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HomeMy WebLinkAbout20050406Wojcik direct.pdfWilliam M. Eddie (ISB# 5800) ADVOCATES FOR THE WEST O. Box 1612 Boise, ill 83701 (208) 342-7024 fax: (208) 342-8286 billeddie~nnci.net . ;ItECEI\lED !LED t..~.- znU5ptPR -6 Pi\il 4: ., ::.., ,\ . t- it UTILITIES COr'ii:"lJSSI0t. Express Mail: 1320 W. Franklin St. Boise, ID 83702 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF THE APPLICATION OF UNITED WATER IDAHO INC. FOR AUTHORITY TO INCREASE ITS RATES AND CHARGES FOR WATER SERVICE IN THE STATE OF IDAHO CASE NO.UWI - W -04- DIRECT TESTIMONY OF DON WOJCIK ON BEHALF OF IDAHO RIVERS UNITED PLEASE STATE YOUR NAME, BUSINESS ADDRESS AND POSITION WITH THE WESTERN RESOURCE ADVOCATES. My name is Don Wojcik. My business address is Western Resource Advocates WRA"), 2260 Baseline Road, Suite 200, Boulder, Colorado 80302. WRA is a non- profit environmental law and policy organization dedicated to restoring and protecting the natural environment of the Interior American West. I am employed as a water policy analyst and technical researcher for WRA's Water Program. PLEASE DESCRIBE YOUR EDUCATION, BUSINESS EXPERIENCE AND RESPONSIBILITIES. In 1995, I attained a Master of Public Affairs degree with a concentration in environmental policy and natural resource management from Indiana University s School of Public and Environmental Affairs. Prior to that, in 1991 , I attained a Bachelor of Science degree in Civil and Environmental Engineering from the University of Wisconsin College of Engineering. I have been employed as a water policy analyst and technical researcher with WRA since August 2002. In this position, my primary responsibility is to collect, assess and compare data on urban water use efficiency in cities across the interior American West. In this position, I have co-authored various urban water efficiency reports including: Smart Water: A Comparative Study of Urban Water Use Efficiency Across the Southwest " as well as two comparative analysis reports on water rate structures in Colorado and Utah. The executive summaries of these three (3) reports are provided herewith as Exhibit 401-403; the full copies can be downloaded at the WRA website (http://www.westernresourceadvocates.org/water/). Wojcik, Di. 1 Idaho Rivers United Prior to working with WRA, I have nearly six years experience as a natural resource planner for the Boulder County Parks and Open Space Department in Boulder Colorado. I also have two years experience working as an environmental research assistant for the Center for Urban Policy and the Environment in Indianapolis, Indiana. Prior to my career in natural resource issues, for two years I worked as a Civil Engineer II for the Village of Bolingbrook, Illinois in suburban Chicago. ON WHOSE BEHALF ARE YOU TESTIFYING? I am testifying on behalf of Idaho Rivers United. PLEASE SUMMARIZE YOUR TESTIMONY. United Water Idaho s ("UWI") proposed rate changes seek to recover additional revenues through increased bi-monthly fixed charges, as well as through commodity charge increases (i.volumetric rate increases). I recommend the Commission direct UWI to modify its rate structure to a design that more effectively encourages efficient water use by sending appropriate price signals to customers. This includes the adoption of an increasing block rate design of at least three blocks during summer months: an initial lower-cost block for the first volume of use (to cover indoor residential use for the average household), and a minimum of two additional blocks to discourage excessive outdoor watering and to assign current and future water development costs more fairly. I also recommend the Commission direct UWI to expand its suite of conservation programs in order to (a) provide customers additional options to avoid the financial impact ofUWI's requested rate increases , and (b) enhance UWI's ability to avoid future acquisitions of high-cost supply resources by reducing municipal demands. As a matter offaimess to ratepayers faced with water bill increases of up to 22%, additional utility- Wojcik, Di. 2 Idaho Rivers United guided and utility-incented conservation opportunities should be offered to mitigate the impacts of such an increase. An expanded conservation program would also help UWI avoid expensive supply-side resource acquisitions in the future. UWI's 12-year old Conservation Plan must be updated as part of this effort. I. Modified Rate Structure DO YOU BELIEVE UWI'S PROPOSED RATE CHANGES COULD BE ALTERED TO BETTER ENCOURAGE CUSTOMERS TO USE WATER EFFICIENTLY? PLEASE EXPLAIN. Yes, I believe the rate structure could be improved to encourage efficient use of water. UWI's Application proposes to maintain its seasonal rate structure, with a 36% increase in bi-monthly fixed charges to all customers, as well as a 17% increase in commodity charges (per consumption volume). These fixed and commodity charge increases amount to a 22% increase in the average residential water bill. (Later in this testimony I address the proposal made by UWI and the Community Action Partnership Association of Idaho to adopt an initial lower-cost 3 CCF consumption block.) The existing rate structure fails to proportionately assign the increasing utility costs and future water