20080205Customer notice, rules.pdf

:iSLU -CU-08-o1
IDAHO SPRINGS WATER COMPANY, INC. NOTICE OF FIItBi!\tE
OF APPLICATION FOR FILING A CERTIFICATE OF PUBLIC
CONVENIENCE AND NECESSITY AND TO ESTABLISH~TE~ 11:33
FOR WATER SERVICE
Idaho Springs Water Company ("Company") filed an application with the Idaho Public Utilities
Commission ("Commission") on Februry 5, 2008, Case No. ISW-W-08-01, requestig that the
Commssion grant it a Cerificate of Public Convenience and Necessity under its authorities and
to establish interim and peranent rates and charges for water servce.
In the event the Commission grants the Company a Certificate of Public Convenience and
Necessity it wil become regulated by the Commission as a public utility and be required to
comply with its authorities, including its Utility Customer Relations Rules which can be found on
the Commission's website. http://www.puc.state.id.us/Rules.htm. Include with this fiing is a
summar of the rues and regulations which the Company proposes will gover its opeations as a
public utility.
In its Application, the Company requests authority to charge the fees for water serce contained
in the attched Exhibit A on an interim basis. As stated therein the Company wishes to continue
to charge a monthly $50.00 flat fee to residential customers for water servce and a $25.00 flat fee
for connections where constrction on residential dwellings is occurng but where no one is
residing in said dwelling. The Company also requests interm authorization to charge a first time
connection fee of $2,500.00 and reconnection fees of$35.00 durng office hours Monday thm
Friday 8:00 a;m.to 5:00 p.m. and $70.00 after office hours. The Company has requested that the
Commission allow it to charge these fees for water service pending its final decision on what
rates for water serce should be set at for the Company's customers. The Company intends to
propose rates and charges for residential customers based upon a combination of a fixed monthly
customer charge and a variable charge based on consumptive use as measured by individual water
meters. The Company roughly estimates that if the Commission ultimately approves the rates it
wil propose shortly a residential customer's monthly bil for water service wil be between
$50.00 and $100.00.
The proposed rates are necessary so that the Company can recover its costs and provide it with an
opportity to earn a retu on its investments in water facilities which are providing servce to
customers. This is necessary for the Company to maintain a sound financial position so that it
can provide safe and reliable serce.
The request for a Certcate of Public Convenience and Necessity, request to establish
interim and rates and charges for water servce and request to establish final rates and
charges for water service are proposals subject to public review and a Commission decision,
which it may accept, modify or reject, in whole or in part, the proposed increases. A copy of
the Application is on file and available for inspection at the Idaho Public Utilities Commission,
472 W. Washington Street, Boise, Idaho, and the Company's offices located at 660 E. Franklin
Road, Suite 240, Meridian, Idaho 83642. The Application is also available on-line at the
Commission's website: htt://www.puc.state.id.usIFILEROOMJwater/water.htm.
You can also fie a comment on the Application via the Commission's website at:
htt://www.puc.state.id.us/scripts/polyfonn.dll/ipuc. Additionally, you can mail comments to:
iI- 1 -
Idaho Public Utilities Commission
P.O. Box 83720
Boise, Idaho 83720-0074; or
Idaho Springs Water Company, Inc.
P.O. Box 344
Meridian, Idaho 83642
In any comments filed with the Commission and also sent to the Company the Case No. of this
matter, Case No. ISW-W-08-01, should be included.
Sincerely,
Idaho Springs Water Company, Inc.
¡';
- 2 -
Date:1/26/2008 Property Address:I Bill To:.1iL-i..
La Corson Larry Corson
Account # 017-Q01-W 11614 Dynamite Lane 11614 Dynamite Lane
Kuna, ID 83634 Kuna, ID 83634
Due Date: 2/22/2008
12/31/2007 Balance forward
01/09/2008 PMT #3049.
02/22/2008 Amount Due
-50.00
50.00
0.00
0.00
Detach Here. Retain this porton of your statement for your records. Please allow 7 to 10 days for posta delivery. For Customer
Service of Billg Inquiries. Please call: [phone], Ext. 104.
