20220422Supplement to Application.pdf

Lance J.M. Steinhart, P.C.
Attorneys At Law
I 725 Windward Concourse
Suite 150
Alpharetta, Georgia 30005
,Lrli.riIi Pi'I l:53
Also Admitted in New York
Email : [e-mail]
"l' ii1' : :;,:i:*;0r\i
Telephone: [phone]
Facsimile: (770\ 232-9208
Apil22,2022
YIA EMAIL TO [e-mail]
Jan Noriyuki
Commission Secretary
Idaho Public Utilities Commission
472West Washington
Boise,Idatro 83702
Air Voice Wireless, LLC dlblaAirTalk
CaseNo. AVW-T-22-01
Dear Ms. Noriyuki:
Air Voice Wireless, LLC dlbla AirTalk Wireless ('Air Voice") filed an Application for
Limited Designation as an Eligible Telecommunications Carrier (the "Application") on March 23,
2022. Air Voice respectfully requests to supplement its Application with information in support of
its technical capabilities attached hereto as Exhibit 8.
If you have any questions, or if I may provide you with additional information, please do not
hesitate to contact me at770-232-9200 or [e-mail]. Thank you.
Respectfu lly submitted,
Lance J.M. Steinhart, Esq.
Managing Attomey
Lance J.M. Steinhart, P.C.
Attorneysfor Air Voice Wireless, LLC d/b/a AirTalk Wtreless
Attachmentscc: Henry Do
Johan E. Kalala-Kasanda
Re:
SOLUTIONS OVERVIEW
JANUARY 2021
TABLE OF CONTENTS
1. ABOUTHTH
? COMPREHENS!VE SERVICE OFFERING
J HANDSET SALES
] MVNE SERVICES
O 4PL SOLUTIONS
O REPAIR & REFURBISHING
3. THE HTH TEAM
4 TIMELINE OF OUR GROWTH
5 QUALITY STANDARDS WE MAINTAIN
6 CUSTOMERS WE SERVE
7 BRANDSWECARRY
B COMPETITIVEADVANTAGE
9 WORKING TOGETHER
,10 HTH COMMUNICATIONS AFFILIATE COMPANIES
PROVIDING
SUSTAINABLE
SOLUTIONS FOR THE
WIRELESS INDUSTRY
ABOUT HTH
For customers across the globe, HTH is delivering value into
their supply chain through programs that lower cost of
acquisition, reduce chum and increase retums on investment.
At HTH, we believe that sustainability is ensuring that our
customers achieve their business goals year after year. We
believe that sustainability means investing in our employees
and creating a culture of success. And, we believe that
sustainability means operating our business in accordance
with global quality standards designed to ensure the well-being
and prosperity of future generations.ry
WE MANAGE THE
SECONDARY
MARKETPLACE SO
YOU DON'T HAVE TO
COMPREHENSIVE
SERVICE OFFERING
&E Handset Sales
IIF
-a-
MVNE Services
+ 4PL Services
x Repair and Refurbishing
ln the socondary marketplace, value is derived from hlglF
qualfty produc.ts, efiicient seMcas and expandable
lnfiastuc{ure. HTH knows thls and thafs why our
comprehensive seMce ofering is used by over 50 MVNO's,
4 National Caniers and numelous OEMS. Our service
platform enables succese and deliveE maximum relums to
our partners.
HANDSET SALES
BUY FROM US
Our customers demand full-features phones at second life prices.
Whetheryou're looking for a smartphone or a basic feature phonq
we have a wide selectlon of devioes to c*roose from in a variety of
conditions and godes. Each customer is asgigned a dedicated
account manager who provides:
o Weekly inventory reports
o Promotional offers
o Samedayorderfulfillment
o Flexiblefinancingoffers
o Devicewananty
o Logisticsexpenise
o Exceptional sewice
HANDSET SALES
SELL TO US
We understand that caniers, OEM'S and insuranoe providers all
catry millions of dollars in lnventory and have financialtargets
to meet. That's why we participate in numerous disposition
programsto purchase retumed,trade-in, bufback and excess
inventory always delivering retums to help your company
achieve its goals.
