Advanced Telemanagement Group.pdf

Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 1
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service
and facilities for intrastate interexchange telecommunications services provided by Advanced
Telemanagement Group, Inc., with principal offices at 8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255. This tariff applies for services furnished within the state of Idaho. This
tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during
normal business hours, at the Company s principal place ofbusiness.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
First Revised Sheet 2
Cancels Original Sheet 2
CHECK SHEET
Sheets 1 through 35 inclusive of this tariff are effective as of the date shown at the bottom of
each respective sheet( s ). Original and revised sheets as named below comprise all changes from
the original tariff and are currently in effect as of the date on the bottom of this page.
SHEET REVISION
Original
First Revised *
First Revised *
Original
Original
Original
Original
Ori ginal
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
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Original
Issued: February 4, 2005 Effective: February 14, 2005
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 1 4 2005
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
First Revised Sheet 3
Cancels Original Sheet 3
SHEET
CHECK SHEET (continued)
REVISION
Original
Original
Original
Original
First Revised *
Original
Issued: February 4, 2005
by:
Effective: February 14, 2005
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 1 4 2005
Boise. Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 4
TABLE OF CONTENTS
Title Page
Check Sheet
Table of Contents
Alphabetical Index
Symbols
Tariff Format
Section 1 - Technical Terms and Abbreviations
Section 2 - Rules and Regulations
Section 3 - Description of Service
Section 4 - Rates
Section 5 - Specialized Service Arrangements
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 5
ALPHABETICAL INDEX
Section
Advance Payments
Ancillary Charges
Billing and Charges
Calculation of Distance
Cancellation or Discontinuance of Service
Collection Costs
Customer Complaints and/or Billing Disputes
Customized Service Packages
Dedicated Access Services - Rate Plans
Deposits
Description of Service
Directory Assistance
Finance Charge
Interruption of Service
Liability of the Company
Minimum Call Completion Rate
Payphone Use Surcharge
Private Line Services Rates
Rates
Reconnection Charge
Reseller/Rebiller Certification
Responsibilities of the Customer or Subscriber
Restoration of Service
Return Check Charges
Rules and Regulations
Service Offerings
Special Promotional Offerings
Specialized Service Arrangements
Switched Access Services - Rate Plans
4.4
3.2
2.4
3.4
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 6
ALPHABETICAL INDEX (Continued)
Section
Taxes
Teclmical Terms and Abbreviations
Time of Day Rate Periods
Timing of Calls
Undertaking of Advanced Telemanagement Group, Inc.
Use and Limitations of Services
Issued: September 3
, .
2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 7
SYMBOLS
The following are the only symbols used for the purposes indicated below:
Delete or Discontinue
Change Resulting in an Increase to a Customer s Bill
Moved From Another Tariff Location
New
Change Resulting in a Reduction to a Customer s Bill
Change In Text or Regulation but no Change in Rate or Charge
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 8
TARIFF FORMAT
A. Sheet Numbering - Sheet numbers appear in the upper right corner of the page. Sheets are
numbered sequentially. However, new sheets are occasionally added to the tariff. When a new
sheet is added between sheets already in effect, a decimal is added. For example, a new sheet
added between sheets 14 and 15 would be 14.
B. Sheet Revision Numbers - Revision numbers also appear in the upper right corner of each
page. These numbers are used to determine the most current sheet version on file with the
IDPUC. For example, the 4th revised Sheet 14 cancels the third revised Sheet 14 cancels the 3rd
revised Sheet 14. Because of various suspension periods, deferrals, etc. the IDPUC follows in
their tariff approval process, the most current sheet number on file with the Commission is not
always the tariff page in effect. Consult the Check Sheet for the sheet currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level
coding is subservient to its next higher level:
1.1.
2. 1. LA.
1. LA. 1.
2. 1. LA. l.(a).
A.1.(a).
A.1.(a).I.(i).
A.1.( a).I.(i).(l).
