HomeMy WebLinkAboutTERRA GRANDE WATER.pdfIDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
March 31, 2005 Jan. 28, 2005
Per O.N. 29735
Jean D. Jewell Secretary
Tariff No.
C. No.
Schedule No 2
Name of V tility
TERRA GRANDE WATER
New Service Connections
Cost for New Customer
Service Connections:
Terra Grande is responsible for the completion of new service
connections within its certificated area. No such connections shall
occur other than by the direction and authorization of Terra Grande
Water.
Upon a request from a customer or owner renting property for
residential use ("customer ), for a new service connection to Terra
Grande s water system said new customer is responsible for paying
Terra Grande Water for the actual cost of completing a connection
for water service to Terra Grande s Water system. These
connection costs include but are not limited to all costs for
engineering, installation and materials, which include but are not
limited to piping for a new connection between the water main and
the residence, a meter set (does not include a meter), a vault and a
stop valve.
The Company shall follow the "Rules and Regulations of the Idaho Public Utilities Commission Governing
Customer Relations of Natural Gas, Electric, and Water Public Utilities Under the Jurisdiction of the Commission
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IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 28, 2005 June 28, 2005
Jean D. Jewell Secretary
Tariff No.Page IDAHO PUBLIC UTILITIES COMMISSIO
APPROVED EFFECTIVE
JUN8
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JUN 8 - 'Cancelling
Name of Utility II), SECRETARY
(Approval Stamp)TERRA GRANDE WATER
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Issued by
GENERAL RULES & REGULATIONS
FOR SMALL WATER UTILITIES
GENERAL
The Customer , in receiving water service, and the Company,
in providing water service, both agree to abide by
these Rules and Regulations.
In the event that there is a conflict between the
Company I s Rules and Regulations and the Rules and
Regulations Governing Customer Relations of Gas,
Electric, and Water Public Utilities under the
Jurisdiction of the Idaho Public Utilities
Commission , the Rules and Regulations of the
Commission shall take precedence unless an exception
has been granted.
Any additions, deletions or modifications to these General
Rules and Regulations are to be made in the Special
provisions" section attached as Attachment 1. Any
such changes are subj ect to approval by the
Commission prior to becoming effective.
DEFINITIONS
Billing Period - the period of time between bills from the
Company for normal services rendered.
Commission - Idaho Public Utilities Commission.
Commodi ty Charge - Recurring charge based only on the
quanti ty of water used.
Issued Effecti ve 20042004
TERRA GRANDE WATER
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Tariff No.Page IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Name of Utility
JUN8 - 'JUN 8 - '
TERRA GRANDE WATER t;p~~ ~~c=~RY
2 .Company - water company.
2 .Connection or Hook-Up Fee - non-recurring charge paid by a
Customer requesting service for partial or full
recovery of the Company I s cost of providing a new
service connect ion.
2 .Contribution in Aid of Construction - non-recurrlng charge
paid by a Customer or Developer to help defray the
cost of system expansion.
2 .Customer - a person , business or government agency
responsible for paying bills and complying with the
rules and regulations of the company.
2 . 8 Customer Charge - minimum recurring charge that does not
include any water.
2 . 9 Fixed Rate - a recurring charge of a fixed amount, usually
In an unmetered system.
2 .Franchise Tax - tax imposed on a Company by a governmental
entity for the privilege of doing business within its
boundaries.
Minimum Charge - minimum recurring charge for a billing
period that may or may not include a specified
quantity of water.
2 . 12 Non-recurring Charges - charges that are not assessed each
billing period.
2 . 13 Premises - a Customer I s property including out buildings
which are normally located on one lot or parcel of
ground.
Issued 2004 Effecti ve 2004
Issued by TERRA GRANDE WATER
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Tariff No.Page
IDAHO PUBLIC UTiliTIES COMMISSIONAPPROVED EFFECTIVE
JUN8
- '
JUN 8 - '
Cancelling
Name of Utility
TERRA GRANDE WATER
~,n.SECRETARY
(Approval Stamp)
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Rate Structure - a schedule of all recurrlng and
non-recurrlng charges of the company.
Reconnect ion Fee - charge paid by a Customer to the
Company to restore serVlce after its disconnection.
