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HomeMy WebLinkAboutBroadwing Communications LLC.pdfBroadwing Communications, LLC Idaho P.U.C. Tariff No. 4 1st Revised Page 1 Cancels Original Page 1 This Tariff, Broadwing Communications, LLC, Idaho P.U.C. Tariff No. 4 Cancels and Replaces C III Communications Operations, LLC Idaho P.U.C. Tariff No. 2 In Its Entirety BROADWING COMMUNICATIONS, LLC RETAIL INTEREXCHANGE TELECOMMUNICATIONS SERVICE TARIFF This tariff contains the description, regulations and rates for telecommunications service and facilities provided by Broadwing Communications, LLC with principal offices at 100 CenturyLink Drive, Monroe, LA 71203. This tariff applies for service furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission (“Commission”), and copies may be inspected, during normal business hours, at the Company’s regulatory office in Monroe. (T) (T) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Sixth Revised Page 2 Cancels Fifth Revised Page 2 CHECK SHEET Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. PAGE REVISION PAGE REVISION PAGE REVISION 1 First 2 Sixth * 3 Third * 4 Original 5 Original 6 Original 7 First * 8 Original 9 First * 10 First * 11 Original 12 Original 13 Original 14 First 15 Original 16 Original 17 Original 18 Original 19 Original 20 Original 21 Original 22 Original 23 First * 24 First * 25 First * 26 Second * 27 Second * 28 Second * 29 Second * 30 First * 31 Second * 32 First * 33 Second * 34 Second * 35 First * 36 Second * 37 Third * 38 Third * 39 First * 40 First * 41 First * 42 First * 43 First * 43.1 First * 43.2 First * 43.3 First * 44 First * 45 First * 46 First * 47 First * 48 First * 49 First * 50 Second * 51 Second * 52 First * 53 Original 54 First 55 Original 56 Original 57 Original 58 Original 59 First * 60 First * 61 First * 62 Second * 63 First * * New or Revised Page. Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Third Revised Page 3 Cancels Second Revised Page 3 TABLE OF CONTENTS Page Title Page .............................................................................................................. 1 Check Sheet .......................................................................................................... 2 Table of Contents .................................................................................................. 3 Symbols ................................................................................................................ 4 Tariff Format ........................................................................................................ 5 Section 1 – Technical Terms and Abbreviations .................................................. 6 Section 2 – Regulations ........................................................................................ 11 Section 3 – Reserved for Future Use .................................................................... 23 Section 4 – Reserved for Future Use .................................................................... 44 Section 5 – Private Line Services ......................................................................... 53 Section 6 – Reserved for Future Use .................................................................... 59 (T) (T) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 4 SYMBOLS The following are the only symbols used for the purposes indicated below: C - D - Change in regulation or rate structure. Delete or discontinue I -Increase in rate. Moved from another tariff location. N -New rate or regulation. Reduction in rate. T -Change in text or regulation but no change in rate or charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO30 1 Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 5 TARIFF FORMAT Page Numbering - Page numbers appear in the upper right comer of the sheet. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added between existing pages with whole numbers, a decimal is added. For example, a new page added between pages 34 and 35 would be page 34. Page Revisions - Revision numbers also appear in the upper right comer of the page. These numbers are used to determine the most current page version on file with the Commission. For example, 4th Revised Page 34 cancels the 3rd Revised Page 34. Consult the check sheet for the page currently in effect. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level of coding. 1.1.A 2. 1. 1. A. 1 2. 1. 1. A. 1. (a) 2. 1. 1.A.1.( a).I A.l.(a).I.(i) Check Sheet - When a tariff is filed with the commission, an updated check sheet accompanies the filing. The check sheet lists the tariff pages, with a cross reference to the current revision number. When new sheets are added, the check sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this sheet if these are the only changes made. The tariff user should refer to the latest check sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:EFFECTNE: By: August 1 , 2003 August 11 , 2003 Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 6 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 1.1 Definitions Application for Service - a standard order form which includes all pertinent billing, technical and other descriptive information which will enable the carrier to provide the communication service. ASR (Access Service Request) - Service ordered processed to the underlying local exchange or interexchange carrier. Authorization Code - a numerical code, one or more of which are assigned to a customer to enable a reseller to identify use of service on its account and to bill the customer accordingly for such service. Multiple authorization codes may be assigned to a customer to identify individual users or groups of users on its account. Authorized User - a person, firm, corporation or other entity authorized by the customer to receive or send communications. Automatic Dialing Device - an apparatus provided by the carrier which, when attached to customer s telephone equipment, dials the carrier s facilities, emits an authorization code and forwards the called number to the carrier s facilities. Bandwidth - the total frequency band allocated for a channel. Business Customer - any Customer ofthe Company who is not a Residential Customer as described herein. Busy Hour - the two consecutive half hours during which the greatest volume of traffic is handled. Cancellation of Order - a customer-initiated request to discontinue processing a service order, either in part or in its entirety, prior to its completion. Carrier - Broadwing Communications, LLC, unless specifically stated otherwise. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Baise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 fDOO30! Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 7 Cancels Original Page 7 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (continued) 1.1 Definitions: (continued) Company – Broadwing Communications, LLC, sometimes referred to as a carrier. Completed Calls - calls answered at the distance end. If a customer is charged for an incomplete call, the Company will issue a one minute credit upon the customer’s request. Custom Account Coding - key, legend or table created by the customer for a unique project or account numbers for its private use. Customer - the person, firm, corporation or other entity that orders or uses service and is responsible for payment of the rates and charges under a contract or this tariff. Customer Premises Equipment - communications equipment located at the customer’s premises. Such equipment may be provided by the customer or by The Company. Day Rate Period - unless otherwise specified in this tariff, the Day Rate Period applies during the hours of 8:00 a.m. to, but not including 5:00 p.m., Monday through Friday. Dedicated Port - a port on reseller’s switch which is dedicated, at extra charge, to customer’s exclusive use, and which is connected to the customer’s premises by a private line furnished by the customer or the customer’s serving local exchange company. Delinquent or Delinquency - an account for which a bill or payment agreement for services or equipment has not been paid in full on or before the due date. Amounts due and unpaid after the due date may be subject to a late payment charge. (D) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 8 SECTION 1- TECHNICAL TERMS AND ABBREVIATIONS, (continued) 1.1 Definitions: (continued) Evening Rate Period - unless otherwise specified in this tariff, the Evening Rate Period applies during the hours of 5:00 m. to, but not including 11:00 , Sunday through Friday. Excessive Call Attempt - a customer attempt to call over the carrier s network using an invalid authorization code during a measured 15 minute period, within which 10 or more incomplete call attempts are made by the customer from the same customer line, and where those attempts do not complete because the customer has not used a valid authorization code. Expedite - The best effort acceleration of the installation date in advance of commitment date provided by the Company. Holidays - for the purposes ofthis tariffrecognized holidays are New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas day. Holiday Rate Period - the evening rate will apply to calls made on the Company recognized holidays, provided, however, that calls made on holidays during the Night/Weekend Rate Period shall be billed at the lower of the Evening Rate and the Night/Weekend Rate. Interexchange Utility - a utility, resale carrier or other entity that provides intrastate telecommunications services and facilities between exchanges within the state, without regard to how such traffic is carried. A local exchange utility that provides exchange service may also be considered an interexchange utility. Local Distribution Area - metropolitan locations served by the Company which have been defined by the local exchange telephone company as a local calling area under its local exchange tariff. Measured Use Service - the provision of long distance measured time communications telephone service to customers who access the carrier s services at its switching and call processing equipment by means of access facilities obtained from another carrier by the customer or otherwise provided at its own expense (the customer is responsible for arranging for the access line). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise, Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 9 Cancels Original Page 9 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 1.1 Definitions: (continued) Message - a completed telephone call by a customer or end user. Network Terminal - any location where the Company provides services described herein. Night/Weekend Rate Period - unless otherwise specified in this tariff, the Night/Weekend Rate Period applies during the hours of 11:00 p.m. to, but not including 8:00 a.m., Monday through Friday; all day Saturday; and from 8:00 a.m. to, but not including 5:00 p.m. Sunday. Normal Business Hours - the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Physical Change - the modification of a circuit, dedicated access line, or port at the request of the customer requiring an actual material change. Post-engineering - After provisioning of service elements. Pre-engineering - Prior to provisioning of service elements. Premises - the space occupied by an individual customer in a building, in adjoining buildings occupied entirely by that customer, or on contiguous property occupied by the customer separated only by a public thoroughfare, a railroad right of way or a natural barrier. Rate - money, charge, fee or other recurring assessment billed to customers for services or equipment. Residential Customer - For the purpose of this tariff, a Residential Customer is a Customer of the Company whose primary use of the Company's service is for personal use in a house, apartment or other residential dwelling. A Residential Customer is also a Customer who accesses the Company’s service using an access line that has not been assigned a business class of service by the local service provider. Suspension - temporary disconnection or impairment of service which disables either outgoing or incoming toll communications services provided by the Company. Speed Number - a signaling arrangement by which a customer may elect to dial a pre- programmed four-digit number in place of a designated ten-digit number. (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 10 Cancels Original Page 10 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 1.1 Definitions: (continued) Terminal Equipment - telephone instruments, including pay telephone equipment, the common equipment of large and small key and PBX systems and other devices and apparatus, and associated wiring, which are intended to be connected electrically, acoustically or inductively to the telecommunication system. United States - the forty-eight contiguous United States and the District of Columbia. Validated Account Codes - account codes that have restricted access. 