Business Telecom LLC dba EarthLink Business.pdf

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Title Page
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

This Price List, Business Telecom, LLC d/b/a EarthLink Business Idaho Price List No. 3,
replaces in its entirety
Business Telecom, Inc. d/b/a EarthLink Business Idaho Price List No. 2

TITLE SHEET

INTEREXCHANGE SERVICES PRICE LIST

OF

Business Telecom, LLC
d/b/a
EarthLink Business

Telephone Number: 800-239-3000

This price list, filed with the Idaho Public Utilities Commission, contains the rates, terms and
conditions applicable to the Resale Telecommunications Services provided by Business Telecom,
LLC d/b/a EarthLink Business within the state of Idaho.

[AS OF OCTOBER 26, 2009, ALL PRODUCTS AND SERVICES CONTAINED IN THIS PRICE LIST
ARE RESERVED FOR CURRENTLY SUBSCRIBED CUSTOMERS AND ARE NO LONGER
AVAILABLE TO NEW CUSTOMERS.]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 8th Revised Page 1
4001 Rodney Parham Road Cancels 7th Revised Page 1
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: October 8, 2019 Effective: November 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

CHECK SHEET

Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes from the original tariff and are
currently in effect as of the date on the bottom of this page.

PAGE REVISION PAGE REVISION PAGE REVISION
Title Original 26 Original 51 5th Rev.
1 8th Rev. * 27 Original 52 5th Rev.
2 5th Rev. 28 Original 53 5th Rev.
3 Original 29 Original 54 5th Rev.
4 Original 30 Original 55 Original
5 Original 31 Original 56 5th Rev.
6 Original 32 1st Rev. 57 Original
7 Original 33 Original 58 5th Rev.
8 Original 34 Original 59 Original
9 Original 35 Original 60 Original
10 Original 36 Original 61 5th Rev.
11 Original 37 Original 62 Original
12 Original 38 5th Rev. 63 5th Rev.
13 Original 39 Original 64 5th Rev.
14 Original 40 Original 65 Original
15 Original 41 Original 66 Original
16 1st Revised * 42 Original 67 Original
16.1 Original * 43 Original 68 1st Rev.
17 2nd Rev. * 44 5th Rev. 69 2nd Rev.
17.1 Original * 45 5th Rev. 70 Original
18 Original 46 5th Rev. 71 Original
19 Original 47 5th Rev. 72 Original
20 Original 48 Original 73 Original
21 Original 49 5th Rev. 74 Original
22 Original 50 Original 75 Original
23 Original
24 Original
25 Original
* - indicates those pages included with this filing

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 2
4001 Rodney Parham Road Cancels 4th Revised Page 2
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

CHECK SHEET, (CONT'D.)

PAGE REVISION PAGE REVISION PAGE REVISION
76 Original 86 Original 97 Original
77 Original 87 Original 98 5th Rev. *
78 Original 88 Original 99 5th Rev. *
79 Original 89 Original 100 5th Rev. *
80 Original 90 Original 101 5th Rev. *
81 Original 91 Original 102 5th Rev. *
82 Original 92 Original 103 5th Rev. *
83 Original 93 Original 104 5th Rev. *
84 5th Rev. * 94 Original 105 5th Rev. *
85 Original 95 Original 106 5th Rev. *
96 Original 107 5th Rev. *

* - indicates those pages included with this filing

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 3
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

TABLE OF CONTENTS

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 4
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SYMBOLS

The following are the only symbols used for the purposes indicated below:

C - Changed regulation.

D - Delete or discontinue.

I - Change Resulting in an increase to a Customer's bill.

M - Moved from another price list location.

N - New

R - Change resulting in a reduction to a Customer's bill.

T - Change in text or regulation.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 5
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

PRICE LIST FORMAT

A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. When a new page is added between pages already in effect, a decimal is added. For example, a
new page added between pages 14 and 15 would be 14.1.

B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These
numbers are used to determine the most current page version on file with the IPUC. For example, the 4th
Revised Page 14 cancels the 3rd Revised Page 14. Consult the Check Page for the page currently in effect.

C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:

2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).1

D. Check Sheets - When a price list filing is made with the IPUC, an updated Check Sheet accompanies the
price list filing. The Check Sheet lists the pages contained in the price list, with a cross reference to the
current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All
revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this
sheet if these are the only changes made to it (i.e., the format, etc. remain the same, just revised revision
levels on some sheets.)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 6
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

APPLICATION OF PRICE LIST

This price list contains the regulations and rates applicable to the provision of intrastate resale common carrier
communications service by Business Telecom, LLC d/b/a EarthLink Business, within the State of Idaho.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 7
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS

Access Number This is the telephone number which a Customer uses to access Company's computer in order
to be connected to Company's system.

Association Discount An additional discount provided to a trade association representing business entities or
individuals within an industry, professional or business classification, or a commercial organization with
affiliated franchises, independent agents, distributors, or multiple commercial representatives or a buying
group not organized solely for the purposes of qualifying for the discounts provided for herein to commercial
associations.

Authorized User A person, firm, corporation or other legal entity which is authorized by the Customer to
utilize or be connected to the service of the Customer. An authorized user is other than an employee, officer
or director of Customer if Customer is a company, and other than a family member of person residing with
Customer if customer is a residential user. Customer is responsible for all charges incurred by Authorized
Users.

Company Business Telecom, LLC d/b/a EarthLink Business.

Customer The natural person or legal entity which orders Service and is responsible for the payment of
charges accruing as a result of using the Service. Customers are divided into commercial and residential
classes, but only for accounting purposes.

Customer Identification Number A numerical code which is assigned to each Customer to enable the
Customer to access Company's Service. A Customer with several Authorized Users may have several
different numerical codes. Customer Identification Numbers are used by the Company both to prevent
unauthorized access to the Service and to identify Customers for billing purposes.

Facilities Company's facilities consist of facilities which Company leases and for which Company renders a
bill for payment to its Customers, whether or not such Facilities are actually owned by Company. Company's
Facilities also include the computerized switching equipment which is used by Company to connect
Customer's local call to a facility provided by an underlying facilities-based long distance Carrier over whose
circuits the Customer's call is routed.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 8
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (CONT'D.)

InterLATA Calls which originate and terminate between points in Local Access Transport Areas (LATAs).
LATAs are large local and regional telephone service areas that are defined pursuant to the 1982 Consent
Decree between the United States Department of Justice and American Telephone and Telegraph Company
and participating Carriers.

IntraLATA Calls which originate and terminate within the same LATA.

Intrastate Calls which originate and terminate between any two points in Alabama. Intrastate calls can be
InterLATA or IntraLATA.

Itemized Billing A billing report which indicates the telephone number to which calls are made and the
duration of each call.

Management Report A billing report which assists management in monitoring calls made by Authorized
Users by listing calls by Customer Identification Numbers and Project Codes.

Mileage In calculating rates based on mileage, the measurement of distance is the air miles between the
offices of the local telephone companies which originate and terminate the calls.

Project Codes A number sequence which is dialed after the Customer Identification Number which is used
by Customer to identify to which project or client a call should be billed.

Special Service Labor and expenditures required by Customer to provide service outside the scope of normal
services. This class of service includes without limitation services whereby Company is required to incur
unusual costs for engineering, purchases, labor or other related costs to provide the Customer-requested
service.

Speed Numbers Telephone numbers stored in Company's switch allow Customer, after accessing the switch,
to push a limited number of buttons on its phone and have the switch dial the requested stored phone number,
eliminating extra digit dialing for Customer.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 9
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS

2.1 Undertaking of the Company

This Price List contains the regulations and charges applicable to direct-dialed and operator-assisted
intrastate resale common carrier communications services provided by the Company between points
within the state of Idaho. Operator-assisted services are furnished subject to the availability of
facilities and subject to the terms and conditions of this Price List.

The Company installs, operates, and maintains the communications services provided hereinunder in
accordance with the terms and conditions set forth under this price list. The Company may act as the
Customer's agent for ordering access connection facilities provided by the local exchange company
when authorized by the Customer, to allow connection of a Customer's location to the Company's
network. The Customer shall be responsible for all charges due for such service arrangement.

The Company's services and facilities are provided on a monthly basis unless otherwise provided,
and are available twenty-four hours per day, seven days per week.

2.2 Use of Service

The Services may be used for any lawful purpose consistent with the transmission and switching
parameters and rules of the facilities utilized in the provision of Service. The Customer shall not
make use of the Services or underlying network:

A. in any way which might reasonably be expected to frighten, abuse, torment, or harass
another;

B. for any purpose in violation of the law;

C. in such a manner as to unreasonably interfere with the use of the Service by any of the
Company’s customers; and/or

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 10
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.2 Use of Service (Cont'd.)

D. to transmit any material which, in the Company’s sole discretion

1. violates any U.S. or state regulation, including material which infringes another’s
intellectual property rights,

2. is threatening or obscene, libelous, defamatory or violates any right of privacy of
another,

3. is discriminatory or otherwise offensive.

2.3 Facilities Used in Provision of Service

2.3.1 The Service is subject to the availability of suitable facilities.

2.3.2 The Customer must obtain an adequate number of access lines for toll free Service to meet
expected demand.

2.3.3 The Customer shall provide for the proper installation, operation and maintenance of the
Customer’s equipment used in connection with the Service and shall ensure that such
equipment is technically and operationally compatible with the Service and in compliance
with all FCC rules and regulations.

2.3.4 The Company may substitute, change or rearrange any equipment, facility or system used in
providing Service at any time.

2.3.5 The Company will deliver the Service(s) to the Customer to the physical address set forth on
an order for the Service(s) and terminate such Service(s) at the recognized point of
demarcation. The point of demarcation shall be the point where the Company’s facilities end
and the Customer’s premises wiring begins. The Company is not responsible for the
Customer’s premises wiring beyond the point of demarcation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 11
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.4 Unauthorized Use

2.4.1 The Customer is liable for all unauthorized and/or fraudulent use of Service by Users and the
Company retains the right to analyze any and all information at its disposal, including credit
surveys, call detail records and any other information to confirm unauthorized use.

2.4.2 The Customer shall pay for unauthorized or fraudulent use of service at the Company’s
highest usage charges applied to network usage and attempted network usage, whether or not
a terminating connection was achieved, plus all costs incurred by the Company to detect,
discover, observe, investigate, analyze, examine and locate the party responsible for
unauthorized or fraudulent use.

2.4.3 The Company reserves the right to temporarily suspend the use of particular Authorization
Codes, or to suspend service to specific locations, when it has a good faith reason to suspect
fraudulent use of its facilities.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 12
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.5 Limitations

2.5.1 Service is offered subject to the provisions of this Price List.

2.5.2 The Company’s liability hereunder shall be limited to credit allowances for service outages
as set forth in 2.10.4 of this Price List. In no event shall the Company be liable to customer
or any third party for any consequential, indirect, special, incidental, punitive or similar
damages, including without limitation, any loss of profit or revenue arising from or related in
any manner to service outages whether or not the Company is aware of the possibility of
such damages.

