Alec Inc.pdf

ALEC , INC.Original Page No.
Idaho PUC Tariff No.
ALEC, Inc.
Schedule of
GENERAL REGULATIONS FOR EXCHANGE SERVICES
Applying to the Local Exchange
Services and Facilities of this Company
in the State of Idaho
Issued Date: November 6, 2009
Issued by:
Effective Date: November 16 2009
Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Oj~blic Utilities Commission
ACC
flce of the Secretary
PTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC, INc.Original Page No.
Idaho PUC Tariff No.
CHECK SHEET
Current sheets in the price list are as follows:
Subiect Matter
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
Sheet Number
31 Original
32 Original
33 Original
34 Original
35 Original
36 Original
37 Original
38 Original
39 Original
40 Original
41 Original
42 Original
43 Original
44 Original
45 Original
46 Original
47 Original
48 Original
49 Original
50 Original
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho ~~blic Utilities Commission
Orl ice of the SecretaryACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
._-. .
ALEC, INC.Original Page No.
Idaho PUC Tariff No.
TABLE OF CONTENTS
Subiect Matter Sheet Number
Title Page
Price list Check Sheet
Table of Contents
Application of Price list
Symbols
Contact Information
SECTION 1.0 - DEFINITIONS
SECTION 2.0 - REGULATIONS
1 Undertaking of the Company
2.2 Shortage of Equipment or Facilities
3 Selection of Transmission
2.4 Notification of Service-Affecting Activities
5 Provision of Equipment and Facilities
6 Terms and Conditions
7 Non-Routine Installation and Special Construction
8 Ownership of Facilities
9 Rights-of-Way
10 Liability
11 Indemnification
12 Conflicts Between Price List and Commission Rules
13 Allowances for Interruptions in Service
14 Obligations of the Customer
15 Prohibited Uses
16 Payments
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC, INC.Original Page No.
Idaho PUC Tariff No.
TABLE OF CONTENTS (CONT'
Subiect Matter Sheet Number
SECTION 2.0 - REGULATIONS (Cont'd)
17 Taxes, Charges and Fees
18 Deposits
19 Refusal or Termination of Services
2.20 Restoration of Service
21 Assignment
2.22 Promotions
23 E-911
2.24 Public Notice
SECTION 3.0 - LOCAL EXCHANGE SERVICES
1 General
2 Service Descriptions
3 Local Exchange Service
3.4 ISDN Primary Rate Interface (PR!) Service
5 Idaho Telecommunications Service Assistance Program (IT SAP)
6 Idaho USF Surcharges
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NO V 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No.
Idaho PUC Tariff No.
TABLE OF CONTENTS (CONT'
Subiect Matter Sheet Number
SECTION 4.0 - RATES AND CHARGES
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No.
Idaho PUC Tariff No.
APPLICATION OF PRICE LIST
ALEC, Inc. (hereinafter "The Company ) has been authorized by the Idaho Public Utilities
Commission (Idaho PUC) to provide competitive local exchange and interexchange services.
This price list sets forth the service offerings, rates, terms and conditions applicable to the
furnishing oflocal exchange services to small business customers within the State ofldaho. The
rates and rules contained herein are subject to change pursuant to the rules and regulations of the
Idaho PUC.
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF
TECHNICAL TERMS USED IN THIS PRICE LIST
The following symbols shall be used as set out below to describe specific changes made to the
original price list.
C Indicates a changed listing, rule, or condition, which may affect
rates or charges
D Indicates discontinued material, including a listing, rate, rule or
condition
I Indicates an increase
M Indicates that the material has been relocated to another part of
price list schedules with no change in text, rate, rule or condition
N Indicates new material including listing, rate, rule or condition
R Indicates a reduction
S Indicates reissued matter
T Indicates a change in wording of text, but not a change in rate
rule or condition.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No.
Idaho PUC Tariff No.
CONTACT INFORMATION
ALEC, Inc.
250 W. Main Street, Suite 1920
Lexington, KY 40507
www.alec.net
Phone: [phone]
Fax: [phone]
Email: www.alec.net
Customer Contact - For establishment of service, complaints and inquires regarding service and
billing, or reporting or inquiring about network outages or service problems.
Customer Service: [phone]
Maintenance: [phone]
Commission Contact - For complaints, inquiries and matters concerning rates and price lists.
Matters concerning customer service, tariffs and regulatory affairs:
Matthew I. Hayes, Senior Vice President of CLEC Operations
ALEC, Inc.
250 W. Main Street, Suite 1920
Lexington, KY 40507
Telephone: [phone]
Facsimile: [phone]
E-mail: mhayes~alec.net
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920 Idaho Public Utilities CommissionLexington, KY 40507 Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No.
Idaho PUC Tariff No.
0 DEFINITIONS
The following words and terms when used in this price list shall have the meaning set out by this
section.
Access Lines:Telephone facilities which permits access to and from the Customer s premises
and the telephone exchange or serving central office.
Advance Payment:A payment required before the start of service. Advanced payment may
consist of any required construction cost, all appropriate non-recurring charges, and an estimate
of the first month's recurring charges. Advance Payments will be applied to the first bill rendered
by Company following implementation of services.
Agent:A business representative authorized by the Company to bring about, modify, affect
accept performance of, or terminate contractual obligations between the Company and its
applicants or Customers.
Applicant:A person who applies for telecommunications service. Includes persons seeking
reconnection of service after Company-initiated termination.
Application:A request made in writing for telephone service.
Authorized User:A person, firm or corporation that is authorized by the Company to be
connected to the service ofthe Customer or joint user.
Automatic Number Identification (ANI): The automatic transmission of a calling party s billing
account telephone number to a local exchange Company, interexchange carrier or a third party
subscriber. The primary purpose of ANI is for billing of toll calls.
Basic Rate Area:A specific geographic area, within which the schedule rates for local exchange
service apply without exchange line mileage and without special rates in lieu of mileage.
Central Office: Company facilities where subscriber lines are connected to each other through
switching equipment for placing local and long distance telephone calls.
Company or Name of Company: ALEC, Inc.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920 Idaho Public Utilities CommissionLexington, KY 40507 Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No.
Idaho PUC Tariff No.
DEFINITIONS (Cont'd)
Customer or Subscriber: The person, firm or corporation that orders service and is responsible
for the payment of charges for that service and for compliance with the Company s regulations
related to that service.
