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HomeMy WebLinkAbout20240229Bundled Broadband Plan Update.pdfJ. A. Gipson Advisors, PLLC 414 Holly Grove Circle Braxton, MS 39044 Via USPS Pr.iority Executive Secretary Idaho Public Utilities Commission February 27, 2024 11331 W. Chinden Blvd., Building 8, Suite 201A Boise, ID 83 714 Telephone: (601) 519-1880 Email: jag@jagipsonadvisors.com Re: Boomerang Wireless, LLC d/b/a enTouch Wireless; Docket No. BWL-T-16-01 Notice-ACP Replacement Plan -Bundled Broadband Plan Update Dear Sir or Madam: Our client, Boomerang Wireless, LLC d/b/a enTouch Wireless ("enTouch Wireless") is adding a $9.25 Bundled Broadband Plan that is FREE to eligible Lifeline applicants and subscribers. In light of an expected reduction of funds of the Affordable Connectivity Program ("ACP"), enTouch Wireless has rolled out the FREE Bundled Broadband Plan to its Lifeline offerings as described below and on the attached spreadsheet. Minimum Service Standard Non-Tribal Broadband -Free -Plan: effective 2/8/2024 Lifeline Bundled Broadband Plan: This FREE plan offers 300 voice minutes, 300 text units, and 4.5GB of broadband data. "Lifeline Bundled Broadband Plan" is available to qualifying Post-ACP new enrollments for Lifeline-only services; and it is the 'default' Lifeline plan to which enTouch non-tribal post-ACP customers, who qualify for Lifeline, will revert to for Lifeline-only services. The Lifeline Bundled Broadband Plan is also the 'default' broadband plan to which enTouch customers who do not prepay for co-pay services will be automatically downgraded to the FREE "Lifeline Bundled Broadband Plan." Data is 4O/LTE based on network availability and device capability. Additional Voice minutes, Text units and Broadband data may be purchased from the Company by calling 866-488- 8719 or dialing 6 from your Lifeline phone. Customers provide their own device as this plan does not include a free device. Lifeline minutes, texts and data are automatically posted each month on the Lifeline customer's service date. There is no rollover of minutes, texts, or data, and any unused minutes, texts, or data will expire on the next month's monthly service date. Services are for personal use only. All usage is subject to the Acceptable Use Policy. See Terms of Service at www.enTouchwireless.com. (Bundled Broadband Plan) Executive Secretary Idaho Public Utilities Commission February 27, 2024 Page2 Also, effective February 14, 2024, Boomerang is offering its non-tribal Lifeline Bundled Broadband Plan customers several optional plan upgrades with minimal copays that include added services to the FREE Lifeline Bundled Broadband Plan: 500 voice, 500 texts, 4.5GB data ($1.00 copay); 1000 voice, 1000 texts, 4.5GB data ($5.00 copay); 1500 voice, 1500 texts, 4.5GB data ($10.00 copay); unlimited talk and text plus 4.5 GB data ($25.00 copay); unlimited talk and text plus 5 GB data ($26.00 copay); or unlimited talk and text plus 6 GB data ($30.00 copay).These Broadband co-pay offerings are to post-ACP new Lifeline-only enrollments. Customers on non-tribal, broadband-designated plans who do not pay their co-pay at the end of the 30-days will automatically be downgraded to the non-Tribal FREE Lifeline Bundled Broadband Plan consisting of 300 voice/300 text/4.5GB. Descriptions of all the updated non-tribal Lifeline Bundled Broadband Plan and Broadband Co-pay plans