Larry Corson
i i 6 i 4 Dyamite Lane
Kuna, ID 83634
Account #Due Date
017-Q01-W 2/22/2008
Remit U.S. funds payable to Arbor Ridge, LLC (Water Account).
Please include your account number on your check.Amount Due $0.00
Amount Enclosed:
$
Idaho Springs Water Company, Inc.
660 E. Franklin, Suite 240, Meridian, Idaho 83642
Phone [phone] FAX [phone]
NOTICE OF INTENT TO TERMINATE SERVICES
Customer Address Label Acct#
FINAL DATE
BALANCE DUE $
SERVICE ADDRESS
You are hereby notified that you are delinquent in the payment of charges for Water Service
provided you by Idaho Springs Water Company, Inc. The balance of your account, according to
our records, is indicated above.
In accordance with the Rules and Regulations of the Idaho Public Utilities Commssion, if this
balance is not paid, or if payment arrangements are not made by the Final Date shown above,
then YOUR WATER SERVICE WILL BE DISCONNECTED after the Final Date.
To avoid termnation you must contact Idaho Springs Water Company, Inc. before the Final Date
to make a payment arrangement or pay in fulL. Please call on weekdays between 8:00 AM and
5:00 PM. The offce is open all weekdays except for those which fall on the following
holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and the day
after, and Christmas Day.
Termnation may be delayed by:
1. Providing a medical certificate advising us of the existence of a Medical
Emergency.
2. Filing a complaint regarding the proposed termnation with the Idaho
Public Utilities Commssion, PO Box 83720, Boise, ID 83720-0074 (800-432-
0369).
Termnation of service in no way relieves you of your obligation to pay for all services prior to
termnation.
Should service be termnated, a charge for restoration of service ($35.00 during office hours,
8:00 am to 5:00 pm, Monday thru Friday (subject to holiday closings disclosed above) and
$70.00 at all other times) must be paid, plus the account balance prior to restoration of service.
Idaho Springs Water Company, Inc., wil, one time, assist you by making payment
arrangements not requiring immediate payment in full, if you contact us prior to the Final
Date to arrange such a payment plan.
Remember, your water wil be tured off after the Final Date unless you act before the Final
Date.
Idaho Springs Water Company, Inc.
660 E. Franklin, Suite 240
P.O. Box 344
Meridian, Idaho 83642
Phone [phone] FAX [phone]
FINAL WATER SHUT-OFF NOTICE
Final Date
Name
Service address
Acct#
Account Balance $
You were recently notified that you are delinquent in the payment of charges for Water Service provided by
Idaho Springs Water Company, Inc. The balance of your account according to our records, is indicated
above.
In accordance with the rules and regulations of the Idaho Public Utilities Commission, if this balance is not
paid or if payment arrangements are not made by the Final Date shown above, then YOUR WATER
SERVICE WILL BE DISCONNECTED after the Final Date.
To avoid termination you must contact Idaho Springs Water Company, Inc. before the Final Date to make a
payment arrangement or pay in fulL. Please call on weekdays between 8:00 am and 5:00 pm. The offce
is open on all weekdays except for any of the following holidays which may fall on a weekday: New
Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and the day after and Christmas
Day.
Termination may be delayed by:
1. Providing a medical certificate advising us of the existence of a Medical Emergency.
2. Filing a complaint regarding the proposed termnation with the Idaho Public Utilities
Commission, PO Box 83720, Boise, Idaho 83720-0074, [phone]. Service wil not
be terminated prior to resolution of a filed complaint.
Termination of service in no way relieves you of your obligation to pay for all services prior to termination.
Should service be terminated, a charge for restoration of service ($35.00 during offce hours 8:00 am to
5:00 pm, Monday thru Friday (subject to the holiday closings disclosed above), $70.00 at all other
times) must be paid, plus the account balance prior to restoration of service.
Idaho Springs Company, Inc. wil, one time, assist you by making payment arrangements not
requiring immediate payment in full, if you contact us prior to the Final Date to arrange such a
payment plan.