1.2 Abbreviations: CPE - Customer Premises Equipment LATA - Local Access and Transport Area LDA - Local Distribution Area LEC - Local Exchange Carrier MTS - Message Telecommunications Service NSF - Non-sufficient funds PBX - Private Branch Exchange SAL - Special Access Line V&H - Vertical and Horizontal Coordinates WATS - Wide Area Telephone Service (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 11 SECTION 2 - REGULATIONS Undertaking of the Company The Company provides long distance message telecommunications service to customers for their direct transmission of voice, data and other types of telecommunications. Communications originate when the customer accesses the Company directly or through the facilities of another carrier via one or more access lines, equal access or on a dial-up basis. The Company may act as the customer s agent for ordering access connection facilities provided by other carriers or entities when authorized by the customer, to allow connection of a customer s location to the Company s network. The customer shall be responsible for all charges due for such service arrangements. The Company s services are provided on a monthly basis, unless otherwise stated in this tariff. Services are available twenty-four (24) hours per day, seven (7) days per week. Limitations on Service Service is offered subject to the availability of the necessary facilities and/or equipment and subject to the provisions of this tariff. The Company reserves the right to discontinue furnishing service upon written notice, when necessitated by conditions beyond its control or when the customer is using the service in violation ofthe provisions ofthis tariff or in violation ofthe law. To the extent that any conflict arises between the terms and conditions of a service agreement or other contract and the terms and conditions of this tariff, the tariff shall prevail. 2.4 Title to all equipment provided by the Company under this tariff remains with the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.UC. Tariff No. 4 Original Page 12 SECTION 2 - REGULATIONS, (continued) Limitations on Service, (continued) The customer may not transfer or assign the use of service provided under this tariff except with the prior written consent of the Company. Such transfer or assignment shall only apply where there is no interruption in the use or location of the service and all regulations and conditions contained in this tariff, as well as all conditions for service, shall apply to all such permitted assignees or transferees. Customer may request Carrier to assign one or more sub-accounts for billing purposes, and to direct sub-account invoices to customer s affiliates or other designated entities for payment. Such requests shall not affect the liability of the customer, who shall remain solely liable to the Company for payment of all invoices for service requested and obtained by customer, whether invoiced by the Company to the customer, the customer s affiliates, or other designated entities. Use of Service Service may not be used for any unlawful purposes or for any purpose for which any payment or other compensation is received by the customer, except where the customer is a duly authorized and regulated common carrier. 2.4 Limitation of Liability 2.4.In view ofthe fact that the customer has exclusive control of its communications over the facilities furnished by the Company, and other uses for which facilities may be furnished by the Company, and because ofthe unavoidableness of errors incident to the services and to the use of such facilities of the Company, the services and facilities furnished by the Company are subject to the regulations and limitations specified herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 13 SECTION 2 - REGULATIONS, (continued) 2.4 Limitation of Liability, (continued) 2.4.The Company s failure to provide or maintain facilities under this tariff shall be excused by labor difficulties, governmental orders, civil commotions, acts of God and other circumstances beyond the Company s reasonable control, subject to the interruption allowance provisions under this tariff. 2.4.Defacement of premises - No liability shall attach to the Company by reason of any defacement or damage to the customer s premises resulting from the existence of the Company s equipment or facilities on such premises, or by the installation or removal thereof, when such defacement or damage is not the result of the negligence of the Company or its employees. 2.4.4 Indemnification - The Company s liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit by a customer or by any others, the customer indemnifies and saves harmless the Company against claims, losses or suits for injury to or death of any person, or damage to any property which arises from the use, placement or presence of the Company s equipment, facilities and associated wiring of the customer s premises and further the customer indemnifies and saves harmless the Company against claims for libel, slander, invasion of privacy or the infringement of copyright arising directly or indirectly from the material transmitted over the facilities ofthe Company or the use thereof by the customer; against claims for infringement of patents arising from combining with or using in connection with, facilities furnished by the Company and apparatus, equipment and systems provided by the customer; and against all other claims arising out of any act or omission of the customer in connection with the services or facilities provided by the Company. No agents or employees of other carriers shall be deemed to be agents or employees of the Company Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.UC. Tariff No. 4 First Revised Page 14 Cancels Original Page 14 2.4 SECTION 2 - REGULATIONS, (continued) Limitation of Liability, (continued) 2.4.5 The Company s liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer or any others, for damages arising out of mistakes, omissions, interruptions, delays or errors or defects in transmission occurring in the course of furnishing service hereunder the Company s liability, if any, shall not exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, error, or defect in transmission or service occurs and continues. This liability shall be in addition to any amounts that may otherwise be due to the customer under this tariff as an allowance for interruptions. However, any such mistakes, omission, interruptions, delays, errors, or defects in transmission or service which are caused or contributed to by the negligence or willful act of the customer, or authorized user, or joint user, or which arise from the use of customer provided facilities or equipment shall not result in the imposition of any liability whatsoever upon the Company. 