20040107Correspondence to Wayne Hart.pdf

January 7 2004
via email only
Mr. Wayne Hart
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ill 83720-0074
RE:Application of ACN Communication Services, Inc. for a Certificate of Public
Convenience and Necessity to Provide Facilities-based Local Exchange Services witin
the State ofIdaho
Dear Mr. Hart:
Please accept this letter, file on behalf of ACN Communication Services, Inc, as a request to
withdraw the company s waiver requests noted below. filed with the original application for local
exchange authority in Idaho. The company respectfully requests the following waiver requests
be withdrawn:
(a) Guarantee in lieu of deposit
(b) Service Standards
(c) Press Release
(d) and (e) Local Exchange Directories
In addition, please note changes on the attached three tariff pages as requested.
Lastly, the company has listed under business rates "n/a . This is done to indicate that the
company does not have business services available for Idaho at this time. In the event the
company develops business products for this market the "n/a" indication will be replaced by
rates as appropriate.
Please acknowledge receipt of this filing by reply email message. If you require any or all of this
filed officially through the Secretary s office, please let me know and I am glad to overnight this
to the Commission. If you or your staff have any questions regarding this application, please
contact me at [phone] or via email at mbyrnes~tminc.com. Thank you for your
assistance in this matter.
Sincerely,
Monique Byrnes
Consultant to ACN Communication Services, Inc.
cc:
file:
tills:
D. Gonos - ACN
ACN - ill Local
id1O400a
ACN Communication Services Inc.Idaho Tariff No. 2
Original Title Page
LOCAL EXCHANGE SERVICES TARIFF
IDAHO
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF
ACN Communication Services Inc.
This tariff contains the descriptions, regulations, and rates applicable to the provision of local exchange
telecommunications services provided by ACN Communication Services, Inc. with principal offices at 32991
Hamilton Court, Farmington Hills, Michigan 48334 for services furnished within the State ofIdaho. This tariff
is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business
hours, at the Company s principal place of business.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
Idaho Tariff No. 2
Preface
Original Page I
TABLE OF CONTENTS
PREFACE
Table of Contents....................................................... ............................
Check Sheet ...........................................................................................
Explanation of Symbols .........................................................................
Application of Tariff ....... ....................... .......................................... ......
SECTION I - DEFINITIONS
SECTION 2 - RULES AND REGULATIONS
SECTION 3 - SERVICE AREAS
SECTION 4 - SERVICE CHARGES AND SURCHARGES
SECTION 5 - LOCAL EXCHANGE SERVICE
SECTION 6 SUPPLEMENTAL SERVICES
SECTION 7 - LONG DISTANCE SERVICES
SECTION 8 - ACCESS SERVICES
Page
Issued:
Issued by:
Effective:
Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Preface
Original 2
LOCAL EXCHANGE SERVICES TARIFF
CHECK SHEET
The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised
pages as named below contain all changes from the original rate sheet that are in effect on the date shown on
each page.
SECTION PAGE REVISION SECTION PAGE REVISION
Title Original Original
Preface Original Original
Preface Original Original
Preface Original Original
Preface Original Original
Preface Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original
* - indicates those pages included with this filing
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Preface
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
CHECK SHEET, CONT'
SECTION PAGE REVISION SECTION PAGE REVISION
Original Original
Original Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
* - indicates those pages included with this filing
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Preface
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
EXPLANATION OF SYMBOLS
When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariff sheet affected.
Changes will be identified on the revised sheet(s) through the use of the following symbols:
(C)
(D)
(I)
(N)
(R)
(T)
(M)
To signify changed rate, regulation or condition.
To signify discontinued rate, regulation or condition.
To signify increase.
To signify new material, including a listing, rate, regulation, rule or condition.
To signify reduction.
To signify a change in the word of text, but no change in the rate, rule or condition.
Moved from another tariff location.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services Inc.Idaho Tariff No. 2
Preface
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
APPLICATION OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate
end-user local exchange communications services by ACN Communication Services, Inc., hereinafter referred
to as the Company, to Customers within the state of Idaho. ACN's services are furnished subject to the
availability of facilities and subject to the terms and conditions set forth herein.
This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is available for review at
the main office of ACN Communication Services, Inc. at 32991 Hamilton Court, Farmington Hills, Michigan
48334.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 1
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS
For the purpose of this tariff, the following defmitions will apply:
Access Line - An arrangement from a local exchange telephone company or other common carrier, using either
dedicated or switched access, which connects a Customer s location to Carrier s location or switching center.
ACN - ACN Communication Services, Inc., issuer of this tariff.
Advance Payment - Part or all of a payment required before the start of service.
Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable
Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes
shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the
use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in
connection with the authorization code.
Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service
of the Customer.
Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone
company which automatically identifies the local exchange line from which a call originates.
Commission - The Idaho Public Utilities Commission.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section I
Original Page 2
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS, CONT'
Common Carrier - An authorized company or entity providing telecommunications services to the public
Company - ACN Communication Services, Inc., the issuer of this tariff.
Customer - The person, firm or corporation that orders service and is responsible for the payment of charges
and compliance with the terms and conditions of this tariff.
Customer Premises - A location designated by the Customer for the purposes of connecting to the Company's
servIces.
Customer Terminal Equipment - Terminal equipment provided by the Customer.
Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges.
End Office - The LEC switching system office or serving wire center where Customer station loops are
terminated for purposes of interconnection to each other and/or to trunks.
End-User Premises - A location designated by the Customer for the purposes of connecting to the Company's
servIces.
Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls
dialed by the Customer are automatically routed to the Company s network. Pre subscribed Customers may also
route interexchange calls to the Company s network by dialing an access code supplied by the Company.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section I
Original Page 3
LOCAL EXCHANGE SERV~ES TARIFF
SECTION 1.0 - DEFINITIONS, CONT'
Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association
joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in
providing public switched communication service throughout an exchange area, and between exchange areas
within the LATA.
ICB - Individual Case Basis.
IXC or Interexchange Carrier - A long distance telecommunications services provider.
Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption
shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or
other network and/or switching capability shortages. Nor shall Interruption include the failure of any service or
facilities provided by a common carrier or other entity other than the Carrier. Any Interruption allowance
provided within this Tariffby Carrier shall not apply where service is interrupted by the negligence or willful
act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of
non-payment of bills, unlawful or improper use of the Carriers facilities or service, or any other reason covered
by this Tariff or by applicable law.
LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment
entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any
other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. TariffF.
No., or its successor tariff(s).
LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also
served by the Company.
Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment
which continue for the agreed upon duration of the service.
MOU - Minutes of Use.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 1
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS, CONT'
Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used
in calculation of airline mileage.
Shared Inbound Calls - Refers to calls that are terminated via the Customer s Company-provided local
exchange line.
Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer s local
telephone lines are presubscribed by the Company to the Company s outbound service such that" 1 + 1 O-digit
number" calls are automatically routed to the Company s or an IXC's network. Calls to stations within the
Customer s LATA may be placed by dialing "lOXXX" or "10IXXXX" with 1 + 10-digit number.
Station - The network control signaling unit and any other equipment provided at the Customer s premises
which enables the Customer to establish communications connections and to effect communications through
such connections.
Subscriber - The person, firm, partnership, corporation, or other entity who orders telecommunications service
from ACN. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay
telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the
Company.
NECA - National Exchange Carriers Association.
Non-Recurring Charge ("NRC"- The initial charge, usually assessed on a one-time basis, to initiate and
establish service.
PIN - Personal Identification Number. See Authorization Code.
Point of Presence POP"- Point of Presence
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 1
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS, CONT'D.
Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the
agreed upon duration of the service.
Service - Any means of service offered herein or any combination thereof.
Service Order - The written or verbal request for Company services by the Customer and the Company in the
format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth
therein and pursuant to this tariff.
Switched Access Origination/Termination - Where access between the Customer and the interexchange
carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a
LED-provided business or residential access line. The cost of switched Feature Group access is billed to the
interexchange carrier.
Terminal Equipment - Any telecommunications equipment other than the transmission or receiving
equipment installed at a Company location.
Usage Charges - Charges for minutes or messages traversing over local exchange facilities.
User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service
provided under this tariff.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS
Undertaking of the Company
1.1 Scope
The Company undertakes to furnish communications service pursuant to the terms of this
tariff in connection with one-way and/or two-way information transmission originating from
points within the State ofIdaho, and terminating within a local calling area as derIDed herein.
The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity that
purchases access to the Company network in order to originate or terminate its own services
or to communicate with its own Customers.
