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Idaho Public utili ties Commission
O. Box 83720Boise, ID 83720-0074
Sir
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30 Oct 2007
I refer to the proposed United Water rate increase to facilitate
monthly billing.
I can find no good reason why I should pay United Water
addi tional money so they can collect and use my money on a
monthly basis instead of every other month
MaY s ggest instead a quarterly billing as an alternative.It wo d isave me time , stamps and money.
Sin er
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L e Bernasconi
4 10 ChinookBoise, ID 83709208-362-6459
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Jean Jewell
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From:
Sent:
To:
Subject:
Jean Jewell
Thursday, November 01 , 2007 1 :20 PMJean Jewell
FW: Consumer CommenUComplaint Form
-----Original Message-----
From: librahobson27&gmail. com (mail to: librahobson27&gmail. com)Sent: Thursday, November 01, 2007 6:34 AM
To: Tonya Clark; Front; Beverly Barker
Subj ect: Consumer Comment/Complaint Form
A Comment/Inquiry from Ms. Mary Lou Hobson follows:
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Name: Ms. Mary Lou Hobson
Contact E-Mail: librahobson27&gmail. com
Home Telephone: (208) 377-9773
Work/Contact Telephone: xxxxx
Home/Office or Both: Home
Home Address: 12069 W. Keates Dr.City: Boise,State: IdahoZipcode: 83709
Business Name:
Business Address:Business Phone:
Name of Utility Company: United WaterI f Telephone/Local Provider:
Have you contacted the utility regarding your concern?: No
Please describe your question or complaint briefly:
I am not complaining. I am responding to a letter I received from United Water that
directed me to this site to register comments on the United Water application to convert
to monthly meter readings and billings instead of the bi-monthly system now in place.
I am opposed to the change to monthly readings.
and I will have to pay my bill six more times a
also cost me more in postage. The system now in
quarterly billing system.
The only advantage for a change would be if United Water consistently made erronous
readings because of faulty equiptment or human error.
It will increase my monthly cost by $1.
year, which is time consuming. It will
place is fine. In fact, I would favor a
Thank you for this opportunity to contact you and for listening.
The form submited on http://www.puc.idaho.gov/forms/cons/cons.htmlIP address is 69.92.126.204
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Jean Jewell
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From:
Sent:
To:
Subject:
skopke~msn. com
Thursday, November 01 , 2007 1 :57 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Cathy Kopke follows:
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Case Number: uwi-W-07-04
Name: Cathy KopkeAddress: 3576 S. Tticonderoga Way
City: Boise
State: 10
. Zip: 83706-5656
Home Telephone: 208-342-7199
Contact E-Mail: skopke0msn. com
Name of Utility Comp~United Water Idaho
Add to Mailing List:
Please describe your question or comment briefly:
Please leave the current billing as is--every otherbillings. Thanks.month.I do not wish to get monthly
The form submited on http://www.puc.idaho.gov/forms/ipuc1/ipuc.htmlIP address is 164.165.104.238
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Ir~o'io
Jean Jewell
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From:
Sent:
To:
Subject:
jduffy~cableone. net
Wednesday, October 31 200712:55 PM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC CommenUlnquiry Form
A Comment from J. L. Duffy follows:
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Case Number: UWI-W-O7-04)
Name: J. L. Du f f Y
Address: 5585 E. Mineral Dr.
City: Boise
State: 10
Zip: 83716
Home Telephone: unlistedContact E-Mail: j duffy~cableone. net
Name of Utility Comp~ United Water
Add to Mailing List:
Please describe your question or comment briefly:
I would like to comment that in reading the letter to United Water Idaho customers, Ifind it to be a total ruse for covering up the possibility of proposed increases in the
fixed c0stomer charge of bills.
