HomeMy WebLinkAboutCANCELLED_Stoneridge Water Co.pdf Stoneridge Water Company
P.O. Box 298, Blanchard, ID 83804
Phone: (208) 437-2180 Fax: (208) 437-2181
Summary of Rules
To Our Water Customers:
This is a summary of the rules for service for all Stoneridge Water Company customers as
determined by the Idaho Public Utilities Commission (IPUC). These rules cover the rights
and responsibilities of the Customer and the Utility. Please review the new approved rate
schedule under “Notification and Billing.”
If you have any questions concerning this information please contact us or you can directly
contact the IPUC, P.O. Box 83720, Boise, ID 83720-0074, 1-800-432-0369.
TERMINATION WITH PRIOR NOTICE
With proper customer notice Stoneridge Water Company may deny or terminate water service
for one of the following reasons:
1. Non-payment of a past due bill or payment of a past due bill with an NSF check.
2. Failure to honor the terms of a payment arrangement.
3. Obtaining service by false identity.
4. Refusing to allow access to the water meter shut-off valve.
5. Willfully wasting service through improper equipment or otherwise.
6. Failure to apply for service.
TERMINATION WITHOUT PRIOR NOTICE
Stoneridge Water Company may deny or terminate water service without notice for one of the
following reasons:
1. A situation exists that is immediately dangerous to life, physical safety or
property.
2. To prevent a violation of federal, state or local safety or health codes.
3. Service is obtained, diverted or used without the authorization of Stoneridge
Water Company.
4. Stoneridge Water Company has diligently attempted to notify you of termination
and has been unable to contact you.
5. If ordered by any court, The Commission or any other duly authorized public
authority.
NOTIFICATION AND BILLING
1. Meters will be read on the first business day of each month (weather providing). Bills
will be sent out by the 10th with payment due by the 25th of each month. The basic
monthly fee is determined by meter size and is as follows:
a.) 0.75” - $24.00 per month; 1.00” - $42.67 per month; 1.50” - $96.00 per
month; 2.00” - $170.67 per month; 2.50” - $266.67 per month; 3.00” -
$384.00 per month; 4.00” - $682.67 per month; and 6.00” - $1,536.00 per
month. The commodity charge is $0.79/1,000 gallons, with the exception of
the Golf Course whose charge is $0.71/1,000 gallons. This reflects a 10%
discount because of its interruptible, off-peak usage capabilities.
b.) In addition, Happy Valley Ranchos Water Customers and other customers
connected to that part of the water system shall pay a surcharge of $16.83 per
month for loan costs.
2. A billing will be considered past due (60) days after the billing date. A written Initial
Notice must be mailed at least (7) seven days before the proposed termination date.
A written Final Notice will be mailed on the expiration date of the Initial Notice.
There will be a Grace Period of (7) seven days after the Final Notice has been mailed.
3. At least (24) twenty-four hours before the service is terminated a notice will be left at
the property advising you of the steps needed to have services restored.
4. When the (24) twenty-four hour period has ended another attempt will be made to
contact you in person or by telephone before service is terminated.
5. Only a (24) twenty-four hour notice is required if you do not make an initial payment
according to the payment arrangement or the initial payment is not honored by the
bank.
PAYMENT ARRANGEMENTS AND SPECIAL CIRCUMSTANCES
If you cannot pay your billing in full or you receive a notice of termination, please call our office
at (208) 437-2180. Payment arrangements can be made to avoid termination of service. If you
cannot pay your bill and a member of your household is seriously ill or there is a medical
emergency, Stoneridge Water Company will postpone termination of service for (30) thirty days.
A written certification is required from a licensed physician or public health official stating the
name of the person who is ill, and the name, title and signature of the person certifying the
serious illness or medical emergency.
COMPLAINT PROCEDURES
If at any time you have a complaint concerning the termination of service, policies and practices
or any other matter regarding our service please contact Stoneridge Water Company, in person,
by telephone or in writing. Your complaint will be investigated promptly and thoroughly. You
will be notified orally or in writing the results of the investigation and we will make every effort
to resolve the complaint. If you are dissatisfied with the proposed resolution of your complaint,
you may ask the IPUC to review the matter. Your request may be done orally or in writing.
Your service will not be disconnected while the complaint is being investigated by the utility or
the IPUC.