D. Check Sheets - When a tariff filing is made with the IDPUC, an updated check sheet
accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet
changed to reflect the revision. All revisions made in a given filing are designated by an asterisk
). There will be no other symbols used on this page if these are the only changes made to it
(i., the format, etc. remains the same, just revised revision levels on some pages). The tariff
user should refer to the latest check sheet to find out if a particular sheet is the most current on
file with the IDPUC.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No. 1
Original Sheet 9
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the Customer s location to an Advanced
Telemanagement Group, Inc. network switching center.
Authorization Code - A numerical code, one or more of which are available to a Customer to
enable him/her to access the carrier, and which are used by the carrier both to prevent
unauthorized access to its facilities and to identify the Customer for billing purposes.
Commission - Idaho Public Utilities Commission.
Company, Carrier or ATG - Advanced Telemanagement Group, Inc.
Customer - The person, firm, corporation or other entity which orders service and is responsible
for payment of charges due and compliance with the Company s tariff regulations.
Day - From 8:00 AM up to but not including 5:00 PM local time Monday through Friday.
Evening - From 5 :00 PM up to but not including 11 :00 PM local time Sunday through Friday.
Night/Weekend - From 11 :00 PM up to but not including 8:00 AM Sunday through Friday, and
8:00 AM Saturday up to but not including 5:00 PM Sunday.
InterLATA Toll Call- Any call terminating beyond the LATA of the originating caller.
IntraLATA Toll Call- Calls terminating within the LATA of the originating caller.
RBOC - Regional Bell Operating Company
Telecommunications - The transmission of voice communications or, subject to the transmission
capabilities of the services, the transmission of data, facsimile, signaling, metering, or other
similar communications.
Underlying Carrier - The telecommunications carrier whose network facilities provide the
technical capability and capacity necessary for the transmission and reception of Customer
telecommunications traffic.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet
SECTION 2 - RULES AND REGULATIONS
Undertaking of Advanced Telemanagement Group, Inc.
This tariff contains the regulations and rates applicable to intrastate resale
telecommunications services provided by A TG for telecommunications between points
within the State of Idaho. Resale services are furnished subject to the availability of
facilities and subject to the terms and conditions of this tariff in compliance with
limitations set forth in the Commission s rules. The Company s services are provided on
a statewide basis and are not intended to be limited geographically. The Company offers
service to all those who desire to purchase service from the Company consistent with all
of the provisions of this tariff. Customers interested in the company s services shall file a
service application with the Company which fully identifies the Customer, the services
requested and other information requested by the Company. The Company may act as
the Customer s agent for ordering access connection facilities provided by other carriers
or entities when authorized by the Customer, to allow connection of a Customer
location to a service provided by the Company. The Customer shall be responsible for all
charges due for such service arrangement. The Company does not own any switching,
transmission or other physical facilities in Idaho.
1.1 The services provided by ATG are not part of a joint undertaking with any other
entity providing telecommunications channels, facilities, or services, but may
involve the resale of the Message Toll Services (MTS) and Wide Area
Telecommunications Services (W ATS) of underlying common carriers subject to
the jurisdiction of this Commission.
The rates and regulations contained in this tariff apply only to the resale services
furnished by A TG and do not apply, unless otherwise specified, to the lines
facilities, or services provided by a local exchange telephone company or other
common carriers for use in accessing the services of ATG.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 11
RULES AND REGULATIONS (continued)
Undertaking of Advanced Telemanagement Group, Inc.(continued)
1.3 The Company reserves the right to limit the length of communications, to
discontinue furnishing services, or limit the use of service necessitated by
conditions beyond its control, including, without limitation: lack of satellite or
other transmission medium capacity; the revision, alteration or repricing of the
Underlying Carrier s tariffed offerings; or when the use of service becomes or is
in violation of the law or a provision of this tariff.
1.4 The Company s services and facilities are provided on a monthly basis unless
ordered on a longer term basis, and are available twenty-four hours per day, seven
days per week.
2.2 Use and Limitations of Services
ATG's services may be used for any lawful purpose consistent with the
transmission and switching parameters of the telecommunications facilities
utilized in the provision of services, subject to any limitations set forth in this
Section 2.2.
2.2.2 The use of ATG's services to make calls which might reasonably be expected to
frighten, abuse, torment, or harass another or in such a way as to unreasonably
interfere with use by others is prohibited.
