HomeMy WebLinkAboutAGM Telecom Corporation.pdf Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Title Page
IDAHO
TELECOMMUNICATIONS PRICE LIST
OF
AGM Telecom Corporation
Toll Free Customer Service Number: 800-398-0113
This price list contains the descriptions, regulations, and rates applicable to the provision of
interexchange telecommunications, by AGM Telecom Corporation ("AGM") within the State of
Idaho. This price list is on file with the Idaho Public Utilities Commission. Copies may be
inspected during normal business hours at the Company's principal place of business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 1
CHECK SHEET
Pages of this price list, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes from the original price list and are
currently in effect as of the date on the bottom of this page.
PAGE REVISION PAGE REVISION
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* - indicates those pages included with this filing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 2
TABLE OF CONTENTS
Title page Title
Check sheet 1
Table of Contents 2
Application of Price list 3
Service Area Map 3
Explanation of Symbols 4
Price list Format 5
Section 1 - Technical Terms and Abbreviations 6
Section 2 - Rules and Regulations 8
Section 3 - Description of Service 20
Section 4 - Rates and Charges 24
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 3
APPLICATION OF PRICE LIST
This price list contains the regulations and rates applicable to the provision of intrastate resale common
carrier communications and automated operator services by AGM Telecom Corporation for use by
inmates in correctional institutions within the State of Idaho subject to the jurisdiction of the Idaho Public
Utilities Commission.
SERVICE AREA MAP
AGM Telecom Corporation will provide intrastate resale common carrier communications and automated
operator services throughout the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 4
EXPLANATION OF SYMBOLS
Changes to this price list shall be identified on the revised page(s) through the use of symbols. The following are
the only symbols used for the purposes indicated below:
(C) - To signify a changed listing, rule or condition which may affect rates or charges.
(D) - To signify discontinued or deleted material, including a listing, rate, rule or condition.
(I) - To signify an increase in rates or charges.
(M) - To signify material relocated from or to another part of this Price list with no change in
text, rate, rule or condition.
(N) - To signify new material, including a listing, rate, rule or condition.
(R) - To signify a reduction in rates or charges.
(T) - To signify a change in the wording of the text, but no change in rate, rule or condition.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 5
PRICE LIST FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the price list. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages 14
and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These
numbers are used to determine the most current page version on file with the Commission. For example,
the 4th revised Page 14 cancels the 3rd revised Page 14. Because of various suspension periods,
deferrals, etc., the most current page number on file with the Commission is not always the price list
page in effect. Consult the Check Sheet for the page currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a price list filing is made with the Commission, an updated Check Sheet
accompanies the price list filing. The Check Sheet lists the pages contained in the price list, with a cross-
reference to the current revision number. When new pages are added, the Check Sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be
no other symbols used on this page if these are the only changes made to it (i.e., the format, etc. remain
the same, just revised revision levels on some pages). The price list user should refer to the latest Check
Sheet to find out if a particular page is the most current on file with the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 6
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the Subscriber's location to a AGM switching center or
designated point of presence.
AGM - Used throughout this price list to mean AGM Telecom Corporation
Automated Collect Call - Calls billed to the called party that are completed through an automated call processing
system. The automated system prompts the call originator and called party. The called party must accept
charges for the call and is responsible for payment.
Customer or End User - The person, firm, corporation or other entity which uses AGM' service and is
responsible for payment of charges and compliance with the Company's price list.
Company or Carrier - AGM Telecom Corporation , unless otherwise clearly indicated by the context.
Commission - The Idaho Public Utilities Commission.
Correctional or Confinement Institutions - Used throughout this price list to refer to any type of confinement
facility, including prisons, jails, work farms, detention centers or other facilities used for penalty or confinement
purposes.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 7
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D.)
Inmates - The jailed or confined population of correctional or confinement institutions.
LEC - Local Exchange Company.
Subscriber - The correctional institution which orders or uses AGM's service and is responsible for compliance
with price list regulations. The Subscriber enters into an agreement with the Company for the provision of
collect-only automated operator assisted telecommunications services for use by inmates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 8
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of AGM Telecom Corporation
AGM's services and facilities are furnished for communications originating at correctional or confinement
institutions within the state of Idaho. The terms of this price list apply to AGM's intrastate calls.