RESTRICTION OF TERMINATION OF SERVICE
Service will not be disconnected on Friday after 12:00 noon or on a Saturday, Sunday, Legal
Holidays recognized by the state of Idaho, or after 12:00 noon on any day immediately before
any legal holiday. Service will only be terminated between the hours of 8:00am and 4:00pm.
The employee sent to the premises to terminate service will identify himself/herself to you and
state the purpose of the visit. This person is authorized to accept payment in full.
HOOK-UP
The company reserves the right to deny hook-ups during the winter months due to adverse
weather conditions. New hook-ups will be scheduled as soon as weather conditions permit.
HOOK-UP CHARGES AND MONTHLY FEES
A one time hook-up charge of $1,200.00 will be paid in advance for any new service hook-up.
The extra costs of any out-of-the-ordinary circumstances requiring additional equipment or
special construction techniques involved in the installation of a new service connection will be
agreed to in advance and put into writing by the customer and the company. Only one residence
per hook-up is allowed. Any irrigation usage will now be metered. The monthly rate is as
appears on Page One under “Notification and Billing”. Payment is due by the 25th of the month,
bills will be considered delinquent by the 30th of the month. Arrangements can be made to pay
in advance monthly, quarterly, semi-annually or annually.
RECONNECTION FEE
If water service is terminated, the balance in full, plus a reconnect fee of $18.50 (during office
hours) or $33.50 (after hours) is due if reconnection is done within 30-days. After 30-days the
reconnect fee is as follows:
METER SIZE: RECONNECT FEE AFTER 30-DAYS:
0.75 $65.00
1.00 $116.00
1.50 $260.00
2.00 $462.00
2.50 $722.00
3.00 $1,040.00
4.00 $1,849.00
6.00 $4,160.00
NO ONE EXCEPT AN AUTHORIZED AGENT OF THE COMPANY SHALL TAMPER
WITH COMPANY’S LOCKING VALVE AND METER.
Tariff No. Page I.P.U.C. No. Canceling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
ALL WATER CUSTOMERS
Meter Size Minimum Commodity Reconnection
(inches) Monthly Charge Charge For
Customer Disconnection
Charge Over 30-Days
0.75 $24.00 $0.79/1,000 g. $65.00
1.00 $42.67 $0.79/1,000 g. $116.00
1.50 $96.00 $0.79/1,000 g. $260.00
2.00 $170.67 $0.79/1,000 g. $462.00
2.50 $266.67 $0.79/1,000 g. $722.00
3.00 $384.00 $0.79/1,000 g. $1,040.00
4.00 $682.67 $0.79/1,000 g. $1,849.00
6.00 $1,536.00 $0.79/1,000 g. $4,160.00
*The Golf Course’s commodity charge is $0.71/1,000
gallons, reflecting a 10% discount because of its
interruptible, off-peak usage capabilities.
HAPPY VALLEY RANCHOS WATER CUSTOMERS
Customers served by that portion of the system receiving
water from the StoneRidge Booster station shall pay an
additional surcharge of $16.83 per month.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No.
I.P.U.C. No.
Canceling
Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
NON-RECURRING CHARGES
Re-Connect Fees:
Disconnected for 30 days or less:
During Office Hours $ 18.50
After Office Hours $ 33.50
Re-Connect Fees:
Disconnected for 31 days or more:
Meter Size:
0.75 $65.00
1.00 $116.00
1.50 $260.00
2.00 $462.00
2.50 $722.00
3.00 $1,040.00
4.00 $1,849.00
6.00 $4,160.00
Hookup Charge: $1,200.00
A non-refundable hook-up fee of $1,200.00 for each
new water service connection
IPUC No.30342 Effective July 2, 2007
Issued by
Dean Allara
By
Title
CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 1
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) GENERAL RULES & REGULATIONS
FOR SMALL WATER UTILITIES
1. GENERAL
l.l The Customer, in receiving water service, and the
Company, in providing water service, both agree to
abide by these Rules and Regulations.
1.2 In the event that there is a conflict between the
Company's Rules and Regulations and the Rules and
Regulations Governing Customer Relations of Gas,
Electric, and Water Public Utilities under the
Jurisdiction of the Idaho Public Utilities
Commission, the Rules and Regulations of the
Commission shall take precedence unless an exception
has been granted.