2.2.The use of ATG's services without payment for service or attempting to avoid
payment for service by fraudulent means or devices, schemes, false or invalid
numbers, or false calling or credit cards is prohibited.
2.4 ATG does not transmit messages, but the services may be used for that purpose.
Issued: September 3 , 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 12
RULES AND REGULATIONS (continued)
2.2 Use and Limitations of Services (continued)
A TG' s services may be denied for nonpayment of charges or for other violations
of this tariff subject to Section 2.5 herein.
2.2.Customers shall not use the service provided under this tariff for any unlawful
purpose.
2.2.The Customer is responsible for notifying the Company immediately of any
unauthorized use of services.
2.2.All facilities provided under this tariff are directly controlled by A TG and the
Customer may not transfer or assign the use of the service or facilities, except
with the express written consent of the Company. Such transfer or assignment
shall only apply where there is no interruption of the use or location of the service
or facilities.
2.2.Prior written permission from the Company is required. before any assignment or
transfer. All regulations and conditions contained in this tariff shall apply to all
such permitted assignees or transfers.
Liability of the Company
The Company shall not be liable for any claim, loss, expense or damage for any
interruption, delay, error, omission, or defect in any service facility or
transmission provided under this tariff, if caused by an act of God, fire, war, civil
disturbance, act of government, or due to any other causes beyond the Company
control.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 13
RULES AND REGULATIONS (continued)
Liability of the Company (continued)
3.2 The Company shall not be liable for, and shall be fully indenmified and held
harmless by the Customer against any claim, loss, expense, or damage for
defamation, libel, slander, invasion, infringement of copyright or patent
unauthorized use of any trademark, trade name or service mark, proprietary or
creative right, or any other injury to any person, property or entity arising out of
the material, data or information transmitted.
No agent or employee of any other carrier or entity shall be deemed to be an agent
or employee of the Company.
3.4 The Company s liability for damages ansmg out of mistakes, interruptions
omissions, delays, errors, or defects in the transmission occurring in the course of
furnishing service or facilities, and not caused by the negligence of its employees
or its agents, in no event shall exceed an amount equivalent to the proportionate
charge to the Customer for the period during which the aforementioned faults in
transmission occur. No other liability in any event shall attach to the Company,
except as ordered by the Commission.
The Company shall not be liable for and shall be indenmified and saved harmless
by any Customer or by any other entity from any and all loss, claims, demands
suits, or other action or any liability whatsoever, whether suffered, made
instituted, or asserted by any Customer or any other entity for any personal injury
, or death of, any person or persons, and for any loss, damage, defacement or
destruction of the premises of any Customer or any other entity of any other
property whether owned or controlled by the Customer or others.
The Company shall not be liable for any indirect, special, incidental, or
consequential damages under this tariff including, but not limited to, loss of
revenue or profits, for any reason whatsoever, including the breakdown of
facilities associated with the service, or for any mistakes, omissions, delays
errors, or defects in transmission occurring during the course of furnishing
serVIce.
by:
Issued: September 3, 2003 Effective: September 15, 2003
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 14
RULES AND REGULATIONS (continued)
Liability of the Company (continued)
The remedies set forth herein are exclusive and in lieu of all other warranties and
remedies, whether express or implied, INCLUDING, WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A
ARTICULAR PURPOSE.
2.4 Responsibilities of the Customer or Subscriber
2.4.The Customer is responsible for placing any necessary orders, for complying with
tariff regulations, and for assuring that users comply with tariff regulations. The
Customer shall ensure compliance with any applicable laws, regulations, orders or
other requirements (as they exist from time to time) of any governmental entity
relating to services provided or made available by the Customer to authorized
users.
2.4.The Customer is responsible for charges incurred for special construction and/or
special facilities which the Customer requests and which are Qrdered by ATG on
the Customer s behalf.
2.4.If required for the provision of ATG services, the Customer must provide any
equipment space, supporting structure, conduit and electrical power without
charge to the Company.
2.4.4 The Customer is responsible for arranging access to its premises at times mutually
agreeable to the Company and the Customer when required for the Company
personnel to install, repair, maintain, program, inspect or remove equipment
associated with the provision of ATG's services.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 15
RULES AND REGULATIONS (continued)
2.4 Responsibilities of the Customer or Subscriber (continued)
2.4.