Nonlisted Service:A directory listing service wherein a Customer is not listed in the published
directory, but is listed in the directory assistance database.
Nonpublished Service : A directory listing service wherein a Customer is not listed in the
published directory or in the directory assistance database.
Recurring Charges: The charges to a Customer for services, facilities and equipment, which
recur monthly for the agreed upon duration of the service.
Residential Service:Telephone Service provided to customers when the actual or obvious use is
for domestic purposes.
Service Commencement Date : The first day following the date on which the Company notifies
the Customer that the requested service or facility is available for use, unless the Customer
refuses to accept service because it does not conform to the standards set forth in the Service
Order or in this price list, in which case the Service Commencement Date is the date on which
the Customer accepts service. The Company and the Customer may agree on a substitute Service
Commencement Date.
Service Order: The written order for Services executed by the Customer and the Company in the
format devised by the Company. The signing of a Service Order by the Customer and acceptance
by the Company initiates the obligations of the respective parties as set forth therein and
pursuant to this price list; except that the duration of the service is calculated from the Service
Commencement Date.
Shared: A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
Small Business Service : Telephone service provided to businesses with five (5) or fewer lines.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 10
Idaho PUC Tariff No.
0 REGULATIONS
Undertaking of the Company
1.1 Scope
2 The Company undertakes to furnish local exchange communications
service pursuant to the terms of this price list.
1.2 The services offered herein may be used for any lawful purpose. There are
no restrictions on sharing or resale of the Company s services. However, the Customer
remains liable for all obligations under this price list even if such sharing or resale
arrangements exist regardless of the Company s knowledge ofthese arrangements. If
service is jointly ordered by more than one Customer, each is jointly and severally liable
for all obligations.
3 The services the Company offers shall not be used for any unlawful
purposes or for any use for which the Customer has not obtained all required
governmental approvals, authorizations, licenses, consents and permits.
1.4 Company services may be connected to the services or facilities of other
communications carriers only when authorized by and in accordance with the terms and
conditions of any price lists of such other communications carriers.
5 The services of the Company are furnished for the transmission of voice
communications but may also be used for data, facsimile, signaling, metering, or other
similar communications, subject to the transmission capabilities of the technologies or
combination of technologies available. Service is available twenty-four hours a day,
seven days a week.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NO V 1 6 2009
Boise, Idaho
ALEC , INC.Original Page No. 11
Idaho PUC Tariff No.
REGULATIONS (Cont'
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing
basis of all facilities necessary to provide the service. Services will be provided using a
combination of the Company s facilities and/or the resale of other carrier facilities.
3 Selection of Transmission
The Company selects and/or arranges for the channels and/or service components and
underlying network facilities used to provide service. The Company may modify or
change the channels, service components and underlying Company facilities or the
underlying carrier at any time subject to Part 68 of the FCC's Rules and Regulations and
this price list.
2.4 Notification of Service-Affecting Activities
The Company will provide the Customer with reasonable notification of service-affecting
activities that may occur during the normal operation of its business. Such activities may
include, but are not limited to, equipment or facilities additions, removals or
rearrangements and routine preventive maintenance. Generally, such activities are not
specific to an individual Customer but affect many Customers ' services. No specific
advance notification period is applicable to all service-affecting activities. The Company
will work cooperatively with the Customer to determine reasonable notification
requirements. Notification to the Customer may not be possible with some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage.
Provision of Equipment and Facilities
1 The Company shall make a reasonable effort to provide service to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer
with the regulations contained in this price list.
5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes
to the Customer. The Customer shall not, and the Customer shall not permit others to
rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the
facilities installed by the Company, except upon the written consent of the Company.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 12
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
6 Terms and Conditions
1 Service is provided on a minimum term basis of at least one month, using
24-hours per day for each day of the month. For purposes of this price list, a month is
considered to have thirty days. All calculations of dates set forth in this price list shall be
based on calendar days, unless otherwise specified herein.
2 This price list shall be interpreted and governed by the laws of the State of
Idaho and the Rules issued by the Idaho Public Utilities Commission.
Non-routine Installation and Special Construction
1 Non-Routine Installation
At the Customer s request, installation and/or maintenance may be performed
outside the Company s regular business hours or in hazardous locations. In such cases
charges based on cost of the actual labor, material, or other costs incurred by or charged
to the Company will apply.
Special Construction
Subject to the agreement of the Company, special construction of facilities may
be undertaken on a reasonable effort basis at the request of the Customer. Special
construction may include that construction undertaken:
(a) where facilities are not presently available;
(b) of a type other than that which the Company would normally utilize in the
furnishing of its service;
(c) over a route other than that which the Company would normally utilize in the
furnishing of its services;
(d) in a quantity greater than that which the Company would normally utilize in
the furnishing of its services;
(e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 13
Idaho PUC Tariff No.
REGULATIONS (Cont'
Non-routine Installation and Special Construction (Cont'd)
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company s other Customers and
contractual responsibilities.
7.3 If required by the Company, the Customer shall make an advance payment
before services are furnished and such advance payment will be credited to the
Customer s initial bill. The Company may require such an advance payment, in addition
to a deposit, when additional costs are incurred to perform special or extraordinary
construction to provide services required by the customer.
Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the Company
in furnishing service remains with the Company, its agents or contractors. Such facilities and
equipment, plans and proposals shall be returned to the Company by the Customer whenever
requested, within a reasonable period following the request and in as good condition as
reasonable wear will permit.
Rights-of-Way
Provisioning of the Company s services is subject to and contingent upon the Company s ability
to obtain and maintain rights-of-way and access to public and private property necessary for
installation of the facilities used to provide the Company s services to the Customer s service
point as agreed to by the Company.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
NOV 1 6 2009
Boise, Idaho
- - ...
0 -_.
ALEC, INC.Original Page No. 14
Idaho PUC Tariff No.
REGULATIONS (Cont' d)
10 Liability
Except as otherwise stated in this section, the liability of the Company for
damages arising out of either: (1) the furnishing of its services, including
but not limited to mistakes, omissions, interruptions, delays, or errors, or
other defects, representations, or use of these services or (2) the failure to
furnish its service, whether caused by acts or omission, shall be limited to
the extension of allowances to the Customer for interruptions in service as
set forth in Section 2.