1.3 Any additions, deletions or modifications to these
General Rules and Regulations are to be made in the
"Special Provisions" section attached as Attachment
1. Any such changes are subject to approval by the
Commission prior to becoming effective.
1.4 Ownership of system, all water mains, valves
fittings, hydrants and other appurtenances, except
“Customer Service Lines”, as defined shall be the
property of StoneRidge Utility herein referred to as
the “Company”.
1.5 StoneRidge Utility shall not be liable for damage
resulting from the interruption in service or from
the lack of service. Temporary suspension of service
by StoneRidge Utility for improvements and repairs
will be necessary occasionally, whenever possible,
and when time permits. All customers affected will
be notified prior to shut downs.
IPUC No.30342 Effective July 2, 2007 Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 2
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
2. DEFINITIONS
2.1 Billing Period – the period of time between bills
from the Company for normal services rendered.
2.2 Commission – Idaho Public Utilities Commission.
2.3 Commodity Charge – recurring charge based only on
the quantity of water used.
2.4 Company – Water Company
2.4.1 Connection or Hook-Up Fee – One time connection to
the utility’s supply line consisting of a meter set
with a water meter and an isolation valve on the
customer’s side of the meter.
Said meter and valve and the operation of such are
the responsibility of the utility company.
2.5 Contribution in Aid of Construction - non-recurring
charge paid by a Customer or Developer to help defray
the cost of system expansion.
2.6 Customer - a person, business or government agency
responsible for paying bills and complying with the
rules and regulations of the company.
2.7 Customer Charge - minimum recurring charge that does
not include any water.
2.8 Fixed Rate - a recurring charge of a fixed amount,
usually in an unmetered system.
2.9 Franchise Tax - tax imposed on a Company by a
governmental entity for the privilege of doing
business within its boundaries.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 3
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) 2.10 Non-recurring Charges – charges that are not assessed
each billing period.
2.11 Quality – StoneRidge Utility will exercise reasonable
diligence to supply safe and potable water at all
times.
2.12 Premises – a Customer’s property including out
buildings which are normally located on one lot or
parcel of ground.
2.13 Rate Structure - a schedule of all recurring and
non-recurring charges of the company.
2.14 Reconnection Fee - charge paid by a Customer to the
Company to restore service after its disconnection.
2.15 Recurring Charges - charges that are assessed each
billing period.
2.16 Services Classification – The service classification
shall be Residential, Condominium/Townhome,
Commercial, Golf and Resort.
(A)Residential – Residential services shall consist of
all services for domestic purposes, single family
residential uses. Each dwelling unit shall be on an
individual lot, have a water meter and be billed as
one residential customer per the tariff amount for
residential customer. This classification is
associated with lots that are platted for single
ownership and receive an individual monthly statement.
Under new construction these services are run thru a
¾ inch water meter to allow for domestic water and
average yard irrigation. There are some services
installed prior to 2001 wherein meters larger than ¾
inch were installed but have always been billed as a
residential service.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 4
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) (B) Condominium/Townhome/Motor Coach/Timeshare –
Condominium/Townhome/Motor Coach/Timeshare services
shall consist of all services for domestic purposes,
single family residential uses. Each dwelling unit
within a condominium, townhome, timeshare or motor
coach site shall have an individual water meter or
master meter and be billed as one residential
customer per the tariff amount established for
residential customers. This classification is
associated with lots or units under single ownership
but managed by an association. One monthly
statement reflecting the capacity of the connection
to serve the customer based on meter size will be
sent to the respective association. Services
serving these are run thru meters that vary from ¾
inch in the VineYard Townhomes to 6-inch meters in
the Motor Coach Village. Meters are sized depending
on the number of lots or units, amount of common
area to be served and/or type of fire flows that are
being served.
Currently we have the Fairway Meadows Condominiums
(3/4 inch meters for individual units and 1-1/2 inch
meters per 4-unit buildings)receives and pays the
monthly statement which reflects the base fees for all
meters plus consumption which includes common areas
(yard irrigation). The VineYard Townhomes (3/4 inch
meters per unit) receives and pays the monthly
statement which reflects the base fees for 24 units
plus consumption which includes common areas (yard
irrigation). The Motor Coach Village(one common 6-
inch meter) receives and pays the monthly statement
which reflects the capacity of the connection to
serve the customer based on meter size plus
consumption which includes common areas (yard
irrigation.)