Recurring Charges - charges that are assessed each billing
period.
Tariff - rate schedules and Rules and Regulations which
govern the Company's serVlce.
SERVICE FOR NEW CUSTOMERS
The Company shall furnish serVlce to applicants within its
serVlce area under the jurlsdiction of the Idaho
Public Utilities Commisslon In accordance with rates
and Rules and Regulations approved by the Commlssion.
Applicants for water serVlce may be required to slgn a
standard form of serVlce application.
The Company shall not be obligated to provide serVlce at a
serVlce location until any required deposi t or
guarantee of payment has been received by the Company
in accordance with the "Rules and Regulations
Governing Customer Relations of Gas, Electric, and
Water Public Utilities under the Jurisdiction of the
Idaho Public Utilities Commisslon" attached andreferred to herein as Utili ty Customer Relations
Rules (UCRR)
Issued Effecti ve 20042004
Issued by TERRA GRANDE WATER
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Tariff No.
Cancelling
Name of Utility
Page IDAHO PUBliC UTILITIES COMMISSIONAPPROVED EFFECTIVE
JUN8 - 'JUN 8 - f
I1\. SECRETARY
(Approval Stamp)
3 .
TERRA GRANDE WATER
Special contracts may be required where large investments
in special facilities are necessary to provide the
requested service. The Company may require
contribution toward such investment and establish
such minimum charges as are deemed necessary. All
such contracts are subj ect to the approval of the
Commission.
The Company reserves the right to place limi tations on the
amount and character of water service it will supply
and to refuse service to new Customers if , in its
oplnlon:
3 .
( a)
(b)
(c)
(d)
(e)
Issued
Issued by
The Company is required to refuse or limi t service
by regulatory authorities having jurisdiction
over the Company.
The requested service installation is of larger size
than is necessary to properly serve the
premlses.
The permanency of the building, structure, or
institution requested to be served is such that
the Company s investment in such service
j eopardi zed.
The depth of the Customer's service line is less
than the minimum depth required for frost
protect ion.
The Customer's proposed service, main or other
appurtenance does not conform to good
engineering design or meet the standard
specifications of the Company.
2004 Effecti ve 2004
Title
Tariff No.Page IDAHO PUBLIC UTiliTIES COMMISSIONAPPROVED EFFECTIVE
JUN8
- '
JUN 8 - Cancelling
Name of Utility
TERRA GRANDE WATER
II). SECRETARY
(Approval Stamp)
(f)The Customer refuses to agree to abide by the Rules
and Regulations of the Company.
If the Company denies service to a potential
Customer for any reason, it will immediately
provide the applicant with a written explanation
of its decision in accordance wi th UCRR.
DEPOSITS
4 . 1 Rules and Regulations regarding deposits to guarantee
payment of bills can be found in Rules 101-109 UCRR.
RATES
Rates charged for water service and supply shall be those
published in the Company s tariff and approved by the
Idaho Public Utilities Commission.
BILLING AND PAYMENT
6 . 1 All Customers will be billed on a regular basis as
identified on the applicable rate schedule.
Issued 2004 Effecti ve 2004
Issued by TERRA GRANDE WATER
By "Title -1..
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Tariff No.
Cancelling
Name of Utility
Page
IDAHO PUBLIC UTlliT!ES COMMISSION
APPROVED EFFECTIVE
JUN8 - 'JUN 8 - 1
t--,n.~ SECRETARY
(Approval Stamp)
6 .
TERRA GRANDE WATER
If the system is metered, the Company shall try to read
the meters prior to each billing unless specified
differently on the applicable rate schedule. If the
Company s meter reader is unable to gain access to
the premises to read the meter , or in the event the
meter fails to register , the Company may estimate the
Customer's water consumption for the current billing
period based on known consumption for a prior similar
period or average of several periods. Subsequent
readings will automatically adj ust for differences
between estimated and actual. Estimated bills shall
carry appropriate notice to that effect.
6 . 3
6 .
6 . 5
Issued
All bills shall clearly indicate the balance due and
shall be due and payable no less than 15 days afterthe date rendered. All bills not paid by due date
shall be considered delinquent and service may bedisconnected subj ect to the provisions of UCRR.