Remember, your water wil be turned off after the Final Date unless you act before the Final Date.
SUMMARY OF RULES AND REGULATIONS
OF THE IDAHO PUBLIC UTILITIES COMMISSION
GOVERNING CUSTOMER RELATIONS OF
NATURA GAS, ELECTRIC AND WATER PUBLIC UTILITIES
A utility may terminate service to a customer without his!her permission after adequate
notice for the following reasons:
1. Failure to pay an undisputed past due bil, or wrtten or electronic payment
drawn on an account with insuffcient fuds.
2. Failure to make securty deposit where it is required.
3. Failure to abide by terms of a payment arangement.
4. Customer or applicant misrepresented their identity for the purose of
obtaining utility service.
5. Customer or applicant denied or prevented the utility's access to the meter.
6. Wilful waste of service through improper equipment or otherwise.
7. Customer or applicant is a minor not competent to contrct as defined by
Idaho Code.
8. Customer or applicant owes money on an existing or previous account.
A utility may deny or terminate service without prior notice to the customer or applicant
and without his!her permission for one or more of the following reasons:
i. A situation exists that is imediately dangerous to life, physical safety or
property.
2. The utility is ordered to terminate service by any cour, the Commission or
other duly authorized public authority.
3. The serice is obtained, diverted or used without the authorization or
knowledge of the utility.
4. The utility has attempted to notify the customer of termination, but has
been unable to make contact.
NOTIFICATION
1. A biling may be considered past due fifteen (15) days after the biling
date. A wrtten notice of termination must be mailed at least seven (7) days
before the proposed termination date.
2. At least twenty-four (24) hours before the servce is terminated, another
attempt shall be made to contact the customer in person or by telephone.
3. If service is not terminated within twenty-one (21) calendar days after the
proposed termination date, another seven (7) day and twenty-four (24)
hour notice is required.
4. No additional notice is required ifupon receipt of a termination notice the
customer makes a payment arangement and fails to keep it or tenders a
wrtten or electronic payment drawn on an account with insuffcient fuds.
SUMMARY OF RULES AND REGULATIONS OF THE IDAHO PUBLIC UTILITIES COMMISSION
GOVERNING CUSTOMER RELATIONS OF NATUL GAS, ELECTRC AND WATER PUBLIC
UTILITIES - 1
""
WHEN TERMIINATION NOT ALLOWED
1. The past due billing is less than $50 or two (2) months of service,
whichever is less.
2. The unpaid billng is for service to another customer.
3. The unpaid bill results for the purchase of non-utility goods or services.
4. Terminations are not allowed on weekends or legal holidays.
MEDICAL EMERGENCY
1. If the customer or a member of the customer's family is seriously il or has
a medical emergency, the utility wil postpone terination of service for
thirty (30) days if a written certificate signed by a licensed physician or
public health offcial is received.
An informal or formal complaint concerning the termination may be fied directly with
the utilty. If the customer is dissatisfied with the proposed resolution of the complaint,
they may contact the Idaho Public Utilities Commission, P. O. Box 83720, Boise, ID
83720-0074. Toll free 1-800-432-0369 or on the web site: Vvww.puc.state.id.us.
A complete set of customer Rules and Regulations are on fie with the Idaho Public
Utilities Commission and on its website.
SUMY OF RULES AND REGULATIONS OF THE IDAHO PUBLIC UTILITIES COMMISSION
GOVERNG CUSTOMER RELATIONS OF NATUL GAS, ELECTRC AND WATER PUBLIC
UTILITIES - 2
Original Page i
Cancelling
Name of Utility
(Approval Stamp)
GENERA RULES & REGUATIONS
FOR SMALL WATER UTILITIES
1. GENRA
i. i The Customer, in receiving water service i and the Company,
in providing water service, both agree to abide by
these Rules and Regulations.
i .2 In the event that there is a conflict between the
Company's Rules and Regulations and the Rules and
Regulations Governing Customer Relations of Gas,
Electric, and Water Public Utilities under the
Jurisdiction of the Idaho Public Utilities
Commission, the Rules and Regulations of the
Commission shall take precedence unless an exception
has been granted.
