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Home My WebLink AboutBuzz Telecom Corp.pdfBuzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 1 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST BUZZ TELECOM, CORP. THIS PRICE LIST CONTAINS THE REGULATIONS AND RATES APPLICABLE TO THE PROVISION OF INTEREXCHANGE TELECOMMUNICATIONS SERVICES WITHIN THE STATE OF IDAHO This Price List contains the descriptions, regulations, and rates applicable to the furnishing of long distance telecommunications services provided by Buzz Telecom, Corp. with principal offices at 8380 Louisiana Street, Merrillville, Indiana 46410. This Price List applies to services furnished within the state ofIdaho. This Price List is on file with the Public Service Commission and copies may be inspected during normal business hours at the Company s principal place of business. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 BDi~e, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 2 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST CHECK SHEET Current sheets in the price list are as follows: Sheet Revision Sheet Revision 1 Original 32 Original 2 Original 33 Original 3 Original 34 Original 4 Original 35 Original 5 Original 36 Original 6 Original 37 Original 7 Original 38 Original 8 Original 39 Original 9 Original 40 Original 10 Original 41 Original 11 Original 42 Original 12 Original 43 Original 13 Original 44 Original 14 Original 45 Original 15 Original 46 Original 16 Original 47 Original 17 Original 48 Original 18 Original 49 Original 19 Original 50 Original 20 Original 51 Original Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho .- -..---.. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 3 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST Sheet Revision Sheet Revision 21 Original 52 Original 22 Original 53 Original 23 Original 54 Original 24 Original 55 Original 25 Original 56 Original 26 Original 57 Original 27 Original 58 Original 28 Original 59 Original 29 Original 60 Original 30 Original 61 Original 31 Original CHECK SHEET (cont' d) Idaho P~blic Utilities Commission OffIce of the SecretaryACCEPTED FOR FILING DEC 1 5 2002 Boise Idaho .. - - Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 4 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST TABLE OF CONTENTS Subject Matter Sheet Number Title Page Price List Check Sheet 2 Table of Contents 4 Application of Price List 8 Concurring, Connecting or Other Participating Carriers 8 Symbols 8 Contact Information 10 Tariff Format 13 SECTION 1.0 - DEFINITIONS 14 SECTION 2.0 - REGULATIONS 17 1 Undertaking ofthe Company 17 2 Limitations On Service 17 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho h.."_ . ...... . - ---.. .. Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 5 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST TABLE OF CONTENTS (CONT'D) Subject Matter Sheet Number 2.3 Limitation Of Liability 22 2.4 Use Of Service 27 5 Obligations Of The Customer 30 6 Lost Or Stolen Calling Cards Or PIN 35 7 Obtaining Service 36 8 Payment For Service 39 9 Customer Service 41 2.10 Cancellation OfService(s) By Customer 42 11 Cancellation Of Service(s) By Company 43 12 Rate Periods 44 13 Taxes 45 14 Timing Of Calls 46 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING DEC 1 5 2002 Boise, Idaho . _. -...----- Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 6 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 7 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST TABLE OF CONTENTS (CONT' Subject Matter Sheet Number 15 Calculation Of Usage Charges 46 16 Restoration Of Service 46 17 Promotional Offerings 46 18 Interruption Of Service 47 19 Transfer Of Assignment 48 SECTION 3.0 - DESCRIPTION OF SERVICES 49 1 Outbound Services 49 2 Inbound Services 53 3 Customized Network Services 56 5 Operator Toll Assistance 57 6 Directory Assistance 58 SECTION 4.0 - RATES AND CHARGES 59 'daho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING DEC 1 5 20021 Outbound Services 59 Boise, Idaho . -.., ,. "".. -.. -... --. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 8 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST 2 Inbound Services 62 4.3 Calling Card Services 65 4.4 Directory Assistance Service 66 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho . ... ""'-"" .... , .. ,. '" ,- Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 9 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST TABLE OF CONTENTS (CONT' Subject Matter Sheet Number SECTION 4.0 - RATES AND CHARGES 1 Outbound Services 4.2 Inbound Services 3 Calling Card Services 4.4 Directory Assistance Service Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho 'OO... '.,.... "'0" '0 ,- , , .._ Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 10 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST IGiaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 11 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST CONCURRING, CONNECTING OR OTHER P ARTICIP ATING CARRIERS None APPLICATION OF PRICE LIST Buzz Telecom, Corporation has been authorized by the Idaho Public Utilities Commission (Idaho PUC) to provide competitive local exchange and interexchange services. This price list sets forth the service offerings, rates, terms and conditions applicable to the furnishings of long distance exchange services to residential and small business customers statewide. The rates and rules contained herein are subject to change pursuant to the rules and regulations of the Idaho PUC. EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS PRICE LIST The following symbols shall be used as set out below to describe specific changes made to the original price list. D Indicates discontinued rate or regulation I Indicates increase M Indicates matter relocated I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 12 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST N Indicates a new rate or regulation R Indicates reduction T Indicates a change in text or regulation, but no change in rate FOR FUTURE USE Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise. Idaho -...' ..-....,....,.. --__ Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 13 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST BUZZ TELECOM, CORPORATION 5320 LOUISIANA STREET MERRILL VILLE, INDIANA 46410 Phone: 219-756-5320 Fax: 219-756-0718 Email: regulatory(g)ebuzz. Customer Contact - F or establishment of service, complaints and inquires regarding service and billing, or reporting or inquiring about network outages or service problems. Customer Service: 888-889-2671 Commission Contact- For complaints, inquiries and matters concerning rates and price lists: Matters concerning customer service: Customer Service Phone: 1-866-406-4561 Fax: 1-219-756-0718 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Email: regulatory(g)ebuzz. bz Boise, Idaho ... "". Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 14 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST Idaho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 ~, Idaho .. --. ....- ..o "-,,. -....oo . Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 15 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST Commission Contact - For complaints, inquiries and matters concerning rates and price lists. Matters concerning Price List and regulatory affairs: Lisa Green Regulatory Affairs Officer Phone: 1-866-406-4561 Fax: 1-219-756-0718 Email: regulatory~ebuzz. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise, Idaho ....- - .. ..,,- ,.. . .......- Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 16 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST FOR FUTURE USE Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise,ldahD 0" .... . ..--.,..- Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 17 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST PRICE LIST FORMAT Page Numbering - Page numbers appear in the upper right comer of the page. Pages are numbered sequentially. However, new pages are occasionally added to the Price List. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14. Page Revision Numbers - Revision numbers also appear in the upper right comer of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Paragraph Numbering Sequence - There are seven levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1 1.1 (A) 1.1 (A). 1 1.1 (A). La 1.1 (A).1.a.i Check Pages - When a Price List filing is made with the Commission, an updated check page accompanies the Price List filing. The check page lists the pages contained in the Price List, with a cross-reference to the current revision number. When new pages are added, the check page is changed to reflect the revision. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho " - _.p_.. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 18 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 1.0 DEFINITIONS (cont'd)I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002ATU:ATU stands for "Average Total Usage. ANI: ANI stands for "Automatic Number Identification.Boise. Idaho Applicant:Applicant is any entity or individual who applies for service under this Price List. Average Total Usage:Average Total Usage is calculated by averaging the most recent three months' interstate, intrastate, and international usage for all ANIs to be provisioned via a Service offered by the Company. For Customers with multiple locations, the usage for all locations will be included in the calculation. Ifthe Customer s traffic volume varies significantly from month-to-month, the Customer may determine A TU by averaging more than three month's bills. Business Customer:A Business Customer is a Customer whose use of the service is for a business, professional, institutional, or occupational purpose. CAP:CAP is an acronym for Competitive Access Provider, which is any provider of local access service other than the Local Exchange Carrier. Company:Company refers to Buzz Telecom, Corp. Commission:Commission refers to the Public Service Commission of Idaho or any succeeding agency. Credit Card:Credit Card refers to VisaCID, MasterCardCID, or other Credit Card companies as appropriate. Customer:The Customer is a person or legal entity which subscribes to service from the Company and thereby assumes responsibility for the payment of charges and compliance Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 19 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST Idaho blic Utilities Commission ACCEP~e gf the Secretary SECTION 1.0 DEFINITIONS (cont'd) TED FOR FILING with the Company s Price List regulations. DEC 1 5 2002 Dedicated Access:If a Customer s location has a direct path to the network of the Underlying Carrier, it is considered Dedicated Access. In telecommunications.' "-- terminology, this is also referred to as "special access. Boise, Idaho DUC:DUC stands for "Designated Underlying Carrier. Employees:The term "Employees" refers to the active and retired employees of the Company, affiliates, and any other groups designated by the Company. InterLATA Call:An interLATA call is any call that originates in one LATA and terminates in a different LA T A. IntraLA T A Call:An intraLA T A call is any call that originates and terminates within the same LATA. IXC:IXC stands for "Interexchange Carrier. LEC:LEC stands for "Local Exchange Carrier. LATA:LATA stands for "Local Access Transport Area " which is a geographic area established for the provision and administration of communications service as provided for in the Modification of Final Judgment and any further modification thereto. Modification of Final Judgment:Modification of Final Judgment refers to the judicial opinion set forth at United States vs. American Telephone & Telegraph Company, 552 F. Supp. 131 (D.C. 1982). NXX:NXX represents the first three digits of a Customer s telephone number. N is a Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 20 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 1.0 DEFINITIONS (cont'd)Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 number between 2 and 9. X is a number between 0 and PBX:PBX stands for "Private Branch Exchange. Boise. Idaho PIC:PIC stands for "Primary Interexchange Carrier. PIN:PIN is an acronym for "Personal Identification Number" which is a unique number assigned for the purpose of accessing service. POP:POP is an acronym for Point-of-Presence. A POP may be (a) the central office of the DUC; (b) a location where the LEC or CAP hands off the traffic ofthe Company Customers to the DUC or the Company; or (c) the location where the Customer s facility interconnects with the DUC or the Company. PSC:PSC stands for Public Service Commission ofIdaho. Reseller:Reseller denotes a Customer that resells the Company s service(s). Residential Customer:A Residential Customer is a Customer who subscribes to a service for a non-business, non-trade, or non-professional purpose. Service Fee:Monthly service charge that users incur for having access to long distance service. The standard fee is $4.90 per month and can vary depending on plans chosen. State:State" refers to the State ofIdaho. Switched Access:If the Customer s location has a transmission line that is switched through the LEC or CAP to reach the long distance network, the access is Switched Access. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 21 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 1.0 DEFINITIONS (cont'd) Underlying Carrier:Underlying Carrier" refers to any interexchange carrier that provides long distance or directory assistance services resold by the Company pursuant to this Price List. V &H:V &H stands for "vertical and horizontal."Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise. idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 22 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 14aho Public Utilities Commission Office o the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Undertaking Of The Company Boise. Idaho This Price List contains the description, regulations, and rates applicapl~_to intrastate IntraLA T A and intrastate InterLA T A telecommunications Service offered by Buzz Telecom, Corp. with principal offices located at 8380 Louisiana Street, Merrillville Indiana 46410. Service is furnished for communications originating and terminating at points within the State under terms of this Price List. 2 Limitations On Service 2.2.1 Service is offered subject to the availability of facilities and/or equipment from the DUC, the Company s ability to provision the order, and the provisions of this Price List. The Company reserves the right, without incurring liability, to refuse to provide service to or from any location where the necessary facilities and/or equipment are not available. 2.2.2 The Company reserves the right to discontinue service without liability, or to limit the use of service when necessitated by conditions beyond the Company control, or when the Customer is using service in violation of the law or of the provisions of this Price List. 2.2.3 Service may not be transferred or assigned without Company s written consent. All regulations and conditions contained in this Price List and all other applicable service conditions will apply to all such permitted assignees or transferees. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 23 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitations On Service (cont' 2.4 Conditions under which the Company may refuse or terminate service without liability include, but are not limited to: Insufficient or fraudulent billing information, invalid or unauthorized telephone numbers, or pre-arranged account code numbers; or Customer s use of the service constitutes a violation of either the provisions of this Price List, or of any laws, or government rules, regulations, or policies; or Any order or decision of a court or other governmental authority prohibits the Company from offering such service; or The Company deems such refusal or termination necessary to protect the Company or third parties against fraud, or to otherwise protect the Company s personnel, agents, or service; or Use or misuse of the DUC's network or use ofthe network for any fraudulent or unlawful purpose; or Refusal by the Customer to allow the Company reasonable access to the Customer s facilities as required to provision service; or If the Customer refuses to furnish information to the Company regarding the Customer s credit-worthiness, its past or current use of common carrier communication service, or its planned use of service; or Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 24 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitations On Service (cont' 2.4 (cont'd) If the Customer presents an undue risk of nonpayment and refuses to comply with the deposit requirements set forth herein; or If the Customer s account has suspected unauthorized or fraudulent use of servIce; or In the event of emergency or threatened or actual disruption of service to other Customers; or If the Customer fails to comply with a request by the Company for reasonable security for the payment of service; or For Customer s breach of the contract for service between Company and the Customer. The Customer will be deemed to have canceled service as of the date of such disconnection and will be liable for any cancellation charges set forth in this Price List. Notwithstanding any use by the Customer of 10XXX or other carrier access codes after the Customer s account has been canceled, the Customer will be a customer of the DUC and will no longer be a Customer ofthe Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho ,,"_.. .. "..-" . Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 25 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitations On Service (cont' 2.2.5 Service is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of service includes, but is not limited to: Use of service to transmit a message or to locate a person or otherwise to give or obtain information, without payment of the applicable charge; or Obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain service by rearranging, tampering with, or making connection with any service components ofthe Company or ofthe DUC, or by any trick, scheme, false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid the payment, in whole or in part, of the regular charge for such servIce; or Use of service of the Company for a message or messages, anonymous or otherwise, if in a manner reasonably to be expected to frighten, abuse torment, or harass another; or Use of service in such a manner as to interfere unreasonably with the use of service by one or more other Customers. 