HomeMy WebLinkAboutTelecom North America Inc.pdfTelecom North America Inc. Idaho Tariff No. 1
Original Sheet 1
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Title sheet
Idaho Telecommunications Tariff
This tariff contains the descriptions, regulations, and rates applicable to
the furnishing of resold telecommunications services provided by Telecom North
America Inc., (“Telecom North America”) with registered office at 1802 N. Carson
Street, Suite 108-2683, Carson City, NV 89701 – customer service telephone
number: 1-800-972-7538. This tariff applies for services furnished within the state
of Idaho. This tariff is on file with the Public Utilities Commission of Idaho, and
copies may be inspected, during normal hours, at the company’s principal place
of business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 2
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Check sheet
The sheets listed below, which are inclusive of this tariff, are effective as
of the date shown at the bottom of the respective sheet(s). Original and revised
sheets as named below comprise all changes from the original tariff and are
currently in effect as of the date of the bottom of this page.
Sheet Revision
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original
29 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 3
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Table of contents
Title sheet ............................................................................................................................ 1
Check sheet ......................................................................................................................... 2
Table of contents ................................................................................................................. 3
Symbols sheet ..................................................................................................................... 4
Tariff format sheets ............................................................................................................. 5
Section 1 – Technical terms and abbreviations................................................................... 6
Section 2 – Rules and regulations ....................................................................................... 7
Section 3 – Description of Services .................................................................................. 26
Section 4 – Rates and Charges .......................................................................................... 28
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 4
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Symbols sheet
D – Delete or discontinue
I – Change resulting in an increase to a customer’s bill
M – Moved from another tariff location
N – New
R- Change resulting in a reduction to a customer’s bill
T – Change in text or regulation but no change in rate or charge
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 5
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Tariff format sheets
A. Sheet Numbering - Sheet numbers appear in the upper right corner
of the page. Sheets are numbered sequentially. However, new sheets are
occasionally added to the tariff. When a new sheet is added between sheets
already in effect, a decimal is added. For example, a new sheet added between
sheets 14 and 15 would be 14.1.
B. Sheet Revision Numbers - Revision numbers also appear in the
upper right corner of each page. These numbers are used to determine the most
current sheet version on file with the IPUC. For example, the 4th revised Sheet
14 cancels the 3rd revised Sheet 14. Because of various suspension periods,
deferrals, etc, the IPUC follows in their tariff approval process, the most current
sheet number on file with the Commission is not always the tariff page in effect.
Consult the Check Sheet for the sheet currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of
paragraph coding. Each level of coding is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a tariff filing is made with the IPUC, an
updated check sheet accompanies the tariff filing. The check sheet lists the
sheets contained in the tariff, with a cross reference to the current revision
number. When new pages are added, the check sheet is changed to reflect the
revision. All revisions made in a given filing are designated by an asterisk (*).
There will be no other symbols used on this page if these are the only changes
made to it (i.e., the format, etc. remains the same, just revised revision levels on
some pages). The tariff user should refer to the latest check sheet to find out if a
particular sheet is the most current on file with the IPUC.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 6
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Section 1 – Technical terms and abbreviations
Access Line - An arrangement which connects the customer's location
to the Company's network switching center.
Authorization Code – A pre-defined series of number to be dialed by
the customer or End-User upon access to the Company’s system to notify the
caller and validate the caller’s authorization to use the assigned services
provided. The customer is responsible for charges incurred through the use of his
or her assigned Authorization Code.
Company or Carrier – Telecom North America Inc.
Commission – Commission refers to the Idaho Public Utilities
Commission or any succeeding agency.
Customer - the person, firm, corporation or other entity which orders
service and is responsible for payment of charges due and compliance with the
Company's tariff regulations.
DUC – DUC stands for Designated Underlying Carrier.
End User – End User is the person or legal entity which uses the service
provided by the Company.
LEC – LEC stands for Local Exchange Carrier.
State - State refers to the state of Idaho.