development costs to the high-volume users who place the highest strain on the water supply system. First, UWI is seeking to gather most of its revenue increases via the bi-monthly fixed service charge (36% increase) instead of the commodity charges. This type of across the board" rate increase approach can be seen as a penalty to average or low- volume users, and particularly to customers who have voluntarily made efforts to conserve. High fixed charges may further weaken a customer s incentive to conserve Wojcik, Di. 3 Idaho Rivers United since a larger percentage of their bill cannot be changed regardless of whether they waste water or conserve water. Mo~e importantly, UWI's seasonal rate structure only provides a limited, and rather blunt, conservation price signal when moving from winter to summer. However within each summer season, UWI's rate structure does not provide a price incentive for conservation because the unit price is constant regardless of the amount of water consumption in each billing period. To put it another way, on a day-to-day basis during the summer months, UWI's current rate structure essentially functions as a uniform rate structure. As a result, this rate structure does not effectively promote efficient water use during the period of peak use. An increasing block rate structure would send stronger pricing signals to customers to promote more efficient use. WHY DO YOU PROPOSE MODIFYING THE UWI SUMMER RATE STRUCTURE INTO AN INCREASING BLOCK RATE STRUCTURE WITH MULTIPLE TIERS/BLOCKS? In general, of the various types of water rate structures, the increasing block rate structure sends the strongest message of conservation. Not only can it be designed to curb high volume use and penalize wasteful water users, but it can also reward customers for being efficient. The'most significant effects and biggest benefits of increasing block rate structures occur in summer months, when discretionary outdoor water use dominates the demand on urban water supplies. The Direct Testimony of Frank Gradilone (Exhibit 6 Schedule 3 , page 6) shows that about 76% ofUWI's total nonnalized annual Wojcik, Di. 4 Idaho Rivers United consumption is used in the summer months. Outdoor water use is and will be the primary driving force behind UWI's need to expand its supply. These system expansions, supply procurements, and infrastructure upgrades will translate to higher utility costs, which inevitably will be passed on to UWI customers. To minimize, delay, or possibly avoid some of these future costs, a stronger conservation message should be sent to customers now. To promote efficiency, water rate structures must communicate the true value of water. Only if the price of water reflects the economic value of water will customers know whether it is "worth it" to conserve water. The true economic value of water not only includes the utility s operation and maintenance costs (including billing and metering), but also includes the costs to procure and develop additional water supplies to meet growing demands, as well as the social and environmental "opportunity costs" of losing other benefits of the water in order to develop and consume the water (e. ecological and recreation values of rivers, local/community economies, values of river flows for diluting pollutants, etc.). Failing to integrate all of these direct and indirect costs into a water rate structure is equivalent to subsidizing the cost of water. An increasing block rate structure charges higher unit prices to customers who use more water, and lower unit prices to customers who use less. In other words, the unit prices reflect the strain or demand a customer (and customers like him or her) place on the water supply system. This design is fundamentally fair, as customers are charged on the basis of the costs they impose on the utility. Because high-volume users expedite the need for infrastructure upgrades and new supply procurement, these relatively few high- volume customers are more expensive for the utility to serve. It would be unfair to pass Wojcik, Di. 5 Idaho Rivers United on the costs generated by these relatively few customers to those who use more modest amounts. In summary, along with other conservation and efficiency programs, increasing block rate structures can help stretch existing water supplies further and avoid much of the cost, delay, and controversy that result from large new water development projects. designed appropriately, increasing block rates: Provide water at low prices for basic and essential needs, so all customers can afford it; Reward efficient customers with lower unit rates for water; Send a strong price signal to high-volume and inefficient customers to encourage more efficient use; Fairly assign water supply and development costs proportionately to the customers who place the highest burden on the supply system and the natural supply sources; Do all of the above while still maintaining a stable flow of revenue for the utility to cover its increasing costs. For an increasing block rate structure to send an effective conservation message to all customers (low-volume and high-volume), enough blocks need to be established to cover the full volume range. I recommend a minimum of three blocks, with additional blocks being