6 The Customer may not use service provided under this Price List for any unlawful purpose. Idaho Publk: Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise. Idaho .... , .. ..-" . . Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 26 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitations On Service (continued) 2.2.7 If the Company or the DUC learn of possible fraudulent use of any of the Company s Calling Card services, the Company will make an effort to contact the Customer, but service may be terminated or blocked without notice and without liability to the Company. To control non-payment and fraud, service may be discontinued by the Company without incurring liability by blocking all traffic or by blocking traffic to or from certain NP A-NXXs, certain countries, cities, or individual telephone stations for any service offered under this Price List. service will be restored as soon as it can be provided without undue risk, and only after accounts have been brought current. 2.2.9 The Company, when acting at the Customer s request and as its authorized agent, will make reasonable efforts to arrange for service requirements such as special routing, route diversity, alternate access, or circuit conditioning. 2.2.10 The availability of 800 numbers from the Company is limited by the Company s ability to obtain 800 numbers from the DUC. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho ..'_. ,- . Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise. Idaho Idaho Price List No. Original Page 27 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitation Of Liability The included Price List language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. The Company s liability will be limited to that expressly assumed in Paragraphs 2.3. through 2.16 of this Price List, and that arises in connection with the provision of service to Customer. The Company will not be liable for: (A) Any act or omission of any other company or companies furnishing a portion of the service or facilities, equipment or service associated with such servIce. (B) Any defacement of, or damage to, the equipment or premises of a Customer resulting from the provision of service when such defacement or damage is not the result of the Company s negligence. (C) Damages caused by the negligence or willful misconduct of the Customer. (D) Any failure to provide or maintain service under this Price List due to circumstances beyond the Company s reasonable control. (E) Any other direct, indirect, consequential, special, actual, or punitive damages, or for any lost profits of any kind or nature whatsoever arising out of any furnishing of, or interruption in, service provided hereunder, absent a Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 28 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS determination of willful misconduct by the Company through judicial or administrative proceedings. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho , -- Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 29 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitation Of Liability (cont' (cont' d) (F) Any special or consequential damages or any lost profits of any kind or nature arising out of the furnishing of or interruption in service contained in this Price List. (G) The use or abuse of any service described herein by any party including, but not limited to, the Customer s employees or members of the public. "Use or abuse" includes, but is not limited to, any calls placed by means of PBX-reorigination or any other legal or illegal equipment, service or device. In the case of 800 service, this also applies to third parties who dial the Customer s 800 number by mistake. (H) Any action, such as blocking or refusal to accept certain calls, that Company deems necessary in order to prevent unlawful use of its service. Compensation for any injury the Customer may suffer due to the fault of parties other than the Company must be sought from such other parties. The liability provided for above, will, in each case, be in addition to any amounts that may otherwise be due the Customer under this Price List as a credit allowance for the interruption of service. 3.2 The Company s liability, if any, with regard to the delayed Installation of facilities or commencement of service will not exceed $1 000. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise. Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 30 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitation Of Liability (cont' 2.3.3 With respect to service contained herein and except as otherwise provided herein, the liability of the Company for damages arising out of mistakes omissions, interruptions, delays, errors or defects occurring in the course of providing service hereunder, where such damages were not caused by the Company s willful misconduct, will in no event exceed an amount equivalent to the initial period charge ofthe call at the time the affected call was made according to the Company s Price List in effect at the time the call was made. 3.4 If a Customer directly or indirectly authorizes third parties to use the service, the Customer will indemnify and hold the Company harmless against any and all claims, demands, suits, actions, losses, damages, assessments or payments which may be asserted or demanded by said parties. 5 Ifthe Company is required to perform a Circuit redesign due to inaccurate information provided by the Customer, or in circumstances in which redesign costs and expenses are caused by the Customer or reasonably incurred by the Company for the benefit of the Customer, Customer will be responsible for the payment of all such charges. 6 The Company may rely on LECs or other third parties to provision service including local access. Upon Customer request and execution and delivery of appropriate authorizing documents, the Company may act as Customer s agent in obtaining local access or otherwise provisioning service. Customer s liability for charges hereunder will not be reduced by untimely Installation or non-operation of Customer-provided facilities and equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING Eel 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 31 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitation Of Liability (cont' 2.3.7 Company will not be liable if an 800 number ordered by Customer is not available, except that where such availability is due to Company s negligence. Company s liability will be limited to the lesser of Customer s actual damages or 000. 8 If a Customer cancels an order for service before the service begins, or before completion of some other period mutually agreed upon by the Customer and the Company, a charge will be levied upon the Customer for the nonrecoverable portions of expenditures or liabilities incurred expressly on behalf of the Customer by the Company and not fully reimbursed by Installation and monthly charges. 2.3.9 Interruptions, delays, errors, or defects caused by or contributed to, directly or indirectly, by act or omission of Customer or its customers, affiliates, agents contractors, representatives, invitees, licensees, successors or assigns or which arise from or are caused by the use of facilities or equipment of Customer or related parties will not result in the imposition of any liability whatsoever upon the Company, and Customer will pay to the Company any reasonable costs, expenses damages, fees or penalties incurred by the Company as a result thereof, including costs of Local Access Providers' labor and materials. In addition, all or a portion of the service may be provided over facilities of third parties, and the Company will not be liable to Customer or any other person, firm or entity in any respect whatsoever arising out of defects caused by such third parties. THE COMP ANY'S LIABILITY, IF ANY, WITH REGARD TO THE DELA YED INSTALLATION OF FACILITIES OR COMMENCEMENT OF SERVICE WILL NOT EXCEED $1 000. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 32 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Limitation Of Liability (cont' 10 No contractors, agents or employees of connecting, concurring or other participating carriers or companies will be deemed to be contractors, agents or employees ofthe Company without the Company s written authorization. 2.3 .11 The failure to give notice of default, to enforce or insist upon compliance with any of the terms or conditions herein, the waiver of any term or conditions herein, or the granting by the Company of an extension of time for performance will not constitute the permanent waiver of any such term or condition herein. Each of the provisions will remain at all time in full force and effect until modified in writing, signed by the Company and Customer. 