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HomeMy WebLinkAbout2016Annual Report.pdfffi-I/ AAilY{IAL REPORT OF AME t?tuf TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDED 2016 ANNUAL REPORT FOR WATER UTILITIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING 31-Dec-16 COMPANY INFORMATION 1 Give full name of utility 2 Date of Organization 3 Organized under the laws of the state of 4 Address of Principal Office (number & street) 5 P.O. Box (if applicable) 6 City 7 State 8 Zip Code 9 Organization (proprietor, partnership, corp.) 10 Towns, Counties served City State CDS Stoneridge Utilities, LLC Apr-O1 Utah 5295 Commerce Drive, Suite 175 Murray Utah 84107 partnership Stoneridge Resort and Golf Course Community ldaho 11 Are there any affiliated companies?yes lf yes, attach a list with names, addresses & descriptions. Explain any services provided to the utility. 12 Contact lnformation Name President (Owner) Vice President Secretary GeneralManager Complaints or Billing Engineering Emergency Service Accounting 13 Were any water systems acquired during the year or any additions/deletions made to the service area during the year? lf yes, attach a list with names, addresses & descriptions. Explain any services provided to the utility. 14 Where are the Company's books and records kept? Street Address 5295 Commerce Drive, Suite 175 Dean Allara Brad Hansen Brad Hansen Brad Hansen Keith Rusho Kevin Anderson Phone No 437-3148 437-3148 437-3'.t48 437-3148 437-3148 801 939 No Murray Utah 84107 Rev 3/02 Zip Page 1 NAME:CDS Stoneridoe Utilities, LLC COMPANY INFORMATION (Cont.) Forthe Year Ended 31-Dec-16 15 ls the system operated or maintained under a service contract? 16 lf yes: With whom is the contract? When does the contract expire? What services and rates are included? No 17 ls water purchased for resale through the system?No 18 lf yes Name of Organization Name of owner or operator Mailing Address City State zip Gallons/CCF $Amount Water Purchased 19 Has any system(s) been disapproved by the ldaho Division of Environmental Quality? If yes, attach full explanation 20 Has the ldaho Division of Environmental Quality recommended any improvements? No No !f yes, attach full explanation See letters and responses attached 21 Number of Complaints received during year concerning: Quality of Service High Bills Disconnection 22 Number of Customers involuntarily disconnected 23 Date customers last received a copy of the Summary of Rules required by IDAPA 31.21.01.701? Attach a copy of the Summary * All customers receive a copy also 24 Did significant additions or retirements from the Plant Accounts occur during the year? No lf yes, attach full explanation and an updated system map 1 0 0 0 2016 Rev 3/02 Page2 NAME ACCT # Utilities, LLC REVENUE & EXPENSE DETAIL Forthe Year Ended 31-Dec-16 DESCRIPTION 1 2 3 4 5 6 7 8 4OO REVENUES 460 Unmetered Water Revenue 461.1 Metered Sales - Residential 461.2 Metered Sales - Commercial, lndustrial 462 Fire Protection Revenue 464 Other Water Sales Revenue 465 lrrigation Sales Revenue 466 Sales for Resale 400 Total Revenue (Add Lines 1 - 7) (also enter result on Page 4, line 1) * DEQ Fees Billed separately to customers ** Hookup or Connection Fees Collected ***Commission Approved Surcharges Collected 401 OPERATING EXPENSES Labor - Operation & Maintenance Labor - Customer Accounts Labor - Administrative & General Salaries, Officers & Directors Employee Pensions & Benefits Purchased Water Purchased Power & Fuel for Power Chemicals Materials & Supplies - Operation & Maint. Materials & Supplies - Administrative & General Contract Services - Professional Contract Services - Water Testing Contract Services - Other Rentals - Property & Equipment Transportation Expense lnsurance Advertising Rate Case Expense (Amortization) Regulatory Comm. Exp. (Other except taxes) Bad Debt Expense Miscellaneous 130,431 22,942 