Except for the extension of allowances to the Customer for interruptions in
service as set forth n Section 2., the Company shall not be liable to a
Customer or third party for any direct, indirect, special, incidental
reliance, consequential, exemplary or punitive damages, including, but not
limited to, loss or revenue or profits, for any reason whatsoever, including,
but not limited to, any act or omission, failure to perform, delay,
interruption, failure to provide any service or any failure in or breakdown
of facilities associated with the service.
The liability of the Company for errors in billing that result in
overpayment by the Customer shall be limited to a credit equal t the dollar
amount erroneously billed or, in the event that payment has been made
and service has been discontinued, to a refund of the amount erroneously
billed.
Issued Date: November 6, 2009
Issued by:
Effective Date: November 16 2009
Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
. .- '
ALEC, INC.Original Page No. 15
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere.
The Company makes no warranties or representations EXPRESS OR
IMPLIED, either in fact or by operation of law, statutory or otherwise
including warranties of merchantability or fitness for a particular use
except those expressly set forth herein.
failure by the company to assert its rights pursuant to one provision of this
rate sheet does not preclude the Company from asserting its rights under
other provisions.
Directory Errors - In the absence of gross negligence or willful
misconduct, no liability for damages arising from errors or mistakes in or
omissions of directory listings, or errors or mistakes in or omissions of
listing obtainable from the directory assistance operator, including errors
in the reporting thereof, shall attach to the Company. An allowance for
errors or mistakes in or omissions of published directory listings or for
errors or mistakes in or omissions of listing obtainable from the directory
assistance operator shall be at the monthly tariff rate for each listing, or in
the case of a free or no-charge directory listing, credit shall equal two
times the monthly tariff rate for an additional listing, for the life of the
directory or the charge period during which the error, mistake or omission
occurs.
Issued Date: November 6, 2009
Issued by:
Effective Date: November 16, 2009
Mark I. Hayes, Senior Vice President ofCLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 16
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
With respect to Emergency Number 911 Service:
This service is offered solely as an aid in handling assistance calls
in connection with fire, police and other emergencies. The
Company is not responsible for any losses, claims, demands, suits
or any liability whatsoever, whether suffered, made instituted or
asserted by the Customer or by any other party or person for any
personal injury or death of any person or persons, and for any loss
damage or destruction of any property, whether owned by the
Customer or others, caused or claimed to have been caused by: (1)
mistakes, omissions, interruptions, delays, errors or other defects in
the provision of service, of (2) installation, operation, failure to
operate, maintenance, removal, presence, conditions, local or use
of any equipment and facilities furnishing this service.
Neither is the Company responsible for any infringement, nor
invasion of the right of privacy or any person or persons, caused or
claimed to have been caused directly or indirectly, by the
installation, operation, failure to operate, maintenance, removal
presence, conditions, occasion or use of emergency 911 service
features and the equipment associated therewith, or by any services
furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated
with the telephone used by the party or parties accessing
emergency 911 service, and which arise out of the negligence or
other wrongful act of the Company, the Customer, its users
agencies or municipalities, or the employees or agents of anyone
of them.
When a Customer with a nonpublished telephone number, as
defined herein, places a call to emergency 911 service, the
Company will release the name and address of the calling party,
where such information can be determined, to the appropriate local
governmental authority. By subscribing to service under this rate
sheet, the Customer acknowledges and agrees with the release of
information as described above.
Issued Date: November 6, 2009
Issued by:
Effective Date: November 16 2009
Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 17
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
10 Liability (Cont'd)
10.Exculpatorv Clause
THE INCLUDED EXCULP A TORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY THE COMMISSION THAT A LIMITATION OF LIABILITY
IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW.
ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURT'S RESPONSIBILITY TO ADWDICATE NEGLIGENCE AND CONSEQUENTIAL
DAMAGE CLAIMS. IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE
VALIDITY OF THE EXCULPATORY CLAUSE.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
NO V 1 6 2009
Boise, Idaho
. -. -.
ALEC, INc.Original Page No. 18
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
11 Indemnification
The Company shall be indemnified and saved harmless by the Customer from and against all
loss, liability, damage and expense, including reasonable counsel fees, due to:
Any act or omission of: (a) the Customer, (b) any other entity furnishing service, equipment or
facilities for use in conjunction with services or facilities provided by the Company; or (c)
common carriers or warehousemen, except as contracted by the Company.
Any delay or failure of performance or equipment due to causes beyond the Company s control
including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other
catastrophes; national emergencies, insurrections, riots, wars or other civil commotions; strikes
lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company;
unavailability, failure or malfunction of equipment or facilities provided by the Customer or third
parties; and any law, order, regulation or other action of any governing authority or agency
thereof;
Any unlawful or unauthorized use of the Company s facilities and services;
Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights arising
from or in connection with the material transmitted by means of Company-provided facilities or
services; or by means of the combination of Company-provided facilities or services;
Breach in the privacy or security of communications transmitted over the Company s facilities.
Changes in any of the facilities, operations or procedures of the Company that render any
equipment, facilities or services provided by the Customer obsolete, or require modification or
alteration of such equipment, facilities or services, or otherwise affect their use or performance
except where reasonable notice is required by the company and is not provided to the Customer
in which event the Company s liability is limited as set forth in paragraph A. of Subsection
1.10.
Defacement of or damage to Customer premises resulting from the furnishing of services or
equipment on such premises or the installation or removal thereof;
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
NOV 1 6 2009
Boise, Idaho
- .
ALEC, INC.Original Page No. 19
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
Injury to property or injury or death to persons, including claims for payments made under
Worker s Compensation law or under any plan for employee disability or death benefits, arising
out of, or caused by, any act or omission of the Customer, or the construction, installation
maintenance, presence, use or removal of the Customer s facilities or equipment connected, or to
be connected to the Company s facilities;
Any noncompletion of calls due to network busy conditions;
Any calls not actually attempted to be completed during any period that service is unavailable;
And any other claim resulting from any act or omission of the Customer or patron(s) of the
Customer relating to the use of the Company s services or facilities.
12 Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer s rights otherwise protected
by Commission rules, Commission rules supersede any conflicting tariff or price list provisions
that deny or restrict any of those rights, unless otherwise ordered by the Commission, court
order, or statute.
13 Allowances for Interruptions in Service
A credit allowance will be given for interruptions of service, subject to the provisions of this
section.