The minimum bill or customer charge shall apply when
service is provided for less than one month.
Owners of premises with one or more condominiums,
buildings, stores, apartments or any other divisions
of like or similar character, all of which are servedfrom one (1) service connection are responsible for
the entire water charges. If the owner desires to
cease being responsible for water bills for such
places and desires that the occupant of each division
shall be responsible for her or her respective bill,
such transfer of responsibility will not be accepted
or recognized by the Company until the plumbing
2004 Effecti ve 2004
By
Issued by TERRA GRANDE WATER
Title 2J
Tariff No.Page
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
JUN8 - 'JUN 8 -
Cancelling
Name of Utility
TERRA GRANDE WATER
1fI.~ SECRETARY
(Approval Stamp)
arrangements of the building or premises are so
changed by the owner or hi s or her agent as to
permit the Company, to its satisfaction, to serve
each division or occupant separately from the other
occupants in the same building.
6 . 6 Accounts will be continued and water bills rendered
regularly until the Company has been duly notified todiscontinue service.
7 .METERING (If Applicable)
7 . 1 Meters will be installed by the Company
Customer's property line or at any other
location on the Customer's premises that
agreed upon.
near the
reasonable
is mutually
7 .The Company s representative shall be given access
to the Customer I s premises at all reasonable hours
for the purpose of obtaining meter readings. In the
event of recurring inaccessibil i ty, the Company, at
its option, may relocate its metering equipment at
the Customer's expense.
7 .The Company is responsible for the maintenance of its
metering equipment. Meters are considered to be
sufficiently accurate if tests indicate that meter
accuracy is within 2 percent. When for any reason
a meter fails to register within these limits of
accuracy, the Customer I s use of water will be
estimated on the basis of available data and charges
will be adj usted accordingly. Corrected bills will
then be sent out to the customer and addi tional
payment or refund arrangements made in accordance
wi th UCRR.
Issued 2004 Effecti ve 2004
Issued by TERRA GRANDE
Ti tIe (j-
Tariff No.Page IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
JUN8
- '
JUN 8 - 'Cancelling
Name of Utility 1f-
~.
SECRETARY
(Approval Stamp)
7 .
TERRA GRANDE WATER
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The Company reserves the right to test and/ or replace anymeter. Upon deposit of a "Meter Testing Fee " by a
Customer, the Company will test the Customer's meter.
If the test indicates that the meter over-registers
by more than 2 percent, it will be replaced with an
accurate meter at no cost to the Customer and the
"Meter Testing Fee" will be refunded and water bills
will be adj usted in accordance wi th UCRR.
At the Company s discretion, unmetered Customers may be
converted to metered service if such transition
occurs in a planned, systematic manner without
unreasonable discriminations and if the Company has
an approved metered rate.
The Company shall have the right to set meters or other
devices without notice to the Customer for the
detection and prevention of fraud.
In any building where the meter is to be installed in the
basement, the incoming water pipe must enter the
basement at least sixteen (16) inches from the riser
in order that a meter can be set in a horizontal
posi tion in the basement. All pipes to the
different parts of the building or grounds must lead
from the riser at least one (1) foot above the elbow.
Issued Effecti ve 20042004
Issued by TERRA GRANDE WATER
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Title 17/
Tariff No.Page
IDAHO PUBUC UTILITIES COMMISSION
APPROVED EFFECTIVE
JUN8
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JUN 8 -
Cancelling
Name of Utility t-- ~
SECRETAFIY
(Approval Stamp)TERRA GRANDE WATER
CUSTOMER PLUMBING AND APPLIANCES
8 . 3
Issued by
All plumbing, piping, fixtures and appliances on the
Customer I s side of the service connection shall be
installed and maintained under the responsibility and
at the expense of the Customer or owner of thepremlses.
The plumbing, piping, fixtures and appliances shall be
maintained in conformi ty wi th all municipal , state
and federal requirements. The nature and condition
of this plumbing, piping and equipment shall be such
as not to endanger life or property, interfere with
service to other Customers or permi t those wi
metered services to divert system water wi thout meterregistration.
A stop-and-waste valve must be installed on the Customer'
plumbing in a place always accessible and so located
as to permit shutting off the water for the entire
premises with the least possible delay.
