of Internet marketing information;
· trackig softare to monitor website traffc (hits, unique visitors, page views, refernng UR, search engine
and keywords used, time of visit, etc.);
. drop shipper integration which allows customers the ability to access product pictures and descnptions of thousands of
products offered by drop shipping companies with which the customer may form a relationship;
. merchant accounts for real-time online credit card processing;
. testing and marketing softare tools; and
· the Avail 24/7 communications package, an all-in-one email, phone, fax, and contact management solution.
A license to our Stores Online Pro softare and website development platform permits a customer to create as many custom
. web sites as desired. Programng of the customer's first website is free of charge if submitt within the first 90 days of the upgrade
to StoresOnle Pro. After this time, our development team ca assist with the design and setup of the website for an additional fee.
Customers can choose to download the softare and create websites which ca be hosted by third-par providers, or host their
websites with us for an additional monthly fee. Web sites hosted by us allow the customers to take advantage of our hosting and
support services.
Following the initial sale of the license, we seek to provide additional technology and services to our customers.
Consequently, we offer custom programmg to create distictive web page grphics and baners and to enhance websites with
featues such as streaming audio and video content. For this purpose we have parnered with thrd-par companies who offer our
customers additional marketig tools, traig, and/or tax and legal services for their web-based businesses. We receive a commission
from these companes when our customers purchase any of their products or services. For a commission, we allow third paries to
market certain products and services which we believe are complementa to our own products and services, available to customers in
our Preview Trainng Sessions, Internet Trainng Workshops, and though other direct marketing effort. Furermore, we continually
explore ideas, products and services which wil enhance ongoing customer traing and assistance.
Seasonality
Our revenues are subject to seasonal fluctutions. Responses to our marketing for Preview Training Sessions and Internet
Training Workshops are histoncally lower durng the period from June though Labor Day, and during the holiday season from
Thangivig Day through the first few weeks of Januar.
Technology
We believe a key our developed propneta technologies represent a key component of our business modeL. We believe these
technologies distingush our servces and products from the services and products offered by our competitors. In paricular, our
technologies include our website development softare (StoresOnline Express and StoresOiiline Pro), advanced editing capabilities in
terms of content and website creation, dynmic image creation, hosting environment and infrtrctue, and tota customer
relationship management.
Our softare platform is continuously enhanced and is an innovative website-building envionment. Featues and fuctions
of our Stores Online softare include:
· dunng website development, our customers can expenence the look and feel of their websites as if they were their own
customers. They can shop, navigate, order products, track orders, and more. If they want to change or add more
elements, they can edit, rearange, add, and delete the elements all within a dynamic, point-and-click environment;
· all designs are customized based on the customers' choices and arangements. Customers can modify the look and feel
of the design to complement their servces or products. In addition, design modification and arangement are executed
withn a streamined, point-and-click environment;
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by fJ¡omingstar,it Document Res8âichsM
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Source: IMERGENT ¡NC, 10-KT, March 02, 2010 Powered by Morningstar'Ì Document ReseaïchsM
. blogs, online jourals, message boards, and forus that are easily integrated into the content of the website. As
administrators, the customers have full control in terms of fitering content, allowing images, and other blog, message
board, and foru permissions;
· custornzable forms that address customer-specific needs. By using customized forms, our customers can set up secure,
encryted forms with improved ease to collect sensitive information from their customers. This is especially useful for
service-based businesses, as these forms can be used for job, loan, applications, questionnaires, bids, quotes, lead
generation, etc.; and
. the Avail 24/7 communcations package, an all-in-one email, phone, fax, and contact management solution. This
product allows businesses to manage all correspondence with customers in one easy-to-use application.
. Sales and Marketing
Because a majority of our products are sold to persons who have attended both our Preview Traiing Session and our Internet
Training Workshop, we incur a significant marketing investment for potential customers. Therefore, the cost of customer acquisition
and sell-through percentages are critical components to the success of our business. We are continuously testig and implementing
changes to our business model, which are intended to reduce the level of investment necessary to get customers to attend our events
and to increase our value proposition to these customers.
We advertise our Preview Training Sessions mostly though direct maiL. The mailing lists we use are obtained from list
brokers and the Company's own database. The direct mail pieces are mailed several weeks prior to the date of the Preview Training
Session.
Research and Development
Dung the six months ended December 31, 2009 and 2008 and the twelve months ended June 30, 2009 and 2008, we
invested $1,044,000, $1,080,000 (unaudited), $2,177,000, and $2,113,000, respectively, in the research and development of our
technologies. The majority of these expenditues were for our StoresOnline Pro softare platform. In general, our research and
development efforts durg the six month ended December 31, 2009 consisted of the following:
. built a new platform for SE~ automation and SE~ tools;
· completed the alpha version of StoresOnline 6.0 which includes custornzable templates, new design and integration
though Simple Object Access Protocol (SOAP);
· converted 40% of our internal database to a new Java Platform that builds on the same technology as our StoresOnline
technology; and
· integrated telecom platform utilizing web services to intedace with Avail 24/7 .
In general, our research and development efforts during the twelve months ended June 30, 2009 consisted of the following:
. added advanced customization to our StoresOnline Pro platform, allowing more flexibility using CSS, Java, and
HTM 5.0 featues;
. improved image processing features for faster image delivery;
. updated our data center facility and improved all network components;
. transitioned legacy applications to our standad Java platform; and
. launched initial development of hosted telecom solution.
In general, our research and development effort durng the twelve months ended June 30,2008 consisted of the following:
. integration with drop shippers allowing for seamless product delivery;
· enhanced research tools, including search engine optimization tools as well as new charng and graphing featues;
. integration of Avail 24/7 into StoresOnline Pro;
. addition of social networking featues such as product reviews and customer feedback; and
. single sign-on features that simplify account maagement.
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Source: lMERGENT INC, 10-KT, March 02, 2010 Powered by flmnIngstar'lf Document ResearchSf'"
Crexendo Business Solutions, Inc. - eCommeree Softare Platform which can be offered as either a Softare as a Sendee
(SaaS) or a Licensed Softare Model to the Small and Medium Business
Crexendo Business Solutions (Crexendo) serves a dierent market segment than StoresOnline. While StoresOnline markets
to entrepreneurs looking for a "do-it-yourself' option, Crexendo facilitates businesses lookig for a trsted parer to manage their
eCommerce or lead generation offering, web site, search engine optimation/management and online promotional need. As a SaaS or
licensed softare based platform, Crexendo provides a solution to the SME market segment. These servces include:
. full fuctioning eCommerce or lead generation enabled site including integrated shopping cart and merchant account
technologies;
. integrated SKU management;
. analytcs set up, training, and ongoing support;
. search engine optization services includg keyword research, competitive analysis, content wrting, and content
management;
. search engine marketig services (paid search or pay-per-click) includig keyword research, ad campaign setup, and
advertising management for the top paid search engines like Google, Adwords, Yahoo Search Marketing, and Bing;
. link building campaigns to build page ran and attn higher relevancy search results; and
. search engine optimization and search engine marketing trainig courses for businesses lookig to develop that core
competency in house.
These servces are primarly offered through direct marketing effort, as well as a network of value-added resellers (VAR).
The initial step in the sales approach tyically starts with an in-depth analysis of the potential customer's website using our Crexendo
Business Solutions proprietary tools and softare for analyzing search demand, identification of keywords, keyword density, and
effective pay-per-click strategies. Utilizing these tools allows our search engie optiiztion professionals to effciently develop a
long-term web-marketing strategy focused on generating qualified leads and traffc to our customers' websites.
Our Crexendo Business Solùtions division recognized revenue of$127,000 during the six months ended December 31,2009.
Costs associated with the star-up of Crexendo Business Solutions for the six month ended December 31, 2009 and twelve months
ended June 30, 2009 were $1,031,000 and $253,000 and are included in the Company's respective consolidated statements of
operations for the six months ended December 31, 2009 and twelve months ended June 30, 2009, respectively. We did not recognize
any expenses relating to Crexendo Business Solutions prior to Januar 1,2009.
Crexendo Network Services
Crexendo Network Services is focused on developing, marketing, and sellng telecommunication and data services and
technology for Internet Protocol, or IP telephony and video applications. We curently have in development broadband digital phone
serv~ce, total offce hosted PBX service, and hosted key system servce utiliing Secession Initiation Protocol (SIP) equipment and
services.
The voice and video broadband phone service will enable broadband Internet users to add digital voice and video
commuiucations services to their high-speed Internet connections. Customers can choose a direct-dial phone number from any of the
rate centers offered by the service and then use Crexendo Network Services supplied IP phones to connect to a broadband Internet
connection and make or receive calls to/from the Public Switched Telephone Network and other Crexendo endpoints.
We are in the process of developing a suite of business services called Crexendo Total Offce that we anticipate wil offer
featue-rich communications services to small and medium-sized businesses, eliminatig the need for traditional telecommunications
services and business phone systems. Our primar focus with the Crexendo Tota Offce service is to replace private branch exchange,
or PBX, telephone systems in the small business marketplace with a hosted, Internet-based business phone servce solution. We
anticipate when completed, Crexendo Total Offce wil completely replace a company's PBX infastrctue by deliverig all telecom
services over a managed Internet connection.
Crexendo intends to offer pre-programmed IP telephones with speakerphones and display as well as Analog Telephone
Adapters (ATA) for use with existing customer analog devices.
We intend to offer these services though both our StoresOnline division and Crexendo Business Solutions division.
Our Crexendo Network Services division is curently in the development phase and as of December 31,2009 had not
generated any revenues. Costs associated with the start-up of Crexendo Network Services for the six months ended December 31,
2009 and the twelve months ended June 30, 2009 were $210,000 and $199,000, respectively and are included in the Company's
respective consolidated statement of operations. No expenses were recognized prior to Januar 1,2009 relating to Crexendo Network
Source: lMERGENT lNC, 10-KT, March 02, 2010 Powered by Morningstar'~ Docuinem ResearchsM
Services.
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Source: IMERGENT INC, îO-KT, !..1arch 02, 2010 Powered by Mmn¡f¡gstar'~ Document ResearchSM
Segment revenue and operating income (loss) was as follows (in thousands):
Revenue:
,/¡-
Six Months Ended December 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
Consolidated
Six Months Ended December 31,
(audited) (unandite)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
904 253
Consolidated (523)00,189)(7,879)(3,253)
Crexendo Network Services is a development stage company. Since the inception ofCrexendo Network Services in March
2009 though December 31,2009, this segment has incured $409,000 in expenses.
COMPETITION
Our markets are increasingly competitive. Our competitors include companes which sell though workshop formats lie
ours, as well as portls, application servce providers, softare vendors, systems integrtors and inormation technology consultig
services providers.
Most of these competitors, however, do not yet offer the full rage of Internet professional services we believe our taget
market requies. These competitors could elect to focus additional resources in our taget markets, which could adversely afect our
business prospects, fiancial position and results of operatons materilly. Many of our curent and potential competitors have longer
operating histories, larger customer bases and longer relationships with customers as well as signficantly greater fiancial, techncal,
marketig and public relations resources than we do.
Additionally, should we determine to pursue acquisition opportnities, we may compete with other companies with similar
growt strategies. Some of these competitors may be larger and have greater fiancial and other resources than us. Competition for
these acquisition tagets could also result in increased prices of acquisition tagets and a dished pool of companies available for
acquisition.
There are relatively low barers to entr into our business. Our proprietar technology does not preclude or inhbit
competitors from enterig our markets. In parcular, we anticipate new entrants wil attempt to develop competing products and
services or new forus for conducting eCommerce which could be deemed competition. Additionaly, if eCommerce or Internet based
enterprises with more resources and name recogntion were to enter our markets, they may redefie our industr and make it difcult
for us to compete.
Expected technology advances associated with the Internet, increasing use of the Internet, and new softare products are
welcome advancements that we believe will broaden the Internet's viabilty as a marketplace. We anticipate that we can compete
successfully by relying on our infrastrctue, marketing strategies and technques, systems and procedures, and by addng additional
products and services in the futue. We believe we can contiue the operation of our business by periodic review and revision to our
product offerings and marketig approach.
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INTELLECTUAL PROPERTY
Our success depends in par on using and protecting our proprieta technology and other intellectu propert. Furhermore,
we must conduct our operations without ingig on the proprieta rights of third paries. We also rely upon trade secrets and the
know-how and expertse of our key employees and independent contracrs. To protect our proprieta technology and other
intellectu propert, we rely on a combintion of the protections provided by applicable copyrght, tremark and trde secret laws, as
well as confidentiality procedures and licensing argements. Although we believe we have taen appropriate steps to protect our
intellectual propert rights, including requig employees and thd pares who are grante access to our intellectual propert to enter
into confdentiality agreements, these measures may not be suffcient to protect our rights againt thd paries. Others may
independently develop or otherwse acquire unpatented technologies or products simlar or superior to our.
We license from third pares cert softare and Internet tools which we include in our services and products. If any of
these licenses were terminted, we could be requed to seek licenses for simlar softare and Internet tools from other thd paries or
develop these tools internally. We may not be able to obtain such licenses or develop such tools in a tiely fashion, on acceptable
terms, or at alL.
Companies paricipating in the softare and Internet technology industres are frequently involved in disputes relating to
intellectul propert. We may be required to defend our intellectu propert rights againt ingement, duplication, discovery and
misappropriation by third paries or to defend agaist thd-par clai of ingement. Likewise, disputes may arise in the fue
with respect to ownership of technology developed by employees who were previously enployed by öther companes. Any such
litigation or disputes could be costly and divert .our attention from our business. An adverse determation could subject us to
significant liabilities to thrd parties, reqire us to seek licenses from, or pay royalties to, thd pares, or require us to develop
appropriate alternative technology. Some or all of these licenses may not be available to us on acceptable terms, or at all. In addition,
we may be unable to develop alternate technology at an acceptable price, or at al. Any of these events could have a material adverse
effect on our business prospects, fmancial position or resuts of operations.
EMPLOYEES
As of Febru 28,2010, we had 329 employees; 295 fu time and 34 par tie, includg 6 executives, 109in sales, 18 in
marketing and event planing, 28 in the development of our eCommerce solutions and IT, 27 in website production, 48 in event
reservations, 43 in customer support 45 in fmance, legal and general adistrtion and 5 in business development. We also draw
from a pool of independent contrctors, some of whom are gust presenters, sales consultats, and trainers. We have never
experienced any labor disruption and are not par to any collective bargaing agreements. We believe that our employee relations are
good.
GOVERNMENTAL REGULATION
We are subject to regulations generally applicable to al businesses. In addition, because of our workshop sales format, we are
subject to laws and regulations concerning sales and marketing practices, and paricularly those with regard to business opportities,
franchises and selling practices. We assert that we do not offer our customers a "business opportty" or a "franchise", as those term
are defmed in applicable statutes of the states and other jursdictions in which we operate. In gener, with the exception of Californa,
in order to be subject to business opportity regulations in a state, a company is tyically requied to provide a representation
guaranteeing a retu in excess of the purchase price and/or provide a maketing plan. We do neither. Varous states and other
jurisdictions, however, have contended we sell a business opportty and we have been involved in multiple regulatory proceedigs
as a result of those contentions. It is possible that we wil be requied to register as a seller of a business opportty in some states or
other jurisdictions in which we do business. The requiement to register may have an adverse impact on our business. We believe we
operate in compliance with laws concernng sales practices, which laws in some jursdictions requie us to offer the customer a
thee-dy "cooling off or rescission period in which customers may cancel their workshop purchases. If we are required to register as
a seller of business opportities we may be subject to rescission periods in excess of thee days. Although we do not believe we are
requied to offer rescission rights in most states, we voluntaly provide such rescission rights. These rights could reduce our sales if
customers who purchase products and services at our workshops elect to exercise those rights.
We are also subject to an increasing number oflaws and reguations diectly applicable to Internet access and commerce. The
adoption of any such additional laws or regulations may decrease the rate of growt of the Internet, which could in tu decrease the
demand for our products and servces. Such laws may also increase our costs of doing business or otherwise have an adverse effect on
our business prospects, financial position or results of operations. Moreover, the applicability to the Internet of existing laws
governing issues such as propert ownership, libel, and personal privacy is uncertin. In particular, one chanel we use to initially
contact our customers is e-maiL. The use of e-mail for this purose has become the subject of a number of recently adopted and
proposed laws and regulations. Futue federal or state legislation or reguation could have a material adverse effect on our business
prospects, fmancial condition and results of operations. .
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INTERNATIONAL OPERATIONS
For a discussion of revenues relating to our international activities, see Note 1, entitled Segment Information, in our
consolidated financial statements.
ITEM lA. RISK FACTORS.
In addition to factors discussed elsewhere in this Form lO-KT, the following are important risks which could adversely affect
our future results. If any of the risks we describe below materialize, or if any unforeseen risk develops, our operating results may
suffer, our finandal condition may deteriorate, the trading price of our common stock may decline an our investors could lose all or
part of their investment.
Proposed Federal Trade Commission rules could adversely impact the maner in which we solicit potential customers.
On AprilS, 2006, the Federal Trade Commssion anounced proposed rues affecting sellers of business opportities, Under
the rules the Company could be required to provide a disclosure statement to potential customers prior to the sale of a license. The
Company would then either be requied to provide disclosure documents to all potential customers who sign up for a preview or
provide the disclosure document to all preview customers who elect to attnd the workshop. If those rules were adopted and the
Company was determed to be a seller of business opportnities, such determination could negatively impact the maner in which we
solicit potential customers and could lead to a decrease in sales. The Company curently complies with the business opportity
statute in the State of Californa, and provides the disclosure document to all preview customers who elect to attend the workshop.
We have been subject to a number of claims by governmental agencies that we are required to register as a seller of business
opportunities, including actions seeking restraining orders or injunctions, and adverse decisions in these matters could adversely
affect our business.
We have been subject to a number of claims by governental agencies which claim that we are required to register as a seller
or provider of business opportties. We have successfully defended such claims, except in the State of California which has a statute
with different requirements than other jursdictions. No assurances can be given that there wil not be other jursdictions which may
bring actions on similar grounds, or that such claims may be successfully defended. We assert we do not sell a business opportty
and have not therefore registered as a seller under the varous statutes (other than California). Any new actions fied against the
Company could also have a material negative impact on sales and operations of the Company. If it is determed in any other state that
we are required to register as a seller of business opportities in order to engage in business in that state, the requirement to do so
could materially impair our business operations and/or force us to change our business model and consequently may adversely affect
our revenue, increase our compliance costs, and reduce our profitability.
Changes in international and domestic laws and regulations and the interpretation and enforcement of such laws and
regulations could adversely impact our financial results or abilty to conduct business.
We are subject to a varety of international, federal and state laws and regulations as well as oversight from a variety of
international and domestic governental agencies. The laws governng our business may change in ways that har our business.
Federal, state or foreign governmental agencies administering and enforcing such laws may also choose to interpret and apply them in
ways that har our business. These interpretations are also subject to change. Reguatory action could materially impair or force us to
change our business model and may adversely affect our revenue, increase our compliance costs, and reduce our profitability. In
addition, governental agencies such as the SEC, IRS or state taxing authorities may conclude that we have violated federal laws,
state laws or other rules and regulations, and we could be subject to fines, penalties or other actions that could adversely impact our
financial results or our ability to conduct business.
From time to time we are and have been the subject of governmental inquiries and investigations into our business practices
that could require us to change our sales and marketing practices or pay damages or fines, which could negatively impact our
financial results or abilty to conduct business.
From time to time, we receive inquiries from federal, national, state, city and local governent offcials in the varous
jurisdictions in which we operate. These inquiries and investigations generally concern compliance with various city, county, state
and/or federal regulations involving sales, representations made, customer service, refud policies, and marketing practices. We
respond to these inquiries and have generally been successful in addressing the concern of these persons and entities, without a
formal complaint or charge being made, although there is often no formal closing of the inquir or investigation. See Par I, Item 3,
Legal Proceedings, for a discussion of some of these pending mattrs. The ultimate resolution of these or other inquies or
investigations may have a material adverse effect on our business or operations, or a formal complaint could be initiated. Durg the
ordinar coure of business we also receive a number of complaints and inquiries from customers, governental and private entities.
In some cases these complaints and inquiries have ended up in civil cour. While we attempt to resolve these matters on a mutually
satisfactory basis, there can be no assurance that the ultimate resolution of these matters wil not have a material adverse effect on our
business or results of operations.
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Source: IMERGENT INC, 10-KT, ¡"iarch 02, 2010 Powered by MorningstarID Doçument. ResearchsM
We also are subject to various claims and legal proceedings covering matters which arse in the ordiar coure of business.
We believe the resolution of these other cases will not have a material adverse effect on our business, fiancial position, or results of
operations.
From time to time we are and have been the subject of customer complaints and lawsuits relating to our business practices
which could require us to change our sales and marketing practices or pay damages or fines, which could negatively impact our
financia results.
We often receive complaits and inquiies in the ordiar course of business from both customers and governental and
non-governental bodies on behalf of customers and, in some caes, these customer complaits have resulted in litigation. Some of
these matters are pending. The ultimate resolution of these mattrs may have a material adverse effect on our fiancial position or
results of operations.
We may be required to reduce our prices in order to compete which could negatively impact our profitabilty.
As competition with our softare contiues to expand, we may be required to respond to additional competition which could
requie us to lower prices and engage in price competition. If intense price competition occurs, we may be forced to lower prices,
which could result in lower revenue and gross margins.
We collect personal and credit card information from our cutomers and employees which could be subject to misuse.
We maintain credit card and other personal information in our systems. Due to the sensitive natue of retaing such
information we have implemented policies and procedurs to preserve and protet our data and our customers' data against loss,
misuse, corrption, misappropriation caused by systems failures, unauthoried access or misuse. Notwithtading these policies, we
could be subject to liability claims by individuals and customers whose data resides in our databases for the misuse of thatinformation.
We are being investigated by the Securities and Exchange Commission, which could subject us to fines, penalties or other
actions, which could adversely affect our financial results.
On October 24, 2005, the Company anounced it had been notified by the SEC that a formal order of investigation related to
the Company had been issued Prior to the order, the Company had anounced a change of the independent registered public
accounting firm for the Company. The Company also issued a Form 8-K of Non-Reliance on Previously Issued Financial Statements
or a Related Audit Report or Completed Interi Review. Although we have cooperated with the SEC in this mattr, and intend to
continue to cooperate with the SEC, the SEC may fmd that we have violated securties laws. The SEC has not taen any formal action
related to the investigation since 2007. We caot predict the ultimte outcome of the investigation, nor can we predict whether other
federal, state or foreign governental authorities wil initiate separte investigations. The outcome of the investigation and any related
legal and administrative proceedings could include the institution of admstrative, civil, injunctive or criinal proceedings involving
us and/or our curent or former employees, offcers and/or directors, the imposition of fines and other penalties, remedies and/or
sanctions, modifications to business practices and compliance progrs and/or referral to other governental agencies for other
actions. It is not possible to accurately predct, at this time, when matters relating to the investigation wil be completed, the final
outcome of the investigation, or what, if any, actions may be taen by the SEC or by other governental agencies in federa, state or
foreign jurisdictions. Such actions may negatively impact our consolidated financial statements, results of operations, business
prospects or liquidity.
We are subject to claims that our software is "defective" and difcult to use and that a substantial number of our customers
do not activate their web pages.
We have been subject to claims by purchasers that our softare is "defective" and diffcult to use. Ou softare is hostd
remotely on our servers in Orero Uta, and as such canot be selectively defective, but the continual claims of defective softare
could have a negative effect on our abilty to sell licenses. We have also been subject to varous claims that our softare is diffcult to
use. We contend our softare is interactive, and can be used properly by our cutomers. However, the claims of it being diffcult to
use are investigated by varous regulatory agencies, and the persistence of such claims by regulatory agencies, in the news media, and
on the Internet, may have a substantial negative impact on our ability to transact business. The claims that a substantial number of our
customers do not activate their websites may impact the maner in which we conduct our seminars and may have a negative impact on
our operations.
Fluctuations in our operating results may afect our stock price and abilty to raise capital.
Our operating results for any given quaer or fiscal year should not be relied upon as an indication of futue pedonnance.