13.Credit for Service Interruptions
A credit allowance will be made when an interruption in service occurs. An interruption
in service is considered to exist when the local service quality deteriorates to such an extent that
the customer cannot make local calls or
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 20
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
REGULATIONS (Cont' d)
13 Allowances for Interruptions in Service (Cont'
13.Credit for Service Interruptions (Cont'd)
cannot receive local calls or cannot use the service for voice grade
communications because of cross talk, static or other transmission problem.
An interruption period begins when the Customer reports a circuit, service or
facility to be interrupted and releases it for testing.
13.1 The Company must restore service: within sixteen (16) hours
after the report of the outage if the customer notifies the telephone company that
the service outage creates an emergency; or
13.1.2 within 24 hours after the report of the outage if no emergency
exists.
13.1.3 Outages reported between noon on Saturday and 6:00 p.m. on the
following Sunday must be restored within forty-eight (48) hours or by 6:00 p.
on the following Monday, whichever is sooner.
13.1.4 If the Company does not restore service within the times required
by this paragraph, the Company will credit the customer s account for an amount
equal to the monthly rate for one (1) month of basic local exchange service.
13.2 Limitations on Allowances
No credit allowance will be made for:
13.2.1 interruptions due to the negligence of the Customer, or noncompliance
with, or acts of omission regarding the provisions ofthis price list by the Customer
authorized user or joint user;
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 21
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
13 Allowances for Interruptions in Service (Cont'
13.2 Limitations on Allowances (Cont'd)
13.2 interruptions of service during any period in which the Company is not
given full and free access to its facilities and equipment for the purpose of investigating
and correcting interruptions;
13.2.3 interruptions of service during a period when the Customer has released
service to the Company for maintenance purposes or for implementation of a Customer
order for a change in service arrangements; or
13.2.4 interruption of service due to circumstances or causes beyond the control
of the Company and affecting large groups of customers.
14 Obligations of the Customer
14.1 The Customer shall provide at no charge, as specified by the Company, any
personnel, equipment, space, power, heating and air conditioning needed to operate, and
maintain a proper operating environment for the Company s facilities and equipment installed on
the Customer s premises.
14.2 Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the Customer is
complying with the requirements set forth herein for the installation, operation, and maintenance
of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided
facilities and equipment to Company-owned facilities and equipment.
14.3 If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect its facilities
equipment, and personnel. The Company will notify the Customer promptly if there is any need
for further corrective action. Within ten days of receiving this notice, the Customer must take
this corrective action and notify the Company of the action taken. If the Customer fails to do this
the Company may take whatever additional action is deemed necessary, including the suspension
of service, to protect its facilities, equipment and personnel from harm.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 22
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
15 Prohibited Uses
The Customer shall not use or allow the use of the Company s facilities or equipment installed at
the Customer s premises for any purpose other than that for which the Company provides it
without the prior written consent of the Company.
15.Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the
following activities:
(a) Using service to make calls that might reasonably be expected to frighten, torment, or
harass another.
(b) Using service in such a way that it interferes unreasonably with the use of Company
services by others.
15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited
and can result in the discontinuance of services as set out by this price list. Fraudulent use
consists of using or attempting to use service with the intent to avoid the payment, either in
whole or in part, of the price listed charges for the service including but not limited to:
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 23
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
(a) rearranging, tampering with, or making connections not authorized by this price list
to any network components used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid numbers, false
credit devices, or electronic devices.
16 Payments
16.Customer Obligations
16.1.1 The Customer shall pay outstanding charges in full within thirty (30) days of the
invoice date. Charges normally will be invoiced in arrears, with monthly recurring charges
invoiced on or about the first of the month for which the charges apply. Amounts not paid within
thirty (30) days after the date of the invoice are considered delinquent.
16.1.2 The Customer shall pay all charges for use of the service by any persons whether
or not authorized by the Customer, except in those instances where it has been determined that
the Customer s present and former employees, agents and authorized users were not responsible
for calls billed to the Customer via third party billing and the Company did not verify that the
charges for the call would be accepted. The Customer is not responsible for unauthorized use of
service to the extent such use is proximately caused by the Company s willful or negligent act.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOri FlUNG
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 24
Idaho PUC Tariff No.
REGULATIONS (Cont'
16 Payments (Cont'
16.2 Disputed Bills
16.2.1 Any Customer who disputes a portion ofa bill rendered for Company
services shall pay the undisputed portion of the bill and notify the Company that such
unpaid amount is in dispute within thirty (30) days of receipt of the bill. If such notice is
not received by the Company within thirty (30) days as indicated above, the Company
shall consider the bill statement to be due and payable in full by the Customer. Payment
of the amount due by the Customer does not constitute a waiver of the Customer s rights
under the provisions of IDAP A 31.41.01.204 to challenge any billing amount due or paid
to the Company.
16.2 In the event a Customer and the Company cannot resolve a billing
dispute to their mutual satisfaction, the Customer may contact the Idaho PUC and
proceed in accordance with the Idaho PUC's Rules. The address and telephone numbers
for the Idaho PUC are:
Idaho Public Utilities Commission
O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
800-432-0369 (from outside the local calling area)
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 25
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
16 Payments (cont' d)
16.Payment Arrangements
16.3.1 When a Customer cannot pay a bill in full, the Company may continue to
serve the Customer if the Customer and the Company agree on a reasonable portion of
the outstanding bill to be paid immediately, and the manner in which the balance of the
outstanding bill will be paid.
16.2 In deciding on the reasonableness of a particular agreement, the
Company will take into account the Customer s ability to pay, the size of the unpaid
balance, the Customer s payment history and length of service, and the amount of time
and reasons why the debt is outstanding.
16.3.3 Payments are to be applied to the undisputed balance owed by the
Customer. A Customer may designate how a payment insufficient to pay the total balance
due shall be applied. If applicable, and in the absence of instructions from the Customer
a partial payment shall be allocated first to local exchange services. Such payments shall
be applied first to the oldest undisputed balances.
16.5 If a Customer fails to make the payment agreed upon by the date that it is
due, the Company may, but is not obligated to, enter into a second payment arrangement.
16.7 A Customer s failure to pay for undisputed MTS charges billed by the
Company may result in loss of 0+, 0- and 1 + dialing access to MTS services until such
time as the customer pays the undisputed charges and applicable reconnection charges, if
any.