IPUC No.30342
Effective
July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 5
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
The Timeshare Resort currently receives and pays the
monthly statement which reflects the base fees for 6
meters serving 5 buildings (1-1/2-inch meters feed
each building) and an irrigation system. Three of
these buildings have residential living units. The
4th building has residential living units plus all
the offices, housekeeping and maintenance. The 5th
building has recreational facilities (including
pool), laundry facilities and restaurant. They also
have a 2-inch meter that provides for irrigation of
a park and restroom facilities.
(C) Commercial – Commercial services shall consist
of those services where water is used for commercial
services such as businesses, restaurants,
recreational facilities, either stand alone or
associated with condominium, townhome, motor coach
or timeshare developments. Golf shops, day care,
schools, recreational vehicle sites or other uses
not associated with uses defined herein. Each use
shall have a water meter sized for the anticipated
use and be billed as a commercial customer per the
tariff. The fixed tariff amount associated with
commercial services shall be determined based on the
capacity of the connection to serve the customer
based on meter size. This classification is
associated with specific commercial uses such as
Golf Pro Shop/Grill Restaurant, Event Center,
Recreation Center or other uses not herein
classified and receives an individual monthly
statement.
(D) Irrigation – Irrigation services shall consist
of those services where water is used for golf
course maintenance. Golf course play, parks, common
areas or any other uses associated with outside
facilities not directly related to a
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 6
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) residential service. Water shall be supplied on a
daily basis with no firm commitment for delivery at a
given time. Water shall be made available on as
available basis. Each use shall have a water meter
sized for the anticipated use and be billed as an
irrigation customer per the tariff. This
classification is currently associated with the golf
course (6-inch meter feeds the golf course storage
pond) and receives an individual monthly statement.
The irrigation service is the only service on the
water system that acts as a reserve. If there is an
emergency wherein additional water is needed the golf
service can be discontinued and not impact golf
operations. No other service on the water system can
be discontinued without impacting their operations.
(E) Standby Fire – Standby fire service shall consist
of those services where water is available or used
for fire protection only. Currently there are no
standby fire services.
(F) Special Contracts – When the applicant’s
requirements for water are unusual or large, such as
an independent water system, or necessitate
considerable special or reserve equipment or
capacity, StoneRidge Utility reserves the right to
make a special contract, the provisions of which are
different from, and have exceptions to, the regularly
published water rates and rules. This special
contract shall be in writing, signed by the applicant
and approved by StoneRidge Utility and the IPUC.
(G) Resale of water – Resale of water shall be
permitted only under special contract, in writing,
between StoneRidge Utility and the persons, parties
or corporations selling the water.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 7
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) (H) Service Preference – In case of shortage of
supply, StoneRidge Utility reserves the right to give
preference in the matter of furnishing services to:
first, residential customers and second, interests of
StoneRidge Utility from the standing of public
conveniences or necessity.
Supply – StoneRidge Utility will exercise reasonable
diligence and care to deliver a continuous and
sufficient supply of water to the customer at a
reasonable pressure and to avoid, so far as
reasonably possible, and any shortage or
interruption in delivery.
2.17 Tariff – Rate schedules and Rules and Regulations
which govern the Company’s service.
2.18 Irrigation Charges – Irrigation services may be
discontinued, disconnected or regulated by the
utility company if determined necessary for the
utility company to insure water availability for the
residential, timeshare and commercial users.
3. SERVICE FOR NEW CUSTOMERS
3.1 The Company shall furnish service to applicants within
its service area under the jurisdiction of the Idaho
Public Utilities Commission in accordance with rates
and Rules and Regulations approved by the Commission.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 8
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) 3.2 Applicants for water service SHALL be required to
sign a standard form of service application that has
been reviewed and approved by the Commission.
3.3 Company shall not be obligated to provide service at a
service location until any required deposit or
guarantee of payment has been received by the Company
in accordance with the “Rules and Regulations
Governing Customer Relations of Water Public Utilities
under the Jurisdiction of the Idaho Public Utilities
Commission” attached and referred to herein as Utility
Customer Relations Rules (UCRR).
3.4 Special contracts may be required where large
investments in special facilities are necessary to
provide the requested service. The Company may
require contribution toward such investment and
establish such minimum charges as are deemed
necessary. All such contracts are subject to the
approval of the Commission.