A Meter reading done every two months is much more convenient for customer and meter
reader. Our water meter is in the ground inside our yard which is now gated due to
negative activity in the neighborhood. Once every two months is certainly enough for UW
employee (which keeps changing so I never know who is coming in).I pay all bills online and all of them are every two months but Idaho Power. I am asingle homeowner, a small home with very little water use (no fancy sprinkler system likenew homes across the street, so I should not have to pay for those people use! A raise inrates is not totally fair to everyone.
It is easier to pay a bi-monthly bill - 1 reminder on the computer calendar
Conserving Water conservation is something I am used to, having a well in the state Icame from.
I do not want more frequent visits from UW to my premises. I see very few leaks or meterproblems.
Put above ground meters and we can read it ourselves and send in the readings?
Thank you.
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.htmlIP address is 24.116.138.
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Jean Jewell
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From:
Sent:
To:
Subject:
retchenvetter~hotmail. com
Wednesday, October 31 , 20078:38 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Gretchen Vetter follows:
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Case Number:
Name: Gretchen Vetter
Address: 12380 W View Ridge Dr
City: Boise
State: 10
Zip: 83709
Home Telephone: 333-1485
Contact E-Mail: gretchenvetter0hotmail. com
Name of Utility Company: United Water
Add to Mailing List:
Please describe your question or comment briefly:
Your statement said the proposed increase is necessary to cover the increased costs of
addi tional personnel, billing and collections due to the conversion to monthly billing.I say no. Don t do it. Don t convert to monthly billing.
Please leave it the way it is and leave rate increases out of the picture, Why should wehave to pay more for the same thing we are receiving now? If individuals need to work out
an alternative pay structure, that should be up to them and you, Don t make me pay morefor the same billing as I'm already receiving,
Thank you for the opportunity to comment.
The form submited on http://www.puc.idaho,gov/forms/ipucl/ipuc.htmlIP address is 24.116.151.
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Jean Jewell
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From:
Sent:
To:
Subject:
dortel3706~aol.com
Wednesday, October 31 , 20077:57 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from DONNA ORTEL follows:
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Case Number: uwi-w-07-04
Name: DONNA ORTELAddress: 5381 E NEWCASTLE CR
City: BOISE
State: 10
Zip: 83716
Home Telephone: 208 395-1265
Contact E-Mail: dorte13706~aol. com
Name of Utility Compa UNITED WATER
Add to Mailing List:
Please describe your question or comment briefly:
My concern regarding the monthly billing replacing the current billing (every 2 months) The customer charge is now $16.21 per each billing. How will that be handled if they goto a monthly billing. When I ask just what that entails I was told a great deal of it isfor reading the meter. In that case that amount would be way too much.
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.htmlIP address is 207.200.116.203
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Jean Jewell
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From:
Sent:
To:
Subject:
yantaoma~rocketmail.com
Wednesday, October 31 , 20076:03 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from YANTAO MA follows:
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Case Number: UWI-W-07-04
Name: YANTAO MA
Address: 6356 S. PAPERBIRCH AVE
City: BOISE
State: 10
Zip: 83716
Home Telephone: 208-794-6476
Contact E-Mail: yantaoma~rocketmail. com
Name of Utility Company: United Water
Add to Mailing List: E9
Please describe your question or comment briefly:Dear Public Utilities Commission,
After carefully review the United Water Idaho s recent change proposal, I strongly oppose
to this new change request as a local resident. Thank you for your seriousconsiderations.
regards,
Yantao
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.htmlIP address is 137.201.242.130
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Jean Jewell
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From:
Sent:
To:
Subject:
srtsrtO~yahoo.com
Wednesday, October 31 20073:49 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Sharon Treese follows:
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Case Number:
Name: Sharon Treese
Address: 1444 Greensboro St
Ci ty: Boise
State: 10
Zip: 83706
Home Telephone:Contact E-Mail: srtsrt00yahoo. com
Name of Utility Company: United Water
Add to Mailing List:
Idaho
Please describe your question or comment briefly:
I don I t want to pay higher bills becaue they want to make their processes more cumbersome
instead of more efficient. I do not agree with their benefits statement.