16.8 Customer failure to pay undisputed charges for other services may result
in discontinuance of those services.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FlUNG
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 26
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
17 Taxes, Charges, Fees
In addition to the rates and charges described in this price list, the Customer may be
responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho State
Legislature, or local and county governments. When the Company is authorized to collect such
taxes, charges or fees from the Customer, these taxes, charges and fees will be itemized
separately on the Customer s bill.
18 Deposits
18.1 The Company will not require advance deposits.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FI LING
NOV 1 6 2009
Boise, Idaho
. _
: 0 ..
ALEC, INC.Original Page No. 27
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company will
provide the applicant with a written explanation of its refusal to serve. The written explanation
shall include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint concerning
denial of the service with the Company or with the Idaho PUc.
19.1 Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
19.1 the applicant has an outstanding amount due to the CompanyJor similar
utility services and the applicant is unwilling to make acceptable arrangements with the
Company for payment;
19.1.2 a condition exists that, in the Company s judgment, is unsafe or
hazardous to the applicant, the general population, or the Company s personnel, agents or
facilities;
19.3 the applicant refuses to provide the Company with a deposit after having
failed to meet the credit criteria for waiver of deposit requirements;
19.1.4 the applicant is known to be in violation ofthe Company s price lists
filed with the Commission;
19.5 the applicant fails to furnish such funds, suitable facilities, and/or rights-
of-way which have been specified by the Company as necessary to and a condition for
providing service to the applicant; or
19.6 the applicant has falsified his/her identity for the purpose of obtaining
servIce.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 28
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
19 Refusal or Termination of Services (cont' d)
19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company may,
upon reasonable written notice to the Customer, discontinue services for any ofthe following
reasons:
19.1 for nonpayment of any undisputed amounts owing to the Company;
19.2.2 for services provided to premises that have been vacated by the
Customer;
19.3 for tampering with the Company s property;
19.2.4 for violation of rules, service agreements, or filed price lists;
19.5 for use of Customer equipment which adversely affects the Company
property, facilities, or service to its other Customers, or upon condemnation of any
material portion of the facilities used by the Company to provide service to a Customer
or if a casualty renders all or any material portion of such facilities inoperable beyond
feasible repair; or
19.2.6 for fraudulent obtaining or use of service, including, but not limited to:
(a) providing false information to carrier the Company regarding the
Customer s identity, address, creditworthiness, or current or planned use of
common communications;
(b) using or attempting to use service by rearranging, tampering with, or
making connection to the Company s service where not authorized by this price
list;
(c) using tricks, schemes, false or invalid numbers, false credit devices
electronic devices; or
(d) any other fraudulent means or device.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 29
Idaho PUC Tariff No.
REGULATIONS (Cont'
19 Refusal or Termination of Services (cont' d)
19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any and/or all service(s) to a
Customer immediately and without prior notice to the Customer and without the Customer
permission for one or more of the following reasons:
19.3.1 Dangerous Condition. A condition immediately dangerous or hazardous
to the life, physical safety, or property exists, or it is necessary to prevent a violation of
federal, state or local safety or health codes.
19.3.2 Ordered to Terminate Service. The Company is ordered to terminate
service by any court, the Idaho PUC, or any other duly authorized public authority.
19.3.3 Services Obtained Illegally. The services(s) was (were) obtained
diverted or used without the authorization or knowledge of the Company.
19.3.4 Customer Unable to be Contacted. The Company has tried diligently to
provide reasonable notice to the Customer, but has been unsuccessful in its attempt to
contact the Customer.
19.5 Misrepresentation ofldentity. The Customer has misrepresented the
Customer s identity for purposes of obtaining telephone service and either does not have
or has an inadequate security deposit on file with the Company.
19.6 for any governmental prohibition, or required alteration of the services
provided, or any violation of any applicable law or regulation, or unlawful use of service
or use of service for unlawful purposes, the Company may immediately discontinue or
suspend service.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 30
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
19 Refusal or Termination of Services (cont' d)
19.4 Notice of Disconnection
19.4.Seven-Day Notice
Except as otherwise provided under the provisions oflDAP A 31.41.01.303.
and 31.41.01.305 , the Company will mail to the Customer written notice of termination at
least seven (7) calendar days before the proposed date of termination. The written notice
will contain the information required by IDAPA 31.41.01.306.
19.4.Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the Company will
diligently attempt to contact the Customer affected to apprise the Customer of the
proposed action and the steps to tale to avoid or delay termination. Oral Notice will
contain the same information as required by IDAP A 31.41.01.306.
19.4.3 Additional Notice
If the Company does not terminate service within seven (7) days after a proposed
termination date, and the matter is not the subject of a pending complaint before the
Idaho PUC, or if other arrangements have not been made with the Customer, the
Company will again make a diligent effort to contact the Customer to advise the
Customer of the proposed action. If the Company has not terminated service within
twenty-eight (28) days of mailing a written notice of termination, but still intends to
terminate, the Company will again issue a written notice as set out by subsection 2.19.4.
of this price list, related to Seven-Day Notice.
19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the
completion of the term of service specified in the service order for any reason, the
Customer agrees to pay to the Company all costs, fees, and expenses reasonably incurred
in connection with special construction and with the term of service. In addition, the
Customer may be liable for termination charges up to a maximum amount equal to the
total charges applicable for the remaining term specified in the service order.
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC , INC.Original Page No. 31
Idaho PUC Tariff No.
REGULATIONS (Cont'
2.20 Restoration of Service
20.1 A reconnection charge shall be imposed on any Customer whose service
has been discontinued pursuant to the provisions of Section 2.19 of this price list. The
Company reserves the right to refuse to restore service until all amounts due have been
paid.
2.20.2 Should the Customer request that service be restored during a period other
than regular working hours, such as evenings or weekends, the Customer may be required
to pay an after-hour charge for service reconnection.
21 Assignment
The Company may, without obtaining any further consent from the Customer, assign any
of its rights, privileges or obligations under this price list to any subsidiary, parent, or affiliate of
the Company; pursuant to any sale or transfer of substantially all the business of the Company;
or pursuant to any financing, merger or reorganization of the Company. The Customer may,
upon prior written consent of the Company, which consent shall not be unreasonably withheld
assign its rights, privileges or obligations under this price list to any subsidiary, parent, or
affiliate of the Customer; pursuant to any sale or transfer of substantially all the business of the
Customer; or pursuant to any financing, merger or reorganization of the Customer.