15,571 40,886 209,830 Booked to Acct # 15,571 Booked to Acct #323200 Booked to Acct # 16,691 9,028 6,213 12,880 484 1 1,555 3,808 12 971 3 1 2 0 9 10 11 1 12 13 't4 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 601.1-6 601.7 601.8 603 604 610 615-16 618 620.1-6 620.7-8 631-34 635 636 641-42 650 656-59 660 666 667 670 675 7621 1 2 3 5 4 I 0 4 6 7041 2,238 0 1 Total Operating Expenses (Add lines 12 - 32, also enter on Pg 4, Iine 2) Rev 3/02 Page 3 375 80,708 Name: ACCT #DESCRIPTION CDS Stoneridge Utilities, LLC INCOME STATEMENT For Year Ended 1213112016 1 Revenue (From Page 3, line 8) 2 Operating Expenses (From Page 3, line 33) 3 403 Depreciation Expense 4 406 Amortization, Utility Plant Aquisition Adj. 5 407 Amortization Exp. - Other 6 408.10 Regulatory Fees (PUC) 7 408.11 Property Taxes 8 408.12 PayrollTaxes 9A 408.13 Other Taxes (list) DEQ Fees 9B 9C 9D 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 209 830 80 708 38 058 662 11 123,828 7 948 409.1 0 409.11 410.10 410.11 411 412 Federal lncome Taxes State lncome Taxes Provision for Deferred lncome Tax - Federal Provision for Deferred lncome Tax - State Provision for Deferred Utility lncome Tax Credits lnvestment Tax Credits - Utility Total Expenses from operations before interest (add lines 2-15) lncome From Utility Plant Leased to Others Gains (Losses) From Disposition of Utility Plant Net Operating lncome (Add lines 1, 17 &18 less line 16) Revenues, Merchandizing Jobbing and Contract Work Expenses, Merchandizing, Jobbing & Contracts lnterest & Dividend lncome Allowance for Funds used During Construction Miscellaneous Non-Utility lncome Miscellaneous Non-Utility Expense Other Taxes, Non-Utility Operations lncome Taxes, Non-Utility Operations Net Non-Utility lncome (Add lines 20,22,23 & 24 less lines 21 ,25,26, &27) Gross Income (add lines 19 & 28) lnterest Exp. on Long-Term Debt Other lnterest Charges NET INCOME (Line 29 less lines 30 & 31) (Also Enter on Pg 9, Line 2) 131 ,206 413 414 78,624 415 416 419 420 421 426 408.20 409-20 427.3 427.5 78,624 919 72,706 Rev 3/02 Page 4 Name: CDS Stoneridoe Utilities. LLC ACCOUNT 101 PLANT IN SERVICE DETAIL For Year Ended 1213'112016 1 2 3 4 5 6 7 8 I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 SUB ACCT # 301 302 303 304 305 306 307 308 309 310 311 320 330 331 333 334 335 336 339 340 341 342 343 344 345 346 347 348 Rev 3/02 DESCRIPTION Organization Franchises and Consents Land & Land Rights Structures and I mprovements Collecting & lmpounding Reservoirs Lake, River & Other lntakes Wells lnfiltration Galleries & Tunnels Supply Mains Power Generation Equipment Power Pumping Equipment Purification Systems Distribution Reservoirs & Standpipes Trans. & Distrib. Mains & Accessories Services Meters and Meter lnstallations Hydrants Backflow Prevention Devices Other Plant & Misc. Equipment Office Furniture and Equipment Transportation Equipment Stores Equipment Tools, Shop and Garage Equipment Laboratory Equipment Power Operated Equipment Communications Equipment Miscellaneous Equipment Other Tangible Property TOTAL PLANT IN SERVICE (Add lines 1-28) 768 877 238 91 383 078 289 13,823 05'l 382 121 Enter beginning & end of year totals on Pg 7, Line 1 Balance Beginning of Year Page 5 Added During Year Removed During Year Balance End of Year 768,877 91 383 5 078 289 13,823 3 1 477 217 95 95 0 Name: SUB ACCT # CDS Stoneridge Utilities, LLC ACCUMULATED DEPRECIATION ACCOUNT 108.1 DETAIL ForYear Ended 31-Dec-16 Depreciation Rate Yo Balance Beginning of Year Balance End of Year lncrease or 1 304 2 305 3 306 4 307 5 308 6 309 7 310 8 311 I 320 10 330 11 331 12 333 13 334 14 335 15 336 16 339 17 340 18 341 19 342 20 343 21 344 22 345 23 346 24 347 25 348 26 DESCRIPTION Structures and lmprovements Collecting & lmpounding Reservoirs Lake, River & Other lntakes Wells lnfiltration Galleries & Tunnels Supply Mains Power Generation Equipment Power