20201103Comments(6).pdf

From:PUC Consumer Comments
To:Jan Noriyuki
Subject:Notice: A comment was submitted to PUCWeb
Date:Tuesday, November 3, 2020 7:00:04 AM
The following comments were submitted via PUCWeb:
Name: Brent Wilde
Submission Time: Nov 2 2020 6:05PMEmail: [e-mail]
Telephone: [phone]Address: 3953 North Samson Place
Boise, ID 83704
Name of Utility Company: SUEZ
Case ID: SUZ-W-20-02
Comment: "I must voice my opposition to the proposed 22.3% rate increase. There must bebetter ways to manage the system and cut needless costs in order to make a reasonable return.
Key word there is "reasonable"! We've done everything we can think of to conserve, however,without access to non-potable irrigation water we are stuck having to water our lawn with
water from Suez. I wonder if it could benefit both customers like us and Suez, if the Companywould help people get irrigation water thereby freeing capacity on their existing system."
------
Name: Betty Kirby
Submission Time: Nov 2 2020 9:18PMEmail: [e-mail]
Telephone: [phone]Address: 6240 S Latigo Dr
Boise, ID 83709
Name of Utility Company: Suez
Case ID: SUZ-W-20-02
Comment: "The Suez water company does not need a rate increase of any kind. The water rateis too high now. Also customer charge is double that of the gas and electric company. They
can take some of that money to off set the cost of infrastructure costs. They have the worstcustomer service. They did not notify me in advance when they where going to fix a pipe in
the street and turn of my water for the day. They did not let me know when they had troublewith the repair and they where out front till 10pm. They left a trench and a hole around the
main in my yard for over a week before they came back and filled it in. They never told methey would resod. I replanted grass and they showed up weeks later and laid sod over my
planting. They will not take in person payments at their office at all now. Prior to that changeyou could not pay by credit card at the office. Prior to my wireless meter they would estimate
my bill quite often instead of reading the meter when the meter was not blocked by anything.The estimates are wildly high its a good thing I do not live pay check to pay check. One time
my two month meter reading was 0 for two people living in the house. I had to bring that to their attention as well. And once again I got an estimate not a reread. I do not think of all the
times I have ask for a reread of the meter they have actually done it they just estimate. They did not notify me of the upgrade of my meter to wireless I had to call to see why they where
here. My bills have been better now, however I believe I was the only one on my street to get one (I think because I was calling so often) as the Suez worker left the block and did not go to
the next house on the block. In fact I not only think the rate increase should be denied, they should be forced to speed up the installation of wireless meter for all their customers. Case
number SUZ-W-20-02"
------
From:PUC Consumer Comments
To:Jan Noriyuki
Subject:Notice: A comment was submitted to PUCWeb
Date:Tuesday, November 3, 2020 9:00:04 AM
The following comment was submitted via PUCWeb:
Name: Yvonne Ward
Submission Time: Nov 3 2020 8:40AMEmail: [e-mail]
Telephone: [phone]Address: 10844 W Dason Dr
Boise, ID 83713
Name of Utility Company: Suez Water
Case ID: SWS-W-20-02
Comment: "Please consider reducing or denying the request for an increase of 22.3% to Suez Water rates. I understand that the company has made improvements, but this is too large of an
increase for the public to absorb. They should manage their budget to CPI or another cost of living increase. These types of increases will be a hardship to homeowners and others who are
not seeing their salaries increase at the same level. Suez should do a better job of managing their costs. Thank you for the opportunity to comment. "
------
From:
To:
Subject:
Date:
Marj Petrich <[e-mail]>
Jan Noriyuki; Adam Rush
SUEZ increase
Tuesday, November 3, 2020 10:15:17 AM
Dear Commissioners:
Regarding the proposed 22.3% increase requested by SUEZ. I am appalled this would even be
considered. The Treasure Valley is slowly but surely running many of the senior residents out.
The influx of people moving to the area has raised our taxes to the extent that seniors are
struggling and the income level to qualify for tax relief is so low many seniors with any type of
retirement plan don't qualify for relief. Now a 22.3% increase?? Our social security is
scheduled for an increase of 1.3% and that is usually offset by the increase in medicare costs.
More of the costs of expanding utilities, new schools, roads and emergency services should
be placed on the developers. Yes, that would increase the cost of new housing and perhaps
slow the influx of people moving into the valley but the residents that have lived here for
years should have the peace of mind that they won't be driven out by new development and
rising costs. Please do NOT approve this increase. Thank you for your time. Marjorie Petrich
From: PUC Consumer Complaints <[e-mail]>
Sent: Tuesday, October 27, 2020 7:00 AM
To: ConsumerComplaintsWeb <[e-mail]>
Subject: Notice: A complaint was submitted to PUCWeb
The following complaint was submitted via PUCWeb:
Name: Camille Beck
Submission Time: Oct 26 2020 10:54PM
Email: [e-mail]
Telephone: [phone]
Address: 4394 W Pine Meadows Court
Eagle, ID 83616
Name of Utility Company: SUEZ
Contacted Utility: No
Comment: "Re:proposed increase in water rates Please consider number of persons in household &
usage before increasing rates. I am a widow, just struggling to stay in my home & maintain it. I've
resided here 10 years. Please consider an exemption clause for those over 75 years in age. Thank
you, Camille Beck"
------
From: PUC Consumer Complaints <[e-mail]>
Sent: Tuesday, November 3, 2020 12:00 PM
To: ConsumerComplaintsWeb <[e-mail]>
Subject: Notice: A complaint was submitted to PUCWeb
The following complaint was submitted via PUCWeb:
Name: Gary Merritt
Submission Time: Nov 3 2020 11:35AM
Email: [e-mail]
Telephone: [phone]
Address: 1374 E Rivers End Dr
Eagle, ID 83616
Name of Utility Company: Suez
Contacted Utility: No
Comment: "I read recently that Suez water is asking for a 22.3% increase in their water rates. This is
absurd! In case they have not noticed, people are hurting financially from the current pandemic.
They state that they need a 7.5% rate of return; currently we are getting less that 1% for our money
at the bank! Additionally, developers should be paying for infrastructure upgrades to handle the
growth that they create. It also astounds me that a foreign company is allowed to own a company
that controls a strategic resource in this country. Please do your job and look out for the citizens of
Idaho. "
------