AGM provides for the installation, operation, and maintenance of the communications services provided
herein in accordance with the terms and conditions set forth under this price list. AGM may act as the
Subscriber's agent for ordering access connection facilities provided by other carriers or entities, when
authorized by the Customer, to allow connection of a Subscriber's location to the AGM services. The
Customer shall be responsible for all charges due for such service arrangement.
The Company's services and facilities are provided on a monthly basis unless otherwise provided, and are
available twenty-four hours per day, seven days per week subject to restrictions imposed by the
administration of the institution.
2.2 Limitations
2.2.1 AGM provides calling services to inmates of confinement/correctional institutions.
2.2.2 Service is offered subject to the availability of the necessary facilities or equipment, and subject
to the provisions of this price list.
2.2.3 AGM reserves the right to discontinue or limit service when necessitated by conditions beyond
its control, or when the Customer is using service in violation of provisions of this price list, or
in violation of the law.
2.2.4 The Company does not undertake to transmit messages, but offers the use of its facilities when
available, and will not be liable for errors in transmission or for failure to establish connections.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 9
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.2 Limitations, (Cont'd.)
2.2.5 All facilities provided under this price list are directly or indirectly controlled by AGM Telecom
Corporation and the Subscriber may not transfer or assign the use of servic e or facilities
without the express written consent of the Company.
2.2.6 Service may otherwise be limited at the request of the institution's administration or by rules of
the Commission to decrease fraud and maintain security and control over the inmate population.
2.3 Use
Services provided under this price list may be used for any lawful purpose for which the service is
technically suited, limited to the provisions of this price list.
2.4 Liabilities of the Company
2.4.1 The Company shall not be liable for claim or loss, expense or damage (including indirect, special
or consequential damage), for any interruption, delay, error, omission, or defect in any service,
facility (including services and facilities involved in emergency calling activity) transmission
provided under this price list, if caused by any person or entity other than the Company, by any
malfunction of any service or facility provided by any other carrier, by an act of God, fire, war,
civil disturbance, or act of government, or by any other cause beyond the Company's direct
control.
2.4.2 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer, End User and Subscriber against any claim or loss, expense, or damage (including
indirect, special or consequential damage) for defamation, libel, slander, invasion, infringement
of copyright or patent, unauthorized use of any trademark, tradename or service mark, unfair
competition, interference with or misappropriation or violation of any contract, proprietary or
creative right, or any other injury to any person, property or entity arising out of the material,
data, information, or other content revealed to, transmitted, or used by the Company under this
price list; or for any act or omission of the Customer, End User or Subscriber; or for any
personal injury or death of any person caused directly or indirectly by the installation,
maintenance, location, condition, operation, failure, presence, use, or removal of equipment or
wiring provided by the Company, if not caused by negligence of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 10
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.4 Liabilities of Company, (Cont'd.)
2.4.3 The Company shall not be liable for any defacement of or damages to the premises of a
Subscriber or Customer resulting from the furnishing of service which is not the direct result of
the Company's negligence.
2.4.4 Except when a court of competent jurisdiction finds that gross negligence, willful neglect, or
willful misconduct on the Company's part has been a contributing factor, the liability of the
Company for any claim or loss, expense or damage (including indirect, special or consequential
damage) for any interruption, delay, error, omission, or defect in any service, facility (including
services and facilities involved in emergency calling activity) or transmission provided under this
price list shall not exceed an amount equivalent to the prorata charge to the Customer or
Subscriber for the period of service or facility usage during which such interruption, delay,
error, omission or defect occurs. For the purpose of computing this amount, a month is
considered to have thirty (30) days.
2.4.5 The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law. Acceptance
for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence
and consequential damage claims. It is also the court's responsibility to determine the validity of
the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 11
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.5 Deposits and Advance Payments
2.5.1 Deposits
The Company does not normally require deposits. However the company reserves the right to
collect a deposit from customers whose credit history is unacceptable or unknown to the
Company. Deposits, if collected, will be collected and maintained in accordance with
Commission rules.
For services provided to inmates of confinement facilities, the Company may require a deposit
from billed parties for charges which exceed a maximum credit amount predetermined by the
Company based on the Customer's credit worthiness. The Customer may exceed this
predetermined credit amount by first paying a deposit to the Company in an amount equal to the
amount of additional credit authorization requested by the Customer.