2.5.3 Except as set forth in this Price List, the Company makes no other, and expressly disclaims
all, warranties or representations, either express or implied, concerning the service or any
content received via the service and expressly disclaims warranties of fitness for a particular
use or purpose, the warranty of merchantability and any other warranty implied by law.

2.5.4 The foregoing limitations shall include, but are not limited to:

A. availability or performance of any systems or related facilities under the control of
or provided by other entities, even if the Company acted as agent in arranging such
facilities or service;

B. content of information passing through its network, including the accuracy or quality
of such information;

C. unlawful or unauthorized use of the Company’s facilities or Service;

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 13
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.5 Limitations (Cont'd.)

2.5.4 (Cont'd.)

D. breach of the privacy or security of communications transmitted over the
Company’s facilities;

E. changes in any of the facilities, operations or procedures of the Customer that render
any equipment, facilities or service provided by the Company obsolete or require
modification or alteration of such equipment, facilities or service or otherwise affect
its use or performance;

F. any intentional, wrongful act of a the Company employee when such act is not
within the scope of the employee’s responsibilities for the Company and/or is not
authorized by the Company.

G. any representations made by the Company employees that do not comport or are
inconsistent with the provisions herein;

H. any non completion of calls due to network busy conditions; and

I. any calls not actually attempted to be completed during any period that Service is
unavailable.

The Company’s entire liability for any claims, loss, damages or expenses from any cause
whatsoever shall not exceed the sums actually paid to the Company by the Customer for the
Service giving rise to the claim.

2.5.5 The above price list language does not constitute a determination by the Commission that a
limit of liability imposed by the Company should be upheld in a court of law. Acceptance for
filing by the Commission recognizes that it is a court's responsibility to adjudicate
negligence and consequential damage claims. It is also the court's responsibility to determine
the validity of the exculpatory clause.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 14
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.6 Indemnification

Claims against the Company, its directors, officers, employees, representatives and agents who will
be held harmless from any and all claims, demands, activities, suits, actions, losses, costs, damages,
liabilities, expenses (including court costs, expenses and attorneys’ fees) (“Claims”) incurred by the
Company that arise from or incident to any act, negligence or omission on the part of the Customer
with respect to the Customer’s duties hereunder or any conduct of the Customer or employee or
representative of the Customer outside the scope of the Customer’s Agreement with the Company
and/or this Price List. The Company shall be indemnified and held harmless by the Customer as a
result of:

2.6.1 Claims for slander, defamation, invasion of privacy; infringement of copyright or patent;
unauthorized use of any trademark, tradename, or service mark; unfair competition;
interference with contract, proprietary or creative right; or any other injury to any person,
property or entity arising from the material, data, information or content revealed to, or
transmitted, processed, handled, or used by, Company under this Price List.

2.6.2 Claims for damage to an Authorized User's or third party's premises resulting from
furnishing service by Company when the damage is not a result of the negligent or willful
acts of Company.

2.6.3 Claims resulting from an act or omission of Customer or Authorized Users.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 15
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements

2.7.1 Payment for Service

A. The requirements listed below apply to all Customers of the Company. See Section
2.7.3 for special payment arrangements applicable to Residential and Student
Customers.

B. The Customer is responsible for payment of all Services and facilities, including,
calls or Service originated at the Customer’s number(s), originated by use of calling
cards or the Company assigned special billing numbers, and for all installation
charges, special charges and surcharges, recurring monthly fees assessed by
authorized regulatory agencies or third parties from whom the Company obtains
facilities to provide the Services, and all excise, sales, use or similar taxes imposed
by any local, state or federal government, including assessments for government-
initiated social objectives.

C. The Customer shall not attempt to avoid payment by fraudulent means or devices,
schemes, false or invalid numbers, or false calling or credit cards, including, but not
limited to, rearranging, tampering with, or making connections not authorized by the
Company to any Service or component used to furnish Service, or using Toll Free
Service with the intent of gaining access to a the Customer’s outbound calling
capabilities on an unauthorized basis.

D. The Customer shall render payment in the amount of and on or before the date stated
on the invoice.

E. The Company’s sole liability with respect to the Customer’s overpayment, for
whatever reason, is limited to a credit in the amount of the overpayment.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 1st Revised Page 16
4001 Rodney Parham Road Cancels Original Page 16
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: October 8, 2019 Effective: November 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements (Cont'd.)

2.7.1 Payment for Service (Cont'd.)

F. If the Customer pays via bank draft or credit card draft, the Customer’s account
will be drafted within 14 days after the conclusion of the billing cycle for the full
amount due. In order to cancel a bank draft or credit card draft written notification
must be received by the Company at least ten (10) business days prior to the
conclusion of the Customer’s current billing cycle. Upon receipt of notice to cancel
a bank draft or credit card draft, the Customer permits the Company to make all
credit inquiries necessary to make a determination regarding the extension of credit
terms to the Customer and the Company reserves its right to require security
deposits pursuant to Section 2.8.

G. Convenience Fee

In the event a business customer makes a one-time or recurring payment using a
credit card, a Convenience Fee Charge may apply. Any payments for a deposit or
advance payment to establish new service are excluded from the Convenience Fee
Charge. This charge does not apply to residential customers or to business
customers that make payment using their financial institution’s bill payment
service, customers with negotiated contracts that do not allow the assessment of
this fee, or customers without a computer. This fee will be assessed at the point of
payment and will not appear on the Customer's invoice.

Some material previously found on this page is now found on Page 16.1

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 16.1
4001 Rodney Parham Road
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: October 8, 2019 Effective: November 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements (Cont'd.)

2.7.2 Billing and Collection of Charges

The Customer is responsible for payment of all charges incurred by the Customer or other
users for services and facilities furnished to the Customer by the Company.

A. When billing is based upon Customer usage, usage charges will be billed monthly
for the preceding billing period.

B. When service does not begin on the first day of the month, or end on the last day
of the month, the charge for the fraction of the month in which service was
furnished will be calculated on a pro rata basis. For this purpose, every month is
considered to have thirty (30) days.

C. The Customer must notify the Company of any disputed items on an invoice within
sixty (60) days of the date of the invoice. The Customer must provide written
notice to the Company of a dispute with respect to the amounts invoiced within
sixty (60) days of the date of the invoice.

Material now found on this page was previously found on Page 16

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 2nd Revised Page 17
4001 Rodney Parham Road Cancels 1st Revised Page 17
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: October 8, 2019 Effective: November 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements (Cont'd.)

2.7.2 Billing and Collection of Charges (Cont'd.)

D. If the Customer and the Company are unable to resolve the dispute to their mutual
satisfaction, the Customer may file a complaint with the Idaho Public Utilities
Commission in accordance with the Commission's rules of procedure. The address
of the Commission is as follows:

Idaho Public Utilities Commission
472 West Washington
Boise, ID 83720-0074

E. Billing of the Customer by the Company will begin on the Service Commencement
Date, which is the day on which the Company notifies the Customer that the
service or facility is available for use, except that the Service Commencement Date
may be postponed by mutual agreement of the parties, or if the service or facility
does not conform to standards set forth in this Price List or the Service Order.
Billing accrues through and includes the day that the service, circuit, arrangement
or component is discontinued.

F. If any portion of the payment is not received by the Company by the due date on
the invoice, or if any portion of the payment is received by the Company in funds
that are not immediately available upon presentment, then a late payment charge
of 1.5% per month for Customers per month shall be due to the Company. A late
payment charge is not applicable to subsequent rebilling of any amount to which a
late payment charge has already been applied. Late payment charges are to be
applied without discrimination.

Some material previously found on this page is now found on Page17.1

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 17.1
4001 Rodney Parham Road
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: October 8, 2019 Effective: November 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements (Cont'd.)

2.7.2 Billing and Collection of Charges (Cont'd.)

F. (Cont’d.)

A Collection Fee in addition to the Late Payment Charge of one- and one-half
percent (1.5%) of the unpaid balance will be applied to the accounts of business
subscribers with any unpaid balance when the previous month’s bill has not been
paid in full prior to the next billing date.

Unpaid Balance Collection Fee
$0 - $50 $10.00
$50.01 - $150 $12.50
$150.01 - $350 $15.00
$350.01 - $500 $20.00
$500.01 - $1000 $25.00
$1000.01 - $3000 $30.00
$3000.01 - $5000 $40.00
Over $5000 $55.00

G. Duplicate Bills

A Duplicate Bill Charge will be applied upon a Customer’s request for a duplicate
copy of the telephone bill. The Company will assess this charge based on an
individual case basis (ICB). Requests for duplicate bills can be made either
verbally or in writing.

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 18
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.7 Payment Arrangements (Cont'd.)

2.7.3 Special Billing Arrangements for Residential and Student Customers

Residential Customers shall render payment by using one of the Company's Preferred
Payment Methods. Customers that do not utilize a Preferred Payment Method shall bear a
monthly processing fee at the lesser of $5.00 or the maximum rate permitted by law.
Students shall render payment by using one of the Company's Required Payment Methods
below:

A. Preferred Payment Methods for Residential Accounts:

1. Automatic Bank Draft – Payment on account is automatically charged to
Customer's chosen bank account on or before Day 24 after the date of the
invoice.

2. Automatic Credit Card Payment – Payment on account is automatically
charged to Customer's chosen credit card on or before Day 24 after the date
of invoice.

3. Electronic Payment – Payment on account is made by the Customer through
the Company Electronic Payment System on or before Day 24 after the date
of the invoice.

B. Required Payment Methods for Student Accounts:

1. Automatic Bank Draft – Payment on account is automatically charged to
Customer's chosen bank account on or before Day 24 after the date of
invoice.

2. Automatic Credit Card Payment – Payment on account is automatically
charged to Customer's chosen credit card on or before Day 24 after the date
of invoice.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 19
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.8 Deposits/Advance Payments

2.8.1 Customers unable to establish or maintain their credit worthiness will be required to furnish a
deposit in an amount up to the maximum allowed by Commission rules for Service.

2.8.2 The Company reserves the right to periodically review the Customer’s credit worthiness and
credit terms.

2.8.3 The Company also reserves the right to change credit terms and conditions based on the
Customer’s payment history and credit worthiness. The Company shall provide the Customer
with ten (10) days written notice prior to a change in terms and conditions of service.

2.8.4 If no maximum deposit has been established by law, the Customer will be required to furnish
a deposit or advance payment in an amount based upon two (2) month’s estimated usage.

