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HomeMy WebLinkAbout20071218Comments.pdf~JÁ__ ~~ 1~I'flól 01: ¡4ii V'~~ 1 JJ RECE ZflOì OEC I 8 AM 8: l 0 ¡DAHOPUSUC . " UTILITiES CO~'lMISSIO¡i December 16, 2007 Idaho Public utili ties Commission P.O. Box 83720 Boise, ID 83720-0074 Re: Case No. UWI-W-07-04 To whom it may concern: I received United Water's letter announcing their application to convert to monthly billing, and bill their customers for the cost of doing so. They listed several benefits to monthly billing, which I am sure you have knowledge of, so I won't repeat themhere. Those "benefits" are not worth $1. 1S/month to me. I think the real benefi t is that they will get half their money a month earlier. I doubt that they deducted the income from that benefit from the amount of the increase. I urge you to deny this application. SincerllY' ¡¿/~~.e- Ron Harrison 12501 W. Auckland St. Boise, ID 83709 --; 7 J 5 L ~ D :' c It:i 5 Tei APP/~cjE /1 t i ry ,:; ¡ .: ..~ c'..7 7",1 c Ii? I:/:) 51. 7 0 l l /\/ 71 i E ¡'To C.AAii16è '7;/E:iR ß -':ZL ~/I//. J"U '- "'P /)1 CJ"I/ J ¡.J ¿ ,/ ¿,',/c.LJ'v. ¡/E /I 1-: iJj; (: t ?- /)"l 0 AI T ¡.! J -- 5 C f! I? A pE ~ Fe ~ We R. Irs P I.~R F/£.c 7 L I F ::;-/)3 ,CiA5")ò¡YÎF~S .. in dO i~ ~ lif1fjd'1 ¡f Ai UNITED WATER IDAHO INC. 8248 West Victory Road, Boise, ID 83709 P.O. Box 190420, Boise, 1083719-0420 Tel: 208.362.1300. Fax: 208.362.1479 ,/~~.~ H .0 United Water .s~~Vt: . ~,t:i:l: v i,. o .." Dear United Water Idaho Customer:2001 DEC 17 PH 2= 44 IDAHO PUBLIC On September 17, 2007 United Water Idaho filed an Application with the liáhbT~lwiMtliIO¡., Commission (IPUC) asking for authority to convert to monthly meter reading and billing for all customers. Currently, water meters are read and bi lied every two months. There are a several benefits of monthly billing, including: · Easier budgeting and easier to pay than a bi-monthly bill; · Enhanced water conservation and lower bills through the provision of more timely information on consumption, allowing customers time to make changes in water use practices during the irrigation season, thus saving money; · More frequent visits to your premises by United Water Idaho personnel, enabling quicker 'i detection and troubleshooting of customer leaks or meter problems. . 1J In the Application United Water Idaho is proposing a revenue increase of $1,125,905. Under he proposed Application the increase will be applied to the fixed Customer Charge portion of your bill which is not affected by how much water you use. The requested increase would raise rates for all customers by about $ 1. 1 5 a month (about 4 cents a day), bri ngi ng the average ~ annual residential customer bill from $368.61 to $382.44, or 3.75%. ~The proposed increase is necessary to cover the increase costs of additional personnel billing, and collections attributable solely to the conversion tq mont y me er rea ing and iing.1lCt ~ do" f. )( L. 'h 'i rt -\ ~ "- . To learn more about the company's Appl ication please visit the company's website at http://www.unitedwateridaho.com . The proposal to convert to monthly billing and the proposed increase in rates are subject to review and approval by the IPUC. A complete copy of the proposal is available at the company's office at 8248 W. Victory Road, Boise, ID and at the Commission's office at 472 W. Washington, Boise, lD. It is also available on-line at the IPUC website: http://www.puc.state.id.us/FILEROOM/water/water.htm . You can also file a comment on the Application via the IPUC website at: http://www.puc.state.id.us/scri pts/polyform.d II/i puc. Or mail comments t9: Idaho Public Utilities Commission P.O. Box 83720 Boise, ID 83720-0074 1\0 / -\~\c ~bv Nib b\\\Q~ ~ Ü\d~)S MO~\) . \~~j ~~,~ 2ù'i tJ-.0~k~"X ~v -i37ÒIo 1. ru JU)" .bo ~ Sincerely, United Water Idaho 06010012007 i: ii / ,4ßi'1lo1 A AV i!,p ~Ii ., i ----~11 ~ f. vc------ qi:CPVE\--. - . -f . · ..- ,~.. __--_____/i~7-~---znßï DEC i 7- AM 8: 25_~--!I~T-~-~ ~--=--~--:4fL~~~;¿-~-~t-~ ~ -_---~~_~~~~l~i-~~=--= - ~:~_______+~~~~&- ~_ ~ /l¿- =~~~=~==~~L~~~-~~~ --~---________j_C-Ji6i5-~==~~= - _~--~TêM Gl --- !! .... (2 -J~-tJ/( -. ..1~..--. -.--..-I ----- _.................- i~.-.--_.._.-.-- ....".-----.-- ¡ -----------.......----- - : ---,,----_._-----_._---- =__-==~-_~~t_====-~_=-_- ___ n____________ _~-- - --~~.