2.22 Promotions
The Company may provide promotional offerings from time to time. The Company will
notify the Idaho PUC ten (10) days in advance of the rates, terms & conditions of any such
promotions.
2.23 E911
The Company will provide necessary Customer information to the incumbent local
exchange carrier for appropriate routing ofE911 calls. The Company s switches will be
equipped with E911 trunks and all E911 traffic will be switched by the Company to the
incumbent local exchange carrier for routing.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC, INC.Original Page No. 32
Idaho PUC Tariff No.
REGULATIONS (Cont'd)
24 Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice
must be reasonably designed to call the attention of Customers who are affected by the changes
to the proposed changes in rates. Legal advertisements alone will not be considered adequate
public notice. Individual notice to all Customers affected will always constitute public notice
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 33
Idaho PUC Tariff No.
0 LOCAL EXCHANGE SERVICES
1 General
Local Exchange Services provides the Customer with connection to the public switched
telecommunications network. In addition, Local Exchange Service provides the Customer with a
unique telephone number address on the public switched telecommunications network. Each
Local Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications network;
(b) access other services offered by the Company as set forth in this price list;
(c) access certain interstate and international calling services provided by the Company;
(d) access the Company s operators and business offices for service related assistance;
( e) access emergency services by dialing 0- or 9-1; and
(f) access services provided by other common carriers which purchase the Company
Switched Access Services as provided under the Company s Federal and State price lists or price
list, or which maintain other types of traffic exchange arrangements with the Company.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 34
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.2 Service Descriptions
1 Business Service
Call Timing for Usage Sensitive Services
Where charges for a service are specified based on the duration of use, such as the
duration of a telephone call, the following rules apply:
Calls are measured in durational increments identified for each service. All calls
which are fractions of a measurement increment are rounded up to the next whole
unit.
Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate
carrieres).
Timing terminates on all calls when the calling party hangs up or the Company
network receives an off-hook signal from the terminating carrier.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 35
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.3 Local Exchange Service
Local Exchange Service provides the customer the ability to complete local and long
distance calls. The Company concurs in the local calling areas defined in the local
exchange tariff of the incumbent local exchange company for the geographic area being
served. This service provides the customer with unlimited local calling.
Optional Features
Anonymous Call Reiection - An arrangement that allows a called party to block
calls from parties that have marked their calls "private." Customers may activate
or deactivate this arrangement by dialing a preassigned activation code. There is
no charge for this feature.
Call Forwarding - Permits a Customer to transfer all incoming calls to another
telephone number. The Customer pre-selects a second telephone number to
which all incoming calls are to be transferred automatically. Call Forwarding
shall not be used to extend calls on a planned or continuing basis to intentionally
avoid the payment in whole or in part, of message toll charges that would
regularly be applicable between the access line originating the call and the access
line to which the call is transferred. Customers utilizing Call Forwarding service
are responsible for the payment of charges for each toll call between his access
line and the distant access line to which the call was transferred.
Call Return - Enables a Customer to automatically return the last incoming call.
To return the call, the Customer dials a specified code and the number is dialed
automatically. If the called line is busy, a 30-minute queuing process begins. The
Customer is then given an indication that the network will attempt to set up the
call when the called line is idle.
Call Waiting - By means of a tone signal, a Customer who is using his telephone
is alerted when another call is trying to reach that telephone number. This service
permits putting the first call on hold so that a second call can be answered.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office or the Secretary
ACCEPTED FOR FILING
NO V 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 36
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
Optional Features (Cont'd)
Caller ID - This feature delivers calling party information to parties being called.
Caller ID will indicate the name and directory number of the calling party or may
indicate that the number of the calling party is private or unavailable. Customer
provided equipment is required to utilize this feature.
Calling Number Delivery Block - Allows a Customer to make all calls with the
delivery of the calling number identification marked as "private" to all outgoing
calls placed over the specified line. This feature will be offered at no charge.
Repeat Dialing - An arrangement, which permits the Customer to redial
automatically the last number dialed. If the called line is busy, a 30-minute
queuing process begins. The Customer is then given an indication that the
network will attempt to set up the call when the called line is idle.
Speed Calling - Enables a Customer to place calls to other telephone numbers by
dialing a one or two digit code rather than the complete telephone number.
Customer may subscribe to either the 8-code capacity or 30-code capacity on their
line.
Three Way Calling - Enables a Customer to add a third party on an existing call
without operator assistance, thereby establishing a three-way conversation. The
transmission quality may vary depending on the distance and routing necessary
and may not necessarily meet normal standards.
Toll Restriction - Restricts associated line from reaching dialing codes required to
access long distance carrier networks to place long distance calls.
Issued Date: November 6, 2009
Issued by:
Effective Date: November 16 2009
Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 37
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.2 Directory Listings
The Company will arrange for the listing of the customer s main billing number
in a directory of general circulation at no additional charge. At the customer
option the Company will arrange for additional listings in such directory for an
additional charge. The rates for directory listings apply only to the alphabetical
section of the directory. Listings are intended solely for the purpose of
identifying the customer s telephone number as an aid to the use of telephone
servIce.
Directory Assistance Service
Directory Assistance Service is furnished upon customer request for assistance in
determining telephone numbers. The customer may request a maximum of two
listings per call. A charge applies to each call to Directory Assistance, except that
calls made to Directory Assistance by customers who have received Company
certification as being unable to use a telephone directory will be exempt from the
Directory Assistance charge. The customer has the option of having the call
automatically completed to the requested number.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NO V 1 6 2009
Boise. Idaho
ALEC, INC.Original Page No. 38
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.4 Operator Assisted Services
Operator Assisted Service is provided to customers on a presubscribed basis.
Operator Assisted Service is also provided to customers and users of exchange
access lines that are pre subscribed to the Company s interexchange outbound
calling services. Various billing arrangements are available with the Company
Operator Assisted Service including Operator Station, Collect, Billed to Third
Party, other Operator Assisted and Person-to-Person. Collect calls to coin
telephones and transfers of charges to third telephones which are coin telephones
will not be accepted.