2.5.2 Advance Payments
The Company does not normally require advance payments for service. However, for
Customers whom the Company determines an advance payment is necessary, AGM reserves the
right to collect an amount not to exceed one (1) month's estimated charges as an advance
payment for service. This will be applied against the next month's charges and a new advance
payment may be collected for the next month, if necessary.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 12
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.6 Taxes
All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line
items and are not included in the quoted rates.
2.6.1. Public Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate, intrastate and international calls that originate from any
domestic pay telephone used to access the Company's services. This surcharge, which is in
addition to standard price listed usage charges and any applicable service charges and surcharges
associated with the Company's service, applies for the use of the instrument used to access the
Company's service and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and other interexchange carriers. The Public Pay Telephone Surcharge
applies to the initial completed call and any re-originated call (i.e., using the "#" symbol).
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay telephone
coding digits are not transmitted to the Company prior to completion of a call, the Public Pay
Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at
which the Customer pays for service by inserting coins during the progress of the call.
Rate Per Call: $0.47
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 13
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.7 Terminal Equipment
Company-provided facilities and service may be used with or terminated in Company- or Customer-
provided terminal equipment or communications systems, such as a telephone set, PBX or key system.
Such terminal equipment shall be furnished and maintained under contract between AGM and the
Customer. When such terminal equipment is used, the equipment shall comply with the generally
accepted minimum protective criteria standards of the telecommunications industry as endorsed by the
Federal Communications Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 14
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.8 Payment for Service
2.8.1 Payment for Service
The Customer is responsible for payment of all charges for services and equipment furnished to
the Customer or to an end user of the Customer by AGM. All charges due by the Customer are
payable to the Company or to any agency duly authorized to receive such payments (such as a
local exchange company).
2.8.2 Disputed Charges
Charges billed directly by the Company are due upon receipt. Amounts not paid within 10 days
of the invoice will be considered past due. For charges billed directly by the Company, notice
from the Customer of a dispute as to charges must be received in writing by the Company
within thirty (30) days after the date of the invoice. Otherwise, all charges will be considered
correct and binding.
For charges billed through the Customer's local exchange carrier, notice from the Customer of
disputed charges must be received in writing by the Company within ninety (90) days after the
date of the bill is issued. Otherwise, all charges will be considered correct and binding on the
Customer.
The Company will promptly investigate and advise all billed parties as to its findings concerning
disputed charges. Adjustments to Customer's bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are appropriate.
If the Customer is not satisfied with the outcome of the billing dispute, the Customer may
contact the Commission at the following address:
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ID 83720-0074
Telephone: 208-334-0300
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 15
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.8 Payment for Service
2.8.3 Validation of Credit
The Company reserves the right to validate the creditworthiness of Customers and billed parties
through available verification procedures and to establish a maximum predetermined credit
amount. Where a requested billing method cannot be validated or maximum credit amount
established, the Company may refuse to provide service.
Services provided by the Company are available to inmates of confinement facilities in
accordance with facility-authorized programs. The Company may request that the confinement
facility adopt, as part of its program, terms that enable the Company to collect the charges for all
inmate calls, including without limitation, the blocking of calls by the Company to certain
telephone numbers when the amount charged to such a telephone number exceeds a
predetermined amount or becomes past due.
2.8.4 Return Check Charge
A return check charge of $15.00 will be assessed for checks returned for insufficient funds.
Any applicable return check charges will be assessed according to the terms and conditions of
this price list and pursuant to Idaho law and regulations.
2.8.5 Late Payment Fees
The Company reserves the right to assess a late payment fee of 1.5% per month on any past due
balance. A balance is considered past due if unpaid fifteen (15) days following the date printed
on the bill listing amounts owed by the Customer. Any applicable late payment fees will be
assessed according to the terms and conditions of the Company or its billing agent.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 16
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.9 Interconnection
Service furnished by AGM may be connected with the services or facilities of other carriers. Such
service or facilities, if used, are provided under the terms, rates and conditions of the other carrier. The
Customer or Subscriber is responsible for all charges billed by other carriers for use in connection with
AGM's service. Any special interface equipment or facilities necessary to achieve compatibility between
carriers is the responsibility of the Subscriber.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 17
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.10 Refusal or Discontinuance by Company
2.10.1 AGM may refuse or discontinue service with proper notice to the Customer or Subscriber for
any of the following reasons:
A. For failure of the Customer to pay a bill for service when it is due.
B. For failure of the Customer or Subscriber to make proper application for service.
C. For Customer's or Subscriber's violation of any of the Company's rules on file with the
Commission.