Subscriber – The Subscriber is a person or any entity which subscribes
to the Company’s services and thereby assumes responsibility for the payment of
charges and compliance with the Company’s Tariff regulations.
Underlying Carrier – “Underlying Carrier” refers to any inter-exchange
carrier that provides national and/or international services resold by the Company
pursuant to this Tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 7
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Section 2 – Rules and regulations
2.1 Application of Tariff
2.1.1 This tariff contains the regulations and rates applicable to intrastate
resale telecommunications services provided by Company for
telecommunications between points within the State of Idaho.
Company’s services are furnished subject to the availability of facilities
and subject to the terms and conditions of this tariff.
2.1.2 Company’s services are not part of a joint undertaking with any other
entity providing telecommunications channels, facilities or services, but
do involve the resale of the Message Toll Services (MTS), switch
network services, private lines and Wide Area Telecommunications
Services (WATS) of underlying common carriers.
2.1.3 The rates and regulations contained in this tariff apply only to the
services furnished by Company and do not apply, unless otherwise
specified, to the lines, facilities, or services provided by a local exchange
telephone company or other common carrier for use in accessing the
services of Company.
2.1.4 The subscriber is entitled to limit the use of Company’s services by
Users at the Subscriber’s facilities, and may use other common carriers
in addition to or in lieu of Company.
2.2 Use of Services
2.2.1 Company’s Services may be used for any lawful purpose consistent with
the transmission and switching parameters of the telecommunications
facilities utilized in the provision of Services, subject to any limitations
listed in this Tariff. Company’s Services shall not be used for any
unlawful purposes.
2.2.2 The use of Company’s Services to make calls which might reasonably
be expected to frighten, abuse, torment, or harass another or in such a
way as to unreasonably interfere with use by others, including the use of
obscenity, profanity or lewdness, is prohibited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 8
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.2 Use of Services (Cont’d)
2.2.3 The use of Company’s Services without payment for Service or
attempting to avoid payment for Service by fraudulent means or devices,
schemes, false or invalid numbers, or false calling or credit cards is
prohibited.
2.2.4 Company’s Services are available for use twenty-four (24) hours per
day, seven (7) days per week.
2.2.5 Company does not transmit messages, but the Services may be used for
that purpose.
2.2.6 Company’s services may be denied for nonpayment of charges or for
other violations of this tariff.
2.2.7 A Customer of the Company’s 800 service will provide not less than ten
(10) business days’ notice prior to implementation of special advertising
or other new promotions likely to stimulate usage.
2.2.8 The Company shall not release a Customer’s 800 number Responsible
Organization until the Customer has paid for all charges due to the
Company. The Customer remains responsible for and in any way arising
from the Company’s retention of the 800 number assigned to the
Customer.
2.2.9 If in the Company’s reasonable opinion a Customer of the Company’s
800 service fails to provide sufficient answer supervision, the Company
reserves the right to suspend service temporarily and/or deny requests
for additional service. The Company shall provide 24 hours written notice
of intent to suspend or deny service to such non-compliance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 9
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.3 Limitations on Service
2.3.1 Service is offered by the Company subject to the availability of
necessary facilities, equipment and/or billing arrangements with the DUC
and/or LEC. Necessary facilities and equipment may include but is not
limited to facilities or equipment to be provided by Company, connecting
carriers, owners and operators of transmission capacity leased to
Company or the LEC.
2.3.2 The Company undertakes to use reasonable efforts to make available
services to a customer on or before a particular date, subject to the
provisions of and compliance by the Customer with the regulations
contained in this tariff. The Company does not guarantee availability by
any such date and shall not be liable for any delays in commencing
services to any Customer.
2.3.3 The Customer obtains no property right or interest in any specific type of
facility, service, connection, equipment, number process, credit card,
travel card, debit card or code. All right, title and interests to such items
remain, at all times, solely with the Company.
2.4 Location of Service
2.4.1 Originating Areas – Areas in the State of Idaho where the service has
been established by the Company.