( .:, .'1.3 Any additions, deletions or modifications to these General
Rules and Regulations are to be made in the "Special
Provisions" section attached as Attachment 1. Any
such changes are subj ect to approval by the
Commission prior to becoming effective.
2.DEFINITIONS
2. i . Billing Period - the period of time between bills from the
Company for normal services rendered.
2.2 Commission - Idaho Public Utilities Commission.
2.3 Commodity Charge - Recurring cha~ge based only on the
quantity of water used.
Issued (Date)
Issued by (Company Name). By Title
.
Effective (Date)
Original Page 2
Cancelling
Name of Utility
2.4
2.5
2.6
2.7
2.8
2..9
2.10
2.11
2.12
2.13
(Approval Stamp)
Company - water company.
Connection or Hook-Up Fee - non-recurring charge paid by a
Customer requesting service for partial or full
recovery of the Company's cost of providing a new
service connection.
Contribution in Aid of Construction - non-recurring charge
paid by a Customer or Developer to help defray the
cost of system expansion.
Customer - a person, business or government agency
responsible for paying bills and complying with the
rules and regulations of the company.
Customer Charge - minimum recurring charge that does not
include any water.
Fixed Rate - a recurring charge of a fixed amount, usually
in an unmetered system.
Franchise Tax - tax imposed on a Company- by a governmental
entity for the privilege of doing business within itsboundaries.
Minimum Charge - minimum recurring charge for a billing
period that mayor may not include a specified
quantity of water.
Non-recurring Charges - charges that are not aSsessed each
billing period.
Premises - a Customer's property including out buildings
which are normally iocated on one lot or parcel of
ground.
Effective (Date)Issued (Date)
Issued by (Company Name)By Title
Original Page 3
Cancelling
Name of Utility
(Approval Stamp)
2.14 Rate Structure - a schedule of all recurring and
non-recurring charges of the company.
2.1S Reconnection Fee - charge paid by a Customer to the
Company to restore service after its disconnection.
2.16 Recurring Charges - charges that are assessed each billingperiod.
2. i 7 Tariff - rate schedules and Rules and Regulations which
govern the Company's service.
3.SERVICE FOR NE CUSTOMERS
3.1 The Company shall furnish service to applicants within its
service area under the jurisdiction of the Idaho
Public Utilities Commission in accordance with rates
and Rules and Regulations approved' by the Commission.
3.2 Applicants for water service may be' required to sign a
standard form of service application.
3 .3 The Company shall not be obligated to provide se~ice at a
service location until any required deposit or
guarantee of payment has been received by the Company
in accordance with the "Rules and Regulations
Governing Customer Relations of Gas, Electric, and
Water Public Utilities. under the Jurisdiction of the
Idaho Public Utilities Commission" attached ~nd
referred to herein as Utility Customer Relat~ons
Rules (UCRR).
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 4
Cancelling
Name of Utility
(Approval Stamp)
3 .4 Special contracts may be required where large investments
in special facilities are necessary to provide the
requested service. The Company may require
contribution toward such investment and establish
such minimum charges as are deemed necessary. Allsuch contracts are subj ect to the approval of the
Commission.
3.5 The Company reserves the right to place limitations on the
amount and character of water service it will supply
and to refuse service to new Customers if, in itsopinion:
(a) The Company is required to refuse or limit service
by regulatory authorities having jurisdiction
over the Company.
(b) The requested service installation is of larger size
than is necessary to properly serve the
premises.
(c) The permanency of the building, structure, or
institution requested to be served is such that
the Company's investment in such' servicé is
j eopardi zed.
(d) The depth of the Customer i s service line is less
than the minimum depth -required for frostprotection.
(e) The Customer's proposed service, main or other
appurtenance does not conform to good
engineering design or meet the standard
specifications of the Company.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 5
Cancelling
Name of Utility
(Approval Stamp)
(f) The Customer refuses to agree to abide by the Rules
and Regulations of the Company.