2.8.5 The Company will pay interest on such deposit or advance payment at the rate established by
the Commission.

2.8.6 The establishment of credit shall be governed by Commission rules.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 20
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.9 Service Changes

If the Customer requests to move the location to which the Company provides Service and/or
requests changes to an existing Service provided by the Company, the Company will provide Service
to the new location and/or accommodate the change in Service to the extent it is technically and
economically feasible to do so, as determined in the sole discretion of the Company. To request a
move of Service from an existing location to a new location, Customer must contact the Company’s
Customer Care at least 45 days prior to the move. In the event of a move of the location to which the
Company provides Service, one or more of the following charges may apply:

2.9.1 Move Fee as delineated in Section 4.5;

2.9.2 any out of pocket costs incurred by the Company as a result of the termination of the
Services(s) either as a result of a move or a change; and/or

2.9.3 any increase in rates allowed by applicable law.

In addition, the Company may require the Customer to sign a new Term Plan Agreement for Service
in the new location.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 21
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.10 Interruption of Service

2.10.1 The Customer shall notify the Company immediately in the event of any interruption in
Service and shall assist the Company in restoring the Service. The Customer shall notify the
Company immediately of its desire to receive a credit allowance for such interruption.

2.10.2 No credit shall be allowed for interruptions that result from the Customer’s fault or the
Company’s testing or regularly scheduled maintenance or for any reason that constitutes
Force Majeure as defined in Section 2.15.

2.10.3 For purposes of credit computation, every month shall be considered to have 720 hours.

2.10.4 No credit shall be allowed for an interruption of a continuous duration of less than two (2)
hours.

2.10.5 The Customer shall be credited for an interruption of two (2) hours or more at the rate of
1/720th of the monthly charge for the facilities affected for each hour that the interruption
continues.

2.10.6 This credit applies only to monthly recurring charges and does not affect any charges based
upon the Customer’s actual usage of the Service(s). This credit applies against future service
only and shall not reduce the amount of any outstanding balance. All limitations of liability
shall apply to the total of all credits issued.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 22
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.11 Term Plan Agreements

The initial term of the Term Plan Agreement shall be set forth on such Term Plan Agreement. Upon
expiration of the Initial Term, the Term Plan Agreement shall automatically renew on the same terms
and conditions (including, without limitation, the rates) for successive one (1) year terms unless
either party notifies the other of its intention to terminate the Term Plan Agreement at the end of the
initial term or renewal term, as the case may be, which such notice shall be in writing and provided to
the other party at least sixty (60) days prior to the expiration of the initial term or the renewal term, as
the case may be. In the event of such notice, the Term Plan Agreement shall terminate upon the
expiration of the initial term or renewal term, as the case may be. The notice must be in the form of a
letter, facsimile or e-mail. The Customer shall notify the Company in writing if the Customer contact
person is changed. The Company reserves the right to reject any Customer termination request
received from any person other than the designated Customer contact person.

2.12 Refusal of Service

The following may not constitute cause for refusal of service to a present or prospective customer:

A. failure of a prior customer to pay for service at the premises to be serviced;

B. failure to pay for a different class of service for a different entity;

C. failure to pay directory advertising charges.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 23
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service

2.13.1 Cancellation by the Customer without Cause

The Customer’s rates and discounts, if any, are provided to the Customer in exchange for the
Customer’s commitment to obtain the Services for the agreed upon term of the Term Plan
Agreement. If the Customer terminates all or any part of the Services obtained under the
Term Plan Agreement prior to the expiration of the Initial Term or any Renewal Term then
in effect for any reason other than Cause (as set forth in the following 2.13.3 below, then, in
addition to payment for all Services rendered through the effective termination date, the
Customer shall be liable to the Company for, and not as a penalty, an amount equal to the
sum of all of the following that apply to the Service(s) terminated by the Customer;

A. if the Service terminated is switched long distance, a charge equal to the greater of
the following:

1. 100% of the minimum monthly usage commitment, if any, multiplied by the
number of months remaining in the Initial Term or the Renewal Term then
in effect

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 24
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.1 Cancellation by the Customer without Cause (Cont'd.)

B. for each other Service that is terminated, a charge equal to the greater of the
following:

1. 100% of the sum of the minimum monthly usage commitment, if any, and
any monthly recurring charge applicable to the Service terminated,
multiplied by the number of months remaining in the Initial Term or the
Renewal Term then in effect

C. In addition, the Company shall be entitled to the cost of collection of the forgoing
amounts including, without limitation, court costs, reasonable attorney’s fees and
interest on past due amounts.

Where the Customer received reduced rates or a discount because the Customer
subscribed to more than one Service, the Customer’s termination of one Service may
result in the forfeiture of the Customer’s reduced rates or discount for that Service or
Services that are not terminated, and the Customer shall be liable to the Company
for the amount of discount received by the Customer for the period from the
beginning of the term of the Agreement for such Services up to and including the
effective date of the termination of the Service or Services terminated.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 25
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.2 Cancellation by the Customer with Cause

A customer may have his service disconnected upon written notice to Carrier. The Carrier
will hold the customer responsible for payment of all bills for service furnished until the
cancellation date specified by the customer or until the date written cancellation notice is
received, whichever is later.

In the event (i) the Company fails to substantially cure any material default or failure of
performance within thirty (30) days after the Company’s receipt of the Customer’s written
notice describing with reasonable specificity such alleged material default or failure of
performance, or (ii) if such default cannot be cured within such thirty (30) day period and the
Company does within such thirty (30) day period commence such acts as shall be reasonably
necessary to substantially cure the default and/or does not diligently complete such acts
within a reasonable time, the Customer may terminate the Service(s) for Cause by giving the
Company a written notice of termination within fifteen (15) days after the expiration of said
thirty (30) day period or such reasonable time period in the event of (ii), above. If the
Customer is receiving multiple types of Services, or receiving Services at multiple locations,
the Customer’s right to terminate Service(s) as set forth in this section shall be limited to
termination of the affected Service(s) only or at the affected location(s) only.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 26
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.3 Cancellation by the Company

A. Upon such notice as is required by the governing regulatory the Company may
refuse, terminate, discontinue or limit the use of Service (either temporarily or
permanently) to the Customer or withhold the provision of ordered or contracted
Service, without liability to the Customer:

1. if any balance is past due;

2. if the Customer exceeds its credit limit, as established during the initial
order process, and does not cure within the applicable notice period
referenced above in this section after receipt of such notice, which such
notice may be by phone, mail, fax or e-mail;

3. when necessitated by conditions beyond the Company’s control;

4. for violation of any of the provisions contained in this Price List and/or the
Customer’s Agreement with the Company, including the Terms and
Conditions;

5. for violation of any law, rule, regulation or policy of any governing
authority having jurisdiction over the Service; or

6. by reason of any order or decision of a court, public service commission or
federal regulatory body or other governing authority prohibiting the
Company from furnishing the Service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 27
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.3 Cancellation by the Company (Cont'd.)

B. In addition, the Company may immediately and without notice terminate and/or
block Services without incurring liability to the Customer for the following reasons:

1. fraud committed by the Customer or a user of the Customer’s Service;

2. if the Customer refuses to furnish information or furnishes false information
essential for billing by the Company or for the Company’s determination of
the Customer’s credit worthiness;

3. the Customer indicates that the Customer will not comply with a request
from the Company for security for the payment of Services;

4. the Customer has received notice of cancellation from the Customer’s local
Service provider; or

5. the Customer’s usage exceeds parameters, as defined in Section 2.13.3.A.2
above, based on historical usage by the Customer.

In the event the Company permanently terminates Service to the Customer under this
section, any agreement between the Customer and the Company, including Terms and
Conditions, shall terminate as set forth in Section 2.13.1 for all Services terminated under
this Section.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 28
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.4 Cancellation as a result of a change in local service provider

The Customer shall notify the Company if the Customer changes its local service provider
for any reason, including, without limitation, as a result of a change in physical location. If
the Customer obtains only long distance service from the Company, upon a change of local
service provider by the Customer, the Company reserves the right to terminate long distance
service to the Customer upon thirty (30) days written notice to the Customer. In the event the
Company exercises its right to terminate long distance service to the Customer because the
Customer changes its local service provider, the Customer shall be liable to the Company
only for payment of long distance service provided up to and including the effective date of
termination of such long distance service and shall not be liable for any liquidated damages
with respect to such long distance service only.

2.13.5 Final Invoice

Upon termination, the Company shall forward a final invoice to the Customer, which such
invoice will include, without limitation, all charges (including, without limitation, recurring
charges) incurred up to the effective termination date and all applicable liquidated damages.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 29
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.13 Cancellation of Service (Cont'd.)

2.13.6 Company Contact Information for Cancellation

The Customer shall use the following addresses for cancellation and disconnect requests
only:

A. Toll Free– 800-239-3000

B. Email – [e-mail]

C. US Mail – Business Telecom, LLC d/b/a EarthLink Business, Customer Support,
PO Box 1301 Arab, AL 35016.

D. Such request shall include all of the following that apply:

1. an itemized list of the Service(s) that Customer wishes to disconnect;

2. the Customer’s account number;

3. affected circuit ID’s;

4. affected telephone numbers; and,

5. the Customer contact information (i.e., name, address, telephone number,
fax number, and email address).

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 30
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.14 Restoration of Service

2.14.1 Service suspended by the Company and later restored, will be subject to a $50.00
reconnection fee. Service disconnected by the Company and later re-installed, will be subject
to all applicable installation charges, and the Customer will pay such charges prior to
reinstallation of service.

2.14.2 The use and restoration of certain telecommunications services in emergencies shall be in
accordance with the priority system specified in Part 64, Subpart D of the Rules and
Regulations of the Federal Communications Commission.

2.15 Force Majeure

The Company’s performance hereunder shall be excused in the event of any delay or failure of
performance or equipment due to causes beyond the Company’s control, including, but not limited to,
acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes, national emergencies,
insurrections, riots, wars, or other civil commotions, strikes, lockouts, work stoppages or other labor
difficulties, criminal actions taken against the Company, cable cuts, unavailability, failure,
interruption or capacity limitations of telecommunications facilities or transmission links (digital or
analog) and any law, order, regulation or other action of any governing authority or agency thereof.

2.16 Disconnection of Existing Service(s) and Vendor Change(s)

The Customer is responsible for disconnection of services with the Customer’s existing
telecommunications provider. The Company is not responsible for any fees or other charges assessed
against the Customer by the Customer’s existing provider for termination of service obtained from
such provider or the Customer’s failure to terminate services with such provider. In addition, the
Customer is responsible for all charges assessed by the Customer’s phone system vendor and other
third parties incurred in connection with the installation or alteration of the Company Services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 31
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.17 Assignments

The Customer may not transfer or assign the Customer’s Agreement with the Company, including the
Terms and Conditions, or use of any of the Services (including resale and subtending of Internet
service) without the written consent of the Company, which such consent shall be at the sole and
absolute discretion of the Company. All regulations and conditions contained in this Price List shall
be binding on the Customer and his/her respective personal and legal representatives, successors and
permitted assigns.

2.18 Special Service

Labor and expenditures required by Customer to provide service outside the scope of normal
services. This class of service includes, without limitation, services whereby Company is required to
incur unusual costs for engineering, purchases, labor or other related costs to provide the Customer-
requested service.