1.2 Shortage of Equipment or Facilities
The Company reserves the right to limit or to allocate the use of existing facilities, or
of additional facilities offered by the Company, when necessary because of lack of
facilities, or due to some other cause beyond the Company s control.
The furnishing of service under this tariff is subject to the availability on a continuing
basis of all the necessary facilities and is limited to the capacity of the Company
facilities as well as facilities the Company may obtain from other carriers to furnish
service from time to time as required at the sole discretion of the Company.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 2
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.3 Terms and Conditions
Service is provided on the basis of a minimum period of at least thirty (30) days, 24-
hours per day. For the purpose of computing charges in this tariff, a month is
considered to have thirty (30) days.
Customers may be required to enter into written service orders which shall contain or
reference a specific description of the service ordered, the rates to be charged, the
duration of the services, and the terms and conditions in this tariff. Customers will
also be required to execute any other documents as may be reasonably requested by
the Company.
Except as otherwise stated in the tariff, at the expiration of the initial term specified
in each Service Order, or in any extension thereof, service shall continue on a month
to month basis at the then current rates unless terminated by either party upon notice.
Any termination shall not relieve the Customer of its obligation to pay any charges
incurred under the service order and this tariff prior to termination. The rights and
obligations which by their nature extend beyond the termination of the term of the
service order shall survive such termination.
Service may be terminated upon written notice to the Customer if:
the Customer is using the service in violation of this tariff; or
the Customer is using the service in violation of the law.
This tariff shall be interpreted and governed by the laws of the State ofIdaho without
regard for its choice of laws provision.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 3
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Undertaking of the Company, Cont'
1.3 Terms and Conditions, Cont'
Any other Telephone Company may not interfere with the right of any person or
entity to obtain service directly from the Company. No person or entity shall be
required to make any payment, incur any penalty, monetary or otherwise, or purchase
any services in order to have the right to obtain service directly from the Company.
To the extent that either the Company or any other Telephone Company exercises
control over available cable pairs, conduit, duct space, raceways, or other facilities
needed by the other to reach a person or entity, the party exercising such control shall
make them available to the other on terms equivalent to those under which the
Company makes similar facilities under its control available to its Customers. At the
reasonable request of either party, the Company and the Other Telephone Company
shall jointly attempt to obtain from the owner of the property access for the other
party to serve a person or entity.
The Company hereby reserves its rights to establish service packages specific to a
particular Customer. These contracts mayor may not be associated with volume
and/or term discounts. All service packages established by the Company will be filed
with the Commission prior to the furnishing of service.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 4
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.4 Limitations on Liability
Except as otherwise stated in this section, the liability of the Company for damages
arising out of either: (I) the furnishing of its services, including but not limited to
mistakes, omissions, interruptions, delays, or errors, or other defects, representations
or use ofthese services or (2) the failure to furnish its service, whether caused by acts
or omission, shall be limited to the extension of allowances to the Customer for
interruptions in service as set forth in Section 2.
Except for the extension of allowances to the Customer for interruptions in service
set forth in Section 2., the Company shall not be liable to a Customer or third party
for any direct, indirect, special, incidental, reliance, consequential, exemplary or
punitive damages, including, but not limited to, loss of revenue or profits, for any
reason whatsoever, including, but not limited to, any act or omission, failure to
perform, delay, interruption, failure to provide any service or any failure in or
breakdown of facilities associated with the service.
The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed or
in the event that payment has been made and service has been discontinued, to a
refund of the amount erroneously billed.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 5
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Undertaking of the Company, Cont'
1.4 Limitations on Liability, Cont'
The Company shall be indemnified and saved harmless by the Customer from and
against all loss, liability, damage and expense, including reasonable counsel fees, due
to:
Any act or omission of: (a) the Customer, (b) any other entity furnishing
service, equipment or facilities for use in conjunction with services or
facilities provided by the Company; or (c) common carriers or
warehousemen, except as contracted by the Company;
Any delay or failure of performance or equipment due to causes beyond the
Company s control, including but not limited to, acts of God, fires, floods
earthquakes, hurricanes, or other catastrophes; national emergencies
insurrections, riots, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions taken against the
Company; unavailability, failure or malfunction of equipment or facilities
provided by the Customer or third parties; and any law, order, regulation or
other action of any governing authority or agency thereof;
Any unlawful or unauthorized use of the Company s facilities and services;
Libel, slander, invasion of privacy or infringement of patents, trade secrets
or copyrights arising from or in connection with the material transmitted by
means of Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services;
Breach in the privacy or security of communications transmitted over the
Company s facilities;
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.4 Limitations on Liability, Cont'
Cont'
Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities or
services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company s liability is limited as set forth
above in Section 2. 1. 1. A.
Defacement of or damage to Customer premises resulting from the
furnishing of services or equipment on such premises or the installation or
removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any act or
omission of the Customer, or the construction, installation, maintenance
presence, use or removal of the Customer facilities or equipment
connected, or to be connected to the Company s facilities;
Any noncompletion of calls due to network busy conditions;
Any calls not actually attempted to be completed during any period that
service is unavailable;
And any other claim resulting from any act or omission of the Customer or
patrone s) of the Customerrelating to the use of the Company s services or
facilities.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 7
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.4 Limitations on Liability, Cont'
The Company does not guarantee nor make any warranty with respect to installations
provided by it for use in an explosive atmosphere.
The Company makes no warranties or representations, EXPRESS OR IMPLIED
either in fact or by operation oflaw, statutory or otherwise, including warranties of
merchantability or fitness for a particular use, except those expressly set forth herein.
Failure by the Company to assert its rights pursuant to one provision of this tariff
does not preclude the Company from asserting its rights under other provisions.
Directory Errors - In the absence of gross negligence or willful misconduct, no
liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions oflisting obtainable from the directory
assistance operator, including errors in the reporting thereof, shall attach to the
Company. An allowance for errors or mistakes in or omissions of published directory
listings or for errors or mistakes in or omissions of listing obtainable from the
directory assistance operator shall be at the monthly tariff rate for each listing, or in
the case of a free or no-charge directory listing, credit shall equal two times the
monthly tariff rate for an additional listing, for the life of the directory or the charge
period during which the error, mistake or omission occurs.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 8
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.4 Limitations on Liability, Cont'
With respect to Emergency Number 911 Service:
This service is offered solely as an aid in handling assistance calls in
connection with fire, police and other emergencies. The company is not
responsible for any losses, claims, demands, suits or any liability whatsoever
whether suffered, made instituted or asserted by the Customer or by any
other party or person for any personal injury or death of any person or
persons, and for any loss, damage or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused by:
(I) mistakes, omissions, interruptions, delays, errors or other defects in the
provision of service, or (2) installation, operation, failure to operate
maintenance, removal, presence, condition, local or use of any equipment
and facilities furnishing this service.
Neither is the Company responsible for any infringement, nor invasion of the
right of privacy of any person or persons, caused or claimed to have been
caused directly or indirectly, by the installation, operation, failure to operate
maintenance, removal, presence, condition, occasion or use of emergency
911 service features and the equipment associated therewith, or by any
services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the
telephone used by the party or parties accessing emergency 911 service, and
which arise out of the negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employees or agents of
anyone of them.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 9
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Undertaking ofthe Company, Cont'
1.4 Limitations on Liability, Cont'
With respect to Emergency Number 911 Service, Cont'
When a Customer with a nonpublished telephone number, as derIDed herein
places a call to the emergency 911 service, the Company will release the
name and address of the calling party, where such information can be
determined, to the appropriate local governmental authority responsible for
emergency 911 service upon request of such governmental authority. By
subscribing to service under this tariff, the Customer acknowledges and
agrees with the release of information as described above.
The included tarifflanguage does not constitute a determination by the Commission
that a limitation of liability imposed by the Company should be upheld in a court of
law. Acceptance for filing by the Commission recognizes that it is a court s
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
1.5 Notification of Service-Affecting Activities
The Company will provide the Customer reasonable notification of service-affecting activities
that may occur in normal operation of its business. Such activities may include, but are not
limited to, equipment or facilities additions, removals or rearrangements and routine
preventative maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service activities. The Company will work cooperatively with the Customer
to determine the reasonable notification requirements. With some emergency or unplanned
service-affecting conditions, such as an outage resulting from cable damage, notification to
the Customer may not be possible.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 10
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.6 Provision of Equipment and Facilities
The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not nor may the
Customer permit others to rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the Company,
except upon the written consent of the Company.
The Company may substitute, change or rearrange any equipment or facility at any
time and from time to time, but shall not thereby alter the technical parameters of the
service provided the Customer.