2.4.The Company shall not be liable for any damages, including usage charges, that the customer may incur as a result of the unauthorized use of authorization codes or communications equipment. The unauthorized use of communications equipment includes, but is not limited to, the placement of calls from the customer s premises and the placement of calls through equipment controlled and/or provided by the customer, that are transmitted over the Company s network without the authorization of the customer. The customer shall be fully liable for all such usage charges. 2.4.NOTWITHSTANDING ANY OTHER PROVISION HEREOF, NEITHER P ARTY SHALL BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR THE INDIRECT CONSEQUENTIAL, INCIDENTAL RELIANCE, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST REVENUES OR COST OF PURCHASING REPLACEMENT SERVICES) ARISING OUT OF OR RELATING TO SERVICES PROVIDED UNDER THIS TARIFF. ADDITIONALLY, SUPPLIER SHALL NOT BE LIABLE TO THE CUSTOMER FOR ANY ACTUAL DAMAGES IN EXCESS OF THE AGGREGATE AMOUNT THE SUPPLIER HAS PRIOR TO SUCH TIME COLLECTED FROM THE CUSTOMER WITH RESPECT TO SERVICES DELIVERED HEREUNDER. (N) (N) 2.4.The included tarifflanguage does not constitute a determination by the Commission that a limitation ofliability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court' responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. ISSUED:September 21 , 2004 EFFECTNE:October 2, 2004 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO402 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 15 SECTION 2 - REGULATIONS, (continued) Interruption of Service If a customer s service is interrupted other than by the negligence or willful act of the customer, and it remains out of order for eight normal working hours or longer after access to the premises is made available and after being reported to be out of order appropriate adjustments or refunds shall be made to the customer. The amount of adjustment or refund shall be determined on the basis of the known period of interruption, generally beginning from the time the service interruption is first reported. The refund to the customer shall be a pro rata part ofthe monthly recurring charges (but not for per minute or per call charges) for the period of days and that portion of the service facilities rendered useless or inoperative. The refund may be accomplished by a credit on a subsequent bill for the service. 2 A credit allowance for interruptions of service which are not due to the Company testing or adjusting, to the negligence of the customer, or to the failure of the channels, equipment, and/or communications systems provided by the customer, are subject to the general liability provisions set forth herein. It shall be the obligation of the customer to notify the carrier of any interruption in service. Before giving such notice, the customer shall ascertain that the trouble is not being caused by any action or omission by or within the customer s control and is not in wiring or equipment connected to the carrier terminal. Restoration of Service The use and restoration of service in emergencies shall be in accordance with the Part 64 Sub-part D of the Federal Communications Commission s rules and Regulations which specifies the priority system for such activities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTIVE:August 11, 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 lDOO301 Broadwing Communications, LLC Idaho P.e. Tariff No. 4 Original Page 16 SECTION 2 - REGULATIONS, (continued) Customer Responsibility All customers assume general responsibilities in connection with the provisions and use of the Company s service. When facilities, equipment, and/or communication systems provided by others are connected to the Company s facilities, the customer assumes additional responsibilities. All customers are responsible for the following: The customer is responsible for placing orders for service, paying all charges for service rendered by the Company and complying with all of the Company s regulations governing the service. The customer is also responsible for assuring that its users comply with regulations. When placing an order for service, the customer must provide: The names and addresses ofthe persons responsible for the payment of service charges, and The names, telephone numbers, and addresses ofthe customer contact persons. The customer must pay the Company for the replacement or repair of the Company s equipment when the damage results from: The negligence or willful act of the customer or user; Improper use of service; and Any use of equipment or service provided by others. After receipt of payment for the damages, the Company will cooperate with the customer in prosecuting a claim against any third party causing damage. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise, Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.UC. Tariff No. 4 Original Page 17 SECTION 2 - REGULATIONS, (continued) Customer Responsibility, (continued) Upon reasonable notice, the equipment provided by the Company shall be made available for such tests and adjustments as may be necessary to maintain them in satisfactory condition. No interruption allowance will be granted for the time during which such tests and adjustments are made. Deposits Applicants or customers whose financial condition is not acceptable to the Company or is not a matter of general knowledge, may be required to make, at any time, a cash deposit up to an amount equaling two times (2x) one (1) month's actual or estimated charges for the purpose of guaranteeing final payment for service, in accordance with the rules ofthe Commission. Interest on cash deposits will be payable per the deposit rules and regulations prescribed by the Commission for the period during which the deposit is held. Such deposit will be refunded or credited to the customer upon termination or after one year of prompt payment for service. 