2.19 Modification

Company reserves the right to modify its rates and service policies at any time, subject to submitting
a copy of the modification to the Idaho Public Utilities Commission and compliance with applicable
notification requirements.

2.20 Taxes and Other Charges

All state and local taxes (i.e., gross receipts tax, sales tax, municipal and county utilities tax) are
listed as separate line items, are not included in the quoted rates, and are the responsibility of the
Customer. The Customer is also responsible for the payment of any use, excise, access, franchise and
license fees or other local, state and federal taxes, charges or surcharges (however designated)
excluding taxes on the Company's net income, imposed on or based upon the provision, sale or use of
services. Any taxes imposed by a local jurisdiction will only be recovered from those Customers
located in the affected jurisdiction. It shall be the responsibility of the Customer to pay any such taxes
that subsequently become applicable retroactively.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 1st Revised Page 32
4001 Rodney Parham Road Cancels Original Page 32
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 2 - RULES AND REGULATIONS (CONT'D.)

2.21 Designation of Company Contact

The Customer is required to designate a contact person to the Company who is empowered to
transact all correspondence with the Company regarding the Customer's account. Specifically, the
Customer Contact will be responsible for corresponding with the Company on all moves, adds,
changes, disputes and cancellation requests. The Company will neither accept nor be bound by any
request not submitted by the specified Company Contact. Any change by the Customer pertaining
to the Company Contact must be provided to the Company in either written or verbal format.

2.22 Exculpatory Clause

The above price list language does not constitute a determination by the Commission that a limit
of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by
the Commission recognizes that it is a court's responsibility to adjudicate negligence and
consequential damage claims. It is also the court's responsibility to determine the validity of the
exculpatory clause.

2.23 Payphone Surcharge

In order to recover the Company's expenses to comply with the FCC's pay telephone compensation
plan effective on October 7, 1997 (FCC 97-371) and amended by Report and Order released August
12, 2004 (FCC 04-182), an undiscountable per call charge is applicable to all interstate, intrastate
and international calls that originate from any domestic pay telephone used to access the Company's
services. The Public Pay Telephone Surcharge, which is in addition to standard rates, terms and
pricing guide usage charges and any applicable service charges and surcharges associated with the
Company's service, applies for the use of the instrument used to access the Company service and
is unrelated to the Company's service accessed from the pay telephone.

Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and other interexchange carriers. The Public Pay Telephone Surcharge
applies to the initial completed call and any reoriginated call (i.e., using the "#" symbol).

Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay telephone coding
digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone
Surcharge may be billed on a subsequent invoice after the Company has obtained information from
a carrier that the originating station is an eligible pay telephone.

The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which
the Customer pays for service by inserting coins during the progress of the call.

Rate per Call $3.00 (I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 33
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 3 - DESCRIPTION OF SERVICE

3.1 General

The Company provides direct dialed, travel card and operator assisted long distance
telecommunications services originating and terminating within the State of Idaho. Rates for these
services may vary by product type, call duration, mileage and time of day. All the Company services
are available 24 hours a day, seven days a week.

3.2 Timing of Calls

Long distance charges are based on the actual usage of the Company's network. Chargeable time
begins when the called party answers, or when the billed party of a collect or person call accepts the
charges. Chargeable time ends when either party disconnects.

Minimum call durations and rounding of usage measurements for billing purposes are specified in
Section 4 of this Price List for each service provided by the Company.

Computation of Charges

For the computation of charges, the duration of each call is measured and rounded up to the
applicable billing increment, then multiplied by the applicable rate and if the computed charge
for any individual call results in a fraction of a cent, the fraction is then rounded up to the next whole
cent on a per call basis. For example, a service may provide that each call will be charged a minimum
of 18 seconds and thereafter timed in 6-second increments; therefore, under this example, a 10-
second call will be rounded up to 18 seconds (0.3 minutes), and a 44-second call will be rounded up
to 48 seconds (0.8 minutes). If, after multiplying the billing increment by the applicable rate, the
computed charge for an individual call results in a fraction of a cent, the fraction is rounded up to the
next whole cent (for example, $1.523 would round up to $1.53). Once the charge for each call is
computed as described above, the calls are summed on the Customer's invoice.

There is no billing applied for incomplete calls.

The appropriate rates apply for day, evening and night/weekend calls based on the following chart.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 34
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 3 - DESCRIPTION OF SERVICE (CONT'D.)

3.2 Timing of Calls (Cont’d.)

The appropriate rates apply for Peak and Non-Peak calls based on the following chart.

* - to but not including

The evening rates apply to the holidays listed below unless a lower rate normally applies:

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 35
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 3 - DESCRIPTION OF SERVICE (CONT'D.)

3.3 Calculation of Distance

Usage charges for all mileage sensitive products are based on the airline distance between rate centers
associated with the originating and terminating points of the call.

The airline mileage between rate centers is determined by applying the formula below to the vertical
and horizontal coordinates associated with the rate centers involved. The Company uses the rate
centers and associated vertical and horizontal coordinates that are produced by Bell Communications
Research in the NPA-NXX V & H Coordinates Tape and Bell's NECA Tariff No. 4.

Formula:

10
H -H + V - V 22 1221

3.4 Directory Assistance

This service is provided on a pass-through basis to a carrier offering directory assistance. Billing is
provided by Company at a flat rate per call provided the Customer dials Directory Assistance using
the Company switch. Charges for Directory Assistance shall not be applied to subscribers who are
blind or physically handicapped to the extent they are unable to use the telephone directory.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 36
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 3 - DESCRIPTION OF SERVICE (CONT'D.)

3.5 BTI One Plus Services

BTI One Plus Services are available for business and residential customers who; 1) subscribe their
local access lines to the Company's network, 2) dial the Company's access code to gain access to the
Company network, or 3) purchase dedicated access facilities from other service providers to connect
their premises to the Company's network facilities.

BTI One Plus Services are listed in Section 4 following. The minimum and additional billing
increments, as well as any applicable recurring and nonrecurring charges are provided for each
specific service.

3.6 EarthLink Business Travel Card Services

EarthLink Business Travel Card Service permits customers to place calls using the Company's
service when away from their primary place of business or residence. Callers must dial an "800"
access code and individual identification number to use the service.

EarthLink Business Travel Card Services are listed in Section 4 following. The minimum and
additional billing increments, as well as any applicable per call service charges are provided for each
specific service.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 37
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 3 - DESCRIPTION OF SERVICE (CONT'D.)

3.7 EarthLink Business Operator Services

EarthLink Business Operator Services are available to subscriber locations which offer their
telephones for the use of the transient public. EarthLink Business provides the following billing
arrangements for End Users of EarthLink Business's Operator Services:

3.7.1 Customer Dialed Calling/Credit Card

This is a service whereby the end user dials all of the digits necessary to route and bill the
call without any operator assistance. Such calls may be billed either to a telephone company
issued calling card or a commercial credit card.

3.7.2 Operator Station

This is a service whereby the caller places a non-person-to-person call with the assistance of
an operator (live or automated). When placing an operator station call, the caller is connected
to a non-specified individual at the terminating end. Such calls may be billed to a calling
card, credit card, the called number (collect) or a valid third party telephone number.

3.7.3 Person-to-Person

This is a service whereby the person originating the call specifies to EarthLink Business's
operator a particular person to be reached, or a particular person, station, room number,
department, or office to be reached through a PBX attendant. Person-to-person calls may be
billed to a calling card, credit card, the called number (collect) or a valid third party
telephone number.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 38
4001 Rodney Parham Road Cancels 4th Revised Page 38
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES

The rates provided in Section 4 apply to Customers that are currently in a Service Term agreement with
the Company. All Customers being provided Month to Month services through an expired service term
or who have never had a contractual relationship with the Company will find the rates for their specific
out of contract services in Section 7 - Non-Term Rates.

4.1 General

In addition to charges based on usage, the following charges will apply to all classes of Customers.

1. Additional Customer Identification Numbers: Free
2. Project Codes:
Installation Monthly
Unrestricted $0.00 $0.00
Restricted $10.00 $24.15 (I)
3. Management Reports: Free

4.2 Directory Assistance

This service is provided on a pass-through basis to a carrier offering directory assistance. Billing is
provided by Company at a flat rate per call provided the Customer dials Directory Assistance using
the Company switch.

Customers who have a visual or physical disability that prevents use of a telephone directory are
exempt from the charges of Directory Assistance calls for up to and including 50 calls per month.
This exemption applies to calls billed to one residential telephone line per Customer certified by
the Local Exchange Carrier as disabled and applies to Directory Assistance calls for personal use
only. Calls in excess of 50, where billing is available, will be billed the tariffed Directory Assistance
charges set forth below. Proof of certification is required.

Directory Assistance, per call: $1.99

4.3 Promotional Rates

From time to time, Company may offer Promotional Rates. Promotional Rates will be offered on a
non-discriminatory basis and shall be filed with the Commission for review at least 14 days prior
to implementation.

Any marketing efforts will clearly indicate to the potential customers the nature of the transaction
which is being offered. Materials submitted to prospective customers will clearly indicate that those
customers will be changing their long distance carrier if they accept such solicitation.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 39
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.4 Referral Program

Monthly recurring charges may be waived for new Customers who provide the Company with five
(5) new Customer referrals within 90 days of subscribing.

4.5 Move Fee

Move Fee $1,000.00

4.6 Returned Check Charge

A return check charge in an amount consistent with applicable state law will be assessed for all
checks returned by a bank or other financial institution for: Insufficient or uncollected funds, closed
account, apparent tampering, missing signature or endorsement, or any other insufficiency or
discrepancy necessitating return of the instrument at the discretion of the drawee bank or other
financial institution.

A fee of $20.00 will be charged for returned checks.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 40
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.7 Exemptions and Special Rules

4.7.1 Discounts for Hearing Impaired Customers

A telephone toll message which is communicated using a telecommunications device for the
deaf (TDD) by properly certified hearing or speech impaired persons or properly certified
business establishments or individuals equipped with TDDs for communicating with hearing
or speech impaired persons will receive, upon request, credit on charges for certain intrastate
toll calls placed between TDDs. The credit to be given on a subsequent bill for such calls
placed between TDDs will be equal to applying the evening rate during business day hours
and the night/weekend rate during the evening rate period.

4.7.2 Directory Assistance for Handicapped Persons

There is no charge for Directory Assistance for calls from handicapped persons. Such
persons must contact the Company for credit on their directory assistance calls.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 41
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.8 Econocall Service

Econocall Service is the basic long-distance service offered to business and residential Customers.
The following charges will apply to all Econocall Service Customers.

4.8.1 Installation Charge: Not applicable

4.8.2 Monthly Access: $0.00

4.8.3 Minimum Billing Increment: 1 minute

4.8.4 Additional Billing Increment: whole minutes

4.8.5 Per Minute Usage Charges:

A. Intrastate Per Minute Rates:

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 42
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.8 Econocall Service (Cont’d.)