Equipment the Company provides or installs at the Customer Premises for use in
connection with the services the Company offers shall not be used for any purpose
other than that for which the equipment is provided.
Except as otherwise indicated, Customer provided station equipment at the
Customer s premises for use in connection with this service shall be so constructed
maintained and operated as to work satisfactorily with the facilities of the Company.
The Company shall not be responsible for the installation, operation, or maintenance
of any Customer provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this tariff, the responsibility of the
Company shall be limited to the furnishing of facilities offered under this tariff and to
the maintenance and operation of such facilities. Subject to this responsibility, the
Company shall not be responsible for:
the through transmission of signals by Customer provided equipment or for
the quality of, or defects in, such transmission; or
the reception of signals by Customer-provided equipment; or
network control signaling where such signaling is performed by Customer-
provided network control signaling equipment.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 11
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Undertaking of the Company, Cont'
1.7 Non-Routine Installation
At the Customer s request, installation and/or maintenance may be performed outside the
Company s regular business hours or in hazardous locations. In such cases, charges based on
cost of the actual labor, material, or other costs incurred by or charged to the Company will
apply. If installation is started during regular business hours, but, at the Customer s request
extends beyond regular business hours into time periods including, but not limited to
weekends, holidays, and/or night hours, additional charges may apply.
1.8 Special Construction
Subject to the agreement of the Company and to all of the regulations contained in this tariff
special construction of facilities may be undertaken on a reasonable efforts basis at the request
of the Customer. Special construction is construction undertaken:
where facilities are not presently available, and there is no other requirement for the
facilities so constructed;
of a type other than that which the Company would normally utilize in the furnishing
of its services;
over a route other than that which the Company would normally utilize in the
furnishing of its services;
in a quantity greater than that which the Company would normally construct;
on an expedited basis;
on a temporary basis until permanent facilities are available;
involving abnormal costs; or
in advance of its normal construction.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 12
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'
1.9 Ownership of Facilities
Title to all facilities provided in accordance with this tariff remains in the Company, its
partners, agents, contractors or suppliers.
Prohibited Uses
The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations
licenses, consents and permits.
The Company may require applicants for service who intend to use the Company s offerings
for resale and/or for shared use to file a letter with the Company confirming that their use of
the Company s offerings complies with relevant laws and the Public Utilities Commission of
Idaho s regulations, policies, orders, and decisions.
The Company may block any signals being transmitted over its Network by Customers which
cause interference to the Company or other users. Customer shall be relieved of all
obligations to make payments for charges relating to any blocked Service and shall indemnify
the Company for any claim, judgment or liability resulting from such blockage.
A Customer, joint user, or authorized user may not assign, or transfer in any manner, the
service or any rights associated with the service without the written consent of the Company.
The Company will permit a Customer to transfer its existing service to another entity if the
existing Customer has paid all charges owed to the Company for regulated communications
services. Such a transfer will be treated as a disconnection of existing service and installation
of new service, and non-recurring installation charges as stated in this tariff will apply.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 13
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Obligations of the Customer
General
The Customer shall be responsible for:
the payment of all applicable charges pursuant to this tariff;
damage to or loss of the Company s facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fITe or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;
providing at no charge, as specified from time to time by the Company, any needed
equipment, space and power to operate Company facilities and equipment installed
on the premises of the Customer, and the level of heating and air conditioning
necessary to maintain the proper operating environment on such premises;
obtaining, maintaining, and otherwise having full responsibility for all rights-of-way
and conduit necessary for installation of fiber optic cable and associated equipment
used to provide Communications Services to the Customer from the cable building
entrance or property line to the location of the equipment space described above in
Section 2.C. Any and all costs associated with the obtaining and maintaining the
rights-of-way described herein, including the costs of altering the structure to permit
installation of the Company provided facilities, shall be borne entirely by, or may be
charged by the Company, to the Customer. The Company may require the Customer
to demonstrate its compliance with this section prior to accepting an order for service.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 14
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Obligations of the Customer, Cont'
General, Cont'
providing a safe place to work and complying with all laws and regulations regarding
the working conditions on the premises at which Company employees and agents
shall be installing or maintaining the Company s facilities and equipment. The
Customer may be required to install and maintain Company facilities and equipment
within a hazardous area if, in the Company s opinion, injury or damage to the
Company employees or property might result from installation or maintenance by the
Company. The Customer shall be responsible for identifying, monitoring, removing
and disposing of any hazardous material (e., friable asbestos) prior to any
construction or installation work;
complying with all laws and regulations applicable to, and obtaining all consents
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer premises or the rights-of-way for
which Customer is responsible under Section 2.l.D; and granting or obtaining
permission for Company agents or employees to enter the premises of the Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment of the
Company;
not creating or allowing to be placed any liens or other encumbrances on the
Company s equipment or facilities; and
making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer. No allowance
will be made for the period during which service is interrupted for such purposes.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 15
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Obligations of the Customer, Cont'
Liability of the Customer
The Customer will be liable for damages to the facilities ofthe Company and for all
incidental and consequential damages caused by the negligent or intentional acts or
omissions of the Customer, its officers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company s negligence or
intentional misconduct.
To the extent caused by any negligent or intentional act of the Customer as described
in (A), preceding, the Customer shall indemnify, defend and hold harmless the
Company from and against all claims, actions, damages, liabilities, costs and
expenses, including reasonable attorneys' fees, for (1) any loss, destruction or damage
to property of any third party, and (2) any liability incurred by the Company to any
third party pursuant to this or any other tariff of the Company, or otherwise, for any
interruption of, interference to, or other defect in any service provided by the
Company to such third party.
The Customer shall not assert any claim against any other Customer or user of the
Company s services for damages resulting in whole or in part from or arising in
connection with the furnishing of service under this tariff including but not limited to
mistakes, omissions, interruptions, delays errors or other defects or
misrepresentations, whether or not such other Customer or user contributed in any
way to the occurrence of the damages, unless such damages were caused solely by
the negligent or intentional act or omission of the other Customer or user and not by
any act or omission of the Company. Nothing in this tariff is intended either to limit
or to expand Customer s right to assert any claims against third parties for damages of
any nature other than those described in the preceding sentence.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 16
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
2.4 Customer Equipment and Channels
General
A user may transmit or receive information or signals via the facilities of the Company. The
Company s services are designed primarily for the transmission of voice-grade telephonic
signals, except as otherwise stated in this tariff. A user may transmit any form of signal that is
compatible with the Company s equipment, but the Company does not guarantee that its
services will be suitable for purposes other than voice-grade telephonic communication except
as specifically stated in this tariff.
2.4.Station Equipment
Terminal equipment on the user s premises and the electric power consumed by such
equipment shall be provided by and maintained at the expense of the user. The user is
responsible for the provision of wiring or cable to connect its terminal equipment to
the Company MPOP.
The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment
and facilities. The magnitude and character of the voltages and currents impressed on
Company-provided equipment and wiring by the connection, operation, or
maintenance of such equipment and wiring shall be such as not to cause damage to
the Company-provided equipment and wiring or injury to the Company s employees
or to other persons. Any additional protective equipment required to prevent such
damage or injury shall be provided by the Company at the Customer s expense
subject to prior Customer approval of the equipment expense.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 17
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
2.4
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Customer Equipment and Channels, Cont'
2.4.Interconnection of Facilities
Local Traffic Exchange provides the ability for another local exchange provider to
terminate local traffic on the Company's network. In order to qualify for Local
Traffic Exchange the call must: (a) be originated by an end user of a company that
authorized by the Public Utilities Commission of Idaho to provide local exchange
service; (b) originate and terminate within a local calling area of the Company.
Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing Communications
Services and the channels, facilities, or equipment of others shall be provided at the
Customer s expense.
Communications Services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms
and conditions of the tariffs of the other communications carriers which are
applicable to such connections.
Facilities furnished under this tariff may be connected to Customer provided terminal
equipment in accordance with the provisions of this tariff. All such terminal
equipment shall be registered by the Federal Communications Commission pursuant
to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring
shall be installed and maintained in compliance with those regulations.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 18
LOCAL EXCHANGE SERVICES TARIFF
2.4
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Customer Equipment and Channels, Cont'
2.4.Inspections
Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirements set forth in Section 2.4.B of this tariff
for the installation, operation, and maintenance of Customer-provided facilities
equipment, and wiring in the connection of Customer-provided facilities and
equipment to Company-owned facilities and equipment.