2.4.
2.4.
2.4.
The Customer shall ensure that its equipment and/or system is properly interfaced
with ATG facilities or services, that the signals emitted into the ATG network are
of the proper mode, bandwidth, power, and signal level for the intended use of the
Customer in compliance with the criteria set forth in this tariff, and that the
signals do not damage equipment, injure personnel, or degrade service to other
Customers. If the Federal Communications Commission or some other
appropriate certifying body certifies terminal equipment as being technically
acceptable for direct electrical connection with interstate communications service
A TG will permit such equipment to be connected with its channels without the
use of protective interface devices.
If the Customer fails to maintain the equipment and/or the system properly, with
resulting imminent harm to A TG equipment, personnel, or the quality of service
to other Customers, ATG may, upon written notice, require the use of protective
equipment at the Customer s expense. If this fails to produce satisfactory quality
and safety, A TG may, upon written notice, terminate the Customer s service.
The Customer must pay the Company for replacement or repair of damage to the
equipment or facilities of the Company caused by negligence or willful act of the
Customer, users, or others, by improper use of the services, or by use of
equipment provided by the Customer, users, or others.
The Customer must pay for the loss through theft of any A TG equipment installed
at Customer s premises.
The Customer is responsible for the payment of charges for all calls originated at
the Customer s numbers, even when those calls are originated by fraudulent
means, either from the Customer s premises or from remote locations.
by:
Issued: September 3 , 2003 Effective: September 15, 2003
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 16
RULES AND REGULATIONS (continued)
2.4 Responsibilities of the Customer or Subscriber (continued)
2.4.The Customer or authorized user is responsible for compliance with the
applicable regulations set forth in this tariff.
2.4.10 The Customer or authorized user is responsible for identifying the station, party,
or person with whom communications is desired and/or made at the called
number.
Cancellation or Discontinuance of Services
Without incurring liability, ATG may, upon five working days written notice
discontinue services to a Customer or may withhold the provision of ordered or
contracted services:
1.A For nonpayment of any sum due ATG for more than thirty days
after issuance of the bill for the amount due
1.B For violation of any of the provisions of this tariff
1.C For violation of any law, rule, regulation or policy of any
governing authority having jurisdiction over the Company
servIces, or
1.D By reason of any order or decision of a court, public servIce
commission or federal regulatory body or other governing
authority prohibiting ATG from furnishing its services.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 17
RULES AND REGULATIONS (continued)
Cancellation or Discontinuance of Services (continued)
5.2 Without incurring liability, ATG may interrupt the provision of services at any
time in order to perform tests and inspections to assure compliance with tariff
regulations and the proper installation and operation of Customer and Company
equipment and services and may continue such interruption until any items of
non-compliance or improper equipment operation so identified are rectified.
Service may be discontinued by ATG, without notice to the Customer, by
blocking traffic to certain countries, cities or NXX exchanges, or by blocking
calls using a call screening method which generates a network message not
allowing calls to complete, when A TG deems it necessary to take such action to
prevent unlawful use of its service. A TG will restore service as soon as it can be
provided without undue risk.
5.4 The Customer may terminate service upon verbal or written notice for the
Company s standard month to month contract. Customer will be liable for all
usage on any of the Company s service offerings until the Customer actually
leaves the service. Customers will continue to have Company usage and be
responsible for payment until the Customer or its agent notifies its local exchange
carrier and changes its long distance carrier.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 18
RULES AND REGULATIONS (continued)
Interruption of Service
Credit allowance for the interruption of service which is not due to the Company
testing, inspecting, or adjusting, of equipment; or to the failure of channels or
equipment provided by the Customer; or to the Company s blocking of services to
certain locations; and that is not caused by the Customer, is subject to the general
liability provisions set forth in 2.3 herein. It shall be the obligation of the
Customer to notify the Company immediately of any interruption in service for
which a credit allowance is desired. Before giving such notice, the Customer
shall ascertain that the trouble is not being caused by any action or omission by
the Customer within his control, or is not in wiring or equipment, if any, furnished
by the Customer and connected to the Company s facilities.