4.8.6 Discounts:

Discounts based on dollar volume are available as follows:

4.8.7 Other:

TDD Discount

A telephone toll message which is communicated using a telecommunications device for the
deaf (TDD) by or to properly certified hearing or speech impaired persons or properly
certified business establishments or individuals equipped with TDDs for communication
with hearing or speech impaired persons will receive, upon request, credit on charges for all
intrastate toll calls placed between TDDs. The credit will be limited to usage charges and
will be given on a subsequent bill.

TDD Discount: 50%

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 43
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.9 Travel Service

Travel Service allows Customers to initiate calls within the State of Idaho using a touchtone
telephone. It involves dialing an access number (local or 800), followed by the Customer's
authorization code (Customer Identification Number), and then the called number.

4.9.1 Installation Charge: Not applicable

4.9.2 Monthly Access: $0.00

4.9.3 Minimum Billing Increment: 30 seconds

4.9.4 Additional Billing Increment: 6 seconds

4.9.5 Per Minute Usage Charges:

Per call initiation charge: $0.60

4.9.6 Discounts:

Not applicable.

4.9.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 44
4001 Rodney Parham Road Cancels 4th Revised Page 44
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.10 Dial WATS Service

Charges for Intrastate Dial WATS Service depend on whether the Customer is using the Service as
an adjunct to Interstate Dial WATS I or Intrastate Dial WATS II. Charges are the same regardless
of whether the Customer uses 1+ Service.

4.10.1 Installation Charge: Not applicable.

4.10.2 Monthly Access: $132.78 Dial WATS I (I)
$26.55Dial WATS II (I)

4.10.3 Minimum Billing Increment: 30 seconds

4.10.4 Additional Billing Increment: Six seconds

4.10.5 Per Minute Usage Charges:

Mileage Range Day Evening Night
Dial WATS I $0.1900 $0.1520 $0.0950

Dial WATS II $0.1750 $0.1400 $0.0970

4.10.6 Discounts:

Volume Discount is offered on any monthly bill which has total usage charges for Dial
WATS I and Dial WATS II.

Dollar Volume
Discount From To
$2,500 $2,500 + 10%

4.10.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 45
4001 Rodney Parham Road Cancels 4th Revised Page 45
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019

INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.11 Premier WATS I

4.11.1 Installation Charge: Not applicable

4.11.2 Monthly Access: $26.55 (I)

4.11.3 Minimum Billing Increment: 30 seconds

4.11.4 Additional Billing Increment: 6 seconds

4.11.5 Per Minute Usage Charges:

Intrastate Per Minute Rates:

Mileage Range Day Evening Night
All Miles $0.2100 $0.1575 $0.1050

4.11.6 Discounts: Applies to interstate and intrastate calls.

Dollar Volume Incremental
Discount From To
$0.00 $100.00 0%
$200.00 $1,000.00 7%
$1,001.00 over 15%

4.11.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 46
4001 Rodney Parham Road Cancels 4th Revised Page 46
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.12 Premier WATS II

4.12.1 Installation Charge: Not applicable

4.12.2 Monthly Access: $26.55 (I)

4.12.3 Minimum Billing Increment: 30 seconds

4.12.4 Additional Billing Increment: 6 seconds

4.12.5 Per Minute Usage Charges:

Intrastate Per Minute Rates:

Mileage Range Day Evening Night
All Miles $0.1950 $0.1870 $0.1770

4.12.6 Discounts:

Applies to interLATA and intraLATA calls.

Dollar Volume Incremental
Discount From To
$0.00 $100.00 0%
$101.00 $500.00 5%
$501.00 $1,500.00 10%
$1,501.00 $5,000.00 15%
$5,001.00 $5,001.00 + 20%

4.12.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 47
4001 Rodney Parham Road Cancels 4th Revised Page 47
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.13 Unlimited WATS

Unlimited WATS is a dedicated access service offering six second incremental billing, with
itemized billing available.

4.13.1 Installation Charge:

A. $140.00 per line within 25 miles of POP site

B. Over 25 miles on individual case basis

4.13.2 Monthly Access: $331.88 per line (I)

4.13.3 Minimum Billing Increment: 30 seconds

4.13.4 Additional Billing Increment: 6 seconds

4.13.5 Per Minute Usage Charges:

Day Evening Night
$0.1450 $0.1200 $0.0900

4.13.6 Discounts:

Dollar Volume
Discount From To
$0.00 $5,000.00 0%
$5,000.01 $7,500.00 5%
$7,500.01 $10,000.00 7%
$10,000.01 $12,250.00 10%
$12,250.01 $15,000.00 12%
$15,000.01 $15,000.01 + 15%

4.13.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 48
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.14 Association Discount

Commercial Association members who subscribe to any of the Company's services will receive a
discount on the member's regular monthly statement based on the collective toll (day, evening, or
night) usage billings of all Association members. The discount will be in accordance with the
schedule shown below.

The applicable processing fee for new customers will be waived for Association members who
become Company Customers.

Monthly service charges, access charges or other applicable charges will remain in effect.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 49
4001 Rodney Parham Road Cancels 4th Revised Page 49
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.15 Premier 1 WATS Service

4.15.1 Installation Charge: Not applicable

4.15.2 Monthly Access: $26.55 (I)

4.15.3 Minimum Billing Increment: 30 seconds

4.15.4 Additional Billing Increment: 6 seconds

4.15.5 Per Minute Usage Charges:

Intrastate calling:

Dollar Volume Per Minute
Rate From To
$0 $500 $0.1800
$501 $1,500 $0.1700
$1,501 1,501 + $0.1650

4.15.6 Discounts:

Not applicable.

4.15.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 50
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.16 Premier Residential Service

4.16.1 Installation Charge: Not applicable

4.16.2 Monthly Access: $0.00

4.16.3 Minimum Billing Increment: 30 Seconds

4.16.4 Additional Billing Increment: 6 Seconds

4.16.5 Per Minute Usage Charges:

Intrastate

Day: $0.2150
Evening: $0.1650
Night: $0.1400

Access will be on a 1+ or dial up basis depending upon availability in the local service area.

4.16.6 Discounts:

Not applicable.

4.16.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 51
4001 Rodney Parham Road Cancels 4th Revised Page 51
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.17 Corporate 800 Service

Corporate 800 Service access is provided through dedicated T-1 access facilities. Installation and
monthly access will be provided by local exchange carrier at their tariffed rates.

4.17.1 Installation Charges:

A. Set Up Fee: $50.00

B. Customer Service Unit Installation: $75.00

4.17.2 Monthly Charges:

A. Monthly Service Charge: $53.11 (I)

B. Customer Service Unit Monthly Charge: $92.94 (I)

4.17.3 Minimum Billing Increment: 18 Seconds

4.17.4 Additional Billing Increment: 6 Seconds

4.17.5 Per Minute Usage Charges:

Mileage
Range
Day Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
All Miles $0.1250 $0.1250 $0.1050 $0.1050 $0.0880 $0.0880

4.17.6 Discounts:

Volume Discounts

Dollar Volume Incremental Discount
From To
$0 $9,999 0%
$10,000 $29,999 15%
$30,000 $30,000 + 20%

4.17.7 Other: Not applicable.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 52
4001 Rodney Parham Road Cancels 4th Revised Page 52
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.18 Corporate WATS Service

Corporate WATS Service is designed for large volume long distance users. Access is provided
through dedicated T-1 access facilities. Installation and monthly access may be provided by the
local exchange carrier at their interstate special tariffed rates. At locations where Company facilities
exist, access may be provided in units equivalent to 1/24th of a T-1 access facility. Installation
charges and monthly access rates for this service will be charged by the Company in accordance
with its interstate rates.

4.18.1 Installation Charge: $0.00

4.18.2 Monthly Access: $0.00

4.18.3 Minimum Billing Increment: 18 Seconds

4.18.4 Additional Billing Increment: 6 Seconds

4.18.5 Per Minute Usage Charges:

Mileage
Range
Day Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
All .1100 .1100 .1020 .1020 .0950 .0950

4.18.6 Discounts:

Volume Discounts

Dollar Volume Incremental
Discount From To
0 4,999 0%
5,000 24,999 5%
25,000 + 10%

4.18.7 Other:

A. Customer Service Unit Installation $75.00

B. Customer Service Unit Monthly Charge $92.94 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 53
4001 Rodney Parham Road Cancels 4th Revised Page 53
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019

INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.19 Premier 1 Plus Service

Premier 1 Plus Service is a combined WATS/800 service for large volume users provided through
switched access.

4.19.1 Installation Charge: $20.00

4.19.2 Monthly Access: $53.11 (I)

4.19.3 Minimum Billing Increment: 30 seconds

4.19.4 Additional Billing Increment: 6 seconds

4.19.5 Usage Charges:

Intrastate Per Minute Rates:

Usage Range Rate
$0-500 $0.1800
$501-1,500 $0.1700
$1,501+ $0.1650

4.19.6 Discounts:

Not applicable.

4.19.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 54
4001 Rodney Parham Road Cancels 4th Revised Page 54
Little Rock, AR 72212
Issued by: Vice President, Tax

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.20 Premier Direct Service

Premier Direct Service is designed for large volume long distance users needing dedicated T-1
services. Installation and monthly access may be provided by the local exchange carrier at their
interstate special tariffed rates. At locations where Company facilities exist, access may be provided
in units equivalent to 1/24th of a T-1 access facility. Installation charges and monthly access rates
for this service will be charged by the Company in accordance with its interstate rates.

4.20.1 Installation Charges

A. Set Up: $50.00

B. Customer Service Unit Installation: $75.00

(Customer Service Unit is a diagnostic unit which permits off-site testing of the customer's
lines.)

4.20.2 Monthly Charges:

A. Monthly Service Charge: $53.11 (I)

B. Customer Service Unit Monthly Charge: $92.94 (I)

4.20.3 Minimum Billing Increment: 18 seconds

4.20.4 Additional Billing Increment: 6 seconds

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 55
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.20 Premier Direct Service (Cont'd.)

4.20.5 Usage Charges:

A. Intrastate Per Minute Rates:

4.20.6 Discounts:

Not applicable.

4.20.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 56
4001 Rodney Parham Road Cancels 4th Revised Page 56
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.21 Expanded 800 Service Options

The following optional enhanced features may be used in conjunction with any EarthLink Business
800 service.

Enhanced 800 Features Install Change Monthly
NPA Blocking $150.00 $50.00 $0.00
NPA/NXX Blocking $150.00 $50.00 $0.00
Time of Day Routing $100.00 $50.00 $126.43 (I)
Day of Week Routing $100.00 $50.00 $126.43 (I)
Holiday Routing $100.00 $50.00 $0.00
Uniform Call Distribution $100.00 $100.00 $0.00
Dialed Number Identification Svc. $450.00 $50.00 $126.43 (I)
Route Advance $100.00 $50.00 $126.43 (I)
Area Code Routing $100.00 $50.00 $126.43 (I)
Percentage Call Allocation $100.00 $50.00 $126.43 (I)
Intercept 800 ($0.10 per call over 500 calls) $ 10.00 $0.00 $25.29 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 57
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.22 Pre-Paid Call Service

Pre-Paid Call Service is offered at the flat, per-minute rate listed below, twenty-four (24) hours a day,
seven days a week.