MVNE SERVICES
OPERAT!ONAL
TOOLS
AIRT!ME BUNDLES
WHITE LABEL
SOLUTIONS
OPERATING
SYSTEM SUPPORT
RISK REWARD
MODELS
DEVICE
MANAGEMENT
CAP EX DEFERRALS
VIRTUAL
WAREHOUSING
4
a
.oE'
VIRTUAL
WAREHOUSING
4PL SERVICES
TRANSPORTATION DROP SHIPMENT
FORWARD LOGISTICS REVERSE LOGISTICS
TRACKING AND
REPORTING
hIrar I I
REPAIR & REFURBISHING
PARTS RECOVERY &
RECLAMATION
OEM NEW &
REFURBISHED PARTS
Disassembly
PROPRIETARY
TESTING EQUIPMENT
Assembly
OEM CERTIFIED
FACILITY
t+t i
Triage Picture Packs Distribution
HTH PROCESS
OVERVIEW:
?rt
III,ito
Warehouse and
Technical Staff
'i *;
CULTURE OF SUCCESS
THE HTH TEAM
HTH was founded in July 2fl)8 by Henry Do. Holding degrees in Econdnics and Finance, Henry begen his career at a private equity firm seMng the wir6le6s
industry wherc ho recognlzed the need for a repalr company that was laser focused on quallty and effidency. Nothing afioctod the bottom line of companles
more than those trrc faciorc. With that, HTH was formed. Over the past twelve years, HTH has gown ln size and scope and lt has done so by creating a
culture of success for employees. Enabling employees to grow and excel within the company, ensuring employees do their jobs with intogrity and attention to
detail, and rewarding employees when they achieve their goals are all part of the HTH culture.
WHEN OUR CUSTOMERS SUCCEED, WE SUCCEED
TIMELINE OF OUR GROWTH
HTH
Corn nr u n ical rons
founded and
operated in
1,500-SF far: lity
n Houslon, TX
Movcd into 10,000-5l-
facilily less lhan a
year later to
accomnrodate growth
Selectcd as exclLrsrvc
drslrlbutor of Crii:ket's
rcf urbished hands(-.ls
H I H expanded
nrarketing offorls
and began attcndrnq
lrade shows such as
CTIA, CCA and
partlcipalrng in
Carrier Summils
HTH ce ebrales
over a decade rn
business and
relocates to ri'
i'ril.L 'l\,'\ .!l
12s,000,sF
statc of lhe art
headquarlt-rs
2008 20122009201 0 201 4 201 6 201 9
HTH becomes a
downstream vendor
10 Sprint, US Ce lu ar,
MelroPCS, AT& t and
I Mobile
Moved into a 50,000-
Sl- facility to
accommociate
growrng teanr and
expans on of servicr:s
HTH recc ves R2, lS0
900r, rso 1400r and
rso oHSAS 45001
certr{rcat ons
QUALITY & EFFICIENCY
ARE THE CORE OF OUR SOLUTIONS
QUALITY STANDARDS WE MAINTAIN
2UI
mr
lso 45001
OCCUPATIONAL HEALTH AND
SAFETY MANAGEMENT
SYSTEMS
rso 9001
QUALITY
MANAGEMENT
SYSTEMS
-tso 14001
-7
rso 14001
ENVIRONMENTAL
STANDARDS SYSTEMS
R2
RESPONSIBLE
ELECTRONICS RECYCLING
rso
!rl(r1 .20 1 :r
1.:-.J
rso
45001 20r8
CUSTOMERS WE SERVE
s \38
Sprint
T-ilobile
Verizon
AT&T
Metro PCS
US Cellular
Nationwide Carriers Retailers & Etailers
Choice Wireless
Amazon
eBay
Enterprise Providers
Assurant
Asurion
lmmerye Wireless
Rural & Small Carriers
Carolina West
Affinity Cellular
ClearTalk Wireless
Manufacturers &
Wholesalers
o -E*E
Al,-l
MVNO's & Lifeline
TracPhone
Ready Wireless
Red Pocket Mobile
Assist Wireless
Credo
Easy Wireless
Safety Net Wireless
Samsung
Alcatel
LG
QualiU One
BRANDS CONSUMERS DEMAND
ARE THE BRANDS WE CARRY
@LG o
motorolo
ALLCONDITIONS
New
Used
Certified PreOwned
Refurbished
Functionally Tested
ALL BRANDS
Apple
Samsung
LG
Motorola
Kyocera
ALLTYPES
Smartphones
Feature Phones
Tablets
WiFiModems
Smart Accessories
ALLGRADES
Grade A
Grade B
Grade C
Grade D
Grade BER
NMSUN
OUR STRENGTH IS IN THE NUMBERS
COMPETITIVE ADVANTAGE
Numbers can tella powerfulstory.