2.3.12 With respect to service provided hereunder, the Company hereby expressly disclaims, without limitation, all warranties not stated in this Price List, whether express, implied or statutory, and in particular disclaims all implied warranties of merchantability and of fitness for a particular purpose. 13 The included Price List language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 B0ise,ldaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 33 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 2.4 Use Of Service 2.4.1 The service offered herein may be used for any lawful purpose, including residential, business, governmental, or other use. There are no restrictions on sharing or resale of service. However, the Customer remains liable for all obligations under this Price List notwithstanding such sharing or resale and regardless ofthe Company s knowledge of same. The Company will have no liability to any person or entity other than the Customer and only as set forth herein. The Customer will not use nor permit others to use the service in a manner that could interfere with service provided to others or that could harm the facilities of the Company or others. 2.4.2 Service furnished by the Company may be arranged for joint use or authorized use. The joint user or authorized user will be permitted to use such service in the same manner as the Customer, but subject to the following conditions. (A) One joint user or authorized user must be designated as the Customer. The designated Customer does not necessarily have to have communications requirements of its own. The Customer must specifically name all joint users or authorized users in the application for service. service orders which involve the start, rearrangement or discontinuance of joint use or authorized use service will be accepted by the Company only from that Customer and will be subject to all regulations of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho ....... , uu'. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 34 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 2.4 Use Of Service (cont' 2.4.2 (cont'd) (B) All charges for the service will be computed as ifthe service were to be billed to one Customer. The joint user or authorized user which has been designated as the Customer will be billed for all components of the service and will be responsible for all payments to the Company. If designated Customer fails to pay the Company, each joint user or authorized user will be liable to the Company for all charges incurred as a result of its use of the Company s service. Each joint or authorized user must submit to the designated Customer a letter guaranteeing payment for the joint or authorized user s portion of all charges billed by the Company to the designated Customer. This letter must also specify that the joint or authorized user understands that the Company will receive a copy of the guaranty from the designated Customer. The Customer will be responsible for allocating charges to each joint user or authorized user. 2.4.3 In addition to the other provisions in this Price List, Customers reselling service will be responsible for all interaction and interface with their own subscribers or customers. The provision of the service will not create a partnership or joint venture between the Company and the Customer nor result in a joint offering to third parties. 2.4.4 Service furnished by the Company will not be used for any unlawful or fraudulent purposes such as use of electronic devices, invalid numbers, and false credit devices to avoid payment for service contained in this Price List either in whole or in part; and to make calls which might reasonably be expected to frighten abuse, torment, or harass another. Idaho Publit Utilities Commission OffIce of the Secretary ACCEPTED FOR FILIN DEC 1 5 2002 Baise., Jdaho ..--' ._-, Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 35 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 2.4 Use Of Service (cont' d) 2.4.4 (cont'd) Nor will service be used for any purpose for which any payment or other compensation is received by the Customer except when the Customer is a communications common carrier, a resale common carrier, or an enhanced or electronic service provider who has subscribed to the Company s service. However, this provision does not preclude an agreement between the Customer authorized user, or joint user to share the cost ofthe service as long as this arrangement generates no profit for anyone participating in a joint use or authorized use arrangement. 2.4.5 A Customer of the Company s 800 service will provide not less than ten (10) business days' notice prior to implementation of special advertising or other new promotions likely to stimulate usage. 2.4.6 If a Customer of the Company s 800 service is found to be non-compliant in passing back appropriate answer supervision, the Company reserves the right to suspend service temporarily and/or deny requests for additional service. The Company will give the Customer ten (10) days' written notice via certified U. Mail, of intent to suspend or deny service due to such non-compliance. 2.4.7 The Customer will be billed directly by the LEC or CAP or any other authorized access provider for the Dedicated Access arrangements selected by the Customer for the provisioning of certain services. At the Customer s request, the Company may act as agent in the ordering of such arrangements. In instances where the Company orders such arrangements as an agent for the Customer, the Company will bill the Customer Local Access charges. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 36 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obligations Of The Customer 1 The Company will be indemnified and held harmless by the Customer against: (A) Claims for libel, slander, infringement of patent or copyright, or unauthorized use of any trademark, trade name, or service mark arising out of Customer s material, data, information, or other content transmitted via service; and (B) Violation by Customer of any other literary, intellectual, artistic dramatic, or musical right; and (C) Violations by Customer of the right to privacy; and (D) Claims of patent infringement arising from combining or connecting Channels with equipment and systems of the Customer; and (E) Claims related to lost or stolen Calling Cards, except as described in Paragraph 2.6; and (F) Any other claims whatsoever relating to or arising from message content or the transmission thereof; and (G) All other claims arising out of any act or omission ofthe Customer in connection with service provided by the Company; and Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise. Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 37 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS ICl o P~blit Utilities Commission Office of the Secretary CEPTED FOR FILING DEC 1 5 2002 Obligations Of The Customer (cont' d) (cont'd) Boise, Idaho (H) Any loss, claim, demand, suit, or other action, or any-liability whatsoever, whether suffered, made, instituted or asserted by the Customer or by any other party or persons, for any personal injury to, or death of, any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the Installation or the provision of service where such loss, claim, demand, suit, action, or liability is not the direct result ofthe Company s negligence or willful misconduct; and (I) Defacement of, or damage to, the premises of a Customer resulting from the furnishing, Installation, and/or removal of Channel facilities or the attachment of instruments, equipment and associated wiring on or from the Customer s Premises. (J) Claims arising out ofthe use of service or associated equipment in an unsafe manner (such as use in an explosive atmosphere), or the negligent or willful act of any person other than the Company. 2 Customer will protect and defend the Company from any suits or claims alleging such liability, and will pay all expenses (including attorneys' fees), and satisfy all judgments which may be incurred by or rendered against the Company in connection therewith. 