2.4.2 Terminating Areas – All areas of the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 10
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company
2.5.1 Undertaking of the Company
Limitations on Liability
A. Except as otherwise stated in this section, the liability of the
Company for damages arising out of either: (1) the furnishing of its
services, including but not limited to mistakes, omissions,
interruptions, delays, or errors, or other defects, representations, or
use of these services, or (2) the failure to furnish its service,
whether caused by acts or omission, shall not exceed an amount
equal to the charges provided for under this tariff for the long
distance call for the period during which the call was affected.
B. The Company shall not be liable to a Customer or third party for
any direct, indirect, special, incidental, reliance, consequential,
exemplary or punitive damages, including, but not limited to, loss of
revenue or profits, for any reason whatsoever, including, but not
limited to, any act or omission, failure to perform, delay,
interruption, failure to provide any service or any failure in or
breakdown of facilities associated with the service.
C. The liability of the Company for errors in billing that result in
overpayment by the customer shall be limited to a credit strictly
equal to the dollar amount erroneously billed or, in the event that
the payment has been made and service has been discontinued, to
a refund of the amount erroneously billed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 11
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
D. The Company shall not be liable for any claims for loss or damages
involving:
1. Any act or omission of: (a) the Customer, (b) any other entity
furnishing service, equipment or facilities for use in conjunction
with services or facilities provided by the Company;
2. Any delay or failure of performance or equipment due to causes
beyond the Company’s control, including but not limited to, acts
of God, fires, floods, earthquakes, hurricanes, or other
catastrophes; national emergencies, insurrections, riots, acts of
terrorism, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions against the
Company; unavailability, failure or malfunction of equipment or
facilities provided by the Customer or third parties including, but
not limited to the DUC; and any law, order, regulation or other
action of any governing authority or agency thereof;
3. Any unlawful or unauthorized use of the Company’s facilities
and services;
4. Libel, defamation, slander, invasion of privacy or infringement of
patents, trade secrets, or copyrights arising from or in
connection with the transmission of communications by mean of
Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services with
Customer-provided facilities or services;
5. Breach in the privacy or security of communications transmitted
over the Company’s facilities;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 12
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
6. Changes in any of the facilities, operations, or procedures of the
Company that render any equipment, facilities or services
provided by the Customer obsolete, or require modification or
alteration of such equipment, facilities or services, or otherwise
affect their use or performance, except where reasonable notice
is required by the Company and is not provided to the
Customer, in which event the Company’s liability is limited as
set forth in paragraph A of this subsection 2.5.1
7. Defacement of or damage to Customer premises resulting from
the furnishing of services or equipment on such premises or the
installation or removal thereof;
8. Injury to property or injury or death to persons, including claims
for payment made under Workers’ Compensation law or under
any plan for employee disability or death benefits, arising out of,
or caused by, any act or omission of the Customer, or the
construction, installation, maintenance, presence, use or
removal of the Customer’s facilities or equipment connected, or
to be connected to the Company’s facilities;
9. Any intentional, wrongful act of a Company employee when
such act is not within the scope of the employee’s
responsibilities for the Company and/or is not authorized by the
Company;
10. Any representations made by Company employees, agents or
contractors that do not comport, or that are inconsistent, with
the provisions of this tariff;
11. Any act or omission in connection with the provision of 911,
E911, or similar services;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 13
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
12. Any incompletion of calls due to network busy conditions;
13. Any calls not actually attempted to be completed during any
period that service is unavailable.