If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect its
facilities, equipment, and personnel. The Company will notify the Customer
promptly if there is any need for further corrective action. Within ten days of
receiving this notice, the Customer must take this corrective action and notify the
Company of the action taken. If the Customer fails to do this, the Company may take
whatever additional action is deemed necessary, including the suspension of service
to protect its facilities, equipment and personnel from harm.
Ifharm to the Company s network, personnel or services is imminent, the Company
reserves the right to shut down Customer s service immediately, with no prior notice
required.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 19
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Customer Deposits and Advance Payments
Advance Payments
To safeguard its interests, the Company may require a Customer to make an advance payment
before services and facilities are furnished. The advance payment will not exceed an amount
equal to the non-recurring charge(s) and one month's charges for the service or facility. The
advance payment will be credited to the Customers initial bill. An advance payment may be
required in addition to a deposit.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
Idaho Tariff No. 2
Section 2
Original Page 20
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Customer Deposits and Advance Payments, Cont'
2.5.Deposits
The Company does not require deposits from Customers.
Issued:
Issued by:
Effective:
Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 21
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Payment Arrangements, Cont'
Payment for Service
General
The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer and to all Authorized Users by the
Customer, regardless of whether those services are used by the Customer itself or are
resold to or shared with other persons.
The Customer is responsible for payment of any sales, use, gross receipts, excise
access or other local, state, federal and 911 taxes, charges or surcharges (however
designated) (excluding taxes on Company s net income) imposed on or based upon
the provision, sale or use of Network Services.
The security of the Customer s PIN is the responsibility of the Customer. All calls
placed using a PIN shall be billed to and shall be the obligation of the Customer. The
Customer shall not be responsible for charges in connection with the unauthorized
use of PINs arising after the Customer notifies the Company of the loss, theft, or
other breach of security of such PINs.
Customers will only be charged once, on either an interstate or intrastate basis, for
any nonrecurring or usage based charges.
Taxes, Fees and Surcharges
The Company reserves the right to bill any and all applicable taxes, fees and
surcharges in addition to normal rates and charges for services provided to the
Customer, where permitted by law. Taxes and fees include, but are not limited to:
Federal Excise Tax, State Sales Tax, Municipal Tax, Gross Receipts Tax, Idaho
Telecommunications Service Assistance Program, and Universal Service. Unless
otherwise specified in this tariff, such taxes, fees and surcharges are in addition to
rates as quoted in this tariff and will be itemized separately on Customer invoices.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 22
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Payment Arrangements, Cont'
Billing and Collection of Charges
The Customer is responsible for payment of all charges incurred by the Customer or other
Authorized Users for services and facilities furnished to the Customer by the Company.
Nonrecurring charges are due and payable within thirty (30) days after the invoice
date, unless otherwise agreed to in advance.
The Company shall present invoices for recurring charges monthly to the Customer
in advance of the month in which service is provided, and Recurring Charges shall be
due and payable within thirty (30) days after the invoice date. When billing is based
on customer usage, charges will be billed monthly for the preceding billing periods.
When service does not begin on the first day of the month, or end on the last day of
the month, the charge for the fraction of the month in which service was furnished
will be calculated on a pro rata basis. For this purpose, every month is considered to
have thirty (30) days.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 23
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Payment Arrangements, Cont'
Billing and Collection of Charges, Cont'
Billing of the Customer by the Company will begin on the Service Commencement
Date, which is the first day following the date on which the Company notifies the
Customer that the service or facility is available for use, except that the Service
Commencement Date may be postponed by mutual agreement of the parties, or if the
service or facility does not conform to standards set forth in this tariff or the Service
Order. Billing accrues through and includes the day that the service, circuit
arrangement or component is discontinued.
If any portion of the payment is not received by the Company, or if any portion of the
payment is received by the Company in funds that are not immediately available
within twenty (20) days of the mail date on the bill, then a late payment penalty shall
be due the Company. The late payment penalty shall be that portion of the payment
not received by the date due minus any charges billed as local taxes multiplied by
5%.
The Customer will be assessed a charge of twenty dollars ($20.00) for each check or
other payment type submitted by the Customer to the Company that a bank or other
fmancial institution refuses to honor.
If service is disconnected by the Company in accordance with Section 2.7 following
and later restored, restoration of service will be subject to all applicable installation
charges.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 24
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Payment Arrangements, Cont'
Disputed Bills
In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Company may require the Customer to pay the
undisputed portion of the bill to avoid discontinuance of service for non-payment.
The Customer must submit a documented claim for the disputed amount. The
Customer will submit all documentation as may reasonably be required to support the
claim. All claims must be submitted to the Company within a reasonable period of
time after receipt of billing for those services and in accordance with Idaho law. If
the Customer does not submit a claim as stated above, the Customer waives all rights
to filing a claim thereafter.
Unless disputed the invoice shall be deemed to be correct and payable in full by the
Customer. If the Customer is unable to resolve any dispute with the Company, then
the Customer may file a complaint with the Idaho Public Utilities Commission, 472
West Washington, P.O. Box 83720, Boise ID 83720-0074; 208-334-0300 or 1-800-
432-0369.
If the dispute is resolved in favor of the Customer and the Customer has withheld the
disputed amount, no interest, credits or penalties will apply.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 25
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Discontinuance of Service
Service may be disconnected after seven (7) days written notice for any of the following
reasons:
The Customer did not pay undisputed delinquent bills for local exchange services or
paid a delinquent bill for local exchange services with any dishonored check.
The Customer failed to make a security deposit or obtain a guarantee when one is
required.
The Customer failed to abide by the terms of a payment arrangement.
The Customer misrepresented the Customer s identity for the purpose of obtaining
telephone service.
The Company determines as prescribed by relevant state or other applicable
standards that the Customer is willfully wasting or interfering with service through
improper equipment or otherwise.
The Customer is using service(s) for which the Customer did not apply.
At least 24 hours before actual termination, the Company will attempt to contact the Customer
affected to apprize the Customer ofthe proposed termination action and steps to take to avoid
or delay termination. Service will not be terminated in the event that a formal or informal
complaint concerning termination is filed with the Commission.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
Idaho Tariff No. 2
Section 2
Original Page 26
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Discontinuance of Service
Service may be disconnected without notice and without incurring any liability for any of the
following reasons:
A condition immediately dangerous or hazardous to life, physical safety or property
exists, or it is necessary to prevent a violation of federal, state or local safety or health
codes.
The company is ordered to terminate service by any court, the Commission, or any
other duly authorized public authority.
In the event of fraudulent use of the Company s network, where the service(s) was
(were) obtained, diverted or used without the authorization or knowledge of the
Company, the Company will discontinue service without notice and/or seek legal
recourse to recover all costs involved in enforcement of this provision.
The Company has tried diligently to meet the notice requirements but has been
unsuccessful in its attempt to contact the Customer affected.
The Customer has misrepresented the Customer s identify for purposes of obtaining
telephone service and has no or an inadequate security deposit on file with the
Company and has an outstanding bill exceeding $100.
Upon the Customer s insolvency, assignment for the benefit of creditors, filing for
bankruptcy or reorganization, or failing to discharge an involuntary petition within
the time permitted by law.
Upon the Company s discontinuance of service to the Customer under Section 2.
or 2., the Company, in addition to all otherremedies that maybe available to the
Company at law or in equity or under any other provision ofthis tariff, may declare
all future monthly and other charges that would have been payable by the Customer
during the remainder of the term for which such services would have otherwise been
provided to the Customer to be immediately due and payable (discounted to present
value at six percent).
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 27
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Cancellation of Application for Service
8.4
Applications for service cannot be canceled without the Company s agreement. Where the
Company permits a Customer to cancel an application for service prior to the start of service
or prior to any special construction, no charges will be imposed except for those specified
below.
Where, prior to cancellation by the Customer, the Company incurs any expenses in installing
the service or in preparing to install the service that it otherwise would not have incurred, a
charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no
case shall this charge exceed the sum of the charge for the minimum period of services
ordered, including installation charges, and all charges others levy against the Company that
would have been chargeable to the Customer had service commenced (all discounted to
present value at six percent).
Where the Company incurs any expense in connection with special construction, or where
special arrangements of facilities or equipment have begun, before the Company receives a
cancellation notice, a charge equal to the costs incurred by the Company, less net salvage
applies. In such cases, the charge will be based on such elements as the cost ofthe equipment
facilities, and material, the cost of installation, engineering, labor, and supervision, general
and administrative expense, other disbursements, depreciation, maintenance, taxes, provision
for return on investment, and any other costs associated with the special construction or
arrangements.