5.3 The Customer will be responsible for the payment of all charges for service provided to Customer under this Price List and for the payment of all excise, sales use or other similar taxes that may be levied by a governing body or bodies in conjunction with or as a result of service furnished to Customer under this Price Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 38 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise. Idaho List. .._--,... "" .. -., Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 39 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obligations Of The Customer (cont' 2.5.4 The Customer is responsible for payment of all charges for service provided by the Company and originating at Customer s number; accepted at Customer number; billed to Customer s Calling Card; or rendered at Customer s specific request, regardless of whether the Customer s facilities were fraudulently used. 5 The Company will not be required to consider any Customer claim for damages or statutory penalties, or adjustments, refunds, credits or cancellation of charges, unless the Customer has notified the Company of any dispute concerning charges, or the basis of any claim for damages, within sixty (60) calendar days after an invoice is rendered or a debit is effected by the Company for the call giving rise to such dispute or claim. Any such notice must set forth sufficient facts to provide the Company with a reasonable basis upon which to evaluate the Customer s claim or demand. If the Customer is not satisfied with the Company s resolution of any dispute, the Customer may make application to the Commission for review and disposition of the matter. 6 The Customer is responsible for taking all necessary legal steps for interconnecting the Customer s provided terminal equipment with the long distance network. The Customer will ensure that the signals emitted into the long distance network do not damage Company equipment, injure personnel, or degrade service to other Customers. The Customer is responsible for securing all licenses, permits rights-of-way, and other arrangements necessary for such interconnection. addition, the Customer will comply with applicable LEC signal power limitations. '~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING . . DEC 1 5 2002 Boise, Idaho ~'" ......-, Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 40 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obligations Of The Customer (cont' d) 2.5.7 If as a result of inaccurate information provided by the Customer, Circuits need to be moved, replaced, or redesigned, the Customer is responsible for the payment of all such charges. If the Company incurs costs and expenses caused by the Customer or reasonably incurred by the Company for the benefit of the Customer, the Customer is responsible for the payment of all such charges. 8 In addition to the other provisions in this Price List, Customers reselling service will be responsible for securing and maintaining all necessary state certifications and Price Lists and F .C. Price Lists for operating as a reseller and for complying with the rules and regulations as set forth by the various state regulatory agencies and the Commission. 9 The Customer will indemnify and hold the Company harmless against any and all liabilities, costs, damages, and expenses (including attorney s fees), resulting from claims by third parties that any Calling Card, or PIN have been lost stolen, or fraudulently issued or used; provided, however, that the Company will have no liability hereunder for special or consequential damages incurred by the Company. 10 In the event of non-payment by a Reseller s end user, the Company may be requested by the Reseller to block such end user s location because of non-payment of charges. The Reseller must certify that proper notice has been given to the premises owner/occupant at such location. Proper notice must meet state and federal rules for blocking service due to non-payment. The Reseller is responsible for all costs incurred to disconnect or block the location from service(s). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 41 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obligations Of The Customer (cont' 11 If the pre subscription of any line of a Reseller is unauthorized, the Company may charge the Reseller for the unauthorized presubscription change charges plus all additional charges imposed and costs incurred. The Reseller is financially liable for all lines at all locations until such time as the lines and/or locations are presubscribed to a different interexchange carrier. In instances where the Reseller has presubscribed lines and/or locations to its service without proper authorization, the Reseller must: (A) Inform the premises owner/occupant at each location of the unauthorized change in IXCs; and (B) Insure that each such location is returned to the IXC of choice; and (C) Pay all applicable conversion charges. 12 In addition to the other provisions in this Price List, Customers reselling service will be responsible for securing and maintaining all necessary state certifications and Price Lists and F.C. Price Lists for operating as a reseller and for complying with the rules and regulations as set forth by the various state regulatory agencies. Further, the Customer also assumes full responsibility for complying with the Communications Act and the rules, regulations, and decisions of the Federal Communication Commission. Failure to comply with any term rule, or regulation of this Price List may result in the Company immediately and irrevocably terminating service(s) without incurring any liability. Notification of termination of service(s) may be done in person or in writing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING Eel 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 42 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Lost Or Stolen Calling Cards Or PIN Upon knowledge of facts which would alert a reasonable person to the possibility unauthorized use of the Customer s Calling Card or PIN, the Customer will alert and give notice to the Company of such facts. Upon receipt of notice, the Company will deactivate the PIN associated with the card. If requested by the Customer, a new Calling Card and PIN will be issued to the Customer. The Customer will be excused from liability only with respect to unauthorized calls placed after receipt of such notice by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING 0 E C 1 200Z Boise, Idaho " ". ...- Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 43 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obtaining Service Application For Service To obtain service, the Applicant must submit to the Company a signed application in the form which includes a letter of agency. The Applicant must also establish credit satisfactory to the Company as provided in Paragraph 2., or must pay a deposit as provided in Paragraph 2.3. Monthly service fees are paid in advance at the time the application for service is submitted to the Company. 2 Establishment Of Credit (A) Applicant The Company may decline to accept an application for service unless the Applicant submits references and authorizes the Company to perform a credit check on Applicant, and unless the Company is satisfied with the Applicant's creditworthiness. (B) Customer If the conditions of service or the basis on which credit was originally established have materially changed, an existing Customer may be required to establish additional credit. The Company reserves the right to examine the credit record and check the references of any Customer at any time. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 44 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obtaining Service (cont' d) Deposits (A) General Any Applicant whose credit is not acceptable to the Company as provided in Paragraph 2.7.2 hereof may be required to make a deposit to be held by Company as a guarantee of payment for service provided under this Price List. In addition, an existing Customer may be required to make a deposit or to increase a deposit presently held by the Company if the conditions of service or the basis on which credit was originally established have materially changed. (B) Amount Of Deposit The amount of any deposit will not exceed the estimated charges for up to two months' service. The Company will determine the amount of the deposit. (C) Interest On Deposits The Company will pay interest on deposits at the rate described by law (6%). Idaho Public Utilities Commission ; Office of the secretarY NG ACCEPTED FOR F\ UEC 1 5 2002 Boise. Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 45 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Obtaining service (cont' d) Deposits (cont'd) (D) Return Of Deposit A deposit will be returned: When an application for service has been canceled prior to the establishment of service. At the end of one year of satisfactory payments for service. Upon discontinuance of service. Notwithstanding the foregoing, prior to the return, deposits will be applied to any outstanding charges to the Customer for service, and only the excess, if any, will be returned. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILIN DEC 1 5 200Z Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 46 Issued: October 31 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Payment For Service(s) General The billing period is one month. Charges may be assessed for unbilled traffic up to two year in arrears. No penalty will be assessed on unpaid penalties. 