If the Company denies service to a potential
Customer for any reason, it will immediately
provide the applicant with a written explanation
of its decision in accordance with UCRR.
4. DEPOSITS
4..1 Rules and Regulations regarding deposits to guarant.ee
payment of bills can be found in Rules 101-.109 UCRR.
5. RATES
5. i Rates charged for water service and supply shall be those'
published in the Company's tariff and approved by the
Idaho Public Utilities Commission.
6 . BILLING AN PAYM
6.1 All Customers will be billed on a regular basis as
identified on the applicable rate schedule.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 6
Cancelling
Name of Utility
(Approval Stamp)
6.2 If the system is meterea, the Company shall try to read
the meters prior to each billing unless specified
differently on the applicable rate schedule. If the
Company i s meter reader is unable to gain access to
the premises to' read the meter, or in the event the
meter fails to register, the Company may estimate the
Customer's water consumption for the current billing
period based on known consumption for a prior similar
period or average of several periods. Subsequent
readings will automatically adjust for differences
between estimated and actual. Estimated bills shall
ca~ry appropriate notice to that effect.
6.3 All bills shall clearly indicate the balance due and
shall be due and payable no less than 15 days after
the date rendered. All bills not paid by due date
shall be considered delinaMent and service may be
disconnected subject to the provisions of UCRR.
(6.4 The minimum bill or customer charge shall apply when
service is provided for less than one month.
6 . 5 Owners of premises with one or more condominiums, .
buildings, stores i apartments or any other divisions
of l.ike or similar character i all of which are servedfrom one (1) service connection are responsible for
the entire water charges. If the owner desires to
cease being responsible for water bills. for such
places and desires' that the occupant of each divisionshall be responsible for her or her respective bill i
such transfer of responsibility wiii not be accepted
or recognized by the Company until the plumbing
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 7
Cancelling
Name of Utility
(Approval Stamp)
arrangements of the building or premises are so
changed by tae owner or his or her agent as to
permit the Company, to its satisfaction, to serve
each division or occupant separately from the other
occupants in the same building.
6.6 Accounts will be continued and water bills rendered
regularly until the Company has been duly notified todiscontinue service.
7.METERING (If Applicable)
7.1 Meters will be installed by the Company near the
Customer i s property line or at any other reasonable
location on the Customer's premises that is mutually
agreed upon.
7.2 The Company's representative shall be given access
to the Customer i s premises at all reasonable hoursfor' the purpose of obtaining meter readings. In the
event of recurring inaccessibility, the Company, at
its option, may relocate its metering equipment at
the Customer's expense.
7 . 3 The Company is responsible for the maintenance of itsmetering equipment. Meters are considered to be
sufficiently accurate if tests indicate that meter
accuracy is within + 2 percent. When for any reason
a meter fails to register within these limits of
accuracy, the Customer i s use of water will be
estimated on the basis of available data and chargeswill be adjusted accordingly. Corrected bills will
then be sent out to the customer and additional
payment or refund arrangements made in accordance
with UCRR.
.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 8
( .
Cancelling
Name of Utility
(Approval Stamp)
7.4 The Company reserves the right to test and/or replace any
meter. Upon deposit of a "Meter Testing Fee" by' a
Customer, the Company will test the Customer's meter.
If the test indicates that the meter over-registers
by more than 2 percent, it will be replaced with an
accurate meter at no cost to the Customer and the
"Meter Testing Fee'" will be refunded and water bills
will be adjusted in accordance with UCRR.'
7.5 At the Company's discretion, unmetered Customers may be
converted to metered service if such transition
occurs in a planned, systematic manner without
unreasonable discriminations and if the Company has
an approved metered rate.
7.6 The Company shall have the right to set meters or other
devices without notice to the' Customer for the
detection and prevention of fraud.
r :;7.7 In any building where the meter is to be installed in the
basement, the incoming water pipe must enter the
basément at least sixteen (16) inches from the riser
in order that a meter can be set in a horizontalposition in the basement. All pipes to the
different parts of the building or grounds must lead
from the riser at least one (1) foot above the elbow.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date),1998
Original Page 9
Name of Utility
(Approval Stamp)
8.CUSTOMER PLUMING AN APPLIANCES
8. i All plumbing, piping, fixtures and appliances on the
Customer i s side of the service connection shall be
installed and maintained under the responsibility and
at the expense of the Customer or. owner of thepremises.