Pumping Equipment Purification Systems Distribution Reservoirs & Standpipes Trans. & Distrib. Mains & Accessories Services Meters and Meter lnstallations Hydrants Backflow Prevention Devices Other Plant & Misc. Equipment Office Furniture and Equipment Transportation Equipment Stores Equipment Tools, Shop and Garage Equipment Laboratory Equipment Power Operated Equipment Communications Equipment Miscellaneous Equipment Other Tangible Property TOTALS (Add Lines 1 - 25) 337 2,966 4,026 126 80 467 56 058 Enter beginning & end of year totals on Pg 7, Line 7 575,803 606,140 56,287 59,253 76,415 80,441 2,400 2,526 1,516 't,596 8,867 9,334 1.062 1,1 18 722,350 760,408 Rev 3/02 Page 6 Name: ACCT # 101 102 103 105 114 1 08.1 108.2 108.3 1 10.1 110.2 115 CDS Stoneridqe Utilities, LLC BALANCE SHEET ForYear Ended 31-Dec-16 ASSETS DESCRIPTION Utility Plant in Service (From Pg 5, Line 29) Utility Plant Leased to Others Plant Held for Future Use Construction Work in Progress Utility Plant Aquisition Adjustment Subtotal (Add Lines 1 - 5) Accumulated Depreciation (From Pg 6, Line 26) Accum. Depr. - Utility Plant Lease to Others Accum. Depr. - Propefi Held for Future Use Accum. Amort. - Utility Plant in Service Accum. Amort. - Utility Plant Lease to Others Accumulated Amortization - Aquisition Adj. Net Utility Plant (Line 6 less lines 7 - 12) lnvestment in Subsidiaries Other lnvestments Total lnvestments (Add lines 14 & 15) Cash Short Term lnvestments Accts/Notes Receivable - Customers Other Receivables Receivables from Associated Companies Materials & Supplies lnventory Prepaid Expenses Unbilled (Accrued) Utility Revenue Provision for Uncollectable Accounts Total Current (Add lines 17 -24 less line 25) Unamortized Debt Discount & Expense Preliminary Survey & lnvestigation Charges Deferred Rate Case Expenses Other Deferred Charges TotalAssets (Add lines 13, 16 & 26 - 30) Balance Beginning of Year Balance End of Year lncrease or 95 95 38 058 188,808 -37 3 398 8 -962 7 75 00 962 1 2 3 4 5 6 7 I I 10 11 12 13 14 '15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 123 125 949 121 121 722,350 771 076 644 10,682 131 135 141 142 145 151 162 173 143 181 183 184 186 237,454 206,965 -30,488 949,217 949,217 760,408 1,474 16,682 0 0 18,157 Rev 3/02 Page 7 CDS utilities LLC Balance Sheet For Year Ended '12-31-16 Balance Beginning of Year Balance End of Year lncrease or 207 -13 Miscellaneous Capital Accounts 2'14 AppropriatedRetainedEarnings 215 UnappropriatedRetainedEarnings 216 Reacquired Capital Stock 7 218 Proprietary Capital 8 Total Equity Capital (Add Lines 1-5+7 less line 6) I 221-2 Bonds 223 Advances from Associated Companies 11 224 Other Long - Term Debt 12 231 Accounts Payable 13 232 Notes Payable 14 233 Accounts Payable - Associated Companies 15 235 Customer Deposits (Refundable) 16 236.11 Accrued OtherTaxes Payable 17 236.12 Accrued lncome Taxes Payable 18 236.2 Accrued Taxes - Non-Utility 19 237-40 Accrued Debt, lnterest & Dividends Payable 20 241 Misc. Current & Accrued Liabilities 21 251 Unamortized Debt Premium 22 252 Advances for Construction 23 253 Other Deferred Liabilities 24 255.1 Accumulated lnvestment Tax Credits - Utility 25 255.2 Accum. lnvestment Tax Credits - Non-Utility 26 261-5 Operating Reserves 27 271 Contributions in Aid of Construction 28 272 Accum. Amort. of Contrib. in Aid of Const. ** 29 281-3 Accumulated Deferred lncome Taxes 30 Total Liabilities (Add lines 9 - 29 31 TOTAL LIAB & CAPITAL ( Add lines I & 30) ** Only if Commission Approved 123 0 -414 447 706 -291,224 -21 518 706 525 -299 284 997 -20,903 341 677 -37 368 1,700 868 899 -54,702 337 675 18,003 123,223 -341,741 226 264,094 304,309 5,568 574,197 355,679 Rev 3/02 Page 8 Name: 1 Retained Earnings Balance @ Beginning of Year 2 Amount Added from Current Year lncome (From Pg 4, Line 32) 3 Other Credits to Account 4 Dividends Paid or Appropriated 5 Other Distributions of