The special charges described in 2.1 through 2.3 will be calculated and applied on a case-
by-case basis.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 28
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Changes in Service Requested
If the Customer makes or requests material changes in circuit engineering, equipment specifications
service parameters, premises locations, or otherwise materially modifies any provision of the
application for service, the Customer s installation fee shall be adjusted accordingly.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 29
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Allowances for Interruptions in Service
Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of
this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment
provided by the Customer, will be credited to the Customer as set forth in 2.1 for the part of the
service that the interruption affects.
10.1 General
Service Outage
A credit allowance will be given when service is interrupted, except as specified
below. A service is interrupted when it becomes inoperative to the Customer, e., the
Customer is unable to transmit or receive, because of a cross-talk, static or other
transmission problem, the Company will respond to a Customer s report of such a
service outage" in accordance withIDAPA 31.41.01 Rule 503. Customer s bills will
be appropriately and automatically credited pursuant to the terms of Rule 503.
Receipt and Recording of Reports
The Company will provide for the receipt of Customer trouble reports at all hours
and make a full and prompt investigation of and response to all reports. The
Company will maintain an accurate record of trouble reports made by its Customers.
This record will include accurate identification of the Customer or service affected
the time, date and nature of the report, the action taken to clear the trouble or satisfy
the Customer, and the date and time of trouble clearance or other disposition. This
record will be available to the Commission or its authorized representatives upon
request at any time within two (2) years of the date of the record.
Repair Commitments
Commitments to the Customer for repair service will be set in accordance with Rule
503. The Company will make every reasonable attempt to fulfill repair commitments
to its Customers. Customers will be timely notified of unavoidable changes. Failure
to meet a repair commitment does not relieve the Company of the credited provisions
in Rule 503., unless the Customer fails to keep an appointment the Customer
agreed to when the original commitment was made
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 30
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Allowances for Interruptions in Service, (Cont'
10.1 General, (Cont'
Restoration of Service
When the Company providing local exchange is informed by a Customer of a local
exchange service outage, the Company will:
restore service within sixteen (16) hours after the report of the outage if the
Customer notifies the Company that the service outage creates an emergency
for the Customer, or
restore service within twenty-four (24) hours after the report of the outage if
no emergency exists, except that outages reported between noon on Saturday
and 6:00 p.m. on the following Sunday must be restored within forty-eight
(48) hours or by 6:00 p.m. on the following Monday, which ever is sooner.
If the Company does not restore service within the times required by this
subsection, the Company will credit the Customer s account for an amount
equal to the monthly rate for one (1) month of basic local exchange service.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 31
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Allowances for Interruptions in Service, (Cont'
10.1 General, (Cont'
Extenuating Circumstances
Following disruption of local exchange service caused by natural disaster or other
causes not within the Company s control and affecting large groups of Customers, or
in conditions where the personal safety on an employee would be jeopardized, the
Company is not required to provide the credit referred to in Subsection 503.01 as
long as it uses reasonable judgment and diligence to restore service, giving due
regard for the needs of various Customers and the requirements of the
telecommunications service priority (TSP) program ordered in FCC Docket 88-341.
When a Customer causes the Customer s own service outage or does not make a
reasonable effort to arrange a repair visit within the service restoration deadline, or
when the Company determines that the outage is attributable to the Customer s own
equipment or inside wire, the Company is not required to provide to that Customer
the credit referred to in Subsection 503.01.
Compliance Standard
Each month at least ninety percent (90%) of out-of-service trouble reports will be
cleared in accordance with Subsection 503.01 and 503.02. The Company will keep a
monthly service record as described in Subsection 502.01 and will notify the
Commission whenever the record indicates the ninety percent (90%) level has not
been met for a period of three (3) consecutive months.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 32
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Cancellation of ServicelTermination Liability
If a Customer cancels a Service Order or terminates services before the completion of the term for any
reason whatsoever other than a service interruption (as defined in Section 2.10.1 above), the Customer
agrees to pay to the Company termination liability charges, as derIDed below. These charges shall
become due as of the effective date of the cancellation or termination and be payable within the
period, set forth in Section 2.6.2.
11.1 Termination Liability
The Customer s termination liability for cancellation of service shall be equal to:
all unpaid Non-Recurring charges reasonably expended by the Company to establish
service to the Customer; plus
any disconnection, early cancellation or termination charges reasonably incurred and
paid to third parties by the Company on behalf of the Customer; plus
all Recurring Charges specified in the applicable Service Order Tarifffor the balance
of the then current term discounted at the prime rate announced in the Wall Street
Journal on the third business day following the date of cancellation;
minus a reasonable allowance for costs avoided by the Company as a direct result of
the Customer s cancellation.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 33
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Cancellation of Service by Customer
Customers may cancel service verbally or in writing. The company shall hold the Customer
responsible for payment of all charges, including fIXed fees, surcharges, etc., which accrue up to the
cancellation date. Customers that cancel the primary local exchange line will have the entire Account
disconnected, including any secondary line and all associated features. In the event the Customer
executes a term commitment agreement with the Company, the Customer must cancel service and
terminate the agreement in accordance with the agreement terms.
Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in connection with
the services and facilities provided by the Company without the written consent of the other party,
except that the Company may assign its rights and duties:
13.to any subsidiary, parent company or affiliate of the Company; or
13.pursuant to any sale or transfer of substantially all the assets of the Company; or
13.pursuant to any financing, merger or reorganization of the Company.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 34
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Customer Liability for Unauthorized Use of the Network
Unauthorized use of the network occurs when a person or entity that does not have actual, apparent, or
implied authority to use the network, obtains the Company s services provided under this tariff.
14.1 Customer Liability for Fraud and Unauthorized Use of the Network
The Customer is liable for the unauthorized use of the network obtained through the
fraudulent use of a Company calling card, if such a card is offered by the Company,
or an accepted credit card, provided that the unauthorized use occurs before the
Company has been notified.
A Company calling card is a telephone calling card issued by the Company at the
Customer s request, which enables the Customer or user(s) authorized by the
Customer to place calls over the Network and to have the charges for such calls billed
to the Customer s account.
An accepted credit card is any credit card that a cardholder has requested or applied
for and received, or has signed, used, or authorized another person to use to obtain
credit. Any credit card issued as a renewal or substitute in accordance with this
paragraph is an accepted credit card when received by the cardholder.
The Customer must give the Company written or oral notice that an unauthorized use
of a Company calling card or an accepted credit card has occurred or may occur as a
result ofloss, and/or theft.
The Customer is responsible for payment of all charges for calling card services
furnished to the Customer or to users authorized by the Customer to use service
provided under this tariff, unless due to the negligence of the Company. This
responsibility is not changed due to any use, misuse, or abuse of the Customer
service or Customer-provided equipment by third parties, the Customer s employees
or the public.
The liability of the Customer for unauthorized use of the Network by credit card
fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money,
property, labor, or services obtained by the unauthorized user before notification to
the Company.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 35
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Use of Customer s Service by Others
15.Joint Use Arrangements
Joint use arrangements will be permitted for all services provided under this tariff. From each
joint use arrangement, one member will be designated as the Customer responsible for the
manner in which the joint use of the service will be allocated. The Company will accept
orders to start, rearrange, relocate, or discontinue service only from the Customer. Without
affecting the Customer s ultimate responsibility for payment of all charges for the service
each joint user shall be responsible for the payment of the charges billed to it.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 36
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'
Notices and Communications
16.2 The Customer shall designate on the service order an address to which the Company shall
mail or deliver all notices and other communications, except that Customer may also
designate a separate address to which the Company s bills for service shall be mailed.
16.3 The Company shall designate on the service order an address to which the Customer shall
mail or deliver all notices and other communications, except that Company may designate a
separate address on each bill for service to which the Customer shall mail payment on that
bill.
16.Except as otherwise stated in this tariff, all notices or other communications required to be
given pursuant to this tariff will be in writing. Notices and other communications of either
party, and all bills mailed by the Company, shall be presumed to have been delivered to the
other party on the third business day following placement of the notice, communication or bill
with the u.S. Mail or a private delivery service, prepaid and properly addressed, or when
actually received or refused by the addressee, whichever occurs first.
16.5 The Company or the Customer shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 2
Original Page 37
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Universal Emergency Telephone Number Service (911)
Universal Emergency Telephone Number Service (911 Service) is an arrangement of Company central
office and trunking facilities whereby any telephone user who dials the numbers 911 will reach the
emergency report center for the telephone from which the number is dialed or will be routed to an
operator if all lines to an emergency report center are busy. If no emergency report center Customer
exists for a central office entity, a telephone user who dials the number 911 will be routed to an
operator. No call-specific charges apply to 911 calls.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 3
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 3.0 - SERVICE AREAS
Exchange Service Areas
Local exchange services are provided, subject to availability of facilities and equipment, in areas
currently served by the following Incumbent LECs:
1) Qwest.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES
Service Order and Change Charges
1.1 General
Non-recurring charges apply to processing Service Orders for new service and for changes in
servIce.