3.5 The Company reserves the right to place limitations on
the amount and character of water service it will
supply and to refuse service to new Customers if, in
its opinion:
(a) The Company is required to refuse or limit
service by regulatory authorities having
jurisdiction over the Company.
(b) The requested service installation is of larger
size than is necessary to properly serve the
premises.
(c) The permanency of the building, structure, or
institution requested to be served is such that
the Company's investment in such service is
jeopardized.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 9
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
(d) The depth of the Customer’s service line is less
than the minimum depth required for frost
protection.
(e) The Customer's proposed service, main or other
appurtenance does not conform to good engineering
design or meet the standard specifications of the
Company.
(f) The Customer refuses to agree to abide by the Rules
and Regulations of the Company.
3.6 If the Company denies service to a potential
Customer for any reason, it will immediately
provide the applicant with a written explanation
of its decision in accordance with UCRR.
4. DEPOSITS
4.1 Rules and Regulations regarding deposits to guarantee
payment of bills can be found in Rules 101-109 UCRR.
5. RATES
5.1 Rates charged for water service and supply shall be
those published in the Company's tariff and approved
by the Idaho Public Utilities Commission.
6. BILLING AND PAYMENT
6.1 All Customers will be billed on a regular basis as
identified on the applicable rate schedule.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 10
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
6.2 If the system is metered, the Company shall try to
read the meters prior to each billing unless
specified differently on the applicable rate
schedule, or weather related, emergency issues take
precedence. If the Company's meter reader is unable
to gain access to the premises to read the meter, or
in the event the meter fails to register, the Company
may estimate the Customer's water consumption for the
current billing period based on known consumption for
a prior similar period or average of several periods.
Subsequent readings will automatically adjust for
differences between estimated and actual. Estimated
bills shall carry appropriate notice to that effect.
6.3 All bills shall clearly indicate the balance due and
shall be due and payable no less than 15 days after
the date rendered. All bills not paid by due date
shall be considered delinquent and service may be
disconnected subject to the provisions of UCRR.
6.4 The minimum bill or customer charge, pro-rated for
the days of service actually provided, shall apply
when service is provided for less than one month.
6.5 Owners of premises with one or more condominiums,
buildings, stores, apartments or any other divisions
of like or similar character, all of which are served
from one (1) service connection are responsible for
the entire water charges. If the owner desires to
cease being responsible for water bills for such
places and desires that the occupant of each division
shall be responsible for her or her respective bill,
such transfer of responsibility will not be accepted
or recognized by the Company until the plumbing
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 11
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
arrangements of the building or premises are so
changed by the owner or his or her agent as to permit
the Company, to its satisfaction, to serve each
division or occupant separately from the other
occupants in the same building.
6.6 Accounts will be continued and water bills rendered
regularly until the Company has been duly notified to
discontinue service.
7. METERING
7.1 Meters will be installed by the Company near the
Customer's property line or at any other reasonable
location on the Customer's premises that is mutually
agreed upon.
7.2 The Company's representative shall be given access to
the Customer's premises at all reasonable hours for
the purpose of obtaining meter readings, making
repairs or winterizing.
7.3 The Company is responsible for the maintenance of its
metering equipment. Meters are considered to be
sufficiently accurate if tests indicate that meter
accuracy is within +/- 2 percent. When for any
reason a meter fails to register within these limits
of accuracy, the Customer's use of water will be
estimated on the basis of available data and charges
will be adjusted accordingly. Corrected bills will
then be sent out to the customer and additional
payment or refund arrangements made in accordance
with UCRR.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 12
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
7.4 The Company reserves the right to test and/or replace
any meter. The Company will test the Customer's
meter. If the test indicates that the meter
over-registers by more than 2 percent, it will be
replaced with an accurate meter at no cost to the
Customer.
7.5 At the Company's discretion, unmetered Customers may
be converted to metered service if such transition
occurs in a planned, systematic manner without
unreasonable discriminations and if the Company has
an approved metered rate.
7.6 The Company shall have the right to set meters or
other devices without notice to the Customer for the
detection and prevention of fraud or water leakage.
7.7 In any building where the meter is to be installed in
the basement, the incoming water pipe must enter the
basement at least sixteen (16) inches from the riser
in order that a meter can be set in a horizontal
position in the basement. All pipes to the
different parts of the building or grounds must lead
from the riser at least one (1) foot above the elbow.