Retained Earnings 6 Retained Earnings Balance @ End of Year Description (Class, Par Value etc.) STATEMENT OF RETAINED EARNINGS ForYear Ended 31-Dec-16 CAPITAL STOCK DETAIL No. Shares Authorized -291,224 72 706 -218,518 7 no stock No. Shares Outstandi lnterest Paid Dividends Paid lnterest Accrued Stoneridse Utilities LLC is accounted for as a partnership DETAIL OF LONG.TERM DEBT I lnterest Rate Year-end Balance Note from rtment of EnvironmentalQ 2.00Yo 264,094 5,919 Rev 3/02 Page 9 Name:CDS Stoneridqe Utilities, LLC SYSTEM ENGINEERING DATA ForYear Ended 31-Dec-16 1 Provide an updated system map if significant changes have been made to the system during the year 2 Water Supply:Type of Treatment: (None, Chlorine Well #1 E005117 Well #1 E005118 Well#3 D0040131 nation or location Rated Capacity Total Capacity 000's Gal. Fluoride Filter etc. Usable Capacity 000's Gal. Annual Production Type of Reservoir (Elevated,Pres- urized, Gal Surface Well Well Well Water Supply Source (Well, Spring, Construction (Wood, Steel Concrete Steel Concrete 3 System Storage: nation or Location tank 114 mile west of wells tanks 1 mile west of wells tanks 1 mile west of wells (Duplicate form and attach if necessary. Asterisk facilities added this year.) 2 4 800 Chlorine 50,449 0 Chlorine back-up 600 Chlorine 63,822 315,000 315,000 Elevated 20,000 20,000 buried 12,000 12,000 buried Rev 3/02 Page 10 Name CDS Stoneridoe Utilities, LLC SYSTEM ENGINEERING DATA (continued) For Year Ended 31-Dec-16 4 Pump information for ALL system pumps, including wells and boosters. Designation or Location Rated Capacity &of Pum Pum #1 line shaft turbine ** 5 6 lf customers are metered, what was the total amount sold in peak month? Was your system designed to supply fire flows? lf Yes: What is current system rating? How many times were meters read this year? During which months? 9 How many additional customers could be served with no system improvements except a service line and meter? How many of those potential additions are vacant lots? 10 Are backbone plant additions anticipated during the coming year? lf Yes, attach an explanation of projects and anticipated costs! 11 ln what year do you anticipate that the system capacity (supply, storage or distribution) will have to be expanded? Horse Power Discharge Pressure Energy Used This Year 108 460 kwh 460 kwh '114.3 million ga 29.7 million galk .958 million galk 24.6 million 5 8 Aprilto Novemb Pum #1 line shaft turbine Pum #3 submersible ubmit pump curyes unless previously provided or unavailable. Asterisk facilities added this year Attach additional sheets if inadequate space is available on this page. lf Wells are metered: What was the totalamount pumped this year? What was the totalamount pumped during peak month? What was the total amount pumped on the peak day? yes7 8 713 500 no 125 1,000 115 0 0 0 100 600 115 Rev 3/02 Page 1 1 2024t2025 Name: Pipe Size 10" 8" 6" 4" 3" 2" 12" Metered: Residential Commercial lndustrial Flat Rate: Residential Commercial lndustrial Private Fire Protection Public Fire Protection Street Sprinkling Municipal, Other Other Water Utilities SYSTEM ENGINEERING DATA (continued) For Year Ended 31-Dec-16 FEET OF MATNS ln Use Beginning Of Year '1355' 12 45s', 11 550' 500 27 900' 250', 100' CUSTOMER STATISTICS This Year 349 15 lnstalled During Year Last Year Abandoned During Year ln Use End of Year 1 355' 12,455', 11,550', 9,500' 27,900', 100' 67110 2 2A 28 2C 3 3A 3B 3C Last Year 61 713 4 5 6 7 8 This Year 340 51,691 15 55,648 355 107,339 Rev 3/02 TOTALS (Add lines 2 through 8) Page 12 364 19 GERTIFIGATE State of{dro Ut1b, countv ot fall lnll* WE, the undersig of utility, on our oath do severally say that the foregoing report been prepared under our direction, from the original books, papers and records of said utility; that we have carefully examined same, and declare the same to be a correct statement of the