E. The Company shall be indemnified, defended and held harmless by
the Customer or end user from and against any and all claims, loss,
demands, suits, expense, or other action or any liability
whatsoever, including attorney fees, whether suffered, made,
instituted, or asserted by the Customer or by any other party, for
any personal injury to or death of any person or persons, and for
any loss, damage, or destruction of any property, including
environmental contamination, whether owned by the Customer or
by any other third party, caused or claimed to have been caused
directly or indirectly by the installation, operation, failure to operate,
maintenance, presence, condition, location, use or removal of any
Company or Customer equipment or facilities or service provided
by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 14
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
F. The Company does not guarantee nor make any warranty with
respect to installations provided by it for use in an explosive
atmosphere. The Company shall be indemnified, defended and
held harmless by the Customer from and against any and all
claims, loss, demands, suits, or other action, or any liability
whatsoever, including attorney fees, whether suffered, made,
instituted or asserted by the Customer or by any other party, for any
personal injury to or death of any person or persons, and for any
loss, damage or destruction of any property, including
environmental contamination, whether owned by the Customer or
by any other party, caused or claimed to have been caused directly
or indirectly by the installation, operation, failure to operate,
maintenance, presence, condition, location, use or removal of any
equipment or facilities or the service.
G. The Company assumes no responsibility for the availability or
performance of any cable, satellite, terrestrial or microwave
systems or related facilities under the control of other entities, or for
other facilities provided by other entities used for service to
Customer, even if the Company has acted as the Customer’s agent
in arranging for such facilities or services. Such facilities are
provided subject to such degree of protection or nonpreemptibility
as may be provided by the other entities.
H. Any claim of whatever nature against the Company shall be
deemed conclusively to have been waived unless presented in
writing to the Company within thirty (30) days after the date of the
occurrence that gave rise to the claim.
I. No agent or employee of any other carrier or entity, including the
DUC, shall be deemed to be an agent or employee of the
Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 15
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
J. The Company reserves the right to discontinue furnishing services
or cancel the Customer’s account, without incurring any liability,
immediately and without notice if Telecom North America deems
that such action is necessary to prevent or to protect against fraud
or to otherwise protect Telecom North America’s personnel, agents,
facilities, or services. Without limitation, Telecom North America
may take such actions if:
1. The Customer refuses to furnish information or furnish false
information that (i) is essential for billing; or (ii) pertains to his or
her creditworthiness, his or her status under federal and/or state
low income programs, his or her past or current use of common
carrier communications service, or his or her planned use of
such service;
2. The Company receives notice from the Customer’s local
telephone company that the local telephone company cancelled
his or her local exchange service;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 16
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
3. The Customer acts, or fails to act, in a manner that hinders or
frustrates any investigation by the Company or others having
legal authority to investigate the Customer legal obligations;
4. The Customer uses the service to transmit or receive a
message, locate a person, or otherwise give or obtain
information without payment for the service (i.e., signaling);
5. The Customer uses illegally (as defined in IDAPA 31.41.01 302
& 303), or attempts to use illegally, service with the intent to
avoid the payment, either in whole or in part, of the charges for
the service by (i) using or attempting to use service by
rearranging, tampering with, or making connections to service in
an unauthorized manner; or (ii) using tricks, schemes, false or
invalid numbers, false credit devices, or other fraudulent means
or devices;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 17
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.5 Liability of Company (Cont’d)
2.5.1 Undertaking of the Company (Cont’d)
Limitations on Liability (Cont’d)
K. The discontinuance of service(s) by the Company pursuant to these
provisions does not relieve the Customer of any obligation to pay
the Company for charges due and owing for service(s) furnished up
to the time of discontinuance.
L. The remedies set forth herein are exclusive and in lieu of all other
warranties and remedies, whether express, implied, or statutory,
INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
M. The included tariff language does not constitute a determination by
the Commission that a limitation of liability imposed by the
Company should be upheld in a court of law. Acceptance for filing
by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory
clause.
2.6 Responsibilities of the Subscriber
2.6.1 The Subscriber is responsible for placing any necessary orders and
complying with the regulations set forth in this Tariff. He or she is also
responsible for the payment of charges for Services provided under this
Tariff, and for assuring that Users comply with tariff regulations.
2.6.2 The Subscriber is responsible for notifying the Company immediately of
any unauthorized use of Services, and remain liable for all charges
accrued until such notification.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 18
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.6 Responsibilities of the Subscriber (Cont’d)
2.6.3 The Subscriber shall ensure that his or her equipment and/or system is
properly interfaced with the Company’s facilities or Services, that the
signals emitted into he Company’s network are of the proper mode,
bandwidth, power and signal level for the intended use of the subscriber
and in compliance with criteria set forth in this Tariff, and that the signals
do not damage equipment, injure personnel, or degrade Service to other
Customers.