Company agrees to refund any amounts remaining on a Pre-paid Call Service calling card upon
physical return of the card. Refund will only be issued upon a showing that the service provided by
Company has failed to meet either the service requirements set forth in the Commission's rules and
regulations, or the general standards of quality applicable to the industry. To qualify for a refund, a
user must return the card to Company within 3 months of the original purchase and submit in writing
detailed information on the basis for any requested refund. Company will promptly investigate and
advise the user as to its findings and disposition.

For consideration of any disputed charges, a user may discuss the dispute with a Company
representative, providing detailed information on the basis for any requested adjustment, either
verbally or in writing, within 30 days of the date the disputed call is placed.

All federal, state and local taxes (e.g., excise tax, gross receipts tax, sales tax, municipal utilities
taxes) are included in the price list rates above.

A wholesale discount applies for larger volume commitments, but the end user per minute rate will
not vary from the rate specified in the table above.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 58
4001 Rodney Parham Road Cancels 4th Revised Page 58
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.23 Universal WATS

Universal WATS is a service designed for large volume Customers needing dedicated outbound
long distance service.

4.23.1 Installation Charge: $100.00 per WATS access line

4.23.2 Monthly Access: $96.91 per WATS access line (I)

4.23.3 Minimum Billing Increment: 30 seconds

4.23.4 Additional Billing Increment: 6 seconds

4.23.5 Per Minute Usage Charges:

Band Day Evening Night
All Miles $0.1550 $0.1400 $0.1210

4.23.6 Discounts:

Dollar Volume
Discount From To
$0.00 $500.00 0%
$501.00 $2,000.00 10%
$2,001.00 $5,000.00 15%
$5,001.00 over 18%

4.23.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 59
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.24 Premier Basic Service

Premier Basic Service is offered to Customers who normally bill below $100 per month. The service
is billed at a postalized rate. Billing is in six (6) second increments following a minimum billing
duration of thirty (30) seconds.

4.24.1 Installation Charge: $0.00

4.24.2 Monthly Access: $0.00

4.24.3 Minimum Billing Increment: 30 seconds

4.24.4 Additional Billing Increment: 6 seconds

4.24.5 Per Minute Usage Charges:

Intrastate Per Minute Rates:

4.24.6 Discounts:

Not applicable.

4.24.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 60
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.25 Personal 800 Service

Personal 800 Service is offered to Customers for toll-free inbound service. The service is billed at a
postalized rate. Billing is in six (6) second increments following a minimum billing duration of thirty
(30) seconds. Customers are provided Authorization Codes to direct the incoming call to a particular
local access line.

4.25.1 Installation Charge: $0.00

4.25.2 Monthly Access: $5.00

4.25.3 Minimum Billing Increment: 30 seconds

4.25.4 Additional Billing Increment: 6 seconds

4.25.5 Per Minute Usage Charges:

4.25.6 Discounts:

Not applicable.

4.25.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 61
4001 Rodney Parham Road Cancels 4th Revised Page 61
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.26 Guestcall II

Guestcall II is offered to the hospitality industry where usage is primarily during off-peak periods.
Guestcall is billed in six (6) second increments following an initial billing period of thirty (30)
seconds. Guestcall Customers must have actual off-peak usage equal to or greater than 60% of all
traffic.

4.26.1 Installation Charge: $0.00

4.26.2 Monthly Access: $66.37 (I)

4.26.3 Per Minute Usage Charges:

Band Day Evening Night
All Mileage $0.1850 $0.1500 $0.1500

4.26.4 Discounts:

Dollar Volume Retroactive Discount
From To
$0.00 $499.99 0%
$500.00 $2,499.99 5%
$2,500.00 $9,999.99 7%
$10,000.00 over 10%

4.26.5 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 62
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.27 Academic Edge

Academic Edge is a program for colleges and universities to provide service to students, faculty
and staff. Service is provided by dedicated T-1 and/or switched access. Students are billed the
rates below.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 63
4001 Rodney Parham Road Cancels 4th Revised Page 63
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.28 Premier 1-800 Service

Premier 1-800 Service is an inbound service offered on a flat-rate, postalized basis. Calls are billed
in six (6) second increments following an initial billing period of thirty (30) seconds. Service is
provided over standard local access lines.

4.28.1 Installation Charge: $0.00

4.28.2 Monthly Access: $53.11 (I)

4.28.3 Minimum Billing Increment: 30 seconds

4.28.4 Additional Billing Increment: 6 seconds

4.28.5 Per Minute Usage Charges:

Dollar Volume Incremental
Pricing From To
$0.00 $500.00 $0.2100
$500.01 $1,500.00 $0.2000
$1,500.01 Over $0.1900

4.28.6 Discounts:

Not applicable.

4.28.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 64
4001 Rodney Parham Road Cancels 4th Revised Page 64
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.29 Private Line Service

This product is offered in the form of discrete intrastate communications facilities which are
dedicated to the specific Customer and are billed at fixed monthly rates. Private Line services
consist of two components; 1) interexchange service between two of the Company's points of
presence, and 2) local access between the Customer's Premise and the Company's point of presence.

4.29.1 Interexchange Service Rates

The Customer's monthly recurring interexchange service charges consist of a fixed rate and
a per mile charge based on the airline mileage between the Company's points of presence
serving the two Customer locations connected via the Private Line Service.

A. Analog Rates - per channel

Mileage Fixed Per Mile
1-50 $176.66 (I) $7.02 (I)
51-101 $364.62 (I) $3.24 (I)
$608.79 (I) $0.78 (I)

B. Digital Rates (DDS) - per channel

Mileage Fixed Per Mile
1-50 $176.66 (I) $7.02 (I)
51-101 $364.62 (I) $3.24 (I)
$608.79 (I) $0.78 (I)

C. T-1.5 Rates - per 24 channels

Mileage Fixed Per Mile
1-over $1,376.52 (I) $26.32 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 65
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.29 Private Line Service (Cont'd.)

4.29.2 Local Access Rates

Local access service to connect the Customer's premise to the Company's point of presence
is charged by the serving local exchange carrier, or other carrier if applicable. These local
access charges may be billed directly to the Customer by the local exchange carrier or passed
through at cost to the Customer when billed by the Company.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 66
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.30 Travel Service Plus

Travel Service Plus allows Customers to initiate calls within the State of Idaho using any touchtone
telephone. It involves dialing an access number (local or 800), followed by the Customer's
authorization code (Customer Identification Number), and then the called number.

4.30.1 Installation Charge: Not applicable

4.30.2 Monthly Access: $0.00

4.30.3 Minimum Billing Increment: 30 seconds

4.30.4 Additional Billing Increment: 6 seconds

4.30.5 Per Minute Usage Charges:

Per call initiation charge: $0.25

4.30.6 Discounts:

Not applicable

4.30.7 Other:

Not applicable

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 67
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.31 Hospitality Plus

Hospitality Plus is a one plus outbound and/or inbound business service offered to hotels, motels and
other locations which make their phones available to the public. A minimum one-year term
commitment is required. Discounted Hospitality Plus rates apply when, 1) combined inbound and
outbound one plus usage is less than 25% of all traffic originating from the location, and 2) 60% of
inbound and outbound one plus usage is during the off-peak period.

4.31.1 Installation Charge: Not applicable

4.31.2 Monthly Access: $0.00

4.31.3 Minimum Billing Increment: 30 seconds

4.31.4 Additional Billing Increment: 6 seconds

4.31.5 Per Minute Usage Charges:

Customers who are not eligible for the discounted rates as described above will be billed
$0.155 per minute of use.

4.31.6 Discounts:

A three percent (3%) discount applies on usage under a two-year term plan. No other
discounts apply.

4.31.7 Other:

If the customer cancels the one year minimum term or two year optional term before
expiration, the customer will be billed for all remaining months an amount equal to $350 per
month for the one year term and $250 per month for the two year term.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 1st Revised Page 68
4001 Rodney Parham Road Cancels Original Page 68
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.32 Operator Services

Operator Services: The use of the Company's Operator Services allows Customer to select from
the special call handling or billing arrangements specified below. Call, rates, charges, and
applicable service charges will be assessed to the call originator, the called party's telephone
number or a third party's telephone number based upon the call type (i.e., operator dialed, collect,
third party billed, or customer dialed credit card billed, without the use of an operator's assistance)
initiated by the call originator and the appropriate acknowledgement of other parties, where
applicable.

A. Intrastate Usage Charges:

Mileage
Range
DAY Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
1-10 $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)
11-22 $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)
23-55 $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)
56-124 $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)
125-292 $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)
293-over $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I) $0.89 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 2nd Revised Page 69
4001 Rodney Parham Road Cancels 1st Revised Page 69
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.32 Operator Services (Cont'd.)

B. Operator Charges:

The following shall be in addition to the usage charge described above and based on the
Operator Service used:

TYPE OF SERVICE CHARGE PER
CALL
Customer Dialed Calling Card $4.99
Operator Must Dial Calling Card $4.99
Operator Dialed Calling Card $4.99
Collect - Automated $4.99
Collect – Operator Handled $6.50
Third Party - Automated $4.99
Third Party – Operator Handled $9.99
Sent Paid – Non-Coin – Automated $4.99
Sent Paid – Non-Coin – Operator $9.99
Person-to-Person $9.99
Operator Dialed Surcharge $2.15
General Assistance $1.99
Busy Line Verification $9.99
Busy Line Verification Interrupt $9.99
(C)(I)
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(C)(I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 70
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.33 Home Plus

Home Plus is an outbound service primarily targeted to residential customers. Calls are billed on a
postalized, peak/off-peak basis. Call timing is rounded up to the next whole minute increment
following an initial increment of one minute. There is no monthly minimum usage requirement or
monthly recurring charges.

4.33.1 Installation Charge: Not applicable

4.33.2 Monthly Access: $0.00

4.33.3 Minimum Billing Increment: one minute

4.33.4 Additional Billing Increment: one minute

4.33.5 Per Minute Usage Charges:

4.33.6 Discounts:

Not applicable.

4.33.7 Other:

Not applicable.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 71
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.34 PhonePlus Telesales

PhonePlus Telesales is a combined outbound and inbound service offered on a peak/off-peak,
postalized rate basis. Calls are billed in six (6) second increments following an initial billing period of
eighteen (18) seconds. Service is provided over standard local access lines.