3.3.Busy Line Verification and Interrupt Service
Upon request of a calling party, the Company will attempt to verify a busy
condition on a called line using Local Exchange Service by Company. The
Operator will determine whether the line is clear or in use and report its status to
the calling party. The operator will interrupt the call on the called line only if the
calling party indicates an emergency and requests interruption. Busy Line
Verification and Interrupt Service is furnished where and to the extent that
facilities permit. The customer shall indemnify and hold the Company harmless
against all claims that may arise from either party to the interrupted call or any
person. A charge will apply when the operator verifies that the line is busy with a
call in progress, the operator verifies that the line is available for incoming calls;
or the operator verifies that the called number is busy with a call in progress and
the customer requests interruption. The operator will then interrupt the call
advising the called party of the name of the calling party. No charge will apply
when the calling party advises that the call is to or from an official public
emergency agency.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC, INC.Original Page No. 39
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
Emergency Telephone Number Service (911 , E91l)
Emergency Telephone Number Service allows customers to reach emergency
services including police, fire and medical services. Subject to availability,
Enhanced 911 has the ability to selectively route an emergency call to the primary
E911 provider. In addition, the customer s address and telephone information
will be provided to the primary E911 provider for display at the Public Service
Answering Point (PSAP).
Direct Inward Dial (DID) Service
DID Service is an optional feature which can b be purchased in conjunction with
the Company-provided ISDN PRI Service. Charges for DID capability and DID
number blocks apply in addition to charges specified for PRI Service. The
Company reserves the right to limit the amount of DID numbers constituting a
block of telephone numbers in a group. Blocks of number groups will be
determined at the sole discretion of the Company s resources. In addition, the
Company reserves the right to review vacant DID stations or stations not in use to
determine efficient telephone number utilization. Should the Company
determine, based on its own discretion, that there is inefficient number utilization
the Company may reassign the DID numbers. The customer has no property
rights to the telephone number or any other call number destination associated
with DID service furnished by the Company, and no right to the continuance of
service through any particular end office. The Company reserves the right to
change such numbers, or the end office designation associated with such numbers
or both, assigned to the customer, whenever the Company deems it necessary to
do so in the conduct of its business.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 40
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.4 ISDN Primary Rate Interface (PRI) Service
3.4.General
PRI provides an ISDN based, DS 1 access to the telecommunications network and
includes the flexibility of integration of multiple voice and/or data transmissions
channels on the same line. The basic channel structure for PRI service is a 23 64
Kbps B-Channels and one 64 Kbps D-Channel. The customer has the option to
activate up to 23 B-Channels on the first PRI service arrangement and up to 24
channels on additional PRI arrangements.
PRI service provides capability for the transmission of digital signals only.
PRI service is provided where appropriate ISDN facilities are available as
determined by the Company. Special Construction charges may apply as
specified in this tariff.
Interoffice channels will be charged at rates based on airline distance between
applicable locations. Fractional mileage shall be rounded up to the next full mile.
Issued Date: November 6 2009
Issued by:
Effective Date: November 16 2009
Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 41
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.4 ISDN Primary Rate Interface (PRI) Service (Cont'
The required components for PRI service are as follows:
PRI Access Line
Interoffice Channels
PRI Interface
PRI B-Channels
PRI D-Channels
Telephone Numbers as specified in this Tariff
PRI B-Channel rates are listed in Section 5 of this Tariff. Exchange access is
included as a part of the B-Channel rate and is offered on a flat rate basis.
Voice calls on the B-Channel may be completed to both ISDN and non-ISDN
lines.
Data transmission on the B-Channel will be circuit switched at 64 Kbps within the
switch and between ISDN compatible central offices. ISDN interconnection and
non-ISDN equipped locations may be subject to analog transmission or sub-rated
to 56 Kbps.
Primary Rate ISDN is characterized by the following: It is arranged for inward
service only. Originating calls will be denied. It is arranged to terminate analog
and digital data calls only. The number of telephone numbers associated with
ALEC Primary Rate ISDN arrangement must be equal to, or less than, the number
of PRI Interfaces comprising the arrangement and all numbers must use the same
routing unless the customer subscribes to additional numbers. DNIS and Hunting
are inherent to the service.
ALEC Primary Rate ISDN Extended Reach Service (ERS) is designed to "extend
the reach" of the PRI from a centrally located metropolitan local calling area into
areas of the LATA which are "non-local" to the metropolitan area. Customer
must purchase telephone numbers within each desired "non-local" calling area to
allow their clients to call them without incurring intraLA T A Long Distance
Message Telecommunications Service charges.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 42
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'
3.4.2 Regulations
A termination liability charge is applicable if service is terminated prior to
expiration of the contract. The applicable charge is dependent on the contract
period and will be equal to the number of months remaining in the contract times
the monthly rate provided under the contract. The minimum subscription period
for which month-to-month PRI service is furnished and for which charges are
applicable is one month. CPE that is compatible with PRI service interface is the
responsibility of the customer. Suspension of service is not allowed.
3.4.Definitions
Channel - a 64 KBPS digital signaling only channel for call establishment
when used with PRI service.
Digital Data Only B-Channel - The term "Digital Data Only B-Channel" denotes
a bi-directional synchronous channel capable of supporting 64 Kbps of digitally
transmitted data mode calls when provisioned by ALEC Primary Rate ISDN-
Digital Data Only option.
Extended Reach Service Remote Telephone Number (ERS RTN) - Telephone
numbers assigned to each local calling area to which the Extended Reach
subscriber provides local number access.
Inward Call- a call that is switched through the public telephone network and
terminates in a PRI service arrangement.
Outward Call - A call that originates on a PRI service arrangement and is
switched through the public switched telephone network.
PRI Service Access Line - a four-wire access loop from the serving wire center to
the customer premises. The transmission characteristics of this loop must support
Clear Channel Capacity and Extended Superframe Format (ESF) when the
customer provides this access line.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC , INC.Original Page No. 43
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.4.3 Definitions (Cont'
PRI Service B-Channel- a circuit-switched service that will allow either voice or
data transmission at up to 64 Kbps and will include the functionality of hunting
and calling/called number delivery.
PRI Service D-Channel - A 64 Kbps digital signaling-only channel for call
establishment and control.
PRI Service Interface - provides multiplexing to support up to 23 B-Channels at
64 Kbps and one D-Channel for signaling also at 64 Kbps. When NF AS is
ordered, the PRI Service Interface can provide up to 24 B-Channe1s at 64 Kb ps.
