20211119Declaration and Response to Answer.pdf

NICOLE BURBANK
Pro Se
3890 East Ash Lane
Rigby, tdaho 83442
Ph.: (208) 6044t77
Email : nursenih:kiO8 I [e-mail]
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Complainant - Pro Se.
BEFORE TITE IDAHO PUBLIC UTILITES COMMISSION
NICOLE BURBANK cAsE NO. ROC-W-21-0r
Complainant,
vs COMPLAINANT' S DECLARATION
AND RESPONSE TO RESPONDENT'S
ANSWERROCKY MOI.JNTAIN UTILITY COMPANY
INC.,
Respondent.
I, NICOLE BURBANK, Pro Se herein, who being first duly sworn upon oath, deposes and
declares as follows:
l. In response to Respondent's answer; first and foremost and for this record, the
Commissioners should be aware of certain facts that I believe have not been put on the record
until now. The owner and operator of RoclE Mountain Utility Company Inc.lim Barnard showed
up at my house on August 16,2021, he was unannounced and uninvited. Mr. Barnard made
threats of digging up my property with heavy equipment that he owned if I didn't pay him
money he felt that I owed to him.
2. In response to Respondent's answer; on the same day August 16,2021, Rocky
Mountain Utility Company Inc. temporary shut offmy water without notice and cause. My
COMPLAINANT'S DECLARATION AND RESPONSE TO RESPONDENT'S ANSWER.I
family and I view the verbal threat from Jim Bamard of digging up my property and temporary
shutting offthe water as a clear retaliation for filing this complaint. Attached are the letters I sent
to the Commissioners in hopes of relief but to date I have never received a response.
3. In response to Respondent's answer; since this complaint was filed my water has
been temporarily shut offon August 16,2021, September 1,2021, September 10,2021,
September 24,2021and October 14,2021all without notice or cause. Temporarily shutting off
my water without notice or cause during this investigation is a clear intimidation, bulling and
retaliation tactic against me and my family. I would hope and pray the commissioners will take
these facts into consideration when rendering a decision.
4. In response to Respondent's answer section l; I deposited a large sum of money
into First America Title Company Escrow for closing cost and miscellaneous expenses. I never
agreed to pay Rocky Mountain Utility Company Inc. (RMUCI) $947.50 for a "hook-up" fee but
the money was taken out anyways.
5. In response to Respondent's answer section l; It's my understanding that RMUCI
updated their website with information about their company and their policies after my
complaint was filed. At time of purchase of my house, I never received any documentation from
the escrow company, nor did I receive information from RMUCI, nor did I ever sign anything
concerning or agreeing to pay RMUCI a bill. There website is not on the bill. Therefor, how
was I to even know that RMUCI was a legitimate business, or to even find their policies and
procedures. Let alone agree to them.
6. In response to Respondent's answer section l; there seems to be some
handwritten document attached by the Respondent that makes no sense and I have never seen
before?
COMPLAINANT'S DECLARATION AND RESPONSE TO RESPONDENT'S ANSWER.2
7. In response to Respondent's answer section 4; I have not seen a separated bills
since September I ,2021. And mv neishbor's have never seen a seoarated bill.
I ask and pray that this Commission stop the extortion RMUCI is conducting on myself
and my neighbon. I also ask and pray that this commission correct the fraud that has been
committed against myself and my neighbors. It would be my hope that this commission
implements corrective actions that would hinder RMUCI from ever again retaliating again me for
frling a complaint.
I also ask that the commissioners implement regular testing of the water pressure. And that
the testing be done by a third party with no affrliation to RMUCI.
RMUCI has a sub-division/build of roughlyl00-homes going up as we speak next to the
subdivision I live in. If this fraud and extortion is not stopped by this Commission, they could go
on to defraud and extort even more people.
I declare under penalty of perjury pursuant to the law of the State of Idaho that the
foregoing is true and correct to the best of my knowledge and belief.
DATED: November 1 8, 2021
Nicole Burbank, PRO SE
SUBSCRIBED AND SWORN TO before me this 18 aay of November,202l.
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NOTARY PUBLIC FOR IDAHO
Residing at: Idaho Falls,ldaho
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coMMrs{iloN No.20t9Gn
NOTAtrY PUBUC
STATE OF lOAllO
MY CqfllsSrON EXFIRES 031 3/25
COMPLAINANT'S DECLARATION AND RESPONSE TO RESPONDENT'S ANSWER -3
CERTIFICATE OF SERVICE
I hereby certiry that a true and corrcct copy of the foregoing document was on this date
served upon the percons named below as indicated below.
DATE: November 18, 2021.
Nicole Burbank
Commissioners
Idatro Public Utilities Commission
PO Box 83720
Boise,lD 83720-0074
Email : secretary@puc. idatro. gov
John.hammond@puc. idaho. gov
Rocky Mountain Utility Company Inc.
Jim Berard
2 N. Landmark Lane Suite 4
Rigby, lD 83M2
Email : [e-mail]
[X] Email
[x] Us Mail
[Xj Email
[X] US Mail
COMPLAINANT'S DECLARATION AND RESPONSE TO RESPONDENT'S ANSWER -4