7.4 Credit Allowance Credit for failure of service or equipment will be allowed only when failure is caused by or occurs in equipment owned, provided and billed for, by the Company. Credit allowances for failure of service or equipment starts when the customer notifies the Company ofthe failure or when the Company becomes aware of the failure and ceases when the operation has been restored and an attempt has been made to notify the customer. The customer shall notify the Company of failures of service or equipment and make reasonable attempts to ascertain that the failure is not caused by the customer or in wiring or equipment connected to the terminal. Illaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise, Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 18 SECTION 2 - REGULATIONS, (continued) Customer Responsibility, (continued) 7.4 Credit Allowance, (continued) Only those portions of the service or equipment operation disabled will be credited. No credit allowances will be made for: Interruptions of service resulting from the Company performing routine maintenance; Interruptions of service for implementation of a customer order for a change in the service; Interruption caused by the negligence of the customer or an authorized user; Interruptions of service because ofthe failure of service or equipment due to the customer or authorized user provided facilities. Cancellation by Customer If a customer orders services requiring special equipment and/or facilities dedicated to the customer s use and then cancels its order before the service begins, before a completion of the minimum period mutually agreed upon by the customer and the Company, a charge will be made to the customer for the non-recoverable portions of expenditures or liabilities incurred expressly on behalf of the customer by the Company and not fully reimbursed by installation and monthly charges. If, based on such an order, any construction has either begun or been completed, but no such services provided, the non-recoverable cost of such construction shall be borne by the customer. liaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director- Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 19 SECTION 2 - REGULATIONS, (continued) Customer Responsibility, (continued) Payment and Charges for Services Charges for service are applied on a recurring and nonrecurring basis. Service is provided and billed on a monthly basis. Service continues to be provided until disconnection is requested by the customer in writing, or until canceled by the Company pursuant to this tariff. Payment of Charges Payment will be due upon receipt ofthe statement. A payment is considered delinquent thirty (30) days after rendition of the bill. A bill is considered rendered when deposited in the U.S. Mail for delivery to customer s last known address. The customer is responsible for payment of all charges for service furnished to the customer. Charges based on actual usage during a month will be billed monthly in arrears. All fixed monthly and nonrecurring charges for services ordered will be billed monthly in advance. Service may be denied or discontinued by the Company for non- payment of past due or delinquent amounts due the Company. Restoration of service will be subject to all applicable installation charges. Disconnection may not occur before thirty (30) days from invoice and the Company must give five (5) days written notice before any disconnection can occur. Application of Rates The rates for service are those in effect for the period that service is furnished. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 JDOO301 Broadwing Communications, LLC Idaho P.e. Tariff No. 4 Original Page 20 SECTION 2 - REGULATIONS, (continued) Responsibility of the Company Calculation of Credit Allowance Under the limitations of section 2.7.4, when service is interrupted the credit allowance will be computed on the following basis. No credit shall be allowed for an interruption of less than two hours. The customer shall be credited for an interruption of two hours or major fraction thereof that the interruption continues. Where there has been an outage, and a minimum usage charge applies, and the customer fails to meet the minimum usage, a credit shall be applied against that minimum. The credit shall equal 1I360th of the monthly minimum charges associated with the portion of service disabled for each period of two hours or major fraction thereofthat the interruption continues. Cancellation of Credit Where the Company cancels a service or the provision of equipment and the final service period is less than the monthly billing period, a credit will be issued for any amounts billed in advance, prorated at 1I30th of the monthly recurring charge for each day the service was rendered or the equipment was provided. This credit will be issued to the customer or applied against the balance remaining on the customer account. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING . .;:- AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 21 SECTION 2 - REGULATIONS, (continued) Responsibility of the Company, (continued) Disconnection of Service by the Company Upon five (5) days written notice, the Company may discontinue service or cancel an application for service without incurring any liability for any of the following reasons: Non-payment of any sum due to the Company for service for more than thirty days beyond the date of rendition of the bill for such service; Violation of any regulation governing the service under this tariff; Violation of any law, rule, or regulation of an government authority having jurisdiction over the service; or The Company is prohibited from furnishing services by order of a court or other government authority having jurisdiction. Customer uses equipment is such a manner as to adversely affect the Company s equipment or service to others. 8.4 Fractional Charges Charges for a fractional part of a month (which follows a full month) are calculated by counting the number of days remaining in the billing period after service is furnished or has been discontinued. The number of days remaining in the billing period are counted starting with the day after the service was furnished or discontinued. Divide that figure by thirty days. The resultant fraction is then multiplied by the monthly charge to arrive at the fractional monthly charge. Insufficient Fund Checks Customers will be charged $20.00 on all checks issued to the Company which are returned due to insufficient funds. At the discretion ofthe Company, the insufficient funds check charge may be waived under appropriate circumstances (e.g. a bank error). ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG !1)J,(~p Boise, Idaho Broadwing Communications, LLC Idaho P.UC. Tariff No. 4 Original Page 22 SECTION 2 - REGULATIONS, (continued) Taxes and Fees All state and local taxes (e., gross receipts tax, sales tax, municipal utilities tax) are not included in the rates under this tariff, but shall be listed as separate line items on the customer s bill. To the extent that a municipality, other political subdivision or local agency of government, or commission imposes and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, as allowed by law, be billed pro rata to the customer receiving service from the Company within the territorial limits of such municipality, other political subdivision or local agency of government. Service shall not be subject to taxes for a given taxing jurisdiction if the customer provides the Company with written verification, acceptable to the Company and to the relevant taxing jurisdiction, that the customer has been granted a tax exemption. 