IPUC No.30342
Effective
July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. Page 13
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
8. CUSTOMER PLUMBING AND APPLIANCES
8.1 All plumbing, piping, fixtures and appliances on the
Customer's side of the service connection shall be
installed and maintained under the responsibility and
at the expense of the Customer or owner of the
premises.
8.2 The plumbing, piping, fixtures and appliances shall
be maintained in conformity with all municipal, state
and federal requirements. The nature and condition
of this plumbing, piping and equipment shall be such
as not to endanger life or property, interfere with
service to other Customers or permit those with
metered services to divert system water without meter
registration.
8.3 A stop-and-waste valve must be installed by Customer
on the customer’s side of the meter place always
accessible and so located as to permit shutting off
the water by the customer for the entire premises
with the least possible delay. A stop-and-lock
valve will be installed on the company’s side of the
water meter as part of the water meter installation.
Shutting off said valve or water meter is prohibited
by anyone other than an authorized agent of the
Utility Company.
8.4 All persons having boilers, water tanks or other
equipment supplied by direct pressure from the
Company's mains should install a pressure relief
valve, or other device to serve the same purpose, so
as to prevent excess pressure from forcing hot water
and/or steam back into the water meter and mains of
the Company. All damage to the Company's property
resulting from failure to properly equip Customer
plumbing with a relief valve shall be billed to the
Customer.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 14
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
8.5 The Company is not obligated to perform any service
whatever in locating leaks or other trouble with the
customer's piping.
8.6 No other water supply of any source shall be
connected to the customer’s system. The company may
require an approved backflow device be installed at
the service connection or another location to prevent
contamination of the company’s water supply, if
determined necessary by the Company. The cost of
installation and maintenance of a backflow device
shall be the responsibility of the customer.
8.7 Property owners will not be allowed to connect the
water service of different properties together.
8.8 All of the Customer's service pipes and fixtures must
be kept in repair and protected from freezing at his
or her expense. When there are leaking or defective
pipes or fixtures, the water may be turned off at the
option of the Company until the proper repairs are
made.
9. INSTALLATION OF SERVICE CONNECTIONS
9.1 The service connection is the property of the Company
and as such, the Company is responsible for its
installation and maintenance. It consists of piping,
curbstop and valve or meter box and a meter, if the
system is metered. The service connection transmits
water from the Company's water main to a valve or
meter box generally located near the Customer's
property line. All piping, valves or appliances
beyond this point are the property and responsibility
of the Customer.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 15
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
9.2 The Company reserves the right to designate the size
and location of the service line, curbstop, meter (if
applicable) and meter or valve box and the amount of
space which must be left unobstructed for the
installation and future maintenance and operation
thereof.
9.3 All costs for installation of service connections
will be paid prior to installation. Fees and
completed applications shall be submitted to the
Utility Company a minimum of 30-days prior to the
requested installation. At the Company’s option it
may elect to accept other payment arrangements. Fees
and applications must be accompanied by an approved
building location or building permit issued by Bonner
County.
9.4 The extra costs of any out-of-the-ordinary
circumstances requiring additional equipment or
special construction techniques involved in the
installation of a service connection will be agreed
to in advance by the Customer and the Company. The
cost for any additional services, work or parts
except those associated with the installation of a
stop-and-waste valve and ¾ inch water meter shall be
the responsibility of the customer.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 16
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
10. REPLACEMENT OR ENLARGEMENT OF SERVICE CONNECTION
10.1 Unless otherwise provided herein, the Company shall
replace or enlarge service connections at its own
expense, as follows:
(a) Whenever it is necessary to change the location
of any service connection due to relocation or
abandonment of the Company's mains; and
(b) For commercial or industrial services where the
type or volume of use has changed and the
enlargement will result in sufficient increase
in annual revenue to justify the enlargement.
10.2 The relocation, enlargement or reduction of service
connections for the convenience of the Customer will
be at the expense of the Customer. Prior to such
relocation, enlargement or reduction, the Customer
will deposit the estimated cost thereof with the
Company. Within fifteen (15) days a refund will be
made to the Customer in the amount by which the
estimated cost exceeds the actual cost. The amount
by which the actual cost exceeds the estimated cost
shall be due and payable within fifteen (15) days
after billing for such deficiency.