are set forth in the attachment. Existing Lifeline subscribers on FREE Bundled Voice Plan may change to the FREE Bundled Broadband Plan by calling enTouch Customer service at 866-488-8719. Also, the"1200 Voice, Unlimited Text and 250MB" ($5,00 Copay Plan) of the Lifeline Bundled Voice Plans increased the data amount from 250MB to 500MB. This change became effective February 19, 2024. The Lifeline Bundled Broadband Plan and Bundled Broadband Co-pay Plans are not available in CA or PR. The Lifeline Bundled Broadband Plan and Bundled Broadband $1.00, $5.00, and $10.00 Co-pay Plans are not available in KY. Please contact me or my legal assistant, Sherry Boyd at sherry@jagipsonadvisors.com or 601-954-2286 should you have any questions or need additional information. JAG/ssb ecc: Julia Redman-Carter Lesli Rowe Marcee Regulatorv(w,en·rouchwireless.com Sincerely, J. A. GIPSON ADVISORS, PLLC Is/ J. Andrew Gipson J. Andrew Gipson Lifeline Plans Customer Copay Voice Text Data MSS/Svc Type Lifeline Plans Customer Copay Voice Text Data MSS/Svc Type Lifeline Plans Customer Copay Voice Text Doto MSS/Svc Type Lifeline Plans Customer Copay Voice Text Dato MSS/Svc Type Boomerang Wireless 2024 Lifeline Plan Offerings (Post ACP) Lifeline Bundled Voice Plans (Non-Tribal): 1000 Bundled Voice plus 1000 Voice & Unltd Text, 1200 Voice, Unltd Text, 1200 Voice, Unltd Text, 100MB 100MB 500MB 1GB FREE $1.00 $5.00 $10.00 1000 1000 1200 1200 SOD unlimited unlimited unlimited 100MB 100 MB SOD MB 1GB Bundled Voice Bundled Voice Bundled Voice Bundled Voice (Voice Oe/oult/ Lifeline Bundled Broadband Plans (Non-Tribal)*t: NEW NEW NEW NEW Lifeline Bundled Broadband Bundled Broadband Bundled Broadband Broadband Bundled Plan $1.00 Co-pay Plan $5.00 Co-pay Plan $10.00 Co-pay Plan FREE $1.00 $5.00 $10.00 300 500 1000 1500 300 500 1000 1500 4.5 GB 4.5 GB 4.5 GB 4.5 GB Bundled Broadband (Broadband Default) Bundled Braodband Bundled Voice Bundled Broadband Lifeline Bundled Voice & Broadband Plans (Non-Tribal): Unlimited Talk & Text Unlimited Talk & Text Unlimited Talk & Text plus4.5 GB plus 5 GB plus 6 GB $25.00 $26.00 $30.00 unlimited unlimited unlimited unlimited unlimited unlimited 4.5 GB 5 GB 6GB Bundled Voice & Broadband Bundled Voice & Broadband Bundled Voice & Broadband * The NEW Lifeline Bundled Broadband Plan is for post-ACP new Lifeline-only enrollments. Broadband Co-pay plans expire in 30 days from purchase, and the account will automatically default to the FREE Lifeline Bundled Broadband Plan unless customer makes co­ pay on the 30 or 31st day. t Lifeline Bundled Broadband Plans and Lifeline Bundled Voice & Broadband Plans not available in CA or PR. Lifeline Bundled Broadband Plans not available in KY. Enhanced (Tribal) Lifeline Plans**: Trlbal Unlimited Unit & Tribal Unlimited Unit & Tribal Unlimited Unit & 4.5GB 5GB 6GB FREE $1.00 $5.00 unlimited unlimited unlimited unlimited unlimited unlimited 4.5 GB 5 GB 6 GB Bundled Voice & Broadband Bundled Voice & Broadband Bundled Voice & Broadband /Broadband Default) * * Enhanced (Tribal) Lifeline Plans are only available to eligible consumers who reside on Federally Recognized Tribal lands and are included on the FCC's Lifeline Coverage Maps. Boomerang Wireless 2024/02/20 le• Post-ACP 2024 Boomerang Lifeline Plans CHART, 2024·02-26LL Bundled V, 8, B&V Plan, 2·14 J. A. Gipson Advisors, PLLC c/o Sheny Boyd 251 Sundance Circle Richland, MS 39218