9.4 The Company may adjust its rates or impose additional rates on its customer to recover amounts it is required by governmental or quasi-governmental authorities to collect from or pay to others. The Company may also adjust its rates or impose additional rates to cover the administrative cost of collecting such charges or paying compensation to other entities. Universal Service Fund A monthly Universal Service Fund charge will be added to each bill based upon the total intrastate billed revenues. This charge shall in no event exceed the amount of the Idaho Public Utilities Commission assessment levied upon the Company. I"aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Bireeter-RegulatoryAffairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 fDOO301 Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 23 Cancels Original Page 23 SECTION 3 – RESERVED FOR FUTURE USE (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 24 Cancels Original Page 24 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 25 Cancels Original Page 25 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 26 Cancels First Revised Page 26 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 27 Cancels First Revised Page 27 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 28 Cancels First Revised Page 28 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 29 Cancels First Revised Page 29 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 30 Cancels Original Page 30 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 31 Cancels First Revised Page 31 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 32 Cancels Original Page 32 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 33 Cancels First Revised Page 33 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 34 Cancels First Revised Page 34 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 35 Cancels Original Page 35 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 36 Cancels First Revised Page 36 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Third Revised Page 37 Cancels Second Revised Page 37 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Third Revised Page 38 Cancels Second Revised Page 38 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 39 Cancels Original Page 39 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 40 Cancels Original Page 40 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 41 Cancels Original Page 41 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 42 Cancels Original Page 42 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 43 Cancels Original Page 43 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 43.1 Cancels Original Page 43.1 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 43.2 Cancels Original Page 43.2 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 43.3 Cancels Original Page 43.3 SECTION 3 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 44 Cancels Original Page 44 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 45 Cancels Original Page 45 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 46 Cancels Original Page 46 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 47 Cancels Original Page 47 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 48 Cancels Original Page 48 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 49 Cancels Original Page 49 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 50 Cancels First Revised Page 50 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 51 Cancels First Revised Page 51 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 52 Cancels Original Page 52 SECTION 4 – RESERVED FOR FUTURE USE (T) (D) (D) Issued: May 16, 2019 Effective: June 1, 2019 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO1901 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 1, 2019 Boise, Idaho Broadwing Communications, LLC Idaho P.e. Tariff No. 4 Original Page 53 SECTION 5 - PRIVATE LINE SERVICES General The Company provides interstate Private Line Service to Customers with transmission speeds ranging from 64 Kbps to 1.544 Mbps. Private Line Services are offered on a point-to- point basis. Each Private Line Service is dedicated to the Customer and the entire usable bandwidth for each service is available to the Customer for their exclusive use. 1.1 Two Point Service Two Point Service allows two Customer designated locations to be connected by one Private Line Service. The service terminated at both locations must be the same speed and the same capacity. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 First Revised Page 54 Cancels Original Page 54 SECTION 5 - PRIVATE LINE SERVICES (Continued) Application of Rates Recurring Charges Recurring charges for Private Line Services vary based on the capacity of service, the distance of service, the term plan selected and the monthly revenue commitment made by the Customer. Unless otherwise stated in the description associated with the rate element in this tariff, Private Line Service recurring charges are applied on a circuit basis, per DSO equivalent. A minimum circuit charge applies which varies by circuit bandwidth. (Reserved for Future Use) Nonrecurring Charges Nonrecurring Charges (NRC) are one-time only charges. NRC's may be waived for cert~in promotions and under the specific terms of individually negotiated contract servIces. Certain material previously found on this page is now located on Page 63. ISSUED:September 21 , 2004 EFFECTNE:October 2 , 2004 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 (M) (M) Broadwing Communications, LLC Idaho P .Ue. Tariff No. 4 Original Page 55 SECTION 5 - PRIVATE LINE SERVICES, (Continued) Application of Rates (continued) 2.4 Pass-Through Charges All charges incurred by the Company on the Customer s behalf from any Local Exchange Carrier, Competitive Access Provider or Competitive Local Exchange Provider will be directly passed on the Customer. Cross-Connect Charges apply to Company facilities that are connected by the Company to other carriers or Customer interconnect/collocation facility within the same Point of Presence. Notes All charges incurred by Supplier on Customer s behalf from any Local Exchange Carrier, Competitive Access Provider or Competitive Local Exchange Carrier will be directly passed on to the Customer. Service not described above will be considered special handling and charges will be assessed on an Individual Case Basis (ICB). All of