added depending on UWI customer use patterns and volumes. The commodity charges for these blocks need to increase at a percentage that instills a notable price signal" to the customers. HOW MUCH USAGE SHOULD BE PRICED AT THE FIRST, LOW-PRICED BLOCK? The first, lower-priced block should be equivalent to the average indoor residential usage per customer. While I support the Stipulation between UWI and the Community Action Partnership Association of Idaho in concept, I recommend that the Wojcik, Di. 6 Idaho Rivers United initial block be increased to a volume that equals the average total indoor use per billing period for a residential UWI account (i., not just toilets and showers). The proposed CCF indoor volume block over a two-month billing period (2 244 gallons) is very low relative to the average indoor water needs for a residential customer over the same period. According to Attachment A to the Stipulation, this 3 CCF amount is slightly in excess of average toilet and shower use during a bill period. However, most families (low-income or not) use much more than 3 CCF indoors over a two-month period, even when they re being efficient with their use. Many cities with increasing block rates set their first block to accommodate all indoor use (detennined by the city s average winter consumption per residential account per month). In most cities, this volume typically falls somewhere between 3 000 and 7 000 per month 000-000 gallons bi-monthly). Widely-used studies on water usage (i.e. from the American Water Works Association Research Foundation studies and other water use documentation) reveal that the average American uses roughly 69 gallons per capita per day indoors. This amounts to roughly 4 140 gallons bi-monthly, per person. With an average U.S. indoor occupancy of2.6 people per household, roughly 10 750 gallons are used bi-monthly per household account, substantially more than the 2 244 gallons set by the proposed 3 CCF block. This figure corroborates with the general range of 6 000- 000 gallons bi-monthly that were reported in cities that I have assessed. The bill frequency data provided by UWI (Exhibit 404) also confinn this range is appropriate, as 43% ofUWI winter-time bills are for less than 10 CCF (7,480 gallons bi-monthly). Lastly, as it relates to choosing a volume for this "subsistence" use level, I disagree with an assumption in Attachment A of the Stipulation with respect to the Wojcik, Di. 7 Idaho Rivers United proposed 3 CCF consumption block, that "(iJt is reasonable to assume that low-income users would be in this low water consumption group. . ..Based on average indoor water needs for the average residential household, I find no reason to believe that the 10% ofUWI customers using the least amount of water correlates to UWI's low-income customers. It is more likely that this very low use customer group is more correlated to single-occupant households than low-income households. Low-income households with family sizes greater than one or two will have a very difficult time staying within this subsistence" level. Furthennore, and equally important, it is likely that low-income customers are residing in older, less-updated housing stock that do not have ULF toilets low-flow showerheads, or high-efficiency clothes washers. Protection of low-income customers therefore is another strong policy basis for increasing the "subsistence" indoor volume above 3 CCF. WHAT USAGE LEVELS WOULD BE PRICED AT HIGHER RATE BLOCKS? There is no one single way to set the second, third, or fourth block volumes. Many design options and strategies exist for setting up an effective increasing block rate structure. However, to provide a suggested answer to this question, my explanation will use a hypothetical three-block rate structure as an example. Other options exist (e. different volume threshold strategies, additional blocks). I would suggest that the second block include a volume of water that would be sufficient to allow average, efficient outdoor use in Boise. This can be done by carefully assessing average customer use patterns in summer months. Alternatively, the second block volume can be set by calculating an allocation of water that would sustain an efficiently-watered average landscaped yard in UWI's service area (using Wojcik, Di. 8 Idaho Rivers United evapotranspiration data for common vegetation choice(s) and average lot size or irrigable area per customer). Any water use that exceeds this second block volume threshold would fall into the third block, which could be set at the point where the customer starts using indoor and outdoor water that exceeds the average needs of UWI customers. Therefore, this is the point where the strongest conservation price signal should be sent (assuming a three- block structure). However, once again, there is no "magic number" for setting block volumes and prices. Additional blocks can be used to encourage efficient use within the range of average outdoor water use. Or, as in some cities, an additional "penalty block" is used to reach customers who use very excessive volumes of water (well above the average indoor and outdoor volume thresholds). ARE YOU CONCERNED THAT CUSTOMERS WILL NOT KNOW AT WHICH POINT IN THE MONTH THEIR USAGE HAS MOVED INTO A HIGHER