2.6.4 The Subscriber must use the Services offered in this Tariff in a manner
consistent with the terms of this Tariff, and the policies and regulations of
all state, federal and local authorities having jurisdiction over the Service.
2.6.5 The Subscriber is responsible for the payment of charges for calls
originated at the Subscriber’s telephone numbers or Authorization Code.
2.7 Cancellation of Service
2.7.1 Without incurring liability, upon proper written notice to the Customer,
and notwithstanding Subsection 2.5 (Company’s Liability), the Company
may immediately suspend or discontinue Services to the Subscriber or
may withhold the provision of ordered or contracted Services:
A. For nonpayment of any sum due Company for more than thirty (30)
days after issuance of the bill for the amount due,
B. For violation of any of the provisions of this tariff,
C. For violation of any law, rule, regulation, policy of any governing
authority having jurisdiction over Company’s Services, or
D. By reason of any order or decision of a court, public utilities
commission or federal regulatory body or other governing authority
prohibiting Company from furnishing its Services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 19
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.7 Cancellation of Service (Cont’d)
E. The Company has made available service to the Customer and he
or she has failed to place the available service into actual and
substantial use during the 90-day period immediately following its
availability, or, if during any service term, he or she has not actually
and substantially used the available service for any consecutive 90-
day period. As used in this paragraph, actual and substantial use
will mean a pattern of use that discloses intent on the Customer’s
part to employ the service to transmit information of his or her
choosing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 20
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.7 Cancellation of Service (Cont’d)
2.7.2 Without incurring liability, Company may interrupt the provision of
Services at any time in order to perform tests and inspections to assure
compliance with tariff regulations and the proper installation and
operation of Subscriber and Company’s equipment and facilities and
may continue such interruption until any items of noncompliance or
improper equipment operation so identified are rectified.
2.7.3 Company may discontinue Service without notice to the Subscriber, by
blocking traffic to certain countries, cities or NXX exchanges, or by
blocking calls using certain authorization codes, when Company deems
it necessary to take such action to prevent unlawful use of its Service or
fraud or abuse of facilities or change in rule or regulation by any
governmental or quasi-governmental body or agency. Company will
restore Service as soon as it can be provided without undue risk, and
will, upon request by the Customer affected or on its own initiative,
assign a new authorization code to replace the one that has been
deactivated.
2.7.4 The use and restoration of service shall be in accordance with the
priority system specified in part 64, subpart D of the Rules and
Regulations of the Federal Communications Commission.
2.8 Billing Arrangements
2.8.1 The Subscriber will be billed either directly by Company or its
intermediary.
2.8.2 Company will render bills monthly or at another interval. Payment is due
upon the Subscriber’s receipt of its bill.
2.8.3 A late fee of 1.5% monthly or the amount otherwise authorized by law,
whichever is lower, will be charged on any past due balances.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 21
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.8 Billing Arrangements (Cont’d)
2.8.4 A fee of $20 will be charged whenever a charge made on Customer’s
credit card, or a direct debit made on his or her checking account, is
charged back to Company. This fee will also apply if the amount charged
back was currently under dispute as outlined in Section 2.10 (billing
disputes). If the state law where the Customer receives the Services
requires a different fee, Company will charge the Customer that amount.
2.8.5 A reconnection fee of $10 will be charged when Service is re-established
for Customers that have been suspended or disconnected due to non-
payment.
2.8.6 Customer is responsible for payment of all charges for Services
furnished to him or her, as well as to all persons using his or her access
codes, exchange lines, facilities, or equipment, with or without his or her
knowledge or consent.
2.9 Validation of Credit
Company reserves the right to validate the credit worthiness of
Subscribers or Users. The Company, in its sole discretion, reserves the right to
reject any customer or Applicant’s request for service if it believes such
Customer or Applicant presents an unacceptable credit risk.