6.2 No credit is allowed in the event that service must be interrupted in order to
provide routine service quality or related investigations.
Credit for failure of service shall be allowed only when such failure is caused by
or occurs due to causes within the control of the Company.
6.4 Credit for interruption shall commence after the Customer notifies the Company
of the interruption or when the Company becomes aware thereof, and ceases
when service has been restored.
For purposes of credit computation, every month shall be considered to have 720
hours.
6 No credit shall be allowed for an interruption of a continuous duration of less than
two hours.
by:
Issued: September 3, 2003 Effective: September 15, 2003
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 19
RULES AND REGULATIONS (continued)
Interruption of Service (continued)
The Customer shall be credited for an interruption of two hours or more at the rate
of 11720th ofthe monthly charge for the facilities affected for each hour or major
fraction thereof that the interruption continues.
CREDIT FORMULA:
Credit = (A x B) / 720
A" - outage time in hours
B" - total monthly charge for affected facility
Restoration of Service
The use and restoration of service shall be in accordance with the priority system
specified in part 64, Subpart D of the Rules and Regulations of the Federal
Communications Commission
Deposits
A TG may, in order to safeguard its interests, require a Customer to make a cash security
deposit, irrevocable letter of credit or other means prior to or any time after the provision
of Services to Customer (collectively called "Deposit"). The Deposit, to be held by A TG
as a guarantee or security for the payment of charges incurred, may be drawn upon by
ATG for any and all past due amounts, and may be increased at any time upon ATG'
request and in its sole discretion. ATG's obligation to provide Services is contingent
upon an initial and continuing credit approval by ATG. Additional Deposit amounts may
be required after Services commence pending continuing review of issues which include
but are not limited to Customer s monthly revenue, payment history, financial condition
and as security against disputed amounts.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 20
RULES AND REGULATIONS (continued)
Advance Payments
For Customers whom the Company feels an advance payment is necessary, the Company
reserves the right to collect an amount not to exceed one (1) month's estimated charges as
an advance payment for service. This will be applied against the next month's charges
and if necessary a new advance payment will be collected for the next month.
Taxes
All federal, state and local taxes, assessments, surcharges, or fees (i., gross receipts tax
sales tax, use tax, municipal utilities tax) are listed as separate line items and are not
included in the quoted rates.
Billing and Charges
11.1 A TG will bill its customers directly. Billing will be payable upon receipt and will
be considered past due if not paid within 20 days.
11.2 The Customer is responsible for payment of all charges for services furnished to
the Customer, as well as to all persons using the Customer s codes, exchange
lines, facilities, or equipment, with or without the knowledge or consent of the
Customer. The security of the Customer s Authorization Codes, subscribed
exchange lines, and direct connect facilities is the responsibility of the Customer.
All calls placed using direct connect facilities, subscribed exchange lines, or
Authorization Codes will be billed to and must be paid by the Customer.
Recurring charges and non-recurring charges are billed in advance. Charges
based on actual usage during a month and any accrued interest will be billed
monthly in arrears.
Effective: September 15, 2003
by:
Issued: September 3, 2003
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 21
RULES AND REGULATIONS (continued)
Collection Costs
In the event Company is required to initiate legal proceedings to collect any amounts due
to Company for regulated services, or for the enforcement of any other provision of this
tariff or applicable law, Customer shall, in addition to all amount due, be liable to
Company for all reasonable costs incurred by Company in such proceedings and
enforcement actions, including reasonable attorneys ' fees, collection agency fees or
payment, and court costs. In any such proceeding, the amount of collection costs
including attorneys ' fees , due to the Company will be determined by the Court.
Customer Complaints and/or Billing Disputes
13.1 Customers may contact ATG's representatives 24 hours a day, 7 days a week at
480-515-9200, or by writing to Advanced Telemanagement Group, Inc.
Customer Service Division, 8912 East Pinnacle Peak Road, Suite 423 , Scottsdale
AZ 85255.