the above changes are subject to changes with a 30 day notice. All Private Line ancillary service charges to cities not listed will be priced on an individual case basis and will be subject to the terms and charges of the underlying carrier. Interconnect Charges Interconnect Charges apply to connections between the Company s POPs in the same city or between the Company s suite to another suite in the same building. Since costs vary widely by location, the interconnect charges specified in this tariff are the minimum amount that will be charged monthly. All interconnect, construction charges and individual case basis charges incurred by the Company will be passed through to the Customer. Interconnect arrangements are subject to the continuing economic availability of the necessary facilities and equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11, 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 56 SECTION 5 - PRIVATE LINE SERVICES (Continued) Application of Rates (continued) Order Cancellation Policy The Company will provide an order confirmation after the Customer places an order for service. Ifthe Customer changes the order, a change order charge will apply based on the scope of the change. If the Customer cancels the order, the Customer must reimburse the Company for all costs incurred to that point. The Customer must notify the Company of service date changes 45 days prior to the due date. Service date changes may be extended by the Customer a maximum of thirty days from the due date. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.Ue. Tariff No. 4 Original Page 57 SECTION 5 - PRIVATE LINE SERVICES (Continued) Service Descriptions Private Line Service allows the Customer to connect two locations with private dedicated service at one of a number of transmission speeds. 1 DSO Service DSO Service is a dedicated digital channel with line speeds of2.4, 4., 9., 56 or 64 Kbps. DS1 Service DS 1 Service is a dedicated, high capacity channel with a line speed of 1.544 Mbps.DSI. Service has the equivalent capacity of 24 Voice Grade services or 24 DSO servIces. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AU G 1 1 2003 Boise, Idaho ISSUED:August 1 , 2003 EFFECTNE:August 11, 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.C. Tariff No. 4 Original Page 58 SECTION 5 - PRIVATE LINE SERVICES, (Continued) 5.4 Rate Schedules All Private Line Services rates and charges will be priced on an Individual Case Basis ICB" Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 11 2003 Boise. Idaho ISSUED:August 1, 2003 EFFECTNE:August 11 , 2003 By:Karen T. Hanson, National Director - Regulatory Affairs Broadwing Communications, LLC 1122 Capital of Texas Highway South Austin, Texas 78746 IDOO301 Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 59 Cancels Original Page 59 SECTION 6 – RESERVED FOR FUTURE USE (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 60 Cancels Original Page 60 SECTION 6 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 61 Cancels Original Page 61 SECTION 6 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 Second Revised Page 62 Cancels First Revised Page 62 SECTION 6 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Broadwing Communications, LLC Idaho P.U.C. Tariff No. 4 First Revised Page 63 Cancels Original Page 63 SECTION 6 – RESERVED FOR FUTURE USE (Cont’d) (T) (D) Issued: March 10, 2020 Effective: March 20, 2020 By: Chantel Bosworth – Director Government Operations 100 CenturyLink Drive Monroe, LA 71203 IDO2020-01 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING March 20, 2020 Boise, Idaho Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC 200 North LaSalle St. Chicago, Illinois 60601 BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 64 SECTION 7 - Telecommunications Service Priority N N 7.1 General A. The Telecommunications Service Priority (TSP) Program is a federal program used to identify and prioritize telecommunications services that support national security or emergency preparedness (NS/EP) missions. NS/EP services are defined as those telecommunications services which are used to maintain a state of readiness or respond to and manage any event or crisis which causes or could cause injury or harm to the population, damage or loss to property, or degrades or threatens the NS/EP posture of the United States. TSP restoration and/or provisioning shall be provided in accordance with Part 64, Appendix A of the Federal Communications Commission's Rules and Regulations (47 C.F.R.), and the "Service Vendor Handbook For The Telecommunications Service Priority (TSP) Program" and the "Service User Manual for the Telecommunications Service Priority (TSP) System” (NCS Manual 3-1-1) (Service User Manual) issued and updated as necessary by the Office of Priority Telecommunications (OPT) of the National Communications System. Any changes to or reissuance of these regulations or manuals supersede tariff language contained herein. B. The TSP program has two components, restoration and provisioning. 1. A restoration priority is applied to new or existing telecommunications services to ensure restoration before any other services during a service outage. TSP restoration priorities must be requested and assigned before a service outage occurs. 2. A provisioning priority is obtained to facilitate priority installation of new telecommunications services during a service outage. Provisioning on a priority basis becomes necessary when an end-user has an urgent requirement for a new NS/EP service that must be installed immediately or by a specific due date that can be met only by a shorter than standard or expedited Company provisioning time frame. As a matter of general practice, existing TSP services will be restored before provisioning new TSP services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC 200 North LaSalle St. Chicago, Illinois 60601 BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 65 SECTION 7 - Telecommunications Service Priority N N 7.2. TSP Request Process A. Restoration To request a TSP restoration priority assignment, a prospective TSP user must: 1. Determine that the user’s telecommunications service supports an NS/EP function under one of the following four TSP categories. National Security Leadership National Security Posture and U.S. Population Attack Warning Public Health, Safety, and Maintenance of Law and Order Public Welfare and Maintenance of National Economic Posture 2. Identify the priority level to be requested for the telecommunications service. The priority level is determined by the end-user's TSP category and service profile. The service profile defines the user's level of support to the portion of the telecommunications service that the user owns and operates, such as Customer premises equipment or wiring. The five levels of priority and seven element groups that define the service profile are contained in the Service User Manual. 