2.10 Billing disputes
2.10.1 All bills are presumed accurate, and shall be binding on the Subscriber
unless detailed objection is received by Company in writing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 22
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.10 Billing disputes (Cont’d)
2.10.2 If the Customer has an inquiry or complaint regarding Service or
accounting, he or she may write to Company at 2654 W. Horizon Ridge
Parkway, Suite B5-143, Henderson, NV 89052 or telephone 1-800-972-
7538.
2.10.3 Adjustments to Customer’s bills shall be made to the extent that records
are available and/or circumstances exist which reasonably indicate that
such charges are not in accordance with approved rates or that an
adjustment may otherwise be appropriate.
2.10.4 Where over billing to Customer occurs, due either to Company or
Customer’s error, no liability exists which will require Company to pay
any interest, dividend or other compensation on the amount over billed.
2.10.5 Credit may be given for disputed calls, on a per call basis, so long as the
procedures for disputes are followed.
2.10.6 Credit shall not be issued for unavailability of domestic or international
long distance Services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 23
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.10 Billing disputes (Cont’d)
2.10.7 In the case of a billing dispute between the Subscriber and Company for
service furnished to the Subscriber, which cannot be settled with mutual
satisfaction, the Subscriber can take the following course of action:
A. First, the Subscriber may request, and Company will provide, an in-
depth review of the disputed amount. However, the undisputed
portion and subsequent bills must be paid on a timely basis or the
service may be subject to disconnect.
B. Second, if there is still a disagreement about the disputed amount
after the investigation and review by a manager of Company, the
Subscriber may file an appropriate complaint with the Idaho Public
Utilities Commission. The Commission’s address is:
Public Utilities Commission of Idaho
Consumer Assistance Section
P O Box 83720
Boise, Idaho 83720-0074
1-(800)-432-0369
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 24
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.11 Deposits
The Company does not require a deposit from the Customer.
2.12 Advance Payments
The Company does not require any advance payment from the Customer.
2.13 Cost of Collection and Enforcement Proceedings
In the event Company is required to initiate legal proceedings to collect
any amounts due to Company for regulated or non-regulated Services,
equipment or facilities, or to enforce any judgment obtained against a Customer,
or for the enforcement of any other provision of this tariff or applicable law,
Customer shall, in addition to all amounts due, be liable to Company for all
reasonable costs incurred by Company in such proceedings and enforcement
actions, including reasonable attorneys' fees, collection agency fees or
payments, and court costs.
2.14 Taxes
The Customer is responsible for payment of the Federal, State and Local
taxes and surcharges which will be billed as separate line items on his or her
bill. All Federal, State and Local taxes and surcharges are not included in the
quoted rates.
2.15 Promotions
2.15.1 Company may, from time to time, make promotional offerings to
enhance the marketing of its Services. These offerings may be limited to
certain dates, times and locations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 25
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 2 . Rules and regulations (Cont’d)
2.15 Promotions (cont’d)
2.15.2 Sign-up bonuses or promotions will be available only to new customers.
Promotions including on-going benefits will be available to all Customers
on request, but only if you are a Customer in good standing at the time
such award or promotion is scheduled to be granted.
2.15.3 Company reserves the right to amend or terminate promotions upon
appropriate notice to you.
2.15.4 If the Customer is eligible to receive free minutes of calling under any
promotion(s), he or she will not be eligible to receive, during any 12-
month period, a total amount of free minutes of calling in excess of 1,200
minutes.
2.15.5 Company will notify the Commission of the rates, terms, conditions and
time intervals applicable to each promotional offering.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 26
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Section 3 – Description of Services
3.1 Timing of Calls
3.1.1 Timing begins when the called station is answered and two-way
communication is possible, as determined by standard industry methods
generally in use for ascertaining answer. Recognition of answer
supervision is the responsibility of the Underlying Carrier. Timing for
each call ends when either party hangs up.