10.3 Enlargement of any service connection will be made
only after such time as the Customer's plumbing
inside his or her premises shall have been enlarged
sufficiently to accommodate the additional capacity.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 17
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
11. DISCONNECTION AND RECONNECTION OF SERVICE
11.1 When a Customer desires to discontinue service he
shall give notice to the Company at least two (2)
days in advance and shall be responsible for all
water consumed for the two (2) days after the date of
such notice.
11.2 The Company may discontinue a Customer's service on
an involuntary basis only in accordance with UCRR.
11.3 When it becomes necessary for the Company to
involuntarily discontinue water service to a
Customer, service will be reconnected only after all
bills for service then due have been paid or
satisfactory payment arrangements have been made.
11.4 A reconnection fee will be charged each time a
Customer is disconnected, either voluntarily or
involuntarily, and reconnected at the same premises.
The reconnection fee shall be paid before service is
restored. Reconnection fees will not be charged for
any situation or circumstance in which the Customers
water supply is disconnected by the Company for its
convenience.
11.5 The Company reserves the right at any time, upon
notice, to shut off the water for maintenance,
expansion or change of customer location, ownership
and, in emergencies, may do so without notice. The
Company shall at all times use reasonable diligence
and care to prevent interruption of said water
service.
11.6 Except in the case of an emergency, no one, except an
authorized Company representative, is allowed to
turn-on or turn-off the water on the Company's side
of the service connection.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 18
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp)
12. EXTENSION OF WATER MAINS
12.1 The extension of system water mains for the purpose
of providing new service shall be done on a time and
material basis.
13. MISCELLANEOUS
13.1 No Customer shall permit any person from another
premises to take water from his or her water service
at any time.
13.2 No person acting either on his or her own behalf or
an agent of any person, firm, corporation or
municipality, not authorized by the Company, shall
take any water from any fire hydrant on the Company's
system except in the case of an emergency or unless
authorized by the Company.
13.3 No person shall place upon or about any hydrant,
gate, box, meter, meter box or other property of the
Company, any building material or other substance so
as to prevent free access at all times to the same.
13.4 Service will be maintained to domestic Customers on a
preferential basis. Delivery of water under all
schedules may be restricted, interrupted or curtailed
at the discretion of the Company in case of shortage
or threatened shortage of water or as requested by
outside Agencies.
13.5 No rate contract or application is assignable from
one user to another, except upon agreement of all
parties concerned and a reconnect fee paid in full.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 19
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) 13.6 The representative of the Company shall be given
access to the premises of the Customer at all
reasonable hours for obtaining meter readings, for
turning on or shutting off the flow of water, for
inspecting, removing, repairing or protecting from
abuse or fraud any of the property of the Company
installed on the premises. Access shall be granted
at all times for emergency purposes.
13.7 No one, except an authorized agent of the Company,
shall tamper with, interfere with, make repairs,
connections or replacements of or to any of the
Company's property including performing a
disconnection and/or reconnection.
13.8 Whenever an applicant desires service of a character
for which there is no available service
classification, a contract may be executed in lieu of
a tariff. Any such contract is subject to the
approval of the Idaho Public Utilities Commission.
13.9 The Customer is held responsible for any violation of
these Rules and Regulations even though the breach is
committed by someone employed either directly, or
indirectly, by the customer.
13.10 Copies of the Company's rates and rules summary of
regulations will be available at utility's office,
will be provided to customers upon commencement of
service, and, will be provided to customers annually
in accordance with Utility Customer Relations Rules
(UCRR) and Utility Customer Information Rules (UCIR).
IPUC No.30342
Effective
July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary
Tariff No. 1 Page 20
I.P.U.C. No. Cancelling Name of Utility
CDS STONERIDGE ASSOCIATES-LAND, LC
DBA STONERIDGE WATER COMPANY
(Approval Stamp) 13.11 Where a Homeowner’s Association is put in place to
govern the operations of a multiple number of units
and the Homeowner’s Associations choose to collect
dues to pay for utilities, the Utility Company may
submit one billing to the Association which shall
include customer charges equivalent to the number of
units within the Association and commodity charge
equivalent to the number of units within the
association plus any commodity charge that may be
assessed to cover common area water usages.
IPUC No.30342 Effective July 2, 2007
Issued by Dean Allara By Title CEO
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
July 9, 2007 July 2, 2007
Per O.N. 30342
Jean D. Jewell Secretary