8.2 Methods Of Payment The Company utilizes four billing options. They include direct billing, LEC billing, Credit Card billing, and auto debit authorization. All billing options are restricted. See Section 3 for a description of services and the billing methods available under each service offering. (A) Direct Billing By Company Or Authorized Billing Agent Bills are sent to the current billing address no later than thirty (30) days following the close of billing. Call detail is included with the bill. The due date is disclosed on the bill. Payment in full is due within fourteen (14) days of the invoice date on the bill. Checks should be made payable as named on the bill and are sent to the address as listed on the bill. If the bill is not paid within twenty one (21) days from the invoice date, the Company may impose a late charge of 1.5% per month on the delinquent amount. The Company will assess the Customer a return check charge of $20.00 for any check that is returned for any reason by the financial institution on which it is drawn. Idaho Public Utilities Com~ission Office of the Secret~ry \ N G ACCEPTED FOR HL 0 EC 1 5 ZO02 Boise. Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 47 Issued: October 31 , 2002 Effective: December 15 2002 Payment For Services NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING 0 E C 1 5 2002 8.2 Method Of Payment Boise, Idaho (B) LEC Billing With LEC billing, the Customer s charges for the Company s services are billed with the Customer s bill for local service. Call detail is included with the bill. If LEC billing is utilized, the rules and regulations applying to rendering and payment of bill and late charges are the same as covered in the applicable LEC Price List. LEC bill will include each line item, tax, etc. Listed out in itemized fashion. All calls will be listed individually allowing the customer to review each call and fee for that call. LEC bill will include customer service telephone number: 888-889-2671. (C) Credit Card Billing With Credit Card billing, the charges for services provided by the Company are billed on the Customer s designated and approved credit card bill. Charges are billed monthly in accordance with the terms and conditions between the Customer and the Customer s designated Credit Card company. Call detail will not be included in the Credit Card bill. Call detail will be provided by the Company in a separate mailing. (D) Auto Debit Authorization If the Customer utilizes auto debit authorization, the charges for services provided by the Company are automatically debited to the Customer designated checking account or savings account. If at the time the Company issues a debit to the Customer s checking account or savings account, the debit is rejected by the bank, the Customer will automatically be moved to Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 48 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS LEC billing. Call detail will be provided by the Company in a separate mailing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200Z Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 49 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Customer Service General Customer service may be contacted in writing at 8380 Louisiana Street Merrillville, Indiana 46410. Customers may also contact Customer service by dialing a toll-free number (888-889-2671). Service representatives are available to assist with Customers inquiries from 9:00 AM to 5:30 PM (central time), Monday through Friday, excluding holidays. If a Customer calls Customer Service after hours, the call goes to an answering machine. A return call will be made the next business day. If the call is a Service emergency, a customer service representative is paged to contact the Customer. 9.2 Billing Inquiries Billing inquiries may be referred to the Company s Customer service organization as indicated in Paragraph 2.1 above. If the Customer is not satisfied with the Company s resolution of a billing inquiry, the Customer may make application to the Commission for review and disposition of the matter. Service Difficulties Service difficulties may be referred to the Company s Customer service organization, as indicated in Paragraph 2.1 above. '~aho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FlU DEC 1 5 2002 Boise, Ida\1o Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 50 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 10 Cancellation Of Service(s) By Customer 10.General A Customer may cancel service by giving thirty (30) days' written notice to the Company. Such notice should be addressed to the Company s customer service organization at the address specified in Paragraph 2. 10.Customer With Switched Access Cancellation of the Customer s service will be effective when the LEC changes the PIC code, or when the DUC or CAP cancels the service, as authorized by the Customer and Company has been contacted to verify cancellation. 10.Customer With Dedicated Access Cancellation of the Customer s service will be effective when the DUC cancels the service offered by the Company, or when the Customer s Dedicated Access facilities are moved to another IXC, as authorized by the Customer. I~aho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FIll DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 51 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 11 Cancellation Of Service(s) By Company Every effort will be made to provide a Customer five (5) days' written notice of termination of service. However, under certain circumstances including but not limited to emergency or threatened or actual disruption of service to other Customers, the Company may terminate service without notice. See Section 2.3 for conditions whereby the Company may refuse or terminate service without incurring liability. The discontinuance of service( s) by the Company pursuant to this section does not relieve the Customer of any obligations to pay the Company for charges due and owing for service(s) furnished up to the time of discontinuance. The remedies set forth herein will not be exclusive, and the Company will at all times be entitled to all rights available to it under either law or equity. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 52 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 2.12 Rate Periods 12.General Different rates may be applicable to a call at a different time of the day and on certain days of the week as specified in the appropriate rate table for that call. 12.2 Peak And Off Peak The peak rate period is 8:00 AM to but not including 6:00 PM Monday through Friday. The off-peak rate period is all other times. 12.Day / Evening / Night Times Applicable Rate From To But Not Days Period Including Applicable Day 7:00 AM 7:00 PM All Evening 7:00 PM 12:00 Midnight All Night 12:00 Midnight 7:00 AM All Idoho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 53 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS 13 Taxes In addition to the charges specifically pertaining to the service, certain federal, state, and local surcharges, taxes, and fees will be applied. These taxes, surcharges, and fees are calculated based upon the amount billed to the end user for the Company s intrastate service. All state, local, and federal taxes, surcharges, and fees (i., sales tax, gross receipts tax, municipal utilities tax, etc.) are listed as separate line items on Customer invoices, and are not included in the rates listed in this Price List. A Customer claiming tax exempt status must provide the Company with copies of all tax Exemption Certificates and documents required by the Company at the time Service is ordered in order to be granted tax exempt status. Failure to provide the required documentation at the time Service is ordered will result in all taxes as noted herein being levied by the Company on the Customer s Service and the Customer will be responsible for the payment of all such charges. At the Company s option, the Company may accord the Customer tax exempt status upon receipt of the required documentation after Service is ordered. However, the Customer will be billed for all applicable taxes and responsible for the payment of same until such time as the Company has ceased billing the applicable taxes. In the event taxes are erroneously paid, the Company is not liable for refunding any such payments to the Customer. The Customer is responsible for seeking refunds for such taxes from the appropriate taxing authority. Failure to pay the appropriate taxes prior to tax exempt status being accorded by the Company will result in termination of Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILIN DEC 1 5 ZOOl Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 54 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Timing Of Calls Calls are timed and measured by the DUC. Calculation Of Usage Charges Each usage sensitive service has its own specific initial period and additional period as specified in Section 4 ofthis Price List. For all services, fractions of a billing increment are rounded up to the next highest increment. Usage charges for each completed call will be computed. If the per call charge includes a fraction of a cent, the fraction is rounded up to the next higher whole cent. Restoration Of Service The use and restoration of service in emergencies will be in accordance with the priority system specified in Part 64, Subpart D ofthe Rules and Regulations of the Federal Communications Commission. Promotional Offerings The Company may, from time-to-time, offer special promotions to its Customers waiving certain charges or offering services at special rates. Promotional discounts include but are not limited to reduced monthly rates or charges, incentive subscription bonuses, free service periods, full or partial waivers of installation charges or optional feature charges, full or partial waivers of PIC charges, or any combination thereof. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 55 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Interruption Of Service 18.Recurring Monthly Charges No credit for recurring monthly charges will be issued for outages less than two (2) hours in duration. For Customers with service subject to a monthly recurring charge, service interruptions of greater than two (2) hours duration will receive a credit equal to the number of hours of service interruption divided by 720 hours times the monthly recurring charge for service. 18.U sage Sensitive Services It will be the obligation ofthe Customer to notify the Company of any interruption in service for which a credit allowance is desired. Before giving such notice, the Customer will ascertain that the interruption is not being caused by any action or omission by the Customer, and is not caused by any wiring or equipment furnished by the Customer. Credit allowances for the interruption of usage-sensitive services will be limited to the applicable initial period charge for the call interrupted subject to the limitation ofliability provision set forth in Paragraph 2.3 preceding. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 56 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 2.0 RULES AND REGULATIONS Transfer Or Assignment 19.1 After obtaining the Company s written consent, the Customer of record may assign or transfer the use of service where there is no interruption or physical relocation. All terms and provisions contained in this Price List will apply to any assignee or transferee. Services provided by the Company may not be transferred or assigned to a new Customer unless the following conditions have been met. 19.2 The Customer of record (assignor Customer) requests such assignment or transfer in writing at least forty-five (45) days prior to the effective date of any requested assignment or transfer; and 19.3 Prior written consent of the Company is secured. The Company agrees to respond to a request to assign or transfer to another Customer within thirty (30) days of receipt of notification; and 2. 19.4New Customer s (assignee Customer) credit is approved by the Company; and 19.5 The new Customer (assignee Customer) notifies the Company in writing that it agrees to assume all outstanding obligations of the former Customer for use ofthe Company s services. These obligations include all outstanding indebtedness for the use ofthe Company s service. Consent to such assignment or transfer will not be unreasonably withheld. 19.6 Any permitted assignment or transfer of Company' service will not relieve or discharge any Customer from remaining jointly and severally liable with the new Customer for any obligations existing at the time oftransfer or assignment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 57 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES 3.1 Outbound Services 1.1 General All outbound services are interstate offerings, but the Customer has the option use the services to place intrastate. Intrastate outbound services are only available if the Customer subscribes to the Company s comparable interstate services offering. All Switched Access outbound services are available only in equal access serving areas. All Dedicated Access outbound services are available from any point in the State. Switched Access Services (A) Buzz Telecom Standard Buzz Telecom Standard is an outbound only postalized long distance service available to Residential Customers. To qualify for Buzz Telecom Standard a Customer must utilize Switched Access to reach the long distance network. The choice of billing method will be made by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 ZOOZ Boise, Idaho .. .. - Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 58 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Outbound Services (cont' d) 1.2 Switched Access Services (cont' (B) Buzz Telecom Super Saver Program Buzz Telecom Super Saver Program is an outbound only long distance service available to Residential Customers. To qualify for Buzz Telecom Super Saver Program, a Customer must utilize Switched Access to reach the long distance network. The selection of the billing method will be made by the Company. (C) Buzz Telecom Super Saver for Seniors Program Buzz Telecom Super Saver for Seniors Program is an outbound only, postalized long distance service available to Residential Customers over the age of 55. To qualify for Buzz Telecom Super Saver for Seniors Program a Customer must (1) utilize Switched Access to reach the long distance network, and (2) be 55 years of age or older. The selection ofthe billing method will be made by the Company. . :..---, I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR F\UN DEC 1 5 ZOOZ Boise. iO"iJO Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 59 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Outbound Services (cont' d) 1.2 Switched Access Services (cont' d) (D) Buzz Telecom Small Business Advantage Buzz Telecom Small Business Advantage is an outbound only, postalized long distance service available to Business Customers. To qualify for Buzz Telecom Small Business Advantage, a Customer must utilize Switched Access to reach the long distance network. The Customer s billing method will be LEC billing or direct billing. The selection of the billing method will be made by the Company. (E) Buzz Telecom Customer Service Preferred Buzz Telecom Customer Service Preferred is an outbound only, postalized long distance service available to Residential Customers. To qualify for Buzz Telecom Customer Service Preferred, a Customer must; (1) utilize Switched Access to reach the long distance network; (2) directly contact Company and request the program; (3) be verified by a third party verification company specifically for this product. The Customer s billing method will be LEC billing or direct billing. The selection of the billing method will be made by the Company. '_aha Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING DEC 1 5 2002 BOIS\!. Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 60 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES 3.1 Outbound Services (cont' d) 1.3 Dedicated Access Services (A) Buzz Direct Buzz Direct 1 is an outbound only, postalized long distance service available to Business Customers and Residential Customers. To qualify for Buzz Direct 1 , a Customer must (1) utilize Dedicated Access to reach the long distance network; and (2) sign an Auto Debit Authorization agreement. If at the time the Company issues a debit to the Customer s checking account or savings account, the debit is rejected by the bank, the Customer s billing method will be changed by the Company to direct billing, credit card billing, or LEC billing. The choice of billing method will be made by the Company. (B) Buzz Direct 2 Buzz Direct 2 is an outbound only, postalized long distance service available to Business Customers and Residential Customers. To qualify for Buzz Direct 2, a Customer must utilize Dedicated Access to reach the long distance network. Calls will be billed via direct billing, credit card billing, or LEC billing. The selection of the billing method is made by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING DEC 1 5 2002 Boise, Idaho "-"'h ' , .. Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 61 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES 3.2 Inbound Services 3.2.General The Company s inbound services permit calls to be completed to the Customer location without charge to the calling party. All inbound services are interstate offerings, but the Customer has the option to use the services to receive intrastate calls. (1)With Rate Plan A, the caller dials a unique ten-digit telephone number (800) NXX-XXXX which terminates at the Customer s requested location. (2)With Rate Plan U, the caller dials a Company specific ten-digit (800) telephone number and a Customer specific PIN. 800 numbers associated with Rate Plan A are available to Customers on a first come first serve basis. When the Company is unable to obtain an 800 number for a Customer, Rate Plan U will be offered as an alternative. Idaho P~b';c Utilities Commission Off/ce of the Secretary PTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 62 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES 3.2 Inbound Services 3.2.Switched Access Services (A) Toll Free Buzz 1 Toll Free Buzz 1 is an inbound only, postalized long distance service available to Business Customers and Residential Customers. To qualify for Toll Free Buzz 1 , a Customer must utilize Switched Access to reach the long distance network. The choice of billing method will be made by the Company. (B) Toll Free Buzz 2 Toll Free Buzz 2 is an inbound only, postalized long distance service available to Business Customers and Residential Customers. To qualify for Toll Free Buzz 2, a Customer must (1) utilize Switched Access to reach the long distance network; and (2) have usage in excess of $250 per billing cycle. Calls will be billed via direct billing, credit card billing, or LEC billing. The selection of the billing method is made by the Company. 