13.2 Any objection to billed charges should be reported within forty-five (45) days of
the date of the invoice to ATG. Adjustments to Customers ' bills shall be made to
the extent that records are available and/or circumstances exist which reasonably
indicate that such charges are not in accordance with approved rates or that an
adjustment may otherwise be appropriate. A Customer who is unable to resolve a
billing dispute with the Company may contact the Commission to intervene in the
billing dispute.
Reseller/Rebiller Certification
Any Customer that resells or rebills the A TG services set forth in this tariff must possess
all certifications and authorizations required by the Idaho Public Utilities Commission
and all other pertinent authorities.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No. 1
Original Sheet 22
SECTION 3 - DESCRIPTION OF SERVICE
Timing of Calls
1.1
1.3
The Customer s long distance usage charge is based on the actual usage of ATG'
network. Usage begins when the called party picks up the receiver. When the
called party picks up is determined by hardware answer supervision in which the
local telephone company sends a signal to the switch or the software utilizing
audio tone detection. When software answer supervision is employed, up to 60
seconds of ringing is allowed before it is billed as usage of the network. A call is
terminated when the calling party hangs up thereby releasing the network
connection. If the called party hangs up but the calling party does not, chargeable
time ends when the network connection is released or by automatic timing
equipment in the network. There will be no charges for incomplete calls.
The minimum call duration and initial billing period is 60 seconds for all
intrastate direct dialed calls unless otherwise specified by this tariff. Any
additional period is measured and rounded to the next higher 60 second increment
unless otherwise specified by this tariff.
All calls will be rounded to the second decimal place amount of a call charge.
by:
Issued: September 3, 2003 Effective: September 15 , 2003
Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 23
DESCRIPTION OF SERVICE (continued)
3.2 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance rate
centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to
the vertical and horizontal coordinates associated with the rate centers involved. The
Company uses the rate centers and associated vertical and horizontal coordinates that are
produced by Bell Communications Research in their NPA-NXX V & H Coordinates
Tape and Bell's NECA Tariff No. 4
FORMULA:
(VI - V2)2 + (HI - H2)
EXAMPLE: Distance between Miami and New York City -
Miami
New York
Difference
351 529
997 1,406
354 -879
Square and add:249 316 + 772 641 = 12 021 196
Divide by 10 and round: 12 021 597 /10 = 1 202 195.
= 1 202 196
Take square root and round: 1 202 196 = 1 096.4
= 1 097 miles
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 24
DESCRIPTION OF SERVICE (continued)
Minimum Call Completion Rate
A Customer can expect a call completion rate (number of calls completed / number of
calls attempted) of not less than 95% during peak use periods for all services ("1+"
dialing).
3.4 Service Offerings
3.4.Switched Access Services
ATG Switched Access Service allows a customer to access the Company s long
distance network via FGD access.
3.4.Inbound Switched Service
ATG Inbound Switched Service receives inbound Intrastate calls
on Switched Access Lines using 800 or 888 number(s).
3.4.1.B.Outbound Switched Service
A TG Outbound Switched Service sends outbound Intrastate calls
on Switched Access Lines by dialing "1+ ten digits for
interLATA calls.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 25
DESCRIPTION OF SERVICE (continued)
3.4 Service Offerings (continued)
3.4.2 Dedicated Access Services
A TG Dedicated Access Services allows a Customer to access the Company s long
distance network via a dedicated channel connection between the customer
premise equipment and the long distance switch.
3.4.2.Inbound Dedicated Service
ATG Inbound Dedicated Service receives inbound Intrastate calls
on Dedicated Access Lines using 800 or 888 number(s).
3.4.2.Outbound Dedicated Service
ATG Outbound Dedicated Service sends outbound intrastate calls
on Dedicated Access Lines by dialing "1+ ten digits for
interLATA.
3.4.Private Line Services
A TG Private Line Services allows a customer use of a non-switched direct
channel or line specifically dedicated to a customer s use between specified
points.
Special Promotional Offerings
The company may from time to time engage in special promotional offerings limited to
certain dates, times or locations designed to attract new subscribers or increase subscriber
usage. The company will not have special promotional offerings for more than 90 days
in any 12 month period. Promotions will be made a part of this tariff.