D. For failure of the Subscriber to provide the Company reasonable access to its
equipment and property.
E. For Subscriber's breach of the contract for service between the Company and the
Subscriber.
F. For a failure of the Subscriber to furnish such service, equipment, and/or rights-of-way
necessary to serve said Subscriber as shall have been specified by the Company as a
condition of obtaining service.
G. When necessary for the Company to comply with any order or request of any
governmental authority having jurisdiction.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 18
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.10 Refusal or Discontinuance by Company, (Cont'd.)
2.10.2 AGM may refuse or discontinue service without notice to the Customer or Subscriber for any of
the following reasons:
A. In the event of tampering with the Company's equipment.
B. In the event of a condition determined to be hazardous to the Customer or Subscriber,
to other Customers of the Company, to the Company's equipment, the public, or to
employees of the Company.
C. In the event of a Customer's or Subscriber's use of equipment in such a manner as to
adversely affect the Company's equipment or the Company's service to others.
D. In the event of fraudulent use of the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 19
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.11 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to the Company
for tests and adjustments as may be deemed necessary by the Company for maintenance.
2.12 Call Restrictions
Calling capabilities may be restricted by the administration of the correctional or confinement institutions.
The following types of calls will be blocked: directory assistance, 0-, 700, 800, 900, 976, 950, 10XXX,
1+ sent paid, third number billed, credit card and local direct. The institution may block calls to specific
telephone numbers and may limit calling service to pre-approved telephone numbers only. Call duration
may be limited by the institution.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 20
SECTION 3 - DESCRIPTION OF SERVICE
3.1 General
Service is offered to inmates of correctional or confinement facilities for outward-only calling. Collect
calls may be billed to residential or business lines. Billing information will be validated.
3.2 Timing of Calls
3.2.1 Long distance usage charges are based on the actual usage of AGM's network. Timing of a call
begins when the called party accepts the charges for the call. Positive response for acceptance
of a call is required. A call will be terminated within five (5) seconds from the last message
given if no positive response is received.
3.2.2 Chargeable time for a call ends upon disconnection by either party.
3.2.3 The minimum call duration and initial period for billing purposes is one minute.
3.2.4 Unless otherwise specified in this price list, for billing purposes usage is measured and rounded
to the next higher full minute.
3.2.5 No charges apply for incomplete calls or for calls to called parties who do not accept the
charges for the call. AGM will terminate a call if the called party does not accept responsibility
for the charges. If a Customer believes he or she has been incorrectly billed for an incomplete
call, the Company will, upon notification, investigate the circumstances of the call and issue a
credit when appropriate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 21
SECTION 3 - DESCRIPTION OF SERVICE, (CONT'D.)
3.3 AGM Institutional Automated Collect Operator Service
Institutional operator assisted service allows Inmates to place Collect Calls through an automated call
processing system. The call processing system prompts the Inmate and the called party such that the call
is completed without live operator assistance. Calls are placed on a collect-only basis to the called party.
The called party must accept the charges for the call, or the connection will be dropped. If a call is not
accepted within five (5) seconds of the automated voice recording prompt, the automated recording is
replayed a second time. If an acceptance digit is not received five (5) seconds after the second recording
is completed, the call is terminated by the Company's system.
A number of special blocking and screening capabilities are available with institutional operator services
provided by the Company. These capabilities allow Institutions to control Inmate access to
telecommunications services, reduce fraudulent use of the Company's services, and eliminate harassing
calls to persons outside the Institution. For services provided to Inmates of Institutions, the following
special conditions apply:
(a) Calls to "900", "976" or other pay-per-call services are blocked by The Company.
(b) At the request of the Institution, the Company may block inmate access to toll-free numbers
(e.g., 800, 888) and dialing sequences used to access other carriers or operator service
providers (e.g., 950-XXXX, 10XXXX).
(c) At the request of the Institution, the Company may block Inmate access to "911", "411", or local
operators reached through "0-" dialing.
(d) At the request of the Institution, the Company may block Inmate access to specific telephone
numbers.
(e) Availability of the Company's services may be restricted by the Institution to certain hours
and/or days of the week.