Primary Line Connection Charge: Applies to requests for initial connection or
establishment of telephone service with the Company.
Secondary Line Connection Charge: Applies to installation of a second or additional
access line.
Moves: Applies to Customer request for a move or change in the physical location of
the access line.
Transfer of Service: Applies to Customer request for a change in the service location.
Telephone Number Change: Applies to Customer request for a change of the
Customer telephone number.
Service Order Changes/Adds: Applies to Customer requests for changes in service or
additional to services, not including the addition of calling features.
Calling Feature Adds: Applies to Customer requests for addition of calling features.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
Idaho Tariff No. 2
Section 4
Original Page 2
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Service Order and Change Charges, Cont'
1.2 Rates
Residence
Line Connection Charge
Primary Line
Secondary Line
$45.
$45.
Business
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Issued:
Issued by:
Moves, per line $45.
$15.Transfer of Service, per order
Telephone Number Change $15.
Service Order Changes/Adds $15.
Call Feature Adds, per feature $5.
Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334
Effective:
idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Restoral Charge
A restoration charge applies to the restoration of suspended service and facilities because of
nonpayment of bills and is payable at the time that the restoration of the suspended service and
facilities is arranged. The restoration charge does not apply when, after disconnection of service
service is later re-installed.
Residence Business
Restoration after temporary denial
but prior to completion of order
to discontinue service $15.N/A
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Temporary Suspension of Service
Upon the request of the Customer and where equipment arrangements permit, service may be
temporarily suspended for a period not to exceed nine months. Suspension of service and restoral may
begin or terminate on any day of the month provided notice is given sufficiently in advance for
arrangements to be made. Service will be disconnected to the extent necessary to assure than no
inward or outward service will be available during the period of suspension. The monthly rate for
service during the period of the temporary suspension is dependent upon the service plan to which the
Customer is subscribed.
Residence Business
Nonrecurring Charge
All Service Levels:$10.N/A
Monthly Recurring Charge
ACN Basic
ACN Unlimited
ACN Advantage Unlimited
Residential Stand-Along
$11.00
$13.
$24.
$11.00
N/A
N/A
N/A
N/A
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
4.4 Public Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone compensation
plan effective on October 7, 1997 (FCC 97 -371), an undiscountable per call charge is applicable to all
intrastate calls that originate from any pay telephone used to access Company provided services. This
surcharge, which is in addition to standard tariffed usage charges and any applicable service charges
and surcharges associated with service, applies for the use ofthe instrument used to access Company
provided service and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies
independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to
the initial completed call and any reoriginated call (e., using the H#" symbol). The Public Pay
Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays
for service by inserting coins during the progress of the call.
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be
billed on a subsequent invoice after the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
Rate Per Call:$0.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Carrier Presubscription
General
Carrier Presubscription is a procedure whereby a Customer designates to the Company the
carrier which the Customer wishes to be the carrier of choice for intraLATA and interLATA
toll calls. Such calls are automatically directed to the designated carrier, without the need to
use carrier access codes or additional dialing to direct the call to the designated carrier.
Presubscription does not prevent a Customer who has presubscribed to an IntraLA T A or
InterLA T A toll carrier from using carrier access codes or additional dialing to direct calls to
an alternative long distance carrier on a per call basis.
Presubscription Options - Customers may select the same carrier or separate carriers for
intraLA T A and interLA T A long distance. The following options for long distance
Pre subscription are available:
Option A: Customer select the Company as the presubscribed carrier for IntraLA T A and
InterLATA toll calls subject to presubscription.
Option B : Customer may select the Company as the presubscribed carrier for IntraLA T A calls
subject to presubscription and some other carrier as the presubscribed carrier for interLA T A
toll calls subject to presubscription.
Option C: Customer may select a carrier other than the Company for intraLATA toll calls
subject to presubscription and the Company for interLATA toll calls subject to
presubscription.
Option D: Customer may select the carrier other than the Company for both intraLATA and
interLATA toll calls subject to presubscription
Option E: Customer may select two different carriers, neither being the Company for
intraLATA and interLATA toll calls. One carrier to be the Customers' primary intraLATA
interexchange carrier. The other carrier to be the Customer s primary interLA T A
interexchange carrier.
Option F : Customer may select a carrier other than the Company for no presubscribed carrier
for intraLA T A toll calls subject to presubscription which will require the Customer to dial a
carrier access code to route all intraLATA toll calls to the carrier of choice for each call.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 7
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Carrier Presubscription, Cont'
Rules and Regulations
Customers of record will retain their primary interexchange carriere s) until they request that
their dialing arrangements be changed.
Customers of record or new Customers may select either Options A, B, C, D, E or F for
intraLA T A Presubscription.
Customers may change their selected Option and/or presubscribed toll carrier at any time
subject to charges specified in 4.5 below:
5.4 Presubscription Procedures
A new Customer will be asked to select intraLATA and interLATA toll carriers at the time
the Customer places an order to establish local exchange service with the Company. The
Company will process the Customer s order for service. All new Customers' initial requests
for intraLA T A toll service presubscription shall be provided free of charge.
If a new Customer is unable to make selection at the time the new Customer places an order to
establish local exchange service, the Company will read a random listing of all available
intraLA T A and interLA T A carriers to aid the Customer in selection. If selection is still not
possible, the Company will inform the Customer that he/she will be given 90 calendar days in
which to inform the Company of his /her choice for primary toll carriere s) free of charge. Until
the Customer informs the Company of his /her choice of primary toll carrier, the Customer will
not have access to long distance services on a presubscribed basis, but rather will be required
to dial a carrier access code to route all toll calls to the carrieres) of choice. Customers who
inform the Company of a choice for toll carrier presubscription within the 90 day period will
not be assessed a service charge for the initial Customer request.
Customers of record may initiate a intraLA T A or interLA T A pre subscription change at any
time, subject to the charges specified in 4.5 below. Ifa Customer of record inquires of the
Company of the carriers available for toll presubscription, the Company will read a random
listing of all available intraLA T A carriers to aid the Customer in selection.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 4
Original Page 8
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'
Carrier Presubscription, Cont'
Presubscription Charges
Application of Charges
After a Customer s initial selection for a presubscribed toll carrier and as detailed in
above, for any change thereafter, an Pre subscription Change Charge, as set for the
below will apply. Customers who request a change in intraLATA and interLATA
carriers with the same order will be assessed a single charge per line.
Nonrecurring Charges
Per business or residence line $5.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE
General
1.1 Call Timing for Usage Sensitive Services
Where charges for a service are specified based on the duration of use, such as the duration of
a telephone call, the following rules apply:
1.1 Calls are measured in durational increments identified for each service. All calls
which are fractions of a measurement increment are rounded-up to the next whole
unit.
1.2 Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate carriere s).
1.3 Timing terminates on all calls when the calling party hangs up or the Company
network receives an off-hook signal from the terminating carrier.
1.4 Calls originating in one time period and terminating in another will be billed in
proportion to the rates in effect during different segments of the call.
1.5 All times refer to local time.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 2
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
General, Cont'
1.2 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between the
serving wire center locations associated with the originating and terminating points of the call.
The distance between the originating and terminating points is calculated by using the "
and "H" coordinates of the serving wire centers as defined by BellCore (Bell Communications
Research), in the following manner:
Step
Step 2:
Step 3:
Step 4:
Step 5:
Step 6:
Formula:
Obtain the "V" and "H" coordinates for the serving wire center of the
Customer s switch and the destination point.
Obtain the difference between the "V" coordinates of each of the Rate
Centers. Obtain the Difference between the "H" coordinates.
Square the differences obtained in Step 2.
Add the squares of the "V" difference and "H" difference obtained in Step 3.
Divide the sum of the square obtained in Step 4 by ten (10). Round to the
next higher whole number if any fraction results from the division.
Obtain the square root of the whole number obtained in Step 5. Round to
the next higher whole number if any fraction is obtained. This is the
distance between the originating and terminating serving wire centers of the
call.
(V1 / +(H1
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
General, Cont'
1.3 Rate Periods for Time of Day Sensitive Services
For time of day, usage sensitive services, the following rate periods apply unless
otherwise specified in this tariff:
TIMES MON TUBS WED THURS I FRI SAT SUN
8:00 AM to 5:00 PM*Daytime Period
5:00 PM to 10:00 PM*Evening Period Eve.