business and affairs of said utility for the period covered by the report in respect to each and every matter and thing therin set forth, to the best of our knowledge, information and belief. (Chief Officer) (Officer in Charge of Accounts) Subscribed and Sworn to Before Me tnis lL aay 2ot7 NOTARY PUBLIC My Commission Expires I l'lo 'l q h ANA HALL IIOTARYPIEIfi.SWEg.UWI corurilsstotl, ct60c7 DI cotrtil. ExP. rr ir Rev 3/02 Page 13 gd k/excel/jnelsorvanulrpts^,vtrannualrpt Stoneridge Water Company P.O. Box 298, Blanchard,ID 83804 Phone: Q08) 437-2180 Fa,r: (208) 437-2181 Summarv of Rules To Our Water Customers: This is a snmmary of the rules forservice for all Stoneridge Water Company customers as detemined by the Idaho Public Utilities Commissiotr (trtuc). These rules cover the rights and responsibilities of the Customer aud the Utility. Please review the nenr approved rate schedule under "Notification and BiIIing." If you have any questions concerning this infor:nation please contact us or you can directly contact the IPUC, P.O. Box 83720,Boise,ID 83720-0074, 1-800-4324369. TERMINATION WITI{ PRIOR NOTICE Iirith proper customer notice Stoneridge Water Company may deny or terminate water service for one of the following reasons: Non-payment of a past due bill or paynent of a past due bill with an NSF check. Failue to honor the terms of apayment arangement. Obtaining service by false identity. Refusing to allow access to the water meter shut-offvalve. Willfullywasting service through improper equipment or ottrerwise. Faih:re to apply for service. TERMINATION WITHOUT PRIOR NOTICE Stoneridge Water Company may deny or terminate water service without notice for one of the following reasons: A situation exists that is imrngdialsly dangerous to life, physical safety or Foperty. To prevent a violation offederal, state or local safety or health codes. Service is obtained, diverted or used witlrout the authorization of Stoneridge Water Company. Stoneridge Water Company has diligenfly attempted to noti$ you of temrination and has been unable to contact you. ffordered by any cour! The Commission or any other duly authorized public authority. NO]IFICATION AND BILLING 1. Meters will be read on the first business day of each mqnth (weather providing). Bills will be sent out by the 10d'with paynent due by the 25th of each *onth. The basic monthly fee is detennined by meter size and is as follows: a.) 0.75" - $24.00 per month; 1.00" - $42.67 per month; 1.50" - $96.00 per month; 2.00o'- $170.67 per month; 2.50 - $266.67 per month; 3.00" - $384.00 per month; 4.00" - $682.67 per month; and 6.00" - $1,536.00 per month. The commodity charge is $0.7911,000 gallons, with the exception of the Golf Course whose charge is $0.7111,000 gallons. This reflects a 70Yo discount because of its internrptible, off-peak usage capabilities. 1. 2. J. 4. 5. 6. I 2. ? 4. 5. b.) In addition, Happy Valley Ranchos Water Customers and ottrer customers connected to that part of the water system shall pay a surcharge of $16.83 per month for loan costs. 2. A billing will be consideredpast due (60) days after the billing date. A written Initial Notice must be mailed at least (7) seven days before the proposed tennination date. A written Final Notice will be mailed on the expiration date ofthe Initial Notice. There will be aCtraoe Period of (7) seven days after the Final Notice has been mailed. 3. At least (24) twenty-four hours before the service is terminated a notice will b€ left at the property advising you of the steps needed to have services restorcd. 4. When the Q$ twenty-four hour period has ended another attempt will be made to contact you in person or by telephone before service is tenninated. 