Quarer to quarer comparsons of our results of operations may not be meanngful as a result of (i) our limited operating history
relating to Crexendo Business Solutions and Crexendo Network Services and (ii) the emerging natue of the markets in which we
compete. Our futue results wil fluctuate, and those results may fall below the expectations of investors and, may cause the trading
price of our common stock to fall. This may impair our ability to raise capital, should we seek to do so. Our quaerly results may
fluctute based on, but not limited to, the following factors:
Source: IMERGENT INC, 10-KT, Marc 02, 2010 Powered by fvlorn¡ngstaí~ Dv~ument ResearchsM
9
Source: ¡MERGENT INC, 10-KT, March 02, 2010 Powered by fJiomingstar'~ Document Research SM
. our ability to attact and retain customers;
. negative publicity about our industr, events, or products;
. one-time events that negatively impact attendace and sales at our Preview Traiing Sessions and Internet Training
Workshops;
. seasonal fluctutions in our business;
. fluctutions in collections of our extended payment term agreements;
. number of workshops in a given period;
. intense competition;
. changes in pricing policies;
. regulatory actions and legal proceedgs;
. Internet and online services usage levels and the rate of market acceptace of these servces for transacting commerce;
. our ability to timely and effectively upgrade and develop our systems and infrastrctue;
. changes to our business model resulting from reguatory requiements;
. our ability to control certain costs;
. our ability to attact, trai and reta skilled magement, as well as strtegic, techncal and creative professionals;
. techncal, legal and reguatory diffculties with respect to our workshop distrbution chanel and Internet use
generally;
. the availability of workig capita and the amount and tiing of costs relating to our expanion; and
. general economic conditions and economic conditions specific to Internet technology usage and eCommerce.
Adverse publicity could reduce customer interest in our workshops and hann our financial results.
We have received adverse publicity concerning our business, and may, in the futue, receive additional adverse publicity
concerning our business. Adverse publicity concerning our business, including our Internet Training Workshops, products, servces,
management or legal proceedings could reduce the response rates to our advertsements, reduce attendace and purchase rates at our
workshops and thrd-par sales to our customers, and thereby adversely affect our revenues. We do not always know when adverse
publicity may occur and canot accurtely predict its impact on our business and results of operations.
We may need to monetize a substantial portion of the cutomer receivables generated by our workshop business. If we ar
unable to do so we may be required to raise additional working capital.
We offer our customers a choice of payment options at our Internet Trainng Workshops, including an installment payment
plan. These installment contracts are either sold to one of several thd-par finance companies, with or without recoure, or are
retaned by us. Thereafter, we sometimes seek to sell the service contrcts to the servicer or other third paries. We have in the past
experienced diffculties selling these installment contracts at levels that provide adequate cash flow for our business, and a recurence
of these diffculties would likely require us to raise additiona workig capita to allow us to servce these assets on our own. Since
May 2004, we have not sold instalment contracts with any recourse provisions.
Our abilty to use our net operating loss carrorwards may be reduced in the event of an ownership change, and could
adversely affect our financial results.
As of December 31, 2009, the Company had net operatig loss (NOL) carorwards of approximately $6,044,000.
Section 382 imposes limitations on a corporation's ability to utiliz its NOL carorwards. In general terms, an ownership change
results from tractions increasing the ownership of certain stockholders in the stock of a corporation by more than 50% over a
thee-year period. Since our formation, we have issued a significant number of shares, and purchasers of those shares have sold some
of them, resulting in two ownership changes, as defied by Section 382. As a result of the most recent ownership change, utilization of
our NOL is subject to an anual limitation determed by multiplying the value of our stock at the time of the ownership change by the
applicable federal long-term ta-exempt rate. The annual limitation is approximately $461,000. Any limited amounts may be carried
over into later years, and the amount of the limitation may, under certain circumstances, be increased by the "recognized built-in
gains" that occur durng the five-year period after the ownership change (the recognition period), Futue changes jn ownership of more
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Mi)rrÙ1¡¡star'~ Document ResearchsM
than 50% may also liit the use of these remaining NOL carrorwards. Our eangs, if any, and cash resources would be materially
and adversely affected if we canot receive the full benefit of the remainng NOL caorwards. An ownership change could occur as
a result of circumstaces that are not with our control.
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Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by tViDíningstar'!' Document ResesïchsM
We depend on our senior management and other ke personnel, an a loss of thee individuals could adversely impact our
abilty to execute our business plan and grow our business.
We depend on the continued servces of our key personnel, including but not limited to our Chief Executive Offcer, Steven
G Mihaylo, Chief Financial Offcer, Jonathan Enckson, Chief Techncal Offcer, David Rosenvall, Chief Administrative Offcer,
David Kretzberg, Chief Legal Offcer, Jeffery Korn and Sr. Vice President, Clint Sanderson, as well as certin speakers at our
Preview Traiing Sessions and Internet Traig Workshops. Each of these individuas has acquied specialized knowledge and skills
with respect to our operations. The loss of one or more of these key personnel could negatively impact our pedormance. In addition,we expect to hie additional personnel as we contiue to execute our strtegic plan paricularly if we are successfu in expandig our
operations. Competition for the limted number of qufied personnel in our industr is intense. At times, we have expenenceddiffculties in hig personnel with the necessar trg or expenence.
We are dependent on credit card issuers who provid us with merchant accounts that ar used to receive payments from our
customers and if we cannot maintain these merhat accounts our business would be harmed
Each fiancial intitution that issues merchant accounts establishes limits on the amount of payments which may be'receivedthough the acount. Our merchant account requires us to keep reserves on deposit with them to protect the financial intitution against
losses it may incur with respect to the account. We have, in the past, expenenced diffculty in maitaining these merchant accounts in
good stadig due to changes in the reserve requiements imposed by the issuing bans and the transaction amount permtted and
changes in the rate of charge-backs. If we were to expenence a significant reduction in or loss of these merchant accounts our business
would be severely and negatively impacted.
We might require additional capital to support business grwth anfund other need of the business, and such capital might
not be available.
We intend to continue to mae investments to support business growt and may require additional fuds to respond to
buSiness opportties and challenges, which include the opportty to increase our revenue by increasing the number of customer
installment contrcts that we retain rather than sell, the need to develop new products or enhance existing products, the need to
enhance our operatig infastrctue and the opportty to acquire complementa businesses and technologies. Accordingly, we may
elect or need to engage in equity or debt finacing to secure additional fuds. However, equity and debt financing might not be
available when needed or, if available, might not be available on terms satisfactory to us. If we are unable to obtain fmancing on terms
satisfactory to us, our ability to continue to support our business growt and to respond to business challenges could be significantly
liited.
Our operations could be hurt by a natural disaster, network security breach, or other catastrophic event.
Substatially our entire network inastrctue is located in Uta, an ara susceptible to earquakes. We do not have multiple
site capacity if any catastrophic event occurs and, although we do have a redundat network system, this system does not guarteecontinued reliability if a catastrophic event occurs. Despite implementation of network secuty measures, our servers may be
vulnerable to computer virues, break-ins and similar disruptions from unauthonz tapering with our computer systems. In
addition, if there is a breach or alleged breach of secunty or pnvacy involving our services, or if any third par undertes ilegal or
har actions using our communcations or eCommerce services, our business and reputation could suffer substatial adverse
publicity and impairment.
Our operations could be hurt by terrorist attacks, fear of disease and other activity and events that make air travel difcult or
reduce the willngness of customers to attend our workshops.
We rely on frequent presentations of our Preview Training Sessions and Internet Traiing Workshops by a limited number of
persons in varous cities and these persons generally travel by air. In addition, these Preview Training Sessions and Internet Training
Workshops involve large groups of persons in upscale and someties marquis hotel facilities. Our business would be matenally and
adversely affected by air trvel becoming less available due to significat cutbacks in the frequency of service or significant increases
in processing times at airort due to secunty or other factors or by air travel becomig unavailable due to governenta or other
action as was the case dung a bnef penod in September 2001. In addition, our business would be matenally and adversely affected if
our potential customers were to become fearl of attendig large public meetings.
The market for our products and services is evolving and our position in that market is uncertain.
The markets for our products and servces are continuing to evolve and are increasingly competitive. Demand and market
acceptance for recently introduced and proposed new products and services and sales of such products and services internationally are
subject to a high level of uncertinty and risk. Our business may suffer if the market develops in an unexpected manner, developsmore slowly than in the past or becomes satuated with competitors, if any new products and services do not sustain market
acceptace or if our efforts to expand internationally do not sustain market acceptance.
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Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Momingstârèi Document ResearchsM
We may not have the resources to compete with other companies within our industr.
Many of our diect competitors have anounced their intention to offer a range ofInternet products and services comparable
to those offered by us. These competitors at any time could elect to focus additional resources in our target makets, which could
matenally and adversely affect us. Many of our curent and potential competitors have stronger brand recogntion, longer operating
histones, larger customer bases, longer relationships with customers and significantly greater financial, techncal, marketing and
public relations resources than we do. We believe our competitors may be able to adapt more quickly to new technologies and
customer needs, devote greater resources to the promotion or sale of their products and services, intiate or withstand substantial pnce
competition, tae advantage of acquisition or other opportities more readily or develop and expand their product and service
offerings more quickly.
Our expansion into international markets and development of countr-specifc eCommerce products and servces may be
difcult or unprofitable.
We have commenced operations in selected international markets. There are diffculties inherent in doing business in
international markets such as:
. cultual, languge and other differences between markets could result in lower than anticipated attendance at our
Preview Training Sessions and Internet Trainig Workshops and/or lower than anticipated sales;
· bankng and payment mechanisms that differ from those in the United States and make it more diffcuit for us to both
accept payments by credit card and offer to customers a product that allows customers to accept credit card payments
on their websites;
. unproven markets for our services and products;
. unexpected changes in regulatory requirements;
. terronsm, war and international conflict;
. potentially adverse ta envionment;
. export restrictions and taffs and other trade bariers;
· burdens of complying with applicable foreign laws and exposures to different legal standards, parcularly with respect
to sales and marketig practices, intellectul propert, privacy and distrbution of potentially offensive or unlawfu
content over the Internet;
. fluctutions in curency exchange rates; and
. restrctions on repatrating cash from foreign markets.
Evolvingregulation of the Internet, including the use of e-mail as a marketing tool, may harm our business.
As eCommerce continues to evolve it is subject to increasing regulation by federal, state, and foreign agencies. Areas subject
to regulation include, but may not be limited to, the use of e-mail, user privacy, pricing, content, quality of products and services,
taxation, advertsing, intellectual propert nghts, and information security. In particular, our initial contact with many of our
customers is though e-maiL. The use of e-mail for this purpose has become the subject of a number of recently adopted and proposed
laws and regulations. In addition, laws and reguations applying to the solicitation, collection, or processing of personal or consumer
information could negatively affect our activities. The perception of securty and privacy concern, whether or not valid, may inhibit
market acceptace of our products. In addition, legislative or regulatory requirements may heighten these concerns if businesses must
notify website users that the data captued after visiting websites may be used by marketing entities to unilaterally direct product
promotion and advertsing to that user. Moreover, the applicability to the Internet of existing laws governing issues such as intellectual
propert ownership and infrngement, copynght, trademark, trde secret, obscenity and libel is uncertin and developing. Furermore,
any regulation imposing fees or assessing taes for Internet use could result in a decline in the use of the Internet and the viability of
eCommerce. Any new legislation or regulation, or the application or interpretation of existing laws or regulations, may decrease the
growth in the use of the Internet, may impose additional burdens on eCommerce or may require us to alter how we conduct our
business. This could decrease the demand for our products and services, increase our cost of doing business, increase the costs of
products sold though the Internet or otherwise have a negative effect on our business, results of operations and financial position.
Internet security issues pose risks to the development of eCommerce and our business.
Securty and privacy concerns may inhibit the growt of the Internet and other online services generally, especially as a
means of conducting commercial transactions.
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Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by fV!ûmingstarii Document ResearchsM
We could experience security breaches in the transmission and analysis of confiential and proprietary information of the
consumer, the merchant, or both, as well as our own confidential and proprietary information.
Anyone able to circumvent secuty measures could misappropnate propneta inormation or cause interrptions in our
operations, as well as the operations of the merchant We may be requied to expend signficant capital and other resources to protect
agait secunty breaches or to minmi problems caused by secunty breaches. To the extent that we experience breaches in the
secunty of proprietary information which we store and trmit. our reputation could be daaged and we could be exposed to a risk of
loss or litigaton.
We depend upon our proprietar intellectul property rights, none of which can be completely safeguarded against
infringement.
We rely upon copyrght law, trade secret protection and confdentiality or license agreements with our employees, customers,
business parers and others to protect our propneta rights, but we canot gutee that the steps we have taken to protect our
proprieta nghts will be adequate. We do not curently have any patets or registered tremarks, and effective trademark, copyrght
and trade secret protection may not be available in every countr in which our products are distrbuted or made available through the
Internet. In addition, there can be no assurance that a patent will issue or a trademark wil be referred based on our pending
applications.
We may incur substantial exenses in defending against third-part patent and trademark infringement claims regardless of
their merit.
From time to time, pares may assert patent infingement claims againt us in the form of letters, lawsuits and other form of
communcation. Thd paries may also assert claims agaist us allegig ingement of copyrights, trademark rights, trade secret
nghts or other proprieta rights or alleging unfair competition. If there is a determation that we have infrged third-part
proprieta rights, we could incur substatial moneta liability and be prevented from using the rights in the futue.
We are aware of lawsuits fied againt cein of our competitors regardig the presentment of advertisements in response to
search requests on "keywords" that may be trademaks of thd parties. It is not clear what, if any, impact an adverse ruing in these
recently fied lawsuits would have on us. Many pares are actively developing search, indexing, eCommerce and other web-related
technologies. We believe tht these paries wil continue to tae steps to protet these technologies, including seeking patent
protection. As a result, we believe that disputes regarding the ownership of these tehnologies are likely to anse in the futue.
There are low barriers to entr into the eCommerce services maket an as a result, we face signifcant competition in a
rapidly evolving industr.
We have no patented technology, and only a limited amount of other proprieta technology, that would preclude or inhibit
competitors from enterig our business. In addition, the costs to develop and provide eCommerce services are relatively low.
Therefore, we expect tht we will contiually face additional competition from new entrants into the market in the futue. There is also
the risk that our employees or independent contrctors may leave and sta competing businesses. The emergence of these enterprises
could have a material adverse effect on us. Existing or futu competitors may better address new developments or react more
favorably to changes within our industr and may develop or offer eCommerce servces providing significant technological, creative,
performance, price or other advantages over the servces that we offer.
price.
Future sales of common stock by our existing stockholders and stock options granted by us could adversely affect our stock
The market price of our common stock could decline as a result of sales of a large number of shares of our common stock in
the maket or the perception that these sales could occur. These sales also might make it more diffcult for us to sell equity securities
in the future at a time and at a price that we deem appropriate. As of March 1,2010, we had outstading 11,466,320 shares of common
stock.
Additional dilution wil result if outstadig options are exercised. As of March 1,2010, we had outstanding stock options to
purchase 758,0 II shares of common stock. In addition, in the event futue fiancings should be in the form of, convertible into or
exchangeable for our equity secunties, investors may experience additional diution.
Our business could be materially an adversely affected as a relt of general economic and market conditions.
We are subject to the effects of general global economic and market conditions. Unfavorable changes in economic
conditions, includig inflation, recession, or other changes in economic conditions may cause businesses and entrepreneurs to curil
or eliminate spending on eCommerce services or to reduce demand for our products and services. An adverse change in economic
conditions may adversely afect our business.
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Source: IMERGENT INC, íO-KT, March 02, 2010 Powered by Momingstar'~Dûcument RBsearcnSM
Some provisions of our certifcate of incorporation and bylaws may deter takeover attempts that may limit the opportnity of
our stockholders to sell their shares at a favorable price.
Some of the provisions of our certificate of incorporation and bylaws could make it more diffcult for a thd part to acquire
us, even if doing so might be beneficial to our stockholders by providing them with the opportty to sell their shares at a premium to
the then market price. Our bylaws contain provisions regulating the introduction of business at anual stockholders' meetigs by
anyone other than the board of directors. These provisions may have the effect of makng it more dicult, delayig, discouraging,
preventig or rendering more costly an acquisition or a change in control of our Company.
In addition, our corporate charer provides for a staggered board of diectors divided into two classes. Provided that we have
at least four directors, it wil tae at least two anual meetigs to effectute a change in control of the board of diectors because a
majority of the directors cannot be elected at a single meeting. This extends the time required to effect a change in control of the board
of directors and may discourage hostile taeover bids. We cuently have six diectors.
Furer, our certificate of incorporation authorizes the board of diectors to issue up to 5,000,000 shares of preferred stock,
which may be issued in one or more series, the term of which may be determined at the time of issuance by the board of diectors
without fuer action by stockholders. Such terms may include voting rights, including the right to vote as a series on paricular
matters, preferences as to dividends and liquidation, conversion and redemption rights and sing fud provisions. No shares of
preferred stock are curently outstading and we have no present plans for the issuance of any preferred stock. However, the issuace
of any preferred stock could materially adversely affect the rights of holders of our common stock, and therefore could reduce its
value. In addition, specific rights granted to futue holders of preferred stock could be used to restrict our ability to merge with or sell
assets to, a third par. The ability of the board of directors to issue preferred stock could make it more diffcult, delay, discourge,
prevent or make it more costly to effect a change in control, thereby preserving the curent stockholders' control.
if we do not successfully expand our sales teams, we may be unable to substantially increase our sales.
We sell our products primarly through our trining workshops, and we must expand the number of our workshop sales teams
to increase revenue substantially. Ifwe are unable to hire or retain qualified speakers and sales team members or if new team members
fail to develop the necessary skills to be productive, or if they reach productivity more slowly than anticipated, our ability to increase
our revenue and grow our business could be compromised. Our workshop team members may require a long period of tie to become
productive. The time required to achieve effciency, as well as the challenge of attcting, trainig, and retaing qualified candidates,
may make it diffcult to grow revenue. Furher, we may not generate suffcient sales to offset the increased expense resultig from
growing our workshop sales force, or we may be unable to manage a larger workshop sales force.
Our stock price could decline further because of the activities of short sellers.
Our stock has historically attacted significant interest from short sellers. The activities of short sellers could fuer reduce
the price of our stock or inibit increases in our stock price.
Our stock price and operations may be affected by potential stock manipulation.
We believe certin paries are acting in a maner to attempt to denigrate our business for personal profit. We believe certin
parties may have engaged in actions intended to cause har to the Company, and certin paries have made efforts to decrease the
market price of our common stock. To the extent such paries engage in any such actions or take any other actions to interfere with our
existing and/or prospective business relationships with regulators, vendors, media, parers, customers, lenders, or others, our
business, prospects, financial condition and results of operations may suffer, and the price of our common stock may trade at prices
below those that might prevail in the absence of any such efforts.
Increased competition, including the entr of new competitors, the introduction of new products by new and existing
competitors. or price competiton, could have a materially adverse effect on operating results and financial condition.
A number of very large, well capitalized, high profie companies serve the eCommerce and technology markets. If any of
these companies entered our markets in a focused and concentrated fashion, we could lose customers, paricularly more sophisticated
and financially stable customers, and our revenue and profitability would suffer. These potential competitors could likely offer a broad
aray of products and services that would compete favorably with our product offerings. They could also likely offer these products at
prices that would be diffcult for us to match.
Our abilty to continue to pay cash dividends may be affected by our operating results and other conditions.
In December 2008, the Board of Directors decreased the quarerly cash dividend to $0.02 from $0.11 per common share.
Although we expect to continue to pay cash dividends to our stockholders, the ability to do so wil depend upon our results of
operations, financial conditions, cash requirements, as well as other factors. Also, there can be no assurance that we wil continue to
pay cash dividends even if the necessary financial conditions are met and if suffcient cash is available for distrbution.
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Source: IMERGENT INC, 10-KT, March 02, 201Q Povvereò by Mmningsta¡,!t Dtr~umef)t ResearchSM
Our publicly filed SEC reports are reviewed by the SEC from time to time an any signifcant changes required as a reult of
any such review may result in material liabilty to us and have a material adverse impact on the trading price of our common stock
The report of publicly tred companes are subject to review by the SEC from time to tie for the purose of assistig
companes in complying with applicale disclosure reuiements and to enance the overall effectiveness of companies' public filings.
Comprehensive reviews by the SEC of such report are now requied at leat every thee yea under the Sarbanes-Oxley Act of 2002.
SEC reviews often occur at the tie companies file registrtion statements, but reviews may be initiated at any tie by the SEC.
While we believe that our previously filed SEC report comply, and we inted that al futue report will comply in all material
respects with the published rules and reguations of the SEC, we could be requied to modify or reformulate information contained in
prior fiings as a result of an SEC review. Any modification or reformulation of inormation contained in such reports could be
significant and result in a material liabilty to us and have a mateal adverse impact on the trg price of our common stock.
Our business and results of operations are affected by general economic conditions and are dependent upon the price of
postage, air transportation and food service. Continuing high postage, aiifare, and food costs or further cost increases could hae a
material adverse effect on our operating results.
Our operating results are affected by general economic conditions, includng inflation, recession and curency volatility.
Cuency fluctutions may make our softe product less atttive to international purchasers which could negatively impact our
revenues. The economic environment may cause reduced demand for our softare and widespread national and international concern
over instability in the economy mayresult in customers declining to pay for our product in cash and using financing options which
could negatively impact our results of operations and fiancial position.
Our ability to pass along the increaed costs of postage, aiare and food servce to our customers is limited by the
competitive natue of the softare and Internet industr. Oftn we have not been able to increase our fees to fuly offset the effect of
increased costs in the past and we may not be able to do so in the future. Additional increases in postage, air trsporttion and food
service costs or disruptions in air transporttion or food service supplies could have additional negative effects on us.
We are exposed to fluctuations in currency exchange rates.
Because we conduct business outside the United States but report our resuts in U.S. dollars, we face exposure to adverse
movements in curency exchange rates. As of December 31,2009, we had approxitely $1,736,000 of net trde receivables
denominated in foreign curencies and $1,399,000 in cash and cah equivalents denomiated in foreign curencies. If the U.S. dollarweakens against foreign curencies, the tranlation of these foreign curency denomiated transactions wil result in increased net
revenues as cash is collected from net trade receivables and cah sales. Simarly, our net revenues as cash is collected from trde
receivables and cash sales wil be negatively impacted if the U.S. dollar stengtens against foreign curencies.
Examinations by relevant tax authorities may result in materil changes in related tax reserves for tax positions taken in
previously filed tax return or may impact the valuation of certain deferred income tax assets, such as net operating loss
carryfonvards.
Based on the outcome of examnations by relevant ta authorities, or as a result of the expiration of statutes of limitations for
specific jurisdictions, it is reasonably possible that the related ta reserves for tax positions taen regarding previously filed ta retu
wil materially change from those recorded in our financial statements. In addtion, the outcome of examinations may impact the
valuation of certin deferred income tax assets (such as net operating loss canorwards) in futue periods. It is not possible to
estimate the impact of the amount of such changes, if any, to previously recorded uncert ta positions.
We expect to rely on a multi disciplinary strategy in the sale of our Crexendo products. We intend to rely on distribution
partners which include value added resellers (VARs), and Affliates (Companies providing lead generation) to assist in sellng our
products. We fùrther intend to have a direct sales force, as well as small fulfllment offces with sales staff located in larger
metrpolitan areas. If we do not establish, develop and maage these relationships effectively our abilty to generate revenue and
control expenses wil be adversely affected
Our success in developing our newly formed Crexendo Business Solutions division is dependent in par upon our ability to establish
and maintain successful relationships with VARs and Afliates. Although we have entered into some contracts with VARs and
Afiates and expect to continue to add organizations to drve business leads to our network, our contractual arangements are not
exclusive and do not obligate our VARs or Affliates to order, purchase or distribute any fixed or minimum quatities of our services
or products. Generally, products or services are ordered by the VAR or Affliates after they have sold that product or service to their
customer. Accordigly, our ability to sell our products and services and generate significant revenue though thrd par leads is highly
dependent on the continued desire and wilingness of our parer to either distrbute our services and products or introduce our sales
force to their clients.
Our ability to increase our revenues in the futue may depend in lare par on our SUccess in developing and maintaing a
direct sales force to (i) sell to existing customers, (ii) sell to prospects developed by and through our VAR's and Affliates, (iii)
make sales to leads generated through other sources and (iv) though cold sales. Any failure to develop or maintain the appropriate
sales level could limit our ability to make sales and could disrupt our relationships with the VAR's and Afliates and could har our
business, financial condition and results of operations.
Source: lMERGENT INC, 10-KT, March 02, 2010 Powered by MGm¡n¡¡star'~ Document ResearchSM
15
Source: IMERGENT INC, 1O-KT, March 02. 2010 Powered by flomingsta¡'!' DOCüffEmt Research $.I\
Our ability to increase our revenues in the futue for Crexendo Search Engie Optition (SEO) sales may depend on the
strategy to develop small fulfillment and sales offces in major metropolita areas. Our strtegy includes the ability to either cost
effectively develop offces and hire qualified employees or to acquire SEO offces on an accretive cost basis payig for such offce
primarily with an "ear out". The failure to properly develop ths strategy could impede our penetrtion ofCrexendo in larger
metropolita areas and could har our business, fmancial condition and results of operations.