4.34.1 Installation Charge: $0.00

4.34.2 Monthly Access: $0.00

4.34.3 Minimum Billing Increment: 18 seconds

4.34.4 Additional Billing Increment: 6 seconds

4.34.5 Per Minute Usage Charges:

4.34.6 Discounts:

Not applicable

4.34.7 Other:

Not applicable

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 72
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.35 Home Plus 100

Home Plus 100 is an outbound service primarily targeted to residential Customers. Calls are billed on
a postalized, peak/off-peak basis. Call timing is rounded up to the next whole minute increment
following an initial increment of one minute. There is no monthly minimum usage requirement or
monthly recurring charges. Customers receive a one-time bonus of the first one hundred (100)
minutes of off-peak domestic usage (excluding directory assistance) for $1.00. The following per
minute rates apply to peak and off-peak thereafter.

4.35.1 Installation Charge: $0.00

4.35.2 Monthly Access: $0.00

4.35.3 Minimum Billing Increment: whole minute

4.35.4 Additional Billing Increment: whole minute

4.35.5 Per Minute Usage Charges:

4.35.6 Discounts:

Not applicable

4.35.7 Other:

Not applicable

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 73
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.36 Home Plus Toll Free

Home Plus Toll Free is an inbound service primarily targeted to residential Customers. Calls are
billed on a postalized, peak/off-peak basis. Call timing is rounded up to the next whole minute
increment following an initial increment of one minute. There are no minimum monthly volume
commitments. The following recurring and per minute rates apply.

4.36.1 Installation Charge: $0.00

4.36.2 Monthly Access: $2.00

4.36.3 Minimum Billing Increment: whole minute

4.36.4 Additional Billing Increment: whole minute

4.36.5 Per Minute Usage Charges:

4.36.6 Discounts: Not applicable

4.36.7 Other: Not applicable

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 74
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.37 Global Connections Promotion 1

Global Connections Promotion 1 is a service offering discounted intrastate rates for business
Customers who presubscribe to the service on or before December 31, 1997. Calls are billed in six (6)
second increments after an initial period, for billing purposes, of eighteen (18) seconds. Customers
must sign a one (1) year term plan to be eligible for this promotion. Intrastate service is offered in
conjunction with interstate service. There is an interstate monthly recurring charge associated with
this product.

4.37.1 Per Minute Rates - One Year Term Plan:

1+ Outbound Service $0.2400
Inbound Toll Free $0.2400

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 75
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.38 Travel Service Plus 159

Travel Service Plus 159 allows Customers to initiate calls anywhere within Idaho by using any
touchtone telephone. It involves dailing an access number (local or 800), followed by the Customer's
authorization code (Customer Identification Number), and then the called number. Calls are billed in
six (6) second increments after an initial period, for billing purposes, of eighteen (18) seconds.
Intrastate service is only offered in conjunction with interstate and international service. An interstate
monthly recurring charge is associated with this product.

4.38.1 Per Minute Usage Charges:

4.38.2 Per Call Initiation Charge: $0.00

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 76
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.39 Corporate Edge

Corporate Edge is a combined outbound and inbound service designed for business Customers.
Business Customers are eligible for a discount based upon their monthly volume and the term plan
selected. Customers must sign a one year or three year term plan for this service. Calls are billed in
six (6) second increments after an initial period, for billing purposes, of eighteen (18) seconds.
Intrastate service is offered as an add on to interstate service.

4.39.1 Per Minute Rates - One Year Term Plan:

–

4.39.2 Per Minute Rates - Three Year Term Plan:

–

4.39.3 Termination Penalty

Termination penalty will be governed by contract.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 77
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.40 Corporate Edge Dedicated

Corporate Edge Dedicated is a combined outbound and inbound service designed for Business
Customers. Customers must sign a one year or three year term plan for this service. Calls are billed in
six (6) second increments after an initial period, for billing purposes, of eighteen (18) seconds.
Customers must enroll for the service by November 30, 1998.

4.40.1 Per Minute Rates - One Year Term Plan:

1+ Outbound Service $0.0970
Inbound Toll Free Service $0.0970

4.40.2 Per Minute Rates - Three Year Term Plan:

1+ Outbound Service $0.0940
Inbound Toll Free Service $0.0940

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 78
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.41 BTI Purchasable Discount Plan

The Company’s Purchasable Discount Plan allows the new Business Customer who subscribe to BTI
Corporate Connections switched service the option to receive a 10% discount on all interstate and
intrastate calls for a one time fee of one hundred ($100.00) dollars, good for one year. The discount
plan is only available to new switched customers and does not apply to international calls or other
Company services.

The Interstate monthly recurring fee associated with the Corporate Connection product still applies.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 79
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.42 Corporate Edge - PT1

Corporate Edge - PT1 is a combined outbound and inbound service for 1+ and toll free long distance
service designed primarily for business Customers. Travel card rates are the standard Travel Service
rates as defined in this price list. Customers are eligible for a discounted flat rate and must sign a one
year term plan for this service. Calls are billed in six (6) second increments after an initial period, for
billing purposes, of eighteen (18) seconds. Intrastate service is offered as an add on to interstate
service.

4.42.1 Per Minute Rate $0.2160

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 80
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.43 Corporate Edge - PT2

Corporate Edge - PT2 is a combined outbound and inbound service for 1+ and toll free long distance
service designed primarily for business Customers. Travel card rates are the standard Travel Service
rates as defined in this price list. Customers are eligible for a discounted flat rate and must sign a one
year term plan for this service. Calls are billed in six (6) second increments after an initial period, for
billing purposes, of eighteen (18) seconds. Intrastate service is offered as an add on to interstate
service.

4.43.1 Per Minute Rate $0.2208

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 81
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.44 Corporate Edge - PT3

Corporate Edge - PT3 is a combined outbound and inbound service for 1+ and toll free long distance
service designed primarily for business Customers. Travel card rates are the standard Travel Service
rates as defined in this price list. Customers are eligible for a discounted flat rate and must sign a one
year term plan for this service. Calls are billed in six (6) second increments after an initial period, for
billing purposes, of eighteen (18) seconds. Intrastate service is offered as an add on to interstate
service.

4.44.1 Per Minute Rate $0.2256

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 82
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.45 BTI Switched Off-Net Long Distance

BTI Switched Off-Net Long Distance is a direct dialed outbound and inbound long distance service
designed for Business Customers whose origination or terminating traffic is not to a Company long
distance switch. Customers must sign a one-year term agreement for this service. Calls are billed in
six (6) second increments following an initial billing period of eighteen (18) seconds. Intrastate
service is offered in conjunction with interstate service.

4.45.1 Per Period Usage Rates:

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 83
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 4 - RATES AND CHARGES (CONT'D.)

4.46 Travel Card Service (995)

Travel Card Service allows Customers to initiate calls anywhere within the State of Idaho by using
any touchtone telephone. It involves dialing a Toll Free access number, followed by the Customer's
authorization code (Customer Identification Number), and then the called number.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 84
4001 Rodney Parham Road Cancels 4th Revised Page 84
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES

The rates provided in Section 5 apply to Customers that are currently in a Service Term agreement with
the Company. All Customers being provided Month to Month services through an expired service term
or who have never had a contractual relationship with the Company will find the rates for their specific
out of contract services in Section 7 - Non-Term Rates.

5.1 PhonePlus Switched Access Service*

PhonePlus Switched Access Service is a combined outbound and inbound service offered on a
peak/off-peak, postalized rate basis. Calls are billed in six (6) second increments following an initial
billing period of thirty (30) seconds. Service is provided over standard local access lines. Per minute
usage charges are based on monthly revenue commitments and annual term plans as set forth below.
Intrastate, interstate, travel service and international service, both outbound and inbound, combine
to satisfy the revenue commitment. Revenue commitment is calculated before term commitment.

5.1.1 Installation Charge: $ 0.00

5.1.2 Monthly Access: $26.55 (I)

5.1.3 Minimum Billing Increment: 30 seconds

5.1.4 Additional Billing Increment: 6 seconds

5.1.5 Per Minute Usage Charges:

Monthly Revenue Commitment Outbound/Inbound Rate Per Minute
Peak Off-Peak
$0-$1,000 (367) $0.155 $0.155
$1,001-$5,000 (368) $0.150 $0.150
$5,001-over (369) $0.145 $0.145

5.1.6 Discounts: (367, 368, 369)

Monthly Revenue Commitment Term Discount
1 Year 2 Year 3 Year
$100-$1,000 3% 6% 9%
$1,001-$5,000 3% 6% 9%
$5,001-over 3% 6% 9%

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 85
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.1 PhonePlus Switched Access Service* (Cont'd.)

5.1.7 Other:

Customers will be billed the difference between the actual usage and the minimum revenue
commitment if the minimum revenue commitment is not achieved on an annualized basis.
Customers who cancel the service before the end of the term commitment will be billed $100
multiplied by the number of months remaining on the term plan.

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 86
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.2 PhonePlus Dedicated Access Service*

PhonePlus Dedicated Access Service is a combined outbound and inbound service offered on a
peak/off-peak, postalized rate basis. Calls are billed in six (6) second increments following an initial
billing period of thirty (30) seconds. Service is provided over customer-provided dedicated access
facilities. Per minute usage charges are based on monthly volume commitments and annual term
plans as set forth below. Travel service and international service combines with outbound and
inbound PhonePlus Service to satisfy the volume commitment. Volume commitment is calculated
before term commitment.

5.2.1 Installation Charge: $0.00

5.2.2 Monthly Access: $0.00

5.2.3 Minimum Billing Increment: 30 seconds

5.2.4 Additional Billing Increment: 6 seconds

5.2.5 Per Minute Usage Charges:

5.2.6 Discounts: (760, 761)

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 87
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.2 PhonePlus Dedicated Access Service* (Cont'd.)

5.2.7 Other:

Customers will be billed the difference between the actual usage and the minimum volume
commitment if the minimum volume commitment is not achieved on an annualized basis.
Customers who cancel the service before the end of the term commitment will be billed the
minimum monthly volume commitment for each month remaining on the term plan.

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 88
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.3 Business Connections Long Distance*

Business Connections Long Distance is a combined outbound and inbound service which
originates/terminates over either switched or dedicated access lines. Nationwide flat rate pricing
applies twenty-four hours per day, seven days per week. Calls are billed in six (6) second increments
following an initial billing period of thirty (30) seconds. Customers must sign up for a minimum one-
year term plan and the cancellation provisions found in Section 5.3.7 apply. Additional discounts are
available for multi-year term plan agreements. Dedicated Access Customers are responsible for all
dedicated or private facilities required to connect to the Company's network.

5.3.1 Installation Charge: Not applicable

5.3.2 Monthly Access: $0.00

5.3.3 Minimum Billing Increment: Thirty Seconds

5.3.4 Additional Billing Increment: Six Seconds

5.3.5 Per Minute Usage Charges:

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 89
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.3 Business Connections Long Distance* (Cont'd.)

5.3.5 Per Minute Usage Charges (Cont'd.)

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 90
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.3 Business Connections Long Distance* (Cont'd.)