The success of our business and commitment to
customers are best illustrated in these numbers.
125,000-square-foot
state-of -the-art
facility
200+ SKU's in
lnventory
1.5M Annual Unit
Volume
15 ln-house
Software Engineers
Financially Strong 1 2+ Years of
Positive Growth
Direct Access to
Carriers
200 Full-time
Employees
LET'S DEVELOP A
SOLUTION FOR YOU!
WORKING TOGETHER
ONE SOURCE SOLUTION
We simplify supply chain for our
customers by offering a full scope of
solutions. One vendor. One location.
One point of contact. Easy.
EXPERTENCE, SCALE FIEXIB|LITY
We have the team, the financial
strength and the operations to put
together a program designed
specifically for you!
COMMITMENT TO EXCELLENCE
Quality and Efficiency are the core
values in running our business. Our
customers deserve nothing less.
ONE SOURCE
SOLUTION
HTH
COMMUNICAT!ONS
AFFILIATE
COMPANIES
Working with us is easy. We can provlde you with a single service or
put together a comprehensive offering.
s SOFTEL
TECHNOLOGIES
o Owned by Henry Hung Do
o Headquarters office is located at 9920 Brooklet Drive, Houston,fXVogg
o A distrrbutor for wireless resellers
o Operating on the Sprint & T-Mobrle Network
o BzC Products & Servrces
NEWPHONE r5r
UWIRELESS
o OwnedbyHenryHungDo
o Headquarters offtce ls located at gB2o Brookht Drive, Houston, Tx Zo99
o An ETC / MVNO that offers free mobile devices and plans to indivlduals and famrhes who qualrfo for the Lrfehne Program
o Lifeline Service is available in Louisiana
o Emergency Broadband Benefft Progcm Pro/ider in 48 states
o operathg on the Sprint & T-Mobile Netu/ork
o BzCProducts&SeMces
fikx
o Owned by Henry Hung Do
o Headquaners office is located at 9920 Brooklet Drive, Houston, TX7o99
o AnETC/MVNOthatoffersfreemobiledevicesandplanstoindividualsandfamilieswhoqualifyfortheLifelineProgram
o LrfelineServiceisavarlablernA*ansas,Marne,Rhodelsland,MarylandandWestVrrginia
o Emergency Broadband Benefit Program Provider in 46 states
o Operating on the Sprint & T-Mobrle Newvork
o B2C Products & Servrces
S SFON E
WIRELESS
o OwnedbyHenryHungDo
o Headquarters officc is located at g92o Brooklet
Dritrc, Houston, TX 7/099
o An MVNO operating on the Sprint N€twork
o Nationwide Prcpaid & Postpaid Wireless Services
o B2CProdu<ts&SeMces
o Bundled Handsets
o BringYourOwnPhonePrognm(BYOP)
o Pre-Owned Phones
o Prepaid Wlreless Plans
o Data Broadbands
ommuntcaatont
9920 Brooklet Drive
Houston, Te)(asfy'ogg
Phone: 84t.+84.2656
Henrly's E-mail: [e-mail]
Henr/s Cell Phone: r8r.8y.2484
wvvwhthcomm com
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