We ma undertal acquisitions to expand our business, which ma pose riks to our business and dilute the ownership of our
existing stockholders.
As par of a potential growt strtegy we may attempt to acquie cert businesses. Whether we realize benefits from any
tranaction will depend in par upon the integration of the acquied business, the pedormce of the acquired products, services,
capacities of the technologies acqued as well as the personnel hied in connection therewith. Accordingly, our results of operations
could be adversely affected from traction-related chares, amorton of intagible assets and charges for impairment of
long-term assets. Whle we believe that we have established appropriate and adequate procedures and processes to mitigate these risks,
there can be no assurance that any potential tranaction wil be successfuL.
In addition, the financing of any acquisition may requie us to raise additional fuds through public or private sources.
Additional fuds may not be available on terms that are favorable to us and, in the case of equity fincings, may result in dilution to
our stockholders. Futue acquisitions by us could also resut in large and immediate wrte-offs or assumptions of debt and contingent
liabilties, any of which may have a material adverse effect on our consolidated financial position, results of operations, and cash
flows.
Our dependence on outside contractors and third-par agents for .flfllment of certain items and critical manufacturing
services could result in product or delivery delays and/or damage our customer relations.
We outsource the manufactung of cert products we sell and products we provide. We submit purhase orders to agents or
the companies that manufactue the products. We describe, among other thgs, the tye and quatities of products or components to
be supplied or manufactued and the delivery date and other term applicable to the products or components. Our suppliers or
manufactuers potentially may not accept any purchase order tht we submit. Ou reliance on outside paries involves a number of
potential risks, including: (1) the absence of adequate capacity, (2) the unavailability of, or interrptions in access to, production or
manufactug processes, (3) reduced control over delivery schedules, (4) errors in the product, and (5) claims of third par
intellectual infrngement or defective merchandise. If delays, problems or defects were to occu, it could adversely afect our
business, cause claims for dages to be filed againt us, and negatively impact our consolidated operations and cash flows.
If the market for our new products does not develop as we anticipate, our revenue may decline or fail to grow, which would
adversely affect our operating results.
We have started to market our Crexendo Business Solutions products and services, as well as develop additional products including,
but not limited to, hosted telecom. The market for these products is stil evolving, and it is uncertn whether these products and
services will achieve and sustain high levels of demand and market acceptance.
If potential customers do not perceive the benefits of our product lines, sales may not develop or may develop more slowly than we
expect, either of which would adversely affect our operations. Because the market for new product development is diffcult to predict,
we may make errors in predicting and reacting to relevant business trends, which may have a material adverse effect on our
consolidated financial position, results of operations, and cash flows.
Our Chief Executive Offcer owns a signifcant amount of our common stock and could exercise substantial corporate control.
Steven G Mihaylo, our Chief Executive Offcer (CEO), owns approximately 28% of our outstanding shares of common stock based on
the number of shares outstanding as of March 1,2010. As a result, the CEO may have the ability to determine the outcome of matters
submitted to our stockholders for approval, includig the election of diectors and any merger, amalgamation, consolidation or sale of
all or substatially all of our assets. The CEO may have the ability to control the management and affairs of our Company. The CEO
also may have interests different than, or adverse to our other stockholders. Accordingly, even though certin transactions may be in
the best interests of other stockholders, this concentration of ownership may har the market price of our common stock by, among
other things, delaying, deferrg or preventig a change in control of our Company, impedng a merger, amalgamation, consolidation,
takeover or other business combination involving our Company, or discourging a potential acquirer from making a tender offer or
otherwise attempting to obtain control of our Company.
In addition, sales or other dispositions of our shares by our CEO may depress our stock price. Sales of a signficant number of
shares of our common stock in the public market could har the market price of our common stock. As additional shares of our
common stock become available for resale in the public market, the suply of our common stock wil increase, which could result in a
decrease in the market price of our common stock.
16
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Mûm¡ngstar'~ Document Research SM
We have incurred operating losses.
We sustained operating losses in prior years. Our ability to sustan profitability and positive cash flows from operating
activities wil depend on factors includig, but not limited to, our ability to (i) reduce costs, (ii) improve sales and marketing
effciencies, (iii) respond to the curent economic slowdown (iv) reach more highly qualified prospects, and (v) achieve operational
improvements.
ITEM lB. UNSOLVED STAFF COMMNTS
None.
ITEM 2. PROPERTIES
We lease and su-lease offce and traing facilties totaling approxiately 80,000 squae feet from unaffliated thrd pares.
Our corporate offce and Crexendo Network Services division are located at 10201 South 51st Street, Phoenix, Arona 85044 and our
StoresOnline, Inc. and Crexendo Business Solutions offce is located at 1303 North Research Way, Orem, Uta 84097. The lease for
our StoresOnline, Inc. and Crexendo Business Solutions offce terminates on September 30,2013 and the lease for our trainng facility
located in Salt Lake City, Uta termates on July 31, 2013. Our lease for the corporate and Crexendo Network Servces offce
terminates on April 30, 2010. The anual rent expense for all of our offce space and training facilities wil be approximately
$1,412,000 for the fiscal year endig December 31,2010. We maintain tenant fire and casualty insurance on our assets located in
these buildings in an amount that we deem adequate. We also rent, on a daily basis, hotel conference rooms and facilties from time to
time in various cities thoughout the United States, Canada and other countries at which we host our Preview Traiing Sessions and
Internet Training Workshops. We are under no long-term obligations related to the hotel facilities.
ITEM 3. LEGAL PROCEEDINGS
On October 9, 2007, the Federal Cour of Australia New South Wales District Registr (the Cour) set a hearig on a request
for an injunction by the Australian Competition and Consumer Commission (ACCC). The ACCC sought a temporar injunction
barng the Company from conducting business in Australia until such time as a permanent injunction is entered which would require
certain actions on the part of the Company. The ACCC has alleged that the Company failed to comply with the terms of a previous
agreement by: (i) failing to have notified the ACCC of seminars which were being held in Australia; (ii) failing to provide copies of
tapes of seminars to the ACCC which were requested; (iii) failing to notify purchasers of the three-day cooling-off period (right to
rescind); and (iv) failing to provide cert disclosues relating to the softare, which were enumerated in the previous
agreement. The ACCC also alleged that the prior sales offer used by the Company in its Workshops, whereby the Company compared
the price of the softare package sold at the Workshop to a list price available to attendees for 90 days (the "90 day offer") was
deceptive. The Company admtted that it did not notify the ACCC, in a timely manner, of seminars which were previously held due to
the failure of a former employee of the Company. Additionally, the Company also admtted that it was not able. to provide one of
several tapes requested by the ACCC. The Company disputed that it had failed to notify customers of the cooling-off period or to
provide the specified disclosures. The Company also disputed that the 90 day offer was deceptive. The Cour found that the Company
did breach some of the term of the previous agreement regardig the notification and the tapes. The Cour also was not certain if all
disclosures regarding the softare were made in the terms required by the previous agreement. The Cour declined to enter an
injunction which bared the Company from conducting business in Australia. Consequently, the Company was not required to cancel
any scheduled workshops, and has continued to tranact sales in Australia. The Cour did require certin disclosures on the par of the
Company and required compliance with the previous agreement. The Cour indicated failure to follow the Cour's requirements could
be deemed contempt. On December 1, 2009, the paries agreed to a settlement which made permanent the temporar Orders. The
Company agreed to reimburse purchasers for any claims they may make with the ACCC and pay costs and fees to the ACCC up to
December 1,2009. The Company has agreed to a total payment of $823,000 which has been paid to accomplish the refunds and
reimbursement of costs and fees. The Court has taken the matter of the 90 day offer under advisement. Regardless of the judgment by
the Cour, the Company is not liable for any fuer customer refunds in this action. There may be an award of fees for actions
underten by the ACCC after December 1, 2009, but that amount (if any) should be minimal as the Cour indicated it would make its
ruing based on the wrtten record.
17
Source: !MERGENT INC, 10-KT, March 02, 2010 Powered by fvom¡ngstar.~ Document Researchstd
On Augut 4,2008, the Company and the State of Nort Carolina agreed to a Consent Judgment (''Nort Carolina
Judgment"). The Nort Carolina Judgment was a consequence of a preliminary injunction order (the "Ordet') entered in the State of
Nort Carolina. The Order requied that the Company not market or sell in the State of Nort Carolina. In the Nort Carolina
Judgment, the Company agreed to pay fees totaing $90,000. The Company also agreed that it would refud any customers in the State
of Nort Caolina who filed clai with 60 days of entr ofthe Nort Carolina Judgment. The claim had to include a declaration
issued under penalty of peijur that the customer had been unable to activate a website and get it fully operationaL. The State of Nort
Carolina also notified certin customers of the right to the refud. As a result of the Nort Carolina Judgment, the injunction issued
under the Order was lifted and the Company was permtted to imediately schedule seminars in the State of North Carolina. Therewas no fidig that the Company is a seller of a "Business Opportty." The Company also agreed to certn actions intended to
clarfy the business practices of the Company. The Nort Carolin Judgent does not otherwise limt the Company's ability to
conduct business in the State of Nort Carolina. The Company received a substatial number of claims which included an untre
(accordig to the records ofthe Company) declartion under penaty ofpeijur that the customer attempted to activate a website and
also attempted to contat customer service. The Company notified the State of Nort Caolia that it did not believe it was obligated to
pay clai made under penalty of peijur which were not factully accurte. On Augut 10, 2009, the Nort Carolina Cour entered an
Order requirg the Company to pay all clais filed, the Nort Carolia Cour ruing that the fiing of the declartion was
determative not the trth of the statement mad under penalty of peijur. The Company has fied a notice of appeal of the
Augut 10, 2009 order. The Company also may fie actions agaist those who filed false declartions. The Company has reserved the
amounts paid by customers who fied the false claims. On Janua 29,2010, the Company and the Nort Carolina Attorney General
agreed to resolve the issue of the disputed claims. The Company has agree to allow reimbursements of the disputed claims of
approximately $900,000. The Attorney General is waiving any right to fees and costs as well as interest they claim owed to the people
who fied claim. The pares are awaitig the Cour dismissing the action basedon the settlement.
On October 24, 2005, the Company anounced it had been notified by the Securties and Exchange Commission (SEC) that it
had issued a formal order of investigation related to the Company. Prior to the order, the Company had announced a change of the
independent registered public accounting firm for the Company. The Company also issued a Form 8-K with notification of
Non-Reliance on Previously Issued Financial Statements or a Related Audit Report or Completed Interim Review. The Company has
fully cooperated with the SEC in this matter and has had no communication with the SEC related to this matter since 2006.
On Januar 13,2010, the Cour of Shelby County, Tennessee For The 30th Judicial Distrct at Memphis entered a fial Order
approving settlement in a consumer class action lawsuit. The settement stems from a 2008 arbitration action known as Lyle Hil, on
behalf of himself and all others similarly situted v. iMergent, et.al. which claied the Company though its StoresOnline division
engaged in deceptive sales practices and sold defective softare. The approved settlement is on a "claims made" basis and requires
supportng documentation with the claim. The settlement resolves all claim of purchasers who do not choose to opt out of the class
action settlement, which includes purchasers prior to Januar i, 2009.
Under the terms of the settement purchasers who can establish they activated their softare, spent a minimum of 23 hour
workig with the softare including working with customer service but could not develop a web site may be entitled to a refud of up
to $1,254. All other customers wil be entitled to compensation which includes either the development of a website(s) or discounts on
the development of web sites. The settlement has been fuded in par from the Company E&O policy and in par from reserves made
in previous quarers.
In addition to the foregoing proceedings, from time to time the Company receives inquiries from federal, state, city and local
governent offcials in the varous jursdictions in which the Company operates. These inquiries and investigations generally concern
compliance with various city, county, state and/or federal regulations involving sales, representations made, customer service, refud
policies, and marketing practices. The Company responds to these inquiries and has generally been successfu in addressing the
concern of these persons and entities, without a formal complaint or charge being made, although there is often no formal closing of
the inquir or investigation. There can be no assurce that the ultimate resolution of these or other inquiries and investigations wil
not have a material adverse effect on the Company's business or operations, or that a formal complait wil not be initiated. The
Company also receives complaints and inquiries in the ordiar course of its business from both customers and governenta and
non-governenta bodies on behalf of customers, and in some cases these customer complaints have risen to the level of litigation.
There ca be no assurance that the ultimate resolution of these matters wil not have a material adverse affect on the Company's
business or results of operations.
The Company has recorded a liabilty of approximately $1,079,000, $2,182,000 and $1,460,000 as of December 31, 2009,
June 30, 2009 and June 30, 2008, respectively, for estimated losses resulting from varous legal proceedings against the Company.
Attorney fees associated with the varous legal proceedings are expensed as incured. Other key estimates are discussed elsewhere in
the notes to the consolidated financial statements.
The Company also is subject to various claims and legal procengs coverig matters that arise in the ordinar coure of
business. The Company believes that the resolution of these other cases wil not have a material adverse effect on its business,
financial position, or results of operations.
18
Source: IMERGENT INC, 10-KT, f.¡larch 02, 2010 Powered by tJlomingstar;W Document ResearchsM
ITEM 4. NO LONGER REQUIRED
PART II
ITEM 5. MART FOR REGISTRA'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER
PURCHASES OF EQUITY SECURTIS
MAT INORMTION
Ou common stock began trading on the AMX Equities Stock Exchange on Augut 16, 2004 under the symbol "IIG." The
followig table sets fort the rage of high and low bid prices as reported on the American Stock Exchange for the periods indicated.
Six Month Ended December 31, 2009
High Low
8.30 6.10
A ril to June 2009 8.50 4.00
Twelve Month Ended June 30 2008
i!~~R;;;
October to December 2008 11.0 3.46
July to September 2007
19
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Morn¡ngsiar'~ Document. ReseardìsM
SECURTY HOLDERS
There were 334 holders of record of om shares of common stock as of March 1,2010. The number of holders does not
include individual parcipants in securty positions listigs.
DIVENDS
The following table sets fort inormation regardig cash dividends declared by the Company's board of diectors for the six month
ended December 31,2009 and the twelve months ended June 30, 2009 and 2008:
Declaration Date
S~M9lltQ::E~q~:rQ"e~w.~~r:¡~.~~\~Q~~:m¡
December 2009
Per Share
Dividend RerdDate Tota Amount Payment Date
¡!I~l!il~II¡lr~lmiiri~i~¡i~lll~i~11~~ll1~~J11~~~K~~ x -~~-Hi ~ :f -x . .~--l- - -=_1 ;f.~:;~t~~~~~:~;~:í~~~!t~~~~~~::~~~~;~:;¡W~f¡(~~~1'I~J~i~m~~~~i~I~~_ijllml~~~m¡lf~I~II¡r~~r~1~1~~J~I~~~ir~~mmll~
June 30, 2009 $0.02 Jul 15, 2009 $229000 Jul 31,2009
December 19, 2008 $ 0.02. Januar 4, 2009 $ 227,000 Janua 20,2009
S~pteml)er:;~;':~Qi~~~1!~¡~lm¡~¡:li¡~rrm~:!I!I¡!!¡¡mm!l~l:m:m~mm1~1~!I~!!i¡m~!!¡m¡!r:1~:~m~~!!lrm¡i!¡OO1mllr~m~~!!!I~l~J,m¡$1~~!¡¡~~!I!!¡I!!!!I~9.~!l!l~!::s'lPlm~t~¡!~Q~j~QQ~!11~f,l$i(~~!I!m~j~:;%~2~QQU~~!seplem~e~~~;m~QQS
i¡f~ryeMqtlæi!E:natlt¡îfi~~Q~~Il?Qrf~'~;~li~llllw~~m~1m~I~lml1!lr~i~r~~I!lml!I~~!!~m~!~!~~~mmr:!!~T:rm!¡!r~Jmmm!J~r:r:1~m!!!~ill¡l~Mr~m~~m~I!!!mt~I!!!~!!!llllm¡m!!I~ml!!~:lmoom¡!!mll¡i~~~!mI~11;~~m~mll~~I:¡~i~1'mml!II~~Tji!!I~iim11\~!~lmr!~lmlm~lir~~mim~June 10,2008 $ 0.11 June 20, 2008 $ 1,242,000 June 30, 2008
mat~~!OCl;¡'~QQ:~lrtt!:!:I~ml!;':m!m'~~~ml¡!t~~!II!mlm~fm~!mm!!!~!mlr~m,j~¡~~¡~jl~iliJ~lrj!!~,mimmm~r~il!I!~I~:,1111~~limilQ~l'~!jmi~~lm~ani~Q;1~QQ~'~~~~¡~~~iIOO~!~OO~~~'1!~QQ9j!:!I~lriii!rt!~Mlçl~~;jl~QQiDecember 10, 2007 $ 0.11 Decmber 20,2007 $ 1,294,000 December 29,2007
SWttgll1êr:!~~~îQ(tir~j~!!¡im¡¡¡mm1¡imi!!!jl~lll!!!i~ir~¡¡¡r::!!liri~¡r,~ml!Ir:!mm~!ml!mltl'1!~I~~!r,~1!~i~m$.I~r::!!~~;~rmrtQ~i~~I~mæijerr'!Q~!~J),Q~m1mi~ljiiTri~~ili~~ir;1Q'Q~!!llls,ep!~ïlt1elll~~s§~~QQ~
There are no contractu restrctions on dividends declard for the six month ended December 31,2009 and 2008 and twelve
months ended June 30, 2009 and 2008.
RECENT SALES OF UNGISTERED SECURTIES
None
20
Source: lMERGENT INC, îO-KT, ~..larch 02, 2010 Powered by rJiom¡r¡gstar~ Document ResearchSM
PERFORMCE GRAPH
The following graph compares the cumulative 5-year total retu provided stckholders on iMergent, Inco's common stock
relative to the cumulative total retus of the NASDAQ Composite index, the AMX Composite index and a customied peer group
of thee companies that includes: Ar Technology Group Inc, Broadvision Inc and Cybersource Corp. An investment of $100 (with
reinvestment of all dividends) is assumed to have been made in our common stock, in each index and in the peer group on June 30,
2004 and its relative pedormance is tracked though December 31, 2009.
COMPAR,ISON OF 66, MONTH CUMULATIVE TOTAL RETURN'"
Among lmetgenf, Inc.. Tti.NASOAQ CQllposi I!dex;
And The NYSEAmx CQIposh Index
$4
$2C
.__-l
$350
$30
$250
$100
$100
$$.
$Q
6l.Gro 6J 611 em $~1zm
~ ImertJenl, Inc:.-.. - NASDAO Compos1t6'
---eo-- ffSE Amex Compoite -i Peer Group
"$100 il"est'id Ol eió! in stòr; or ¡~. iroltd(i ~'lWoS~tm$i tjf díidél'dS,
ti$Cal \léilendintl DêC*bér 31.
6/04
ti,mj ,mmø;JQQ,m¡!,. tb
6/05 6/06
m'i~'~;a~m'!m¡mm¡in~¡,.l~pûi:'!¡!,.
6/07 6/08 6/09 12/09
,,!.~ ¡:..~;s~;?~,w ¡'!,mmmm¡l¡~.i;Q~m¡¡~¡i!,¡ ~~ !!.m~¡Q~~m '¡¡imi,.¡ii.d~~';~~m¡¡"¡~
Peer Group 100.00 71.0 131.69 145.32 163.85 156.69 198.59
The stock price pedormance included in this graph is not necessarily indicative of futue stock price pedormance. The
Company wil neither make nor endorse any predictions as to futue stock pedormance.
21
Source: ltltlERGENT INC, 10-KT, March 02, 2010 Povvered by Mr.m¡inûstarfl Docüment Rese::m:.hsM
ITEM 6. SELECTED FIANCIA DATA
In November 2009, we changed our fisca year end from June 30 to December 31. The followig selected finncial data
should be read in conjunction with the consolidated fiancial staements and the notes thereto, as well as the discussion under Item 7,
Management s Discussion and Analysis of Finaial Condition an Reslts of Operations, included in this Form 10-KT.
The consolidated statement of operaons da for the six month ended December 31, 2009 and the twelve months ended
June 30, 2009, 2008, and 2007 and the consolidate balance sheet data as of December 31,2009, June 30, 2009, and June 30, 2008
are derived from our audted consolidated ficia statements included elsewhere in the Form 10-KT. The consolidated statement of
operatons data for the six months ended Decmber 31,2008 and the consolidate balance sheet data as of December 31, 2008 arederived from our unaudited consolidated fiancial statements not included in the Form 10-KT. The consolidated statement of
operations data for the twelve months ended June 30, 2006 and 2005 and the consolidate balance sheet data as of June 30, 2007, 2006
and 2005 are derived from audited consolidated ficial statements not included in ths Form 10-KT. Historical results are not
necessarly indicative of the results to be expected in the futue.
Consolidated Statement of
Six Months Ended Decmber 31,2009 2008
(in thousds, excet per sh
amounts)
2009
Twelve Months ended June 30,2008 2007 2006 2005
(in thousds, except per shae amounts)
Dividends per common
shae $0.04 $0.13 $0.17 $0.44 $0.20 $-$
Weighted average common
shares outstadi :
Diluted 11,485 11,351 11,371 11,858 12,830 12,625 11,835
As of Decmber 31,As of June 30,
2009 2008 2009 2008 2007 2006 2005
(in thousds)(in thousands)
17604 l'~~~¡~li~i,~1~1~1~~~'K~~i~~IOOI~llr,~¡I!ff~~i~¡l~¡oo~,Wili,ilillil1~llr11~lr~~:i~i'~J~ilrilqill~¡I~lil~m¡!~~~~~!!lfi,~~~llll!!¡!!il!~~!iA~il
40,962 33863 43,191 42,455 28757 114,050
Capita lease obligations - - - - - 91 170
St(iJ4~l¡le~in~qnity,004e,tftlt)J'il~l~ilil~ililjl¡¡i~~~~:~~lil~I~li!~rfil!l~ril~;Gp,~i~~ri~l~rlirlQQ~1ili-l~fig;aî~~,il~Æil~r~il~lirhUl1,Q~11~1!1~!illl~~liil~Q;~í~I~!'\W~i~1r~lilil~il~~~~Q~)~
(1) In December 2005, the Company changed its business model to: (1) lit certin "free" services to a period of one year for all
customers who purchaed the Stores Onle softare prior to Decmber 20, 2005, and (2) begi chargig customers for those
services as par of customer support Ths change in business model resuted in the recogntion of previously deferred product
and other revenue of $108 millon in December 2005, which would have been recognized in futue periods had the change in
business model not occured. Subsequent to the change in business model in December 2005, cash sales of the StoresOnlineSoftare ("SOS") licenses and other products are recogn as revenue, net of expected customer refuds, upon expiration of
the customers' rescission period which occurs thee days aftr the licenses and products are delivered Fees for SOS licenses
sold under extended payment term arangements ("EPTAs") are recognized as revenue as cash payments are received from the
customer and not at the tie of sale.
22
Source: IMERGENT INC, i O-KT. March 02, 2010 Powered by Morningstar'!t Document ResearchsM
ITEM 7. MANAGEMENT'S DISCUSSION AN ANALYSIS OF FIANCIA CONDITION AN RESULTS OF
OPERATIONS
"Management's Discussion and Analysis of Financial Condition and Results of Operations " and other portions of this report
contain forward-looking information that involves risks and uncertainties. Our actual results could difer materially from those
anticipated by this forward-looking information. Factors that may cause such diferences include, but are not limited to, those
discussed under the heading, "Risk Factors, " and elsewhere in this report.
OVERVIW
The following Mangement's Discussion and Analysis ("MD&A") is intended to help the reader understad the results of
operations and financial condition of iMergent, Inc. MD&A is provided as a supplement to, and should be read in conjunction with,
our fincial statements and the accompanying notes to the financial statements ("Notes").
Sources of Revenue
We generate revenue by developing, licensing, trning and supportg eServices technology, and a varety of web-based
technologies and resources including search engine optimiztion and search engine management servces to entrepreneurs and small,
medium, and large enterprises. Our eServices offerings leverage industr and client practices and are designed for Internet merchants.