RATE BLOCK? This is frequently raised as a concern with respect to tiered rates. However, many water providers throughout the interior West have recently instituted increasing block rate structures. In the Front Range of Colorado, nine of 12 large urban water providers in a recent sampling are using increasing block rates. In a similar recent effort in Utah eight of 12 apply increasing block rate structures. See Exhibits 402 & 403; full reports available at (http://www.westernresourceadvocates.org/water/). Customers in these cities have "learned" the charging mechanisms, monitored water use via bills, and adjusted their use accordingly. Also, as with any rate structure Wojcik, Di. 9 Idaho Rivers United change, the corresponding utility holds the responsibility of preparing customers for the change via appropriate public relations work in the months that precede the change. Customers typically become much more attentive to their water use when a new rate structure is enacted. In most cases, customers monitor and learn their use patterns by viewing their billing statements on a monthly basis. Thus, with any rate structure change, a clear and explanatory billing statement is vital. Most cities with increasing block rates send bills that clearly define the blocks and indicate where an individual's use is with respect to the block-volumes. If a customer s use extends slightly into the next block, only the volume of use in that higher block is billed at the higher block rate. Therefore, this customer s resulting water bill will only be increased by a small amount (by the gallon or CCF amount billed at the higher block price). Unless the commodity charge increases from block to block are excessive, the true "price signal" of an increasing block rate structure only becomes strong or noticeable when a customer s water use extends well into the higher block(s). DO YOU RECOMMEND UWI ADOPT A MORE FREQUENT BILLING CYCLE? Yes. Bi-monthly billing cycles can be counter-productive to water conservation efforts. As mentioned above, customers interested in conservation or saving money adjust their home water use on an incremental basis, in response to the consumption reported in each billing statement. This practice is particularly common during the summer irrigation months, when urban water use peaks. With a bi-monthly billing cycle, the summer could be half over by the time customers are notified of their recent consumption quantities. This may preclude many customers from making more efficient water use decisions Wojcik, Di. Idaho Rivers United earlier in the summer during the high water-use months. Therefore, I recommend that UWI switch to a monthly billing process. While I recognize this will increase billing costs, monthly billing is a reasonable and common practice across various utilities. The bottom line, however, is that customers need to be able to better track their usage over shorter periods of time than bi-monthly billing alloWs. Advanced meters that allow for automated meter reading (AMR) can also provide customers with up-to-the- minute water usage infonnation via remote electronic monitoring devices placed inside their homes. The City of Aurora, Colorado (suburban Denver) recently implemented a rebate program for these in-home usage monitors, which sell for about $55. Other cities have also considered this measure. An investigation into AMR in UWI's service territory may be warranted as an alternative, or in addition to, more frequent billing. II. Conservation Programs PLEASE OUTLINE THE COMPONENTS ,OF A SUCCESSFUL UTILITY CONSERVATION PROGRAM. For a conservation program to be effective, four types of policies, incentives, or practices need to be in place: Water pricing incentives (via an increasing block rate); Rebate and retrofit incentives for indoor water saving appliances/fixtures landscaping, and irrigation system controllers and sensors; Regulations (e., plumbing, landscaping, and water-waste code); and Education Two principles should guide these types of programs. First, it is very important for a utility to send a consistent message of efficiency. To achieve this consistency, all attributes that affect customer end use should send a similar message that promotes conservation, including the rate structure, conservation incentive programs, development Wojcik, Di. 11 Idaho Rivers United , 12 and water use regulations, and education programs. Second, and more importantly, water customers are human. Therefore, every customer possesses his/her own unique behavior/action "trigger Some respond solely to pricing, or perhaps other monetary incentives. Others may not be reachable except through regulatory controls. Yet, for others, all it may take is an education effort to affect their water use behavior. DO YOU BELIEVE UWI'S CONSER VA TION PROGRAM OFFERS A REASONABLE RANGE OF OPPORTUNITIES FOR CUSTOMERS TO LOWER THEIR USAGE, AND THEREFORE MAINTAIN OR LOWER THEIR BILLS? PLEASE EXPLAIN. No. In practice, UWI's current program only employs one of the four program components I listed above: education. Based on UWI's 1993 conservation plan and infonnation provided in this case, UWI's conservation program is insubstantial compared to most other large interior West cities (e., Denver, Albuquerque, Santa Fe, EI