10:00 PM to 8:00 AM*NightlWeekend Period
* - Up to, but not including
Calls are billed based on the rate in effect for the actual time period(s) during which
the call occurs. Calls that cross rate period boundaries are billed the rates in effect in
that boundary for each portion of the call, based on the time of day at the Customer
location.
For services subject to holiday discounts, the following are Company recognized
national holidays, determined at the location of the calling station. Calls made
between 8:00 AM to, but not including, 5 :00 PM will be billed at the evening rate
when these holidays fall on a Monday through Friday. All calls will be billed at their
normal rate when these holidays fall on a Saturday or Sunday.
New Years Day
Independence Day
Thanksgiving Day
Christmas Day
January 1
July 4th
As Fed. Observed
December 25
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services
General
ACN offers several service packages targeted at Residential Customers that bundle local and
long distance services. These packages are targeted primarily at residential customers and
differ based on Customer call volume, patterns and features desired. Voice Mail may be
available with some packages at an additional charge.
Recurring charges are billed monthly in advance. Non-recurring charges for installation or
rearrangement of service are billed on the next month's bill immediately following work
performed by the Company.
Each local exchange access line is billed at the same Monthly Recurring Charge. Customers
may opt for a data or fax line at a reduced rate. Data/fax lines do not include a call allowance
or calling features. In addition, toll free service is available as part of this service.
The local exchange access line is a voice-only line for use by residential customers. If it is
determined that usage is not consistent with residential voice applications, the Customer
service may be assessed a $50.00 monthly recurring data usage charge, advised to purchase a
data/fax line specifically designed for such purposes, or be disconnected.
Customers subscribing to the Company s Bundled Services must choose ACN as the local
intraLA T A and interLA T A primary carrier. Customers who later choose a carrier other than
ACN for intraLATA or interLATA calling will remain on this service until the Company is
notified that this service is no longer the service of choice for the Customer.
All local exchange access lines block 900/976 calling.
Travel Card Service is available to Customers upon request. Travel card calling is not
included in any call allowances.
All local exchange access lines include touch-tone capability.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services, (Cont'
ACN Basic Service
ACN Basic Service voice lines provide Customers with a fIXed number oflocal minutes (local
call allowance) for a flat monthly recurring charge, three calling features at no additional
charge, and access to intrastate and interstate toll service. The optional data/fax line includes
unlimited local calling. Voice line calls above the local call allowance and voice and data/fax
line intrastate and interstate toll calls are billed in sixty (60) second increments after an initial
period, for billing purposes, of sixty (60) seconds.
Service Features
ACN Basic voice lines include the following features:
Local line and 1000 minutes of local calling (call allowance)
Calling Features: Caller ID with Name, Three Way Calling, Call
Waiting, Call Waiting ID. Additional features are available on a
monthly subscription basis.
ACN Subscriber to Subscriber Calling at no charge.
DatalFax lines include:
Local line and unlimited local calling
Non-Recurring Charges
Service connection charges may apply. See Section 4.1 of this tariff. The Service
Connection fee is waived for those Customers who retain their existing telephone
number when switching their service to ACN.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services, (Cont'
ACN Basic Service, (Cont'
Monthly and Usage Rates
Monthly Recurring Charge
Local Exchange Access Line:
Data/Fax Line:
$19.
$17.
Local Voice Calls above the Call Allowance: $0.0100 per minute
Intrastate Toll Calls
IntraLATA:
InterLA T A:
$0.070 per minute
$0.070 per minute
Toll Free Calls
IntraLA T A:
InterLATA:
$0.10 per minute
$0.10 per minute
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 7
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services, (Cont'
ACN Unlimited Service
ACN Unlimited Service voice lines provide Customers with unlimited local calling for a flat
monthly recurring charge, five calling features at no additional charge and access to intrastate
and interstate toll service. The optional data/fax line includes unlimited local calling. Voice
and data/fax line intrastate and interstate toll calls are billed in sixty (60) second increments
after an initial period, for billing purposes, of sixty (60) seconds.
Service Features
ACN Unlimited voice lines include the following features:
Local line and unlimited local calling
Custom Calling Features: Caller ID with Name, Three Way Calling,
Call Waiting, Call Waiting ID, Call Forwarding, Call Screening
ACN Subscriber to ACN Subscriber Calling at no charge.
Data/Fax lines include:
Local line and unlimited local calling
Non-Recurring Charges
Service connection charges may apply. See Section 4.1 of this tariff. The Service
Connection fee waived for those Customers who retain their existing telephone
number when switching their service to ACN.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
Idaho Tariff No. 2
Section 5
Original Page 8
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'D.
Residential Bundled Services, (Cont'
ACN Unlimited Service, (Cont'
Monthly and Usage Rates
$29.
$17.
$0.070 per minute
$0.070 per minute
$0.10 per minute
$0.10 per minute
Issued:
Issued by:
Monthly Recurring Charge
Local Exchange Access Line:
Data/Fax Line:
Intrastate Toll Calls
IntraLATA:
InterLATA:
Toll Free Calls
IntraLATA:
InterLATA:
Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334
Effective:
idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 9
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services, (Cont'
2.4 ACN Advantage Unlimited
ACN Advantage Unlimited Service voice lines provide Customers with unlimited local
calling, six calling features at no additional charge, and unlimited intrastate/interstate toll
calling. The optional data/fax line includes unlimited local calling. Data/fax line intrastate and
interstate toll calls are billed in sixty (60) second increments after an initial period, for billing
purposes, of sixty (60) seconds.
Service Features
ACN Advantage Unlimited voice lines include the following features:
Local line and unlimited local calling
Custom Calling Features: Caller ID with Name, Three Way Calling,
Call Waiting, Call Forwarding, Auto Redial, Auto Call Back.
Additional features are available on a monthly subscription basis.
Unlimited long distance calling (intrastate and interstate).
Data/Fax lines include:
Local line and unlimited local calling
Non-Recurring Charges
Service connection charges may apply. See Section 4.1 of this tariff. The Service
Connection fee waived for those Customers who retain their existing telephone
number when switching their service to ACN.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.
LOCAL EXCHANGE SERVICES TARIFF
Idaho Tariff No. 2
Section 5
Original Page 10
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Bundled Services, (Cont'
2.4 ACN Advantage Unlimited, (Cont'
Monthly and Usage Rates
$49.
$17.
$0.070 per minute
$0.070 per minute
$0.10 per minute
$0.10 per minute
Issued:
Issued by:
Monthly Recurring Charge
Local Exchange Access Line:
Data/Fax Line:
Data/fax line Intrastate Toll Calls
IntraLATA:
InterLATA:
Toll Free Calls
IntraLATA:
InterLATA:
Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334
Effective:
idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
Residential Stand-Alone Local Exchange Service
Residential Stand-Alone Local Exchange Service provides the Customer with a single, analog, voice-
grade telephonic communications channel that can be used to place or receive one call at a time.
Residential Stand-Alone Local Exchange Service lines are provided for the connection of Customer-
provided wiring, telephones, facsimile machines or other station equipment. Local exchange service
lines and trunks are provided on a single party (individual) basis only. No multi-party lines are
provided. Voice lines provide Customers with a fixed number of local minutes (local call allowance
for a flat monthly recurring charge. The optional data/fax line includes unlimited local calling. Voice
line calls above the local call allowance are billed in sixty (60) second increments after an initial
period, for billing purposes, of sixty (60) seconds.
Service Features
Residential Stand-Alone voice lines include:
Local line and 1000 minutes oflocal calling (Call Allowance)
Data/Fax lines include:
Local line and unlimited local calling.
Rates
Monthly Recurring Charge
Local Exchange Access Line:
Data/Fax Line:
$18.
$17.
Local Voice Calls above the Call Allowance:$0.010 per minute
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 5
Original Page 12
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'
5.4 ACN Subscriber to Subscriber Calling
Subscriber to Subscriber Calling allows ACN Bundled Service Customers to call other ACN Bundled
Service Customers without incurring per call usage charges or depleting the bundled minutes call
allowance associated with a particular service. Customers are not required to identify Customers in
their calling circle. Such identification will be handled by the Company s network. Subscriber to
Subscriber Calling applies to both intrastate and interstate calling. There is no limit to the number of
minutes included in this calling program.
ACN Subscriber to Subscriber Calling is available to ACN Customers who subscribe to one of the
Bundled Services listed below.
ACN Basic Service
ACN Unlimited Service
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES
Custom Calling Features
The features in this section are made available to residential and business Customers. All features are
provided subj ect to availability. Features may not be available with all classes of service. Transmission
levels may not be sufficient in all cases.