Our services are also designed to help decrease the risks associated with eServices implementation by providing low-cost, scalable
solutions with ongoing industr updates and support. Our strategic vision is to remain an eServces provider focused on our target
makets. We sell and market our products and services in the United States and international (English-speaking) markets, including
Canada, the UK, Australia, New Zealand, and Singapore.
Revenue from our StoresOnline division is generated primarly though cash collected on the sale of StoresOnline softare
licenses at workshop events held thoughout the year, as well as principal collected on the sale of StoresOnline softare licenses sold
through extended payment term arangements (EPTAs). In addition to sales of StoresOnline softare licenses, we also generate
revenue from monthly web hosting fees and commssions paid by contracted third-par companies who telemarket complementa
products and servces to our customer base. As we are reliant upon sales generated through our workshop chanel, for both curent
revenue in the form of cash collected on the initial sale of the StoresOnline softare license and futue revenue in the form of
principal cash collected on EPTA contrcts, our revenue wil fluctuate based upon the quantity of sales teams we have deployed at any
point in time, quantity of events held, average cash percentage of buyers at events, average number of buyig unts at events, average
purchase price, and average sales rate at each event In addition to the metrcs associated with our workshop events, our revenue will
fluctute with the dollar volume of collections on our receivables, because we recognize revenue upon receipt of cash from our
customers and not at the time of sale.
We have historically sold our softare licenses though a seminar model which has subjected us to claims by governental
agencies that we are required to register as a seller of business opportities, as well as raised questions about the manner in which we
sell the product While we have successfully defended the claim of sellng a business opportty, except in the State of Californa
which has a statute with different requirements than other jurisdictions, we have made chages to the maner in which we sell the
product at our seminars in an effort to be more transparent We do not believe our model constitutes a business opportty, but we
have the ability to adjust our model if there are changes in the law relative to sellng business opportities. Our ability to effectively
align our business model with the needs of our customers wil impact our futue growt opportities.
Economic Factors
The unfavorable global economic envionment adversely affected our business in our six month. trition period ended
December 31,2009 ("Transition Period") as consumers and businesses cut back on spending. Since we offer a product focused on
providing a more effcient and effective use of marketing and infastrctue spend, we believe that we are well-positioned to weather
the economic downtu. As the global economy improves, this wil create new opportities to increase revenue. To fuer help
weather the economic downtu during the transition period we made severa adjustments to our cost strctue and streamlined
internal business processes.
Opportunities
Technological and product innovation is the foundation of our long-term growt, and we intend to maintain our commitment
to investment in product development, engineering excellence, and deliverig high-quaity products and services to customers.
Recognizing that one of our primai business objectives is to help entrepreneurs, small, medium, and large enterprises increase the
effectiveness and visibility of their onlne presence, we have created our Crexendo Business Solutions division. The Crexendo
division offers a wide range of services, including content management softare as a service, search engine optimiation services,
seach engine management services, website and logo design services and conversion rate optimization services.
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Source: IMERGENT !NC, îO-KT, March 02,2010 Powered by rviom¡ngstm'ID Docüment Research5M
Ou long-term focus on investing in products and developing customers is enabling us to build a fowidation for growt by
deliverig innovative products, creating opportities for potential chanel parers, and improving customer satisfaction. Our focus
in 20 i 0 is to continue to execute in key areas through ongoing inovation on our integrate content management softare solution,
responding effectively to customer and parer needs, and focusing internally on product excellence, business effcacy, and
accountability across the Company.
CRIICAL ACCOUNTING POLICIES AND ESTIMTES
Our consolidated financial statements have been prepared in accordace with US GAA and form the basis for the following
discussion and analysis on cntical accowitig policies and estiats. The prepartion of these fiancial statements requires estimates
and assumptions that affect the report amowits of assets, liabilities, revenues and expenses, and related disclosue of contingent
assets and liabilities. On a regular basis we evalua our estiates and assuptions. Estiates are based on histoncal experience and
on vanous other assumptions that are believed to be reaonable under the circumtaces, which form the basis for makng judgments
about the caring values of assets and liabilities that are not readly apparent from other sources. Actual results may differ from these
estimates wider different assumptions or conditions. Management has discussed the development, selection and disclosure of these
estimates with the Board of Directors and its Audit Commttee.
A sumai of our significant accowitig policies is provided in Note 1 to our consolidated financial statements. We believe
the critical accowiting policies and estiates described below reflect our more signficant estimates and assumptions used in the
prepartion of our consolidated fiancial statements. The impact and any associated nsks on our business that are related to these
policies are also discussed thoughout this "Management's Discussion and Analysis of Financial Condition and Results of Operations"
where such policies affect reported and expected fiancial results.
Revenue Recognition
Product and Other Revenue
Cash sales of SOS licenses are recgn as revenue when the cah is received, net of expected customer refuds, upon
expiration of the customers' rescission penod, which tyically occur thee days after the licenses and products are delivered or when
the Internet traig workshop takes place, whichever occu later.
SOS licenses sold wider extended payment term argements (EPTAs) are recognized as revenue upon receipt of cash from
customers and not at the time of sale. Although the Company is able to reasonably estimate the collectability of its receivables based
upon its long history of offering EPTAs, accowitig stadads requie revenue to be deferred witil customer payments are received if
collection of the original pricipal balance is not probable. Addtionally, if the Company subsequently sells the receivables on anon-recourse basis, accowitíng stadads require that the related revenue be deferred witil the customer makes cash payments to the
thd-par purchaser of the recivables. There are no receivable balances outstading that are subject to recourse by the Company
Fees collected for services, includig customer support follow-up traing and progrng, are recognized as revenue, net
of expected customer refuds, over the penod durg which the servces are expected to be pedormed, based upon the vendor specific
objective evidence (VSOE), if applicable, of fair value for such services. Fees related to EPTA contracts are deferred and recognized
as revenue durg the service period or when cash is collected, whichever occur later.
In April 20Q7, the Company began marketig and sellng Avail 24/7, an all-in-one commwiications service which assists
small businesses and entrepreneurs to manage phone menus, voicemail, email, and fax in one online application. Cutomers
purchasing the Avail product are charged a non-refudable activation fee along with a monthly service fee. The non-refudable
activation fee is deferred and recognized ratably over the estimated customer life, which is curently estimated to be four and one half
years. The monthly service fee is recognizd ratably over the servce penod.
The Company has changed the contract that is associated with the sale of Avail 24/7. Effective March 31, 2010 any
customers that have not activated their Avail 24/7 subscriptions wil be assessed an activation fee of $34.95. For customers that
activate before March 31, 2010, ths activation fee will be waived Al customers have been notified of the change in contract. If no
additional customers activated before March 31, 2010, the Company would recogne up to $1,000,000 in additional revenue in the
fit fiscal quarer of20lO. Concurent with this change, all new customers wil have 60 days to activate their Avail 24/7 subscription
without paying the $34.95 fee. Any customer activatig afer the 60 day-period will be required to pay the $34.95 activation fee.
Fees collecte for services related to our Crexendo Business Solutions which provide Seach Engine Optimization services,
Search Engine Management services, and li building are recognized as revenue, net of expected customer refuds, when the project
is completed
Fees collected related to sales ta and other government assessed taes are recognzed on a net basis.
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Commission and Other Revenue
The Company has contracts with thid-par entities with respect to telemarketing product sales to the Company's customers
following the sale of the initial softare licenses. These products and servces are intended to assist the customers with their Internet
businesses. These products are sold and delivered completely by third paries. The Company receives commsions from these third
paries, and recognzes the commissions as revenue as the commissions are received, net of expecte customer refuds.
Fees collected for website hosting, are recognzed as revenue, net of expected customer refuds, over the period durg which
the services are expected to be pedormed
Allowance for Doubtful Accounts
Since 1999, the Company has offered to its customers the option to finance, through EPTAs, purchases made at the Internet
training workshops. The Company records the receivable and deferred revenue, along with an allowance for doubtfl accounts, at the
tie the EPTA contract is pedected. The allowance represents estimated losses resulting from the customers' failure to make requied
payments. The allowances for doubtf accounts for EPTAs retained by the Company are netted against the curent and long-term
trade receivable balances in the consolidated balance sheets. All allowance estimates are based on historical collection experience,
specific identification of probable bad debts based on collection effort, aging of trade receivables, customer payment history, and
other known factors, including curent economic conditions. If allowances prove inadequate, additional allowances would be required.
Because revenue generated from customers financing though EPTAs is deferred and not recognized prior to the collection of cash,
adjustments to allowances for doubtfu accounts are made though deferred revenue and do not impact operating income or loss. Trade
receivables are wrtten-off against the allowance when the related customers are no longer makig required payments and the trade
receivables are determined to be uncollectible, tyically 90 days past their original due date.
Income Taxes
In preparing our consolidated financial statements, we are requied to estimate our income taxes in each of the jurisdictions in
which we operate. This process involves estimating curent income tax liabilities together with assessing temporar differences
resulting from differig treatment of items for ta and financial reporting puroses. These temporar differences result in deferred
income ta assets and liabilities. Our deferred income ta assets consist primarily of the future benefit of net operating loss
carorwards, certn deferred revenue, accrued expenses and tax credit carorwards. We may recognze the ta benefits from an
uncertin tax position only if it is more-likely-than-not that the ta position wil be sustaned on examination by the tag authorities,
based on the techncal merits of the position.
RESULTS OF OPERATIONS
Six Months ended December 31, 2009 compared to Six Months ended December 31, 2008
Revenues
Revenues for the six months ended December 2009 decreased 34% to $35,716,000 from $54,120,000 for the six months
ended December 2008. Product and other revenue decreased 34% to $25,886,000 for the six months ended December 31,2009 from
$39,481,000 for the six months ended December 31, 2008.
Fees for SOS licenses sold under EPTAs are recognized as revenue as cash payments are received from the customer and not
at the time of sale. Revenues related to cash collected under EPTA agreements included in product and other revenue decreased to
$10,654,000 for the six months ended December 31, 2009 compared to $15,819,000 for the six month ended December 31,
2008. The decrease in cash collected under EPTA agreements is primarily due to an increase in uncollectable accounts which we
believe is a result of worsening economic conditions. Durng the six months ended December 3 1, 2009 we increased our reserve on
uncollectable accounts by an additional $8,738,000 as a result of increasing deterioration in our accounts receivable collections. The
remaining decreae in product and other revenues from the six months ended December 31, 2009 compared to the six months ended
December 31, 2008 is primarily related to a decrease in cash sales of SOS licenses at workshop and preview events which decreased
to $15,161,000 in the six months ended December 2009 compared to $21,717,000 in the six months ended December 31,2008. The
decrease is attbutable to: (1) The number of Internet Training Workshops conducted during the six months ended December 31, 2009
decreased 24% to 342 (including 21 that were held outside the United States) compared to 452 (including 81 that were held outside
the United States) during the six months ended December 31,2008, (2) The average number of buying units in attendace at our
workshops durng the six months ended December 31, 2009 decreased to 76 from 87 during the six months ended DeceIlber 31,
2008. Persons who pay an enrollment fee to attend our workshops are allowed to bring a guest at no additional charge, and that
individua and his/er guest constitute one buying unit. If the person attends alone, that single person also counts as one buying unit,
(3) Approximately 23 % of the buying units made a purchase at the workshops durng six months ended December 31, 2009, compared
to 29% for the six months ended December 31,2008. As a result of the decrease in number of events, number of buying units per
event, and percent purchased per event, we had approximately 4,300 fewer workshop buyers in the six months ended December 31,
2009 as compared to the six months ended December 31, 2008. The result of the decrease in number of workshop buyers reduced
revenue by approximately $9,332,000. (4) Cash purchases as a percentage of tota workshop purchases increased to 43 % for the six
months ended December 31,2009 compared to 41% for the six months ended December 31, 2008. The increase in cash percentage of
total workshop purchases increased revenue by approximately $474,000.
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by MGrn¡ngstar'~ Document ResearGhsM
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Source: IMERGENT INC, 1D-KT, March 02, 2010 Powered by Momingstar'E Dccüment ResearchSM
Revenues were reduced by $207,000 durng the six months ended December 31, 2009 and $1,280,000 durg the six months
ended December 31 2008, as a result of vanous legal matters discussed elsewhere within ths document in which agreements were
reached, or expected to be reached, allowing for customer refuds.
Commission and other revenue decreased 33% to $9,830,000 for the six months ended December 31, 2009 compared to
$14,639,000 for the six month ended December 31, 2008. The decrease was priarily attbutable to a decrease in commission from
third pares as a result of fewer leads sent to third paries due to a decrease in the Company's product and other sales.
Cost of Product and Other Revenues
Cost of product and other revenues consists pnmanly of the cost to conduct Internet Training Workshops, credit card fees
and the cost of products sold. Cost of product and other revenues for the six month ended December 31, 2009 decreased 35% to
$11,608,000 from $17,804,000 for the six months ended December 31,2008. The decrease in cost of product and other revenues is
priarly attbutable to the decreae in workshop revenue along with the implementation of cost saving measures designed to reduce
travel and event costs. Trends in cost of product and other revenues will not always be consistent with the trends in revenue due to the
fact tht cost of product and other revenues is tyically recognized at the time of sale and no later than the expiration of the customer's
thee-day cancellation penod, but the related revenue is often deferred in accordance with accounting stadads.
Sellng and Marketing
. Selling and marketing expenses consist of payroll and related expenses for sales and marketing activities, advertising, and
promotional and public relations expenses. Selling and marketig expenses for the six month ended December 31, 2009 decreased
53% to $16,391,000 from $34,646,000 for the six months ended December 31,2008. The decrease in selling and marketing expenses
is pnmarly due to the implementation of cost savings programs which lowered our cost per mail piece, which resulted in a 28%
decrease in sellng and marketing expenses as a percentage of revenue to 46% for the six months ended December 31, 2009 compared
to 64% for the six months ended December 31, 2008. The remaining decrease in selling and marketing expenses is pnmarly
attbutable to a 24% decrease in the number ofInternet Training Workshops conducted durg six months ended December 31,2009
compared to six month ended December 31, 2008. Trends in selling and marketing expenses wil not always be consistent with the
trends in revenues due to the fact that selling and marketing expenses are tyically recognized when incured, at the time of sale, and
no later than the expiration of the customer's thee-day cancellation penod, but the related revenues are often deferred in accordace
with accounting guidace.
General and Administrative
General and administrative expenses consist of payroll and related expenses for executive, accountig and admnistrative
personnel, legal, accounting and other professional fees, fice company servce fees, and other general corporate expenses. General
and admnistrative expenses for the six months ended December 31, 2009 decreased 33% to $7,196,000 from $10,779,000 for the six
months ended December 31, 2008. The decrease is prianly due to a decrease in legal expenses of $ 1 ,380,000, as a result of several
legal settlements in the pnor year, and a decrease in finance servicing company payments of $842,000 as a result of a reduction in
principal collected on our receivables portfolio. The remaining decreae is due to several cost savings initiatives in the curent year
which reduced our telephone, offce supply, shareholder and investor relations as well as other general and administrative expenses.
Interest Income
Interest income is pnmarly derived from the EPTA contracts, which generally carr an 18% simple interest rate. Interest
income for the six months ended December 31, 2009 decreased 29% to $2,596,000 compared to $3,681,OQO for six months ended
December 31, 2008. The decrease is attibutable to the decrease in the collection of trade receivables.
Income Tax Provision
Dung the six months ended December 31, 2009, we recorded an income tax provision of $637,000. This compares to an
income tax provision of $10,330,000 for the six months ended December 31, 2008. Income taes are based on the estimated effective
federal, state and foreign income ta rates. The income ta provision recorded for the six months ended December 31, 2008 is higher
than federal, state, and foreign statutory rates as a result of our settlement with the Internal Revenue Service ("IR") and the creation
of a valuation allowance on certin deferred income ta assets, as discussed below.
26
Source: !MERGENT INC, 10-KT, March 02, 2010 Powered by Mom¡nr¡star'~ Document ResearchsM
RESULTS OF OPERATIONS
Twelve months year ended June 30, 2009 compared to twelve months ended June 30, 2008
Revenues
Revenues for the twelve months ended June 30, 2009 ("fiscal 2009") decreaed 26% to $94,411,000 from $ 128,048,000 for
the twelve months ended June 30, 2008 ("fiscal 2008"). Product and other revenue decreased 29% to $68,664,000 for fiscal 2009
from $97,141,000 for fiscal 2008.
Fees for SOS licenses sold under EPTAs are recogn as revenue as cash payments are received from the customer and not
at the tie of sale. Revenues related to cash collected under EPTA ageements included in product and other revenue decreased to
$30,131,000 for fiscal 2009 compared to $33,970,000 for fical 2008. The decrease in cash collected under EPTA agreements is
primarly due to an increase in uncollectible accounts which we believe is a result of worsening economic conditions. The remaig
decrease in product and other revenues from fiscal 2009 compared to fiscal 2008 is primarly related to a decrease in cash sales of
SOS licenses at workshop and preview events which decreased to $37,395,000 in fiscal 2009 compared to $61,487,000 in fiscal 2008.
The decrease is attbutable to: (1) The number of Intemet Traing Workhops conducted durg fiscal 2009 decreased 24% to 783
(includig 81 that were held outside the United States) compared to 1,028 (includig 184 that were held outside the United States)
durg fiscal 2008, (2) The average number of buying unts in attendace at our workshops durg fiscal 2009 was relatively constat
at 85 compared to 84 durg fiscal 2008. As a result of the decrease of number of events and number of buying units per event, we had
approximately 5,400 fewer workshop buyers in fiscal 2009 as .compared to fiscal 2008. The result of the decrease in number of
workshop buyers reduced revenue by approxiately $11,780,000; and (3) cash purchases as a percentage of total workshop purchases
decreased to 41 % in fiscal 2009 compared to 52% in fiscal 2008. Revenue was reduced by approximately $11,108,000 as a result of
this cash percentage decrease. The remaining decrease in product and other revenue is primarly due to an increae in the number of
refuds given to customers as a result of varous legal settlements.
Revenues were reduced by $1,840,000 durg fiscal 2009 and $998,000 durng fiscal 2008 as a result of varous legal matters
discussed elsewhere within this document in which agreements were reached. or expected to be reached. allowing for customer
refuds.
Commission and other revenue decreased 17% to $25,747,000 in fisca12009 compared to $30,907,000 in fisca12008. The
decrease was primarly attibutable to a decrease in commissions from thd pares as a result of fewer lead sent to thd pares due
to a decrease in the Company's product and other sales.
Cost of Product and Other Revenues
Cost of product and other revenues consists priarly of the cost to conduct Internet Training Workshops, credit card fees
and the cost of products sold. Cost of product and other revenues for fisca 2009 decreaed 29% to $29,138,000 from $41,191,000 for
fiscal 2008. The decrease in cost of product and other revenues is priary attbutable to the decreae in workshop revenue along
with the implementation of cost saving measures designed to reduce trvel and event costs. Trends in cost of product and other
revenues wil not always be consistent with the trends in revenue due to the fact that cost of product and other revenues is tyically
recognized at the time of sale and no later than the expirtion of the customer's thee-day cancellation period. but the related revenue
is often deferred in accordace with accounting guidace.
Sellng and Marketing
Sellng and marketing expenses consist of payroll and related expenses for sales and marketing activities, advertsing, and
promotional and public relations expenses. Sellng and marketig expenses for fiscal 2009 decreased 25% to $52,434,000 from
$69,787,000 for fisca12008. The decrease in selling and maketig expenes is priarly attbutable to a 24% decrease in the number
of Internet Training Workshops conducted durng fiscal 2009 compared to fisca12oo8. The increae in sellng and marketing expense
as a percentage of workshop revenue, to 76% for fiscal 2009 from 72% for fiscal 2008, is primarly related to a lower response to our
marketing effort at the Preview Traig Sessions due to several factors includig the unavorable global economic environment
which resulted in a cutback in consumer and business spending. Trends in selling and marketig expenses wil not always be
consistent with the trends in revenues due to the fact that selling and marketing expenses are tyically recognzed when incured. at
the time of sale, and no later than the expiration of the customer's thee-dy cacellation period, but the related revenues are often
deferred in accordace with accountig gudance.
General and Administrative
General and administrative expenses consist of payroll and related expenses for executive, accounting and administrative
personnel, legal, accounting and other professional fees, fice company servce fees, and other general corporate expenses. General
and admnistrtive expenses for fiscal 2009 increaed 2% to $18,541,00 from $18,210,000 for fisca12008. The small increase in
genera and administrative expenses is priarily due to an increase in professional fees related to the IRS audit as discussed in Note 6
to the consolidated financial statements.
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Interest Income
Interest income is priarly derived from the EPTA contracts, which generally car an 18% simple interest rate. Interest
income for fisca12009 decreased 23% to $6,799,000 compared to $8,858,000 for fiscal 2008. The decrease is attibutable to the
decrease in the collection of trade receivables.
Income Tax Provision
For fiscal 2009, we recorded an income tax provision of $5,68 1,000. This compares to an income ta provision of $3,039,000
for fiscal 2008. Income taxes are based on the estimated effective federal, state and foreign income ta rates. The income ta provision
recorded in fiscal 2009 is higher than federal, state, and foreign statutory rates as a result of our settement with the Internal Revenue
Servce ("IRS") and the creation of a valuation allowance on certin deferred income tax assets.
In Augut 2009, we reached a settlement with the IRS resulting from its audit of our income ta retus for fiscal years
2007,2006, and 2005. The settlement with the IRS related to the following items:
· the deductibility, under the provisions of Internal Revenue Code Section 274 ("Section 274"), of 50% of the cost of meals
provided to attendees at our preview and workshop tring sessions. The settlement reached with the IRS appeals offce
allows us to deduct 100% of all meals provided to attendees at both the preview and workshop training sessions.
Therefore, no liabilties are recognized in the consolidated financial statements related to this issue.
· limitations imposed by Internal Revenue Code Section 382 ("Section 382"). Section 382 imposes limitations on a
coiporation's ability to utilize its NOLs if it experiences an "ownership change." In general terms, an ownership change
results from trsactions increasing the ownership of certin stockholders in the stock of a coiporation by more than
50 percentage points over a three-year period. From the time of our formtion though fiscal 2002, we issued a significant
number of shares, resulting in two changes of control, as defied by Section 382. As a result of the most recent ownership
change, utilization of our pre-ownership change NOL carovers are subject to an anual limitation under Section 382.
The annual limitation is determined by multiplying the value of our stock at the tie of the ownership change by the
applicable federal long-term ta-exempt rate. Any unused anual limitation may be cared over to later years (until those
NOLs expire), and the amount of the limitation may, under certin circumstances, be increased by the "recogned built-in
gais" that occur durng the five-year period after the ownership change (the "recogntion period"). We had previously
determined we had suffcient built-in gains to offset futue income without limitation. As a result of the settlement reached
with thè IRS, we conceded that the fiscal 2002 ownership change resulted in a Section 382 limitation of $461,000 per year
and that there were not suffcient built-in gais to offset futue income. Based on this settlement, we have determed tht
it is more likely than not that approximately $14,871,000 of our federal NOL car forwards will expire unutilized.
Accordingly, durng fiscal 2009, we recorded a valuation allowance of $5,124,000 related to these federal NOL car
forwards.
· the IR argued to re-open our income tax retus for the fiscal years ended June 30, 2004 and 2003, both of which are
closed from examination. The IR argued that under Section 481 (a) there was a change in "method of accountig" with
respect to our recognized built-in-gais described above. As par of the settlement, the IRS appeals offce found no merit
to the assertion that Section 481(a) can be applied to the fiscal 2004 and 2003 ta retus. Therefore, no liabilities are
recognized in the consolidated financial statements related to this issue.
LIQUIDITY AN CAPITAL RESOURCES
As of December 31, 2009, we had workig capital of $17,604,000 compared to working capital of$16,337,000 and
$20,558,000 as of June 30, 2009 and 2008, respectively. As of December 31, 2009, we had workig capital, excludig deferred
revenue, of $33,431,000 compared to $39,964,000 and $53,417,000 as ofJune 30, 2009 and 2008, respectively. Deferred revenue
balances represent historical sales for which the Company canot imediately recognize revenue. The costs and expenses we incur as
these deferred revenue amounts are recognized as product and other revenues are expected to be insignificant. Consequently, we do
not consider deferred revenue to be a factor that impacts our liquidity or futue cash requiements.
Cash and Cash Equivalents
As of December 31,2009, we had $21,549,000 of cash and cash equivalents compared to $20,474,000 and $26,184,000 as of
June 30, 2009 and 2008, respectively. For the six month ended December 31, 2009 we generated positive cash flows from operating
activities of $2,578,000 compared to a use of cash for operating activities of $6,083,000 (unaudited) for the six months ended
December 31, 2008. Durng the twelve months ended June 30 2009 we used $6,985,000 of cash for operating activities. Durng the
twelve months ended June 30, 2008, we generated positive cash flows from operating activities of $10,361,000.