8.2 The plumbing, piping, fixtures and appliances shall be
maintained in conformity with all municipal, state
and federal requirements. The nature and condition
of this plumbing, piping and equipment shall be such
as not to endanger life or property, interfere with
service to other Customers or permit those with
metered services to divert system water without meterregistration.
8.3 A stop-and-waste valve must be installed on the Customer's
plumbing in a place always accessible and so located
as to permit shutting off the water for the entire
premises with the least possible delay.
8 .4 All persons having boilers, water tanks or other equipment
supplied by direct pressure from the Company's mains
should install a pressure relief valve, or other
device to serve the same purpose, so as to prevent
excess pressure from forcing hot water and/or steam
back into the water meter and mains of the Company.
All damage to the Company's property resulting from
failure to properly equip Customer plumbing with a
relief valve shall be billed to the Customer.
Issued (Date)
Issued by (Company Name)By. TitleEffective (Date)
Original Page 10
Name of Utility
(Approval Stamp)
8 .5 The Company is not obI igated to perform any service
whatever in locating leaks or other trouble with the
customer i s piping ~
8.6 When the premises served by the Company is also served in
any manner from another water supply of any kind, an
approved backflòw prevention device shall be
installed at the service connection. Water service
for either stand-by or other purposes will not be
furnished until piping and connections are inspected
and approveq-by a representative of the Company.
8.7 Property owners will not be allowed to connect the water
service of different _properties together.
8.8 All of the Customer "S service pipes and fixtures must be
kept in repair and protected from freezing at his or
her expense. When there are leaking or defective
pipes or fixtures, the water may be turned off at the
option of the Company until .the proper repa:jrs are
made.f.
9.INS~ALLATION OF SERVICE CONNCTIONS
9.1 The service connection is the property of the Company and
as such; the Company is responsible for itsinstallation and maintenance. It consists of piping,curbstop and valve or meter box and a -meter,. if the
system is metered. The service connection transmits
water from the Company i s water main to a valve or
meter box generally located near the Customer IS
property line. All piping , valves or appliances
beyond this point are the property and responsibility
of the Customer.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 11
Name of Utility
(Approval Stamp)
9.2 The Company reserves the right to. designate the si ze and
location of the service line, curbstop, meter (if
applicable) and meter or valve box and the amount of
space which must be left unobstructed for the
installation and future maintenance and operationthereof.
9.3 Where a service connection is desired for a premises on
Which there is no permanent structure, the Company
will install a service connection to said premises
,only upon payment by the applicant of the estimated
cost of said service connection. If within a periodof fi vetS) years from the installation of said
service connection a permanent structure is erected
on the premises, the Company will refund, with
interest, the difference between any approved new
Customer charges in effect at the time of connection,and the applicant i s advance.
9.4 The extra costs of any out-of-the-ordinary circumstances
requiring additional equipment or special
construction techniques involved in the installation
of a service connection will be agreed to in advance
by the Customer and the Company.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 12
Name of Utility
10.
(Approval Stamp)
REPLACEMENT OR ENARGEM OF SERVICE CONNCTION
10.1 Unless otherwise provided herein, the Company shall
replace or enlarge service connections at its own
expense, as follows:
(a) Whenever it is necessary to change the location of
any service connection due to relocation or
abandonment of the Company i s mains; and
(b) For commercial or industrial services where the type
or volume of use has changed and the enlargement
will result in sufficient increase in annual
revenue to justify the enlargement.
10.2 The relocation, enlargement or reduction of service
connections for the convenience of theCustoTrer will
be at the expense of the Customer. Prior to such
relocation, enlargement or reduction, the Customer
will deposit the estimated cost thereof with the
Company. Within fifteen (15) days a refund will be
made to the Customer in the amount by which the
estimated cost exceeds the actual cost. The amount
by which the actual cost exceeds the estimated cost
shall be due and payable within fifteen (15) days
after billing for such deficiency.