All persons having boilers, water tanks or other equipment
supplied by direct pressure from the Company s mains
should install a pressure relief valve, or other
device to serve the same purpose, so as to prevent
excess pressure from forcing hot water and/or steam
back into the water meter and mains of the Company.
All damage to the Company I s property resul ting from
failure to properly equip Customer plumbing with a
relief valve shall be billed to the Customer.
Issued Effecti ve 20042004
TERRA GRANDE WATER
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IDAHO PUBLIC UTiLITIES COMMISSIONAPPROVED EFFECTIVETariff No.Page
Cancelling JUN 8 - 'JUN 8 - '
Name of Utility
TERRA GRANDE WATER
t-It!. SECREI'ARY
(Approval Stamp)
The Company is not obligated to perform any service
whatever in locating leaks or other trouble wi th the
customer's piping.
When the premises served by the Company is also served in
any manner from another water supply of any kind , an
approved backflow prevention device shall be
installed at the service connection. Water service
for either stand-by or other purposes will not be
furnished until piping and connections are inspected
and approved by a representative of the Company.
Property owners will not be allowed to connect the water
service of different properties together.
All of the Customer's service pipes and fixtures must be
kept in repair and protected from freezing at his orher expense. When there are leaking or defective
pipes or fixtures, the water may be turned off at the
option of the Company until the proper repairs are
made.
INSTALLATION OF SERVICE CONNECTIONS
The service connection is the property of the Company and
as such, the Company is responsible for its
installation and maintenance. It consists of piping,
curbstop and valve or meter box and a meter, if the
system is metered. The service connection transmits
water from the Company I s water main to a valve or
meter box generally located near the Customer'
property line. All piping, valves or appliances
beyond this point are the property and responsibility
of the Customer.
Issued Effecti ve 20042004
Issued by TERRA GRANDE WATER
Ti tIe
Tariff No.Page IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling JUN8 - 'JUN 8 -
Name of Utility
TERRA GRANDE WATER
,n. SECRETARY
(Approval Stamp)
Issued by
The Company reserves the right to designate the size and
location of the service line, curbs top, meter (if
appl icable) and meter or valve box and the amount of
space which must be left unobstructed for the
installation and future maintenance and operationthereof.
Where a service connection is desired for a premises on
which there is no permanent structure, the Companywill install a service connection to said premises
only upon payment by the applicant of the estimated
cost of said service connect ion. I f wi thin a period
of five (5) years from the installation of said
service connection a permanent structure is erected
on the premises, the Company will refund, with
interest, the difference between any approved new
Customer charges in effect at the time of connection
and the appl icant I s advance.
The extra costs of any out-of-the-ordinary circumstances
requiring additional equipment or special
construction techniques involved in the installation
of a service connection will be agreed to in advance
by the Customer and the Company.
Issued Effecti ve 20042004
TERRA GRANDE WATER
Title By
IDAHO PUBLIC UTiliTIES COMMISSIONAPPROVED EFFECTIVETariff No.Page
JUN 8 - JUN 8 -
Cancelling
Name of Utility t- In. SECRETARY
(Approval Stamp)
10.
TERRA GRANDE WATER
REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTION
10.
10 .
10 .
Issued
Unless otherwise provided herein , the Company shall
replace or enlarge service connections at its own
expense, as follows:
( a)Whenever it is necessary to change the location of
any service connection due to relocation or
abandonment of the Company s mains; and
(b)For commercial or industrial services where the type
or volume of use has changed and the enlargement
will result in sufficient increase in annual
revenue to justify the enlargement.
The relocation, enlargement or reduction of service
connections for the convenience of the Customer will
be at the expense of the Customer. Prior to such
relocation , enlargement or reduction , the Customer
will deposit the estimated cost thereof wi th theCompany. Within fifteen (15) days a refund will
made to the Customer in the amount by which the
estimated cost exceeds the actual cost. The amount
by which the actual cost exceeds the estimated cost
shall be due and payable within fifteen (15) days
after billing for such deficiency.
Enlargement of any service connection will be made only
after such time as the Customer's plumbing inside his
or her premises shall have been enlarged sufficiently
to accommodate the additional capacity.