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Available-Far-Sale Securities
As of December 31, 2009 and Jwie 30, 2009 we held no available-for-sale securties compared to $3,800,000 as of Jwie 30,
2008. Available-for-sale securties consisted priarly of auction rate securities ("ARS"). These were long-term varable rate bonds
tied to short-term interest rates that reset though a "dutch auction" process, histoncally occurg every 7 to 35 days, and other
variable rate debt and equity securities, which were held by Merril Lynch. In Janua 2009, we liquidated all of our ARS at par value.
Trade Receivables
Trade receivables and long-term trade recivables, net of allowance for doubtf accowits, totaled $20,426,000 as of
December 31, 2009, compared to $30,756,000 and $38,568,000 as of Jwie 30, 2009 and 2008, respectively. Long-term trade
receivables, net of allowance for doubtf accowits, were $6,264,000 as of December 31, 2009 compared to $9,985,000 and
$9,845,000 as of Jwie 30, 2009 and 2008, respectively. We offer our customers a 24-month installment contract as one of several
payment options. The payments tht become due more than 12 months aftr the end of the fiscal penod are classified as long-term
trade receivables.
We have sold some of our domestic trade receivables in the past. In the futue, we may evaluate agreements with thd-par
finacing companes for the sale of our international and domestic trade receivables.
Accounts Payable
Accowits payable as of December 31,2009 totaed $3,154,000 compared to $2,265,000 and $4,760,000 as of June 30, 2009
and 2008, respectively. The aging of accowits payable as of December 31, 2009, Jwie 30,2009 and 2008 was generaly within our
vendors' terms of payment.
Capital Requirements - Contractual Obligations
The following table sumarzes our significant contrctual obligations as of December 31,2009:
Payments due by Period (1)
Total Less than
1 year
1 to 3
years
3 to5
years
5 years and
thereafter
(l) Payments are included in the period in which they are contrctully required to be made. Actul payments may be made prior to
the contrctully required date.
(2) Represents our commitments associated with operating leaes and includes contrcts that expire in various years though 2013.
Payments due reflect cash to be paid for rent.
(3) Represents our commitments associated with certain advertsing contrcts and includes contrcts that expire in 2010.
(4) Represents our commtments associated with certin consulting agreements and includes contracts that expire in 2010 and
2011.
We have approximately $140,000 of unecgnd ta positions that have been recognzed as liabilities that have not been
included in the contrctual obligations table due to wicertty as to when such amowits may be settled
Capital
As of December 31, 2009, total stockholders' equity was $25,982,000, up 6% from $24,400,000 as ofJune 30, 2009. As of
June 30, 2009, total stockholders' equity was $24,400,000, down 25% from $32,475,000 as of Jwie 30,2008. The increase for the six
months ended December 3 i, 2009 in total stockholders' equity was attbutable to net income of $1 ,331 ,000 and for stock option
compensation expense of $709,000. The increase in tota stockholders' equity was parially offset by the declartion of $458,000 in
dividends to common stockholders. The decrease for the twelve months ended June 30, 2009 and 2008, in total stockholders' equity
was attbutable to a net loss of $7,542,000, the purchase and retirement of $734,000 of our common stock and the payment of
$1,943,000 in dividends to common stockholders. The decreae in total stockholders' equity was parially offset by $600,000 in
proceeds from the exercise of stock options and related income ta benefit, and $1,544,000 for stock option compensation expense.
Source: IMERGENT INC, lD-KT, March 02, 2010 Powered by fJlom¡ngstat~ Document. ResesrchSM
29
Source: IMERGENT !NC, 10-KT, March 02, 2010 Powered by f\fom¡ngstar!; DCGumeri Resean;hsM
In December 2008, the Board of Directors decreaed the quaerly cash dividend to $0.02 from $0.11 per common share. The
dividend payout ratio, representing dividends per common share divided by basic and diluted net income per common share, was 33%.
Common Stock Repurchae Program
On September 5,2006, the Company's board of diectors authori the repurchase of up to $20,000,000 of the Company's
common stock. In September 2007, the board of dictors authori the repurchase of an additional $50,000,000 of the Company's
common stock. During the six month ended December 31, 2008 and durg the years ended June 30,2009 and 2008 the Company
repurchased $734,000 (unaudited), $734,000, and $12,580,000 of common stock, respectively. The Company expects to purchase
common stock from tie to time over the next two year but may suspend or discontiue purchasing the common stock at any time.
The repurchased common stock was retired.
OFF BALCE SHEET ARGEMENTS
We have no off-balance sheet arangements other th operatig leases. We do not believe that these operating leases are
matenal to our current or futue fiancial position, rests of operations, revenues or expenses, liquidity, capital expenditues or capita
resources.
RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
Recently Adopted Accounting Pronouncements
On July 1,2009, we adopted authontative guidace issued by the Financial Accounting Stadads Board ("FASB") on
business combinations. The gudance retains the fundaental requirements that the acquisition method of accounting (previously
referred to as the purchase method of accountig) be used for all business combinations, but requires a number of changes, including
changes in the way assets and liabilities are recognized and measured as a result of business combinations. It also requires the
capitalization of in-process research and development at fai value and requies the expensing of acquisition-related costs as incured.
Adoption of the new guidance did not have a matenal impact on our fmancial statements.
On July 1,2009, we adopted the authoritative gudace issued by the FASB that changes the accounting and reportng for
non-controlling interests. Non-controlling interests are to be reported as a component of equity separate from the parent's equity, and
purchases or sales of equity interests that do not result in a change in control are to be accounted for as equity trsactions. In addition,
net income attibutable to a non-controllig interest is to be included in net incOme and, upon a loss of control, the interest sold, as
well as any interest retaed is to be recorded at fair value with any gain or loss recognd in net income. Adoption of the new
gudance did not have a material impact on our ficial statements.
On July 1, 2009, we adopted the authontative gudance on fair value measement for nonfinancial assets and liabilties,
except for items that are recognized or disclosed at fair value in the fmancial statements on a recuring basis (at least anually).
Adoption of the new gudace did not have a matenal impact on our financial statements.
Recent Accounting Pronouncements Not Yet Adopted
In January 2010, the FASB issued gudace to amend the disclosur requiements related to recurg and nonrecurng fair
value measurements. The gudance requies new disclosures on the tranfers of assets and liabilities between Level i (quoted prices in
active market for identical assets or liabilities) and Level 2 (signficant other observable inputs) of the fair value measurement
hierarchy, including the reasons and the timing of the trsfers. Additionally, the gudace requies a roll forward of activities on
purchases, sales, issuace, and settlements of the assets and liabilities measured using signficant unobservable inputs (Level 3 fair
value measurements). The guidace will become effective for us with the reportg period begining Januar 1,2010, except for the
disclosure on the roll forward activities for Level 3 fair value measurements, which wil become effective for us with the reporting
penod beginning July 1, 2011. Other than requiing additional disclosures, adoption of ths new guidance will not have a matenal
impact on our financial statements.
In October 2009, the FASB issued authontative guidance on revenue recogntion that will become effective for us beginning
Januar 1,2010, with earlier adoption permitted. Under the new gudace on arangements that include softar elements, tagible
products that have softare components that are essential to the fuctionaity of the tagible product wil no longer be within the
scope of the softare revenue recognition guidace, and softare-enabled products wil now be subject to other relevant revenue
recognition guidace. Additionally, the FASB issued authoritative guidace on revenue arangements with multiple deliverables that
are outside the scope of the softare revenue recogntion gudace. Under the new gudace, when vendor specific objective evidence
or third par evidence for deliverables in an arrgement cannot be determined, a best estimate of the selling pnce is requied to
separate deliverables and allocate arangement consideration using the relative selling pnce method. The new gudace includes new
disclosure requirements on how the application of the relative selling pnce method affects the timing and amount of revenue
recognition. We believe adoption of this new gudace wil not have a matenal impact on our financial statements.
In June 2009, the FASB issued authoritative guidace on the consolidation ofvanable interest entities, which is effective for
us begining Januar 1,2010. The new guidace requires revised evaluations of whether entities represent vanable interest entities,
ongoing assessI!ents of control over such entities, and additional disclosures for variable interests. We believe adoption of this new
Source: IMERGENT INC, 1 Q-KT, March 02, 2010 Po'Nered by MGm¡nrstar'~ Document ResearchsM
gudance wil not have a material impact on our financial statements.
30
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FORWAR-LOOKIG STATEMENTS AN FACTORS THAT MAY AFFECT FUUR RESULTS AN FINANCIA
CONDITION
With the exception of historical facts, the statements contained in Management's Discussion and Analysis of FinancialCondition and Results of Operations are "forward-looking statements" with the meang of the Private Securities Litigation Reform
Act of 1995, which reflect our curent expectations and beliefs regardig our futu resuts of operations, pedormance and
achievements. The section entitled "Business" above in Par I, Item 1 of this Form io-KT also includes forward-looking statements.
These statements are subject to risks and uncertties and are based upon assuptions and beliefs that mayor may not materialze.
These forward-lookig statements include, but are not limted to, statements concerning:
· our belief that our taget market will increasingly look to Internet solutions providers who leverage industr and
customer practices, increae predctaility of success of their Internet intiatives and decrease implementation nsks by
providing low-cst, scalable solutions with mi lead time;
· our belief that we can compete successfully by relyig on our infrtrctue, marketig strategies as well as
techniques, systems and procedures, and by addig adtional products and services in the futue;
· our belief that we can contiue our success by periodic review and revision of our methods of doing business and by
contiuig our expanion into domestic and international markets;
· our belief that a key component of our success comes from a number of new, recently developed proprieta
technologies and that these technologies and advances distigush our services and products from our competitors and
fuer help to substatially reduce our operating costs and expenses;
· our contention that we do not offer our customers a "business opportty" or a "frachise" as those terms are
defined in applicable statutes of the states in which we operate;
· our belief that we operate in compliance with laws concerning sales practices and more paricularly that we are not
obligated to offer more than a thee-dy right of rescission;
· our belief there is a large, fragmented and under-served population of small businesses and entrepreneurs seaching for
professional servces firms that offer business-to-consumer eCommerce solutions coupled with support and continuig
education;
· our belief that continuously testig and implementig changes to our business model may fuer reduce the level of
investment necessar to get customers to attnd our events and to increase our value proposition to these customers;
· our expectation that our offerig of products and services wil evolve as some products are replaced by new and
enhanced products intended to help our customers achieve success with their Internet-related businesses;
· our expectation that Crexendo Network Services wil have a product launch in calendar 2010; and
· our expectation that the costs and expenses we incur will be insignificant as deferred revenue amounts are recognized
as product and other revenues when cash is collected.
We caution readers that our operating results are subject to varous risks and uncertinties that could cause our actual results
and outcomes to differ materially from those discussed or anticipated. including changes in economic conditions and internet
technologies, fluctuations in weather patterns, interest rate fluctutions, and the factors set fort in the section entitled "Risk Factors,"
under Par I, Item IA of ths Form lO-KT. We also advise readers not to place any undue reliance on the forward-looking statements
contained in th report which reflect our beliefs and expectations only as of the date of this report. We assume no obligation to
update or revise these forward-looking statements to reflect new events or circumtaces or any changes in our beliefs or expectations,
other than as requied by law.
ITEM 7A. QUANITATIVE AN QUALITATI DISCLOSUR ABOUT MAT RISKS
We are exposed to market risk from changes in interest and foreign exchange rates.
As of December 31, 2009, we had approximately $21,549,000 of cash and cash equivalents. These amounts were invested
priarly in money market fuds, U.S. governent securties, corporate bonds and commercial paper. We believe that while the
instrents we hold are subject to changes in the financial stading of the issuer of such securties, we are not subject to any material
risks arising from changes in interest rates, commodity prices or other market changes that affect market risk sensitive intrents.
However, should interest rates decline; our futue interest income wil decrease. If overal interest rates had fallen by 10% in the six
months ended December 31, 2009 our interest income would have decreased by an imaterial amount assuming consistent levels of
interest-bearg instrents.
31
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As of December 31, 2009, we had approximately $ 1,736,000 of net trade receivables denominated in foreign curencies with
matuty dates between 2010 and 2011. These trade receivables are translated into U.S. dollar at the exchange rates as of each balance
sheet date and the corresponding adjustments are recorded in deferred revenue. As amounts are collected on our foreign denominated
trade receivables, futue revenues and cash flows may be adversely impacted by fluctutions in foreign curency exchange rates. If the
U.S. dollar had strengthened overall by 1 % as of December 31, 2009 our net trade receivable balance would have decreased by
approximately $17,000.
As of December 31, 2009, we had approximately $1,399,000 of cash and cash equivalents denominated in foreign curencies.
These cash and cash equivalent balances are translated into U.S. dollars at the exchange rates as of each balance sheet date and the
correspondig adjustments are recorded in other income, net. Futue eargs and cash and cash equivalent balances may be adversely
impacted by fluctuations in foreign curency exchange rates. If the U.S. dollar had strengtened overall by 1 % as of December 31,
2009, our cash and cash equivalents would have decreased by approximately $14,000.
32
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ITEM 8. FINANCIAL STATEMENTS AN SUPPLEMENTARY DATA
INEX TO FINANCIAL STATEMENTS
Financial Statements
iMergent, Inc. and Subsidiares
Financial Statement Schedule
iMergent, Inc. and Subsidiares
The following consolidate financial statement schedule of iMergent, Inc. and subsidiaries is filed as par of this
Form IO-KT. All other schedules have been omitted because they are not applicable, not reuied, or the information is included in the
consolidated fincial statements or notes thereto.
PAGE
Exhibits. The exhibits listed in the accompanyig index to exhbits imedately following the financial statements are fied
as par of, or hereby incorporated by reference into, ths Form lO-KT.
33
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REPORT OF INEPENDENT REGISTERED PUBLIC ACCOUNING FIR
To the Board of Directors and Stockholders of
iMergent, Inc.
We have audited the accompanying consolidated balance sheet ofiMergent, Inc. and subsidiares (the "Company") as of December 31,
2009, and the related consolidated statements of operations, stockholders' equity, and cash flows for the six month penod ended
December 3 I, 2009. Our audit also included the financial statement schedule listed in the Index at Item 15 for the six months ended
December 3 I, 2009. These consolidated financial statements and financial statement schedule are the responsibility of the Company's
management Our responsibility is to express an opinon on these financial statements and financial statement schedule based on our
audit
We conducted our audit in accordace with the stadads of the Public Company Accounting Oversight Board (United States). Those
stadads require that we plan and pedorm the audit to obta reasonable assurance about whether the financial statements are free of
matenal misstatement. The Company is not required to have, nor were we engaged to pedorm, an audit of its internal control over
fiancial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit
procedures tht are appropnate in the circumstaces, but not for the purose of expressing an opinion on the effectiveness of the
Company's internal control over financial reportg. Accordigly, we express no such opinion. An audit also includes examining, on a
test basis, evidence supportng the amounts and diclosures in the financial statements, assessing the accounting pnnciples used and
signficant estiates made by management, as well as evaluating the overall fiancial statement presentation. We believe that our
audit provides a reasonable basis for our opinion.
In our opinon, such December 2009 consolidated financial statements present fairly, in all matenal respects, the financial position of
iMergent, Inc. and subsidiares at December 31, 2009, and the results of their operations and their cash flows for the six month period
ended December 3 i, 2009 in conformty with accounting pnnciples generally accepted in the United States of Amenca. Also, in our
opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taen as a
whole, present fairly in all matenal respects the information set fort therein.
As discussed in Note 1 to the consolidated financial statements, the Company changed its fiscal year end from June 30 to December
31.
lsi Deloitte & Touche LLP
Salt Lake City, Utah
Marh 2, 2010
34
Source: IMERGENT INC, íD-KT, March 02, 201D Powsred.by Mom¡ngstar'~Document RasearchsM
REPORT OF INEPENDENT REGISTERED PUBLIC ACCOUNG FI
To the Board of Directors and Stockholders
iMergent, Inc.
We have audited the accompanyig consolidated balance sheets ofiMergent, Inc. and subsidiares (collectively, the Company) as of
June 30, 2009 and 2008, and the relate consolidated statements of operations, stockholders' equity, and cash flows for each of the
twelve-month periods ended June 30, 2009 and 2008. Ou audits also included the fiancial statement schedule listed in the Index at
Item 15(2) with respect to the twelve-month periods ended June 30, 2009 and 2008. These fiancial statements and the fiancial
statement schedule are the responsibility of the Company's management Ou responsibility is to express an opinion on these fiancial
statements and the financial statement schedule based on our audits.
We conducted our audits in accordace with the stadads of the Public Company Accounting Oversight Board (United
States). Those stadads require that we plan and pedorm the audits to obta reasonable assurance about whether the fiancial
statements are free of material misstatement The Company is not reqed to have, nor were we engaged to perform, an audit of its
internal control over financial reporting. Our audts included consideration of internal control over financial reporting as a basis for
designing audit procedures that are appropriate in the circumtaces, but not for the purse of expressing an opinion on the
effectiveness of the Company's internal control over fiancial reportg. Accordigly, we express no such opinion. An audit includes
examining, on a test basis, evidence supportg the amounts and disclosures in the fiancial statements. An audit also includes
assessing the accounting priciples used and significant estiates made by management, as well as evaluatig the overall financial
statement presentation. We believe that our audits provide a reasnable basis for. our opinion.
In our opinon, the financial statements referred to above present faily, in all material respects, the fiancial position of iMergent, Inc.
and subsidiares as of June 30, 2009 and 2008, and the results of their operations and their cash flows for each of the twelve-month
periods ended June 30, 2009 and 2008 in conformity with U.S. generally accepted accounting principles. Also, in our opinion, the
related financial statement schedule for the twelve-month periods ended June 30, 2009 and 2008, when considered in relation to the
basic financial statements taen as a whole, presents fairly, in all material respects, the information set fort therein.
/s/ Taner LC
Salt Lake City, Utah
September i, 2009
35
Source: IMERGENT INC, 10-KT. ¡..iarch 02, 2010 Powered by Morn¡n¡¡star'~ Document Research 8M
IMRGENT, INC. AN SUBSIDIAS
Consolidated Balance Sheets
(In thousands, except par value and share data)
Assets
Decmber 31,
2009
June 30,
2009
June 30,
2008
Cuent assets:
Inventones 243 256 627
Deferred income tax assets net
Total curent assets 41426 48824 64067
Certificate of de osit 500 500 500
6264 9 85 9845
5,298 4975 4385
$3154 $4760
229 229
n 15827
Total curent liabilities 23822 32487 43509
Deferred revenue net of curent 6,447 10236 10332
Other liabilities
Preferred stock, par value $0.001 per share - authonzed 5,000,000 shares; none
issued
Total Liabilities and Stockholders' Equity $56,442 $67,354 $86,614
See accompanying notes.
36
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iMERGENT, INc. AN SUBSIDIARS
Consolidated Statements of Operations
(In thousands, except per share and share data)
Six Months Ended Decmber 3 i,
(audite) (unaudite)2009 2008
Twele Months Ended June 30,
(audite)
2009 2008
~~ii~~i¡lm!r~~~1~~\~~fi~~j~~I:~rf¡;r,~I~il"~!II~j~~1~1i~!~~jill~!!lll!ill~~ililllll~ll~1~jl~1ii~,i~i~~~!f3~~~~~fjr~f~i~~i~m!m
14,639 25,747 30,907
m54~1~Q,~~~~ii~~im~mm~m¡¡~4i4.11!1!!!i,mmm!TI¡i¡¡!iWm!TIiiZg~ij4~!I~1
Cost of roduct and other revenues 11,608 17,804 29138 41 191
~~~:~~:t:~:~~~~:;. ;:' ~ " ;,\~'.' ',~,; :,,:' ' ~'~ ;~ :~, : ~~,', ;" ..'~ èC' ~ ,: ,::,~:~~ !!lm!mrmmi!m~mm!~rmm!mmmi~i~!ij~~~Jmmm!~!!~m'"iiTI ii!m!~¡~W~i~~!I!i!!!¡i!m!mm!rTImii~i;m~i~wi~~mmTotalo erating ex enses 36239 64,309 102,290 131,301
Total other income, net
Income loss before income ta rovision
Income tax provision
Net income (loss)$1,331 . $(17,628) $(7,542) $3,142
0.12 0.26
$0.04 $0.13 $0.17 $0.44
11,484,684 11,351,094 11,371,303 11,857,808
See accompanying notes.
37
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iMRGENT, INC. AN SUBSIDIAS
Consolidated Statements of Stockholders' Equity
Six Months Ended December 31,2009 and
Twelve Months Ended June 30, 2009 and 2008 (In thousands, except share data)
R,lmJ.f~;li~ime,~n~~i¡l~lmlm~i~I~~~mflJ,~mm1f~ir~~
Uncertin ta positions cumulative
ad.ustment
Additional TotaCommon Stock Paid-in Accumulated Stockholders'
Shares Amount Capital. .. . .Ðeficit ... . ...... ... .. Equit¡
Imt~;~nG~1ø,lHllfr,$mlimm~H!llm!lmi!m!i¡l~llllmli,sm,'~'~',~m!illliml:l~s~i~rl~i~~II$frl:llilmr,mIW~~¡!t~~;1i$,4)~11il$;mmmmmifrmillm:mm:\Ø~ïlQ~Jlm
:~¡gg¡¡:~f¡mmm;¡¡:¡,:¡¡*
¡m¡ll¡wig¡¡¡~~1ii¡~~~i
199
~~I~!Stock issued under stock award plans (net
of fodeitures) and related income ta
benefit of $263 146,000
R~pm:çll~§e,Q~¡~lmît~n!~tQç~ii~/¡I!!!I!ll~!!~JI¡'m!lllmll!llli~i~!!!~::!:!11IM'llm!i'I(~~Sj~2í) milm!mmm!!!lmlll!III!~:ml!;'~:iï):I¡ill "",,,,,,,,,
Dividends declared
11304410
916
imm:!iFl..~i¡¡ m""m,i::~:::::::i:"'~¡::~mi~ 11111!1111!!m~!~I!!m:~l'Z;~~OC~1
5,113)
Balanc June 30 2008 11 (20,851 32475
Stock issued under stock award plans (net
of fodeitures) and related income ta
benefit of$l
Net loss
~:iill4.~l~rlgl~~q~~~~Il~mm"!~llil!~m!l:illmlmm!m!~m!I~'¡!11:I!i¡:!I!!1 m~m¡:li;ft~s~irlml:r";:¡'¡"m"iy::~il,mmi"'::!!JI,:ti1!l:mmmimi:!m ¡¡::mm¡im"s,~;'l~~ 11111:¡!I!¡mmli!lll¡11lStock com ensation ex ense 709 (7,542) (7,542)
l,m,t~~~~~íl!I"il!llm!:iilm~illlll!IIII~III~iJ;~Illl!m
709
Issuace of restrcted stock"";"
11 $Balance, December 31, 2009 11,446,320 $53,033 $(27,062) $25,982
See accompanying notes.
38
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iMRGENT, INC. AN SUBSIDIARS
Consolidated Statements of Cash Flows
(In thousands)
Six Months Ended December 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)2009 2008
CASH FLOWS FROM OPERATIG ACTIVTIES
Adustments to reconcile net income loss to net
De reciation and amortation 704 722 1468 1196
Ex ense for stock 0 tions issued to em 10 ees 709 810 1544 1,902
and
Trade 10330 852 7812 342
Income ta receivable 1,439 7 1033)498
:¡::m¡¡~~E~~iJ¡iè,\l~~~"¡'I~~itiian~~~mr~~j~t~:llli¡~~:11111,lm~I:r:Jm~~III~J~~m~I~1111~111~¡I!!lm~!:;II"~1i~jilil~i:;;m~lm:mil:lilliimll~~m'if;ijllil~illl:mmm;i'ii~lli~t!m~¡~JJm~lilill~J:li!m;illilJJi~iXj¡illIncome taes ayable 17 212 171) 1,712
Other long-term liabilities 7 9,108 1 (16)
~¡~rçtäll"prg!ar~J:n~lll~lIlre:r)il~pelmlg'~mi;a:eiiWI~ill.JllfJr~.l~~~IJlffIa~î8!imil,;Jti~~~~~r:m~I:~6¡QR3~~I~¡m,:minmri.j:ml'!(i)i985)ili!:ilmm¡mm¡361'li'f¡
receivable 167
Sale of available-for-sale securties
NET INCREASE (DECREASE) IN CASH AN CASH
E UIALENTS
CASH AND CASH EQUIVALENTS AT TH BEGINING
OF THE PERlOD
1075
CASH AN CASH EQUIALENTS AT THE END OF THEPERIOD $21,549 $18,762 $20,474 $26,184
See accompanying notes.