1.1 Feature Descriptions
Call F orwarding-Automatically routes incoming calls to a predetermined telephone number
Call Waiting - Signals the Customer with a burst of tone to indicate that another call is
waiting. The second call can either be answered by flashing the switchhook or hanging up the
phone and being rung back by the caller.
Call Waiting ID - Includes all the features of Call Waiting and additionally provides for the
display of the second caller s name and telephone number on Caller ID compatible Customer
premises equipment.
Three-Way Calling - Allows the Customer to add a third party to an existing conversation.
Speed Calling 30- Allows the Customer to dial an abbreviated code to originate a call to any
of 30 programmed telephone numbers.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 2
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Custom Calling Features, Cont'
1.2 Description of Features, Cont'
Auto Call Back (*69)- Automatically redials the last incoming call.
Auto Redial - Automatically redials a busy number for up to 30 minutes until line is
available.
Caller ID with Name - Provides for the display of the calling party name and telephone
number on Caller ID compatible Customer premises equipment.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Custom Calling Features, Cont'
1.2 Description of Features, (Cont' d.
Distinctive Ring - Allows Customers to designate up to two additional telephone numbers
from which incoming calls will have a distinctive ring.
Call Screening - Allows Customers to designate a specified number of telephone numbers
from which incoming calls will be automatically completed to a prerecorded announcement
circuit which will indicate that calls are not being taken at this time.
Anonymous Call Block - Allows a customer to reject calls from callers who have activated the
Selective Blocking feature in order to prevent the display of their telephone name/number.
Caller Originating Trace - Allows the Customer to dial a Call Trace activation code to initiate
a trace of the last incoming call without obtaining prior legal authorization or assistance from
the Company. The results of a completed trace will be recorded in the Central Office and will
be made available only to law enforcement agencies, as directed by the Customers.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Custom Calling Features, Cont'
1.3 Rates and Charges
Features Offered on Monthly Basis
The following optional calling features are offered to Customers on a monthly basis.
Customers are allowed unlimited use of each feature. No usage sensitive charges
apply. Multiline Customers must order the appropriate number offeatures based on
the number of lines which will have access to the feature.
Custom Calling Feature Monthly
Residence Business
Call Forwarding $3.N/A
Call Waiting $4.N/A
Call Waiting ID $5.N/A
Three-way Calling $4.N/A
Speed Calling 8 $3.N/A
Auto Call Back (*69)$4.N/A
Auto Redial $4.N/A
Caller ID with Name $6.N/A
Distinctive Ring 1 $4.N/A
Distinctive Ring 2 $2.N/A
Call Screening $4.N/A
Anonymous Call Block $0.N/A
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Custom Calling Features, Cont'
1.3 Rates and Charges, Cont'
Features Offered on a Usage Sensitive Basis
The following features are available to all local exchange Customers where facilities
and services permit. Customers may utilize each feature by dialing the appropriate
access code. The Customer will be billed a per use charge each time the feature is
used by the Customer. Customers may choose to subscribe to these features on a
monthly basis to obtain unlimited use of these features for a fixed monthly charge.
Custom Calling Feature Per Use
Residence Business
Wav Calling $0.N/A
Repeat Dialing $0.N/A
Call Return $0.N/A
Call Trace $3.N/A
Caller ID Blocking $0.N/A
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'D.
Directory Assistance Services
Local Directory Assistance
General
A Customer may obtain assistance, for a charge, in determining a telephone number
by dialing Directory Assistance Service. A Customer can also receive assistance by
writing the Company with a list of names and addresses for which telephone numbers
are desired.
Regulations
There are no call allowances for Directory Assistance Services. A Directory
Assistance Charge applies for each call to Directory Assistance for telephone
number(s), area code(s), and/or general information requested from the Directory
Assistance operator except as follows:
Calls from coin telephones, including COCOTS (Customer Owned
Coin Operated Telephone Sets).
Requests in which the Directory Assistance operator provides an
incorrect number. The Customer must inform the Company of the
error in order to receive credit.
Customer experiences poor transmission or is cut-off during the call.
Customers will be provided with a maximum of two (2) telephone
numbers for each call to Directory Assistance.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 7
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Directory Assistance Services, Cont'
Local Directory Assistance, Cont'
Rates
Per Call to Directory Assistance:$1.25
Local Call Completion
The charges as shown below apply for each request made to the Directory Assistance Operator
in which the operator completes the call to the desired number. Call Completion is only
available where facilities permit.
Local, Per Call:$0.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 8
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Directory Assistance Services, Cont'
Nationwide Directory Assistance
Nationwide Directory Assistance is a service whereby Customers may request assistance in
determining listing information on a nationwide basis. Requests for local or intraLATA
listings are billed under the basic Directory Assistance charges as described in this Section.
The regulations and rates set forth below apply to all calls from Customers who request
assistance in determining telephone number information of subscribers who are located
outside their LATA.
The Customer will be charged for each call. Customer may request up to two listings per call.
The nationwide listing rate applies per call whether or not a number is provided; this includes
requests for numbers which are non-published or non-listed.
There are no billing exemptions or allowances for Nationwide Directory Assistance.
Local, Per Call:$0.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 9
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Local Operator Service
Local calls may be completed or billed with the live or mechanical assistance by the Company
operator center. Calls may be billed collect to the called party, to an authorized 3rd party number, to
the originating line, or to a valid authorized calling card. Local calls may be placed on a station to
station basis or to a specified party (see Person to Person), or designated alternate. Usage charges for
local operator assisted calls are those usage charges that would normally apply to the calling party'
service. In addition to usage charges, an operator assistance charge applies to each call:
Rates
Usage Rates
Usage charges will be billed at the rate in effect for the presubscribed service plan
purchased by the Customer. See Section 5 of this tariff.
Per Call Service Charges
Calling Card - Automated
Calling Card - Operator Dialed
Billed to Third Number
Collect
Person-to-Person
$0.
$0.
$1.30
$1.30
$3.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 10
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
6.4 Busy Line Verification and Emergency Interrupt Service
Upon request of a calling party the Company will verify a busy condition on a designated local service
line. The operator will determine if the line is clear or in use and report to the calling party. At the
request of the Customer, the operator will interrupt the call on the busy line. Emergency Interruption is
only permitted in cases where the calling party indicates an emergency exists and requests interruption.
If the Customer has the operator interrupt a call, both the Busy Line Verification and the Emergency
Interrupt charge will apply.
No charge will apply when the calling party advises that the call is to or from an official public
emergency agency. Busy Verification and Emergency Interrupt Service is furnished where and to the
extent that facilities permit.
The Customer shall identify and save the Company harmless against all claims that may arise from
either party to the interrupted call or any person.
Busy Line Verification:
Busy Line Interrupt
$1.50
$3.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original Page 11
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Directory Listing Service
6.5.Directory Listing Defmitions
Primary Listing - One listing, termed the primary listing, is included with each Customer
service with the primary line of a line hunting group and with each Joint User service.
Non-Listed Number (private Directory Service)- A Non-Listed Number will be furnished at
the Customer s request, providing for the omission or deletion of the Customer s listing from
the telephone directory. Such listings will be carried in the Company s directory assistance
and other records and will be given to any calling party.
Non-Published Number (Semi-Private Directory Service)- A Non-Published Number will be
furnished at the Customer s request. A Non-Published Number is not listed in the telephone
Company s directories, or on directory assistance records. Listing information (name, address
and number) on a Non-Published Number is not available to the general public.
Additional Listings - At a charge, additional listings may be included in the alphabetical
directory and on directory assistance records, or appear on directory assistance records only.
The monthly rate for additional listings apply when the listings appear in Directory Assistance
records in accordance with the date requested by the Customer.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 6
Original 12
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'
Directory Listing Service, Cont'
Rates
Primary Listing
Additional Listings
Non-Listed Number, per line
Non-Published Number, per account
Monthly Recurring ChargeResidence Business
$0.00 N/A$1.43 N/A
$0.71 N/A
$1.20 N/A
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 7
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 7.0 - LONG DISTANCE SERVICES
General
Interexchange Long Distance services offered by the Company are described in the Company s Idaho
Tariff No. 1.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300
ACN Communication Services, Inc.Idaho Tariff No. 2
Section 8
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 8.0 - ACCESS SERVICES
General
Rates and regulations for the Company s Access Services may be found in the Company s Idaho Tariff
No.
Issued:Effective:
Issued by:Daniel Crowley, Vice President - Finance
32991 Hamilton Court
Farmington Hills, MI 48334 idfD300