5. OnJy a (2a) twenty-four hour notice is required if you do not make au initial payment according to the payrnent arangement or the initial payment is not honored by the baok. PAYVIENT ARRA}IGEMENTS AND SPECIAL CIRCUMSTANCES If you cannot pay your billing in full or you receive a notice of termination, please call our office at (208) 437-2180. Pa5anent arrangeme,nts can be made to avoid termination of seryice. If you cannot pay your bill and a member of your household is seriously ill or there is a medical emergency, Stoneridge Water Company will postpone ternination of service for (30) thirty days. A raritten certification is required from a liceused physician or public health official stating the name of the person who is i11, and the name, title and signature of the person certifying the serious illness or medical emergency. COMPI-AINT PRO CEDI.'RES If at any time you have a cor4plaint conceming the termination of service, policies and practices or any other matter regarding our service please oontact Stoneridge 'Water Company, in person, by telephone or in writing. Your complaint will be investigated promptly and thoroughly. You will be notified orally or in writing the results of the investigation and we will make every effort to resolve the complaint. If you are dissatisfied with the proposed resolution ofyor:r complaing you may ask the IPUC to review the matter. Your request may be done orally or in writing. Your service will not be disconnected while the complaint is being investigated by the utility or the IPUC. RBSTRICTION OF TERMINATION OF SERYICE Service will not be disconnected on Friday after i2:00 noon or on a Satr:rday, Sunday, Legal Holidays recognized by the state of Idaho, or after 12:00 noon on any day irnmediately before any legal holiday. Service will only be tenninated between the hours of 8:00am and 4:00pm. The employee sent to the premises to tqrrinate service will identi$ himselflherself to you and state the purpose of the visit. This percon is authorized to accept payment in firll. HOOK-I.]P The company reserves the right to deny hook-ups duing the winter months due to adverse weather conditions. New hook-ups will be scheduled as soon as weather conditions pemrit. HOOK-UP CHARGES Ai{D MONTHLY FEES A one time hook-up charge of $1,200.00 will be paid in advance for any new service hook-up. The extra costs of any out-of-the-odinary circumstances requiring additional equipment or special constuction techniques involved in the instatlation of anew service connection will be agreed to in advance and put into writing by the customer and the company. Only one residence per hook-up is allowed. fuy inigption usag€ will now be metered. The monthlyrate is as appea$ on Page One under'tlotificalion and Billing". Paynent is due by the 25s of the month, bills will be considered tlelinquent by the 30e of the month. Arrangements can be made to pay ia advance monthly, quarterly, semi-annually or annually. RECONNECTION FEE If water service is terminated, the balance in full, plus a reconnect fee of $18.50 (during office hours) or $33.50 (after hours) is due if reconnection is done within 30-days. After 30-days the reconnect fee is as follows: METER ST7,E:RECONNECT FEE AFTER 3O-DAYS : 0.75 1.00 1.50 2,AA 2.50 3.00 4.00 6.00 $6s.00 $116.00 $260.00 $462.00 s722.00 $1,040.00 $1,849.00 $4,160.00 NO ONE EXCEPT AN AIXTHORIZEI} AGENT OF TEE COMfANY SHALL TAMPER. WTTH COMPANY'S LOCKING VALVE AND METER. g Addendum to item #11 CDS Stoneridge Parhers This entity is a major equity holder of Stoneridge Utilities, Land and Golf The ownership consists of several limited partners with Dean Allara, Chris Young, and Dan Stanger as general parfirers CDS Stoneridge Land This is a sister company of Stoneridge Utilities and is owned by CDS Stoneridge Partners CDS Stoneridge Golf This is a sister company of Stoneridge Utilities and is owned by CDS Stoneridge Parbrers These entities all have the same addresses as that of Stoneridge Utilities. Theyprovide administative, manage,me,nt and financial services to Stoneridge Utilities.