3. Complete the TSP Request for Service Users form (SF 315) available on the National Communications System (NCS) website (http://tsp.ncs.gov/). 4. For non-federal users, have their TSP requests approved by a federal agency sponsor. Non-federal users should contact the OPT, at the NCS website (http://tsp.ncs.gov/), for information on identifying a sponsor for TSP requests. 5. Submit the SF 315 to the OPT. 6. Upon receipt of the TSP Authorization Code from the OPT, notify the Company, and include the TSP Authorization Code in any service order to the Company requesting restoration of NS/EP services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC 200 North LaSalle St. Chicago, Illinois 60601 BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 66 SECTION 7 - Telecommunications Service Priority N N 7.2. TSP Request Process (cont’d) B. Provisioning To request a TSP provisioning priority assignment, a prospective TSP user must follow the same steps listed in 7.2.A. above for restoration priority assignment except for the following differences. The user should: Certify that its telecommunications service is an Emergency service. Emergency services are those that support one of the NS/EP functions listed on 7.2.A.1 and are so critical that they must be provisioned at the earliest possible time, without regard to cost to the user. Verify that the Company cannot meet the service due date without a TSP assignment. Obtain approval from the end-user's invocation official to request a provisioning priority. Invocation officials are designated individuals with the authority to request TSP provisioning for a telecommunications service, and include the head or director of a federal agency, commander of a unified/specified military command, chief of a military service, commander of a major military command, or state governor. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC 200 North LaSalle St. Chicago, Illinois 60601 BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 67 SECTION 7 - Telecommunications Service Priority N N 7.3 Responsibilities of the End-User End-users or entities acting on their behalf must perform the following: A. Identify telecommunications services requiring priority. B. Request, justify, and revalidate all priority level assignments. Revalidation must be completed every 2 years, and must be done before expiration of the end-user's TSP Authorization Code(s). C. Accept TSP services by the service due dates. D. Have Customer Premises Equipment (CPE) and Customer Premises Wiring (CPW) available by the requested service due date and ensure (through contractual means or otherwise) priority treatment for CPE and CPW necessary for end-to-end service continuity. E. Pay the Company any authorized costs associated with priority services. F. Report to the Company any failed or unusable services with priority levels. G. Designate a 24-hour point of contact for each TSP request and apprise the OPT. H. Cooperate with the OPT during reconciliation (comparison of NS/EP service information and resolution of any identified discrepancies) and revalidation. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC 200 North LaSalle St. Chicago, Illinois 60601 BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 68 SECTION 9 - Telecommunications Service Priority N N 7.4 Responsibilities of the Company The Company will perform the following: A. Provide TSP service only after receipt of a TSP authorization code. B. Revoke TSP services at the direction of the end-user or OPT. C. Ensure that TSP Program priorities supersede any other telecommunications priority that may be provided (other than control services and order wires). D. Designate a 24-hour point of contact to receive reports of TSP service outages from TSP service users. E. Designate a 24-hour point of contact to coordinate TSP processes with the OPT. F. Confirm completion of TSP service order activity to the OPT. G. Participate in reconciliation of TSP information at the request of the OPT. H. Ensure that all subcontractors complete reconciliation of TSP information with the service vendor. I. Ensure that other carriers supplying underlying facilities are provided information necessary to implement priority treatment of facilities that support NS/EP services. J. Assist in ensuring that priority level assignments of NS/EP services are accurately identified "end-to-end" by providing to subcontractors and interconnecting carriers the restoration priority level assigned to a service. K. Disclose content of the NS/EP TSP database only as may be required by law. L. Comply with regulations and procedures supplemental to and consistent with guidelines issued by the OPT. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho BROADWING COMMUNICATIONS, LLC Idaho P.U.C. Tariff No. 4 Original Page 69 Issued: October 9, 2006 Effective: October 19, 2006 By: Daniel E. Meldazis, Director of Regulatory Affairs Broadwing Communications, LLC SECTION 7 - Telecommunications Service Priority 7.5 Preemption When spare facilities are not available, it may be necessary for the Company to preempt the facilities required to provision or restore a TSP service. When preemption is necessary, non-TSP services may be preempted based on the Company's best judgment. If no suitable spare or non-TSP services are available, the Company may preempt an existing TSP service to restore a TSP service with a higher restoration priority assignment. When preemption is necessary, prior consent of the service user whose service will be preempted is not required; however, the Company will make every reasonable effort to notify the preempted. 7.6. Rates and Charges Non-Recurring Charge Monthly N N TSP Provisioning Priority, per circuit $150.00 $NA TSP Restoration Priority, per circuit $150.00 $30.00 Other applicable rates to above TSP charges: 1) In addition to the TSP charges, Broadwing will pass through any and all off-net (local loop or long-haul) charges. This includes service charges, expedite fees and special off-net TSP charges. 2) The Broadwing TSP charges are in addition to any and all standard Broadwing transport or services charges. 3) If a customer is ordering both Provisioning and Restoration Priority, both TSP charges apply. 200 North LaSalle St. Chicago, Illinois 60601 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING October 19, 2006 Boise, Idaho