Issued: September 3 , 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 26
SECTION 4 - RATES
Switched Access Services-Rate Plans
Callers are able to originate and terminate calls to and from call stations of any domestic
phone system. Rates are determined by the point of origination and termination.
1.1 Rate Plan "
In order to obtain the rates specified for this plan, calls must originate in an area
serviced by the RBOC and must terminate no less than 80% of the time in an area
serviced by the RBOC. Calls are rated on the basis of a 6-second initial billing
period with additional periods rounded to the next higher 6-second increment.
Intrastate calls are charged at a rate of $0.14 per minute, 24 hours a day, seven
days a week.
1.2 Rate Plan "
Calls which originate in an area serviced by the RBOC but terminate less than
80% of the time in areas serviced by the RBOC are billed in accordance with this
plan. Calls are rated on the basis of a 6-second initial billing period with
additional periods rounded to the next higher 6-second increment.
Intrastate calls are charged at a rate of $0.18 per minute, 24 hours a day, seven
days a week.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 27
RATES (continued)
Switched Access Services-Rate Plans (continued)
1.3 Rate Plan "
In order to obtain the rates specified for this plan, calls must originate in a non-
RBOC area and must terminate no less than 80% of the time in an area serviced
by the RBOC. Calls are rated on the basis of a 6-second initial billing period with
additional periods rounded to the next higher 6-second increment.
Intrastate calls are charged at a rate of $0.22 per minute, 24 hours a day, seven
days a week.
1.4 Rate Plan "
Calls which originate in a non-RBOC area but terminate less than 80% of the time
in an area serviced by the RBOC are billed in accordance with this plan. Calls are
rated on the basis of a 6-second initial billing period with additional periods
rounded to the next higher 6-second increment.
Intrastate calls are charged at a rate of $0.30 per minute, 24 hours a day, seven
days a week.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 28
RATES (continued)
4.2 Dedicated Access Services-Rate Plans
Inbound Dedicated Service
A TG Inbound Dedicated Service receives inbound Intrastate calls on Dedicated
Access Lines using 800 or 888 number(s). Calls are rated on the basis of a 6-
second initial billing period with additional periods rounded to the next higher 6-
second increment. Calls are billed in accordance with the rates set forth below
and appear on the Customer s monthly long distance bill.
4.2.A. Rate Plan "
This plan enables Customers to receive calls originating in any area
serviced by the RBOc.
Intrastate calls are charged at a rate of $0.1084 per minute, 24 hours a
day, seven days a week.
B. Rate Plan "
This plan enables Customers to receive calls originating in any area
serviced by an Independent Telephone Company.
Intrastate calls are charged at a rate of $0.2806 per minute, 24 hours a
day, seven days a week.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 29
RATES (continued)
4.2 Dedicated Access Services-Rate Plans (continued)
Inbound Dedicated Service (continued)
4.2.1.c. Rate Plan "
This plan enables Customers to receive calls originating in any area not
serviced by the RBOC or an Independent Telephone Company.
Intrastate calls are charged at a rate of $0.1538 per minute, 24 hours a
day, seven days a week.
4.2.Outbound Dedicated Service
A TG Outbound Dedicated Service sends outbound intrastate calls on Dedicated
Access Lines by dialing "1+ ten digits" for interLATA. Calls are rated on the
basis of a 6-second initial billing period with additional periods rounded to the
next higher 6-second increment. Calls are billed in accordance with the rates set
forth below and appear on the Customer s monthly long distance bill.
2.2.A. Rate Plan "
In order to qualify for the rates under this plan, calls must terminate in
an area serviced by the RBOc.
Intrastate calls are charged at a rate of $0.1262 per minute, 24 hours a
day, seven days a week.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 30
RATES (continued)
Dedicated Access Services-Rate Plans (continued)
2.2 Outbound Dedicated Service (continued)
4.2.2.B. Rate Plan "
In order to qualify for the rates under this plan, calls must terminate in
an area serviced by an Independent Telephone Company.
Intrastate calls are charged at a rate of $0.2874 per minute, 24 hours a
day, seven days a week.
2.2.C. Rate Plan "
Rates under this plan apply when termination is in neither an area
serviced by the RBOC or an Independent Telephone Company.