2004 Effecti ve 2004
Issued by TERRA GRANDE WATER
Ti tIe
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Tariff No.Page
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
JUN8 - 'JUN 8 - '
Cancelling
Name of Utility ,no SECRETARY
(Approval Stamp)
11.
TERRA GRANDE WATER
DISCONNECTION AND RECONNECTION OF SERVICE
11.
11.
11.
11.
11.
Issued
When a Customer desires to discontinue service he shall
give notice to the Company at least two (2) days in
advance and shall be responsible for all water
consumed for the two (2) days after the date of such
notice.
The Company may discontinue a Customer's service on an
involuntary basis only in accordance with UCRR.
When it becomes necessary for the Company to involuntarily
discontinue water service to a Customer, service will
be reconnected only after all bills for service then
due have been paid or satisfactory payment
arrangements have been made.
A reconnection fee will be charged each time a Customer
disconnected, either voluntarily or involuntarily,
and reconnected at the same premises. The
reconnection fee shall be paid before service restored. Reconnection fees will not be charged for
any situation or circumstance in which the Customer
water supply is disconnected by the Company for its
convenience.
The Company reserves the right at any time, upon notice,
to shut off the water for maintenance or expansion
and, in emergencies, may do so wi thoutnotice. The Company shall at all times use
reasonable diligence and care to prevent interruption
of said water service.
2004 Effecti ve 2004
Issued by TERRA GRANDE WATER
~ /
By Ti tIe
ID~\HO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Tariff No.Page
JUN 8 - 'JUN 8 - ~Cancelling
Name of Utility ~JD.~ SECRErAAY
(Approval Stamp)
11.
TERRA GRANDE WATER
12.
12 . 1
13.
13 .
13 .
13 .
13 .
Issued
Issued by
Except in the case of an emergency, no one, except an
authorized Company representative, is allowed toturn-on or turn-off the water on the Company's side
of the service connection.
EXTENSION OF WATER MAINS
The extension of system water mains for the purpose of
providing new service shall be done on a time andmaterial basis.
MI S CELLANEOUS
No Customer shall permi t any person from another premises
to take water from his or her water service or tap
for more than (1) week without the written permission
and consent of the Company.
No person acting either on his or her own behalf or an
agent of any person, firm, corporation or
municipality, not authorized by the Company, shall
take any water from any fire hydrant on the Company'
system except in the case of an emergency.
No person shall place upon or about any hydrant, gate,
box , meter, meter box or other property of the
Company, any building material or other substance so
as to prevent free access at all times to the same.
Service will be maintained to domestic Customers on apreferential basis. Delivery of water under all
schedules may be restricted, interrupted or curtailed
at the discretion of the Company in case of shortage
or threatened shortage of water.
2004 Effecti ve 2004
TERRA GRANDE WATER
Title
Tariff No.Page
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
JUN 8 - 'JUN 8 - '
Cancelling
Name of Utility III SECRETARY
(Approval Stamp)
13 .
TERRA GRANDE WATER
13 .
13 .
13 .
13 . 9
13.
Issued
No rate contract or application is assignable from one
user to another , except upon agreement of all parties
concerned.
The representative of the Company shall be given access to
the premises of the Customer at all reasonable hours
for obtaining meter readings, for turning on or
shutting off the flow of water, for inspecting,
removing, repairing or protecting from abuse or
any of the property of the Company installed onpremises. Access shall be granted at all times
emergency purposes.
fraud
thefor
No one, except an authori zed agent of the Company, shall
tamper wi th, interfere wi th, make repairs,
connections or replacements of or to any of the
Company s property.
Whenever an applicant desires service of a character for
which there is no available service classification, a
contract may be executed in lieu of a tariff. Any
such contract is subj ect to the approval of the Idaho
Public Utilities Commission.
The Customer is held responsible for any violation of
these Rules and Regulations even though the breach
commi tted by someone employed ei ther directly, or
indirectly, by the customer.
Copies of the Company I s rates and rules summary of
regulations will be available at utility I s office
wi II be provided to customers upon commencement of
service and, will be provided to customers annually
in accordance with Utility Customer Relations Rules
(UCRR) and Utility Customer Information Rules (UCIR)
2004 Effecti ve 2004
I ssued by TERRA GRANDE WATER
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