'g~l1~ p~~/j~ UWitie$ Commission OfflGe of the Secretary CCfPTED FOR FILING :':- DEC 1 5 2002 ~~,,"", "-"'"'.. ... Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 63 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Inbound Services (cont' d) Dedicated Access Services (A) Buzz 800 Direct Buzz 800 Direct 1 is an inbound only, postalized long distance service available to Business Customers. To qualify for Buzz 800 Direct 1 , a Customer must (1) utilize Dedicated Access to reach the long distance network; and (2) sign an Auto Debit Authorization agreement. If at the time the Company issues a debit to the Customer s checking account or savings account, the debit is rejected by the bank, the Customer s billing method will be changed by the Company to direct billing, credit card billing, or LEC billing. The choice of billing method will be made by the Company. (B) Buzz 800 Direct 2 Buzz 800 Direct 2 is an inbound only, postalized long distance service available to Business Customers. To qualify for Buzz 800 Direct 2, a Customer must utilize Dedicated Access to reach the long distance network. Calls will be billed via direct billing, credit card billing, or LEC billing. The selection of the billing method is made by the Company. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 64 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Customized Network Services 3.4.General Calling card services enable the end user to originate a call from a touch tone telephone by dialing an 800 access number, a valid calling card number, and PIN. All calling card services are interstate services with the Customer having the option to use the service to place intrastate calls. The calling card rates in Section 4 of this Price List apply to calls originating and terminating within the State. 3.4.2 Contact Card The Contact Card is calling card service available to Business Customers and Residential Customers. The Contact Card is available as a stand alone service or in conjunction with other interstate service offerings. If the Contact Card is purchased on a stand along basis, the Customer must specify direct billing, credit card billing, LEC billing, or Auto Debit Authorization. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG ~:' , r DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 65 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Operator Toll Assistance General Operator toll assistance is any variety of telephone services which require the assistance of a long distance operator. Examples include collect calls and person- to-person calls. All operator services are provided by the DUC. Availability of Services (A) Switched Access Customers subscribing to outbound services using Switched Access to reach the long distance network can reach the operator of the DUC by dialing 0 plus the called number, or by dialing 00. The DUC provides the operator services, brands the call, and direct-bills its customer all operator services calls under the DUC's name , not the Company s name. (B) Dedicated Access Operator toll assistance is not available to a Customer subscribing to a service that requires Dedicated Access. For operator toll assistance, the Customer must program its PBX to route operator-assisted calls over the Customer s Switched Access lines. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG DEC 1 5 2002 Boise, Idaho Buzz Telecom, Corp. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 66 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 3 - DESCRIPTION OF SERVICES Directory Assistance General Intrastate Directory Assistance involves the supplying of assistance in determining or attempting to determine the telephone number of a party located in another area code. Availability of Services Intrastate Directory Assistance is available to any Customer that has access to the directory assistance bureau ofthe DUC. Application of Charges The Directory Assistance charge applies whether or not the directory assistance bureau furnished the requested telephone number(s) (e., where the requested telephone number is unlisted, non-published or no record can be found. leaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC.1 5 2002 Boise, Idaho Buzz Telecom, Corp.. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 67 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES 1.1 Switched Access Services Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Outbound Services (A) Buzz Telecom Standard Boise, Idaho The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof $.4000 $.4000 (B) Buzz Telecom Super Saver Program The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 1390 1390 A monthly service fee of $4.90 applies. (C) Buzz Telecom Super Saver for Seniors Program The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 1390 1390 Buzz Telecom, Corp.. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 68 Issued: October 31 , 2002 Effective: December 15 , 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES A monthly service fee of $4.65 applies. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Boise, Idaho Outbound Services 1.1 Switched Access Services (D) Buzz Telecom Small Business Advantage The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 2000 2000 A monthly service fee of $4.90 applies. (E)Buzz Telecom Customer Service Preferred The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 1390 1390 Buzz Telecom, Corp.. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 69 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 A monthly service fee of $3.90 applies. Boise. Idaho Buzz Telecom, Corp.. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 70 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES 1.2 Dedicated Access Services Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Outbound Services Boise, Idaho (A) Buzz Direct The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 A monthly service fee of$10.00 applies. (B) Buzz Direct 2 The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 A monthly service fee of $10.00 applies. Buzz Telecom, Corp.. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 4.2 Inbound Services Idaho Price List No. Original Page 71 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FILING DEC 1 5 2002 Switched Access Services Boise, Idaho (A) Toll Free Buzz 1 Rate Plan A The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 Rate Plan U The usage charges are as follows: Initial 1 Minute Additional 6 Seconds or Fraction Thereof or Fraction Thereof 0900 0900 Buzz Telecom, Corp.. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 72 Issued: October 31 , 2002 Effective: December 15, 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Inbound Services (Continued) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 200l 4.2.Switched Access Services Boise, Idaho (B) Toll Free Buzz 2 Rate Plan A The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 Rate Plan U The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 Buzz Telecom, Corp.. Kurtis 1. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 73 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002Inbound Services (continued) 2.2 Dedicated Access Services Boise, Idaho (A) Buzz 800 Direct The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 (B) Buzz 800 Direct 2 The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 0900 0900 Buzz Telecom, Corp.. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 Idaho Price List No. Original Page 74 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Calling Card Services 1~l!hll Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 Contact Card ~,- The usage charges are as follows: Initial 1 Minute Additional 1 Minute or Fraction Thereof or Fraction Thereof 2300 2300 If a Customer subscribes to the Contact Card and does not also subscribe to one of the Company s outbound interstate services, the Customer is subject to a minimum monthly usage charge of$5.00 per card per month. Ifthe total monthly billing for all calls charged to the Contact Card is less than $5., the Customer is billed $5.00. Buzz Telecom, Corp.. Kurtis J. Kintzel, COB 8380 Louisiana Street Merrillville, Indiana 46410 4.4 Idaho Price List No. Original Page 75 Issued: October 31 , 2002 Effective: December 15 2002 NETWORK SERVICES PRICE LIST SECTION 4 - RATES AND CHARGES Directory Assistance Service Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING DEC 1 5 2002 The rate is $1.25 per call. Boise, Idaho . -