Intrastate calls are charged at a rate of $0.1362 per minute, 24 hours a
day, seven days a week.
4.2.Volume Discounts
Customers are allowed a volume discount on dedicated services in accordance
with the following:
:::-2 million monthly minutes
1 - 2 million monthly minutes
500 000 - 1 million monthly minutes
100 000 - 500 000 monthly minutes
15%
10%
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 31
RATES (continued)
Dedicated Access Services-Rate Plans (continued)
2.4 Commitment Discounts
Customers are allowed a discount on dedicated servIces based on term
commitment as follows:
1 year commitment
2 year commitment
3 year commitment
10%
15%
Private Line Services Rates
Private line services will be made available to customers in a non-discriminatory manner.
Rates for private line services will be determined on an Individual Case Basis (ICB).
Pricing will be based upon term commitments and distance and will include a non-
recurring charge and minimum revenue requirements. ICB rates will be made available
to the Commission upon request on a proprietary basis.
4.4 Ancillary Charges
Toll Free Number $0.50 per number MRC
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 32
RATES (continued)
Directory Assistance
long distance directory assistance charge applies when the caller accesses the
Company s network by dialing 1 + Area Code + 555-1212 to place a request for a
telephone number. A caller may request one telephone number per directory assistance
call. The charge applies to each inquiry regardless of whether the directory assistance
bureau is able to supply a listed number. A credit will be issued for any directory
assistance charge for which the Customer experiences poor transmission quality, is cut
off, receives an incorrect telephone number, or misdials.
Per Inquiry
Directory Assistance Charge -$0.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUc Tariff No.
Original Sheet 33
RATES (continued)
Time Of Day Rate Periods
Day, evening and night/weekend rates apply for the following products based on the
following chart:
All Services:
MON I TUES IWEDS I THURS I FRI SAT I SUN
8:00 AM DAYTIME RATE PERIOD
5:00 PM*
5: 00 PM EVENING/NIGHT /WEEKEND
RATE PERIOD
11:00 PM*
11:00 PM
8:00 AM*
* to, but not including
Calls are billed based on the rate in effect for the actual time period(s) during which the
call occurs. Calls that cross rate period boundaries are billed the at rates in effect in that
boundary for each portion of the call.
Issued: September 3, 2003 Effective: September 15, 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
First Revised Sheet 34
Cancels Original Sheet 34
RATES (continued)
Payphone Use Surcharge
An undiscountable payphone use surcharge of $.54 shall apply to each coinless call
which A TG can identify as being placed from a domestic payphone by or to the
Customer or its permitted user. This includes, but is not limited to, calls placed with a
A TG calling card, collect calls and calls placed to 800 numbers. This charge is in
addition to standard tariffed usage charges and is for the use of the payphone instrument
to access ATG's service.
(I)
Finance Charge
finance charge in the amount of 1.5% monthly will be charged on any past due
balances.
Return Check Charges
A fee of$15.00 will be charged for each check returned.
Reconnection Charge
A reconnection fee of $20.00 per occurrence is charged when service is re-established for
Customers who had been disconnected for non-payment.
Effective: February 14, 2005Issued: February 4, 2005
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FES 1 4 2005
Boise, Idaho
Advanced Telemanagement Group, Inc.Idaho PUC Tariff No.
Original Sheet 35
SECTION 5 -SPECIALIZED SERVICE ARRANGEMENTS
Customized Service Packages
Customized service packages and competitive pricing packages may be furnished at
negotiated rates on a case-by-case basis in response to requests by Customers to the
Company for proposals or for competitive bids. Service offered under this tariff
provision will be provided to Customers pursuant to contract. Unless otherwise
specified, the regulations for such arrangements are in addition to the applicable
regulations and prices in other sections of the tariff. Specialized rates or charges will be
made available to similarly situated Customers on a non-discriminatory basis. All
specialized pricing arrangements are subj ect to Commission review.
Issued: September 3, 2003 Effective: September 2003
by:Robert D. Maguire
President
Advanced Telemanagement Group, Inc.
8912 East Pinnacle Peak Road, Suite 423
Scottsdale, AZ 85255
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Sept. 15, 2003
Boise, Idaho