Paso Salt Lake City, Tucson, Las Vegas, Colorado Springs, and Boulder). UWI's response Staffs Production Request Number 43, including a summary ofUWI's 1993 conservation plan, is attached hereto as Exhibit 405. UWI's response to IRU's Production Request Number 5 , which outlines the UWI's recent resource planning efforts , is attached hereto as Exhibit 406. The education component ofUWI's water conservation program can be considered commendable and acceptable in tenus of comprehensiveness (via website classes, etc.). However, since customers must be rather self-motivated to seek education on water conservation, these programs only tend to tap a small percentage of customers. Bill flyers, m~dia campaigns, and other widespread education efforts certainly "reach" Wojcik, bi. 12 Idaho Rivers United more customers, but the resulting water savings from such efforts is not easily documented or proven. Indeed, it is inherently difficult to measure the effectiveness of education program in actually achieving water savings. UWI does have a water conservation kit program as well as a water audit program, which technically falls under the category of customer education. However based on the very low participation rates of these programs, it appears that program promotion is not nearly adequate and/or the customers are not sufficiently aware of any incentives to participate. UWI's response to Idaho Rivers United's Production Request Number 2 is attached hereto as Exhibit 407. According to that response, only 23 Indoor Conservation Kits, 29 Outdoor Conservation Kits, and 55 Precipitation Kits were distributed in 2003, with similar results in 2004 (prior years were not tracked).It is likely that in most cases the same customer requested the indoor and outdoor kits simultaneously. Thus, in 2003 and 2004, only 0.06% ofUWI's 75 400 customers 14 'benefited from the indoor/outdoor conservation kit program (or, this translates to 0.07% ofUWI's 65 210 residential accounts if these kits were only distributed to residential customers). Relative to water use by all customers, the resulting water savings from these programs is statistically negligible. UWI's voluntary water audit program is also realizing low participation numbers. As provided in response to production req~ests, only 311 water audits were perfonned from 2000 through 2004. Exhibit 408 (UWI's response to Idaho Rivers United' Production Request Number 3). This amounts to a participation rate of 0.4% ofUWI's 75,400 customers over this five-year period (or, 0.5% ofUWI's 65 210 residential 23 'customers). All in all, these extremely low participation numbers clearly indicate that Wojcik, Di. 13 Idaho Rivers United UWI customers are not being adequately reached by the audit and conservation kit programs. ARE THERE ADDITIONAL CONSERVATION PROGRAMS UWI COULD IMPLEMENT? Yes. Some examples of other programs and policies not utilized by UWI are: Ultra low-flush toilet rebate program High-efficiency clothes washer rebate program Landscape rebate program (i., for replacing turf with Xeriscaping, or installing low-water use trees/shrubs) Irrigation controller rebate program Soil moisture sensor rebate (for irrigation system) Evapotranspiration controller rebate (for irrigation system) Water use monitoring meter rebate program Large water user audit program (voluntary or mandatory for high-volume CII customers) Large water user savings incentives (e., water bill credits in return for efficiency upgrades on high-volume CII accounts) Water-wise landscaping ordinance for new development (would necessitate City of Boise involvement) Water-wise building codes and plumbing codes that exceed the requirements of the 1992 Energy Policy Act: The starting point for consideration of such programs would be an update and renewal ofUWI's 1993 conservation plan. I recommend the Commission direct UWI draft a new conservation plan (including a cost comparison between supply versus demand-side resources) and submit the plan for the Commission s review as soon as possible. Wojcik, Di. 14 Idaho Rivers United ARE THERE ANY BARRIERS TO UWI INSTITUTING THESE PROGRAMS? Yes. The most obvious barrier is that UWI (as an investor-owned utility) can only lobby for regulatory changes, such as landscaping codes. Relative to other city- owned utilities, UWI is at somewhat of a disadvantage in fonning a conservation program that includes municipal regulatory controls on land use and development. In addition, UWI does not have a dedicated source of funds for conservation programs, such as a tariff rider collecting a small percentage of revenues each month. UWI's renewed conservation plan should include an analysis of how best to cover conservation program costs. ARE THE CONSERVATION PROGRAMS YOU OUTLINED ABOVE COST EFFECTIVE? In general, yes. There is always a risk that programs can be mismanaged, or under-advertised and simply not reach consumers. But the very nature of water supply and water use in the West infonns us that conservation is an economically appropriate investment. Unlike electricity supplies, which can be expanded, water supplies are finite. Given the finite nature of water in the semi-arid and arid interior West, the cost of developing and supplying this finite resource will continue to