(f) At the request of the Institution, no notices or signage concerning the Company's services will
be posted with its instruments. Information concerning the Company's services is provided to
the administration of each Institution where the Company's services are offered. Inmates may
obtain information regarding rates and charges by requesting such information from the
Institution's administration.
(g) At the request of the Institution, the Company may impose time limits on local and long distance
calls placed using its services.
(h) At the request of the Institution, equipment may be provided which permits monitoring of
inmate calls by legally authorized government officials.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 22
SECTION 3 - DESCRIPTION OF SERVICE, (CONT'D.)
3.4 AGM Prepaid Institutional Calling Services
3.4.1 General
Prepaid Institutional Calling Services provide alternative methods for inmates in Confinement
Institutions and their families to communicate with each other. This service is designed for those
who prefer to prepay for calls rather than being billed for collect calls monthly on their local
telephone bills, for those who would like to pay for another family member’s calls, for those
whose credit history is inadequate to receive collect calls, and for those who wish to budget
their inmate calls.
Calls are made by dialing either a toll-free access number or other access dialing sequence.
Depending on the facility, a Personal Account Code may also need to be entered.
Two options are available with Prepaid Institutional Calling Services. The first option, the
Commissary Account, allows the inmate (via the Institution personnel) to set up his/her own
prepaid account at the Confinement Institution utilizing the inmate’s commissary account; the
second option, the Customer Account, allows the called party, usually a family member, who
receives collect calls from inmates to set up his/her own prepaid account.
With a Commissary Account, upon notification by the Confinement Institution that an inmate
wishes to utilize the Company’s Prepaid Institutional Commissary Account Service, a prepaid
account is set up by the Company with the Institution’s commissary; the Company assigns an
authorization code to the inmate, and provides instructions for accessing and using the service.
All deposits to the account are paid to and handled by the Institution. The Company receives
payment from the Institution; it does not engage in direct monetary transactions with the inmate.
The Company's system automatically informs the caller of the Available Usage Balance remaining
in the Prepaid Account, and provides prompts to place the call by entering the destination
telephone number. Network usage is deducted from the Available Usage Balance in the account
on a real time basis as the call progresses.
Payment for Prepaid Institutional Calling Services and any Available Usage in the Prepaid
Account is refundable upon request after release of the inmate from the Confinement Institution.
The Available Usage Balance expires twelve months from the date the last call is made on the
Prepaid account. No refunds of unused balances will be issued after the expiration date.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 23
SECTION 3 - DESCRIPTION OF SERVICE, (CONT'D.)
3.4 AGM Prepaid Institutional Calling Services, (Cont'd.)
3.4.1 General, (Cont'd.)
With a Customer account, the Company is notified by parties (Customers) who receive collect
calls from inmates in Confinement Institutions, generally family members, that they wish to
utilize the Company’s Prepaid Institutional Customer Account Service. A prepaid account is then
set up by the Company for the Customer. The inmate will receive an authorization code, and
instructions for accessing and using the service. If the payment into the account is provided via
the Customer’s credit card, credit verification procedures are carried out under the terms
specified in Section 2 of this tariff. Deposits to the account are paid to and handled by the
Company via arrangement with a specified financial institution. The Company not engage in
direct monetary transactions with the inmate.
The Company's system automatically informs the account holder of the Available Usage Balance
remaining in the Prepaid Account prior to acceptance of the call. Network usage is deducted
from the Available Usage Balance in the account on a real time basis as the call progresses. The
account holder will also receive a reminder message when the account balance has one minute
of usage remaining. All calls must be charged against an Account that has sufficient available
balance. Calls in progress will be terminated by the Company if the balance on the Account is
insufficient to continue the call.
Prepaid Institutional Calling Services are available 24 hours a day, seven days per week. Access
to telephone service by an inmate may be subject to time of day and usage restrictions imposed
by individual Confinement Institutions. No minimum service period applies.
Prepaid Institutional Calling Services may be distance or time of day sensitive. Holiday discounts
do not apply. Network usage for Prepaid Institutional Calls is deducted from the Available Usage
Balance in full minute increments. For debiting purposes, call timing is rounded up to the nearest
one (1) minute increment. Usage charges are computed and rounded up to the nearest penny on
a per call basis. Prepaid accounts may be replenished; the minimum initial deposit or
replenishment amount is $25.00.
Payment for Prepaid Institutional Calling Services and any Available Usage in the Prepaid
Account is refundable upon request after release of the inmate from the Confinement Institution.