10 _ 3 Enlargement of any service connection will be made only
after such time as the Customer i s plumbing inside his
or her premises shall have been enlarged sufficiently
to accommodate the additional capacity.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 13
Name of Utility
(Approval Stamp)
11. DISCONNCTION AN RECONNCTION OF SERVICE
11. 1 When a Customer ,desires to discontinue service he shall
give notice to the Company at least two (2) days in
advance and shall be responsible for all water
consumed for the two (2) days after the date of suchnotice.
11.2 The Company ,may discontinue a Customer i s service on an
involuntary basis only in accordance with UCRR. .
11.3 When it becomes necessary for the Company to involuntarily
discontinue water service to a Customer, service will
be reconnected only after all bills for service then
due have been paid or satisfactory payment
arrangements have been made.
11.4 A reconnect ion fee will be charged each time a Customer isdisconnected, either voluntarily or involunt'arily,
and reconnected 'at the same premises. The
reconnection fee shall be paid before service is
restored. Reconnection fees will not be charged ror
any situation or circumstance in which the Cùstorner's
water supply is disconnected by the Company for its
convenience.
11. 5 The Company reserves the right at any time, upon notice,
to shut off the water for maintenance or expansion
and, in amergencies, may do so without
notice. The Company shall at all times use reasonable
diligence and care to prevent interruption of said waterservice.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
Original Page 14
Name of Utility
(Approval Stamp)
11.6
12.
12.1
13.
13 _ 1
13.2
13.3
13.4
Except in the case of an emergency, no one, except an
authorized Company representative, 'is allowed to
turn-on or turn-off the water on the Company i s side
of the service connection.
EXTENSION OF WATER MAINS
The extension of system water mains for the purpose of
providing new service shall be done on a time andmaterial basis.
MISCELLANOUS
No Customer shall permit any person from another premises
to take water from his or her water sèrvice or tap
for more than (1) week without the written permission
and consent of the Company.
No person acting either on his or her own behalf or an
agent of any person, firm, corporation or
municipality, not authorized by the Company, shall
take any water from any fire hydrant on the Company's
system except in the case of an emergency.
No person shall place upon or about any hydrant, gate,
box, meter, meter box or other property of the
Company, any building material or other substance so
as to prevent free access at all times. to the' same.
Service will be maintained to domestic Customers on a
preferential basis. Delivery of water under all
schedules may be restricted, interrupted or curtailed
at the discretion of the Company in case of shortage
or threatened shortage of water.
Issued (Date)
Issued by (Company Name)By TitleEffective (Date)
lO-
Original Page 15
Name of Utility
13.5
(Approval Stamp)
No rate contract or application is assignable from one
user to another, except upon agreement of all parties
concerned.
13 .6 The representative of the Company shall be given access to
the premises of the Customer at all reasonable hours
for obtaining meter readings, for turning on or
shutting off the flow of water, for inspecting,
removing, repairi~g or protecting from abuse or
any of the property of the Company installed on
premises. Access shall be granted at all times
emergency purposes.
fraudthefor
13.7 No one! except an aut~orized agent of the Company, shall
tamper with, interfere with, make repairs,
connections or replacements of or to any of theCompany l s property. .
13.8 Whenever an applicant desires service of a character for .
which there is no available service classification, a
contract mày be executed in lieu of a tariff. AIy
such contract is subj ect to the approval of the Idaho
Public Utilities Commission.
.
13.9 The Customer is held responsible for any violation ofthese Rules and Regulations even though the breach is
committed by someone employed either directly, or
indirectly, by the customer.
. 13.10 Copies of the Company i s rates and rules summary of
regulations will be available at utility's office;
will be provided to customers upon commencement of
service; and, will be provided to customers annually
in accordance with Utility Customer Relations Rules
(UCRR) and Utility Customer Informtion Rules (UCIR).
Issued (Date)Effective (Date)
Issuèd by (Company Name)By Title