3.1.2 All calls are billed in one-second billing increments. There are no call
setup fees or minimum call charges. This applies for all calls. All calls
are rounded to the next second for billing purposes.
3.1.3 Company charges no application fee, no monthly fee and no minimum
usage requirements to use its Services.
3.1.4 Customer is not be billed for uncompleted calls. Uncompleted calls are
calls where Customer hangs-up before the called station is answered, or
where he or she get a busy signal.
3.1.5 A customer can expect a call completion rate (number of calls completed
/ number of calls attempted) of not less than 90% for all Feature Group D
services (“1+” dialing).
3.1.6 Tariff calculation is not based on distance of the calls. All calls within the
State are billed at the same rate.
3.2 Primary Interexchange Carrier Service
Primary Interexchange Carrier Service is a non-prepaid inter-LATA and
intra-LATA toll service available to residential and business accounts, except
hospitals, pay phones, hotels and inmate only facilities, that demonstrate
sufficient credit-worthiness. The Customer may place calls only from
presubscribed switched access working telephone number where such access
is made available at the sole discretion of the Company. The Company serves
as the Customer’s Primary Interexchange Carrier Service (“PIC”) for inter-LATA
and intra-LATA toll service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 27
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 3 . Description of Service (Cont’d)
3.3 Inbound 800 services
Company provides inter-LATA and intra-LATA telecommunications
services, including switched access telephone service. Calls are rated based on
the duration of the call.
3.4 Directory Assistance
Intrastate Directory Assistance involves the supplying of assistance in
determining or attempting to determine the telephone number of a party.
Directory Assistance is available to any Customer that has switched access to
the Directory Assistance bureau of the DUC. If a Customer calls for Directory
Assistance for a call within its LATA, the call is handled by the LEC. If a
Customer calls Directory Assistance for a call within the State but outside of its
LATA, the call is routed to the DUC for handling.
3.5 Paper bill
Company’s low rates require that Company provide the Customer’s
monthly bill online or by email. The Customer can then print it out on paper if he
or she needs a paper bill. For a nominal fee, Company can also mail the
Customer a printout of his or her bill on paper, either every month as part of his
or her service plan, or on special request for a one-time fee.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 28
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
Section 4 – Rates and Charges
4.1 Primary Interexchange Carrier Service
Rate per minute is $.149. Plan is billed per second from the first second of
the call with no minimum per call nor call setup fee. The rate is applied all day
long (24 hours per day), every day of the week (7 days a week).
4.2 Inbound 800 Service
Rate per minute is $.149. Plan is billed per second. The rate is applied all
day long (24 hours per day), every day of the week (7 days a week).
4.3 Directory Assistance
The charge is $.99 per call.
4.4 Paper Bill
4.4.1 Monthly Paper Bill
The charge for a monthly paper bill is $.99 recurring per month.
4.4.2 One-time Paper Bill
The charge for a one-time paper bill is $2.99 one-time per request.
4.5 Chargeback Charge
If a charge made on the Customer’s credit card, or a direct debit made on
his or her checking account, is charged back to Company, the Company may
charge the Customer a Chargeback Charge. The amount of the chargeback
charge is $20.
4.6 Restoration of Service Charges
Company will charge a reconnection fee of $10 when Service is re-
established for Customers that have been suspended or disconnected due to
non-payment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho
Telecom North America Inc. Idaho Tariff No. 1
Original Sheet 29
________________________________________________________________________
________________________________________________________________________
Issued : May 6, 2011 Effective:
By: Herve R Andrieu
1802 N Carson Street
Suite 108-2683
Carson City, NV 89701
SECTION 4 . Rates and Charges (Cont’d)
4.7 Late Payment Charges
A late payment Charge of 1.5% per month will be assessed on all unpaid
balances more than thirty days old.
4.8 Special Promotions
The Company will, from time to time, offer special promotions to its
customers waiving certain charges. Copies of these promotions will be sent to
the IPUC with specific starting and ending dates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 6, 2011
Boise, Idaho