--------,_._- ~-~~--=--1~=Z112 -a - A~;¡-------I Q ~ -'''-"f~ L~_________L'.:~ rfr 4:z ri ;:-'---- r. ..----. -------------.----.t!..--.:...----.L. - /' l ~L ==--=~=.-t=---~-~-------- -----===== =-==----I ~~--------_.--.- ------- ----.---~l,i,;-------------..--- .------~-~-- ---- - ---.....--f-..-.-----------.-- I.i. -.------.---7.-----~-'-------_.-------~-- !!---..---....----J------ ¡ ;. _._------~--------_._-~-~--_._------ ¡(-- ---++----~------ USAGE HISTORY Bi-Monthly usage in hundred cubic feet Bi I Iing Date:i 2/07/07 Account Nurn ber:0600099 794 i 2 34 Previous Sa Iance $28 5 1 Payments Th rough 1 2/07/07 Thank You $28 5 1 CF Salance Forward $0.00 Cu rrent Charges Due 1 2/2 7/2007 $24 68 ÎgTALAMgtjNmptj~/.. :::;:..:.;.;.:.. $å4;~i) 8 6 ::M 4~ VI.- 2Cl Oct Dec DecFeb Feb-Apr Apr-Jun JunAug Aug.Oct Oct Dec SERVICE TO: LOGAN SEUFERT SERVICE ADDRESS: 7312 BRENTWOOD BOISE 10 49689888 12/05/07 6 CCF ACTUAL EQUIVALENT TO 4.488 GALLONS 6 CCF ~ $1.2112 CUSTOMER CHARGE SAFE DRINKNG WTR FEE BOISE FRANCHISE FEE I TOTAL CURRENT CHARGES $7.27 $16.21 $0.50 $0.70 $24.68 SEE REVERSE SIDE FOR IMPORTANT ACCOUNT INFORMATION *** Winter rates are in effect until April 30, 2008. As cold weather approaches be sure to winterize your sprinkler system, disconnect hoses from outside faucets, and insulate any pipes that could freeze in the coming winter. *** *For a small convenience fee, you can now pay your bil any time by callng 888.608.6690. * **Donate to UW Cares, and help those in our community who need assistance paying their water bils. Contributions are tax deductible, and 100 percent of your donation goes to helping familes meet their most essential need. water. United Water wil match all customer donations up to $20,000 annually. Donations can be mailed to UWCares, P.O. Box 190420, Boise, 1083719-0420. Thank you for your generosity.** 1.A. -, ~AI(3_I01'i~- Id"v~ A'V,.;~'4' H i znui OEC i 3 ÀÌ1 8: 25 Idao Public Utilties Commssion P.o. Box 83720 Boise, il 83720-0074 Re: United Water Proposa for Monthy Meter Readg To Whom it May Concern: Based on the reasonig of Unite Water tht monthy bilin is in the consumer's interest one would reason th semi-monthy or weekly biling would be even more desirable. On the other had, I am awar of no one who is dis-satisfied with the ciunt biling system. The net effect of the proposal would spd the cah flow to United Water at a cost to the consumer ofa 3.75% rate increase. I am opposed to United Water's proposal. 4(1_/l/I /J Josep . Dalton 2320 N. Citr Ave. Boise, il 83713 l/~M/r1Jó7~/)-,i'f, I+V.I1c~ . December 12, 2007 Idaho Public Utilities Commission PO Box 83720 Boise ID 83720-0074 R-f=CC\.:,,-,l~ ZíHl1 DEC 14 Af; 8= 24 Re: United Water request to change biling to monthy and increasing bil by 3.75% . to cover the cost. I an appalled by the letter we received from United Water wantig to bil monthy rather th bimonthy. Each point they make is a contradction of the facts. How ca they not be embarassed by what they are proposing? Obviously they ár trg to increase their income by double ta at the expense of the consumer. Please do not make ths change. Sincerely~~ Katheen Edwards 11222 W Hickory Hil Ct Boise ID 83713 cc: United Water Idaho Inc POBox 190420 Boise ID 83719-0420 iI~~liJ()1~I'H vi ÆJ/./f~· H, RECE inin nrc 14 AH 8= 26 IDt\HO PUBLIC UTiu'flES COMMISSIO¡ December 12, 2007 Idaho Public Utilties Commission PO Box 83720 Boise ID 83720-0074 Re: United Water request to change biling to monthy and increasing bil by 3.75% to cover the cost. Ths has got to be the most foolish excuse for an increase ever contrved. How is it "easier" to budget a bil when it is increased in size and number of payments? Each point made is opposite reality. Where is the benefit, except to fill the coffers of United Water? Obviously they are tring to rip off the consumer. There is no defens for their position. Please put a stop to ths nonsense as soon as possible. Sincerely cc: United Water Idao Inc PO Box 190420 Boise ID 83719-0420 1'~~lg)D1 Jean Jewell If~. ï From: Sent: To: Subject: sveaks~msn.com Monday, December 17,20073:27 PM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Svea Sorensen follows: Case Number: UWI-W-07-04 Name: Svea Sorensen Address: 8930 W Landmark Ct City: Boise State: Idaho Zip: 83704 Home Telephone: 208-378-6699 Contact E-Mail: sveaksØmsn.com Name of utility Company: United Water Add to Mailing List: Please describe your question or comment briefly: I do not believe customers should have to pay for United Water to convert to monthly billîng. First of all, I feel the current billing every two months is just fine. If United Water wants to convert to monthly billing, then they should figure out a way to pay for it without charging customers higher rates. Perhaps it should come out of their profits, not our pockets. Thank you for listening to my opinion. I am sure it won't do any good but at least I voiced my feelings on this matter. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 71.209.32.63 1 / u_ A: 1/01Il~ 1p-/11¡ Jean Jewell iie AV./~',/'¡rJ ,; t. . From: Sent: To: Subject: DLBassfam6~yahoo.com Monday, December 17,20077:03 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Dennis Bassett follows: Case Number: Case Number: UWI-W-07-04 Name: Dennis Bassett Address: 221 Hanan Or. City: Boise State: Idaho Zip: 83705 Home Telephone: 208-342-4055 Contact E-Mail: DLBassfam60yahoo.comName of Utili ty comp~ni ted Water Add to Mailing List: yes of Idaho Please describe your question or comment briefly: I have no problem with the desire on the part of United Water of Idaho to covert their billing cycles from 2 month cycles to one month cycles, however, I have always been upset with the fact that I am paying nearly $195.00 a year ($16.21 per 2 mo. billing cycle) just to be one of their customers, when I have no choice but to be one of their customers, if I want to have water in my home. I will be really upset if they charge the same $16.21 'customer charge' 12 times a year when they go to monthly billing cycles. I think it is a rip off to be charged such a high amount to be a customer. In comparison, Idaho Power has a $4.DO per month service charge and a 1% franchise fee ($1.75 per month) for a total of $69.00 a year, and Intermountain Gas has a $2.50 per month Customer charge and a $1.56 Municipal Franchise Fee per month for a total of $48.72 a month. Both of these public utilities annual charges put together ($117.72 per year) are are still nearly $77.00 less a year than United Water's annual charges. Why is that? Seems like an overcharge to me. Is this possibly because United Water Idaho is an out-of-state enity (the payments go to Pittsburg, PA). I don't know if this is the case, but I would surely hope that this excessive customer charge is addressed before any consideration is given to granting a . change in billing cycles or any future rate increases. Thank you for representing the public's needs and concerns. Sincerely, Dennis Bassett The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 75.174.6.162 i j~~~/11Jo1~Jean Jewell /1Z AJl ii~';, H¡ From: Sent: To: Subject: rahib15~Juno.com Monday, December 17,20074:54 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC CommenUlnquiry Form A Comment from Robert & Lois Hibbs follows: -- - --- --------- ----------- ---- - ----- Case Number: Name: Robert & Lois Hibbs Address: 15 Mesa Vista Drive City: Boise State: Idaho Zip: 83705 Home Telephone: 343-1365 Contact E-Mail: rahib1SØJuno.com Name of Utility Compa~ United WaterAdd to Mailing List: ~Idaho Please describe your question or comment briefly:To incur additional costs associated with the plan does not seem prudent. This year the Boise Utility Billing Service adjusted their billing schedule to a 2 month rather than the previous 3 month schedule. When they made the change, the billing was set to be onal ternate months with United waters billing schedule. These days our expenses continue to increase- this does not really benefit anyone but the OUT OF STATE water company. Please consider their request as prudently as you can. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 4.227.207.48- ---- --- ---- ------ -- ---- --------- - -- 1 1~~i/r1lo1 Jean Jewell ~ (~ Ai.;1 ~''. tJi From: Sent: To: Subject: aldrichcsc1 (§msn.com Monday, December 17,20072:12 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC CommenUlnquiry Form A Comment from William H. Aldrich follows: Case Number: uwi-w-07-04 Name: William H. Aldrich Address: 10838 W. Tidewater City: Boise State: Idaho Zip: 83713 Home Telephone: 208-323-6281 Contact E-Mail: aldrichcsc1~msn.comName of Utility Comp~ United Water Add to Mailing List:~ Please describe your question or comment briefly: Dear commission, I am writing this