20061011Comment.pdf

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From:
Sent:
To:
Cc:
Subject:
Tonya Clark
Wednesday, October 11 , 2006 7:42 AM
Jean Jewell
Gene Fadness
FW: ComplainUStatement Case Number: SPL-06-Date Filed: 08/14/2006
-----Original Message-----From: kris. kramer0 farmersinsurance. com
(mailto: kris. kramer0farmersinsurance. comJ
Sent: Friday, October 06, 2006 9: 04
To: Tonya Clark
Subj ect: Complaint/Statement Case Number: SPL-W-O 6-01 Date Filed:08/14/2006
Dear Sirs:
I have reviewed the filing and felt it necessary to address current
concerns.
As you are aware Spirit Lake East Water Company has failed to perform basic
responsibilities to provide adequate water supply to our residents by
purposely allowing the system to be so structured so as to go down during
power outages, dropping our pressure to zero on numerous occasions. For
years they have also failed to properly repair the holding tank and the
roof to adequately protect our storage source.
It wasn t until our residents spent money to have a study conducted that
they were pressed to repair the system which they have still not completelydone. As I understand the roof of the holding tank has not been
appropriately fixed. It took the water company more than a year beyond
deadlines set by the DEQ to minimally address repairs required by thatentity.
To date it is my understanding the water company has no provisions for
basic upgrades to provide adequate services to our residents. Namely many
of our residents have water pressure less than 20PSI in the summer on
regular high use periods. Residents that live in the upper elevations
along the north and northeast side of the Spirit Lake East subdivision
suffer the most.
A study that was conducted by engineers and presented to the DEQ by our
board noted possible upgrades that would fix the poor volume and pressureissues. None of which seem to be planned by this water company.
To date we know of no provisions for capital improvements and basic long
term sustainable plans provided for by this water company.
I sincerely request that these issues be resolved before any rate increases
and adjustments be allowed. I have no problem paying for increased rates
provided that we get basic services that are provided by other water
companies at the respective proposed rates we would pay:
Namely 1. Pure water , 2. Appropriate sustainable volume and
pressure to be able to water small lawns and household use.
Protections for a sustainable system which until this year has not ever
been improved. 4. A concrete plan to provide necessary
maintenance of pipes, pumps, and system components to avoid system failures(like the one in 2004 where we spent days without any
wa ter)
Thank you for you time.
Kris Kramer
Spirit Lake East Resident
208-623-6006