39
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iMRGENT, INC. AN SUBSIDIARIS
Consolidated Statements of Cash Flows (CONTINUED)
(In thousands)
Six Months Ended December 31,
(audited) (unaudited)2009 2008
Years Ended June 30,
(audited)
2009 2008
199
200
7
See accompanying notes.
40
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iMERGENT, INC. AN SUBSIDIAS
Notes to Consolidated Financial Statements
1. Signifcant Accountig Policies
Description of Business - iMergent, Inc. is incorporaed in the stae of Delaware. As used hereafer in the notes to
consolidated fincial statements, the "Company" refers to iMergent, Inc. and its wholly owned subsidiares. The Company is an
eServces company that provides eCommerce technology, tring and a varety of web-based technologies and resources to
entrepreneurs and smaL, medium and large enterpnses. The Company's servces are designed to help decreae the nsks associated
with eCommerce implementation by providig low-cost, scalable solutions and providig support and inormation regarding industr
developments.
The consolidated financial statements have been prepared in accordace with U.S. generaly accepted accounting pnnciples
("US GAA") and pursuat to the rules and regulations of the Secunties and Exchange Commission ("SEC"). These consolidated
financial statements reflect the results of operations, financial position, changes in stockholders' equity, and cash flows of the
Company.
Change in Fiscal Year - In November 2009, the Board of Directors approved a change of the Company's fiscal year from a
June 30 fiscal year end to a December 31 fiscal year end. Ths Form lO-KT is a trsition report for the six month transition penod
ended December 31, 2009.
Principles of Consolidation - The consolidated fiancial statements include the accounts and operations of iMergent, Inc.
and its wholly owned subsidiares, which include Avail 2417 Inc., Crexendo Business Solutions, Inc., Galaxy Mall, Inc., StoresOnline
Inc., StoresOnline International Can ULC, StoresOnline International, Inc., StoresOnline International Ltd., and Internet Trainig
Group, Inc. All intercompany account balances and trsactions have been eliminated in consolidation.
Cash and Cash Equivalents - The Company considers all higWy liquid, short-term investments with matuties of thee
months or less at the time of purchase to be cash equivalents. As of Decmber 31, 2009, the Company has cash and cash equivalents
in fiancial institutions in excess of federaly inured limts in the amount of $21,098,000.
Restricted Cash - The Company classified $1,088,000 and $1,802,000 as restrcted cash as of December 31,2009
and June 30, 2009, respectively, to reflect the compensatig balance requiement of its merchant account and purchasing card
agreements.
Trade Receivables - The Company offers to its customers the option to finance, tyically though 24-month extended
payment term arangements ("EPTAs"), purchases made at its Internet Traing Workshops. EPTAs are reflected as short-term and
long-term tre receivables, as applicable, if the Company has the intent and ability to hold the receivables for the foreseeable futue,
until matuty or payoff.
Allowance for Doubtful Accounts - The Company records an allowance for doubtfu accounts at the time the EPTA
contrt is pedected. The allowance represents estimated losses resulting from customers' failure to make required payments. The
allowance for doubtfl accounts for EPTAs is netted against the curent and long-term trade receivables balances. The allowaice
estiate is based on histoncal collection expenence, specific identification of probable bad debts based on collection effort, agig of
trade receivables, customer payment history, and other known factors, includig current economic conditions. The Company believes
that the allowance for doubtful accounts is adequate based on the Company's assessment to date, however, actul collection results
may differ matenally from the Company's expectations. Because revenue generated from customers financing though EPTAs is
deferred and not recognized prior to the collection of cash, adjustments to the allowance for doubtf accounts increase or decreae
deferred revenue. Trade receivables are wrttn off against the allowance when the related customers are no longer makng required
payments and the trde receivables are determed to be uncollectible, tyically 90 days past their onginal due date.
Interest Income - Interest income is pnmarily eared from EPTA contrcts. EPTA contract terms generally contain an 18%
simple interest rate. Interest income is recognized on these accounts only to the extent cash is received as the receivables are pnmarly
24 months in length and collection of the ful amount of the receivable is not probable. For the six months ended December 31, 2009
and 2008 and for the twelve months ended June 30, 2009 and 2008 the Company recognized $2,596,000, $3,681,000 (unudited),
$6,799,000, and $8,858,000 in interest income, respectively.
Inventories - Inventories consist of products provided in conjunction with the Internet Training Workshops and are stated at
the lower of cost (first-in, fist-out method) or market and the related interest is classified as interest income in the statement of
operations.
Certifcate of Deposit - The Company holds a $500,000 certficate of deposit as collateral for merchant accounts, which
automatically renews every 16 months. The certficate of deposit is classified as long-term in the consolidated balance sheets.
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Mornií1gstar'~ Document ReseaïchsM
41
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Availablc-for-8ale Securities - Available-for-sale securties, consisting of eqity and debt securities, are carned at fair
value. Accordigly, unealied gais and losses, net of income taes, are computed on the basis of specific identification and included
in other accumulated comprehensive income (loss) in stockholders' equity until realized. The Company periodcally evaluates whether
any declines in the fair values of its available-for-sale securties are other than temporar. Ths evaluation consists of a review of
qualitative and quatitative factors, including available quoted market prices; recent fiancial results and operating trends of the
company that issued the securties; other publicly available inormation; implied values from any recent financings by the company
that issued the securties; or other conditions that indicate the value of the investments. Available-for-sale securities at fair value,
which approximates amort cost, consisted of the followig (in thousands):
December 31,
2009
June 30,2009 2008
debt
There were no unealized gain or losses for the twelve month ended June 30, 2008.
Property and Equipment - Propert and equipment are stated at cost, less accuulated depreciation and amortization.
Depreciation and amortzation expense is computed using the strght-line method in amounts suffcient to allocate the cost of
depreciable assets, includig assets held under capital leases, over their estimated usefu lives raging from two to five years. The cost
of leasehold improvements is amortized using the stright-line method over the shorter of the estimated usefu life of the asset or the
term of the related lease. Depreciation and amortization expense is included in genera and administrative expenses and totaled
$510,000, $506,000 (unaudited), $1,037,000, and $918,000 for the six months ended December 31, 2009 and 2008 and for the twelve
months ended June 30, 2009 and 2008, respectively. Depreciable lives by asset group are as follows:
3 ears
Lesehold improvements 2 to 5 year
Maintenance and repairs are charged to costs and expenses as incured The cost and accumulated depreciation of propert
and equipment sold or otherwse retied are removed from the accounts and any related gain or loss on disposition is reflected in net
income or loss for the year.
Intangible Assets - The Company's intagible assets consist of purchased advertsing lists. The fair value of identifiable
intagible assets is based upon the lower of discounted futue cash flow projections or the amount paid in an ar's length trnsaction.
These advertising lists are amortized over six years on an accelerated basis. Amortization expense is included in sales and marketing
expense and totaled $194,000, $216,000 (unaudited), $432,000, and $278,000 for the six months ended December 31,2009 and 2008
and the twelve month ended June 30, 2009 and 2008, respectively. The average remaining useful life of the intagible assets was 47
months as of December 31, 2009.
The Company periodically reviews the estimated usefu lives of its intagible assets and reviews these assets for impairent
whenever events or changes in circumtances indicate that the carg value of the assets may not be recoverable. The determination
of impairment is based on estimates of futue iidiscounted cash flows. If an intangible asset is considered to be impaired, the amount
of the impairent wil be equal to the excess of the carriig value over the fair value of the asset.
Impairment of Long-Lived Tangible Assets - The Company reviews long-lived tangible assets for impairment whenever
events or changes in circumtaces indicate that the carg amount of an asset may not be recoverable. Recoverability of assets to be
held and used is measured by a comparison of the carng amount of an asset to futue undiscounted cash flows projected to be
generated by the asset. If these assets are considered to be impaired, the impairment to be recognized is measued by the amount by
which the caring amount of the assets exceeds the fair value of the assets. Assets to be disposed of are reported at the lower of the
carng amount or fair value, less disposal costs.
Use of Estimates - In preparng the consolidated financial statements, management makes assumptions, estimates and
judgments that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the dates of the
consolidated financial statements and the reported amounts of net sales and expenses durng the reported periods. Specific estimates
and judgments include the valuation of available-for-sale securities, inventory, intagible assets, allowances for doubtful accounts,
sales retus and allowances, uncertinties related to certin income ta benefits, valuation of deferred income tax assets, valuation of
share-based payments and recoverability oflong-lived assets. Management's estimates are based on historical experience and on the
Company's expectations that are believed to be reasonable. The combination of these factors forms the basis for makg judgments
about the caring values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from our
curent estimates and those differences may be material.
42
Source: lMERGENT INC, 10-KT, March 02, 2010 Powered by Mom¡ngslm'~ Document ResearchsM
Revenue Recognition
Product and Other Revenue
Cash sales of SOS licenses are recognized as revenue when the cash is received, net of expected customer refuds, upon
expiration of the customers' rescission period, which tyically occur thee days after the licenses and products are delivered or when
the Internet trinig workshop takes place, whichever occurs later.
SOS licenses sold under extended payment term arangements (EPTAs) are recognized as revenue upon receipt of cash from
customers and not at the time of sale. Although the Company is able to reasonably estimate the collectability of its receivables based
upon its long history of offering EPTAs, accounting standads require revenue to be deferred until customer payments are received if
collection of the original principal balance is not probable. Additionally, if the Company subsequently sells the receivables on a
non-recourse basis, accounting standards require that the related revenue be deferred until the customer makes cash payments to the
thid-par purchaser of the receivables. There are no receivable balances outstanding that are subject to recourse by the Company.
Fees collected for services, includig customer support, follow-up trainig and programg, are recognized as revenue, net
of expected customer refuds, over the period durg which the services are expected to be performed based upon the vendor specific
objective evidence (VSOE), if applicable, of fair value for such services. Fees related to EPTA contracts are deferred and recognzed
as revenue durng the service period or when cash is collected, whichever occurs later.
In April 2007 , the Company began marketing and selling Avail 2417, an all-in-one communications service which assists
small businesses and entrepreneurs to manage phone menus, voicemai1, email, and fax in one online application. Customers
purchasing the Avail product are charged a non-refudable activation fee along with a monthly service fee. The non-refudable
activation fee is deferred and recognized ratably over the estimated customer life, which is currently estimated to be four and one-half
years. The monthly service fee is recognized ratably over the service period.
The Company has changed the contract that is associated with the sale of Avail 2417 . Effective March 31, 2010 any
customers that have not activated their Avail 2417 subscription wil be assessed an activation fee of$34.95. For customers that activate
before March 31, 2010, this activation fee wil be waived. All customers have been notified of the change in contract. If no additional
customers activated before March 31, 2010, the Company would recognize up to $ 1 ,000,000 in additional revenue in the first fiscal
quarter of2010. Concurent with ths change, all new customers wil have 60 days to activate their Avail 2417 subscription without
paying the $34.95 fee. Any customer activating after the 60 day period will be required to pay the $34.95 activation fee.
Fees collected for services related to Crexendo Business Solutions which provide Search Engine Optimization servces,
Search Engine Management services, and link building are recognized as revenue, net of expected customer refuds, when the project
is completed.
Fees collected related to sales tax and other governent assessed taxes are recognized on a net basis.
Commission and Other Revenue
The Company has contracts with thrd-part entities with respect to telemarketing product sales to the Company's customers
following the sale of the initial softare licenses. These products and services are intended to assist the customers with their Internet
businesses. These products are sold and delivered completely by third paries. The Company receives commissions from these thd
paries, and recognizes the commissions as revenue as the commissions are received, net of expected customer refunds.
Fees collected for website hosting, are recognized as revenue, net of expected customer refuds, over the period durng which
the services are expected to be performed.
Cost of Product and Other Revenues - Cost of product and other revenues consists primarily of the cost to conduct Internet
Training Workshops, credit card fees and the cost of products sold.
Advertising Costs - The Company expenses costs of advertising and promotions as incurred, with the exception of
direct-response advertsing costs. Direct-response advertsing costs that meet specified criteria are deferred and amortized over the
estimated benefit period. Because the Company has evidence that customers have responded specifically to the advertsing, and that
the advertising results in probable future benefits, such amounts are deferred and amortized. The Company is able to document the
responses of each customer to the advertising that elicited the response. Advertising expenses included in sellng and marketing
expenses for the six months ended December 31, 2009 and 2008 and twelve months ended June 30, 2009 and 2008 were
approximately $7,284,000, $15,900,000 (unaudited), $22,808,000, and $33,556,000, respectively. As of December 31,2009, June 30,
2009 and June 30,2008, the Company recorded approximately $1,267,000, $551,000 and $2,610,000, respectively, of direct-response
advertising related to futue workshops as prepaid expenses. Amounts recorded as prepaid advertising expenses are amortzed over the
estimated benefit period, tyically thee months.
Research and Development - Research and development costs are expensed as incured. Costs related to internally
developed softare are expensed as research and development expense until technological feasibility has been achieved, afr which
the costs are capitalized.
Source: ¡MERGENT INC, 10-KT, March 02, 2010 Powered by Morn¡ngstar~ Document ResearchsM
43
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by MGmingsta¡'~ Document ResearchsM
Financial Instruments - The caring values of cash and cash equivalents, restrcted cash, certificates of deposit,
available-for-sale secuties, merchant account deposits, accounts payable, and notes payable approximated their fair values due to
either the short matuty of the instruents or the recent date of the initial transaction.
Foreign Currency Translation - We consider the United States dollar as the fuctional curency for our foreign
operations. Assets and liabilities are tranlated at period-end exchange rates and all statements of income amounts are tranlated using
average monthy rates. All transaction adjustments are recorded in accounts receivable and deferred revenue until cash is received and
then the gain (loss) is recorded in the consolidated statements of operations.
Income Taxes - The Company recognizes a liability or asset for the deferred ta consequences of all temporar differences
between the ta basis of assets and liabilities and their reported amounts in the consolidated financial statements that will result in
taxable or deductible amounts in futue years when the reported amounts of the assets and liabilities are recovered or settled. Accruals
for uncertin tax positions are provided for in accordance with accounting guidace. Accordingly, the Company may recognize the tax
benefits from an uncertain tax position only if it is more-likely-than-not that the ta position wil be sustained on examation by the
taxng authorities, based on the technical merits of the position. The ta benefits recognized in the financial statements from such a
position should be measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultiate
settlement. Accountig gudace is also provided on derecogntion of income tax assets and liabilities, classification of curent and
deferred income tax assets and liabilities, accounting for interest and penalties associated with ta positions, and income ta
disclosures. Judgment is required in assessing the future ta consequences of events that have been recognized in the financial
statements or ta retu. Variations in the actual outcome of these futue ta consequences could materially impact the Company's
financial position, results of operations, and cash flows.
Interest and penalties associated with income taes are classified as income tax expense in the consolidated statements of
operations.
The Company does not intend to permanently reinvest the undistributed earings of its United Kingdom subsidiar in those
businesses outside of the United States and., therefore, has provided for U.S. deferred income taxes on such undistributed foreign
earings.
Stock-Based Compensation - For equity-classified awards, compensation expense is recognized over the requisite service
period based on the computed fair value on the grant date of the award. Equity classified awards include the issuace of stock options
and restrcted stock. The restrcted stock includes all dividend rights and is a partcipating securty, however, the restrcted stock does
not change earngs per share under the two-class method.
Comprehensive Income (Loss) - There were no other components of comprehensive income (loss) other than net income
(loss).
Business Segments and Related Information - Accounting guidance establishes standads for the way public business
enterprises are to report information about operating segments in annual fiiancial statements and requies enterprises to report selected
information about operating segments in interim financial reports issued to stockholders. Accounting guidance also establishes
standads for related disclosure about products and services, geogrphic areas and major customers. The Company generates over 90%
of its total revenue from StoresOnline customers within Nort America (United States and Canada) and less than 10% of its total
revenues from customers in other part of the world.
Recently Adopted Accounting Pronouncements - On July 1, 2009, the Company adopted authoritative gudace issued by
the Financial Accounting Stadards Board ("FASB") on business combinations. The guidance retains the fundaental requirements
that the acquisition method of accounting (previously referred to as the purchase method of accounting) be used for all business
combinations, but requires a number of changes, including changes in the way assets and liabilities are recognized and measured as a
result of business combinations. It also requires the capitalization of in-process research and development at fair value and requires the
expensing of acquisition-related costs as incured. Adoption of the new guidance did not have a material impact on our fiiancial
statements.
On July 1, 2009, the Company adopted the authoritative guidance issued by the FASB that changes the accounting and
reporting for non-controlling interests. Non-controllng interests are to be reported as a component of equity separate from the parent's
equity, and purchases or sales of equity interests that do not result in a change in control are to be accounted for as equity transactions.
In addition, net income attributable to a non-controllng interest is to be included in net income and, upon a loss of control, the interest
sold, as well as any interest retained is to be recorded at fair value with any gain or loss recognized in net income. Adoption of the
new guidace did not have a material impact on our financial statements.
44
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On July 1,2009, the Company adopted the authoritative guidance on fair value meaement for nonfinancial assets and
liabilities, except for items that are recognized or disclosed at fair value in the financial statements on a recug basis (at least
anually). Adoption of the new guidace did not have a material impact on our financial statements.
Recent Accountig Pronouncements Not Yet Adopted - In Janua 2010, the FASB issued gudace to amend the
disclosure requirements related to recuring and nonrecg fai value measurements. The guidace requires new disclosures on the
tranfers of assets and liabilties between Level 1 (quote prices in an active market for identical assets or liabilties) and Level 2
(significant other observable inputs) of the fair value measement hierachy, includig the reasons and the timing of the trsfers.
Additionally, the guidace requires a roll forward of activities on purchaes, sales, issunce, and settlements of the assets and
liabilities meaed using significant unobservable inputs (Lvel 3 fair value meaurements). The guidace will become effective for
us with the reporting period beging Januar 1,2010, except for the disclosure on the roll forward activities for Level 3 fair value
measurements, which wil become effective for us with the reportg period beginning July 1, 2011. Other than requing additional
disclosures, adoption of this new gudace wil not have a material impact on our financial statements
In October 2009, the FASB issued authoritative gudace on revenue recogntion that wil become effective for us beging
Janua 1,2010, with earlier adoption permitted Under the new guidace on arangements that include softare elements, tagible
products that have softare components that are essential to the fuctionality of the tagible product will no longer be within the
scope of the softare revenue recogntion gudace, and softare-enabled products will now be subject to other relevant revenue
recognition gudance. Additionally, the FASB issued authoritative guidace on revenue arangements with multiple deliverables that
are outside the scope of the softare revenue recgntion gudace. Under the new gudace, when vendor specific objective evidence
or third par evidence for deliverables in an arangement canot be determined, a best estiate of the selling price is required to
separate deliverables and allocate argement consideration using the relative selling price method. The new guidance includes new
disclosure requirements on how the application of the relative selling price method affects the timing and amount of revenue
recognition. The Company believes adoption of this new guidance wil not have a material impact on our financial statements.
In June 2009, the FASB issued authoritative gudace on the consolidation of varable interest entities, which is effective for
us beginning Janua 1, 20 i O. The new gudance requires revised evaluations of whether entities represent varable interest entities,
ongoing assessments of control over such entities, and additional disclosures for varable interests. The Company believes adoption of
this new guidace wil not have a material impact on our financial statements.
2. Net Income (Loss) Per Common Share
Basic net income (loss) per common share is computed by dividig the net income (loss) for the period by the weighted-average
number of common shares outstadig durg the period Diluted net income (loss) per common share is computed giving effect to all
dilutive common stock equivalents, consistig of common stock options. Diluted net loss per common share for the six month ended
December 31, 2008 and the twelve months ended June 30, 2009 is the same as basic net loss per common share because the common
share equivalents were anti-dilutive. The following table sets fort the computation of basic and diuted net income (loss) per common
share:
Six Month Ended December 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)2009 2008
Dilutive restrcted shares held in escrow
11,442,763 11 351,094 11 03 11676188
10346 N/A N/A
Diluted shares outstading 11,484,684 11,351,094 11,371,303 11,857,808
45
Source: IMERGENT INC, íO-KT, March 02,2010 Powered by fJiorningstatjt Document Res9archsM
Weighted average anti-dilutive commotl share equivalents not included in the calculation of diluted net loss per common share for the
six months ended December 31, 2009 and 2008 and for the twelve month ended June 30,2009 and 2008 totaled 568,604, 695,748
(unaudited), 675,336, and 497,071, respectively.
3. Property and Equipment
Propert and equipment consisted of the following (in thousands):
December 31,June 30,
2009 2009 2008
Com uters and offce ui ment 2741 2566 2136
Furtue and fixtues 77
0_... ...,..,.... .... ;;.......n .....~. ...
$1,446 $1,322 $1,672
As of December 31, 2009, the Company had capitalized $252,000 related to internally developed softare which is included
in the softare above.
4. Fair Valne Measurements
The fair value of the Company's financial assets and liabilities was determined based on thee levels of inputs, of which the
first two are considered observable and the last unobservable, that may be used to measure fai value which are the following:
Level 1 - Unadjusted quoted prices that are available in active markets for the identical assets or liabilities at. the
measement date.
Level 2 - Other observable inputs available at the measurement date, other than quoted prices included in Levell, either
diectly or indiectly, including:
. Quoted prices for similar assets or liabilities in active markets;
. Quoted prices for identical or similar assets in non-active markets;
. Inputs other than quoted prices that are observable for the asset or liability; and
. Inputs that are derived principally from or corroborated by other observable market data.
Level 3 - Unobservable inputs that canot be corroborated by observable market data and reflect the use of significant
management judgment. These values are generally determed using pricing models for which the assumptions utilize
management's estimates of market paricipant assumptions.
The Company classifies its federal, state, municipal, and corporate debt as Level 3. This is because no observable market
data existed at June 30, 2008.
Assets measured at fair value on a recurng basis are summarized below as of June 30, 2008 (in thousands):
Description
Etd.eoo~'¡s.tåte;1anQ.iwW:i:ipaï.'~ept¡ŠeÇW1tY ",,::::,,'::,::,,:;
debt
~;i~i~i~~P~'H:ii;,i1:i":
giiWiEg¡g;¡j (¡¡~¡~¡~¡¡~¡);~ ¡i ¡ t,! ~i;
As of June 30,
2008
:im¡~,d,,$j,¡¡,mi¡mlmlm!m,'I'Z;sQQ
Fair value measurement at reporting date using
:;m;mm~;Hm;~¡i~j;;i:j:
Levell Level 2 Level 3
'i.:€1"!¡m~¡:¡',,::::::':¡¡j¡¡¡¡~~"'¡¡:,¡¡m,,mm¡¡¡¡'¡¡,,::¡::; '¡,!m;"i!I¡;:;¡¡m~¡:¡~¡¡m¡m¡¡'1¡¡¡!m!lm!::ì;~QQ!¡¡!
46
Source: liv1ERGENT !NC, 10-KT, March 02, 2010 Po\!~:ered by Momingsta¡,jl) Document Research SM
The followig table provides a reconciliation between the beging and endig balances of items measured at fai value on a
recurng basis that used significant unobservable inputs (Level 3) (in thousands):
R
IT'
Puchases, sales and settlements net
Debt Securities-
Auction-Rate Securities Only
FederaL, State
and Municipal
Debt Securities Total
Trasfers in and/or (out of Level 3
The fair values of the trade receivables, notes payables, and certficae of deposit were computed using a discounted cash
flow model using estimated market rates as of Decembe 31,2009, June 30, 2009 and 2008.