increase as demands increase. Burgeoning urban populations in our interior West cities combined with predictable drought cycles will continue to pressure water utilities to seek new supply sources as long as our current per capita demands persist. However, water conservation, and subsequent demand reduction, can playa 22,significant role in offering a solution to this finite resource problem. With urban population growth and drought cycles being virtually inevitable in most interior West Wojcik, Di. 15 Idaho Rivers United urban centers, aggressive conservation efforts can serve as an alternative and more cost- effective source for meeting the demands brought by new growth. In fact, just as traditional procurement and development of new water ~upplies will undoubtedly increase over time as more of the finite resource is tapped, the cost of water conservation will likely decrease due to improved technology, more water-wise policies, and an improved public awareness. Various municipal water utilities around the region have reported that conservation efforts are becoming notably more cost-effective than traditional supply development options, when compared in dollars per acre-foot. The time and costs of environmental pennitting, infrastructure expansion, and other displaced economies (e. recreation, tourism, etc.) are only a few of the attributes to the increasing costs of water supply development. Unfortunately, a lack of conservation program monitoring and a relatively short history of water conservation implementation, has yielded a significant data gap" in the water supply industry. Unlike with traditional supply options, accurate and reliable cost-effectiveness data for water conservation options is rather limited. However, more and more water utilities that see the potential water savings and subsequent cost savings brought by active conservation are beginning to implement and closely-monitor a wide variety of conservation measures. The City of Albuquerque is a good example of cities that are actively utilizing a comprehensive conservation program as a primary and cost-effective future supply source. Although Albuquerque is experiencing steady population growth, it has managed to address the water needs of most of this growth via demand reduction per capita. From 1995 to 2004, the City reduced its system-wide per capita demand by 28% and has set a Wojcik, Di. 16 Idaho Rivers United target to reach 40% reduction by 2014. In 1995 , Albuquerque consumed over 125 000 acre-feet of water. Ten years later in 2004, the city consumed roughly 110 000 acre-feet of water. Over this same period of time, Albuquerque s growth yielded roughly 25 000 new water accounts (from approximately 135 000 accounts to nearly 160 000 accounts). Albuquerque s wide-reaching conservation program and water-wise development standards played a vital role in this effort, which included indoor and outdoor rebate programs and incentives, education efforts, and aggressive media campaigns. During this 10-year time period when Albuquerque s conservation program took hold, the program accounts for the installation of more than 48 500 ultra-low-flow toilets, 6 146 high-efficiency washing machines, 9 964 low-flow showerheads, 643 high-efficiency dishwashers; and 271 hot water recirculation systems. Albuquerque utility staff conducted 9 733 residential water use audits up to mid-2004. WHAT IS YOUR RECOMMENDATION TO THE COMMISSION? I recommend the Commission find that UWI should implement a variety of modifications to its water rate structure, conservation program, billing, and long-range planning. Instead of raising rates across the board as proposed (increases in bi-monthly fixed charge and winter and summer commodity charges), I recommend the Commission order UWI to do the following: (1) Modify water rate structure to an effective increasing block rate structure, with a minimum of three blocks/tiers and block prices that reward for conservation and charge notably higher commodity rates for high-volume use. (2) Set an initial low-volume indoor block at the average indoor use volume for residential customers. Ideally, this block price should be set at or below cost to provide a reward incentive for low-volume or conserving customers. Wojcik, Di. 17 Idaho Rivers United (3) Institute monthly billing to give customers more frequent opportunities to monitor water use and make appropriate adjustments from month to month. (4) Develop and submit for Commission approval an updated and comprehensive conservation plan as soon as possible following this case. This plan should , include a cost comparison between supply versus demand resources, and also analyze means of funding additional further conservation program costs. (5) Implement the new conservation plan to effectively encourage efficient water use by all customers and provide incentives and opportunities for customers to mitigate the financial impacts of increased water rates. Work with the City of Boise Planning and Development Services Department and the Boise City Council to consider a water-wise landscaping ordinance for new development and establish a higher level of water-efficiency in the Boise plumbi~g code. Q. DOES THIS CONCLUDE YOUR TESTIMONY? A. Yes Wojcik, Di. Idaho Rivers United