5.3.6 Discounts:

Family Values Discount - Family Values Discount Program is available to Customers of
Business Connections Long Distance. Customers enroll in the program by offering the
Company's Home Plus long distance service to the Customer's employees. The Customer
receives a credit on the Business Connection invoice equivalent to 5% of the total aggregate
usage of the employees. Sign up forms for both the Customer and the employees must be
completed and returned to the Company.

5.3.7 Other:

The Monthly Commitment shown in the Term Tables as provided in Section 5.3.5 above is
the amount the Customer agrees to at the time of signing the term plan. The Customer will be
given the chance to sign a new term commitment plan at a higher or lower monthly
commitment level at expiration of the term plan.

* - Grandfathered to existing Customers at existing locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 91
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.4 Corporate Connections 275*

Corporate Connections 275 is a combined outbound and inbound service designed for business
Customers. Calls are billed in six (6) second increments after an initial period, for billing purposes, of
thirty (30) seconds. There is an interstate monthly recurring charge associated with this product.
Customers must sign a one-year term plan for this product.

5.4.1 Per Minute Rate

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 92
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.5 Corporate Connections*

Corporate Connections Promotion 2 is a combined outbound and inbound service designed for
business Customers that subscribe to the Company service within the eligibility period specified
below. Calls are billed in six (6) second increments after an initial period, for billing purposes, of
thirty (30) seconds. There is an interstate monthly recurring charge associated with this product.
Customers must sign a one year or three year term plan for this product. Three-year term plan
customers also must commit to $500 in monthly volume to be eligible for the reduced rate.

5.5.1 Per Minute Rates - One Year Term Plan:

5.5.2 Per Minute Rates - Three Year Term Plan:

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 93
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.6 International Heritage* (186)

International Heritage is a flat rate combined outbound and inbound toll free service offered to
business Customers. Calls are billed in six (6) second increments after an initial period, for billing
purposes, of thirty (30) seconds. This service is only offered with interstate service.

5.6.1 Per Minute Rates

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 94
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.7 Corporate Connections 272* (272)

Corporate Connections 272 is a combined outbound and inbound service designed for business
Customers. Calls are billed in six (6) second increments after an initial period, for billing purposes, of
thirty (30) seconds. There is an interstate monthly recurring charge associated with this product.
Customers must sign a one-year term plan for this product. Standard monthly fees for toll free service
still apply.

5.7.1 Per Minute Rate

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 95
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.8 Corporate Direct* (279)

Corporate Direct is a combined outbound and inbound service designed for business Customers.
Calls are billed in six (6) second increments after an initial period, for billing purposes, of thirty (30)
seconds. There is an interstate monthly recurring charge associated with this product. Customers must
sign a one-year term plan for this product. Standard monthly fees for toll free service still apply.

5.8.1 Per Minute Rate

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 96
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 5 – GRANDFATHERED SERVICES (CONT'D.)

5.9 Millennium Service* (171)

Millennium Service is a combined outbound and inbound switched service designed exclusively for
new Business Customers in which the majority of their long distance traffic is interstate. Calls are
billed in six (6) second increments after an initial period, for billing purposes, of thirty (30) seconds.
Customers must sign a one-year term plan for this product. Intrastate service is offered in conjunction
with interstate service. There is an interstate monthly recurring charge associated with this service.

5.9.1 Per Minute Rate

* - Grandfathered to existing Customers at existing locations.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business Original Page 97
1170 Peachtree Street NE, Suite 900
Atlanta, GA 30309
Issued by: Vice President, Tax

Issued: May 8, 2015 Effective: May 18, 2015
INTEREXCHANGE SERVICES PRICE LIST

SECTION 6 – MISCELLANEOUS SERVICES

6.1 Service Order Charge

Absent a promotional offering, service charges will apply to new service orders or to orders to
change existing service.

6.2 Special Bill Handling Fee

A $25 special bill handling fee, plus the cost of labor and materials in excess thereof, will apply to
customers who request special bill handling outside of the included monthly remittance available
today.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 18, 2015
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 98
4001 Rodney Parham Road Cancels 4th Revised Page 98
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES

The rates provided in this section only apply to Customers that are being provided Month to Month services
through an expired Service Term agreement or who have never had a Service Term Agreement with the
Company. Customers still under a current Service Term agreement with the Company will find the rates
for their services in Section 4 Rates and Charges and Section 5 Grandfathered Services.

7.1 Business Rates

7.1.1 Dial WATS Service

A. Monthly Access: $199.16 Dial WATS I (I)
$39.85 Dial WATS II (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: Six seconds
D. Per Minute Usage Charges:

Mileage Range Day Evening Night
Dial WATS I $0.1900 $0.1520 $0.0950

Dial WATS II $0.1750 $0.1400 $0.0970

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 99
4001 Rodney Parham Road Cancels 4th Revised Page 99
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.2 Premier WATS I

A. Monthly Access: $39.85 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Intrastate Per Minute Rates:

Mileage Range Day Evening Night
All Miles $0.2100 $0.1575 $0.1050

7.1.3 Premier WATS II

A. Monthly Access: $39.85 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Intrastate Per Minute Rates:

Mileage Range Day Evening Night
All Miles $0.1950 $0.1870 $0.1770

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 100
4001 Rodney Parham Road Cancels 4th Revised Page 100
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.4 Unlimited WATS

A. Monthly Access: $497.85 per line (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Day Evening Night
$0.1450 $0.1200 $0.0900

7.1.5 Premier 1 WATS Service

A. Monthly Access: $39.85 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Intrastate calling:

Dollar Volume Per Minute
Rate From To
$0 $500 $0.1800
$501 $1,500 $0.1700
$1,501 1,501 + $0.1650

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 101
4001 Rodney Parham Road Cancels 4th Revised Page 101
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.6 Corporate 800 Service

A. Monthly Charges:
1. Monthly Service Charge: $79.67 (I)
2. Customer Service Unit Monthly Charge: $139.45 (I)
B. Minimum Billing Increment: 18 Seconds
C. Additional Billing Increment: 6 Seconds
D. Per Minute Usage Charges:

Mileage
Range
Day Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
All Miles $0.1250 $0.1250 $0.1050 $0.1050 $0.0880 $0.0880

7.1.7 Corporate WATS Service

A. Monthly Access: $0.00
B. Minimum Billing Increment: 18 Seconds
C. Additional Billing Increment: 6 Seconds
D. Per Minute Usage Charges:

Mileage
Range
Day Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
All .1100 .1100 .1020 .1020 .0950 .0950

E. Other:

1. Customer Service Unit Monthly Charge $139.45 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 102
4001 Rodney Parham Road Cancels 4th Revised Page 102
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.8 Premier 1 Plus Service

A. Monthly Access: $79.67 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Usage Charges:

Intrastate Per Minute Rates:

Usage Range Rate
$0-500 $0.1800
$501-1,500 $0.1700
$1,501+ $0.1650

7.1.9 Premier Direct Service

A. Monthly Charges:
1. Monthly Service Charge: $79.67 (I)
2. Customer Service Unit Monthly Charge: $139.45 (I)
B. Minimum Billing Increment: 18 seconds
C. Additional Billing Increment: 6 seconds

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 103
4001 Rodney Parham Road Cancels 4th Revised Page 103
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.9 Premier Direct Service (Cont'd.)

A. Usage Charges:
1. Intrastate Per Minute Rates:

Usage Range Incremental Rate
$0-1,500 $0.1350
$1,501-2,500 $0.1300
$2,501-5,000 $0.1250
$5,001-7,500 $0.1200
$7,500+ $0.1150
Evening, Night & Weekend Hours $0.1000

7.1.10 Expanded 800 Service Options

Enhanced 800 Features Change Monthly
NPA Blocking $50.00 $0.00
NPA/NXX Blocking $50.00 $0.00
Time of Day Routing $50.00 $189.67 (I)
Day of Week Routing $50.00 $189.67 (I)
Holiday Routing $50.00 $0.00
Uniform Call Distribution $100.00 $0.00
Dialed Number Identification Svc. $50.00 $189.67 (I)
Route Advance $50.00 $189.67 (I)
Area Code Routing $50.00 $189.67 (I)
Percentage Call Allocation $50.00 $189.67 (I)
Intercept 800 ($0.10 per call over 500 calls) $0.00 $37.94 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 104
4001 Rodney Parham Road Cancels 4th Revised Page 104
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.11 Universal WATS

A. Monthly Access: $145.37 per WATS access line (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Band Day Evening Night
All Miles $0.1550 $0.1400 $0.1210

7.1.12 Premier Basic Service

A. Monthly Access: $0.00
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Intrastate Per Minute Rates:

Mileage
Range
Day Evening Night
First Minute Add'l
Minutes
First Minute Add'l
Minutes
First Minute Add'l
Minutes
All 0.2000 0.2000 0.1600 0.1600 0.1600 0.1600

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 105
4001 Rodney Parham Road Cancels 4th Revised Page 105
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.13 Guestcall II

A. Monthly Access: $99.54 (I)
B. Per Minute Usage Charges:

Band Day Evening Night
All Mileage $0.1850 $0.1500 $0.1500

7.1.14 Premier 1-800 Service

A. Monthly Access: $79.67 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Dollar Volume Incremental
Pricing From To
$0.00 $500.00 $0.2100
$500.01 $1,500.00 $0.2000
$1,500.01 Over $0.1900

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 106
4001 Rodney Parham Road Cancels 4th Revised Page 106
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.1 Business Rates

7.1.15 Private Line Service

A. Interexchange Service Rates
1. Analog Rates - per channel

Mileage Fixed Per Mile
1-50 $265.02 (I) $10.50 (I)
51-101 $546.92 (I) $4.84 (I)
$913.16 (I) $1.17 (I)

2. Digital Rates (DDS) - per channel

Mileage Fixed Per Mile
1-50 $265.02 (I) $10.50 (I)
51-101 $546.92 (I) $4.84 (I)
$913.16 (I) $1.17 (I)

3. T-1.5 Rates - per 24 channels

Mileage Fixed Per Mile
1-over $2,064.76(I) $39.48 (I)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho

Business Telecom, LLC Idaho Price List No. 3
d/b/a EarthLink Business 5th Revised Page 107
4001 Rodney Parham Road Cancels 4th Revised Page 107
Little Rock, AR 72212
Issued by: Senior Regulatory Counsel

Issued: April 15, 2019 Effective: May 1, 2019
INTEREXCHANGE SERVICES PRICE LIST

SECTION 7 – NON-TERM RATES (CONT’D.)

7.2 Grandfathered Services

7.2.1 PhonePlus Switched Access Service*

A. Monthly Access: $39.85 (I)
B. Minimum Billing Increment: 30 seconds
C. Additional Billing Increment: 6 seconds
D. Per Minute Usage Charges:

Monthly Revenue
Commitment
Outbound/Inbound Rate Per Minute
Peak Off-Peak
$0-$1,000 (367) $0.155 $0.155
$1,001-$5,000 (368) $0.150 $0.150
$5,001-over (369) $0.145 $0.145

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 1, 2019
Boise, Idaho