GáS1i'Eqlli¥al~~t~j~I~I!lil!lllilll~'!II~~!m
Trade Receivables
ç~ttif.çae:fgr'¡:Q~P'~~lt~,~I¡¡m!!:~~
Notes Payable
December 31, 2009 June 30, 2009 June 30,2008Estimated Fair Estimåted Fai Estiated FairCarring Value Value Carryng Value Value Carryng Value Value
,¡¡i,mll¡¡;!I:'$,m:m!!!!!!i!!i!lmm!~¡gjQ~~,:~mj~¡¡$,m~~~Im~m¡lS~~~~;~I~J~~~m~il~!m~ri4~g~m~l:~fmm¡m!l~j!¡¡f¡¡!~!~~~;3¡~~imilru~m¡!il:mmi;Wf;'mIl~;~g§jrul!:'!$¡!¡,¡!m:m~~m;,~,l,s;4~P'j~"20,426 20,071 30,756 30,211 38,568 38,077
':!i'llrui~:m~~III¡~~~¡llli~~¡llilru,!'ru!lruru:ip.m~ruiiil~¡,OO!~¡llll~Qgruli'~~OOtl~lW~~';,~~ßgl~l~J~II~OO¡ru~m~llru¡i!mliWQQjlrum¡!II¡III!II~jllillllOO~~!~¡I¡~QQjm!mllllliIP;¡il::l¡~~'mi~mlfu~QQj!l115 115 179 179
The Company's disclosure of the estimted fair value of its finacial intrents is made in accordance with accountig
guidance. The estiated fair value amounts have been determed by using available maket information and appropriate valuation
methodologies. However, considerable judgment is required to interpret maket data in order to develop the estimates of fair value.
Accordingly, the estiates presented herein are not necessarly indicative of the amounts the Company could realize in a curent
market exchange. The use of different market assumptions and estiation methodologies may have a material effect on the estimated
fai value amounts. The fair value estimates presented herein are based on pertent information available to management as of
December 31, 2009, June 30, 2009, and June 30, 2008.
5. Stock-Based Compensation
The Company has varous incentive stock-based compensation plan that provide for the grt of up to 2,000,000 shaes to eligible
employees, consultants and directors of stock options, restrcted stock, and other shae-based awards. As of December 31, 2009, the
Company had 801,415 shares remaining in the plans for grt.
47
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The following table sumarzes the statement of operations effect of stock-based compensation for the six months ended
December 31,2009 and 2008 and the twelve month ended June 30, 2009 and 2008 (in thousands):
Six Months Ended December 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
134 279 302113
Decrease in net income or increase in net loss $481 $486 $777 $966
Stock Options
The weighted-average fair value of stock options on the date of grt and the assumptions used to estimate the fair value of
stock options grted during the six months ended December 31,2009 and the twelve months ended June 30, 2009 and 2008 using the
Black-Scholes option-pricing model were as follows (no options were granted durg the six months ended December 31,2008):
2.02%1.92%4.83%
The expected volatility of the option is determined using historical volatilities based on historical stock prices. The expected
life of the options grnted is based on the Company's historical share option exercise experience. The risk-free interest rate is
determined using the yield available for zero-coupon U.S. governent issues with a remainng term equa to the expected life of the
option. Expected dividend yield is based on the Company's anounced dividends each period durg the term of the option.
48
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The following table sumares the stock option activity for all plan for the six months ended December 31, 2009 and 2008
(unaudited):
2009 2008
Number of Weighted Weighted Aggregate Number of Weighted
Options Average Averae Intrsic Options Average
Exercie Reaing Value Exercise
Price Contractal ('m thousands)Price
Term
Granted 175000 7.52
Cancelled/fodeited 9.90
Endig vested and expected
to vest
Exercisable as of December
31,2008 529,835 13.87 3.0 years $296
The following table sumares the stock option activity for all plans for the twelve months ended June 30, 2009 and 2008:
Aggregate
Intrinsic
Value
(in thousands)
20082009
Number of
Options
Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contrctual
Term
Number of
Options
Weighted
Average
Exercise
Price
Grted 368,000 5.56 231000 24.43
Cancelled/fodeited .....m (342,430) ........15.06 . ..... .... .. ...... ... d__m .... .. . (86,389)mi~.79
Qti~t¡m!IJ.at"~ng~QtRelt9;~,:i~i:r!;û~~ift¡~m'~'î5.;~3:~i~~~~ilOO¡i~~~lrilml~in~1ljim:~III~~~_~~1Ii~I~l:¡#~~illiji~!ir~r~~1~:2~i~¡lmm:mi¡:8:i;i,mgÕ4!i~¡íi~i~~~li~r~ilintt¡\~,~iiili~:iOC!~~~llin
Exercisable as of June 30,
2009
The total intrnsic value of options exercised durg the six months ended December 31, 2008 and the twelve months ended
June 30, 2009 and 2008 was $59,000 (unaudited), $279,000, and $1,050,000, respectively.
49
Source: IMERGENT INC, 10-KT, ¡,,1arch 02, 2010 Powered by MGm¡ngstar~ Do-::ument Research Sfil
The followìng table sumarzes non-vested stock activity for all stock option plans durg the six months ended December
31,2009:
Shares
Weighted Average
Grant-Date
Fai Value
Foneited
Nonvested balance, end ofpenod 425,151 3.83
As of December 31, 2009, the tota futue compensation expense related to nonvested options not yet recognd in the
consolidated statements of operations was approxiately $1,806,000 and the weighted-average penod over which these awards are
expected to be recognized is approxiately 17 months.
Restricted Stock
Durg the six month ended December 31, 2009 and the twelve months ended June 30, 2009, the Company granted 21,000
and 108,000 shares of restrcted stock to the Company's employees and directors under the 2003 Equity Incentive Plan respectively.
The restrcted stock has one, two, or thee-year vestig penods durg which the recipient must remain employed with the Company
orits subsidiares. The weighted average fair value of the restrcted stock on the dates of grant made dunng the six months ended
December 31, 2009 and the twelve months ended June 30, 2009 was $6.89 and $12.15 per share, respectively. The following table
sumarizes the restrcted stock activity for the six months ended December 31, 2009 and for the twelve months ended June 30, 2009:
Number of
Weighted-Average
Grant-Date
Granted 21000 6.89
Foneited
50
Source: IMERGENT INC, 10-KT. March 02, 2010 Powered by Morningstar'lt Document ResearchsM
6. Income Taxes
The provision (benefit) for income taes consisted of the following:
Six Months Ended December 31,
(audite) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
Cuent income ta
l:llli~t,,".
State and local 96 14 100 206
Federal 1,015 639 992 1 643
Foreign
2460Deferred income ta rovision
Total income ta provision $10,330 $5,681 $637 $3,039
The income ta provision attbutable to income (loss) before income ta provision for the six months ended December 31,
2009 and 2008 and for the twelve months ended June 30, 2009 and 2008 differed from the amounts computed by applying the U.S.
federal statutory ta rate of 35% as a result of the following (in thousands):
Six Month Ended December 31,
(andited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
Increase (decrease) in income ta provision (benefit)
resu1tin from:
Income ta provision $
(15)
637 $
210Other, net
10,330 $5,681 $3,039
51
Source: IMERGENT INC, 10-KT, March 02,2010 Powered by rloííùìgstar'¡t Document ResearchsM
As of December 31, 2009, June 30, 2009 and June 30, 2008, significant components of net deferred income ta assets and
liabilities were as follows (in thousands):
As of December 31, 2009
Current Non-eurrent
As of June 30,2009
Current Non-urrent
As of June 30, 2008
Current Non-eurrent
Deferred income tax assets:
Subtotal 5627 4,773
Total deferred income ta
assets 2220 5547 2896 5374 5627 4773
Deferred income tax
liabilities:
Ñet!:aeIerrea:lilqQme!!t~lassem :$' mm:m:m:m~~::i';m)9:!m!~m!.$mmm:::mmmm:m:W5;29~:::~I:::$:m:¡mmmmmm::2:~1'1,lm~~~$'m::m¡mt:m::¡mmmm:lî;915!iillimsm::m ¡mmm¡m,3¡g9î:~~m'¡$'m:m:¡ :~::::¡¡m¡',4¡3'gSII!!
During the fiscal year ended June 30, 2002, the Company experienced a change in ownership, as defined by the Internal
Revenue Code ("IRC") wider Section 382 (for a more detailed discussion regarding the change in ownership, refer to the discussion
below regardig the settlement with the IRS). A change of ownership occurs when ownership of a company increases by more than
50 percentage points over a thee-year testing period of certin stockholders. As a result of this ownership change, and in reaching a
settlement with the IRS regarding this ownership change, the Company has determined that its anual limitation on the utilization of
its NOL carorwards is approximately $461,000 per year. As of June 30, 2009, for federal tax puroses, the Company wil only be
able to utilize $5,761,000 of its NOL canforwards and wil forgo utiliing $14,871,000 of its NOL carorwards. As a result of the
determination that the Company will not be able to utilize certain of its NOL carrorwards the Company wil no longer account for
these NOL carrovers in its deferred tax assets and wil only account for the NOL carrorwards that wil not expire unutilized as a
result of the restrctions ofIRC section 382.
As of December 31, 2009, the Company has NOL, research and development, and foreign ta credit carorwards for U.S.
federal income tax reporting puroses of approximately $6,044,000, $49,000, and $1,064,000, respectively. The NOLs wil begin to
expire in 2020 through 2022, the research and development credits wil begin to expire in 2030 though 2033, and the foreign ta
credits wil begin to expire in 2017 though 2019, if not utilized.
The Company also has state NOL and research and development credit canforwards of approximately $8,750,000 and
$19,000, which expire on specified dates as set fort in the rules of the varous states to which the carorwards relate.
The Company also has foreign NOL carorwards of approximately $242,000, which begin to expire in 2019.
Accounting guidace requires that a valuation allowance be established when it is more likely than not that all or a portion of
net deferred income tax assets wil not be realized. A valuation allowance was recorded in fiscal 2009 as a result of the settlement
with tle IRS on the utilization of the Company's pre-ownership change NOL carorwards. A valuation allowance has also been
recorded on certain of the Company's state. NOL carrovers for the six months ended December 31, 2009 that the Company believes it
wil not be able to utilize before the canforwards expire.
52
Source: IMERGENT INC, 10-KT. March 02, 2010 Powered by Morr¡ngs\ar'~ Document Research SM
The net change in the Company's valuation allowance was a decrease of $5,124,000 for the six months ended December 31,
2009 and an increase of $5,670,000 for the twelve months ended June 30, 2009.
Accounting gudace clarfies the accunting for uncert tax positions and requires companies to recogne the impact of a
ta position in their financial statements, if that position is more likely than not of being sutained on audit, based on the techncal
merits of the position.
Although the Company believes its estiates are reaonable, there can be no assurance that the final ta outcome of these
matters will not be diferent from that which the Company has reflected in its historical income ta provisions and accruals. Such
difference could have a material impact on the Company's income ta provision and operating results in the period in which it makes
such determination.
The aggregate changes in the balance of unecognizd ta benefits durg the six months ended December 31, 2009 and the
twelve months ended June 30, 2009 were as follows (in thousands):
due to
æ~m~l)~~t-¡ii~il~¡~~l~l.¡"~!~i¡~'r~¡i£~l~~ll~l~!r!f;lll~~~OOill~~~~~l~I~~~!~r~II~lillimml~lml~ilm!'~mm:m:'i~lml1imji~imiiimi!"~!!i!i
~~~f~il~~~~¡¡liiÅi~¡mrn~lil\~lïÎl~i~~!~~~J!lmm~~jm~~i~iOCiil~lfir~lWJ~~f¡~I~llmlr~~mr~~!lfli~I~I~lll~~!:,lm!mr:mij!iJ!mimr::im:!";"i'il
~~å~iilii~~~¡r~~d,i&lõ&~¡~¡i.'JlilllW~~llJ~I~i~i~mmm~mm.¡i~T~ml~III~lllllir~jm~~~ljii~!II~!mrmm,rjmrjfjlmmi:$:iOOlHiJl:imllllQml
As of December 31, 2009, the Company has unecognzed ta benefits of $140,000, which if recognzed, would reduce the
Company's effective ta rate.
Estimated interest and penaties related to the underpayment or late payment of income taes are classified as a component of
income ta provision (benefit) in the consolidated statements of operations. Accrued interest and penalties were approximately
$28,000, $22,000 and $29,000 as of December 31, 2009, June 30, 2009 and 2008, respectively.
The Company's U.S. federal income ta retus for fiscal 2006 though 2009 are open ta years. The IRS recently completed
its audit of fiscal year 2005 through 2007. The Company also fies in varous state and foreign jursdictions. With few exceptions, the
Company is no longer subject to state and non-U.S. income ta examations by ta authorities for years prior to fiscal 2006.
A settement with the IRS in 2009 related to the following items:
. the deductibility, under the provisions of Internal Revenue Code Section 274 ("Section 274"), of50% of the cost of meals
provided to attendees at the Company's preview and workshop trinng sessions. The settlement reached with the IRS
appeals offce allows the Company to deduct 100% of all meals provided to attendees at both the preview and workshop
traig sessions. Therefore, no liabilities are recogned in the consolidated financial statements related to this issue.
. limitations imposed by Internal Revenue Code Section 382 ("Section 382"). Section 382 imposes limitations on a
corporation's ability to utilize its NOLs if it experiences an "ownership change." In genera term, an ownership change
resuts from transactions increasing the ownership of certin stockholders in the stock of a corporation by more than
50 percentage points over a thee-year period. From the time of the Company's formation though fiscal 2002, it issued a
signficant number of shares, resulting in two changes of control, as defined by Section 382. As a result ofthe most recent
ownership change, utiliztion of the Company's pre-ownership change NOL carovers are subject to an anual limitation
under Section 382. The anual limitation is determined by multiplying the value of the Company's stock at the tie of the
ownership change by the applicable federal long-ter ta-exempt rate. Any unused anual limitation may be cared over
to later years (until those NOLs expire), and the amount of the limitation may, under certain circumstaces, be increased
by the "recognized built-in gai" that occur durg the five-year period afer the ownership change (the "recogntion
period"). The Company had previously determned it had sufcient built-in gains to offset futue income without
limitation. As a result of the settlement reached with the IRS, the Company conceded that the fiscal 2002 ownership
change resulted in a Section 382 limitation of $461 ,000 per year and that there were not suffcient built-in gains to offset
futue income. Based on this settlement, the Company has determined that it is more liely than not that approximately
$14,871,000 of its federal NOL car forwards wil expire unutilized.
53
Source: IMERGENT INC, 10-KT, March 02, 2010 PO\ivered by fJiomingstar'!f Document ResearchsM
. the IRS argued to re-open the Company's income ta retu for the fiscal years ended June 30, 2004 and 2003, both of
which are closed from examination. The IRS argued that under Section 481(a) there was a change in "method of
accounting" with respect to the Company's recogned built-in-gains descnbed above. As par of the settlement, the IRS
appeals offce found no merit to the assertion that Section 481 (a) can be applied to the fiscal 2004 and 2003 ta retus.
Therefore, no liabilities are recogned in the consolidated financial statements related to ths issue.
7. Note Payable
As of June 30, 2009, the Company had a collateralized note payable of$115,000. The note was collateralized by certn
computer equipment. In November 2009, the Company paid the debt in full.
8. Accrued Expenses
Accrued expenses consisted of the following (in thousands):
December 31,
Other
9. Intangible Assets
On June 29,2007, the Company purchased certin advertising lists for $1,276,000. On June 30, 2008, the Company
purchased an additional $833,000 in advertising lists. The Company has histoncally rented these lists for use in the Company's diect
advertsing campaigns. The Company has the right to lease these lists to other third paries. The Company amortizes the advertsing
lists over six years on an accelerated basis. The net caring amount of intangible assets and futue estimated amortzation expense is
as follows (in thousands):
December 31,
Less amorttion
Year ending December 31,Amounts
Total
54
Source: lMERGENT INC, 1O-KT, March 02, 2010 Powered by t'¡ornlfigstar* ûocument KesearchsM
10. Commitments and Contigencies
Operating Leases
The Company leases cert of its equipment and corporate offces under noncancelable operatig lease agreements expiring
at varous daes though 2014. The operating leaes for the Company's corprate offces and traig center facility contain customar
escalation clauses. Futue aggegate minum lease obligations under operating leases as of Decmber 31,2009, exclusive oftaxes
and insurance, are as follows (in thousands):
Tota
Rental expense for the six months ended Decmber 31, 2009 and 2008 and the twelve months ended June 30, 2009 and 2008
was approximately $667,000, $953,000 (unaudited), $1,881,000, and $952,000, respectively.
Consulting and Advertising Agreements
The Company has entered into certain consulting and advertsing agreements expirg at varous dates though 2011. Futue
aggregate mium obligations under consulting and advertsing agreements as of December 31,2009 as follows (in thousands):
2011
Legal Proceedings
On October 9, 2007, the Federl Cour of Austrlia New South Wales Distrct Registr (the Cour) set a hearg on a request
for an injunction by the Australian Competition and Consumer Commssion (ACCC). The ACCC sought a tempora injunction
barng the Company from conductig business in Austria until such tie as a permanent injunction is entered which would require
certain actions on the par of the Company. The ACCC has alleged that the Company failed to comply with the terms of a previous
agreement by: (i) failing to have notified the ACCC of seminar which were being held in Austria; (ii) failng to provide copies of
tapes of seminars to the ACCC which were requested; (iii) failing to notify purchasers of the thee-day cooling-off period (right to
rescind); and (iv) failing to provide certin disclosues relating to the softare, which were enumerated in the previous
agreement. The ACCC also alleged that the prior sales offer used by the Company in its Workshops, whereby the Company compared
the price of the softare package sold at the Workshop to a list price available to attendees for 90 days (the "90 day offer") was
deceptive. The Company admtted that it did not notify the ACCC, in a timely maner, of semiars which were previously held due to
the failure of a former employee of the Company. Additionally, the Company also aditted that it was not able to provide one of
several tapes requested by the ACCC. The Company dispute that it had failed to notify customers of the cooling-off period or to
provide the specified disclosures. The Company also disputed that the 90 day offer was deceptive. The Cour found tht the Company
did breach some of the terms of the previous agreement regardig the notification and the tapes. The Cour also was not certain if all
disclosures regarding the softare were made in the term requied by the previous agreement. The Cour declined to enter an
injunction which bared the Company from conducting business in Australia. Consequently, the Company was not required to cancel
any scheduled workshops, and has contiued to trsact sales in Austria. The Cour did requie certin disclosures on the par of the
Company and required compliance with the previous agreement. The Cour indicate faiure to follow the Cour's requirements could
be deemed contempt. On December 1,2009, the pares agreed to a settement which made permanent the temporary Orders. The
Company agreed to reimburse purchasers for any claim they may make with the ACCC and pay costs and fees to the ACCC up to
December 1,2009. The Company has agreed to a total payment of $823,000 which has been paid to accomplish the refuds and
reimburement of costs and fees. The Cour ha taken the matter of the 90 day offer under advisement. Regardless of the judgment by
the Cour, the Company is not liable for any fuer customer refuds in this action. There may be an award of fees for actions
underten by the ACCC after December 1,2009, but that amount (if any) should be minial as the Cour indicated it would make its
ruling based on the wrtten record.
55
Source: IMERGENT INC, 10~KT, March 02. 2010 Powered by f;/mn¡ngsta¡,j¡ Dor:ument Research Sf-A
On August 4,2008, the Company and the State of North Carolina agreed to a Consent Judgment ("North Carolina
Judgment"). The Nort Carolina Judgment was a consequence of a preliminary injunction order (the "Order") entered in the State of
North Carolina. The Order required that the Company not market or sell in the State of Nort Carolia In the Nort Carolina
Judgment, the Company agreed to pay fees totaling $90,000. The Company also agreed that it would refud any customers in the State
of Nort Carolina who filed claims within 60 days of entr of the Nort Carolina Judgment. The claim had to include a declaration
issued under penalty of perjur that the customer had been iliable to activate a website and get it fully operationaL. The State of Nort
Carolina also notified certain customers of the right to the refud. As a result of the North Carolina Judgment, the injunction issued
under the Order was lifted and the Company was permitted to imediately schedule semiars in the State of Nort Carolina. There
was no finding that the Company is a seller of a "Business Opportity." The Company also agreed to certin actions intended to
clarify the business practices of the Company. The Nort Carolina Judgment does not otherwse limit the Company's ability to
conduct business in the State of North Carolina. The Company received a substantial number of claims which included an untre
(accordig to the records of the Company) declaration under penalty of perjur that the customer attempted to activate a website and
also attempted to contact customer service. The Company notified the State of North Carolina that it did not believe it was obligated to
pay clai made under penalty of perjur which were not factully accurate. On Augut 10, 2009, the Nort Carolina Cour entered an
Order requiring the Company to pay all claims filed, the Nort Carolina Cour ruling that the filing of the declaration was
determative not the trth of the statement made under penalty of perjur. The Company has fied a notice of appeal of the
Augut 10, 2009 order. The Company also may fie actions against those who filed false declarations. The Company has reserved the
amounts paid by customers who fied the false claims. On Januar 29,2010, the Company and the North Carolina Attorney General
agreed toresolve the issue of the disputed claims. The Company has agreed to allow reimbursements of the disputed claim of
approximately $900,000. The Attorney General is waiving any right to fees and costs as well as interest they claim owed to the people
who fied claims. The paries are awaiting the Cour dismissing the action based on the settlement.
On October 24, 2005, the Company announced it had been notified by the Securties and Exchange Commission (SEC) that it
had issued a formal order of investigation related to the Company. Prior to the order, the Company had announced a change of the
independent registered public accounting firm for the Company. The Company also issued a Form 8-K with notification of
Non-Reliance on Previously Issued Financial Statements or a Related Audit Report or Completed Interim Review. The Company has
fully cooperated with the SEC in this matter and has had no communication with the SEC related to this matter since 2006.
On January 13, 2010, the Cour of Shelby County, Tennessee For The 30th Judicial Distrct at Memphis entered a final
Order approving settlement in a consumer class action lawsuit. The settlement stems from a 2008 arbitrtion action known as Lyle
Hil, on behalf of himself and all others similarly situated, v. iMergent, et.al. which claimed the Company through its StoresOnline
division engaged in deceptive sales practices and sold defective softare. The approved settlement is on a "claim made" basis and
requies supporting documentation with the claim. The settlement resolves all claims of purchasers who do not choose to opt out of the
class action settlement, which includes purchasers prior to Januar 1,2009.
Under the terms of the settlement purchasers who can establish they activated their softare, spent a minimum of 23 hours
working with the softare including working with customer service but could not develop a web site may be entitled to a refund of up
to $1,254. All other customers wil be entitled to compensation which includes either the development of a website(s) or discounts on
the development of web sites. The settlement has been funded in part from the Company's E&O policy and in part from reserves made
in previous quarers.
In addition to the foregoing proceedings, from time to time the Company receives inquies from federal, state, city and local
governentoffcials in the various jurisdictions in which the Company operates. These inquiries and investigations generally concern
compliance with various city, county, state and/or federal regulations involving sales, representations made, customer servce, refud
policies, and marketing practices. The Company responds to these inquiries and has generally been successful in addressing the
concern of these persons and entities, without a formal complaint or charge being made, although there is often no formal closing of
the inquiry or investigation. There can be no assurance that the ultimate resolution of these or other inquiies and investigations wil
not have a material adverse effect on the Company's business or operations, or that a formal complaint will not be initiated. The
Company also receives complaints and inquiries in the ordinary course of its business from both customers and governmental and
non-governmental bodies on behalf of customers, and in some cases these customer complaints have risen to the level of litigation.
There can be no assurance that the ultimate resolution of these matters will not have a material adverse affect on the Company's
business or results of operations.
56
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Momingstar'!!Document ReseaichsM
The Company has recorded a liability of approxiately $ i ,079,000, $2, i 82,000 and $ i ,460,000 as of December 31, 2009,
June 30, 2009 and June 30, 2008; respectively, for estimated losses resulting from various legal procdings against the Company.
Attorney fees associated with the varous legal proceedigs are expensed as incured. The Company also is subject to varous claims
and legal proceedings covenng mattrs that arse in the ordiar course of business. The Company believes that the resolution of these
other cases wil not have a material adverse effect on its business, fiancial position, or results of operations.
11. Stockholders' Equity
On September 4,2007, the Company's Board of Directors authoried the repurchase of up to an additional $50,000,000 of
the Company's common stock, bnnging the total amount authoried for repurchase to $70,000,000 though September 2012. The
Company's share purchase program was originally anounced on September 5, 2006. The Company expects to repurchase the
common stock over 5 years but may suspend or discontiue repurchasing the common stock at any tie. Duing the six months ended
December 3 1,2008 and the twelve month ended June 30, 2009 and 2008, the Company repurchased 109,100 (unaudited),
109,100, and 948,297 shares of common stok for $734,000 (unaudite), $734,000, and $12,580,000, respectively. As of December
31, 2009, $42,940,000 remained of the $70,000,000 approved repurchae amount.
12. Employee Benefit Plan
The Company has established a retirement savings plan for eligible employees. The plan allows employees to contrbute a
porton of their pre-ta compensation in accordance with specified guidelines. The Company may make discretionar profit-sharing
contrbutions. The Company began makng contrbutions to the plan in July 2006. For the six month ended December 31, 2009 and
2008 and for the twelve months ended June 30, 2009 and 2008, the Company contrbuted approximately $155,000, $172,000
(unaudited), $339,000, and $336,000 to the retiement savings plan, respectively.