One PRI Service Interface is required for each PRI Service Access Line.
3.4.4 Multi-Line Pricing
If Customer purchases more than one PRI Access Line to the same location
Customer may elect to receive discounted pricing for Interfaces and for B-
Channels. Under such pricing, Customer may receive one Interface and up to 23
Channels for a single rate set forth in the rate section of this Tariff, rather than
the per-Interface and per-Channel rates. Applicable non-recurring rates remain
one per Interface and per B-Channel.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise. Idaho
ALEC, INC.Original Page No. 44
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
3.4.5 Public Telephone Surcharge
In order to recover the Company s expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per
call charge is applicable to all intrastate calls that originate from any pay telephone used
to access Company provided services. This surcharge, which is in addition to standard
tariffed usage charges and any applicable service charges and surcharges associated with
service, applies for the use of the instrument used to access Company provided service
and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and interexchange carriers. The Public Pay
Telephone Surcharge applies to the initial completed call and any re-originated call (e.
using the "#" symbol). The Public Pay Telephone Surcharge does not apply to calls
placed from pay telephones at which the Customer pays for service by inserting coins
during the progress of the call.
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay
telephone coding digits are not transmitted to the Company prior to completion of a call
the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the
Company has obtained information from a carrier that the originating station is an
eligible pay telephone.
Rate Per Call:$0.
Issued Date: November 6 , 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 45
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
5 Idaho Telecommunications Service Assistance Program (ITSAP)
ITSAP is a program that provides eligible recipients with a reduction in costs of residential basic
local exchange telephone service. Eligibility is established by the Idaho Department of Health
and Welfare and the funds for the program are raised through a surcharge on all end-user
business, residential and wireless lines. The Commission determines the uniform statewide
monthly surcharge and the Idaho Department of Health and Welfare administers the program in
conjunction with the federal Lifeline and Linkup programs.
Issued Date: November 6, 2009 Effective Date: November 16, 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920 Idaho Public Utilities Commission
Lexington, KY 40507 Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 46
Idaho PUC Tariff No.
LOCAL EXCHANGE SERVICES (Cont'd)
Idaho USF Surcharges
A surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal
Service Fund. The Surcharge Rate is established by the Commission and will be assessed to each
business and residential line.
Issued Date: November 6 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 47
Idaho PUC Tariff No.
0 RATES AND CHARGES
Local Exchange Service
Business Exchange Access Line Service
Nonrecurring
Charge
Monthly
Rate
Each Line $65.$32.
Optional Features
Monthly Rate Per Access Line
Anonymous Call Rejection $3.
Call Forwarding $3.
Call Return $4.
Call Waiting $3.
Caller ID $9.
Repeat Dialing $4.45
Speed Calling (8-Code)$3.
Speed Calling (30-Code)$4.
Thfee- W ay Calling $3.
Toll Restriction $4.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INC.Original Page No. 48
Idaho PUC Tariff No.
RATES AND CHARGES (Cont'
Directory Listings
Nonrecurring
Charge
Monthly
Rate
First Listing $0.
Each Additional Listing $1.60
Non-Published Number, per Line $3.
Non-Listed Number, per Line $1.60
Change in Directory Listing $18.
Directory Assistance
Per Call
Directory Assistance, each call $0.40
Directory Assistance Call Completion
Each Completed Call $0.
Operator Assisted Service
Operator Service Charges Per call
- Operator Station $2.
- Person-to-Person $4.40
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 49
Idaho PUC Tariff No.
RATES AND CHARGES (Cont' d)
Busy Line Verification and Interrupt Service
Busy Line Verification, each request $0.
Busy Line Interrupt, each request $1.40
NOTE: A Busy Line Verification charge also applies
For each Busy Line Interruption
Direct Inward Dial (DID) Service
Nonrecurring
Charge
Monthly
Rate
DID Trunk Termination $45.$23.40
Per Block of 20 DID Numbers, each $432.$3.
NOTE: The nonrecurring charge applies to
The first group of DID numbers assigned
To a customer per occasion.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NOV 1 6 2009
Boise, Idaho
ALEC, INc.Original Page No. 50
Idaho PUC Tariff No.
0 RATES AND CHARGES Cont'd
ISDN Primary Rate Interface Service (PRI)
Month to 12 to 23 24 to 48 49 to 72
Month Months Month Months NRC
PRI Access Line, each $100.$100.00 $100.00 $1000.$830.
Interoffice Channels, Each $70.$70.$60.$55.$120.
Each airline mile, or fraction thereof $22.$22.$20.$18.
PRI Interface, each $300.$300.00 $270.00 $250.$105.
1f2-1O Access Lines Purchased, Total
Charge for up to 1 Interface Per Line $300.$291.00 $285.00 $270.$105.
If II-50 Access Lines Purchased, Total
Charge for up to 1 Interface Per Line $210.$203.70 $199.50 $189.$105.
If51-200 Purchased, Total
Charge for up to I Interface Per Line $180.$174.60 $171.00 $162.$105.
If201+ Purchased, Total
Charge for up to I Interface Per Line $156.$151.32 $148.20 $140.40 $105.
PRI B-Channel, each $40.$40.$38.$37.$4.
1f2-1O Access Lines Purchased, Total
Charge for up to 23 B-Channels Per Line $900.$873.00 $855.00 $810.$4.
If II-50 Access Lines Purchased, Total
Charge for up to 23 B-Channels Per Line $505.$489.85 $479.75$454.50 $4.
If51-200 Purchased, Total
Charge for up to 23 B-Channels Per Line $460.$446.20 $437.00 $414.$4.
If201+ Purchased, Total
Charge for up to 23 B-Channels Per Line $424.$411.28 $402.80 $381.60 $4.
Telephone Numbers, Inward Only
With Standard Allowance $0.$0.$0.$0.
Above Standard Allowance $15.$15.$15.$15.
NOTE: Standard Allowance is equal to the number of PRI Interfaces comprising the arrangement.
Issued Date: November 6, 2009 Effective Date: November 16 2009
Issued by:Mark I. Hayes, Senior Vice President of CLEC Operations
250 W. Main Street, Suite 1920
Lexington, KY 40507 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
NO V 1 6 2009
Boise, Idaho