The Available Usage Balance expires twelve months from the date the last call is made on the
Prepaid account. No refunds of unused balances will be issued after the expiration date.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 24
SECTION 4 - RATES
4.1 General
Each Customer is charged individually for each call placed through the Company.
Customers are billed based on their use of AGM Telecom Corporation long distance service. No fixed
monthly recurring charges apply.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 25
SECTION 4 - RATES, (CONT'D.)
4.2 AGM Institutional Collect Service Rates
The following rates apply to outbound collect operator assisted calls placed by inmates in correctional
institutions using the AGM network. The minimum call duration for billing purposes is one (1) minute.
Additional usage is measured and rounded to the next higher full minute increment for billing purposes.
4.2.1 Local Rates and Charges
A per call rate and a per call automated collect call service charge apply to local calls.
A. Institutional Collect-Only Rates
1. Local Usage Charge
Rate Per Call: $1.91
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 26
SECTION 4 - RATES, (CONT'D.)
4.2 AGM Institutional Collect Service Rates, (Cont'd.)
4.2.2 IntraLATA Rates and Charges
A per call service charge applies to all completed calls.
A. Institutional Collect-Only Rates - Idaho South
1. IntraLATA Usage Charge
Rate Per Minute: $0.37
2. IntraLATA Per Call Service Charges
Operator Charge: $4.99
B. Institutional Collect-Only Rates – Idaho North
1. IntraLATA Usage Charge
Rate Per Minute: $0.15
2. IntraLATA Per Call Service Charges
Operator Charge: $1.56
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 27
SECTION 4 - RATES, (CONT'D.)
4.2 AGM Institutional Collect Service Rates, (Cont'd.)
4.2.3 InterLATA Rates and Charges
A per call service charge applies to all completed calls.
A. Institutional Collect-Only Rates
1. InterLATA Usage Charge
Rate Per Minute: $0.50
2. InterLATA Per Call Service Charges
Operator Charge: $3.95
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 11
Original Page 28
SECTION 4 - RATES, (CONT'D.)
4.3 AGM Prepaid Institutional Calling Services
4.3.1 Local Rates and Charges
A per call rate applies to local calls.
A. Prepaid Collect Rates
1. Local Usage Charge
Rate Per Call: $1.72
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 29
SECTION 4 - RATES, (CONT'D.)
4.3 AGM Prepaid Institutional Calling Services, (Cont'd.)
4.3.2 IntraLATA Rates and Charges
A per call service charge applies to all completed calls.
A. Prepaid Collect Rates – Idaho South
1. IntraLATA Usage Charge
Rate Per Minute: $0.33
2. IntraLATA Per Call Service Charges
Operator Charge: $2.50
B. Prepaid Collect Rates – Idaho North
1. IntraLATA Usage Charge
Rate Per Minute: $0.135
2. IntraLATA Per Call Service Charges
Operator Charge: $1.40
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 30
SECTION 4 - RATES, (CONT'D.)
4.3 AGM Prepaid Institutional Calling Services, (Cont'd.)
4.3.3 InterLATA Rates and Charges
A per call service charge applies to all completed calls.
A. Prepaid Collect Rates
1. InterLATA Us age Charge
Rate Per Minute: $0.50
2. InterLATA Per Call Service Charges
Operator Charge: $2.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho
Issued: April 13, 2005 Effective: April 23, 2005
By: Andrew Lee, Vice President Marketing & Planning
1103 Keller Parkway, Suite 106
Keller, Texas 76248 IDn0500
AGM Telecom Corporation Idaho Price List No. 1
Original Page 31
SECTION 4 - RATES, (CONT'D.)
4.4 Miscellaneous Charges
4.4.1 Billing Cost Recovery Fee
In order to partially offset increased expenses associated with billing calls via local exchange
carriers, an undiscountable billing cost recovery fee will apply each billing period in which local
or long distance collect calls are billed through a Customer’s local exchange carrier. This fee will
be charged only once per billing period regardless of the number of calls. The fee will not apply
in any billing period in which no collect calls are billed via the Customer’s local exchange carrier.
This fee does not apply to prepaid services paid for by commercial credit card, check, money
order or wire, or for services billed directly to the Customer by the Company.
Billing Cost Recovery Fee, per month where applicable $1.45
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 23, 2005
Boise, Idaho