13. Segments
M;anagement has chosen to organze the Company around differences in products and services. In the twelve months endedJune 30, 2009, iMergent introduced two new segments into the market named Crexendo Business Solutions and Crexendo Network
Services. Crexendo Business Solutions generates revenue from managing eCommerce or lead generation offerings, web sites, search
engine optiization/management and online promotional need for small, medium, and large businesses. Crexendo Network Services
is curently in the development stage and wil market to the data and telecommuncations industr. StoresOnline wil continue to
generate revenue by offenng businesses a continuum of servces and tehnology providing tools and trining to establish a successful
website on the Internet for entrepreneurs and small offce!home offce (SOHO) customers.
Segment revenue and operating income (loss) was as follows (in thousands):
Six Months Ended December 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
Crexendo Business Solutions
2009 2008
127
Consolidated $35,716 $54,120 $94,411 $128,048
Six Months Ended Decmber 31,
(audited) (unaudited)2009 2008
Twelve Months Ended June 30,
(audited)
2009 2008
~&~~~l~~~~~imi~iii~~~I~miin~~il~lm¡ji;m!i;mr~imiim~ij,¡,,':,!",!",,¡ljl!r~l~i~!I~J!!!ril~¡ril!II!!mimm~!~~m~~;~~Ij!lil~~~ml!~inl~~iiOO~i¡~¡!!!ijr~lJ,~i!mm~UQ~l~2)'im~1'~~~IOO¡im¡(í;4i':imi!~i~I!!!mimimm;(~;ïs~,~,
~~~~~~~¡¡~~t~,~~¡~~i~rlm~¡!!m¡r:~1~¡~¡!lir,1~j¡i¡lmr"li!~i:~!r:~~mJ!!¡I~~!OOm¡M:m!i!i¡~mli!I¡mjiim.mlfr¡m~~IIW~1r~~~~Ój1¡M~~mmmmmm!~m:mmmmll!lm!mmi¡i¡miimimmi!miimm¡¡II¡~lj,,~i~~~"miNmm!m~mm!llm~mimmm~gll~Consolidate $ (523) $ (10,189) $ (7,879) $ (3,253)
Crexendo Network Services is a development stage company. Since the inception of Crexendo Network Services in March
2009 though December 31, 2009, this segment ha incured $409,000 in expenses.
14. Subsequent Events
In Februar 2010, the Company completed the purchase of the assets of Castle Wave, LLC for $250,000 in cash, 20,000 shares of
stock, and futue payments under a thee year earn out of revenue from the existing customer base and existig sales chaneL.
15. Quarterly Financial Information (unaudited)
Six months ended December 31,2009
Source: IMERGENT INC, iO-KT, March 02, 2010 Powered by t"¡ürningstar!; Document Reseâr(,:tisM
For the three months ended
September 30, December 31,2009 2009
n thousands, except per share data
Net income $
5583 6025
3601 3595
213 310)
1100 868
718 $613
0.06 $0.06
Cost of roduct and other revenues
Genera and admstrative
Loss from 0 erations. .
Income before income taes
Basic net income er common share $
57
Source: !MERGENT INC, 10-KT, March 02, 2010 Powered by lv!ûmingstar:¡t Document Resean::hsM
September 30,
2008
Twelve months ended June 30, 2009
For the thre month ended
December 31, Marh 31,2008 2009
n thousands, exc t er share data)
June 30,
2009
Cost of roduct and other revenues 8,367 9436 5,802 5,533
~~¡i:!~S.~e~~,~r&~~1.~iri¡~~I¡II¡¡~~1i¡~:i~Jl~~I~~i~1'¡¡~~:¡imiimi¡~ir~inm¡ii~m~¡i~~i!~irnii~¡mmi,~:¡~i¡¡t~~~~~mrnm¡mr~~i"~!";;~¡¡¡ir,~iMimJ¡¡¡~~'¡~~~~'liimWJmimirmimmmm'im"(r~~~l)!¡ir;mr,i¡mmmJi.!ii,ml!:i¡~Æ~~~~~llr~Netincome loss $ 7499 $ (10,130) $ 1,552 $ 8,535
$$0.89 $0.14 $0.75
September 30,
2007
Twelve Months ended June 30, 2008
For the three months ended
December 31, March 31,2007 2008 June 30,
2008
and admistrative
g~ye"
5 479 5 280 5,014 5 474
,!34111l!1
3 410 143 737 438
t~~~¡~f~~fel~~1r~m~~iili;~i~1fj¡OOj,:¡~~l!~i,~ji1~~~I~i~!mill!lim~iJII~i1l!~~r,~t~~~.¡I~~~:~,~llmr.~iliOOX\i~¡oo(1¡lx1l!llilil~j¡,¡lil!¡mll!'liiiilm'm'(I¡!~~~J.lllil!mimllmiliOO'il!mill!(~~~~~)l~Net income loss 800 $ 1,647 $ 1 742 $ 554
~~&ie:¡~~e~¡~il~iI~~ii1¡¡qlíi~mirm:ml~I£1wl!~1\1rJim~~~1¡'!.lilil¡~~ö~g,jmlll~~ijiir~i.J!~iii~¡mmliil'~j'l¡¡¡!:m~¡m,~i¡i¡iilim¡¡I¡¡m':'m!i¡l¡ii,!,~j!oc~j'¡i~~iml¡:¡mmi¡fl:,~~mi¡i~;~~IIIr,
Net income (loss) per common share is computed independently for each of the quaers presented. Therefore, the sums of
quaerly net income (loss) per common share amounts do not necessarly equal the total for the six month and twelve month periods
presented due to rounding.
58
Source: IMERGENT INC, 1C-KT, March 02, 2010 Powered by Morningstar,j Document ResearchSM
iMRGENT, INC. AN SUBSIDIARIS
Schedule ll- Valuation and Qualifying Accounts
Six Months Ended December 31,2009 and
Twelve Months Ended June 30, 2009 and 2008
5670
Balance at
End of
Penod
Six Month ended December 31 2009
Balance at
Beginning
of Period
Deferred income tax asset valuation allowance 546
Twelve Month ended June 30 2008
Alowance for doubtf accounts receivable 18583 24448 14107
Deferred income ta asset valuation allowance
59
Source: IMERGENT INC, 10-KT, March 02,2010 Powered by Momingstm'ID Document Rese3rch SM
ITM 9. CHAGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AN FIANCIAL
DISCLOSUR
None
ITEM 9A. CONTROLS AN PROCEDURS
We matain disclosure controls and procedures tht are designed to ensure that informtion required to be disclosed in our
Exchange Act report is recorded, processed, sumared and reported within the tie periods specified in the SEC's rues and form
and that such information is accumulated and communcated to our management, including our Chief Executive Offcer and Chief
Financial Offcer, as appropnate, to allow for timely decisions regardig required disclosure. In designing and evaluating the
disclosure controls and procedures, we recognze that any controls and procedures, no mattr how well designed and operated can
provide only reasonale assurce of achieving the desired control objectives, and we are requied to apply our judgment in evaluating
the cost-benefit relationship of possible controls and procedures.
As required by Exchage Act Rule 1 3a- 1 5(b), we cared out an evaluation, under the supervision and with the parcipation
of our management, including our Chief Executive Offcer and Chief Fincial Offcer, of the effectiveness of the design and
operation of our disclosure controls and procedures as of the end of the fiscal quaer covered by ths report Based on the foregoing,
our Chief Executive Offcer and Chief Financial Offcer have concluded that our disclosure controls and procedures were effective at
the reasonable assurance leveL.
There has been no change in our internal controls over fmancial reportg durg our most recent fiscal quarter that has
matenally affected, or is reasonably likely to matenally affect, our internal controls over financial reporting.
Management's Report on Internal Control over Financial Reporting
Internal control over financial reporting refers to the process designed by, or under the supervision of, our Chief Executive
Offcer and Chief Financial Offcer, and effected by our Board of Directors, management and other personnel, to provide reasonable
assurance regarding the reliability of financial reportg and the preparon of ficial statements for external puroses in
accordance with generally accepted accountig pnnciples, and includes those policies and procedures that:
· Pertn to the maintenace of records tht, in reasonable detail, accurately and fairly reflect the transactions and
dispositions of our assets;
· Provide reasonable assurance that tractions are recorded as necessar to permit preparation of financial
statements in accordance with generally accepted accountig pnnciples, and that our receipts and expenditues are
being made only in accordace with authonzations of our management and directors; and
· Provide reasonable assurce regarding prevention or tiely detection ofunauthonzed acquisition, use or
disposition of our assets that could have a matenal effect on the fiancial statements.
Internal control over fiancial reportng canot provide absolute assurce of achieving fiancial reportng objectives because of its
inerent limitations. Internal control over fiancial reportg is a process that involves hum diligence and compliance and is subject
to lapses in judgment and breakdown resultig from human failures. Internal control over fiancial reportng also can be
circumvented by collusion or improper management overnde. Because of such limitations, there is a nsk that matenal misstatements
may not be prevented or detected on a timely basis by internal control over financial reportng. However, these inherent limtations
are known featues of the financial reportg process. Therefore, it is possible to design into the process safeguds to reduce, though
not elimiate, the nsk. Management is responsible for establishig and maitaing adequate internal control over our financial
reporting.
Mangement has used the framework set fort in the report entitled "Internal Control-Integrated Framework" published by
the Committee of Sponsonng Organizations ("COSO") of the Treadway Commssion to evaluate the effectiveness of its internal
control over financial reportg. Management has concluded that its internal control over financial reporting was effective as of the
end of the most recent fiscal year.
Ths Form lO-KT does not include an attestation report of our independent registered public accountig firm regarding
internal control over financial reporting. Management's report was not subject to attestation by the Company's independent registered
public accounting firm puruant to tempora rules of the Secunties and Exchange Commission that permit us to provide only
management's report in this anual report
The foregoing has been approved by our management, including our Chief Executive Offcer and Chief Financial Offcer,
who have been involved with the assessment and analysis of our internal controls over financial reporting.
60
Source: IMERGENT INC, 10-KT. March 02, 2010 Powered by tviom¡ngstai,it Document ResearchSM
ITEM 9B. OTHER INORMTION
None.
PART il
ITEM 10. DIRECTORS, EXECUTIV OFFICERS AND CORPORATE GOVERNANCE
Information with respect to this item wil be set fort in the defintive proxy statement to be delivered to stockholders in
connection with the 2009 Anual Meeting of Stockholders (the "Proxy Statement"). Such information is incorporated herein by
reference.
We have adopted a code of ethics that applies to all employees, including employees of oW" subsidiares, as well as each
member of oW" Board of Directors. The code of ethics is available at oW" website at ww.imergentinc.com.
We intend to satisfy any disc1osW"e requirement under Item 5.05 of Form 8-K regardig an amendment to, or waiver from, a
provision of this code of ethics by posting such information on oW" website, at the address specified above.
ITEM 11. EXECUTIVE COMPENSATION
Information with respect to this item wil be set fort in the Proxy Statement under the heading "Executive Compensation
and Other Mattrs," and is incorporated herein by reference.
ITEM 12. SECURTY OWNRSIDP OF CERTAI BENEFICIAL OWNRS AND MAAGEMENT AN RELATED
STOCKHOLDERS MATTERS
Inormation with respect to ths item wil be set fort in the Proxy Statement under the headig "Beneficial Ownership of
Shares," and is incorporated herein by reference.
ITEM 13. CERTAIN RELATIONSmpS AN RELATED TRASACTIONS, AN DIRECTOR INDEPENDENCE
Information with respect to this item wil be set fort in the Proxy Statement under the headig "Corporate Governance" and
is incorporated herein by reference.
ITEM 14. PRICIPAL ACCOUNTANT FEES AND SERVICES
Information with respect to this item wil be set forth in the Proxy Statement under the headings "Fees of Independent
Registered Public Accounting Fir" and "Pre-Approval Policies and ProcedW"es," and is incorporated herein by reference.
61
Source: IMERGENT INC, íO-KT, March 02. 2010 Powered by Morningstm,ii Document ReseaïchsM
PARTlY
ITM 15. EXHITS AND FINANCIA STATEMENT SCHEDULES
Documents filed as par of ths Report:
1. Financial Statements - consolidated financial statements of iMergent, Inc. and subsidiares as set fort under Item 8 of ths
Report.
2. The Financial Statement Schedule on page 59 of ths Report.
3. Exhbit Index as seen below.
EXHIT INEX
Incorporated By Reference Filed
Form Date Number HerewithExhibit No. Exhbit Descnption
3.3
3.5
4.1
Certficate of Amendment to Certficate of Inco oration lO-K 10/15/02 3.3
S-l/A 11112199 3.3
Form of Common Stock Certficate lO-K 10/15/02 4.1
i~:~j~'~j:~~;i~!~!~i!r,1~¡~;æ~~1~~¡;f:i:~~~~&~p'tlQ!:malrfQ¡~e.ijl9r!'E~qtìyism~~~~!m!~~!m~iii1!lm!WI~f~i~~i~ii~:íil~lil~l~~~TI!~~mi~oo~~~:w~~~i:mr¡,r~l~i!ii~i!!!j¡ii~1
10.3* Amended and Restated 1999 Stock 0 tion Plan for Non-Executives 10-K 9/29/03 10.3
10.6 lO-Q
23.1
4.31.
5/6108 10.1
xFin
Certification Pusuant to Rules 13a-14(a) under the Securties Exchange Act of
1934 as amended x
32.1 Certfication Pursuant to 18 U.S.C. Section 1350 x
* Indicates a management contract or compensatoiy plan or arangement.
62
Source: lMERGENT INC, !Q-KT, March 02, 2010 Powered by Morn¡ngstar'~ Document ReseaichSM
SIGNATURS
Pursuat to the requirements of Section 13 or 15( d) of the Securties Exchange Act of 1934, the registrant has dily caused ths report
to be signed on its behalf by the undersigned, thereunto duly authorized.
IMRGENT, INC.
Date: March 2, 2010 By: lsI STEVEN G. MIHYLO
Steven G. Mihaylo
Chief Executive Offcer
Pursuat to the requirements of the Securties Exchange Act of 1934, this report has been signed below by the followig persons on
behalf of the registrant and in the capacities and on the dates indicated.
Date: March 2, 2010 By: /sl STEVEN G. MIHAYL
Steven G. Miaylo
Chief Executive Offcer, Director
Date: March 2, 20 i 0 By: /sl JONATHA R. ERICKSON
Jonath R. Erickson
Chief Fincial Offcer and Pricipal
Accounting Offcer
Date: March 2, 20 i 0 By: Is/ TODD GOERGEN
Todd Goergen
Chairan of the Board of Directors
Date: March 2, 2010 By: /sl CRAG RAUCHLE
Craig Rauchle
Director
Date: March 2,2010 By: Is/ ROBERT KA
RobertKam
Director
Date: March 2, 20 i 0 By: lsI DAVI WILLIAS
David Wiliam
Director
Date: March 2, 2010 By: lsI AN PUR
Anil Pur
Director
63
Source: IMERGENT INC, 10-KT. March 02, 2010 Po\:vered by rViomifigstar~ Do-::ument Research 8M
EXlIT 21.
SUBSIDIARIES OF THE REGISTRA
State ofthei jursdicton of Other Dames under
incorpration or which subsidiary doesName ofsubsidiary organitin business
S~Qres,~me~J'mÇl~J~~i¡~iJ¡iiiil.llliJl1l~)i~il¡W;ii~r¡~l~JMiiiih1iiJiJiilir~E~lJj~Wiii~~~W~rr,'~~,1It~C~~~I~:i~~~~~1lii~JWi~~i~WW~J'Ir,~WWmmimilmim:;mJ::il:liiimJmmJim:~¡iiIJill1~IWJiliIJmJlirHmJ~~~iJr,;mimil~"~~li,mi'i;~Qllei:~iMii~Wf,~m:i¡~ltJ~StoresOnline International, Inc. Delaware None
SI§r~~Qqtnlei;m,temmg1l~~~U¡W~WriJ~JWilJ:.'WWJ,iOOm¡W1mJlJld!~;11.lil~IClr~lrtn_mB!~'I1~11W~f~liilllmf.JMIIDY!~iJrnl~11IWml¡~I,;Jii;;;,iimmtJ,i~ii,iiiirliilll;iWi;~1$n~~l~rtlW~Jr~ljlr~t:TJltStoresOnline Intema . Albe Ca None
Avail 24/1, Inc.Delaware None
Arona None
Source: I!vlERGENT INC, íO-KT, March 02, 2010 Powered by f-/orrlingstar'ID Dtr,;ument ResearchSf..
EXHIT 23.1
CONSENT OF INEPENDENT REGISTERED PUBLIC ACCOUNTING FIR
We consent to the incorporation by reference in Registration Statements No. 333-95205, No. 333-120432, and No. 333-120433 on
Form S-8 of our report dated March 2,2010, relating to the consolidated financial statements and fiancial statement schedule of
iMergent, Inc and subsidiaries appearg in this Transition Report on Form 10- KT of iMergent, Inc. and subsidiares for the six
months ended December 31, 2009.
As discussed in Note 1 to the consolidated financial statements, the Company changed its fiscal year end from June 30 to December
31.
/s/ Deloitte & Touche LLP
Salt Lake City, Utah
March 2, 2010
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EXHIT 23.2
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board of Directors and Stockholders
iMergent, Inc.
We consent to the incorporation by reference in Registrtion Statements No. 333-95205, No. 333-120432, and No. 333-120433 on
Form S-8 of iMergent, Inc. of our report daed September 1, 2009 with respect to the consolidate financial statements and financial
statement schedule of iMergent, Inc. contaned in iMergent, Inc.'s Transition Report on Form 10-KT for the period ended December
31,2009.
lsi Taner LC
Salt Lake City, Uta
March 2, 2010
Source: IMERGENT INC, 10-KT. March 02, 2010 Powered byMmn¡fìgsta¡'~ Document ResearchsM
EXHBIT 31.1
I, Steven G. Mihaylo, certify that:
1. I have reviewed ths transition report on Form 10-KT ofiMergent, Inc.;
2. Based on my knowledge, this report does not contain any untre statement of a material fact or omit to state a material fact
necessar to make the statements made, in light of the circumstances under which such statements were made, not misleadig
with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods
presented in this report;
4. The registrant's other certfyg offcer(s) and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in ExthangeAct Rules 13a-IS(e) and lSd-IS(e)) and internal control over financial reportng (as defined
in Exchange Act Rules 13a-IS(f) and lSd-lS(f)) for the registrant and have:
(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relating to the registrant, includig its consolidated
subsidiaries, is made known to us by others within those entities, paricularly during the period in which this report is
being prepared;
(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the
preparation of financial statements for external puroses in accordace with general1y accepted accounting principles;
(c) Evaluated the effectiveness of the registrt's disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and
(d) Disclosed in this report any change in the registrant's internal control over financial reporting that occured during the
registrant's most recent fiscal quarter (the registrant's four fiscal quaer in the case of an annua report) that ha
materially affected, or is reaonably likely to materially affect, the registrant's internal control over financial reporting;
and
S. The registrant's other certifyng offcer(s) and I have disclosed, based on our most recent evaluation of internal control over
finacial reporting, to the registrant's auditors and the audit committee of the registrant's board of diectors (or persons
pedorming the equivalent fuctions):
(a) All significant deficiencies and material weakesses in the design or operation of internal control over financial
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, sumarize and report
financial information; and
(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant's internal control over financial reporting.
Date: March 2, 2010 By: /s/ STEVEN G. MIYLO
Steven G. Mihaylo
Chief Executive Offcer
Source: IMERGENT INC, 10-KT, March 02, 2010 Powered by Momingsta¡'lf Document ReseafchSM
EXHIT 31.2
I, Jonathan R. Erickson, certfy that:
1. I have reviewed this tranition report on Form i O-KT of iMergent, Inc.;
2. Based on my knowledge, ths report does not contain any untre statement of a material fact or omit to state a material fact
necessar to make the statements made, in light of the circumstaces under which such statements were made, not misleadig
with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other ficial information included in ths report fairly present in all
material respects the fmancial condition, resuts of operations and cash flows of the registrant as of, and for, the periods
presented in ths report;
4. The registrant's other certfying offcer(s) and I are responsible for establishig and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over fmancial reporting (as defmed
in Exchange Act Rules i 3a- i 5(f) and i 5d- i 5(f)) for the registrt and have:
(a) Designed such disclosure controls and procedes, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relatig to the registrt, including its consolidated
subsidiaries, is made known to us by others withi those entities, partcularly durng the period in which ths report is
being prepared;
(b) Designed such internal control over fmancial reportg, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of fmancial reportng and the
preparation of financial statements for external purses in accordace with generaly accepted accounting priciples;
(c) Evaluated the effectiveness of the registrt's disclosue controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and
(d) Disclosed in this report any change in the registrt's internal control over finacial reporting that occured during the
registrt's most recent fiscal quaer (the registrant's four fiscal quaer in the case of an anua report) that has
materially affected, or is reasonably likely to materially afect, the registrant's internl control over fiancial reporting;
and
5. The registrant's other certfying offcer(s) and I have disclosed, based on our most recent evaluation of internal control over
fmancial reporting, to the registrant's auditors and the audit committee of the registrant's board of diectors (or persons
pedorming the equivalent functions):
(a) All significant deficiencies and material weaesses in the design or operation of internal control over financial
reportng which are reasonably likely to adversely affect the registrant's abilty to record, process, sumarie and report
financial information; and
(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant's internal control over fmancial reportg.
Date: March 2, 20 1 0 By: Is/JONATHAN R. ERICKSON
Jonathan R. Erickson
Chief Financial Offcer
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EXHIT 32.1
CERTIFICATION PURSUAN TO 18 U.S.c. SECTION 1350
In connection with the iMergent, Inc. (the Company) Transition Report on Form 10-KT for the six month ended
December 31, 2009 as filed with the Securties and Exchange Commssion on the date hereof (the Report), I, Steven G. Mihaylo,
Chief Executive Offcer of the Company, do hereby certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of
the Sarbanes-Oxley Act of 2002, that, to the best of my knowledge:
1. The Report fully complies with the requiements of Section 13(a) or 15(d) of the Securties and Exchange Act of 1934, as
amended; and
2. The information contained in the Report faily presents, in all material respects, the financial condition and results of
operations of the Company.
Date: March 2, 2010 By: lsi STEVEN G. MlHAYLO
Steven G. Mihaylo
Chief Executive Offcer
Source: IMERGENT INC, ¡O-KT. March 02, 2010 Powered by fVìùmingsta(~ Document Research5M
EXHBIT 32.2
CERTIICATION PURUANT TO 18 U.S.C. SECTION 1350
In connection with the iMergent, Inc. (the Company) Traition Report on Form 100KT for the six months ended
December 31,2009 as fied with the Securties and Exchange Commission on the date hereof (the Report), I, Jonath R. Erickson,
Chief Financial Offcer of the Company, do hereby cert pursuat to 18 U.S.C. Section 1350, as adopted pursuat to Secton 906 of
the Sarbanes-Oxley Act of 2002, that, to the best of my knowledge:
1.The Report fully complies with the requiements of Section 13(a) or IS(d) of the Securties and Exchange Act of 1934, as
amended; and
2.The information contaed in the Report faily presents, in all material respects, the fiancial condition and results of
operations of the Company.
Date: March 2, 2010 By: /s/JONATH R. ERICKSON
Jonathan R. Erickson
Chief Financial Offcer
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EXHIT 4 - SERVICE ARA MA
.,
LEGEND
~Gl$lrà~
~ l1iS'NMr~Am
~1jS:ilWblt~~
, ,
13
State of-Aiæna lAtCù,
County ofMar~epa l~trWì
Jeff Kom, being fist dily sworn, deposes and says that he is the Chief Legal Offcer of Crexendo
Business Solutions, Inc., the Applicat in the proceedg entitled above, tht he has .read the
foregoing application and knows the contents thereof and; tht the sanie are tr of his knowledge,
except as to mattrs which ar therein stated on information or belief, and to those matters he
believes them to be tre.
Crexendo Business Solutions, Inc. has also review
comply with them.
all of the Corm1Ussion Riles and agrees to
, . Subscribe an swo befure th 'J"day of .~~MY
My Commission expires: L' Cf - O~) -'1 l b
,2010.
(l STACY F AL
N0AB.BJ OF U'1. SO 38 WE
. lI PROVO, UTAH..!. I. . CO EX oø200
ID CLEC App