letter because of a concern I have with the purposed rate increase to bill custumers monthly. I protest this increase because they already charge more than any other utility for custmer service and this would double that cost. They, in there letter, stated that they would be doing us a favor but I do not see charging your custmers an additional cost of over a million dollars for custmer service to be a favor. I strongly belei ve that I am currently being charged to much for water and this increase would add insult to the amount we are currently paying. I have lived in several different communities aroud the state and this is the most expensive water that I know of in the state. I would like to have choice and have Capital water serve me. I belei ve the city of Boise needs to ask for bids for another company to manage our Idaho water for a reasonable amount. This is Idaho's water not France's and we should not have to pay the outragous amounts they are trying to enforce on us. I hope that you can stand up for what is right for Idaho and its citizens. Thank-you for your time in considering my letter of concern.William H. Aldrich The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 24.117.99.66- ------- ---- - ----- ----- - - --- - ---- --- 1 /~r1I01 Jean Jewell 11a~ ¡ From: Sent: To: Subject: brentjthomas(§yahoo.com Sunday, December 16, 20074:54 PM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Brent Thomas follows: Case Number: UWI-W-07-04 Name: Brent Thomas Address: 3916 Cassia St City: Boise State: 10 Zip: 83705 Home Telephone: 208-850-9583 Contact E-Mail: brentjthomasØyahoo.com Name of Utility Company: United Water Add to Mailing List: Please describe your question or comment briefly: I am very much against the change from bi-monthly to monthly billing. benefit for me as a consumer, only an added cost. None of the benefits sense. The true reason for this increase is to increase their revenue The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 67.60.230.244 1 There is no they mention make via late payments. iI~ ~111/~1~ Jean Jewell /1' AJ!-,/~~.~ Hi From: Sent: To: Subject: Imthetaxlady~aol.com Sunday, December 16,20076:35 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Cathy Leavitt follows: Case Number: UWI-W-07-04 Name: Cathy Leavitt Address: 3745 N. Tumbleweed Pl. City: Boise State: ID Zip: 83713 Home Telephone: 375-3612 Contact E-Mail: Imthetaxlady&aol.com Name of Utility Compa~ United Water Add to Mailing List:~ Please describe your question or comment briefly: The proposed rate increase United Water is requesting is completely unfair to the rate payers. First of all, we as rate payers, have not been consulted regarding this increase. Secondly, the rate increase appears to be strictly for the hiring and subsequent expense increases for additional personnel to perform monthly meter readings according to the letter United Water inserted with their Sept/Nov billing. In my opintion, this is not necessary! In fact, every six month billing is more preferable and would reduce United Water i s personnel costs, which would be of greater benefit to rate payers, for a change. In these times of significantly increased utility costs, why is United Water attempting to convince users that monthly billing is a good program when in-fact, it is detrimental. Many users struggle as it is! We do not need monthly billing! It doubles the user's bill paying expense not to mention the rate increase of 3.75% that United Water is proposing.The benefit appears to be one sided; all for United Water. Please do not approve thisproposal! The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 207.200.116.203--- - - -------- ----- ----- - --- - - --- ---- 1 (~,G1,1 Jean Jewell t/1ø~' ~ ~I From: Sent: To: Subject: brebman01 ~yahoo.com Saturday, December 15, 2007 3: 1 0 PM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC CommenUlnquiry Form A Comment from Brad Rebman follows: Case Number: uwi-w-07-04 Name: Brad Rebman Address: 1636 S. Helen St City: Boise State: Idaho Zip: 83705 Home Telephone: Contact E-Mail: brebman01Øyahoo.com Name of Utility Company: United Water Idaho Add to Mailing List: EQ Please describe your question or comment briefly:I don i t think that the rate hike should be approved. Even though it is only $1.15 per month I did not get a wage hike to cover this. During this trying times of mortgage defaults and credit crunches etc, why should we as customer have to pay for what United Water Idaho thinks is a more convenient system for them. If they think it is a better way to bill then United Water of Idaho needs to cover this cost themselves. I am already charged $16.21 per month in customer charges that I really don i t know what that amount pays for. If this amount does not cover there costs then United Water needs to look within to see where they can cut expences. Thank you. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 66.233.156.72 1 ~~11Jd1 Jean Jewell (1d~. ~ tli From: Sent: To: Subject: jensjr~cableone. net Saturday, December 15, 2007 5: 13 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Jens V Steffensen Jr. follows: --- - ----- -------------- - -- - - --- - ---- Case Numer: UWI-W-07-04 Name: Jens V Steffensen Jr. Address: 1303 S. Arcadia st. City: Boise State: ID Zip: 83705 Home Telephone: 208-345-6619 Contact E-Mail: jensjr~cableone.net Name of Utility Company: United Water Idaho, Inc. Add to Mailing List: E9 Please describe your question or comment briefly: As my wife stated, Hog Wash, and I have to agree to the increased fixed Customer Charge portlon of the requested rate increase. It is simply an increase operating coast that is passed on to the consumer. The benefits of monthly billing is an increased cost the consumer we don't need or want. Rate hi kes come regular enough. United Water Idaho, Inc. would receive an increase regular cash flow and that is the main reason they want the fixed rate increase. I don't think the consumer should pay for this benefit to UnitedWater Idaho, Inc. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 69.92.211.62-- ----- --- ---- -- ---- - ----- - --- --- - -- 1 .;~ fr /L1/d1~ Jean Jewell iI'l íl-V'¡/,r; ~. From: Sent: To: Subject: spagnoletti~juno.com Wednesday, December 12, 20079:06 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC CommenUlnquiry Form A Comment from Tim Spagnoletti follows: - - - - - - - - - - - - - - - - - - - - -- - -- - - - - - - - - - -- Case Number: UWI-w-07-04 Name: Tim Spagnoletti Address: 10626 W. Florence Dr. City: boiseState: Id. Zip: 83713 Home Telephone: 208-37ti-11S0 Contact E-Mail: spagnoletti&juno.com Name of Utility Company: United Water Add to Mailing List: Ð ' Please describe your question or comment briefly: As the rate payer for a number of rental properties I am against this raise in rates. Only United Water will benefit. It just constitutes another assault on consumers. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 4.228.192.93--- - ----- - --- - - ------- - - -- - - -- - - ---- i , ~ (J¡~ /)/It1! Jean Jewell /0 ¡4J1.~1v~. ,çH¡ From: Sent: To: Subject: kevin~idahorivers.org Wednesday, December 12, 20078:31 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/inquiry Form A Comment from Idaho Rivers United follows: --- - - - - - - --- - - - ------- - - ---- --- - ---- Case Number: UWI-W-07-04 Name: Idaho Rivers United Address: P.O. Box 633 City: Boise State: ID Zip: 83701 Home Telephone: (208) 343-7481 Contact E-Mail: kevinØidahori vers. orgName of Utility Compa~~nited WaterAdd to Mailing List ~ Please describe your question or comment briefly: Idaho Rivers United P.o. Box 633 Boise, ID 83701 Case Number: UWI-W-07-04 CONVERTING FROM BI-MONTHLY TO MONTHLY BILLING Re: UNITED WATER -- Idaho Rivers United (IRU) strongly supports United Water's application to convert from bi- monthly billing to a monthly billing cycle. IRU believes a monthly billing cycle willprovide customers with the ability to better monitor their water usage and make needed adj ustments to their usage in order to conserve water and thereby reduce their costs. While there is an increased expense involved with monthly billing, the expense is minimal and the opportunity to better monitor and control water consumption will afford customers the ability to reduce their monthly expense well above the slight increase needed for this change. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 75.167.183.169- - ----- ---- ----- -- -- - - -- - - - --- --- - -- 1 ilA;:~::;jt-/ltJ /-r ~., H Jean Jewell From: Sent: To: Subject: fawarden~wgz.org Thursday, December 13, 2007 10:09 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Floyd & Annette Warden follows: - - - - - - -- - - - - - -- - - - - - - - - - - - - - - - - - - - -- Case Number: Unknown Name: Floyd & Annette Warden Address: 2085 Workland Drive City: Eloise State: ID Zip: 83704-6824 Home Telephone: 375-4286 Contact E-Mail: fawarden~wgz. org Name of Utility Company: United Water Idaho Add to Mailing List: no Please describe your question or comment briefly: Re: Request for rate increase to change to monthly billing:We just don i t see how this change, requiring more personnel & increased fees to uSérs is a 'more efficient' way to do business. It really seems to be a thinly-veiled way to increase company revenues. If the PUC really exists for the protection of the public, you will not fall for this scam. Thank you. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 69.71.187.63------ -- - --- ---------- ----- - ---- ---- i Jean Jewell /d~~ ~ 1''1k~ ,')/''10 V1 AI.,/1' ~. .. t1, From: Sent: To: Subject: 4jdurham(§cableone. net Thursday, December 13,20075:57 AM Tanya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Jack Durham follows: Case Number: Name: Jack Durham Address: 920 N Cleveland Ave City: Kuna State: ID Zip: 83634-1342 Home Telephone: 2088697722 Contact E-Mail: 4jdurham~cableone.netName of Utili ty Comp~uni ted Water Add to Mailing List:~ Please describe your question or comment briefly: I have a Duplex in the area and used to live in the area. For a water rich state, United Water charges more for drinking water than any I know of anywhere. United Water is porposing to go to a less efficient billing method by adding more personnel and increasing the cost. They might get less complaints, but it is not worth the cost. United Water has the most arrogant customer service people I have ever encountered. The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 67.60.52.68 1 Jean Jewell i/¡J,~ fl'/i1/o1~~ i..Vf ¡I,V //r¡4 ~.V ~ tl i From: Sent: To: Subject: trshinn(§ix. netcom.com Wednesday, December 12, 200710:51 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC CommenUlnquiry Form A Comment from Tom Shinn follows: --- - - ---- -------------- ----- - --- - --- Case Numer: UWI-W-07-04 Name: Tom Shinn Address: 4173 Oxbow Way City: Boise State: ID Zip: 83713 Home Telephone: 208-323-7691 Contact E-Mail: trshinnØix.netcom.com Name of Utility Compa~ United WaterAdd to Mailing List ~Idaho Please describe your question or comment briefly: I OPPOSE this proposed change. I feel that it is a thinly veiled attempt by UWI to extract more money from the ratepayer under the guise of 'improved service'. I don i t expect to realize any benefit from them reading my meter twice as often. What DO expect is spending twice as much on postage (in both directions) and the environmental effects of the increased trips by the meter reading staff as well as the increase to my monthly bill. JUST SAY NO! ! ! ! The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 71.33.107.68- - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - -- 1 ik Ø;cl/I'-/ir-~ Jean Jewell ~ 14.(,/~~! It From: Sent: To: Subject: mbryant~cityofboise.org Wednesday, December 12, 2007 10:34 AM Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell PUC Comment/Inquiry Form A Comment from Ramona Bryant, City of Boise Parks & Recreation Accounting Supervisor follows: -- - ---- ------- - ------- - -- - - --- - ----- Case Number: UWI-W-07-04 Name: Ramona Bryant, City of Boise Parks & Recreation Accounting Supervisor Address: 1104 Royal Blvd City: Boise State: ID Zip: 83706 Home Telephone: 208-345-6445 Contact E-Mail: mbryant0cityofboise. org Name of Utility Company': United WaterAdd to Mailing List: ~ Please describe your question or comment briefly: As a private water user I see value in having monthly billings to facilitate budgeting as well as helping to gage future water usage. As accounting manager for City of Boise Parks and Recreation the issues are viewed differently. Over a water season of eight months the change will increase our invoice processing and approvals by at least 600 per season. At the same time Parks and Recreation monitors water use and meters on an ongoing basis so monthly invoicing will have no effect on our water conservation. Thank you for your consideration. Ramona Bryant City of Boise Parks and Recreation 384-4060X316 The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.html IP address is 66.193.42.62- --- ---- ----- ---------- - ---- - -- - ---- 1