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.htmlIP address is 164.165.144.168
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Jean Jewell
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From:
Sent:
To:
Subject:
hknebel~msn.com
Wednesday, October 31 , 2007 1 :59 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Robert Knebel follows:
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Case Number:
Name: Robert KnebelAddress: 6234 S. Basalt Trail Pl.
Ci ty: Boise
State: ID
Zip: 83716
Home Telephone: 208 345-9741
Contact E-Mail: hknebe10msn. com
Name of Utility compa~United Water Idaho Inc
Add to Mailing List:
Please describe your question or comment briefly:
United Water Idaho has applied to bill me monthly rather than bi-month1y. In order to dothis they want to increase my rates by 1. IS/month. 'The proposed increase is necessary to
cover the increased costs of additional personnel, billing, and collections attributable
solely to the conversion to monthly meter reading and billing I have a better idea.Bill me Quarterly, lay a few people off and decrease my rates.
Secondly, United Water is the ONLY utility that I pay with snail mail because they CHARGE
a FEE to do so electronically... AND it is thru a third party... why do they need
additional personnel?'
Robert Knebel
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.html
IP address is 65.101.72.170
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Jean Jewell
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From:
Sent:
To:
Subject:
c5herman~n5d131.org
Tuesday, October 30 , 2007 11 :24 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC Comment/Inquiry Form
A Comment from Cathy Sherman follows:
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Case Number: UWI-W-07-04
Name: Cathy ShermanAddress: 9898 Bigwood Ori ve
City: Boise
State: 10
Zip: 83709
Home Telephone: (208) 362-6016
Contact E-Mail: csherman~nsd131. org
Name of Utility Company: United WaterAdd to Mailing List:
Please describe your question or comment briefly:Sorry, my last try was sent without comment becuase I was interrupted. I really do wantto comment on this matter. If United Water is raising rates for something that isn
necessary I would like for the request to be denied. I have been a customer of theirs foryears and their rates have continually risen. In this time when evereything else is goingup becuase of gas prices, etc. I don t think it is the time to launch a new idea that willcost the customers more money. The billing and meter reading can continue as they are forthe time being. I have never had a problem with bi-monthly bills. I prefer them. It islike the old saying goes, if it isn t broken, then don t fix it. I do not believe thisrate increase is a reasonable necessary request at this time.
Suez
The form submi ted on ht tp: / /www. puc. idaho. gov / forms / ipuc1 / ipuc. htmlIP address is 66.193.42.195
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Jean Jewell
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Sent:
To:
Subject:
Wednesday, October 31 , 2007 3:08 AM
Tonya Clark; Jean Jewell; Gene Fadness; Ed Howell
PUC CommenUlnquiry Form
A Comment from Bettina Ferraro follows:
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Case Number: N/A
Name: Bettina Ferraro
Address: 1093 Targee Street
Ci ty: Boise
State: 10
Zip: 83706
Horne Telephone:Contact E-Mail:
Name of Utility Company: United Water
Add to Mailing List: no
Please describe your question or comment briefly:
Re: Convenrt to monthly meter reading
Your rationale for this is bogus. Clearly you want to increase monthly cash flow to thecompany. 'Easier budgeting,' and 'timely information ' have nothing to do with. This
explanation, folded in with the revenue increase information is obfuscation. Consumers
are being charged more to allow you to convert to a system which increased your cash flowoptions.. period. Why not just speak the truth. Also, utility services went to bi-monthly
billing to alternate with United Water so consumers would get alternate billings. Nowyoure converting to monthly billings so consumers are right back having double billsevery other month. A little coordination on the part of utility service companies mightbe a good idea.
. . .
The form submited on http://www.puc.idaho.gov/forms/ipucl/ipuc.html
IP address is 199.99.150.
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